how to get your team firing on all cylinders with linkedin
TRANSCRIPT
Mark Lobosco Global Accounts Business LeaderLinkedIn
How to Get Your Team Firing on All Cylinders with LinkedIn
Jennifer Shappley Sr. Director, Talent AcquisitionExpress Scripts
Naveen Narayanan Global Head - Talent AcquisitionHCL Technologies
Miki Furnish Talent Acquisition ManagerCarhartt
Jim Cochran Head of Global Recruiting, JP Morgan Chase
Express Scripts & LinkedIn Progression
• 4 Recruiter Seats• 4 Job Slots
2009 2010 2011 2012
11,000+Employees
12,000+Employees
12,000+Employees
30,000+EmployeesAcquired Medco
• 5 Recruiter Seats• 4 Job Slots•Talent Direct Campaign • 11 Recruiter Seats
• 51 Job Slots• Gold Career Page
• 31 Recruiter Seats• 300 Job Slots• Platinum Career Page• Work with Us Ads
Launched pilot to explore impact of expanding use
of LinkedIn
5 Copyright © 2012 HCL Technologies Limited | www.hcltech.com
HCL Technologies
• Product Engineering and R&D• Enterprise and Custom
Applications• Enterprise Transformation• Infrastructure Management• BPO Services
GLOBAL MARKET FOCUS
Revenue – USD 4.4Bn90,000 EMPLOYEES
www.hcltech,com
The HCL Enterprise
A recruiting day
1550 resumes screened
125 joiners
2/3 digital & social sourced
15 every hour
1200+ skills, 35 countries
>90% Economic Filled
6 Copyright © 2012 HCL Technologies Limited | www.hcltech.com
YoY Growth Rates *
18%
21%
26%
29%
21%21%
28%
33%33%
31%
25%
18%
15%
12%11%
13%
-2%
-3% -4%
6%
15%
20%
27%
27% 26% 26%
20%
16%
13%9% 8%
9%10%
6%
-4%
-1%
3%
3%2%
3%
7%
11%9%
5% 2%
-1%
-3%
0%
JFM09 AMJ09 JAS09 OND09 JFM10 AMJ10 JAS10 OND10 JFM11 AMJ11 JAS11 OND11 JFM12 AMJ12 JAS12 OND12
YoY Growth Rates
HCL Average - India Top 3 Average - Global Top 3
HCL Revenue Growth PerformanceConsistently Out-performing top Global and Indian Competition
8 Copyright © 2012 HCL Technologies Limited | www.hcltech.com
Fully Loaded Service Lines – Well-articulated propositions that deliver business outcome valued by our customers and substantiated by strong referenceable case studies showcasing best-in-class capabilities
Customers recognizing the business value of EFCS
www.youtube.com/hcltechtube
A film that captures the core spirit of Employees FirstOver 1.2 Mn views in just 2 months
Celebrating Employees and the Employees First Effect
Analysts recognizing the business value of EFCS
After Gartner, Forrester also publishes a detailed report on EFCS
Gartner: Exclusive report on EFCS recognizes that this philosophy empowers HCL’s frontline employees to make decisions and take actions for the benefit of customers
Over 100000 copies already in the market with the book being translated in seven languages
HCL selected in the elite ‘Thinkers 50 List’
Other Stakeholders recognizing the business value of EFCS
AWARDS & RECOGNITIONS
EFCS book rated as a best seller in UK, France and India
Building a unique identity With customers, analyst communities, employees and the rest of the world
Rhonda
Moon
Holly
Barry
Amanda
Perini
• 125 yr. Private/Family Owned• Michigan Based, Production in Kentucky &
Mexico and Global Sourcing• 4700 Associates• Legacy/Strong Brand Awareness
• 100-200 Corporate Hires/Year
• Full Cycle Recruitment• Corporate Recruiting
Function = 4 years• High touch process
Talent Acquisition
Carhartt’s Journey with LinkedIn
Averaging 15-20% of hires
from LinkedIn
Total ROI = $250,000 (about to double)
2 time Talent Connect Speaker
2013 EAG Expert
Advisors Panel
LinkedIn 100
2010 2011 2012 2013• Introduced to
Recruiter platform
• Non-believer
• 1st TC as a prospect
• I saw the light! • First proposal
complete!
• Initial investment. 2 seats/2 job slots
• Upgraded to 4 seats, admin, 4 job slots and career page
• 4 seats• Admin• 12 job slots• WWUA • Career Page• PDN
About JP Morgan Chase & Co
Global Financial Services Firm $2.4 Trillion
In Assets
Over
250,000
Employees
Over 500
Recruiters
Globally
60+
Countries
Corporate
Wholesale• Asset Management• Corporate &
Investment Banking
Consumer• Commercial Bank • Consumer & Community Banking
Three Main Brands
JP Morgan Chase & LinkedIn Journey
2008 - 2009 2011 - 2012
Decentralized Recruiting
Model
Create Head of Global
Recruiting Role
Business Integration
• 135 Recruiter Seats• 135 Job Slots• 3 Career Pages
LinkedIn Relationship
Expands Beyond Recruiting
•50 Recruiter Seats
• 50 Job Slots
2010 - 2011
• 100 Recruiter Seats• 100 Job Slots
• 144 Recruiter Seats• 2,000 Job Slots• 150,000 Employee Profiles• Work With Us• 3 Career Pages
2013-2014
• 155 Recruiter Seats• 2,000 Job Slots (Testing 3,000 additional slots) • 175,000 Employee Profiles• Work With Us• 3 Career Pages
2012 - 2013
Functional Recruiting
Organization Created