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    A PROJECT REPORT

    ON

    Analysis of Housing Finance schemes of HDFC Bank,

    SUBMITTED IN PARTIAL FULFILLMENT OF THE REQUIREMENTS FOR THE DEGREE OF

    MASTERS OF BUSINESS ADMINISTRATION

    IN

    Dr. C. V. RAMAN UNIVERSITYKARGI ROAD, KOTA, BILASPUR

    SUBMITTED TO,

    MR. VIVEK BAJPAI

    H.O.D

    DEPARTMENT OF COMMERCE & MANAGEMENT

    GUIDED BY: SUBMITTED BY:

    SS. SWATI JAIN MAM SMITA JAISWAL

    LECTURER (M.B.A.) ROLL NO. 3950593

    DEPARTMENT OF COMMERCE & MANAGEMENT

    SESSION 2010-2011

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    HOD CERTIFICATE

    This is to certify that smita jaiswal is a bonafide student of this institution studying in IV semester, MBA program of DR C.VRAMAN UNIVERSITY KARGI ROAD KOTA BILASPRE (C.G) bearing Roll No- 3950593

    This is to certify that her project work entitled has Analysis of Housing Finance schemes of HDFC

    Bank, ICICI Bank, PNB & SBI Bank in partial fulfillment of the award of MBA degree of DR C.V RAMAN

    UNIVERSITY under the guidance of Ms Swati Jain is his original work.

    This report does not form a part of any other degree/diploma of DR C.V RAMAN UNIVERSITY or any other university.

    DATE- 15 .04 .11 H.O.D

    PLACE- BILASPUR Mr. VIVEK BAJPAI

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    GUIDE CERTIFICATE

    This is to certify that Ms smita jaiswalbearing Roll No - 3950593, who is the student of IV semester of MBA program from DR

    C.V RAMAN UNIVERSITY, has undertaken a project title, has Analysis of Housing Finance schemes of

    HDFC Bank, ICICI Bank, PNB & SBI Bank under my guidance.

    This dissertation is the result of his original survey. I certify that, this report has not been submitted to DR C.V RAMAN

    UNIVERSITYor any other University for the award of any degree/diploma.

    DATE- 15. 04. 2011 Project Guide

    PLAC-BILASPUR Ms SWATI JAIN

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    I SMITA JAISWAL of IV semester of MBA, here declare that project entitled Analysisof Housing Finance schemes of HDFC Bank, ICICI Bank, PNB & SBI Bank

    submitted in partial fulfillment of the requirement of the degree of Masters Of

    Business Administration to DR. CV RAMAN UNIVERSITY, India, this is my original

    work and not submitted for the award of any other degree, diploma or other

    similarities to any other university.

    Place: - BILASPUR

    Date:-

    SMITA JAISWAL(Roll no. 3950593)IV semester MBA

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    CKNOWLEDGEMENT

    Guidance, help and encouragement are the essential requirements for successful completion

    of project. I own my gratitude to all those who have helped me in the preparation of this project report.

    I express my deepest gratitude to my project guide miss. Swati jain mam, for his valuable

    guidance and help in completion of this project.

    I feel obliged to all the respondents, friends and other who have shared their valuable time and opinion, for

    making significant contribution directly or indirectly in the project.

    SMITA JAISWAL

    MBA IV SEMESTER

    DR. CV RAMAN UNIVERSITY KARGI

    ROAD KOTA BILASPUR (C.G.)

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    CONTENT

    SEL.NO PARTICLULARS PAGENO

    CHAPTER

    1

    INTRODUCTION & INDUSTRY

    PROFILE

    1-11

    CHAPTER2

    CHAPTER3

    RESEARCH DESIGN

    COMPANY PROFILE

    12-13

    14-45

    CHAPTER

    4

    RESEARCH METHODOLOGY 46-48

    CHAPTER5

    DATA ANALYSIS ANDINTERPRETATION

    49-68

    CHAPTER6

    SUMMARY OF FINDINGS 69-70

    CHAPTER7

    RECOMMENDATION ANDCONCLUSION

    70-71

    CHAPTER8

    BIBLIOGRAPHY

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    T BLE OF GR PHS

    Sl.No List of Tables and Graphs Page

    No.

