how to use getting to outcomes in our strategic planning...
TRANSCRIPT
Strategizing with youth in a practical theory of change proceSS
For More Information, Contact:
Leslie-Ann PaganUniversity of South Florida
Brianne MasselliTHRIVE System of Care
Michael CoxCentral Plains Center
Rural Children’s Initiative
Department of Child and Family StudiesCollege of Behavioral and Community Sciences13301 Bruce B Downs Blvd.Tampa, FL 33612813.974.3241
Leslie-Ann Pagan, MBAUniversity of South Florida
System & Youth AlignmentAdvantages of showing youth the relationships between context, strategies, and outcomes:
• Showshowtheserelationshipswillmakeadifference• Showswhattheiractivitieswouldlooklike• Showswhatchangesneedtobemadetotheirplanstomakechangepossibleand
supportthelargersystem• Indicateswhetheryouthshareavisionofhowtoaccomplishchangewiththelarger
system• Showswhatstepsyouthshouldtaketobuildstrongeryouth-adultrelationships,
furtherengagethemintheplanningprocess,anddevelopyouthvoice
Part 2:
How to use Getting To Outcomes in our strategic planning process within the theory of change logic model development process.
Introducing Getting To Outcomes• “GTOoffersa10stepstructuredprocessthatwillhelpensurethatkeyfactorsare
consideredateachlevelwithintheuniquecontextofthe…community.Whilethespecificstepsaredelineated,theprocessisonethatcanbeadaptiveandresponsivetotheneedsofeachcommunity.Inthiswayitoffersausefulyetnon-prescriptiveframeworkforcommunitiestoplan,implement,evaluate,andultimatelysustaintheirowncommunity-defined[programs].”
-from the System of Care Alumni Network/ systemofcarealumni.org
Blending the Two Approaches • Theoryofchangeservesastheroadmapforthedirectionayouthgroupor
organizationswantstotakeastheymovetowardsrealizingtheirvision.• GettingtoOutcomes©allowstheorganizationaflexibleframeworkthatcan
taketheworktothenextlevelbyblendingaction,desiredoutcomesandqualityimprovement
• Thereisalignmentbetweenthetwowheretheresourcesandneedssupportthedefiningofthegoalsandhowgoalsareoperationalizedintoaplanthatfitsintothecapacityandfitoftheorganization
• Allowsforaorganizationtolookatwaystotracktheirwork,utilizedata,makeimprovementsalongthewayandrefinetheirprogramasneeded.
Defining and Planning
1. Needs/Resources Whataretheunderlyingneedsandconditionsinthecommunity?
2. Goals Whatarethegoals,populationoffocus,anddesiredoutcomes?
3. BestPractices Whichevidence-basedmodelsandbestpracticescanbeusefulinreachingthegoals?
4. FitWhatactions,ifany,needtobetakensotheselectedbestpractice(s)“fits”thecommunitycontext?
5. Capacities Whatorganizationalcapabilitiesandcapacitiesareneededtoimplementtheplan?
6. Plan Whatistheplanforimplementation?
Evaluating
7. ProcessEvaluation Howwillthequalityofimplementationbeassessed?
8. OutcomeEvaluation Howwelldidthesystemofcarework?
Sustaining
9. CQI Howwillcontinuousqualityimprovementstrategiesbeincorporated?
10. Sustainability Ifthesystemofcarestrategiesaresuccessful,howwilltheybesustained?
Case Example: Youth MOVE Maine • YouthMOVEMainewasdevelopedoutoftheThriveInitiative,
Maine’sTraumaInformedSystemofCare.• In2007,receivedadditionalfundingfromSAMHSAtodevelopa
youthmovementinMaineandthensoonafterbecameachapterofYouthM.O.V.ENational.
• BecomingachapterallowedYouthM.O.V.EMainetogrowfromaregionalprogramtoastatewideyouthledorganization.
• CurrentlyYouthMOVEMaineisnota501c3nonprofitanddoesnothaveanofficialboard,buthasdevelopedanAdvisoryCounciltoguidethework.
Youth MOVE Maine Mission Statement
Youth MOVE Maine builds the skills, partnerships, policies and practices essential to making sure all youth
are connected, resilient, growing and included in the decisions that impact
their lives.
New Logic ModelSimple Steps for Re-evaluating and modifying a theory of change logic model:
• Brainstormideasfornew/currentgoals• Gatheralldocumentswithgoalsandmandates• Splitintogroupsof4-5people• Askgroupstoconsolidateinto4or5goals• Compareandmakeedits• Wordsmith
– Itcanbeveryhelpfultoutilizetheskillsandtimeofstafftodowordsmithing,makingsurethatthereislotsofinputfromtheadvisorycouncilbeforehand.– Alwaysrundraftsbythegroupforfinalapproval.– Wordsmithingisnotnitpickyandcanmakeahugedifference!
