how resilient are your people? - thrive training ltd · 2019-10-18 · thames valley housing....
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How resilient are
your people?
Boost resilience and watch
your organisation thrive.
Last updated 02-Oct-19
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© Thrive Training Ltd 2
What is Resilience?
Thrive
“More than education, more than experience, more than training, a person’s level
of resilience determines who succeeds and who fails. That’s true in the cancer
ward, it’s true in the Olympics, and it’s true in the boardroom.”
Dean Becker
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Developing Resilience
Resilience
“Resilience is not a trait that people either have or do not have. It involves
behaviors, thoughts and actions that can be learned and developed in anyone.”American Psychological Association (APA) http://www.apa.org/helpcenter/road-resilience.aspx
© Thrive Training Ltd 3
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The Need for Resilience
© Thrive Training Ltd 4
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The Need for Resilience
© Thrive Training Ltd 5
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© Thrive Training Ltd 6
The Bigger Picture
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Resilience and Mental Health
© Thrive Training Ltd 7
Thriving
Suffering
Management of symptoms
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Promotion of wellbeing
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Thrive Resilience Programmes
Resilience Quotient Inventory
© Thrive Training Ltd 8
“This course was excellent … one of the best training courses I have attended in
the last year. The trainer was brilliant and the additional bonus on the course
was a Personalised Resilience Quotient Inventory Report for all delegates”.Ruona Iguyovwe, Chair of the National Black Crown Prosecution Association
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© Thrive Training Ltd 9
Resilience Quotient Inventory™
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Six Elements of Resilience©
© Thrive Training Ltd 10
Attitudes
Beliefs
Social
Support
Coping
Strategies
Lifestyle
Factors
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Approach Strategies
• Acceptance
• Emotional Support
• Positive Reframing
• Use of Humour
Avoidance Strategies
• Denial
• Disengagement
• Distraction
• Venting
• Use of Alcohol
• Planning
• Seeking Help
• Taking Action
• Belonging
• Sharing
• Practical Support
• Optimism
• Self-Confidence
• Personal Control
• Self-Compassion
• Meaning and Purpose
• General Engagement
• Work Engagement
• Perseverance
• Learning and Growth
• Environmental
Factors
• Physical Practices
The Six Elements
and 26 Sub-scales
of the RQi™
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Why Did We Develop the RQi?
•
– A full range of stress-coping strategies
– Self-Compassion
– Optimism and pessimism
– Lifestyle factors
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*The Life Orientation Test Revised (LOT-R) is a shortened version of the LOT which was developed
by Michael Scheier and Charles Carver in the US. Ref: Scheier, M. F., & Carver, C. S. (1985). Optimism,
coping, and health: Assessment and implications of generalized outcome expectancies. Health
Psychology, 4(3), 219-247.
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✓ The RQi™ provides a detailed
measure of resilience across seven
elements (or composite scales)
and 26 sub-scales to raise self-
awareness and stimulate change
✓ The RQi™ offers tailored advice on
how to build even greater
resilience through online guides
and video clips
✓ The RQi™ is supported by one-to-
one coaching to promote adoption
of new habits and long-term
behavioural change
© Thrive Training Ltd 13
Benefits of the RQi™
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Personalitye.g. ‘Big Five’
Stable traits;
change little over time
Beliefs, attitudes
Behaviours
Environment
Measured in the
RQi™
Measured in
personality profiles(e.g. MBTI, Insights
Discovery)
Malleable; can change
over time
© Thrive Training Ltd 14
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Psychometric Analysis
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Validity
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Reliability
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Factor Structure
••
o
o
Predictive Power
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© Thrive Training Ltd 16
NOTE: Because Avoidance Strategies are generally
less effective, the scoring in this section is reversed.
Therefore, if your score is high it means you tend
not to use these strategies. If your score is low, it
suggests you do use these strategies.
Resilience Quotient InventoryTM
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© Thrive Training Ltd 17
RQi Sub-Scales
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© Thrive Training Ltd 18
The RQi™ and Outcome Measures
✓
✓
✓
✓
*Scores for stress and wellbeing are displayed in the RQi™ Report. Scores for sickness absence and job performance are
used for research purposes.
