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The 3 B's How to spark email conversations w/ contract training clients with Jeff Molander [email protected]

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Page 1: How to spark email conversations w/ contract training clients · innovation competencies in “every person, every job, every day.” We’reheadquartered here in Dallas, and I’mreaching

The 3 B'sHow to spark emailconversations w/ contract trainingclients

with Jeff [email protected]

Page 2: How to spark email conversations w/ contract training clients · innovation competencies in “every person, every job, every day.” We’reheadquartered here in Dallas, and I’mreaching

Housekeeping

• Today’s webinar is live & will be recorded. A link to the recording will be emailed to you after it is posted.

• Please use the Questions function in your GTW panelto ask any questions that comeup throughout the presentation.

PROPRIETARY | © 2016 Augusoft, Inc.

Page 3: How to spark email conversations w/ contract training clients · innovation competencies in “every person, every job, every day.” We’reheadquartered here in Dallas, and I’mreaching

The 3 B'sHow to spark emailconversations w/ contract trainingclients

with Jeff [email protected]

Page 4: How to spark email conversations w/ contract training clients · innovation competencies in “every person, every job, every day.” We’reheadquartered here in Dallas, and I’mreaching

MichelleTalhamiBus. & WorkforceSolutionsAccount Mgr.

Page 5: How to spark email conversations w/ contract training clients · innovation competencies in “every person, every job, every day.” We’reheadquartered here in Dallas, and I’mreaching
Page 6: How to spark email conversations w/ contract training clients · innovation competencies in “every person, every job, every day.” We’reheadquartered here in Dallas, and I’mreaching

Who is emailing me (is this spam)?What do they want?How long will this take?

Page 7: How to spark email conversations w/ contract training clients · innovation competencies in “every person, every job, every day.” We’reheadquartered here in Dallas, and I’mreaching

Brief + Blunt + Basic =

Page 8: How to spark email conversations w/ contract training clients · innovation competencies in “every person, every job, every day.” We’reheadquartered here in Dallas, and I’mreaching

Brief + Blunt + Basic =

Response!

Page 9: How to spark email conversations w/ contract training clients · innovation competencies in “every person, every job, every day.” We’reheadquartered here in Dallas, and I’mreaching

Resist the urge to

Request a meetingPresent a clear opportunity

Take > 15 secondsInclude links or attachments

List your benefitsAsk for a referral

Use long sentences

Page 10: How to spark email conversations w/ contract training clients · innovation competencies in “every person, every job, every day.” We’reheadquartered here in Dallas, and I’mreaching

WilliamMercerCo-founder &innovation expert

Page 11: How to spark email conversations w/ contract training clients · innovation competencies in “every person, every job, every day.” We’reheadquartered here in Dallas, and I’mreaching

SUBJECT: Sharing a common interest: enabling innovation

Dear ____,I came across your LinkedIn profile and see that we share a common interest:enabling people to innovate to their fullest potential. I’m a co-founder ofValues Centered Innovation Inc. (www.VCI.global) which focuses on buildinginnovation competencies in “every person, every job, every day.”

We’re headquartered here in Dallas, and I’m reaching out to local executiveslike yourself who would have responsibility for developing the innovation talentand culture at your company.

We’re launching a new Analytics program that can reveal your leverage pointsfor strengthening the Innovation Mindset, Behaviors and Opportunities (I-MBO) inyour organization. It’s based on a long-history of research that began when Iwas Head of Innovation Management at the Stanford Research Institute.

As a way of getting acquainted, we are happy to offer you a complementary I-MBOsurvey for up to 100 people in your organization, plus a 1-hour consultation. Ifyou’d like to discuss this opportunity, please let me know a convenient timeto chat on the phone or to have me meet you in your office.

If there is a colleague of yours that would be more appropriate to connect withabout this, please let me know and I’ll reach out to them personally.