The Power of a Single Word• YouthMOVEMaine’soriginalpopulationoffocusoriginally
read“youngpeopleages14-25thathavelivedexperiencesinthesystemsofmentalhealth,juvenilejustice,childwelfare,oralternativeorspecialeducationandthefamilies,providersandsupportiveadultsintheirlives.”
• Onthenewtheoryofchangelogicmodel,adultschangedtopeopleafteryouthgavefeedbackabouttheimportanceofpeers—anexampleofhowverycriticalyouthleadershipisintheseprocesses.
Changes Can Be Difficult• Whendealingwithchange,unarticulatedhopesandfearsbased
onpastorfutureassumptionscanhinderunifiedprogresstowardacommongoal.
• Statinganddocumentingstaffandgroupmembers’personalstrugglesandidealsmovingforwardallowedustoaddressthemtogetherandmoveoverhurdles.
GTO in Strategic Planning• YouthMOVEMaineheldaretreatwheretheybrainstormedgoals
andusednominalgrouptechnique(i.e.votingwithstickydots)todetermineprioritiesforplanningduringtheretreat.Withinsmallergroupsbasedonareasofinterest,butstillensuringdiversitywithineachgroup.GroupsthenusedtheGTOmodeltocreatestartingpointsfortheirpartsofthestrategicplanningprocess.
• Agroupcandothefollowingtocreateaplan:– Choosesomegoalstoworkon– Splitintodiversegroupsof4-8people– Foreachgoal,outlinethefollowing:• Strengths• Challenges• Thenlist:
– Stepsthatneedstohappen– Whoneedstobeinvolvedtodothat– Adateyouthinkyoucouldfinisheachstepby– Potentialbarrierstosuccess
• Mapoutthefollowingasagroup.Re-visititandseehowitchanges
Use these simple worksheets to help the group uncover their hopes and fears, and to learn the the needs,
resources, and expectations for each strategy
• ForEachStrategy:– Example:Developanetworkofsupportiveadultandorganizationalallies.
Strategic Plan• Onceyou’vegatheredinitialideasfromgroup,‘rollingup’becomes
reallyimportantinthisprocess• ‘RollingUp’meansthatyouworkwithalloftherawdatatocome
upwiththemesandpatterns,andultimatelyaplantomeetthegroup’sexpectations.
• SharedthiswiththeAdvisoryCounciltomakesurethatthespiritofwhattheyareaskingoftheirorganizationhasbeencaptured.
Pulling Diverse Ideas Into a Concrete Plan
• Gatherallfeedbackintoalistofneeds,resources,strategiesandoutcomes/goalsforeachstrategy
• Thenrollthoseupintobroad,reasonableobjectivesalongatimeline
• Setstandardsandoutlinehowtomeasurewhetherexpectationsaremetalongtheway
Next Steps• DoIt!!!• TakeGTOtothenextlevel…down
– UseGTOtodevelopregionalworkplanstomeetthebroadobjectivessetforthinthestrategicplan
• Developlong-term(3and5year)expectationsasagrouptakingGTOtothenextlevel…up
• Continuouslyevaluateprocessandoutcomestoensureyouareontrack.
Strategic Plan
References• GettingtoOutcomesinSystemsofCare:10Stepsforachievingresults-basedaccountability(2009)Available
online:Systemofcarealumni.org/GTO/index.html• Hernandez,M.,Hodges,S.&Worthington,J.(2003).CraftingLogicModelsforSystemsofCare:IdeasIntoAction.
[MakingChildren’sMentalHealthServicesSuccessfulSeries,Volume1].Tampa,FL:UniversityofSouthFlorida,LouisdelaParteFloridaMentalHealthInstitute,DepartmentofChildandFamilyStudies.Availableonline:http://cfs.fmhi.usf.edu/TREAD/CMHseries/IdeasIntoAction.html
• Matarese,M.,McGinnis,L.,&Mora,M.(2005)YouthInvolvementinSystemsofCare:AGuidetoEmpowerment.Washington,DC:TAPartnership.
• http://www.tapartnership.org• http://logicmodel.fmhi.usf.edu• http://www.youthmovemaine.org• http://www.rcisystemsofcare.org/youth.html• http://www.SystemofCareAlumniNetwork/systemofcarealumni.org
Special Thanks to the Following People for Their Contributions and Work Completed at With the Youth at the Local Sites
• RyunAnderson,MSW – Program Coordinator – Youth MOVE Maine
• BethHoffman – Youth Advocacy Coordinator