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Page 1: How THE ICONIC reduced their time to hire to 30 days by implementing a new employer brand strategy | Talent Connect 2016
Page 2: How THE ICONIC reduced their time to hire to 30 days by implementing a new employer brand strategy | Talent Connect 2016

02

KATY HARRIS - HEAD OF TALENT ACQUISITION & EMPLOYER BRANDING

How THE ICONIC reduced their time to hire to 30 days by implementing a new employer brand strategy

Page 3: How THE ICONIC reduced their time to hire to 30 days by implementing a new employer brand strategy | Talent Connect 2016

WHAT’S THIS SESSION ALL ABOUT?

03

HOW WE AS A SMALL FISH IN A SMALL POND ATTRACTED GLOBAL TALENT

WHAT DOES BRANDING HAVE TO DO WITH RECRUITMENT

THE POWER OF STORY TELLING AND ANALYTICS

Page 4: How THE ICONIC reduced their time to hire to 30 days by implementing a new employer brand strategy | Talent Connect 2016

AUSTRALIA - LAY OF THE LAND DOWNUNDER

04

POPULATION

GEOGRAPHY

UNEMPLOYMENT JOB GROWTH

FLORA & FAUNA

CULTURE

TECH ADOPTION

CORE INDUSTRIES

Page 5: How THE ICONIC reduced their time to hire to 30 days by implementing a new employer brand strategy | Talent Connect 2016

05

81% Brand Awareness

1,000,000+ app downloads (#1 Fashion

app in Australia)

4,000,000+ in social media reach

10,000,000+ visits per month

Australia’s best mobile retailer 2015

3,000,000 orders shipped

THE ICONIC #1 ONLINE RETAILER AND FASHION APP IN AUSTRALIA

Page 6: How THE ICONIC reduced their time to hire to 30 days by implementing a new employer brand strategy | Talent Connect 2016

06

Let’s Rewind

Page 7: How THE ICONIC reduced their time to hire to 30 days by implementing a new employer brand strategy | Talent Connect 2016

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EMPLOYER BRAND STRATEGY - THE DEPARTURE 2014

Page 8: How THE ICONIC reduced their time to hire to 30 days by implementing a new employer brand strategy | Talent Connect 2016

08

THIS IS WHO WE WERE TALKING TO

OFFLINEMARKETINGINITIATIVES

ONLINE MARKETING

MAGAZINE SOCIAL MEDIA

CRM

CAMPAIGNS

EVENTS

TV

Page 9: How THE ICONIC reduced their time to hire to 30 days by implementing a new employer brand strategy | Talent Connect 2016

09

THIS IS WHO WE NEEDED TO TALK TO

Page 10: How THE ICONIC reduced their time to hire to 30 days by implementing a new employer brand strategy | Talent Connect 2016

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ALSO NEEDED TO TALK GLOBALLY

Page 11: How THE ICONIC reduced their time to hire to 30 days by implementing a new employer brand strategy | Talent Connect 2016

BUT HOW WITH A SMALL BUDGET, LEAN TEAM & HYPERGROWTH

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Page 12: How THE ICONIC reduced their time to hire to 30 days by implementing a new employer brand strategy | Talent Connect 2016

FIRST A-HA MOMENT - DISRUPT YOUR TA PROCESS

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Page 13: How THE ICONIC reduced their time to hire to 30 days by implementing a new employer brand strategy | Talent Connect 2016

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PROACTIVE PIPELINE

LIVE ROLE

TALENTBRANDING

ANALYTICS

TALENTACQUISIT ION

SPECIALISTCYCLE

OUR NEW TA PROCESS - THE MAGIC FORMULA

Page 14: How THE ICONIC reduced their time to hire to 30 days by implementing a new employer brand strategy | Talent Connect 2016

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SECOND A-HA MOMENT - THINK LIKE A MARKETER

Page 15: How THE ICONIC reduced their time to hire to 30 days by implementing a new employer brand strategy | Talent Connect 2016

