HR Leadership ForumJune 14, 2012

New Employee SurveyO Created as a result

of Strategic Planning discussions

O Purpose: feedback re: recruitment and onboarding process

O Sent out by HRDO Review of results

from February-December 2011

What we’ve learnedO Identified ways to improve survey

questionsO Important that job bulletins clearly

communicate benefits informationO Applicants would appreciate regular

updates re: where they are in the recruitment process

O New hires need at least two weeks lead time before their actual start date

Something to celebrateO New hires were

satisfied with the onboarding process

O Co-workers, supervisors and managers were seen as friendly and helpful

What attracts people to County Employment

O Nature of work (69.7%)O Job stability (60.6%)O Pay and benefits (59.1%)O Advancement opportunities (56.1%)O Position relates to my education

(50%)O Retirement Plan (47%)

Employee Exit SurveysO The importance

of feedbackAcknowledging

areas of strengthAdvising of areas

needing improvement

Consider how policies are implemented;

develop more effective

communication strategies re: how policies will impact staff, inform them in advance, assist them to adapt to changes

more effectively

Educate people on the existing promotional system. Reduce frustrations, judgments and perspectives that the promotional system is unfair. Satisfied with management, co-workers and the work environment. Appreciate not being micromanaged. Appreciate their friendly co-workers & good teamwork.

Improve communication at

all levels.

Build upon commitment to public service

Reasons for leaving: Retirement (50%) Moving out of

area (19.5%) Better job/career

opportunity (14.6%)

Dissatisfaction with supervisor/ management (12.2%)

Better paying job (11%)

Employees appreciate training

and growth opportunities

Consider “Stay Interviews”

What Employees Appreciate About County EmploymentO Serving the public (70.7%)O Pay and benefits (62.2%)O Job stability (59.8%)O Co-workers (52.4%)O Enjoyed the work in general (54.9%)O Work location (48.8%)O Flexible work hours (46.3%)O The work was challenging (40.2%)

Next StepsO HRD will continue to send out New

Hire SurveyO Departments continue to send link to

Employee Exit SurveyO HRD will update survey questionsO Departments will continue to

encourage attendance at New Employee Orientation, and OC Leadership Lessons