newcomers slides 2014

AMC’s Showcase Wing…Enabling Rapid Global Mobility

Col Kyle J. KremerCommander, 375 AMW


Keeping Connected is Easy!

AtHoc



• First ever Military Communities Application

• Available free on iTunes & Android Market

• One touch quick call to critical services

• Base Events at your fingertips!

My Military Communities Application



Scott AFB Course II, Local Conditions


Seat Belt Use

Required by all occupants

• AFI 91-207

• Illinois Vehicle Code


Limit .08 BAC

Alternatives:

• Proper Planning

• Designated Driver

• AFADD

Armed Forces Against Drunk Driving

(618) 256-HOME

Illinois DUI Law


Illinois Law• Must be in a child restraint system

<8 years Child Restraint or Booster

Select seat based on Manufacturers Instructions

• For Youth 9-15 yrs adult safety belts are permissible

Missouri Law• All less than 40 lbs must be in a child

restraint

• 4-7 yrs, 40-80 lbs, <4’9” must be in child restraint / booster

• >80 lbs and taller than 4’9” may wear adult safety belts

Child Safety Seats

Enabling Rapid Global Mobility


Required Protective Equipment / Training • Helmet (DOT/Snell approved)

• Eye / Face Protection

• Long pants

• Long sleeve jacket/shirt

• Over the ankle footwear

• Full fingered gloves or mittens

• AF Only Day - Brightly colored outer upper garment

Night - Reflective outer upper garment

• Training - Initial, Sport Bike and Intermediate Sport Bike after initial, Intermediate within one year after initial

• Refresher Training required every 5 years

Motorcycle Safety


Must be on from sunset to sunrise

When rain, snow, fog or other atmospheric conditions require the use of windshield wipers

Bicycles – low light / darkness

Motorcycle always

Headlight Use


Use crosswalks provided Look both ways No cell phones while crossing Be vigilant Make eye contact

• Ensure the driver is able to stop

Light colored clothing and/or reflective material when walkingat night

Pedestrians DO NOT have the right to step into moving traffic (Illinois Law)

Crosswalk Safety


Pedestrians

• Press the button to activate flashing lights

• Day or Night

Drivers

• Look for pedestrians evenwhen the light isn’t flashing

Crosswalk Safety


Do not stop on RR tracks while waiting in traffic

Railroad Safety


Keep sidewalks free debris/snow

Never leave a vehicle running unattended

Never leave a child unattended in a vehicle

Helmets required:

• Bicycling

• Rollerblading

• Skateboarding

General Safety


General Safety

On-Base running tracks

Remove head set when crossing streets

Reflective material in low light / dark conditions


Local Area Safety

Air Mobility Drive / Seibert Road

Rules of Engagement

• After exiting the base, vehicles turning right on to Air Mobility drive have a green arrow, but must keep right until safe to merge with oncoming traffic.


Bridges/Overpasses

• First to freeze

• Ice build-up

• Construction areas

Local Area Safety


Local Area Safety


Safety Office• Facebook – Scott AFB Safety• Location – 375 AMW HQ Building, P-3 (Basement)• Phone number- 256-6311

Conclusion


375 AMW / IGComplaints Resolution

Maj Kathryn Shaw / MSgt Jennifer Lyon


Overview

IG Programs IGQ Primary Charge IGQ Issues Non-IGQ Issues Complaint Process Contact Details


IG Programs

Complaints Resolution Fraud, Waste, and Abuse Wing Inspections

• Separate from Complaints and FWA• 375 AMW / IGI


375 AMW / IGQ

Primary Charge• Assist personnel assigned to or associated with Scott

AFB• Interact with other agencies to assist with complaint

resolution • Eyes and ears of the 375 AMW/CC• Inform wing and group leadership of potential trends• Educate and train commanders and base populace on IG

programs• Assist commanders in preventing, detecting, and

correcting fraud, waste, abuse, and gross mismanagement


IGQ Issues

Restriction• “You can’t go to the IG”, “Everything must stay in the

chain of command” Reprisal

• Threats of unfavorable personnel action for alleging a wrongdoing

Fraud, Waste, and Abuse (FWA)• Intentional deception to deprive AF or gain benefit not

entitled• Needless expenditure of Air Force funds• Intentional wrongful or improper use of Air Force

resources


Non-IGQ Issues

Abuse of Authority• Arbitrary and capricious exercise of power

Everything Else• Correction of Military Records, Appeal EPR/OPR• LOC, LOR, Article 15, UCMJ Punishment, Administrative

Separations• Unprofessional Relationships• Medical & TRICARE Complaints• “I Don’t Like…” or “My Supervisor is a Jerk…”


How to file a complaint

Complaint Process• AF Form 102

File within a year of alleged wrongdoing IG complaints not reported in a timely manner may

seriously impede the gathering of evidence and testimony

• Can be done Anonymously• Complaint can enter the system at any level or via

congressional channels• Lowest Level Preferred - NOT MANDATORY• Disposition:

Refer, Assist, Transfer, Dismiss


Contact Details

Complaints Resolution / Fraud, Waste & Abuse• Maj Kathryn Shaw• MSgt Jennifer Lyon

Bldg: 1635 Comm: 256-4744 Email:

[email protected]

Other IG Offices• HQ AMC/IGQ 229-0446• SDDC/IG 220-5707• USTRANSCOM/IG 229-1781• 932 AW/IG 229-7044• 126 ARW/IG 222-5770

Shoppette

Chapel 1

IG

mailto:[email protected]


Questions


Sexual Assault Prevention and Response (SAPR) Program

HELPLINE: 256-SARC (7272)

SARC Ms. Pamela Dorsey 256-4196


Sexual Assault Prevention and Response (SAPR) Program

Deputy SARC 1st Lt Danielle Duso

256-2469

Full Time SAPR VAAntonio Barrera

256-4810


SCOTT SEXUAL ASSAULT REPORTS2012-2013

n = 34

Q1 Q2 Q3 Q40

1

2

3

4

5

6

7

4

6

3

4

3

4

6

4

0

5

201220132014


Sexual Assault Reporting Options

Restricted• Confidential!• No investigation started• No notification to Chain of

Command• Available to: Active Duty;

Guard/Reserve in appropriate status; Dependents over 18 y.o.

