H u m a n C ap i t a l Wo rks h o p

Spirit of Service

Recruitment!

Retention?

Environment

Empowerment Engagement

CRITICAL SUCCESS FACTORS

R E C RU I T M E NT & R E T E N T I O N

Know it all

No initiatives

Irresponsible

Complain

Over Accommodating

Lack of Enthusiasm

Distracted

Too Independent

Self-Centered

Humble

Pro Active

Reliable

Contributor

Confident

Passionate

Eager to learn

Autonomous

Collaborator

The Missing Link

Bad Employee Good Boss Good Employee

Self – Centered Collaborator

No initiatives Pro Active

Irresponsible Reliable

Complain Contributor

Over Accommodating Confident

Lack of Enthusiasm Passionate

Distracted Eager to Learn

Too Independent Autonomous

Know it all Humble

Encourage Growth

Give credit when due

Work Life Balance

Fair Treatment

Honest Feedback

Inspire

Delegate

Mentoring

Align the team

Environment

Empowerment Engagement

CRITICAL SUCCESS FACTORS

R E C RU I T M E NT & R E T E N T I O N

Give Credit when due

Work Life Balance Align the team

Fair Treatment

Honest Feedback

Inspire Encourage Growth

Delegate

Mentoring

Right Personality = Right Performance

Observer

Humble

Team Player

Reliable

Supporter

Confident

Peacemaker

Eager to learn

Creator

Collaborator

Performer

Pro Active

Reformer

Contributor

Adventurer

Passionate

Leader

Autonomous

Right Personality = Right Job

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