how to build marketing integrations without knowing code

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How to Build Marketing Integrations without knowing code October 8, 2015

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Page 1: How to Build Marketing Integrations Without Knowing Code

How to Build Marketing Integrationswithout knowing code

October 8, 2015

Page 2: How to Build Marketing Integrations Without Knowing Code

Presenting today[ I N B O U N D C O N 2 0 1 5 ]

Jason Kotenko

Platform & Partnerships, Zapier

Mark Sullivan

Director of Partnerships, CallRail

InboundCon 2015 | How to Build Inbound Marketing Integrations without Knowing Code @zapier @callrail

Page 3: How to Build Marketing Integrations Without Knowing Code

2011 Founded

About CallRail[ I N B O U N D C O N 2 0 1 5 ]

20,000 +Companies

U.S. &

Canada

User Centric

Call Tracking & Analytics for Data Driven Marketers

InboundCon 2015 | How to Build Inbound Marketing Integrations without Knowing Code @zapier @callrail

Page 4: How to Build Marketing Integrations Without Knowing Code

2011 Founded

About Zapier[ I N B O U N D C O N 2 0 1 5 ]

400,000 +Users

Large &Small

companies

500 +Apps

The best apps. Better together.

InboundCon 2015 | How to Build Inbound Marketing Integrations without Knowing Code @zapier @callrail

Page 5: How to Build Marketing Integrations Without Knowing Code

Our Goal: To make your job as a marketer easier.

[ I N B O U N D C O N 2 0 1 5 ]

What you’ll learn

InboundCon 2015 | How to Build Inbound Marketing Integrations without Knowing Code @zapier @callrail

Page 6: How to Build Marketing Integrations Without Knowing Code

Every client is different.

[ I N B O U N D C O N 2 0 1 5 ]

What you’ll learn

InboundCon 2015 | How to Build Inbound Marketing Integrations without Knowing Code @zapier @callrail

Page 7: How to Build Marketing Integrations Without Knowing Code

Build inbound marketing solutions that fit both your and your client’s

Budget

and

Business

[ I N B O U N D C O N 2 0 1 5 ]

What you’ll learn

InboundCon 2015 | How to Build Inbound Marketing Integrations without Knowing Code @zapier @callrail

Page 8: How to Build Marketing Integrations Without Knowing Code

✦ Workflow Tools

✦ Inbound Leads —to— CRM

✦ New Leads —to— Client Dashboard

✦ Lead Activity —to— Workflow Software

✦ Q and A

[ I N B O U N D C O N 2 0 1 5 ]

What you’ll learn

InboundCon 2015 | How to Build Inbound Marketing Integrations without Knowing Code @zapier @callrail

Page 9: How to Build Marketing Integrations Without Knowing Code

How to Build

Inbound

Marketing Integrations

without Knowing Code.

[ I N B O U N D C O N 2 0 1 5 ]

Say that again?

InboundCon 2015 | How to Build Inbound Marketing Integrations without Knowing Code @zapier @callrail

Page 10: How to Build Marketing Integrations Without Knowing Code

How to Build

Inbound

Marketing Integrations

without Knowing Code.

[ I N B O U N D C O N 2 0 1 5 ]

Say that again?

InboundCon 2015 | How to Build Inbound Marketing Integrations without Knowing Code @zapier @callrail

What we do

Page 11: How to Build Marketing Integrations Without Knowing Code

How to Build

Inbound

Marketing Integrations

without Knowing Code.

[ I N B O U N D C O N 2 0 1 5 ]

Say that again?

InboundCon 2015 | How to Build Inbound Marketing Integrations without Knowing Code @zapier @callrail

Unified workflows

Page 12: How to Build Marketing Integrations Without Knowing Code

How to Build

Inbound

Marketing Integrations

without Knowing Code.

[ I N B O U N D C O N 2 0 1 5 ]

Say that again?

InboundCon 2015 | How to Build Inbound Marketing Integrations without Knowing Code @zapier @callrail

Anyone can do

Page 13: How to Build Marketing Integrations Without Knowing Code

How to Build

Inbound

Marketing Integrations

without Knowing Code.

[ I N B O U N D C O N 2 0 1 5 ]

Say that again?

