hr metrics
TRANSCRIPT
HR Metrics Workgroup
William Tincup, SPHR
Agenda
• Introductions• What To Measure & Why• Typical Categories Of HR Metrics• Metrics Cloud• Break• Resources / Consulting• Resources / Software• Resources / Online• Feedback & Thank You
Introductions
• Name• Title• Organization• Years In HR
What To Measure & Why
• Pick One Thing To Measure – Only One Thing• Why?
Typical Categories of HR Metrics
• Employee Productivity• Employee Attendance• Employee Engagement• Communications• Turnover• Recruiting Efficiency• Rewards System And Measurement• Retention
Metrics Cloud
Cost Of Hire, Time To Fill, Quality Of Hire, Cost Per Available Hour,
Revenue Per Employee, Cost Of Training, Employee Productivity, Turnover, Voluntary
Turnover Rate, Absence Rate, Benefit Or Program Costs Per Employee, Benefits As A Percent Of Salary, Compensation As A Percent Of Total Compensation, Compensation Or Benefit Revenue
Ratio, Engagement, Percent Of Performance Goals Met Or Exceeded, Percent Receiving
Performance Rating, Training/Development Hours, Tenure, Turnover (Annual), Turnover Costs, Workers’
Compensation Cost Per Employee, Workers’ Compensation Incident Rate, Cost Of Turnover, Involuntary
Turnover, Hiring Cycle, Cost Of Employee Training, Safety, Lost Time, Average Length Of Employment, Employee
Demographics, Technology Usage, Absenteeism, Employee Satisfaction, Cost
Of Benefits, Employee Motivation
Break
• 10 Minutes• Please Exchange Cards, Etc.
Resources / Consulting
Capital AnalyticsGene Pease, CEO & Founderwww.capanalytics.com
Human Capital SourceDr. Jac Fitz-enz, CEO & Founderwww.humancapitalsource.com
Intellectual Capital ConsultingCathy Missildine-Martin, SVP Sales & Marketingwww.intellectual-capital.net
Mercer iknowPatricia Milligan, President, Talent, Rewards and Communicationwww.mercer.com/iknow
Vienna Human Capital AdvisorsFrank DiBernardino, Managing Principalwww.viennahca.com
Resources / Software
AquireLois Melbourne, Founder & CEOwww.aquire.com
SuccessFactorsJeff Kristick, VP Product Marketing www.successfactors.com/workforce-analytics
TaleoJason Blessing. EVP Products and Technologywww.taleo.com/solutions/analytics
VemoPeter Louch, Founder & CEOwww.vemo-workforce.com
Visier Dave Weisbeck, CSOwww.visier.com
Resources / Online
Center for Effective OrganizationsEd Lawler & John Boudreauwww.ceo.usc.edu
Creelman ResearchDavid Creelmanwww.creelmanresearch.com
Jeremy ShapiroExecutive Director at Morgan Stanley, HR Data and Insightwww.measuringtalent.wordpress.com
Dr. John Sullivan & AssociatesDr. John Sullivanwww.drjohnsullivan.com
Knowledge ResourcesDr. Gregory John Leewww.hrmetricsbook.com
Feedback & Thank You
William Tincup, SPHRTincup & Co.
Email = [email protected] = http://www.tincup.comMobile = 469-371-7050LinkedIn = http://www.linkedin.com/in/tincupTwitter = http://twitter.com/williamtincupFacebook = http://www.facebook.com/tincupPinterest = http://pinterest.com/williamtincupSkype = williamtincup