Social Media Videos

Networking

PublicationSpeaking

Blog

Affiliate

Referral

Website SEO

PULL MARKETING

Pay Per Click Print Ads

Cold Calling

TelemarketingCareer Shows

Buying

Email Blasts

Direct Mail

TV/Radio

PUSHMARKETING

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SHIFT FROM PUSH TO PULL MARKETING

Page 16: How THE ICONIC reduced their time to hire to 30 days by implementing a new employer brand strategy | Talent Connect 2016

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OUR STRATEGY FOR PULL MARKETING - TALENT BRANDING

Page 17: How THE ICONIC reduced their time to hire to 30 days by implementing a new employer brand strategy | Talent Connect 2016

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IDENTIFY YOUR TALENT PERSONAS

FASHION DIGITAL

OPERATIONS / ANALYST TECHNOLOGY

Page 18: How THE ICONIC reduced their time to hire to 30 days by implementing a new employer brand strategy | Talent Connect 2016

MEASURE TALENT PERSONA LEVEL OF ENGAGEMENT

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Tech Analyst / Operations

Digital Fashion

Awareness Attraction Engagement

Page 19: How THE ICONIC reduced their time to hire to 30 days by implementing a new employer brand strategy | Talent Connect 2016

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THIRD A-HA MOMENT - ANALYTICS ANALYTICS ANALYTICS

Page 20: How THE ICONIC reduced their time to hire to 30 days by implementing a new employer brand strategy | Talent Connect 2016

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ANALYTICS APPLIED - AVERAGE TIME TO HIRE REDUCED

A ROLES B ROLES C ROLES

TT

H (D

AY

S)

JAN DEC

80

0

Page 21: How THE ICONIC reduced their time to hire to 30 days by implementing a new employer brand strategy | Talent Connect 2016

21

THE SUCCESS - WHAT IT LOOKED LIKE TO US

Page 22: How THE ICONIC reduced their time to hire to 30 days by implementing a new employer brand strategy | Talent Connect 2016

Doubled our Tech team from 20 to 40 people

Reduced our TTH to 30 days for our most challenging roles.

3x the amount of hires in 2016 vs 2014

Shortlist to hire conversion % has halved. Meaning we are twice has quick at getting it right.

Grown our LinkedIn followers from 1000 to 21000 in 2 years.

Reduced our agency spend from almost $1million to $100k in 2 years

Hired from 15 different Nations

Hired 60:40% Male: Female Gender Split

Hired from brands like: Nike, Sony, Atlassian, Topshop, ASOS, Google, Apple, Facebook, Deloitte, PWC and BCG.

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THE SUCCESS - OVERALL

Page 23: How THE ICONIC reduced their time to hire to 30 days by implementing a new employer brand strategy | Talent Connect 2016

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Let’s Fast Forward

Page 24: How THE ICONIC reduced their time to hire to 30 days by implementing a new employer brand strategy | Talent Connect 2016

ALEX MEYER - CHIEF MARKETING OFFICER

“The alignment of internal & external communication, following the same set of values, is a must. Organic brand ambassadorship starts with all employees. There is nothing more powerful than a people centric company culture that speaks to employees in the same way the entire organization is speaking to its customers.”

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Page 25: How THE ICONIC reduced their time to hire to 30 days by implementing a new employer brand strategy | Talent Connect 2016

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MERGING THE CONSUMER AND EMPLOYER BRAND

Page 26: How THE ICONIC reduced their time to hire to 30 days by implementing a new employer brand strategy | Talent Connect 2016

Structure your team to optimise and disrupt how you do things today#domorewithless

Make sure you are having the right conversations with the right talent audience#talentpersonabranding

Have a point of analytical reference to measure and tweak as you go#analyticsareyourbestfriend

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TOP 3 TAKEAWAYS FROM THIS SESSION

Page 27: How THE ICONIC reduced their time to hire to 30 days by implementing a new employer brand strategy | Talent Connect 2016

KATY HARRISHead of Talent Acquisition & Employer [email protected]

Thank you