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Our customers analyze and manage IT businessperformance across traditional IT and cloud environmentsto help their people succeed.

Wouldn’t you like to simplify the process of evaluating cloud

services? How about gaining new insights to help with that

application transformation project? Wouldn’t it be great if there

were a simple way to understand performance in these and other

areas of IT with views by service or application and perspectives

such as risk, cost, or quality? A tool that can do that would help

prove the value of IT, increase transparency with the rest of the

organization while helping IT to perform better.

Proving the value of ITIT executives need information to make the best decisions.

They are also increasingly aware of the need to prove the value

that IT provides to the rest of the organization. In addition,

they encourage their teams to build this value through a

performance-driven culture. In most organizations, IT has lots of

performance data, but someone has to pull, cleanse, consolidate,

and correlate that data in a timely manner in a form that is relevant

to management decision-makers—and that’s the hard part.

Many clients invest time and resources in seeking IT data to help

improve the transparency of their decisions and to convey value

by establishing competitive benchmarks. However, because of

the eort required, this data is often out of date when it arrives.

Organizations spend weeks pulling information together from

multiple sources to create complex spreadsheets, and the result is

still a backward-looking report rather than real-time management.

The HP IT Executive Scorecard gives CIOs, VPs of IT, and other IT and

business managers performance information they need to make

better IT decisions and demonstrate continual improvement in IT

performance. Think of it as a report card for IT. With the Executive

Scorecard, it is simpler to automate data collection and analysis

from multiple sources, including non-HP products, to provide

a single view of IT metrics. In addition, the Executive Scorecard

now includes sophisticated IT nancial management (ITFM) tools

to provide comprehensive nancial perspectives and to ease IT

nancial processes such as budgeting or producing a bill of IT.

Transparency

Board executives are becoming increasingly aware of the valuethat IT technology provides to their businesses, but they can

have diculty in comparing IT performance to other parts of the

business—sometimes not even knowing what questions to ask.

The HP IT Executive Scorecard can:

• Demonstrate IT performance using standardized metrics and key

performance indicators (KPIs) that businesses help to set

• Allow executives to see data in near real time at operational

review meetings or executive team sessions

• Demonstrate IT value and showcase IT as a strategic investment

rather than a utility

• Make decisions faster to rectify problems more quickly and

improve business agility

• Produce a “bill of IT” to explain IT utilization by an organization in

business-friendly terms

Data sheet

HP IT Executive Scorecard SoftwareImprove IT business performance

The HP IT Executive Scorecard and theHP IT Performance SuiteThe HP IT Executive Scorecard is a key element in the HP IT

Performance Suite, the industry’s rst systematic approach to

digitizing the sensing, measuring, and instrumentation of the entire

IT-controlled landscape into single consolidated views for IT leaders

and practitioners.

The suite includes comprehensive families of proven software

for strategy, planning, and governance, application lifecycle

management, IT operations, information management, and securityintelligence and risk management. These solutions are unied by

one of the most complete IT data models for collecting and relating

data feeds from individual products—a major breakthrough for IT.

And what makes the IT Performance Suite much more than just

an excellent collection of IT management software is the HP IT

Executive Scorecard—a single pane of glass that pulls all the

information and analysis together to give leaders broad and deep

insight into everything IT does.

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Figure 1: Desktop and mobile access to out-of-the-box dashboards plus full customization capability

2

Performance managementThe HP IT Executive Scorecard provides an extensible data

model for IT performance, out-of-the-box metrics, and a KPI

library. Combining these with ready-made data across the HP IT

Performance Suite of industry-leading IT management solutions

(see side bar) enables IT executives to:

• Dene goals and objectives aligned with company strategy

• Cascade KPIs to drive a performance culture

• Demonstrate IT performance to leadership leveraging

standardized, performance-driven metrics and service views

• Make decisions faster by viewing nancial information alongside

other performance data more quickly

• Improve business agility with customized scorecard views to meet

dierent user needs

• Simplify the IT budgeting process using a centralized approach

that utilizes existing nancial data

The HP approach has distinct advantages over trying to build your

own dashboard. Clients that attempt the building of an in-house

dashboard nd that most of the eort goes into building and

maintaining the scorecards rather than using the data. The HP

approach uses best practices to focus on performance and at the

same time eliminates that eort.