    1 If you are make or purchase your own homethan are you like to take facility of HousingFinance?

    49

    2 Which Housing Finance Bank you chose ? 50

    3 Are you aware all terms and conditions of homeloans?

    51

    4 How do you come to know about the home loan

    schemes of this bank?

    52

    5Your bank offer which type of services?

    53

    6 According to you which of the following banks

    provides optimal or economical interest rate?

    54

    7 Which feature of your scheme satisfied you to

    take it ?

    55

    8 How would you rate the overall quality of yourrelationship with banks of housing financeconsidering all of your experiences with them?Would you say it is.

    56

    9 On a scale of 1 to 5 where 1 representsextremely dissatisfied and 5 represents

    extremely satisfied How would you rate your

    level of satisfaction with banks of housingfinance in regards to price?

    57

    10 In the case of suitability of EMI, which bankwould you prefer?

    58

    11 Are you satisfy by the time taken in sanctioning

    the loan?

    59

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    12 And, IN case of long term which bank would

    you choose?

    60

    13 Have you face any difficulty during taking theloan?

    61

    14 Are you agree with the after home loan servicesprovided by your bank are best as compare toother bank?

    62

    15 On a scale of 1 to 5 where 1 represents

    extremely dissatisfied and 5 represents extremely satisfied, Did you think the

    processing system is?

    63

    16 How likely are to recommend which bank of

    housing finance to a friend or relative ?

    64

    17 Which grade you want to give of home loanschemes of your bank?

    65

    18 According to you , which positive aspect isplaying more significant role in success ofhousing finance banks?

    66

    19 Any suggestion that you want to

    give

    67

    CHAPTER- 1

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    Page no

    INTRODUCTION 2

    1.1.1 INTRODUCTION OF HOUSING FINANCE 31.1.2 INSTITUTIONAL FRAMEWORK 4

    1.1.3 STRUCTURE OF HOUSING FINANCE

    INDUSTRY 5

    1.1.4 HOME LOAN TYPES 6

    INTRODUCTION

    Housing is one of the best human needs of the society. It is closely linked with the

    process of overall socio-economic development of a country. India, being a highlypopulated country, there is a great need and scope for the development of Housing

    Sector. Unfortunately, for some reasons or the other, the housing sector in India has

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    remained underdeveloped in the past, however, it is hoped that there would be

    improvement in the near future.

    Housing is a growing industry. There is substantial gap between demand and supplyand is persisting for a very long period. According to an estimate by the National

    Building Organization, the cumulative shortage of total dwelling houses in the

    country by the end of 1991 was 31 million. It is further estimated by this organization

    that the demand for housing will be around 4.5million units, leaving a gap of one

    million housing units annually. Hence, based upon this estimate, the cumulative

    shortage of housing may reach to 41million units by the end of this century.

    Presently, funds required per dwelling shelter are so high that the individuals saving

    is not adequate to meet the expenditure of house building. As a result, there is great

    demand for external housing finance.

    Housing was given due priority only in 1988 when a National Housing Policy was

    announce. The policy reflected the trust that housing was not merely consumption

    expenditure but also a productive investment which would provide economic activity

    in the country. Besides this, the policy also envisaged that an impetus given to

    housing would stimulate economic development through creation of substantial

    employment opportunities. Consequently, the institutional mechanism for housingwas strengthened by the establishment of National Housing Bank (NHB) by the

    Reserve Bank of India.

    1.1.1 INSTITUTIONAL FRAMEWORK

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    The setting up of the National Housing Bank marked the new era in housing finance

    as a new fund based financial service in the country. A large number of financial

    institutional/companies in the public, private and joint sector entered in this field. For

    example, Life Insurance Corporation of India and General Insurance Corporation

    came with various schemes for financing the housing units. In 1970, Housing and

    Urban Development Corporation (HUDCO), a wholly government owned enterprise,

    was setup with the objective of housing and urban development as well as

    infrastructure development. After that, in 1977, another Corporation named Housing

    Development Finance Corporation (HDFC) was set up in private sector.

