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The art of optimization.
The art of optimization.
How to boost efficiency in ATM Cash Management: with automated reconciliation
April 18th, 2018
The art of optimization.
• Since the introduction of the Euro, Sautner & Partner has been optimisingcash logistic processes for central banks, CIT companies and other stakeholders of the industry.
• Today the company is market leader in Austria in
– ATM cash management and
– tracking&tracing solutions for the CIT industry
• and is delivering cash logistic standard software to customers esp. in Europe.
2ICCOS 2018 - Automatic reconciliation, April 18th, 2018
(c) Sautner&Partner GmbH, CONFIDENTIAL
Introduction of Sautner & Partner
The art of optimization.
3ICCOS 2018 - Automatic reconciliation, April 18th, 2018
(c) Sautner&Partner GmbH, CONFIDENTIAL
360° ATM Cost Optimisation – Major tools
Cash monitoring,Demand forecasting,
Order planning
Status monitoring, Coordination of FLM/SLM
Automatic Reconciliation
360°Cost Optimisation
Optimise costs of• transport• cash availability• outgoing cash and residual
cash• InterestMinimise management effort
Reducing machine downtime and automating incident management
Minimise management effort
The art of optimization.
• Reconciliation is a time intensive and difficult process with a lot of information needed especially in situations of discrepancy
• Reconciliation of ATMs is important to get– accurate accounting and reporting
– detect fraud
– refund cash in case of technical machine problems
• Different methods of reconciliation– Cash reconciliation
• Compares counting results of residual cash to balance-data of last ATM-replenishment
– Account reconciliation
• Balances bank account of the ATM
4ICCOS 2018 - Automatic reconciliation, April 18th, 2018
(c) Sautner&Partner GmbH, CONFIDENTIAL
ATM Reconciliation
The art of optimization.
• No uniform standard of replenish-ment processes exist. There are three main processes– cassette swap
– cash swap and
– cash add / top-up
• Who will be responsible for replenishment?– the bank employees,
– the cash-in-transit company (CIT)
– the merchant
5ICCOS 2018 - Automatic reconciliation, April 18th, 2018
(c) Sautner&Partner GmbH, CONFIDENTIAL
ATM cash supply and replenishment process
Cash demand
forecasting
Sourcing, preparation
of cash
Transport
Replenish-ment
Processing of residual
cash
Reconcilia-tion
The art of optimization.
• Geldservice Austria (GSA) manages approx. 5.000 ATMs and CRS for more than 95% of Austrian commercial banks
• It is common practise by Austrian banks to use several accounts for a machine especially for cash recyclers– coins and banknotes
– deposits, recycling and withdrawal
– retracts and falsifications
• Different accounting logic and ruleset(s) for each bank– Accounting time, usage of accounts, accounting of foreign
customers
• Most banks request– Account reconciliation
(instead of cash reconciliation)
6ICCOS 2018 - Automatic reconciliation, April 18th, 2018
(c) Sautner&Partner GmbH, CONFIDENTIAL
Situation in Austria
The art of optimization.
• Focusing on the following process– Cash Center (GSA) will be responsible for cash
management, cash processing and reconciliation
– CIT company will be responsible for transport and replenishment
– Cash swap procedure will be used
7ICCOS 2018 - Automatic reconciliation, April 18th, 2018
(c) Sautner&Partner GmbH, CONFIDENTIAL
ATM cash supply and replenishment process
Cash demand
forecasting
Sourcing, preparation
of cash
Transport
Replenish-ment
Processing of residual
cash
Reconcilia-tion
Cash Center (GSA)
CIT Company
The art of optimization.
8ICCOS 2018 - Automatic reconciliation, April 18th, 2018
(c) Sautner&Partner GmbH, CONFIDENTIAL
Reconciliation process
The art of optimization.
9ICCOS 2018 - Automatic reconciliation, April 18th, 2018
(c) Sautner&Partner GmbH, CONFIDENTIAL
Data needed for account reconciliation
Balance calculated by the ATM at time of replenishment (by
denomination, including retracts)
Transactions, which have not been accounted
Residual cash/cash returned and counted
Cash in Transit
Account balance at time of replenishment
Recent reconciliation history
Account statements(eg. MT940)
Electronic log of ATMor ATM event history
RECONCILI-ATION
The art of optimization.
10ICCOS 2018 - Automatic reconciliation, April 18th, 2018
(c) Sautner&Partner GmbH, CONFIDENTIAL
Overview of reconciliations
• All reconciliations will be listed in an overview and
• can be approved
• can be displayed and edited
The art of optimization.
11ICCOS 2018 - Automatic reconciliation, April 18th, 2018
(c) Sautner&Partner GmbH, CONFIDENTIAL
Reconciliation details
One tab for each account
The art of optimization.
• With an automated reconciliation costs can be significantly reduced
• Automation reduces overall working time substantially
• Even complex machines like cash recyclers with several accounts can be reconciled with ease
• 65% of automatic reconciliations result in no discrepancy and require no further processing or editing
• Efficiency improve for (remaining) manual reconciliation is a major benefit: – All important data are available in the
reconciliation details screen
– Reports and account rebooking orders can be sent easily to accounting banks
12ICCOS 2018 - Automatic reconciliation, April 18th, 2018
(c) Sautner&Partner GmbH, CONFIDENTIAL
Benefits of automatic reconciliation
The art of optimization.
13ICCOS 2018 - Automatic reconciliation, April 18th, 2018
(c) Sautner&Partner GmbH, CONFIDENTIAL
Questions?
The art of optimization.
14ICCOS 2018 - Automatic reconciliation, April 18th, 2018
(c) Sautner&Partner GmbH, CONFIDENTIAL
Sautner&PartnerContact information
www.sautner.co.at
Phone: +43 1 315 39 79Mobile: +43 664 3074908
Sautner&Partner GmbH
Johannes Sautner
Koestlergasse 1
1060 Wien / Austria
The art of optimization.
The art of optimization.
The art of optimization.