Ready-made rolesThe HP IT Executive Scorecard provides out-of-the-box, balanced

scorecards and dashboards for technology executives and others

communicating outside the IT organization, such as business

relationship managers. These must-have scorecards are highly

customizable and can be useful to:

• The chief information ocer (CIO): To align IT strategy tobusiness goals.

• VP and managers of IT operations: To implement and measure

IT processes to align with infrastructure demands.

• IT service managers: To continually improve IT service quality and

customer satisfaction.

• VP and managers of applications: To track application

transformation improvements and gain a view across application

development, performance, and costs.

• Project management ocers (PMO): To coordinate between all

project parties to make sure projects will end on time, within

budget, and with high quality.

• Business relationship managers: To prove the value of IT for agiven line of business on a continual basis.

In addition, creating scorecards for new roles or a topical dashboard

is easy.

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Figure 2: Unique features include a KPI li brary and embedded collaboration plus cost ex ploration and budgeting tools

HP is uniquely positioned to oer the HP IT Executive Scorecard as

a window into IT performance management, as it can automatically

leverage data from multiple solutions, including Application

Lifecycle Management, Server Automation, Network Automation,

Data Protector, Business Service Management, Asset Manager,

Service Manager, Universal Conguration Management Database

(CMDB), Project and Portfolio Management, and others. T he open

architecture of the HP IT Executive Scorecard and the use of Web

2.0 technologies allow for the inclusion of data from any source. We

make it easy to get started by bringing data in from spreadsheets

with our “Easy Access” integration.

Key features and benetsThe HP IT Executive Scorecard complements the operational

reporting provided within the IT Performance Suite and other IT

management solutions and focuses on analytical reporting to

bring together data into a more strategic over-arching view of IT

performance—answering the question “As an IT organization, how

well are we doing what we do?”

Many companies spend weeks pulling information together from

multiple sources to create complex spreadsheets, which become

cumbersome and unreliable as reporting sources. The HP ITExecutive Scorecard allows you to:

• Use a single pane of glass to view IT business services, programs,

and nancial status

• View performance and problem areas promptly

• Show historical data to highlight improvements and identify

negative trends early

• Automate and decrease eort required for the data-gathering

process to enable real-time reporting

• Cascade KPIs across layers of scorecards

• Collaborate by adding annotations to KPIs and objectives

• Access the information from your desktop, a tablet, or

a smartphone

• Add notes using collaboration in the context of a KPI or objective

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By utilizing industry-standard technologies, HP can provide a

system that is well-supported and expandable, can make use of

existing report customization skills, and can be integrated with

similar tools and a variety of data sources.

HP provides common metrics and KPIs out of the box. These metrics

and KPIs, combined with the HP IT data model and ready-madedata integration, can save companies the considerable expense of

building and maintaining such reporting methods.

The provision of a vast array of best-practice out-of-the-box content

is what makes Executive Scorecard unique from other dashboards.

In addition, the prebuilt integrations and data model make it much

faster to deploy than typical business intelligence tools. The value

of the KPI approach means that organizations ca n benet from the

Executive Scorecard even with “immature” underlying systems or

 just one or two data sources, while allowing you to establ ish your

own benchmarks as you grow the scope of measurement.

HP Financial ServicesHP Financial Services provides innovative nancing and nancial

asset management programs to help you acquire, manage, and

ultimately retire your HP solutions. For more information on these

services, visit hp.com/go/hpnancialservices.

Learn moreFind out how the HP IT Executive Scorecard provides performance

information that can help businesses make better IT decisions and

demonstrate continual improvement in IT performance. Visit

hp.com/go/xs.

Get connectedhp.com/go/getconnected 

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© Copyright 2010–2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without

notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products

and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial

errors or omissions contained herein.

4AA2-0066ENW, Created July 2010; Updated May 2012, Rev. 2

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