how to leverage a license to build change capability webinar presented by being human
TRANSCRIPT
© Prosci Inc. All rights reserved.
Prosci Change Management Webinar How to Leverage a License to Build Change Capability
Research | Methodology | Training | Advisory Services www.prosci.com | +1-970-203-9332 [email protected]
Prosci ®
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Where to find today’s slides with poll results
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For recorded Webinars, visit www.portal.prosci.com
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Prosci Mission Prosci Intellectual Property
We help individuals and organizations build their
own change management competencies.
• Research-based
• Holistic
• Easy-to-use
• Results focused
Differentiators
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Being Human your Site License partners • We can assist with all
aspects of Site Licenses and Portal Licenses
• Your goals for building ECM • Do you need a Site License
to achieve your goals? • Options and what will work
best for you – brochures and info
• Business case preparation • On site presentations/
briefings with our internal stakeholders
• Pricing and contracts
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Agenda
Why Why building a change management capability matters
How How a Prosci license can accelerate your ECM success
What What others have done to increase maturity with their site license
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© Prosci Inc. All rights reserved.
Agenda
Why Why building a change management capability matters
How How a Prosci license can accelerate your ECM success
What What others have done to increase maturity with their site license
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Bigger Change
More Complex Change
More Cross
Functional
Faster Change
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Level 5 Organizational Competency
Change management competency is evident at all levels of the organization and
is part of the organization's intellectual property and competitive edge
Continuous process
improvement in place
Highest profitability,
responsiveness and project
success rates
Level 4 Organizational Standards
Organization-wide standards and methods are broadly deployed for managing and
leading change
Selection of common approach
Level 3 Multiple Projects
Comprehensive approach for managing change is being applied on multiple projects
within organization
Examples of best practices evident
Level 2 Isolated Projects
Some elements of change management are being applied in isolated projects
Many different tactics used
inconsistently
Level 1 Ad hoc or Absent Little or no change management applied
People-dependent without any formal practices or plans
Highest rate of project failure, turnover and
productivity loss
Prosci® Change Management Maturity Model™
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37%
45%
52%
61%
65%
Level 1
Level 2
Level 3
Level 4
Level 5
Change Maturity Matters
Project success rate by maturity level:
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Building Change Capability is a Journey
Where you are today
Where you want to get
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How are we going to get there
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Enterprise Change Management Building Organizational Change Capability
ECM
Build Individual
Competencies
Apply to Changes,
Projects and Programs
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Building Individual Competencies
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Applied to Projects & Change Initiatives
Project Management
Design, Develop, Deliver Solution Effectively
Solution is Embraced, Adopted and Used Proficiently
Change Management
People Processes Tools
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PM
CM
PM
CM
© Prosci Inc. All rights reserved.
© Prosci Inc. All rights reserved.
Where to find today’s slides with poll results
16
Being Human Company Linked in Profile – Follow us!
Being Human Pty Ltd page - Like us!
For recorded Webinars, visit www.portal.prosci.com
www.slideshare.net/BeingHumanAustralia Slides available (no recording) Follow us for notifications on new posts
© Prosci Inc. All rights reserved.
Agenda
Why Why you need to build a change management capability
How How a Prosci site license enables your ECM journey
What What others have done to increase maturity with their site license
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OrganizationalChangeCapabilityStructureandintenttodevelopindividualcompetencies
ChangeManagementAppliedtoprojects&changeinitiatives
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Defining Enterprise Change Capability • Instill a common language for change
• Align change management to enable key strategic initiatives
• Develop key change enabling roles
• Deploy change management methods and tools throughout the entire organization
• Embed processes and tools within existing internal processes and functions
• Integrate change management and project management and methodologies
• Incorporate change management concepts into other learning and development opportunities
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Prosci Portal Options What’s in the Portal? Examples of Cloud tools • Practitioner eToolkit: detailed step-by-step guidance,
assessments and templates for practitioners managing change at the project level.
• CMROI Calculator: to calculate the people-dependent portion of project results
• PCT Analyzer: to assess and manage project health
• ADKAR Dashboard: to track and guide individual transitions through change
• eBest Practices Audit: to align projects with change management best practices
• eBest Practices Report : for at-your- fingertips research and findings
• ECM Roadmap: to institutionalize change management capabilities and competencies
• Free Resources
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Open your free account today • Access free trials
• Access Free Resources • View all Apps and Tools
• Purchase individual tools www.portal.prosci.com
© Prosci Inc. All rights reserved.
Prosci Portal Options PROSCI PORTAL INDIVIDUAL ALL-ACCESS SUBSCRIPTION
• For individuals: change practitioners, project managers/change leaders
• Unlimited access to 50+ advanced research-based tools and resources for managing the people side of change.