    Housing was given due priority only in 1988 when a National Housing Policy was

    announced. The policy reflected the trust that housing was not merely consumptionexpenditure but also a productive investment which would provide economic activity

    in the country. Besides this, the policy also envisaged that an impetus given to

    housing would stimulate economic development through creation of substantial

    employment opportunities. Consequently, the institutional mechanism for housing

    was strengthened by the establishment of National Housing Bank (NHB) by the

    Reserve Bank of India.

    1.1.2STRUCTURE OF HOUSING

    FINANCE INDUSTRY

    Housing Finance

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    1.1.3HOME LOAN TYPES

    Formal SectorI nformal Sector

    Household

    savings

    Di sposal of

    Existing

    properties

    Borrowings from

    fr iends, r elatives

    and money lenders

    Banking Non-Banking

    Central

    Govt.State

    Govt.Public

    AuthoritiesCommercial

    BanksCooperative

    Banks

    Other

    Banks

    HUDCO

    Non-Banking

    FinanceCompanies

    (NBFCs)

    House Fi nance

    Companies(HFCs)

    Non-Banking

    HousingFinance

    Companies

    Insurance

    LIC/GIC

    Specialized

    Institution

    HDFC

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    Owning a piece of land or property is a lifetime dream for every individual. There aremany home loans provider in the market to make your dream come true. But beforeyou opt for any home loan provider, you need to consider certain factors related to

    property that you are interested in buying and also about the salient features offered

    by a home loan provider and also study some Home Loans and Home InsuranceFAQs which helps in applying a Home Loan in India.

    And the most important thing is you should know about each and every term relatedwith Home Loans before applying for a Loan. It is always advisable to consult a homeloan expert or consultant before applying for a home loan or purchasing a property.

    You can take different types of home loans like Bridge Loans, Home constructionLoans, Home Equity Loans, Home Extension Loans, Home Improvement Loans,Land Purchase Loans etc for different schemes available in the market. There aredifferent types of home loans tailored to meet your needs.

    Home Purchase Loans: These are the basic forms of home loans used for purchasingof a new home.

    Home Improvement Loans: These loans are given for implementing repair works,healing and renovations in a home that has already been purchased.

    Home Construction Loans: These loans are available for the construction of a newhome.

    Home Extension Loans: These loans are given for expanding or extending anexisting home. For egg: addition of an extra room etc.

    Home Conversion Loans: These loans are available for those who have financed the

    present home with a home loan and wish to purchase and move to another home forwhich some extra funds are required. Through home conversion loan, the existingloan is transferred to the new home including the extra amount required, eliminatingthe need of pre-payment of the previous loan.

    Land Purchase Loans: These loans are available for purchasing land for bothconstruction and investment purposes.

    Bridge Loans: Bridge loans are designed for people who wish to sell the existinghome and purchase another one. The bridge loans help finance the new home, until a

    buyer is found for the home.

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    1.2 INDUSTRY PROFILE

    PAGE NO

    1.2.1 HOUSING FINANCE IN INDIA 7-9

    1.2.2 TAX BENEFITS ON HOME LOAN 10-11

    HOUSING FINANCE IN INDIA

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    TheHome loan sector in India is the pi-vital role player in the growth of therealestate scenario in India.With tax incentives given to the housing finance sector in theannual budget of 2001, transactions related to buying and selling of residential

    properties increased considerably and was much higher as compared to previous

    years.

    Since the new class of buyers are relatively younger set of customers who are moreaware about legal documentation and approvals, buyers are now more 'end-users'rather than investors; theproperty market in India undergoes transformation to alignitself with global standards with an increased emphasis on quality & cost control anddocumentation methods. In the current economy of India, the real estate sector has themaximum propensity to generate income and demand for materials, equipment andservices. It can be said thathousing finance companies were formed for co-existingwith buyer's requirements of housing loans for investing in properties. Home loans aremade available by financial institutions to both Indian andNRI customers at floatingand fixed rate of interest and also at attractive EMI options.

