how to behave as corporates
TRANSCRIPT
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HOW TO BEHAVE AS CORPORATES
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Introducing yourself
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Introducing others
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HANDSHAKES
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EXCHANGE OF CARDS
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FORMAL COMMUNICATION
Formal Communication is written, oral or graphic communication which
follows a line of Authority & Accountability.
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FLOW OF FORMAL COMMUNICATION
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DOWNWARD COMMUNICATION
• It is used by administrative office managers to
1. Keep their subordinates informed.2. Give them job-related instructions.3. Provide subordinates with feedback
regarding their job performance.
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UPWARD COMMUNICATION• Social gatherings• Publications (newsletters)• Meetings• Performance appraisals• Attitude surveys• Suggestion systems• “True” open-door policy
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HORIZONTAL COMMUNICATION
Takes place between individuals of equal hierarchical rank and is more informal than either downward or upward communication
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DIAGONAL COMMUNICATION
• Diagonal communication cuts across different functions and level in an organization.
• Diagonal communication occurs between officers who are at different levels of authority and who serve under different commands.
• This type of communication is common in tactical situations which require the quick transfer of information or advice.
• Diagonal communication is mostly verbal.
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INFORMAL COMMUNICATION
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MEANING• Informal communication refers to
interchange of TOOLKIT-5 information unofficially. This communication is based on informal relations (like friendship, membership of the same club, the same place of birth, etc.) and, therefore, is free from all the organisational formalities.
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MODES OF INFORMAL COMMUNICATION
AJB
D H I
K
FGE
C
Gossip•
A
C
D
F
J
IB
ClusterA
JB
D H I
K
F
GE
C
GossipA
F B D
J
HCE
K
G I
X
Probability
Y
D
C
B
A
Chain
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GRAPEWINE• To hear something through the
grapevine is to learn of something informally and unofficially by means of gossip and rumor.
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ADVANTAGES
(1) Fast and Effective Communication:(2) Free Environment:(3) Better Human Relations:(4) Easy Solution of the Difficult Problems:(5) Satisfying the Social Needs of the Workers:
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LIMITATIONS
(1) Non systematic Communication:(2) Unreliable Information:
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What's our group name ?
Chacha ban gya GENTLEMAN
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Accountability
IT STARTS WITH YOU
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Accountable Leader• Leader understands his employees
problems ,issues and takes an initiative to help them sort out
• The driving force behind problem solving thinking
• Assessing the pro/cons of a decision made
• Being accountable is not an easy job
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You think its easy !
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Accountable Team Player• In a team, a player never
waits for a leader
• Is committed to deliver the best all the time
• Complete involvement and dedication
• Knows his job and works with minimum supervision
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THANK YOU
:-NIKITA BHATKAR