Unrestricted• Investigation started• Chain of Command notified• Potential for Expedited Transfer

(PCS/PCA)• Available to: Active Duty;

Guard/Reserve in appropriate status; Dependents over 18 y.o.; DoD Civilians; Contractors

Restricted & Unrestricted• Victim Advocate assigned

• Access to medical treatment• Legal aid from Special Victims’ Counsel


Mandatory Reporting

• Certain individuals are REQUIRED to report a sexual assault to OSI• Commanders• First Sergeants• Chiefs• Supervisors• Law Enforcement

• Supervisors are only required to report if the sexual assault victim is someone within their Chain of Command• Ex. A CE member tells his supervisor he has been sexually

assaulted – Supervisor MUST report• Ex. An FSS member tells a CE supervisor that she has been

sexually assaulted – Supervisor is not in Chain of Command & has no requirement to report


LOCATION

375 AMW HeadquartersBldg P-3 Basement – Suite 15


Team Scott Victim Advocates

Allen-Allen, Estefpany MSgt 15 OWS/WXC

Appleby, Jacob SSgt 375 AES/AECT

Best, Jennifer MSgt 618 AOC/XOOK

Bowman, Maria SSgt 375 PA

Bryan, Debra 1Lt 15 OWS/WXA

Givens, Kira TSgt 437 SCOS/GWSB

Glaspell, Jennifer MSgt 375 MXS/MQTP

Hampton, Rae Ann SSgt 437 SCOS/CCX

Jackson, Joseph TSgt 561 NOS/ OL-B

Jennings, Aaron SSgt 375 OSS/OSO

Kemper, Chevon MSgt 375 MDG/MDSS

King, Pamela MSgt 635 SCOW/XPC

Kukan, John TSgt AMC/BA

Larson, Thomas MSgt AMC/A3

Lynn, Timothy MSgt 618 TACC/XOCG

Marbert, Monica TSgt AMC/A4

McBride, James TSgt AFSPC/CYSS

McCook, Shaliea SSgt 436 SCOS/GWP

McQueen, Denise MSgt AFSPC/XPK

Medeiros, Melissa TSgt 54 AS

Rascon, Erica SSgt 435 SCOS/GWMH

Sanchez, Roberto SrA 437 SCOS/GWSB

Sarten, Sarah SSgt 375 LRS

Toft, Jennifer MSgt 375 CES/CEOER

Vaughn, Kyle SSgt 375 LRS

Orange = deployed


Team Scott SAPR Unit Reps

Baskin, Catrina MSgt 375 FSS/FSOXI

Coleman, Lisa Lt Col TACC/XOW

Danner, Melissa TSgt 375 OSS

Dengler, Steven MSgt BA/BA

Hampl, Sharis SSgt 375 DS/SGD

Hess, Christopher SSgt 375 CES/CED

Hoylman, Kristen 2Lt 375 CONS/LGCB

King, Mycal SSgt 375 MDSS/SGSQ

Krugle, Steven TSgt 375 LRS/LGRDAS

Luzum, Latash MSgt AMC A1/A1I

Miller, Seth TSgt 375 CES/CEX

Moser, Randall TSgt A4/A4MYD

Nesbitt, Wesley SSgt CES/CENMP

Nielsen, Brittany SrA CS/SCOK

Pepley, Donovan SSgt 375 CONS

Perez, Nashae GS11 US TRANSCOMRamirez Dominguez, Carlos SrA CS/SCOIN

Rosales, Louie PO2 USTRANSCOM

Sarver, Angela MSgt AMC A6OI

Williams, Corinne TSgt375 CSPTS/SCOM

Williams, Mariah SrA 375 AMW/PA


QUESTIONS


EQUAL OPPORTUNITY

NEWCOMERS ORIENTATION375 AMW Scott AFB


DOD Policy

Promote an environment free from personal, social, or institutional barriers that prevent Service members from rising to the highest level of responsibility possible. Service members shall be evaluated only on individual merit, fitness, and capability.


Air Force PolicyIt is against Air Force policy for any Airman, military or civilian, to unlawfully discriminate against, harass, intimidate or threaten another Airman/employee on the basis of:• Race• Color• Religion• National origin• Sex (Sexual Harassment) Civilian’s can also file under: • Age• Disability• Genetic information (GINA)• Reprisal


• EO and fair treatment are absolutely key to our mission success and mandated by Federal, DoD and Air Force policy

• Echoes the Air Force Policy of “Zero Tolerance”

• The Scott Air Force Base community will ensure equal opportunity for all employees and applicants for employment

• Everyone has a right to seek/ask for assistance

• We are held responsible to protect AF most important resource - our people •important resource – our people

Local Policy


Military Complaints

Informal: Complainant chooses avenue for resolution

• Resolve the complaint on his/her own (except for Sexual Harassment complaints)

• Chain of Command• Request intervention from a co-

worker (except for Sexual Harassment complaints)

• Use the Alternate Dispute Resolution (ADR) (except for Sexual Harassment complaints)

Formal: EO Office conducts clarification• Interview witnesses/alleged offender• Limited confidentiality• Preponderance of evidence • Legal sufficiency review


Civilian Complaints

Pre-Complaint: EO conducts limited fact finding inquiry

• Attempts to resolve complaint based within 30 days

• ADRFormal: Investigated by Investigative Resolution Division (IRD)

• The AF Civilian Appellate Review Office (AFCARO) determines if discrimination occurred.


