how to ditch meetings and play games instead

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HOW TO DITCH MEETINGS AND START PLAYING GAMES Neil Turner www.uxforthemasses.com @ neilturnerux @UCDUK #UCD14

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Games? Aren’t games strictly for outside office hours? Not when it comes to user-centred design. Games are not only great fun, they’re also a fantastic way to approach a problem from a different angle and to get important requirements and information from users, stakeholders and team members, without it even seeming like hard work. In this presentation I cover some simple design games that you’ll be able to apply straight away to your user-centred design projects. You’ll learn games for generating potential design ideas, for exploring ideas and for refining and evaluating designs with users.

TRANSCRIPT

  • 1. #UCD14 @UCDUKHOW TO DITCH MEETINGS AND START PLAYING GAMESNeil Turnerwww.uxforthemasses.com@neilturnerux

2. OVERVIEWAbout meWhat are design games?When can you play design games?The gamesOver to you#UCD14 3. About me#UCD14 4. #UCD14 5. Whats wrong with a goodold fashioned meeting?(Rhetorical question)#UCD14 6. #UCD14http://haobam.com/wp/wp-content/uploads/2011/03/1103_have-a-meeting.gif 7. How do you keep a roomof children entertained?#UCD14 8. http://ardgillancastle.ie/images/stories/childrensParties/children_party_games.jpgParty games!#UCD14 9. http://www.experiential-training.comLook how much fun games are#UCD14 10. http://cdn.firstcry.com/brainbees/images/products/zoom/812a.jpgLets have a quick game#UCD14 11. #UCD14HOW TO PLAY Take it in turns to draw Pick a card from the pack Quickly draw whats on the card No words, symbols or sounds like Other players must guess the answer 12. #UCD14 13. What are design games?#UCD14 14. http://static.guim.co.uk/sys-images/Guardian/Pix/pictures/2011/9/26/1317039473011/Ed-Balls-at-Labour-MPs-v--017.jpgIts only a game#UCD14 15. Design games have#UCD14 16. http://www.culturalcatholic.com/NunsHavingFunCalendar2011.jpgGamesshouldbe FUN!!!#UCD14 17. Discovery Concept Design Develop EvolveFrom Agile Experience Design: Lindsay Ratcliffe, Marc McNeillWhen can you play design games?#UCD14 18. The games#UCD14http://www.freewallpapersbase.com/sports/wallpapers1/sports-wallpaper200962819336390778010.jpg 19. #UCD14http://brenoandmel.files.wordpress.com/2011/08/tairua-pictionary.jpg?w=1200 20. GOALS Define system actors, touchpoints,artefacts & relationships Agree system scopeWHEN TO PLAY Discovery & ConceptPLAYERS Up to about 12 players#UCD14 21. HOW TO PLAY 15-20 mins to sketch system in pairsor small groups Sketch actors, touchpoints, artefacts& relationships Each pair/group presents theirsketched system Define and draw agreed system &scope#UCD14 22. BENNEFITS Highlights different users, artefacts,touchpoints and relationships withinthe system Helps establish scope of system Facilitates definition of system#UCD14 23. http://www.turingfilm.com/wp-content/uploads/2011/03/11-3-18-Poker-cards.jpgPriority Poker#UCD14 24. GOALS Prioritise a set of itemsWHEN TO PLAY Throughout a projectPLAYERS Up to about 8 players#UCD14 25. HOW TO PLAY Each player has a set of 5 prioritypoker cards (1 5) For each item to be prioritised Players place their priority cardface down on table All cards revealed together Players explain priority Collectively agree priority#UCD14 26. BENNEFITS Exposes different priorities Gives everyone input intoprioritisation process Keeps prioritisation simple#UCD14 27. http://magicalbirthdaydust.files.wordpress.com/2012/04/d.jpgPass the idea parcel#UCD14 28. GOALS Come up with great ideasWHEN TO PLAY ConceptPLAYERS Up to about 12 players#UCD14 29. #UCD14HOW TO PLAY Introduce topic / problem 5 10 mins for players to individuallywrite down ideas Players pass ideas to a different player 5 10 more mins for players toexpand ideas or add related ideas Repeat (if necessary) Stick up ideas and discuss as a group 30. BENNEFITS Generates lots of ideas Gives everyone input into ideationprocess Encourages evolution of ideas#UCD14 31. http://ipoem.files.wordpress.com/2013/03/snakesandladders.pngSnakes & Ladders#UCD14 32. GOALS Map out the customer journey Capture steps, ideas & problemsWHEN TO PLAY Discovery & DesignPLAYERS Up to 4 players#UCD14 33. HOW TO PLAY Define customer goal Using post-it notes (or similar)capture Steps customer takes Potential problems (snakes) Ideas for improving theirexperience (ladders)#UCD14 34. BENNEFITS Helps teams to consider end-to-endcustomer journey Identifies ideas and potentialproblems Encourages multi-channel, multi-deviceand multi-user thinking#UCD14 35. http://www.huffingtonpost.co.uk/2013/02/21/pope-contenders-top-trumps-pictures_n_2733338.htmlTop Trumps#UCD14 36. GOALS Evaluate & compare items(e.g. ideas, designs, personas)WHEN TO PLAY Throughout a projectPLAYERS Up to about 6 players#UCD14 37. HOW TO PLAY Define & agree top trump attributese.g. Design goals, UX principles For each item Name & sketch on top trump card Rate each attribute out of 100 Add any notes or comments Compare and contrast using TopTrump cards#UCD14 38. BENNEFITS Focuses evaluation of options Helps teams to compare alternativeoptions Generates useful design artefact#UCD14 39. FANTASY FEATURE LIST#UCD14https://www.youtube.com/watch?v=r1E3w8mV_K4 40. FANTASY FEATURE LISThttps://www.youtube.com/watch?v=r1E3w8mV_K4GOALS Prioritise featuresWHEN TO PLAY Throughout a projectPLAYERS Up to 3 players#UCD14 41. HOW TO PLAY Create feature cards Describe feature Indicate cost (based on estimate) Give players a limited budget toFANTASY FEATURE LISThttps://www.youtube.com/watch?v=r1E3w8mV_K4spend What is their fantasy feature list?#UCD14 42. BENNEFITS Forces evaluation of features Considers and communicatescomplexity (i.e. cost) of featuresFANTASY FEATURE LISThttps://www.youtube.com/watch?v=r1E3w8mV_K4 Exposes feature trade offs#UCD14 43. #UCD14http://skullsnaps.files.wordpress.com/2009/09/game-time.jpg 44. MORE GAMES www.gogamestorm.com www.innovationgames.com#UCD14 45. http://julettemillien.com/wp-content/uploads/2014/03/Imagination-and-logic-Einstein.jpgUse your imagination#UCD14 46. THANK YOU :-)www.uxforthemasses.comslideshare.net/neiljamesturner@neilturnerux#UCD14