how rpo works in latin america

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Embracing Strategic Talent Acquisition HOW RPO WORKS IN LATIN AMERICA

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Embracing Strategic Talent Acquisition

HOW RPO WORKS IN LATIN AMERICA

1WE BECOME YOU™

INTRODUCTIONS

Christian Scandella

SVP – Latin America

2WE BECOME YOU™

95Senior Recruiters,

Coordinators and

Researchers

Countries We ServeArgentina | Brazil | Colombia

Mexico | Chile | Uruguay

Paraguay | Peru | Ecuador

Venezuela | Costa Rica

Puerto Rico | Panama

Mexicali

SLP

Mexico City

Monterrey

Tijuana

Juarez

3200+Hires Annually

CIELO IN LATAM

Rio de Janeiro, Brazil

Buenos Aires, Argentina

Sao Paulo, Brazil

3WE BECOME YOU™

TALENT MARKET CONSIDERATIONS

Latin America

• Geographical region comprised of 20+ countries, varying degrees of

sophistication, and cultural identities depending on location/nationality.

• Relationship-based business practices. Physical proximity and onsite

presence is expected.

• Significant unionization. Complex and differentiated legal frameworks per

country.

• Outside major cities direct recruiting and job boards are the most effective

strategies.

• Brazil, Mexico and Argentina are leading social media adoption trends.

• Agency driven market that will require significant education and change

management effort to implement RPO.

4WE BECOME YOU™

TALENT MARKET CONSIDERATIONS

Mexico

• Many global companies competing for the same talent.

• On-site team presence is important.

• Relocation solutions are often an effective strategy.

BrazilMultiple regions within Brazil require varying approaches

• Sao Paulo and Rio de Janeiro corridor – tech savvy, approaches similar to

EMEA or US approaches.

• Northeast / West: minimal technology, 90% direct sourcing/newspaper ads,

government agencies.

• Southern: mix of all; need to be agile to meet candidates “where they are”.

5WE BECOME YOU™

Local leaders

know best, let

them make

local decisions.

There are no

perfect

candidates.

Be flexible.

Do not judge

by the resume,

speak to the

candidates!

Hire for potential

and commit to

developing the

talent.

6WE BECOME YOU™

RPO MARKET IN LATIN AMERICA

80 - 100

105 - 125130 - 150

2014 2015 2016

RPO market size in Latin America

(US$ million)

2013 2014 2015 2016

Multi-country new deals

Single-country new deals

1

8

0

7

24

5

45

15

7WE BECOME YOU™

WHAT’S COMING?

The Latin American paradigm is changing.

• More sophisticated jobs are moving to or being created

within the region.

• Regional recruiting processes will improve and timelines

will decrease as technology usage increases.

• Multinational companies will continue leading best

practice implementation; namely RPO & technology

adoption.

8WE BECOME YOU™

• 99% first time buyers

• Global deals resale in the region

• Brazil: largest economy in the region, 6th largest

economy in the world. Main focus: South America

market.

• Mexico: main market: the U.S. Current trend: expanding

into the South American market and starting to compete

with Brazil.

SIMPLE SOLUTION MODELS

9WE BECOME YOU™

OUTSOURCE OPTIONS

RPO

• Long term cost reduction,

expertise in process design

• Strategy designed to support

company goals.

• Scalability and flexibility.

• Proactive approach to Talent

Acquisition.

• Comprehensive, company wide

approach and solution design:

ensuring better candidate

quality, enhanced employment

brand.

AGENCIES

• Average 12% to 25% cost

increase.

• Ad-hoc temporary solution.

• Transactional service

• Fixed processes and slow

reaction to changing needs.

• Reactive response to

circumstantial needs.

• Main focus on profit per hire

and the agency, not organized

as a regional solution for the

client.

VS.

10WE BECOME YOU™

IS RPO THE RIGHT MODEL FOR YOU?

• How predictable are your organization’s talent needs?

• Is your organization good at workforce planning?

• Do your hiring managers and candidates have a

consistent, positive experience?

• How do you define a “quality hire” for your organization?

• Are your recruiting practices aligned to your

organization’s goals?

• Is there a compelling event that calls for change?

• Does your HR leader have a strong desire for change?

• Does your organization participate in successful service-

provider partnerships?

• Can you define what success would look like?

• How much does your organization spend on talent

acquisition?

THANK YOU

&

QUESTIONS