InboundCon 2015 | How to Build Inbound Marketing Integrations without Knowing Code @zapier @callrail

What we do

Unified workflows

Anyone can do

Page 14: How to Build Marketing Integrations Without Knowing Code

✦ Workflow Tools

✦ Inbound Leads —to— CRM

✦ New Leads —to— Client Dashboard

✦ Lead Activity —to— Workflow Software

✦ Q and A

[ I N B O U N D C O N 2 0 1 5 ]

What you’ll learn

InboundCon 2015 | How to Build Inbound Marketing Integrations without Knowing Code @zapier @callrail

Page 15: How to Build Marketing Integrations Without Knowing Code

1. Connector apps

2. Webhooks

3. Recording tools

[ I N B O U N D C O N 2 0 1 5 ]

Workflow Tools

InboundCon 2015 | How to Build Inbound Marketing Integrations without Knowing Code @zapier @callrail

No-code glue.

Operate on triggers

and actions.

Page 16: How to Build Marketing Integrations Without Knowing Code

Trigger: when this happens…

[ I N B O U N D C O N 2 0 1 5 ]

Workflow Tools

InboundCon 2015 | How to Build Inbound Marketing Integrations without Knowing Code @zapier @callrail

Action: do this.

• new email

• inbound phone call

• new form submission

• add contact to CRM

• count new lead

• add to mailing list

Page 17: How to Build Marketing Integrations Without Knowing Code

Trigger: when this happens…

[ I N B O U N D C O N 2 0 1 5 ]

Workflow Tools

InboundCon 2015 | How to Build Inbound Marketing Integrations without Knowing Code @zapier @callrail

Action: do this.

Page 18: How to Build Marketing Integrations Without Knowing Code

1. Connector apps

2. Webhooks

3. Recording tools

[ I N B O U N D C O N 2 0 1 5 ]

Workflow Tools

InboundCon 2015 | How to Build Inbound Marketing Integrations without Knowing Code @zapier @callrail

No integration?

No problem.

Page 19: How to Build Marketing Integrations Without Knowing Code

[ I N B O U N D C O N 2 0 1 5 ]

Workflow Tools

InboundCon 2015 | How to Build Inbound Marketing Integrations without Knowing Code @zapier @callrail

Page 20: How to Build Marketing Integrations Without Knowing Code

1. Connector apps

2. Webhooks

3. Recording tools

[ I N B O U N D C O N 2 0 1 5 ]

Workflow Tools

InboundCon 2015 | How to Build Inbound Marketing Integrations without Knowing Code @zapier @callrail

Can’t automate?

Try to record repetitive

tasks.

Page 21: How to Build Marketing Integrations Without Knowing Code

[ I N B O U N D C O N 2 0 1 5 ]

Workflow Tools

InboundCon 2015 | How to Build Inbound Marketing Integrations without Knowing Code @zapier @callrail

• formulas, formatting

• chart creation

• custom reporting

• data entry

• data extraction

• browser automation

• marketing videos

• training videos

• screenshot markup

Page 22: How to Build Marketing Integrations Without Knowing Code

✦Workflow Tools

✦ Inbound Leads —to— CRM

✦ New Leads —to— Client Dashboard

✦ Lead Activity —to— Workflow Software

✦ Q and A

[ I N B O U N D C O N 2 0 1 5 ]

What you’ll learn

InboundCon 2015 | How to Build Inbound Marketing Integrations without Knowing Code @zapier @callrail

Page 23: How to Build Marketing Integrations Without Knowing Code

[ I N B O U N D C O N 2 0 1 5 ]

Inbound Leads —to— CRM

InboundCon 2015 | How to Build Inbound Marketing Integrations without Knowing Code @zapier @callrail

• New Client: Lawyer in Kansas

• Client Wants: New divorce cases

• Services Sold: PPC campaign

• Memorable Quote: “The internet is a great way to get on the net.”

CASE STUDY #1

Page 24: How to Build Marketing Integrations Without Knowing Code

[ I N B O U N D C O N 2 0 1 5 ]

Inbound Leads —to— CRM

InboundCon 2015 | How to Build Inbound Marketing Integrations without Knowing Code @zapier @callrail

Unbounce landing page

Keyword research

AdWords campaign

Page 25: How to Build Marketing Integrations Without Knowing Code

[ I N B O U N D C O N 2 0 1 5 ]

Inbound Leads —to— CRM

InboundCon 2015 | How to Build Inbound Marketing Integrations without Knowing Code @zapier @callrail

“The internet is a great way to get on the net.”

