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How to Renew your Policy

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Table of Contents

1. Process Flows

2. Registration

3. Attach Offline Policy4. Policy Renewal

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1. PROCESS FLOW

This section gives the overall process map of the renewal process foroffline policies.

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Policy Renewal

Start

Attach Policy

Renew Policy

End

RegisteredAlready?

Registration

YES

NO

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2

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3

Note Callout over the box indicates relevant section number.

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2. REGISTRATION

This section describes the process to create an identity if the customerdoes not already have one.

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Start your renewal process here

To Start registrationprocess click here

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Click on Register to create your identity.

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Use this form to fill in your details and Register.

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3. ATTACH OFFLINE POLICIES

This section describes the steps to attach an offline policy to the identity.

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Please enter your login details

and press Login.

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Click on My Policies tostart attaching yourpolicy.

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Click on Attach Policy to get started.

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Fill in your policy details in

this form. Please noteeither Proposer code orDate of Birth of one of theinsured is required.

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To locate your proposer code in your policyschedule Refer next page

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Refer your policyscheduleFor your policy number & proposer code as highlighted above

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If the policy data does not

match or if there is anysystem error the errormessage shown above willappear. In case of repeated problem pleasecontact support team.

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4. POLICY RENEWAL

This sections describes the steps required to renew a policy.

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Click on My Policies toview your policies.

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If the policy is due forrenewal (30 days prior toexpiry and 15 days postexpiry only) this optionwill be visible.

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Click here to Renewing the policy.

Click Here to View the Renewal Notice.

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Choose your preferred payment gateway andclick on Purchase Now to complete payment.

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Payment Notes

Based on the gateway chosen you will beredirected to a page where you can fill in yourcard details or pay by logging in to your net-banking account.

Once this information is validated by the bankyou will be redirected back to the portal

where the appropriate message will be shownbased on the payment status.

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If successful then the payment will be applied and this screen will beshown.

Click on this link to view your policy. As indicated, pleaseallow for a couple of minutes time for your policy to beprepared.

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If the link is clicked and the policy is not ready as yet then this page will appear. Thispage will automatically change to your policy schedule page when the policy isready.

As indicated a copy of this schedule will also be sent to your registered emailaddress.

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Sample email received. Note that the attachmentcontains your policy schedule.

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This page is intentionally left blank.

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