Timeline Requirements

Military Informal – No timeline

Military Formal – Must contact EO within 60 days

Civilians - In order for the complaint to be processed at the formal stage, the initial contact must be within 45 calendar days


Hate Groups

Source: www.splcenter.org

Black Separatist

Christian Identity

General Hate Group

Ku Klux Klan

Neo Confederate

Neo Nazi

Racist Skinhead

White Nationalist


Personal Responsibility• Set positive example on/off

duty

• Confront inappropriate behavior

• Clarify perception vs. fact

• Use chain of command

• Notify within specified timelines


Equal Opportunity Program Staff:

Fred Hatley- Director

TSgt Evan Manis, NCOIC

Wing Headquarters, Bldg P-3

256-6581


Operations Security


Operations Security

A process to deny adversaries access to critical unclassified information


Open Source Intelligence (OSINT)

“Using this public source openly and without resorting to illegal means, it is possible to gather at least 80% of information about the enemy. The percentage varies depending on the government's policy on freedom of the press and publication. It is possible to gather information through newspapers, magazines, books, periodicals, official publications, and enemy broadcasts. Attention should also be given to the opinion, comments, and jokes of common people.”

Al Qaeda Training ManualManchester, England


Human Intelligence (HUMINT)

“The social engineer, or attacker skilled in the art of deception as one of the weapons in his or her toolkit, preys on the best qualities of human nature: our natural tendencies to be helpful, polite, supportive, a team player, and the desire to get the job done.”

The Art of Intrusion: The Real Stories Behind the Exploits of Hackers, Intruders, and Deceivers

Kevin D. Mitnick and William L. Simon


Human Intelligence (HUMINT)

“Elicitation works so well for several reasons:• Most people have the desire to be polite, especially to

strangers.• Professionals want to appear well informed and

intelligent.• If you are praised, you will often talk more and divulge

more.• Most people would not lie for the sake of lying.• Most people respond kindly to people who appear

concerned about them.”

Social Engineering: The Art of Human HackingChristopher Hadnagy


Article From2600: The Hacker Quarterly

“Corporate Reconnaissance for the Anti-Social”by Azazel, Winter 2010-2011 issue• Goal: Gather as much contact information and personal

data about as many employees as possible (create a dossier)

• Go to the company’s website• Find the local phone number (usually end in 00 or 000)• On website, look for personnel with direct numbers or

extensions• Do a Google search for names; look in Facebook,

MySpace, etc.• There is usually a formula for a company’s e-mail

addresses


Targeted Attacks

Phishing = indiscriminate / Spear phishing = targeted Social networking = 22% of U.S. online time Malicious code on SNSs 10X more effective than e-mail Open and click-through success rates:

• Phishing: open: 3% click: 5%• Spear phishing: open: 70% click: 50%

Spear phishing attacks tripled in last 12 months Targeted: knowledge about you, friends, co-workers

The Top 3 Ways to Hack Your NetworkWebinar by Redmond Magazine and Faronics Corp

24 Apr 12


Social Engineering in Attacks

“Attackers are migrating away from exploiting vulnerabilities and focusing more on exploiting the human element by convincing users to download and execute malicious content. This is a testament to the fact that attackers always take the easiest route. It is easier for attackers to use social engineering to trick their victims than it is for those attackers to find ways to bypass the current mitigating technologies.”

2012 iDefense Cyber Threats and Trends

Verisign iDefense Security Intelligence Services


Acknowledged BreachesInitiated Via Spear Phishing

International Monetary Fund

The White House Oak Ridge National

Laboratory (DOE) Canadian Dept of

Finance French Ministry of

Finance SC Dept of Revenue West Point Cadets

Coca Cola Epsilon New York Times RSA


Dumpster Diving (TRASHINT)

“Through a series of private investigation firms, law firms and consultants, Nestle’s agents dove into garbage Dumpsters outside Mars’ New Jersey offices to retrieve bags of trash. The operation was so sophisticated that the operatives replaced each bag they took with “fake” trash, so maintenance men would not notice the bags of trash they just tossed out were missing.”

Corporate espionage creates ‘peek’ earningsNew York Post, 4 Apr 10


The Accidental Insider

Study from 2000-2009 20 percent of all data breaches caused accidentally by

insiders• Incorrectly disposed of documents, computers, media• E-mail communication exposed to unintended third party• Lost, stolen computers, data drives, and other media• Clicking on malicious links and visiting malicious

websites Via fraud, scam or social engineering Data typically available to the general public via search

engines, etc.

Protecting Your Organization from Insider Threat

Whitepaper by Perimeter E-Security


OPSECDaily Countermeasures

Mute

Don’t discuss criticalinformation on open phonelines

Don’t discuss critical information in uncontrolledareas



Encrypt

Encrypt all e-mail messages containing critical and sensitive information



Safeguard

Use appropriate cover sheet Secure documents containing critical

information Don’t leave your CAC unattended Don’t disclose mission-related information

on social networking sites, blogs, etc. Verify/validate identities and claims



Shred Shred all documents containing critical and sensitive

information, including printed e-mails when no longer needed.


Contact Information

375 AMW OPSEC Program Managers• Mr. Dom Scalzitti and Mr. Paul Kineke• 375 AMW/XPO, 256-3056• E-Mail: [email protected]• EIM: https://eim.amc.af.mil/org/375awxp/opsec


Questions?

Repel Our Adversaries

Every Day


375 AMW/JABASE LEGAL OFFICE

Located in building P3, 375th Air Mobility Wing Building on the top floor

Address: 101 Heritage Drive, Suite 210 Scott AFB, IL 62225

Phone: 256-2358


375 AMW/JA LEGAL OFFICE

Notary/POA/Claims Hours: M-TH 0900-1500

Legal Assistance Hours: Walk-ins: Tuesday 0900-1030 Appointment only (Wills Only): Wednesday 1300-1500

Thursday 0900-1100

• Assistance with domestic relations, dependent care issues,

landlord-tenant, consumer affairs and other issues. • Additionally, advice can be sought pertaining to Local & State

Laws, including weapons possession (IL has unique laws), and other significant local statutes.

http://www.bing.com/images/search?q=money+clip+art&id=A084B1441D12B3C36817207E4F62408078065B65&FORM=IQFRBA


https://aflegalassistance.law.af.mil/



By using our web page you can complete a will worksheet and a Power of Attorney before coming into the legal office.