    For construction or buying a new home For home repairs and renovations For purchase of plots Against mortgage of property

    No tax benefits are available forNRI customers unless you file returns and therebybecome eligible to avail of the tax benefits.

    Besides home loans,Commercial property loans are also available and differentfinancial institutions in India provide commercial loans at different rates and differentupper limits.

    Real estate loans are available to builders, promoters andreal estate developers.Theexperience and financial standing of the builders is taken into account before the loanis granted which is to be returned with the minimum installments.

    Today, the amount of money that a city dweller spends on rent is roughly the same, oronly slightly less than the amount he pays as an EMI on a housing loan. Earlier thehome loan sector in India was solely dependent on nationalized and public sector

    banks, but the entry of public sector banks into the housing finance business markedthe beginning of the first round of interest rate cuts. And this reduction in interestrates has enhanced the borrowing power of customers. Moreover, HFCs are offeringincentives to attract investors like

    Some companies sanction the housing loan without requiring you to identify propertyas a pre-requisite for eligibility

    Free accident insurance & property insurance

    Waiving of pre-payment penalty

    Waiving of processing fee

    There are a few documents which the finance companies require for setting up

    Salaried Employee Self-employed

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    CRITERIA FOR ELIGIBILITY OF HOME LOANS.

    The realty boom in India has given a new dimension to the finance sector in India -both in Home Loans andHome Insurance segments. This has not only given acompetitive edge to the finance companies to provide attractive options to customers

    but has also contributed to the increased investments in the real estate sector. This hasresulted in 13 new institutions foraying into the housing finance business in the lastthree years.

    SWOT ANALYSIS

    The latest salary slip showingstatutory deductions

    Computation of income for theprevious two years, certifiedby a Chartered Accountant

    Form 16 (showing taxdeducted at source byemployer)

    Profit & Loss Account andBalance Sheet for the previoustwo years, certified by aChartered Accountant

    Proof of age (birthcertificate/voter identitycard/passport/school-leavingcertificate/valid driving license

    Proof of age (birthcertificate/voter identitycard/passport/school-leavingcertificate/valid drivinglicense)

    Proof of residence (phone

    bill/electricity bill/ration card).

    Proof of residence (phone

    bill/electricity bill/ration card).

    Major Home Loan Providers

    Banks &Public Sector

    HousingFinanceCompanies

    State Bank of India, Corporation Bank, PunjabNational Bank, Central Bank, Dena Bank,

    Allahabad Bank, Bank of Maharashtra, Bank ofBaroda Housing Finance, Can Fin Homes, GICHousing Finance, LIC Housing Finance, PNBHousing Finance, SBI Home Finance, CentbankHome Finance, HUDCO, LIC, etc.

    FinancialInstitutions

    HDFC, ICICI Ltd, Citibank, HSBC,StandardChartered- Grindlays, IDBI Bank, etc

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    TAX BENEFITS ON HOME LOANS

    STRWNGTHS1) An active mainstream

    sector .

    2) Effective regulatory

    framework.

    3) Extensive network of

    regional bank microfinance

    institution, cooperatives

    credit unions and rural bank.

    WEAKNESSES

    1) Interest rate war persistent

    2) Dilution in due diligence on part

    of leaders is a often seen.

    3) Lack of uniformity of norms.

    4) Increase in default rates.

    OPPORTUNITIES1) Increasing urbanization.

    2) Housing microfinance

    has potential.

    3) Tax rebates on house

    loan.

    4) Falling interest rates.

    THREATS

    1) Lower transaction levels in realty

    sector.

    2) High switching costs of

    customers.

    3) Higher cost of home ownership

    is mainly depending the demand

    at other end.

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    AstheIndian real estate market makes an upward swing, and investors opt forhousing finance orhome loans,tax benefits obtained from them is a lucrative option.Customers availing ofHome Loans can claim a certain portion of the interest and

    principal that they pay towards the loan installments for reducing tax liability.

