how to empower newcomers in the age of knowledge?

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How to Empower Newcomers in the Age of Knowledge? Ontario Council of Agencies Serving Immigrants Annual Professional Development Conference 2006 Oct. 18-20, 2006, Orillia, Ontario Khaled Islaih Certificates Global Career Development Facilitator Employment Facilitation/Work Search Specialist www.khaledislaih.com [email protected]

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Page 1: How to Empower Newcomers in the Age of Knowledge?

How to Empower Newcomers in the

Age of  Knowledge?

Ontario Council of Agencies Serving Immigrants Annual Professional Development Conference 2006

Oct. 18-20, 2006, Orillia, Ontario

Khaled IslaihCertificates

Global Career Development Facilitator Employment Facilitation/Work Search Specialist

www.khaledislaih.com

[email protected]

Page 2: How to Empower Newcomers in the Age of Knowledge?

Introduction In the new world (21 century), knowledge and brainpower are

the sources of everything

We live in the age knowledge economy which refers to the capacity to create new thoughts and ideas and transform them into products and services with economic value. It is about skills, talents, know-how, know what and relationships

Accelerated use of information and communication technologies has fostered the role of knowledge dynamics in the new world

The knowledge dynamics have impacted us as individuals and societies

Page 3: How to Empower Newcomers in the Age of Knowledge?

Transformations

Macroeconomic Microeconomic / Business Workplace Implications for Canadian Newcomers

How to Empower Newcomers?

Page 4: How to Empower Newcomers in the Age of Knowledge?

FeatureOld Industrial Economy

New Knowledge Economy

Market changes ٍ�Slow, predictableFast and unpredictable

Lifecycle of Products and Technologies

Long Short

Key economic drivers

Large industrial firmsInnovative knowledge firms

Scope of Competition

LocalGlobal

Macroeconomic Transformations

As explained in www.1000ventures.com

Page 5: How to Empower Newcomers in the Age of Knowledge?

Microeconomic Transformations

FeatureOld Industrial Economy New Knowledge Economy

Business Development Approach

StabilityChange management

Key drivers of growthCapital People, knowledge and capabilities

Key Technology DriversAutomation and mechanization

Information and Communication Technology

Scarce resourcesFinancial capitalHuman capitalOrganizational

structuresHierarchical, bureaucratic, memo-to-memo

Flexible, flat, empowerment, face-to-face

Business Model Traditional: command-and-control, centralized

New: focused on people and knowledge

As explained in www.1000ventures.com

Page 6: How to Empower Newcomers in the Age of Knowledge?

Workplace transformationsFeatureOld Industrial Economy New Knowledge Economy

Leadership Vertical: mangers supervise subordinates, centralized

Shared: employee empowerment and self leadership

Workforce characteristicshigh proportion of semi-skilled or unskilled

high proportion of graduates/ knowledge workers

Skills Standard Multi-skilled, flexible

Education Requirement A skill or a degreeContinuous learningManagement-Employee Relations

Confrontations, conflict of interests

Cooperation, teamwork

EmploymentStableImpacted by market opportunity and risk factors

Employees seen asExpenseInvestment

As explained in www.1000ventures.com

Page 7: How to Empower Newcomers in the Age of Knowledge?

Implications for Canadian Newcomers

FeatureStatus of Newcomers in the Old Economy

Newcomers’ Potential inNew Economy

ResidencyImmigrants, PR, newcomers

Global citizens

EducationUnrecognized Credentials International qualifications

Work experienceNo Canadian experience Global experience, adaptable workers

Available jobsMainly survival jobs Better access to global jobs and business opportunities

Languages English/French with Accent

Language diversity

ContributionsLimited because of regulatory and economic barriers

Key contributions to Canada and beyond

Page 8: How to Empower Newcomers in the Age of Knowledge?

“New vocabularies, new management techniques, new technologies and new

strategies are needed to prosper in the new economy”

Facilitate Empowerment within Newcomers Advocate Empowering Environment for Newcomers

How to Empower Newcomers?

Thomas Stewart

Conclusion

Page 9: How to Empower Newcomers in the Age of Knowledge?

Facilitate Empowerment within Newcomers

Empower newcomers to unlearn traditional worldview

Empower newcomers to learn new worldview Empower newcomers to change their focus Empower newcomers to develop life-long

learning practices Empower newcomers to think positively

Page 10: How to Empower Newcomers in the Age of Knowledge?

Empower newcomers unlearn the traditional worldview

Newcomers need to unlearn old concepts and ideas such as: We live in a divided world, money is the source for everything, the world is about scarcity and limited opportunities, competition is needed to build success and wealth

Page 11: How to Empower Newcomers in the Age of Knowledge?