For POAs, Just write down the ticket number and bring it into our office and we will print the documents and notarize the Power of Attorney for you!

For will worksheets, you can either print yourself or bring the ticket number in and we can print it for you, but this way you can come in for your appointment and go right into it without any wait.

One Stop Will Shop – Wills are drafted, reviewed and executed same day and Will ceremony execution times are on Wednesday at 1530 and on Thursday at 1130.



375 AMW/JABASE LEGAL OFFICE

You can accomplish a will worksheet online or you can fill one out at the legal office front desk.

We recommend that you accomplish your will within 30 days of arrival, regardless of your deployment status.

Keep in mind that it is your choice to get a will, Living Will and/or Health Directive.

Expect will appointments to take all morning or all afternoon, dependent on the will times.


AIR FORCE CLAIMS SERVICE CENTER (AFCSC)

Members who have a claim for loss or damage can file from their home computer by logging onto https://claims.jag.af.mil

All claims are processed by the AIR FORCE CLAIMS SERVICE CENTER in Dayton, Ohio. DSN 986-8044 or Toll Free 1-877-754-1212Email: [email protected]

For household goods, the DD Form 1840R (pink form) must be turned into your carrier via “certified receipt” mail within 70 days after looking over your HHG items.

Full replacement value: YOU MUST file a claim with your carrier prior

to filing with the Claims Service Center. If you need to file with the Claims Service Center, you have up to two years from the date of your move to file the claim. DPS moves use the “white form” in place of the “pink form”


OGE 450’s The OGE 450 is a government-wide financial disclosure form for

employees in certain job positions (“covered positions”).

Who must file an OGE 450? If you touch money or make decisions concerning where money goes, you may be in a “covered position” and need to file the OGE 450.

CIVPERS GS-15 or below and MILPERS below 0-7 must file if the employee is involved in:

• Contracting or procurement• Administering/monitoring grants, subsidies, licenses, or other

federally conferred financial/operational benefits• Regulating/auditing any non-Federal entity• Other activities in which the final decision or action will have a direct

and substantial economic effect on the interests of any non-Federal entity



AREA DEFENSE COUNSEL

NOT YOUR COMMANDER!NOT THE LEGAL OFFICE!

NOT ANYONE ON THIS BASE!

Capt Crystal L. Wong SSgt Danielle R. Area Defense Counsel Espinosa-Chesko

Defense Paralegal

Independence and Confidentiality to ensure you are provided the best defense possible.

Area Defense Counsel Phone: (618) 256-3246 200 Heritage Drive DSN: 576-3246 Scott AFB, IL 62225 Fax: (618) 256-8294


What SVCs do for Sexual Assault Victims? Represent you and you alone Provides confidential legal advice Protects your rights & privacy interests Advises you on the military justice process Attends interviews with you Attends hearings & courts-martial with you

How can you request an SVC? SARC Family Advocacy (FAP) Legal Office SVC

SPECIAL VICTIMS’COUNSEL

Capt Amanda Snipes (618) 256-4891 DSN 576-4891


Questions?



Team Scott School Liaison Officer Program

Dr Cindy Doil, Scott AFB School Liaison Officer


• Before - Info about schools in local area• During - How to be an effective advocate

for your child; encouraging involvement• After - Assistance in obtaining info about

schools at the next duty location Some Items of Interest

• Clarify misinformation/preconceived ideas• Special needs – assist parents with preparing

for individualized education plan (IEP) mtgs• Relocation and deployment support• Regulations and legislation – for example:

kindergarten age requirements; non-resident tuition, etc.

BEFORE

DURING

AFTER

Goal: Support Families Throughout Assignment

School Liaison Officer Duties Enhancing All Aspects of Education


Team Scott Education Information

Scott AFB is surrounded by quality schools • Many school districts w/varying policies and procedures • 28 school districts we interact with most often

Families have a choice • Decide what type/which school best meets child's needs. • Larger schools typically have many academic as well as

extracurricular programs• Smaller schools typically have smaller class size

School liaison is here to help you• Info on school size, average class sizes, achievement test

scores, and other info you need• Office located in A&FRC center


Public School Alternatives

Home schooling:• Illinois home schooling laws are quite liberal • School liaison can help you connect w/other home

schooling families on and off base• Team up to share ideas, resources and even instruct

together! Private schools:

• School liaison has information about local private schools


Parent Advocates for Students& Schools (PASS) WORKSHOPS

• Portfolio SchoolKit Workshop

• Teaming with School Personnel SchoolKit Workshop

• Individualized Education Plan (IEP) Workshop

• Special Needs Law Workshop

• Autism IEP Workshop

• Roadmap to Your Youth’s Future - College and Career Education Workshop

• Starting Your Child in School Workshop


Opportunities for your Participation

You are your child's most effective advocate • School activities, parent workshops, parent-teacher

organizations and other opportunities are there for you Be a School Volunteer:

• Whether or not you have school-aged children, ALL are encouraged to help the local schools

• Schools are looking for mentors, tutors, coaches, folks to help teachers instruct on just about anything!

• If you are interested in being a volunteer for local schools, please contact the school liaison officer


School Legislation

Illinois School code legislation can help!• Showing proof student will live in a school district within

60 days allows student to register in that school district Provide a copy of housing lease/contract in the school district Transportation is an individual responsibility Once registered, student may continue to attend that school for

remainder of school year, no matter where residing

• If military members is required to move from off base on to Scott AFB, student may continue to attend school off base for the duration of sponsor’s assignment

Illinois is a signatory state to the Interstate Compact on Educational Opportunities for Military Children


We deservethe best!

