how to create efficient and simple sales funnel crm?
TRANSCRIPT
HOW TO CREATE EFFICIENT AND SIMPLE SALES FUNNEL CRM?
Efficiency and simplicity are the two wings that have to be flapped together, such that, it takes
the business to a great height. The reason to incorporate creativity and be simple, at the same
time, is because it is very necessary to make a Sales Funnel CRM!
Sales Funnel is the pictorial representation of Leads, prospects, customers, service and deals in
the form of a funnel, which is used to get a streamline movement. In business the same kind of
movement is required to reach goals. Sales funnel provides the idea about number of leads that
occur, amount invested for marketing and customer generation in business, sales completed and
more. This acts as solution to certain problems in Sales department. Marketing is also seen in few
stages of sales funnel.
Sales Funnel CRM :
CRM features the sales funnel process to quickly solve customer related problems like lead lost,
decrease in customers, discontinuation of future service etc. Efficient sales funnel should be
created in a simple way to make business much stronger in sales and service. Sales funnel is
divide into several topics, they are :
1). Lead Stage
This region is very vast and an open gateway for customers to get into business. This is due to
lack of ability to understand customers. Many businesses make product first, and then look
forward to sell it to customers. But it is not profitable for long term. On the other hand very few
businesses survey about customers, to understand their needs and then provide service/product
and satisfy them.
So, this region in funnel should be expanded by marketing creatively and knowing what can be
sold easily, giving attention to customer needs and then finally, by working on service/ product.
2). Negot iation Stage
A customer dropping out creates the main problem in this stage. There is lack of communication
and presentation skills, by the employees, which results in creating mismanagement at the
negotiation stage. Leads often fall apart and very few stick on, for reasons which could be as
simple as the product being their necessity.
This is where business comes at a hand-to-mouth stage as it will have only few customers in hand.
Making a valuable product, matching customer needs can be exactly what is needed to widen
this region. Effective negotiation should be present and a firm business relationship with
customers has to be built, which goes along with persuasion skills of the sales representative.
3). Sales process Stage Once the leads progress to the next stage, it is confirmed that service has to be done. But this
region too might shrink for simple reason that state that a customer may not have liked the
product for its price, quality or the product may not be up to their expectation.
Initial marketing processes need checking and innovative ideas should be implemented to bring
more leads. With the aid of Lead automation, company sales can be improve
4). Deal Stage This may be the final stage where only limited customers continue with the business and be the
loyal customers to the brand. This loyalty ensures long term business relationship but only with
few customers. To bring in more customers creative marketing with simple ideas is the best
solution. Making use of CRM as a marketing tool uncovers many hidden opportunities to make
an efficient marketing process, over a large area of network, which now includes Social media as
well.
After getting a brief idea about sales funnel, running and managing a business becomes very easy
and simple. Sales funnel is more than a tool used to nurture business and its effect can be seen
at the final stages and also at the beginning stages of the business.