I look forward to connecting,

William C. Miller

Page 12: How to spark email conversations w/ contract training clients · innovation competencies in “every person, every job, every day.” We’reheadquartered here in Dallas, and I’mreaching

SUBJECT: Sharing a common interest: enabling innovation

Dear ____,I came across your LinkedIn profile and see that we share a common interest:enabling people to innovate to their fullest potential. I’m a co-founder ofValues Centered Innovation Inc. (www.VCI.global) which focuses on buildinginnovation competencies in “every person, every job, every day.”

We’re headquartered here in Dallas, and I’m reaching out to local executiveslike yourself who would have responsibility for developing the innovation talentand culture at your company.

We’re launching a new Analytics program that can reveal your leverage pointsfor strengthening the Innovation Mindset, Behaviors and Opportunities (I-MBO) inyour organization. It’s based on a long-history of research that began when Iwas Head of Innovation Management at the Stanford Research Institute.

As a way of getting acquainted, we are happy to offer you a complementary I-MBOsurvey for up to 100 people in your organization, plus a 1-hour consultation. Ifyou’d like to discuss this opportunity, please let me know a convenient timeto chat on the phone or to have me meet you in your office.

If there is a colleague of yours that would be more appropriate to connect withabout this, please let me know and I’ll reach out to them personally.

I look forward to connecting,

William C. Miller

Page 13: How to spark email conversations w/ contract training clients · innovation competencies in “every person, every job, every day.” We’reheadquartered here in Dallas, and I’mreaching

SUBJECT: Sharing a common interest: enabling innovation

Dear ____,I came across your LinkedIn profile and see that we share a common interest:enabling people to innovate to their fullest potential. I’m a co-founder ofValues Centered Innovation Inc. (www.VCI.global) which focuses on buildinginnovation competencies in “every person, every job, every day.”

We’re headquartered here in Dallas, and I’m reaching out to local executiveslike yourself who would have responsibility for developing the innovation talentand culture at your company.

We’re launching a new Analytics program that can reveal your leverage pointsfor strengthening the Innovation Mindset, Behaviors and Opportunities (I-MBO) inyour organization. It’s based on a long-history of research that began when Iwas Head of Innovation Management at the Stanford Research Institute.

As a way of getting acquainted, we are happy to offer you a complementary I-MBOsurvey for up to 100 people in your organization, plus a 1-hour consultation. Ifyou’d like to discuss this opportunity, please let me know a convenient timeto chat on the phone or to have me meet you in your office.

If there is a colleague of yours that would be more appropriate to connect withabout this, please let me know and I’ll reach out to them personally.

I look forward to connecting,

William C. Miller

Page 14: How to spark email conversations w/ contract training clients · innovation competencies in “every person, every job, every day.” We’reheadquartered here in Dallas, and I’mreaching

SUBJECT: Sharing a common interest: enabling innovation

Dear ____,I came across your LinkedIn profile and see that we share a common interest:enabling people to innovate to their fullest potential. I’m a co-founder ofValues Centered Innovation Inc. (www.VCI.global) which focuses on buildinginnovation competencies in “every person, every job, every day.”

We’re headquartered here in Dallas, and I’m reaching out to local executiveslike yourself who would have responsibility for developing the innovation talentand culture at your company.

We’re launching a new Analytics program that can reveal your leverage pointsfor strengthening the Innovation Mindset, Behaviors and Opportunities (I-MBO) inyour organization. It’s based on a long-history of research that began when Iwas Head of Innovation Management at the Stanford Research Institute.

As a way of getting acquainted, we are happy to offer you a complementary I-MBOsurvey for up to 100 people in your organization, plus a 1-hour consultation. Ifyou’d like to discuss this opportunity, please let me know a convenient timeto chat on the phone or to have me meet you in your office.

If there is a colleague of yours that would be more appropriate to connect withabout this, please let me know and I’ll reach out to them personally.

I look forward to connecting,

William C. Miller

Page 15: How to spark email conversations w/ contract training clients · innovation competencies in “every person, every job, every day.” We’reheadquartered here in Dallas, and I’mreaching

SUBJECT: Sharing a common interest: enabling innovation

Dear ____,I came across your LinkedIn profile and see that we share a common interest:enabling people to innovate to their fullest potential. I’m a co-founder ofValues Centered Innovation Inc. (www.VCI.global) which focuses on buildinginnovation competencies in “every person, every job, every day.”