• Prefers: Email notifications

• CRM: Spreadsheet/Rolodex

Page 26: How to Build Marketing Integrations Without Knowing Code

[ I N B O U N D C O N 2 0 1 5 ]

Inbound Leads —to— CRM

InboundCon 2015 | How to Build Inbound Marketing Integrations without Knowing Code @zapier @callrail

Unbounce Email notifications

CRM: Spreadsheet/Rolodex?

Page 27: How to Build Marketing Integrations Without Knowing Code

[ I N B O U N D C O N 2 0 1 5 ]

Inbound Leads —to— CRM

InboundCon 2015 | How to Build Inbound Marketing Integrations without Knowing Code @zapier @callrail

Page 28: How to Build Marketing Integrations Without Knowing Code

[ I N B O U N D C O N 2 0 1 5 ]

Inbound Leads —to— CRM

InboundCon 2015 | How to Build Inbound Marketing Integrations without Knowing Code @zapier @callrail

Page 29: How to Build Marketing Integrations Without Knowing Code

[ I N B O U N D C O N 2 0 1 5 ]

Inbound Leads —to— CRM

InboundCon 2015 | How to Build Inbound Marketing Integrations without Knowing Code @zapier @callrail

CRM: Spreadsheet/Rolodex

Page 30: How to Build Marketing Integrations Without Knowing Code

✦ Workflow Tools

✦ Inbound Leads —to— CRM

✦ New Leads —to— Client Dashboard

✦ Lead Activity —to— Workflow Software

✦ Q and A

[ I N B O U N D C O N 2 0 1 5 ]

What you’ll learn

InboundCon 2015 | How to Build Inbound Marketing Integrations without Knowing Code @zapier @callrail

Page 31: How to Build Marketing Integrations Without Knowing Code

[ I N B O U N D C O N 2 0 1 5 ]

New Leads —to— Client Dashboard

InboundCon 2015 | How to Build Inbound Marketing Integrations without Knowing Code @zapier @callrail

• New Client: Dentist in Austin, TX

• Client Wants: New cosmetic patients

• Services Sold: Local SEO

• Memorable Quote: “I want to come up 1st for Mercury Free Dentist”

CASE STUDY #2

Page 32: How to Build Marketing Integrations Without Knowing Code

[ I N B O U N D C O N 2 0 1 5 ]

New Leads —to— Client Dashboard

InboundCon 2015 | How to Build Inbound Marketing Integrations without Knowing Code @zapier @callrail

Citation cleanup

Content Optimization

Review Campaign

Call Tracking Setup

Page 33: How to Build Marketing Integrations Without Knowing Code

[ I N B O U N D C O N 2 0 1 5 ]

New Leads —to— Client Dashboard

InboundCon 2015 | How to Build Inbound Marketing Integrations without Knowing Code @zapier @callrail

“So what are you doing for me again?”

Page 34: How to Build Marketing Integrations Without Knowing Code

[ I N B O U N D C O N 2 0 1 5 ]

New Leads —to— Client Dashboard

InboundCon 2015 | How to Build Inbound Marketing Integrations without Knowing Code @zapier @callrail

#1 on Google for “mercury free dentist”

Client-facing dashboard?

Page 35: How to Build Marketing Integrations Without Knowing Code

[ I N B O U N D C O N 2 0 1 5 ]

New Leads —to— Client Dashboard

InboundCon 2015 | How to Build Inbound Marketing Integrations without Knowing Code @zapier @callrail

Page 36: How to Build Marketing Integrations Without Knowing Code

[ I N B O U N D C O N 2 0 1 5 ]

New Leads —to— Client Dashboard

InboundCon 2015 | How to Build Inbound Marketing Integrations without Knowing Code @zapier @callrail

New Phone Call

First Time Caller

Dashboard

Page 37: How to Build Marketing Integrations Without Knowing Code

[ I N B O U N D C O N 2 0 1 5 ]

New Leads —to— Client Dashboard

InboundCon 2015 | How to Build Inbound Marketing Integrations without Knowing Code @zapier @callrail