CONTACT INFORMATION

256-

Dr. Cynthia DoilAirman & Family Readiness Center, Bldg [email protected]

http://images.google.com/imgres?imgurl=http://upload.wikimedia.org/wikipedia/commons/thumb/6/61/I-95.svg/600px-I-95.svg.png&imgrefurl=http://commons.wikimedia.org/wiki/File:I-95.svg&usg=__F59qYEXwZJQDiBFSTg2EptkHTvs=&h=600&w=600&sz=53&hl=en&start=3&tbnid=3UlacAJXI_6nkM:&tbnh=135&tbnw=135&prev=/images?q=i-95+sign&gbv=2&hl=en

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Airman & Family Readiness Center

375 FSS/FSFR

(618)256-8668 or [email protected]


Services For Your Arrival

Child Care for PCS • (AF sponsored by AFAS; all other branches

sponsored by Friends of Military Families)

Team Scott Spouse Link

Personal Financial Counseling

Spouse Employment


EMPLOYMENT ASSISTANCE/VOLUNTEER SERVICES

Job search and resume assistance; educational workshops

Spouse Employment Orientation Employment/Transition Info/Job Listings• www.scottafrc.com

For all members of DOD (mil & civ) Volunteer opportunities


DISCOVERY CENTER and LOAN LOCKER

Discovery Center• Four computers with Internet access• One .mil (LAN access) computer• Employment, special needs, and relocation

resources• Copier, scanner and fax machine available

Loan Locker• Kitchen items, twin futon mats, folding

tables/chairs, limited baby items


EXCEPTIONAL FAMILY MEMBER PROGRAM - FAMILY SUPPORT (EFMP-FS)

Consultation Regarding Resources On/Off Base Respite/Specialized Childcare Assistance Educational Inquiries (In partnership with SLO) Employment Assistance Deployment Support Support Groups Lending Library Workshops and Events

[email protected]

http://www.facebook.com/album.php?profile=1&id=161242797249671

AMC’s Showcase Wing…Enabling Rapid Global MobilityBuilding Ready, Healthy, Community

A&FRC Core Services

Relocation Assistance Employment

Assistance/Volunteer Services

Personal and Work Life Casualty/Survivor

Benefits Air Force Families

Forever

Transition Assistance AFW2 Personal Financial

Readiness Air Force Aid Society Personal Readiness and

Heart Apart events Exceptional Family

Member Program - FS


Airman & Family Readiness Center

Please visit: www.scottafrc.com

Open Mon – Fri, 0700-1600

Phone: (618) 256-8668

Email: [email protected]

Scott AFB: Airman and Family Readiness Center


SAFB Education Center Newcomers Info

Active students update AFVEC with current info • Current Ed goals (CCAF/BA/MA) see AFVEC resources

tutorials at https://www.myaf.mil Contact re: Force Management impact on ed benefits New students must receive mandatory initial

counseling 1-2 months prior to 1st time use MilTA Ed Center EIM: Ed Handout, events/briefings, Ed

Bulletins, factsheets, PME and much more… https://eim.amc.af.mil/org/375mss/FSD/FSDE/default.aspx New officer accessions – Direct appointment, ROTC

grads contact education counselor within 14-days 1st permanent station


Scott AFB Education Center as of Aug 2014

375 FSS/FSDE

404 W. Martin St.SAFB 62225

Customer Service Walk-in/Phone 0900-1530 Mon-Fri

Gen Office - 256-3327/3328 Email- [email protected]

https://eim.amc.af.mil/org/375mss/FSD/FSDE/default.aspx


375 Comptroller Squadron215 Heritage Dr. Bldg. P-10

TO FILE YOUR PCS TRAVEL VOUCHER:

Must Attend an In-Processing BriefingHeld every Mon, Wed, & Fri @ 1015 (Bldg. P-10)

*No Appt Needed*

Please bring all PCS Documents

Questions/Concerns? Call (618) 256-1851


375 CES/CEX Readiness and Emergency Management Flight

Base Emergency Preparedness Orientation


Overview

Disaster Supply Kit

Family Plan

Notification

Natural Disasters

Major Accidents


Disaster Supply Kit

Three Day supply of: Water Non-Perishable Food Change of clothes/shoes Blankets Flashlight w/batteries First Aid Kit Toiletries Also consider specialty

items such infant formula, medications, and cash or traveler’s checks.



Disaster Supply Kit

Don’t forget your pets! Food Water Collar with ID tags Harness and/or Leash Crate/Pet carrier Favorite toy

Keep documents such as pet registration, adoption papers, and medical records in a water proof bag

Having a picture of your pet on you will help in case you get separated


Family Plan

Talk to your families about what to do in the event of an emergency

Designate locations to meet One near your home One outside the

neighborhood Designate an Emergency

Contact Should be someone that

is not likely to be affected by the same emergency


Notification

Methods of Signaling Giant Voice Sirens Email Alerts At HOC Base info hotline

618-256-7232 (SAFB)


Natural Disasters

Severe Thunderstorms

Tornadoes Floods Earthquakes Winter Storms



Lightening Strong Winds Hail Tornados Flash Flooding Severe Thunderstorm WATCH

A thunderstorm is likely to occur Severe Thunderstorm WARNING

Severe weather has been reported by spotters or indicated by radar. Indicates imminent danger to life and property to those in the path of the storm.



Unplug any electronic equipment before the storm arrives

Stay indoors Avoid contact with plumbing. Plumbing and bathroom

fixtures can conduct electricity If you feel your hair stand on end, squat low to the

ground on the balls of your feet. Make yourself the smallest target possible while minimizing your contact to the ground.

If driving, seek shelter immediately, if none is available pull over until the storm passes.


Tornadoes

A violent, rotating column of air extending from a thunderstorm to the ground

On average Illinois experiences about 46 tornadoes a year

Typically happen between the months of April and June, but can occur any time during the year

Indicators: Dark, greenish sky Large hail Wind becomes calm aka “the calm before

the storm” Loud roar, similar to a train Funnel Cloud


Tornadoes

Tornado WATCH: Tornado Conditions are Favorable

Tornado WARNING: Tornado has been sighted

If in a sturdy building, stay indoors and move to the lowest level possible

If in a trailer or mobile home, get out! If in your vehicle

If getting hit by debris stay in your vehicle with your head below the windows and covered with your hands, blanket, coat, or other cushion

If you can safely get lower than the level of the roadway exit your vehicle and do so.

Avoid overpasses and bridges Don’t try to outrun the tornado!