    Resident Indians are eligible for certaintax benefits on principal and interestcomponents of a loan under the Income Tax Act, 1961. Moreover, an added tax

    benefits under Sec 80 C onrepayment of principal amount up to Rs. 1,00,000 p.a. canbe availed that can further reduce your tax liability by about Rs. 30,000 p.a.

    Tax benefits can be claimed on both the principal and interest components of thehome loan as per the Income Tax Act, 1961. These deductions are available toassesses, who have taken a loan to either buy or build a house, under Section 24(b).Interest on borrowed capital is deductible up to Rs 150,000 if the following conditionsare satisfied:

    Capital is borrowed on or after April 1, 1999 for acquiring or constructing a property. The acquisition/construction should be completed within 3 years from the end of the

    financial year in which capital was borrowed. The person, extending the loan, certifies that such interest is payable in respect of the

    amount advanced for acquisition or construction of the house A loan for refinance of the principle amount outstanding under an earlier loan taken

    for such acquisition or construction.

    If the conditions stated above are not fulfilled, then the interest on borrowed capital isdeductible up to Rs 30,000 though the following conditions have to be satisfied:

    Capital is borrowed before April 1, 1999 for purchase, construction, reconstructionrepairs or renewal of a house property.

    Capital should be borrowed on or after April 1, 1999 for reconstruction, repairs orrenewals of a house property.

    If the capital is borrowed on or after April 1, 1999, but construction is not completedwithin 3 years from the end of the year, in which capital is borrowed.

    In addition to the above, principal repayment of the loan/capital borrowed is eligiblefor a deduction of up to Rs 100,000 under Section 80C from assessment year 2006-07.

    Terms and conditions for availing Tax benefits on Home Loans

    1. Tax deductions can be claimed on housing loan interest payments, subject to an upperlimit of Rs 150,000 for a financial year. Interest on the fresh loan can be claimed as adeduction, subject o the stated upper limit.

    2. An additional loan for extension/addition to the same house and the person'sdeductions on the existing loan are less than Rs 150,000; he can claim further benefitsfrom the additional loan taken, subject to the upper limit of Rs 150,000 for a financialyear.

    3. Tax benefits under Section 24 and deduction under section 80C of the Income Tax

    Act can be claimed only when the payment is made. If a person fails to make EMIpayments, he cannot claim tax benefits for the same.

    4. According to the Income Tax Act, only the person who has taken the loan can claimtax rebates.

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    5. The interest on home loans taken for repairs, renewals or reconstruction, also qualifiesfor the deduction of Rs 150,000.

    6. A husband and wife, both of whom are tax-payers with independent income sources,get tax deduction benefits, with respect to the same housing loan; to the extent of the

    amount of loan taken in their own respective name.7. If a person buys a house and sells it within the same year/after 3 years, and if any

    profit is made, then a capital gains tax liability arises on the same for which theindividual is liable to pay short-term capital gains tax since the sale took place in thesame year. But, if the sale had taken place after 3 years, then a long-term capital gainstax liability would have arisen.

    8. If it is proved that the home loan is simply an arrangement between the loan-seekerand the builder or with a third party for the purpose of claiming tax benefits, then tax

    benefits will not be allowed and benefits, previously claimed, will be clubbed to theincome and taxed accordingly.

    9. Tax benefits on interest onhousing loans are allowable only for the original loan andfor a second loan taken to repay the first loan and not for subsequent loans. Thismeans that if you have already availed of one loan to refinance the original loan andwant to no avail a third loan to refinance the second loan, tax rebate on interest

    payments will not be permissible. This is because the Section 24 (1) only talks of thesecond loan and not of subsequent loans. Even if you take the second loan at a rate ofinterest higher than the original loan, you will be eligible for a tax rebate on thesecond loan.

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    CHAPTER-2

    PAGE NO.

    RESEARCH DESIGN

    2.1PROBLEM STATEMENT 13

    2.2OBJECTIVE 13

    2.3SCOPE OF STUDY 13

    RESEARCH DESIGN

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    The formidable problem that follows the task of defining the research problem is thepreparation of the research project popularly known as the research design.