We’re headquartered here in Dallas, and I’m reaching out to local executiveslike yourself who would have responsibility for developing the innovation talentand culture at your company.

We’re launching a new Analytics program that can reveal your leverage pointsfor strengthening the Innovation Mindset, Behaviors and Opportunities (I-MBO) inyour organization. It’s based on a long-history of research that began when Iwas Head of Innovation Management at the Stanford Research Institute.

As a way of getting acquainted, we are happy to offer you a complementary I-MBOsurvey for up to 100 people in your organization, plus a 1-hour consultation. Ifyou’d like to discuss this opportunity, please let me know a convenient timeto chat on the phone or to have me meet you in your office.

If there is a colleague of yours that would be more appropriate to connect withabout this, please let me know and I’ll reach out to them personally.

I look forward to connecting,

William C. Miller

Page 16: How to spark email conversations w/ contract training clients · innovation competencies in “every person, every job, every day.” We’reheadquartered here in Dallas, and I’mreaching

CherryVanderbeke CEO

Page 17: How to spark email conversations w/ contract training clients · innovation competencies in “every person, every job, every day.” We’reheadquartered here in Dallas, and I’mreaching

Prove you've donehomework

Page 18: How to spark email conversations w/ contract training clients · innovation competencies in “every person, every job, every day.” We’reheadquartered here in Dallas, and I’mreaching

Subject: Online simulations?

Hi [first name], Congratulations on completing your book, _________ andnow steering the medical assisting program. I'm reading anarticle about you as being as an innovator in medicaleducation.

One of my clients is exploiting something possibly unknown toyou. Kettering College is increasing new enrollments over36% and sending more confident, equipped students into thefield because of it.

Would you like to hear about Kettering's unusual (yeteffective) approach to using online simulations?

Let me know what you decide, [first name].

Thanks for considering,Cherry

Page 19: How to spark email conversations w/ contract training clients · innovation competencies in “every person, every job, every day.” We’reheadquartered here in Dallas, and I’mreaching

What canyou warn

them about?

Page 20: How to spark email conversations w/ contract training clients · innovation competencies in “every person, every job, every day.” We’reheadquartered here in Dallas, and I’mreaching

Subject: student competence

Hi, [first name] ... Are your sonography students prepared for externships? When they walk out-the-door are they competent, fully prepared?

I don't know your situation. But after doing my homework it seems Web-based procedure simulations might be missing from your mix.

How are you currently supporting students seeking externships? ____________ [first name]?

Cherry

Page 21: How to spark email conversations w/ contract training clients · innovation competencies in “every person, every job, every day.” We’reheadquartered here in Dallas, and I’mreaching

What's theconversation

already going on

in their mind?

Page 22: How to spark email conversations w/ contract training clients · innovation competencies in “every person, every job, every day.” We’reheadquartered here in Dallas, and I’mreaching

Subject: would this make sense?

Hi, [first name].Are you open to considering an unorthodox (but effective) way to send students to labs with better clinical skills?

I know ____ [school] is ________________ [recent investment/observation]. How is that going?

Would you consider a new, innovative way to prepare students—all while increasing ______'s [schools] reputation among ____ [region] hospitals?

Does it make sense to quickly explore, via email, if a larger conversation makes sense, [first name]?

Cherry

Page 23: How to spark email conversations w/ contract training clients · innovation competencies in “every person, every job, every day.” We’reheadquartered here in Dallas, and I’mreaching

MichelleTalhamiBus. & WorkforceSolutionsAccount Mgr.

Page 24: How to spark email conversations w/ contract training clients · innovation competencies in “every person, every job, every day.” We’reheadquartered here in Dallas, and I’mreaching
Page 25: How to spark email conversations w/ contract training clients · innovation competencies in “every person, every job, every day.” We’reheadquartered here in Dallas, and I’mreaching

Subject: open to this OR is there a gap?

Hi, [first name] ... Are your _____ [employee type] able to _______? Maybe that's a stupid question.

But are you doing everything possible to address skill gaps?

