how to win over and over again - social selling - zoominfo webinar

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How to Win Over and Over Again Bill Rice www.bettercloser.com @ billrice Twitter discussion: #WinSales

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Too often we get trapped in the illusion that selling is an art form. This can be a dangerous notion if you let it become the fundamental premise of your sales philosophy. This has become even more dangerous with the advent of social media and networking. These new and potentially fertile grounds for sales leads can literally become distracting siren songs that can keep you trapped and bouncing around from one attractive, but futile suspected opportunity to the next.Today, I’m going to try to focus your attention on process, efficiency, and developing sales routines that will lead you into more “natural closes.”

TRANSCRIPT

Page 1: How to Win Over and Over Again - Social Selling - Zoominfo Webinar

How to Win Over and Over Again

Bill Ricewww.bettercloser.com

@billrice

Twitter discussion: #WinSales

Page 2: How to Win Over and Over Again - Social Selling - Zoominfo Webinar

www.kaleidico.com | www.bettercloser.com 2

Key Elements in Repeated Wins

• Balancing collecting and processing• Using automation and lead nurturing• Getting “natural closes” with process

Getting tactical

Twitter: #WinSales

Page 3: How to Win Over and Over Again - Social Selling - Zoominfo Webinar

www.kaleidico.com | www.bettercloser.com 3

Collecting & Processing

Twitter: #WinSales

Page 4: How to Win Over and Over Again - Social Selling - Zoominfo Webinar

www.kaleidico.com | www.bettercloser.com 4

Social Media, Social Clutter

• Linkedin– 70 Million– Over 90,000 groups

• Twitter– 105 Million– 3 billion messages per day

• Facebook– 500 million– 30 billion pieces of content shared each month

Twitter: #WinSales

Page 5: How to Win Over and Over Again - Social Selling - Zoominfo Webinar

www.kaleidico.com | www.bettercloser.com 5

Steve Pyke, TIME.comhttp://bit.ly/messy-al-gore

Twitter: #WinSales

Page 6: How to Win Over and Over Again - Social Selling - Zoominfo Webinar

www.kaleidico.com | www.bettercloser.com 6

Collecting

• Prospecting– Opportunity– Pain– Shifts

• Targeting– Opportunity– Angles

• Data Curation

Twitter: #WinSales

Page 7: How to Win Over and Over Again - Social Selling - Zoominfo Webinar

Focus, Target, Find, Automate

• Focus on the right social networks• Target known lead characteristics• Find opportunities and suspects• Automate your social lead generation

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Focus (Evaluating Data Sources)

• Source of the original data• Specificity of the data• Intent of the data provider• Cost of the data• Usefulness (accuracy)• Efficiency

Page 9: How to Win Over and Over Again - Social Selling - Zoominfo Webinar

Target

Page 10: How to Win Over and Over Again - Social Selling - Zoominfo Webinar

Find

Page 11: How to Win Over and Over Again - Social Selling - Zoominfo Webinar

Automate

Page 12: How to Win Over and Over Again - Social Selling - Zoominfo Webinar

Examples

• Linkedin – Targeting• Twitter – Pain• Blogs – Perception• Discussion Groups – Triggers• Google - Automate

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Qualifying Leads with Linkedin

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Linkedin for Call Objectives

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Linkedin for Angles of Attack

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Social Networks to Map Organizations

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Mapping Architecture

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Mapping Purchasing Decisions

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Twitter for Angles of Attack

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Qualifying Leads with Google

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Google for Angles of Attack

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Identifying Power and Relationships

Page 23: How to Win Over and Over Again - Social Selling - Zoominfo Webinar

www.kaleidico.com | www.bettercloser.com 23

Zoominfo

Twitter: #WinSales

Page 24: How to Win Over and Over Again - Social Selling - Zoominfo Webinar

www.kaleidico.com | www.bettercloser.com 24

Automate Your Collection

Twitter: #WinSales

Page 25: How to Win Over and Over Again - Social Selling - Zoominfo Webinar

www.kaleidico.com | www.bettercloser.com 25

Processing

• Content– Nurturing– Conversations

• Purpose– Call– Email– Appointments– Presentations

Twitter: #WinSales

Page 26: How to Win Over and Over Again - Social Selling - Zoominfo Webinar

www.kaleidico.com | www.bettercloser.com 26

Messaging

• Clear themes• Needs, wants, perceptions, preferences• Synthesize• Create key messages

Twitter: #WinSales

Page 27: How to Win Over and Over Again - Social Selling - Zoominfo Webinar

www.kaleidico.com | www.bettercloser.com 27

Reuse, Repurpose

• Package• Distribute• Repackage• Distribute differently

Twitter: #WinSales

Page 28: How to Win Over and Over Again - Social Selling - Zoominfo Webinar

www.kaleidico.com | www.bettercloser.com 28

Message

• Know your messages– Prepare them– Look for them– Catalog them

Twitter: #WinSales

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www.kaleidico.com | www.bettercloser.com 29

Presentation

Virtualization

Twitter: #WinSales

Page 30: How to Win Over and Over Again - Social Selling - Zoominfo Webinar

www.kaleidico.com | www.bettercloser.com 30

Link and Measure

• Make sure you can measure response– Linkedin (Who’s Viewed My Profile?)– Custom URL (i.e., blog post)– Hootsuite (Twitter)– Bit.ly (Any URL)

Twitter: #WinSales

Page 31: How to Win Over and Over Again - Social Selling - Zoominfo Webinar

www.kaleidico.com | www.bettercloser.com 31

Lead Nurturing

Twitter: #WinSales

Page 32: How to Win Over and Over Again - Social Selling - Zoominfo Webinar

www.kaleidico.com | www.bettercloser.com 32

Consistent Engagement

• 2500 “past leads” > 6 months• Results (3 months):– 20% lost and 16% “not a fit”– 40% identified for active nurturing– 15% identified as “sales ready”– 7% converted to sales– Revenue: $1.2 million

(Source: InTouch – www.startwithalead.com)

Twitter: #WinSales

Page 33: How to Win Over and Over Again - Social Selling - Zoominfo Webinar

www.kaleidico.com | www.bettercloser.com 33

Email

• #1 way to stay top of mind• Easy to automate• Use with call campaigns• Call to action is key• Measure (link!)

Twitter: #WinSales

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www.kaleidico.com | www.bettercloser.com 34

Linkedin

Twitter: #WinSales

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www.kaleidico.com | www.bettercloser.com 35

Slideshare.net

Twitter: #WinSales

Page 36: How to Win Over and Over Again - Social Selling - Zoominfo Webinar

www.kaleidico.com | www.bettercloser.com 36

Twitter

Twitter: #WinSales

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www.kaleidico.com | www.bettercloser.com 37

Facebook

Twitter: #WinSales

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www.kaleidico.com | www.bettercloser.com 38

Blogging

Twitter: #WinSales

http://bettercloser.com/7-reasons-social-media-sales/

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www.kaleidico.com | www.bettercloser.com 39

More “natural closings”

Twitter: #WinSales

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www.kaleidico.com | www.bettercloser.com 40

Closing Sales Becomes Magical

• You get calls• Emails get opened• Credibility and expertise are assumed• Trust is built• People know your name

Asking for the sale becomes much easier

Twitter: #WinSales

Page 41: How to Win Over and Over Again - Social Selling - Zoominfo Webinar

www.kaleidico.com | www.bettercloser.com 41Twitter: #WinSales

Bill RiceWeb: www.bettercloser.com/zoominfoEmail: [email protected]: @billriceLinkedin: www.linkedin.com/in/billricePhone: 734.775.4487