how to work effectively with preceptees
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HOW TO WORK EFFECTIVELY WITH PRECEPTEES. THE PRECEPTOR’S RAPPORT. OBJECTIVES. The learner will be able to: Explain 3 things a preceptor should do to maintain an effective working relationship with a preceptee - PowerPoint PPT PresentationTRANSCRIPT
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HOW TO WORK EFFECTIVELY WITH PRECEPTEES
THE PRECEPTOR’S RAPPORT
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OBJECTIVES• The learner will be able to:
– Explain 3 things a preceptor should do to maintain an effective working relationship with a preceptee
– Explain 3 things a preceptor should avoid doing to maintain an effective working relationship with a preceptee
– Demonstrate an effective approach to managing possible problems in preceptor-preceptee working relationships
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THE RELATIONSHIP IS THE KEY• In the Beginning….• Make the
preceptee feel welcome and accepted
• Be available when the new orientee needs you
• Listen openly and fully
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NURTURE YOUR YOUNG• Be patient and
understanding• Be gentle and
constructive when offering critiques of preceptee’s performance
• Offer feedback in a frequent and timely manner on performance and progress
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ARETHA SAID IT BEST “R E S P E C T”• Respect the new
employee’s view, feeling beliefs and values
• Determine the preceptee’s preferences regarding the order, type and pace of learning
• Encourage questions
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IF THEY FALL, PICK THEM UP…..• Build on past
experiences and strengths while helping them to develop in areas of weakness
• Allow preceptees to make and learn from mistakes
• Use a sense of humor to maintain perspective
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YOU NEED EACH OTHER !!!• Be open to learning
from the preceptee• Maintain your
composure and leadership throughout stressful situations
• Be generous with praise, support, and encouragement
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REMEMBER, YOU ARE NOT ALONE…• Enlist your unit to help you.• Talk frequently with your nurse
manager• Get creative• Share the load
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AND NOW FOR THE OTHER SIDE…• Here are some
don’ts..• Relate to new staff as if
they are children• Take over situation s or
“do” for them what they can do for themselves
• Give assignments beyond the preceptee’s capabilities
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SETTING THEM UP FOR FAILURE• Overwhelm new
staff with details and minutiae
• Rush the pace of instruction
• Embarrass the new staff in front of coworkers, other staff or patients.
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BEATING THEM DOWN• Use negative feedback
when critiquing or correcting preceptee performance
• Keep new staff in the dark about their performance
• Assume experienced new staff require little or no support, supervision or instruction.
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WHAT HAPPENS IF THE ORIENTEE…• Progresses too slowly in their
performance?• Overestimates his or her capabilities?• Underestimates his or her capabilities• Is disorganized and can not complete
work load in a reasonable time period?• Performs new skills with out seeking
guidance?
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Or…• Has “know it all attitude and ignores
the preceptor’s direction• Continues to perform a skill incorrectly
after repeated demonstrations• Talks about how much better it was at
their previous place of employment• Feels entitled but does not want
accountablility
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OR EVEN….• Shows a lack of concern after making a
significant error• Complains about the preceptors skills
and the quality of their work• Is too hesitant and fearful of making a
mistake• Is preoccupied with their personal life• Has difficulty relating to their coworkers.
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IN SUMMARY• Nurture for
everyone’s success• Don’t set the
preceptee and yourself up for failure
• Get support for yourself when the going gets tough.
• Celebrate the success!!!!