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Sample ranked accord ing to Posit ive Mindset score
Sickness Absence (SA) Perceived St ress (PS)
Subjective Wellbeing (SW B) Job Perform ance
© Thrive Training Ltd 19
Based on a representative sample of working adults in the UK (n = 507) who completed the RQi in Oct- Dec 2015. Positive Mindset is a combination of four sub-scales: Optimism, Self-Confidence, Personal Control and Self-Compassion (Critchlow 2016, unpublished).
Positive Mindset (RQi™) v. Outcome Measures
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Correlation between RQi™ sub-scales and
perceived stress
© Thrive Training Ltd 20
Sub-scales
showing negative
correlation with
stress
Sub-scales showing
positive correlation
with stress
Table shows Pearson correlation coefficients from a representative sample of working adults in the UK (n = 507) who
completed the RQi in 2015. Please note: Self-Compassion is split into two further sub-scales. Self-Compassion-P
measures positive practices (e.g. self-kindness) and Self-Compassion N measures negative practices (e.g. self-criticism).
RQi Sub-Scales
Perceived
Stress (PS)
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Correlation between RQi™ sub-scales and
subjective wellbeing
© Thrive Training Ltd 21
Sub-scales
showing positive
correlation with
wellbeing
Sub-scales
showing negative
correlation with
wellbeing
RQi Sub-Scales
Subjective
Wellbeing
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RQi™
© Thrive Training Ltd 22
The RQi is already being used
by key opinion leaders and
major employers.
Supporting People
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One-to-One Coaching
© Thrive Training Ltd 23
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Group Workshops
Building
Personal Resilience
Using Your Strengths
Building Personal
Resilience
Mindful Working
Building Resilient Teams
© Thrive Training Ltd 24
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Team Development Programmes
© Thrive Training Ltd
Introductory seminar – ½ day
Access to RQi questionnaire
1:1 with RQi Practitioner (x3)
Group workshops (x2)
Repeat RQi + 1:1s
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Team Development Programmes
Developing a team charter
Schwartz
Session
Assertive
Communication
Developing
a Team
Charter
Problem-
Solving
Team
Building
GROUP
WORKSHOPS
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Executive Programme
© Thrive Training Ltd
Introductory seminar – 1 ½ hrs
Access to RQi questionnaire
1:1s with RQi Practitioner (x3)
1:1s with health experts
Repeat RQi + 1:1s
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Physiological Stress Monitoring
❑ Cortisol profiling This tells us about the long-term effects of
demands on your hormonal system. The profile requires four
saliva samples in the course of a day.
© Thrive Training Ltd 28
❑ 72 hour heart rate monitoring – We map real life
stress responses and recovery patterns using a
small digital heart monitor (the Firstbeat
Bodyguard system) linked to an online diary. The
recording shows how your body reacts to
stressful events and how well you recover.
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Heart Rate Monitoring
© Thrive Training Ltd 29
*In collaboration with the University of Westminster.
Sample Profile(24 hr period)
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What do people say?
© Thrive Training Ltd 30
“.. the RQi itself has been an excellent
self-reflective tool for me … I was also
very much affected by the efficient way
your business runs and the high quality
content that it delivers. Everything from
your personal approach in teaching and
facilitation to the attention to detail
regarding client care was quite eye
opening for me.”
Dr. C. Marshall, Psychiatrist, London.
“The course was amazing. Very positive
people and great energy around the
room. After leaving that day, good things
happened to me and I came across great
people. It’s amazing how a positive
attitude and energy can attract the same.
What you do is awesome so keep it up,
and once again thank you for a great
time ”
Kasia Gorska, Cranswick foods plc.
“Excellent facilitator. Professional, great
knowledge, great sense of humour and
able to connect on a number of levels and
certainly made everyone feel completely
comfortable and at ease. One of the best
courses I have attended.”
Thames Valley Housing.
“Matthew is brilliant … the delivery of the
course was executed very well. Just truly
brilliant – great food for thought and
heart-warming, like chicken soup for the
soul..”
Hemma Patel, Crown Prosecution Service
(CPS)
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Call us
+44 (0)800 471 4734
© Thrive Training Ltd 31thisisthrive.comLast updated 02-Oct-2019
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Resilience
Quotient
Inventory®
Thrive Training Ltd ⅼ e: [email protected] ⅼ t: +44 (0)20 8673 5587 ⅼ w: thisisthrive.com