• Includes: – Cloud based assessments and apps – Webinar replays – Tutorials collections – Downloadable Tools and Templates
• Single User • Annual subscription
PROSCI PORTAL ENTERPRISE ALL-ACCESS SUBSCRIPTION
• For change practitioners and leaders of change
• Unlimited access to 50+ advanced research-based tools and resources
• Unlimited users • Annual subscription
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License Benefits and Options
License Benefits Customize
Integrate
Scale
Standardize
License Options Enterprise Change Management
Organizational Change Competency
ADKAR Enablement
Individual or Enterprise Portal Subscription
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Prosci License Options
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• ECM Roadmap • Change Portfolio Management Process • Change Portfolio Toolkit • ECM Roadmap Toolkit • Enterprise-wide Portal Subscription
• Prosci 3-Phase Process • Practitioner Program • Sponsor Briefing • Project Manager Workshop • Practitioner eToolkit • Best Practices in CM report
• Prosci 3-Phase Process • Practitioner Program • Sponsor Briefing • Project Manager Workshop • Practitioner eToolkit • Best Practices in CM report
• Prosci® ADKAR® Model • Program for Managers • Orientation for Employees • Change Fundamentals Workshop • CM Guide for Managers • ADKAR: A Model for Change book • CM: The People Side of Change book • Employee Survival Guide book • Training Facilitator Guides
• Prosci® ADKAR® Model • Program for Managers • Orientation for Employees • Change Fundamentals Workshop • CM Guide for Managers • ADKAR: A Model for Change book • CM: The People Side of Change book • Employee Survival Guide book • Training Facilitator Guides
• Prosci® ADKAR® Model • Program for Managers • Orientation for Employees • Change Fundamentals Workshop • CM Guide for Managers • ADKAR: A Model for Change book • CM: The People Side of Change book • Employee Survival Guide book • Training Facilitator Guides
ADKAR Enablement
Organizational Change Competency
Enterprise Change Management
+ +
+
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Prosci Licenses align with best practice findings
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Activities with the largest impact on CM deployments
1 Visible leadership support
2 Training
3 Engagement on projects
4 Implementation of tools and methodology
5 Demonstration of successes
R license
enabled
R license
enabled
R license
enabled
R license
enabled
R license
enabled
© Prosci Inc. All rights reserved.
© Prosci Inc. All rights reserved.
Agenda
Why Why you need to build a change management capability
How How a Prosci site license enables your ECM journey
What What others have done to increase maturity with their site license
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Case study: ADKAR Enablement License • Created custom Change Management Program
for Managers - classroom delivery • Created eLearning module on ADKAR and
managing people through change for onboarding new managers
• Build Change Toolkit for Managers on intranet
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Case study: Organisational Change Competency License • Integrated Prosci Change Management
Methodology with Project Management methodology to create single integrated Project Delivery Methodology – published on intranet for project & change practitioners with tools
• Created customised Change Management programs using Prosci content, e.g. 2 day Change Practitioner Program
• Created custom modules on Change Management for inclusion in organisation wide leadership development programs
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Case study: Enterprise Change Management License • Created customised hybrid Change
Management programs for leaders (hybrid of Prosci Sponsor Briefing and Managers Programs – added ADKAR and Tools
• Changed Business Cases to include assessment of Change Management requirement to achieve benefits, using Prosci CMROI calculator portal Tool
• Standardized project start ups and methodology to include outputs from these Prosci Portal tools:
– Change Management Scorecard – ADKAR Dashboard – PCT Analyzer
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Prosci PCT Analyzer Outputs
ADKAR Dashboard Outputs
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Other Case Studies
• Bank of New Zealand www.slideshare.net/BeingHumanAustralia • CSIRO www.beinghuman.com.au/case-studies/csiro-builds-organisational-change-maturity • Prosci Case Studies www.prosci.com/enterprise-solutions
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Tips for success from Being Human’s 10 years with Prosci 1. Be clear about your outcomes from a
Site License - avoid the “tick box” trap! 2. Building change capability takes more
than training and more than a Prosci Site License – solution installation vs benefit realisation
3. First develop your multi year ECM Plan including:
– Committed Executive Sponsor – Buy in of all key stakeholders: PMO, HR/
LD/OD,etc – Budget and resourcing
– Change Management Plan or press pause button, refer to 1 and 2
4. Have you really demonstrated the ROI of Change Management through successful application of Change Management?
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© Prosci Inc. All rights reserved.
Being Human your Site License partners • We can assist with all
aspects of Site Licenses and Portal Licenses
• Your goals for building ECM • Do you need a Site License
to achieve your goals? • Options and what will work
best for you – brochures and info
• Business case preparation • On site presentations/
briefings with our internal stakeholders
• Pricing and contracts
32
© Prosci Inc. All rights reserved.
Where to find today’s slides with poll results
33
Being Human Company Linked in Profile – Follow us!
Being Human Pty Ltd page - Like us!
For recorded Webinars, visit www.portal.prosci.com
www.slideshare.net/BeingHumanAustralia Slides available (no recording) Follow us for notifications on new posts
© Prosci Inc. All rights reserved.