Empower newcomers learn new worldview

They need to open their minds and expand their horizons, we live in an abundant and borderless world with unlimited opportunities, knowledge is the source of every thing we do, consume and produce. Intellectual and human capital is the real wealth.

Page 12: How to Empower Newcomers in the Age of Knowledge?

Empower newcomers to change their focus

The key driver for newcomers in Canada should be building personal and intellectual capital. They need to learn how to maintain building their intellectual capital while they are doing survival jobs.

Page 13: How to Empower Newcomers in the Age of Knowledge?

Empower newcomers to develop life-long learning practices

Newcomers need to learn how to access and use the information needed for their personal and professional development through participation in discussion groups, professional knowledge networks, subscription to professional newsletters, online courses, specialized websites…etc.

Page 14: How to Empower Newcomers in the Age of Knowledge?

Empower newcomers to think positively

Newcomers need to learn how to access and use online information on personal development (for example, there are radio stations on personal development and healthy lifestyles). They need to learn how to feel their universal powers. They can learn this from nature including trees, the movement of day and night and the rise of the sun. Positive thinking is a must for success in the Canadian knowledge economy/society. They need it to produce positive and empowering knowledge

Page 15: How to Empower Newcomers in the Age of Knowledge?

Advocate Empowering Environment for Newcomers

Help newcomers understand the importance of knowledge

Improve newcomers access to information Create virtual organizations to provide online settlement

services Promote newcomer assets to the Public Bring language training to a new level Help Canadian Employers recognize the assets of

newcomers Develop the capacities of settlement workers Bring settlement and immigration policies to a new level

Page 16: How to Empower Newcomers in the Age of Knowledge?

Help newcomers understand the importance of knowledgeCreate awareness among newcomer communities to help them understand the importance of knowledge and information in the Canadian knowledge economy/society. In countries of traditional economic systems, internet is used mainly for e-mails, chatting and other forms of communication. Newcomers coming from these countries need to understand that there is an expanding virtual job market, public services are offered online, financial transactions are done online, e-learning opportunities.. .etc. Anyone can produce/use knowledge, dynamics of knowledge and globalization.

Page 17: How to Empower Newcomers in the Age of Knowledge?

Improve newcomers access to information

We need to facilitate newcomer access to internet at their homes so they can make use of the virtual opportunities and flexibility in their new lives in Canada. We need to advocate efforts and policies to bridge the digital gap between Canadian immigrant population and other population groups.

Page 18: How to Empower Newcomers in the Age of Knowledge?

Create virtual organizations to provide online settlement services

This might include services such as personal and professional counseling coaching, networks for newcomers to share their knowledge and stories, online language training. The availability of virtual settlement services will strengthen their confidence and moral. They will feel connected and supported. Unlike traditional settlement (face-to-face), newcomers can access these services at any time.

Page 19: How to Empower Newcomers in the Age of Knowledge?

Initiate public awareness campaigns to promote the contributions and assets of newcomers in our increasingly globalized economy and business environment. The integration of Newcomers should be seen as a priority for All CANADIANS

Promote newcomer assets to the Public

Page 20: How to Empower Newcomers in the Age of Knowledge?

Bring language training to a new level

Advocate the use of new sound technologies in language training to help newcomers reduce their accent. This will enhance the employability chances of newcomers. Foster their confidence and communicative power (ability to exchange knowledge)

Page 21: How to Empower Newcomers in the Age of Knowledge?

Help Canadian Employers recognize the assets of newcomers

Work with Canadian employers to help them recognize the assets of newcomers. How it could be used to facilitate business expansion in the age of globalization. Business expansion facilitated by newcomers benefit Canadian communities and Canada at large. Explain to employers that the traditional requirement of Canadian experience is irrelevant in the new economy. New economy is about creativity and innovation. Standard skills and experiences are less important.

Page 22: How to Empower Newcomers in the Age of Knowledge?

Develop the capacities of settlement workers

Build the capacities of settlement workers to facilitate the challenges facing newcomers in the age of globalization. They need to enhance their knowledge of global cultures and languages, coaching and counseling. Develop their skills in online facilitation and moderation.

Page 23: How to Empower Newcomers in the Age of Knowledge?

Bring settlement and immigration policies to a new level

Work with provincial and federal government to bring settlement and immigration policies to help newcomers play their global role in the new age. The cost of not using the knowledge assets of newcomers is huge. Frustration among newcomers implies weaker communities and higher crime rates. We need to facilitate social trust a among various groups in our communities.

Page 24: How to Empower Newcomers in the Age of Knowledge?

All in all, we need to work together to discover the buried treasures in the minds of newcomers for the benefit of newcomers, Canadian communities, Canadian economy and Humanity at large.

Conclusion

Exit