Floods

Overflow of water from rain and/or melting snow Most common natural disaster in the US Flood Watch

Flooding is possible Flash Flood Watch

Flash flooding is possible. Be prepared to move to higher ground.

Flood Warning A flood is occurring or will occur soon.

Flash Flood Warning A flash flood is occurring seek higher ground ON FOOT

immediately. Homeowner’s insurance DOES NOT COVER flood

damage Floodsmart.gov offers Flood Maps that will determine

what kind of flood insurance you will need.


Floods

Evacuation Turn off utilities and disconnect electrical appliances

(unless you are wet or standing in water) Bring in outside furniture Move essential items to an upper floor

Avoid driving through flood waters 6 inches of water will reach the bottom of most passenger

cars 12 inches will float many vehicles 2 ft will carry away most vehicles away including SUVs

and pick-ups Don’t drive around barricades, stick to designated

evacuation routes Walking through flood waters

6 inches of rushing water is enough to knock you down If you HAVE to walk, use a stick to check the firmness of

the ground in front of you.


Earthquakes

A sudden movement of the earth’s crust followed by a series of vibrations

Illinois is between two major seismic zones During a 50 year time span, there is a 25% to 40%

chance of a magnitude 6.0 or greater Most occur without us noticing There is no way to predict an earthquake If indoors, drop to the ground, take cover, and hold on

until the shaking stops Most injuries occur when people try to run outside of

buildings If outdoors, stay there move away from buildings,

streetlights, and utility wires. If driving, stop as quickly as safety permits and stay in

your vehicle. DO NOT stop underneath an overpass.


Winter Storms

Cold Ice Snow Strong Winds Winter Weather Advisory

Weather conditions are expected to be hazardous.

Winter Storm Watch A winter storm is possible in your area

Winter Storm Warning A winter storm is occurring or will soon occur in

your area Blizzard Warning

Winds of 35 mph or greater and considerable amounts of snow are expected to prevail for 3 hrs or longer


Winter Storms

Winter Driving Windshield scraper Full tank of gas Ensure tires have sufficient tread Keep a blanket or coat, salt or cat litter, and a

shovel in your car If you get stuck don’t spin your tires If you start sliding don’t slam on your brakes

Dress for the season Do not go out unless necessary


Major Accidents

Any accident involving DOD materials or activities that warrant a response from the Disaster Response Force

Types Aircraft , Truck, or Train accident Hazardous Materials Release Nuclear, Chemical, and Conventional Weapons

Follow the instructions of the emergency responders Evacuation

Used if there is enough time Follow the designated routes Stay uphill, upstream, upwind Move to designated assembly



Major Accidents

Shelter In Place Used when evacuation is more dangerous than if you

were just to stay in place Used for 1 to 2 hours of protection Move to designated SIP room If possible turn off HVAC systems SIP Kit

A roll of plastic sheeting, precut to fit any doors, windows, and vents in the room.

A roll of duct tape. Bath towels A battery-operated radio, with extra batteries,

tuned to the local Emergency Alert Station (EAS). Water

Duct tape plastic over doors, windows and vents Wet towels and place them in the door thresholds Listen to the radio for updates


Major Accidents


Quick References

- http://www.ready.gov

- http://www.co.st-clair.il.us/departments/EMA/Pages/default.aspx

- http://www.redcross.org (click preparedness fast facts)

- http://emergency.cdc.gov/preparedness/shelter/


Summary

Disaster Preparedness Kit

Family Plan

Notification

Natural Disasters

Major Accidents


Questions?

Emergency Management

Flight256-4831/4832



WWW.SCOTT.AF.MIL Main SAFB Website

www.375fss.com Force Support Squadron Website

https://www.facebook.com/pages/375th-Force-Support-Squadron/108791472485906 FSS Facebook

http://www.scott.af.mil/

http://www.375fss.com/

https://www.facebook.com/pages/375th-Force-Support-Squadron/108791472485906




Alcohol Drug Abuse Prevention and Treatment (ADAPT) Clinic

Capt Cara GrausamMSgt Michelle WilsonSSgt Miranda Guittar

SSgt Gretchen Konczak


AIR FORCE POLICY

Alcohol misuse negatively affects public behavior, duty performance, and/or physical

and mental health.

AF does not tolerate illegal or improper use of drugs.


Identification Methods

Self-Identification Command Directed Medical Arrest/Investigation Urinalysis (Drug Testing)


Commander Referrals: AFI 44-121

Commander’s Responsibilities

- Refer all service members for assessment when substance USE is suspected to be a contributing factor in any incident, e.g., DUI, public intoxication, drunk and disorderly, spouse/child abuse and maltreatment, under-aged drinking, positive drug test, or when notified by medical personnel under para 3.9.1. of this instruction (Commanders who fail to comply with this requirement place members at increased risk for developing severe substance abuse problems and jeopardize the mission.)


5 Things You Need to Know

Tolerance

Binge Drinking

Blackouts

Alcohol Poisoning

Party Hosting


QUESTIONS?

Please call 256-7080/7386Or visit

375 MDG, 2nd Floor of H-wing

AMC’s Showcase Wing…Enabling Rapid Global Mobility I n t e g r i t y - S e r v i c e - E x c e l l e n c e

• Mission is to identify medical/educational needs of family members in support of the AD sponsor’s reassignment• DoDI 1315.19 establishes criteria

• Need Assistance? • Care Coordination, EFMP/ECHO enrollment, Questions

• Other times to contact EFMP-M?• New condition with family member (FM), Change in condition

of FM, PCS pending, Briefings/Education

• Annual EFMP contact

• Ronald Chew, Special Needs Coordinator• 618-256-5102; [email protected]

EFMP-Medical


For questions regarding Medical Readiness

requirements,call 256-2829.

