feel reconciliation tm - grg banking · atm reconciliation automation and timely identification of...
TRANSCRIPT
A s t h e vo l u m e o f AT M i n c re a s e s , timely and accurate va l idation o f t ra n s a c ti o n s b e co m e m o re co st l y
a n d e r ro r p ro n e , i n t ro d u c i n g o p e rati o n a l r i s k to a n o rga n i zati o n . ATM reconci l iation a u to m ati o n a n d
ti m e l y i d e nti fi cati o n o f t ra n s a c ti o n exc e p ti o n s b e co m e v i ta l fo r r i s k management and operational co st
re d u c ti o n . G RG B a n k i n g F E E L Re co n c i l i ati o n s o ft wa re ca n h e l p to va l i d ate ca s h b a l a n c e , e n s u re AT M
t ra n s a c ti o n s a n d ca s h re p l e n i s h m e nt a re accurately represented in t h e b a n k ’s a c co u nt s , a n d q u i c k l y
identify transaction exceptions to effectively manage disputes which usually cause consumer d i s s ati sfa c ti o n .
S y s t e m i s a h i g h l y c o n fi g u r a b l e f o r p e r f o r m i n g
re co n c i l i ati o n o f cash and transactions across a ny
d ata sources including ATM , switches , co re b a n k i n g
syste m s , payment networks and third parties , t h e s e
d ata can be processed by flexible rules and wo r k fl o w
e n g i n e .
Syste m automates ba lancing of the AT M ca s h a n d
transactions on daily and cash collection c yc l e b a s i s ,
ti m e l y c re ate s reconcil iation report presenting t h e
unmatched transactions, and load it onto the d ata b a s e .
Centralized user interface allows financial i n sti t u ti o n ’s
re co n c i l i ati o n and dispute teams to eas i ly a c c e s s
the data and review the unmatched t ra n s a c ti o n s .
I t r e d u c e s process ti me and error , m a k i n g c a s h
reconciliation process much more efficient , cost-effective
a n d r i s k a d ve rs e .
Syste m a u to m ati ca l l y t racks and highl ights t h e
unmatched transaction data in the ATM e l e c t ro n i c
j o u r n a l , w h i c h a l l o w s u s e r to e a s i l y s p o t t h e
d i s c re p a n c i e s . After Confirming t h e d i s c re p a n c y,
u s e r ca n propose a d e b i t a n d c re d i t a p p l i cati o n
through the system. System provides s u p e r v i s i o n
f u n c ti o n for supervisor to inspect the to - d o l i s t ,
d o n e l i s t a n d t h e d efe r re d e ve nt s .
Data sources across multi-channels
Timely and accurate transactions validation
Normative and efficient discrepancy management
FEEL Reconcil iation at a glanceEl iminates the Manual
reconcil iation
I t o n l y t a k e s s e v e r a l
m inu t e s to r e c on c i l e
transactions
No transactions are left out or as in the case of manual
reconcil iation
Undebited or erroneous transactions can be easi ly found
and resolved before customer complains
Get statist ical reports on ATM transactions and usage
▪
▪
▪
▪
▪
We Move Faster
TMFEEL ReconciliationReinvent balancing of your ATM cash and transactions
GRGBanking Equipment Co., Ltd. 9,11 Kelin Road, Science City, High-tech Industrial Development Zone, Guangzhou, China 510663Tel: +86-20-62878591E-mail:[email protected] © 2017 by GRGBanking Equipment Co., Ltd.All r ights reserved.
Specifications are subject to update without prior notice.
P lease consult GRGBanking or i ts r e p r e s e n t a ti v e for the latest information.
www.GRGBanking.com V201705
TMFEEL Reconciliation
Increased productivity : reduction of manual data gathering and matching allow resources to be re-focused
on other critical tasks such as managing exceptions or dispute handling·
Key Benefits
Reduced operational risk: higher accuracy of the automation process allows for the expansion of your ATM
network without having to invest in large back-office support team·
Shortened response time: Q u i c ke r d i s p u te re s o l u ti o n b r i n g s a better consumer experience, increased
consumer loyalty and retention·
Detailed logging: tracking and reporting help support auditing and banking regulation compliance·
General•Easy-to-use interface
•Multi-channel
•Multi-vendor
•Personalization support•••
•
•
•
ServiceCash and transaction recon-cil iationDiscrepancy statementException handling supervi-sionE-Journal inquiryReconcil iation logReconcil iation statistics
•
•
•
SecurityM u l ti - l e ve l u s e r p r i v i l e g e
Data encryption during trans-
fer and storage
SHA-256 check on trans-
ferred file
Cash and Transaction Data
Administrator
FEELReconciliationSystem
BusinessServer
FTPServer
Database Server Web Server
...Host Switch EI CIT XFS ...