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Fierce Conversations Having Conversations T hat Matter Debbie Frapp

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Fierce Conversations –

Having Conversations

That Matter

Debbie Frapp

Debbie Frapp

2

MAPS 1x1 Coach

MAPS Group Coach Fierce Conversations

Fierce Conversations - Having Conversations That Matter

A fierce conversation is one in which

you and I come out from behind ourselves

into the conversation and make it real.

Defining “Fierce”

Fierce Conversations - Having Conversations That Matter3

Why …spend time working on conversations?

“While no single conversation is guaranteed to

change the trajectory of a career, a company, a

relationship, or a life, any single conversation can.”

Fierce Conversations - Having Conversations That Matter4

1. What are the current strategies we are using to

change behaviors, get the outcome we want other

than being clear or direct with our

communication?

Identifying the Gap

Fierce Conversations - Having Conversations That Matter5

Identifying the Gap2. What are your fears around having needed

conversations OR how are you justifying NOT

having the conversations?

Fierce Conversations - Having Conversations That Matter6

3. What is it costing you?

• In your business (BE SPECIFIC)

• In your personal life

Identifying the Gap

Fierce Conversations - Having Conversations That Matter7

Identifying the Gap4. If you implement more effective skills in

communication, how does that impact your

business?

Fierce Conversations - Having Conversations That Matter8

Four Objectives of a Fierce Conversation

1. Interrogate reality

2. Come out from behind yourself

3. Tackle the tough challenges

4. Enrich the relationship

Fierce Conversations - Having Conversations That Matter9

Three Ideas

Fierce Conversations - Having Conversations That Matter10

1. Our careers, companies, teams,

relationships, and our very lives

succeed or fail gradually then suddenly

one conversation at a time.

Three Ideas:

Fierce Conversations - Having Conversations That Matter11

2. The conversation IS the relationship.

Three Ideas:

Fierce Conversations - Having Conversations That Matter12

3. All conversations are with myself,

and sometimes they involve other

people.

Taking Action1. What are the current conversations that have my

name on them?

2. What reality must I interrogate in my work life?

3. Where and with whom am I failing to show up authentically?

4. Who would benefit from my undivided attention?

Fierce Conversations - Having Conversations That Matter13

Taking Action5. What am I currently pretending not to know?

6. Who deserves my praise?

7. What beneficial results might occur if I said less

and listened more?

Fierce Conversations - Having Conversations That Matter14

Your answer to these questions is your first step to being “Fierce.”

Fierce Conversations - Having Conversations That Matter15

Tell Keller Williams University what you think!

Simply enter

www.evalfr.cominto any mobile device to complete your

evaluation for this session.

16 Fierce Conversations - Having Conversations That Matter