    PROBLEM STATEMENT- The main purpose of doing this project is helps tochoose the right home loan schemes for purchase house. Various public and private

    institutions have entered in this field. These institutions have initiated various house financing

    schemes to cater the diversified needs of this sector. So that I am analysis of Housing

    Finance schemes of HDFC Bank, ICICI Bank, PNB & SBI Bank.

    OBJECTIVE

    o To study how to choose the right housing finance bank.

    o To study how do get loan for construction of residential houses.

    o To discuss housing credit more affordable.

    o To know the some of housing finance schemes.

    o To discuss some tip for buying house.

    o To study of terms and condition of home loan.

    o To find out that how people to construction of houses by attractive EMI systems.

    SCOPE OF STUDY

    This study is analysis of housing finance schemes of HDFC, ICICI, PNB AND SBI

    banks. It is helpful in analyzing the home loan Schemes service provided to thecustomer and their comparison. This study was conducted by the researcher inBILASPUR, because of constraints of time and money study could not be extended toother cities. As BILASPUR being a popular and among the good cities of India is agood market of financial products & also here customers of different classes like

    business segment, service segment, and professional segment are in excess. Since thereport aims at finding the potential for financial products at BILASPUR itself takinginto consideration certain limits and problems, the area was chosen on the basis ofcoverage of product no. of respondents

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    CHAPTER- 3

    Page no.

    3.1 A COMPNY PROFILE OF FOUR BANKS WHICH

    PROVIDE HOUSING FINANCE:- 15-18

    3.1.1 HOME LOAN OF HDFC BANK

    SWOT ANALYSIS 19-25

    3.1.2 HOME LOAN OF PNB BANK

    3.1.3 SWOT ANALYSIS 26-28

    3.1.4 HOME LOAN OF SBI BANK

    SWOT ANALYSIS 29-34

    3.1.5 HOME LOAN OF ICICI BANK

    SWOT ANALYSIS 35-44

    3.2 COMPARE HOUSING LOAN OF DIFFERENT BANKS 45

    HDFC BANK

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    HDFC Bank was incorporated in 1994 by Housing Development FinanceCorporation Limited (HDFC), India's largest housing finance company. It was amongthe first companies to receive an 'in principle' approval from theReserve Bank ofIndia (RBI) to set up a bank in the private sector. The Bank started operations as a

    scheduled commercial bank in January 1995 under the RBI's liberalization policies.

    Times Bank Limited (owned by Bennett, Coleman & Co. / Times Group) was mergedwith HDFC Bank Ltd., in 2000. This was the first merger of two private banks inIndia. Shareholders of Times Bank received 1 share of HDFC Bank for every 5.75shares of Times Bank.

    In 2008 HDFC Bank acquiredCenturion Bank of Punjab taking its total branches tomore than 1,000. The amalgamated bank emerged with a base of about Rs. 1,22,000crore and net advances of about Rs.89,000 crore. The balance sheet size of thecombined entity is more than Rs. 1,63,000 crore.

    ICICI BANK

    ICICI Bank is India's second-largest bank with total assets of Rs. 3,744.10 billion(US$ 77 billion) at December 31, 2008 and profit after tax Rs. 30.14 billion for thenine months ended December 31, 2008. The Bank has a network of 1,416 branchesand about 4,644 ATMs in India and presence in 18 countries. ICICI Bank offers awide range of banking products and financial services to corporate and retailcustomers through a variety of delivery channels and through its specialisedsubsidiaries and affiliates in the areas of investment banking, life and non-lifeinsurance, venture capital and asset management. The Bank currently has subsidiariesin the United Kingdom, Russia and Canada, branches in United States, Singapore,Bahrain, Hong Kong, Sri Lanka, Qatar and Dubai International Finance Centre andrepresentative offices in United Arab Emirates, China, South Africa, Bangladesh,Thailand, Malaysia and Indonesia. Our UK subsidiary has established branches inBelgium and Germany. ICICI Bank's equity shares are listed in India on BombayStock Exchange and the National Stock Exchange of India Limited and its AmericanDepositary Receipts (ADRs) are listed on the New York Stock Exchange(NYSE).ICICI Bank was originally promoted in 1994 by ICICI Limited, an Indianfinancial institution, and was its wholly-owned subsidiary.