Deployment Medical Readiness


WELCOME TO THE 375th MEDICAL GROUP

Medical Right Start

“Your Medical Home”


Scott AFB Clinic (375 MDG) Primary Care Specialty Services

Civilian Network Referrals TRICARE

Patient Responsibilities

Overview


375 MDG is a TRICARE “Prime” facility• Access for Prime enrollees only (except lab, rad, pharm)

All AD/FM assigned to one of five Primary Care Clinics:• Belleville Family Medicine Clinic (adjacent to St. Elizabeth’s Hospital

– 8 miles off-base)• Scott Family Health Clinic• Pediatric Clinic (under 16 yrs)• Internal Medicine Clinic “by PCM referral”—complex med issues• Flight Medicine Clinic, includes Flyers, PRP, special occupations, &

family members 17 & over

Primary Care Manager = FIRST STOP for all healthcare needs (unless emergency!)

PCM = “Your Medical Home”

375th MDG – Primary Care Clinics AD and Family Members (FM)


ExpressMedical Care

HighlandPriority Care

Belleville FamilyMedicine Clinic

WalgreensTake Care Clinic

Anderson HospitalExpress Care

Bethalto ExpressCare

Fast TrackMedical

Concentra Urgent Care

Total AccessUrgent Care

Memorial Hospital

Saint Elizabeth’s Hospital

Touchette RegionalHospital

Saint JosephHospital

Gateway RegionalMedical Center


Use “Access To Care” business card w/ instructions Dual points of access:

• MiCare (RelayHealth) Secure Messaging (Turn in form) Allows for proactive electronic communication between YOU &

YOUR Healthcare Team, available 24-7 (www.relayhealth.com) Preferred method for NON-URGENT or ADMINISTRATIVE issues

Med Refills, Referral Questions, schedule physicals, appointments, Leave msg w/ PCM, retrieve test results (based on clinic), contact Referral Management Center

• Central Appt Desk: (618) 256-WELL (9355) [0630-1600] Preferred method for URGENT OR COMMAND DIRECTED issues

Also available for non-urgent issues After-hours on-call provider (medical and dental)

Out of Area: 1-866-683-2778 (same as 256-WELL line)

How To Access Care


AD Acute/Urgent Care Condition of sudden on-set that may require grounding (DNIF/DNIC)

Chronic conditions or multiple medical problems must schedule routine appointment

Scott & Belleville Family Health Clinics and IMC: Call 256-WELL to book

appt

Flight Medicine Clinic: M-F appts available

Call 256-WELL to book appt SIGN-IN 0730-0830 Patients seen in order of arrival

(exception: active flight status will have priority)

Return to Flight Status (RTFS) and Ground Testing will be seen during these hours

PRP seen here!


URGENT CARE After-Hours/Weekends/Holidays

“Urgent” defined – sudden onset, but not life-threatening, needs professional attention within 24 hrs

Call: (618) 256-WELL (9355) • Press the option to speak with the on-call provider• Answering service will have a provider call you with

instructions or referral to civilian provider If out-of-area, 1st call your PCM via (866) 683-2778 line

to get authorization for urgent svc. 2nd contact nearest base or call 1-877-TRICARE to locate provider

PRP and flyers must notify PCM next duty day “Routine” care out-of-area will not be authorized

• Must be done during regular clinic hours or before departing area (i.e. med refill, on-going condition)


Emergency CareNo ER at Scott AFB

If threat to life/limb/eyesight, go to nearest hospital w/ Emergency Room or call 911• i.e. - chest pain, severe bleeding, miscarriage, difficulty

breathing, poisons, etc• No pre-authorization necessary for emergency care

(please take a handout)

Ambulance service embedded w/ fire station on base• Will transport you to nearest off-base ER

Call your PCM (256-WELL/1-866-683-2778) within 24hrs/1st duty day to coordinate follow-up care• Con leave, profile restrictions, quarters, PRP/flyer, etc


Laboratory Radiology/Diagnostic Imaging:

-- MRI, CT scans-- Mammograms-- Ultrasounds

MTF Diagnostic Services


Pharmacy ServicesMust show ID card to pick-up meds

Must have copy of ID card for spouse to pick up meds

MAIN PHARMACY/Main Clinic

Fills new Rx orders Hours of Operation: Monday-

Friday 0800-1700 Must activate prescription using

Q-matic Machine Medications prescribed at

another MDG with remaining refills, contact clinic pharmacy for approval/refill

SATELLITE/REFILL PHARMACYFills civilian hand-written

prescriptions and is the place to pick up refills

Location: Bldg 1948, across from James Gym and behind Scott Credit Union

Hours of Operation: M-F 0900-1700 Must receive Q-matic Machine

number for pick up or drop off Refills must be called in 3 duty

days prior to picking up Automated Refill Line: (618)-

256-7400 on the bottle or via (618) 256-WELL (9355)


Civilian Network Pharmacy Services

TRICARE Pharmacy Home Delivery AD = $0 ADFM = $0, $13, or $43 Shipping and handling no charge

Civilian Pharmacy: Can be used after-hours or during weekends/holidays (co-pays for non-AD)

Retail Network Pharmacy AD = $0 ADFM = $5, $17, or $44


PIMRPHA, Individual Medical Readiness

Annual requirement for AD members AF Non-Flight Med patients: notified by e-mail or UDM

• After completion of on-line form, member receives confirmation and instructions

Flight Medicine patients: make appointment with PCM Army patients: Please contact your PCM Navy patients: Please call Deployment Health Center

(DHC) to schedule your annual PHA Other service branches: Please call DHC If questions on PIMR items, please call DHC at (618) 256-

8970 AD Members can check their IMR status online

• https://imr.afms.mil/imr/appdir.aspx


Location: southwest from the clinic/across the street from BK

Services: • Active Duty annual exam • Acute dental care: call (618) 256-WELL between 0700-0730 for

same day appt or Emergency• Dentist on-call for emergencies for AD after duty hours

Do not go to ER/ED for dental emergencies

• Does not provide dental care for family members – consider TRICARE’s MetLife Plan www.mybenefits.metlife.com/tricare