Page 38: How to Build Marketing Integrations Without Knowing Code

[ I N B O U N D C O N 2 0 1 5 ]

New Leads —to— Client Dashboard

InboundCon 2015 | How to Build Inbound Marketing Integrations without Knowing Code @zapier @callrail

Raw Data Sliced &Diced Data

Page 39: How to Build Marketing Integrations Without Knowing Code

[ I N B O U N D C O N 2 0 1 5 ]

New Leads —to— Client Dashboard

InboundCon 2015 | How to Build Inbound Marketing Integrations without Knowing Code @zapier @callrail

Client-facing dashboard

Page 40: How to Build Marketing Integrations Without Knowing Code

✦ Workflow Tools

✦ Inbound Leads —to— CRM

✦ New Leads —to— Client Dashboard

✦ Lead Activity —to— Workflow Software

✦ Q and A

[ I N B O U N D C O N 2 0 1 5 ]

What you’ll learn

InboundCon 2015 | How to Build Inbound Marketing Integrations without Knowing Code @zapier @callrail

Page 41: How to Build Marketing Integrations Without Knowing Code

[ I N B O U N D C O N 2 0 1 5 ]

Lead Activity —to— Workflow Software

InboundCon 2015 | How to Build Inbound Marketing Integrations without Knowing Code @zapier @callrail

• New Client: National Freight Trucking Company

• Client Wants: New Drivers

• Services Sold: Social Media Campaign

CASE STUDY #3

Page 42: How to Build Marketing Integrations Without Knowing Code

[ I N B O U N D C O N 2 0 1 5 ]

Lead Activity —to— Workflow Software

InboundCon 2015 | How to Build Inbound Marketing Integrations without Knowing Code @zapier @callrail

Twitter campaign

Meetup.com campaign

Mailchimp nurture campaign

Page 43: How to Build Marketing Integrations Without Knowing Code

[ I N B O U N D C O N 2 0 1 5 ]

Lead Activity —to— Workflow Software

InboundCon 2015 | How to Build Inbound Marketing Integrations without Knowing Code @zapier @callrail

Page 44: How to Build Marketing Integrations Without Knowing Code

[ I N B O U N D C O N 2 0 1 5 ]

Lead Activity —to— Workflow Software

InboundCon 2015 | How to Build Inbound Marketing Integrations without Knowing Code @zapier @callrail

Page 45: How to Build Marketing Integrations Without Knowing Code

[ I N B O U N D C O N 2 0 1 5 ]

Lead Activity —to— Workflow Software

InboundCon 2015 | How to Build Inbound Marketing Integrations without Knowing Code @zapier @callrail

Twitter campaign

Meetup.com campaign

Mailchimp nurture campaign?

Page 46: How to Build Marketing Integrations Without Knowing Code

[ I N B O U N D C O N 2 0 1 5 ]

Lead Activity —to— Workflow Software

InboundCon 2015 | How to Build Inbound Marketing Integrations without Knowing Code @zapier @callrail

Page 47: How to Build Marketing Integrations Without Knowing Code

[ I N B O U N D C O N 2 0 1 5 ]

Lead Activity —to— Workflow Software

InboundCon 2015 | How to Build Inbound Marketing Integrations without Knowing Code @zapier @callrail

Meetup.com campaign

Mailchimp nurture campaign

Page 48: How to Build Marketing Integrations Without Knowing Code

✦ Workflow Tools

✦ Inbound Leads —to— CRM

✦ New Leads —to— Client Dashboard

✦ Lead Activity —to— Workflow Software

✦ Q and A

[ I N B O U N D C O N 2 0 1 5 ]

What you’ll learn

InboundCon 2015 | How to Build Inbound Marketing Integrations without Knowing Code @zapier @callrail

Page 49: How to Build Marketing Integrations Without Knowing Code

Q & A[ I N B O U N D C O N 2 0 1 5 ]

Jason Kotenko

Platform & Partnerships, Zapier

Mark Sullivan

Director of Partnerships, CallRail

InboundCon 2015 | How to Build Inbound Marketing Integrations without Knowing Code @zapier @callrail

Page 50: How to Build Marketing Integrations Without Knowing Code

THANK YOU!

October 8, 2015

InboundCon 2015 | How to Build Inbound Marketing Integrations without Knowing Code @zapier @callrail