I honestly don't know your situation, but would like to know more.

How are you addressing potential gaps with ____? [employee type], ______ [first name]? Or are you open to assessing for gaps?

Michelle

Page 26: How to spark email conversations w/ contract training clients · innovation competencies in “every person, every job, every day.” We’reheadquartered here in Dallas, and I’mreaching

Help customers start talking about themselves

Brief. Blunt. Basic.

Page 27: How to spark email conversations w/ contract training clients · innovation competencies in “every person, every job, every day.” We’reheadquartered here in Dallas, and I’mreaching

Subject: compliance risk?

Hi, [first name] ... Are you aware of __________ [insert risk]? This could result in __________ [bottom line un-wanted result].

_________ [insert regulatory entity] requires ______ [business type] to ______________ [insert requirement they're probably not complying with].

I don't pretend to know your situation. And I'd like to help mitigate this risk. How are you managing _________ [risk] at _______?

Thanks for considering, [first name],Michelle

Page 28: How to spark email conversations w/ contract training clients · innovation competencies in “every person, every job, every day.” We’reheadquartered here in Dallas, and I’mreaching

Subject: recruiter fees

Hi, [first name] ... Are you doing everything possible to reduce spending on recruiters?

Surely you have a strategy to address up-skilling workers. Yet are you open to a different approach?

One that is less costly and doesn't take much time?

Let me know if you're open to a quick email discussion, [first name]?

Thanks for considering, Michelle

Page 29: How to spark email conversations w/ contract training clients · innovation competencies in “every person, every job, every day.” We’reheadquartered here in Dallas, and I’mreaching

SUBJECT: Open to this?Does this make sense for you?

Hi, [first name]Would you be open to an unusual/odd/strange/different but effective way to _________________ ? [what your customer wants].

If so, I’ll tell you about how _________ [example company] was able to _________________ [what your customer dreams of being able to do] ... all without ____________ [what your customers believe they need to sacrifice, but don't]

Are you open to a short email exchange—to decide if a larger conversation is warranted?

Please let me know your decision, [first name]?

Thanks for considering,[your name][your signature]

Page 30: How to spark email conversations w/ contract training clients · innovation competencies in “every person, every job, every day.” We’reheadquartered here in Dallas, and I’mreaching

Attract clients to the idea of

talking to you

(for their own reasons)

Page 31: How to spark email conversations w/ contract training clients · innovation competencies in “every person, every job, every day.” We’reheadquartered here in Dallas, and I’mreaching

Brief + Blunt + Basic =

Response!

Page 32: How to spark email conversations w/ contract training clients · innovation competencies in “every person, every job, every day.” We’reheadquartered here in Dallas, and I’mreaching
Page 33: How to spark email conversations w/ contract training clients · innovation competencies in “every person, every job, every day.” We’reheadquartered here in Dallas, and I’mreaching

bit.ly/LinkSearch

bit.ly/7-templates

bit.ly/InMailClinic

Page 34: How to spark email conversations w/ contract training clients · innovation competencies in “every person, every job, every day.” We’reheadquartered here in Dallas, and I’mreaching

Augusoft Lumens - Proven Results

• 96% customer satisfaction rate

• 97% annual customer retention rate

• 13% increase in overall registrations within first year

• 65% online self-registrations within a year

• 3,640 hours average staff time saved annually

• 5,000+ users

• 5.4+ million learners

• $1,400,000,000 in transactions

• 1 system

PROPRIETARY | © 2016 Augusoft, Inc.

Page 35: How to spark email conversations w/ contract training clients · innovation competencies in “every person, every job, every day.” We’reheadquartered here in Dallas, and I’mreaching

Lumens + Email Marketing

• Lumens Connect: Email marketing, lead nurturing, lead scoring, segmentation, search, triggers, automation, landing pages, and more

• Marketing automation plus dynamic enrollment management system

• Both platforms integrate to allow student self online registration, track registration activity, interests, profitable courses/classes, student repeat rates, and so much more

• Save staff time and hours

• Generate more registrations and grow your

program

PROPRIETARY | © 2016 Augusoft, Inc.