Do NOT use MiCare (RelayHealth) for Dental requests

Dental Services

http://www.mybenefits.metlife.com/tricare


Mainly AD care but will screen/assist all beneficiaries Family Advocacy Programs Psychology (counseling, sleep classes, depression mgt groups) Substance Abuse Services Random Drug Testing (located down ramp Bldg 1529 near ASF) 24/7 help:

- Militaryonesource.com- Local IDS (618) 256-HELP

Behavioral health providers available in the PCM clinic – appointments are made through your PCM

Family Members: Behavioral Health Provider Locator and Appointment Assistance Service, TRICARE North Region, the toll-free number is 1-877-747-9579. Open Monday thru Friday, from 8 a.m. to 6 p.m. EST/7 a.m. to 5 p.m. CST, excluding holidays

Call 911 or go to nearest ER for acute/suicidal after duty hours

Mental Health Clinic


Health Net Network Partners (Obtain referral from PCM)

MTF Specialties: Allergy OB-GYN (delivery at St E’s) Dermatology Physical Therapy Internal Medicine Optometry Mental Health

Robustnetwork in

local area!!!


If you are referred to a specialist, upon completion of your appointment, go to the Referral Managment Center (RMC) to process your referral. Located in Main Clinic on the second floor with TOPA• Bring your planner/calendar to set appt• RMC will provide instructions and directions

If you cannot get to RMC, send message via MiCare (RelayHealth) or call (618) 256-WELL (select option for RMC) to process your referral

Can also answer questions and provide assistance for Prime patients (Prime enrollment is highly encouraged)

Referral Management Center


TRICARE Coverage (AD – required to enroll in Prime)

TRICARE Standard: is the Fee-For-Service Option (FFS)• Use non-network providers (authorized standard provider)• Fiscal year deductible based on sponsor’s rank ($50-$150)• 20% cost share of allowable charges

TRICARE Extra: is the Preferred Provider Option (PPO) • Using Network providers w/ deductible + 15% cost-share

TRICARE Prime: Assigned a PCM Team (continuity)

• No co-payments, no deductibles (ZERO! – when following guidelines)• No filing claims • No balance billing• Guaranteed access standards (acute, routine, specialty, well)• Comprehensive network of hospitals and specialist/surgeons • Option to use w/o authorization = Point of Service ($300 ded. + 50%)• Preventive medicine benefits


Clinical Preventive Services(What TRICARE Will Cover)

Prime Beneficiaries (except ADSM) may receive clinical preventive services from any Network Provider without a referral or preauthorization (to include Scott AFB Clinic!):

Eye exams (preventive) does not include contact exam, contacts, or eye glasses

Prime ADFM – Age 3 and up – 1 per year Annual Cancer Screenings (based on age & risk factors)

Routine Well Woman Exam (PAP smears) – age 18 or sexually activeMammograms – women age 39 or >Colonoscopy – age 50 w/ certain risks factors

School Physicals – ages 5-11 (sports physicals not included) Newborn hearing screenings

1-877-TRICARE (874-2273)Be aware that Scott MTF has Right-of-First –Refusal for any follow-up care


TRICARE Assistance

TRICARE North Reg. Contractor – Health Net Fed Services• Scott AFB is in the North Region

Phone 1-877-TRICARE Web: www.healthnetfederalservices.com TRICARE Service Center at Main Clinic (walk-in services)

Benefits information Enrollment of beneficiaries Benefit briefings Limited claims assistance

AF Beneficiary Counseling and Assistance Coordinator (BCAC) and Debt Collections Assistance Officer (DCAO)


BCAC/DCAO

Beneficiary Counseling & Assistance Coordinator• Explain benefits of TRICARE Medical and Dental

Prime vs. Standard vs. Extra; locating network providers

• Assist with selecting or changing PCM• Guidance regarding AD FM dental plan (enrollment)• How to file a medical or dental claim

Debt Collection Assistance Officer• Provides guidance regarding past due medical bills

(618) 256-7664, same hall as TRICARE, RMC, and Patient Admin


Patient/Family Responsibilities

Appt Cancellation Policy: Please keep your appointment or cancel ASAP if you are unable to make it (24 hours in advance)

Reporting Time is Show Time• FM declare Third Party Insurance coverage, if your family has any

Give us feedback:

- “SDA” survey (contractor call about 10% of our patients each week) and/or internal Customer Service Surveys available in each clinic

Must show ID card for 18 yrs age and older


Parents and/or Legal Guardians of Step/Foster Children

375 MDG is required to follow state law (410 ILCS 210/2) to ensure proper person consent for minor child's care

Must have a valid Power of Attorney authorizing providers to treat minor children – please have on your person and available at each visit

Emergency needs dictates treatment w/o POA

Call Legal Office for questions


Medical Records/Patient Administration

Medical records are property of the U.S. Govt; service members not allowed to hand carry, but may obtain copies thru Release of Information office (basement)

• If you’re referred, the RMC will fax pertinent clinical information to your off-base specialist

• Please give Radiology 48 hours notice, if possible, to make copies of any special X-rays that you need to take to an off-base provider

CHCS registration into local MTF clinic database prior to appointments being made (accomplished through Patient Admin located at 310 W Losey St, bldg 1530, room B230, second floor of the MTF.


SNIAC also known as Exceptional Family Member’s Program (EFMP)

Medical special needs (urology, neurology, psychiatry, developmental pediatrics, on-going illness, etc)

Educational special needs (dyslexia, adaptive equipment, learning disability, etc)

Everyone must complete a screening form (AF 4380)

Mrs. Latokey White, (618) 256-7014, Medical Mgmt Tm

Special Needs Identification and Assignment Coordination


Updating DEERS

Extremely important to keep address/phone numbers accurate and up-to-date including family members

Web: www.tricare.osd.mil/deers

MPS: Bldg P10, customer service (will need to update CAC for SAFB, before able to use web or 1-800 service)

1-800-538-9552, DMDC Support Office/DEERS

Especially when PCSing…update immediately!


Scott AFB Clinic (375 MDG) Primary Care Specialty Services

Civilian Network Referrals TRICARE

Patient Responsibilities

Summary


QUESTIONS?

Again - Welcome to Scott AFB