    ICICI's shareholding in ICICI Bank was reduced to 46% through a public offering ofshares in India in fiscal 1998, an equity offering in the form of ADRs listed on the

    NYSE in fiscal 2000, ICICI Bank's acquisition of Bank of Madura Limited in an all-stock amalgamation in fiscal 2001, and secondary market sales by ICICI toinstitutional investors in fiscal 2001 and fiscal 2002. ICICI was formed in 1955 at theinitiative of the World Bank, the Government of India and representatives of Indianindustry. The principal objective was to create a development financial institution for

    providing medium-term and long-term project financing to Indian businesses. In the1990s, ICICI transformed its business from a development financial institutionoffering only project finance to a diversified financial services group offering a wide

    variety of products and services, both directly and through a number of subsidiariesand affiliates like ICICI Bank. In 1999, ICICI become the first Indian company andthe first bank or financial institution from non-Japan Asia to be listed on the NYSE.

    http://en.wikipedia.org/wiki/Reserve_Bank_of_Indiahttp://en.wikipedia.org/wiki/Reserve_Bank_of_Indiahttp://en.wikipedia.org/wiki/Centurion_Bank_of_Punjabhttp://en.wikipedia.org/wiki/Centurion_Bank_of_Punjabhttp://en.wikipedia.org/wiki/Reserve_Bank_of_Indiahttp://en.wikipedia.org/wiki/Reserve_Bank_of_India
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    After consideration of various corporate structuring alternatives in the context of theemerging competitive scenario in the Indian banking industry, and the move towardsuniversal banking, the managements of ICICI and ICICI Bank formed the view thatthe merger of ICICI with ICICI Bank would be the optimal strategic alternative for

    both entities, and would create the optimal legal structure for the ICICI group'suniversal banking strategy. The merger would enhance value for ICICI shareholdersthrough the merged entity's access to low-cost deposits, greater opportunities forearning fee-based income and the ability to participate in the payments system and

    provide transaction-banking services. The merger would enhance value for ICICIBank shareholders through a large capital base and scale of operations, seamlessaccess to ICICI's strong corporate relationships built up over five decades, entry intonew business segments, higher market share in various business segments,

    particularly fee-based services, and access to the vast talent pool of ICICI and itssubsidiaries. In October 2001, the Boards of Directors of ICICI and ICICI Bankapproved the merger of ICICI and two of its wholly-owned retail finance subsidiaries,ICICI Personal Financial Services Limited and ICICI Capital Services Limited, withICICI Bank. The merger was approved by shareholders of ICICI and ICICI Bank inJanuary 2002, by the High Court of Gujarat at Ahmedabad in March 2002, and by theHigh Court of Judicature at Mumbai and the Reserve Bank of India in April 2002.Consequent to the merger, the ICICI group's financing and banking operations, bothwholesale and retail, have been integrated in a single entity.

    PUNJAB NATIONAL BANKWith over 37 million satisfied customers and over 4589 offices, PNB has continued to

    retain its leadership position among the nationalized banks. The bank enjoys strongfundamentals, large franchise value and good brand image. Besides being ranked asone of India's top service brands, PNB has remained fully committed to its guiding

    principles of sound and prudent banking. Apart from offering banking products, thebank has also entered the credit card & debit card business; bullion business;insurance business; Gold coins & asset management business, etc.

    Since its humble beginning in 1895 with the distinction of being the first Indian bankto have been started with Indian capital, PNB has achieved significant growth in

    business which at the end of March 2008 amounted to Rs 2,85959 crore. Today, withassets of more than Rs 1,99,000 crore, PNB is ranked as the 3rd largest bank in thecountry (after SBI and ICICI Bank) and has the 2nd largest network of branches(4589 including 322 extension counters).During the FY 2007-08, with 43% share oflow cost deposits, the bank achieved a net profit of Rs 2,049 crore, maintaining itsnumber ONE position amongst its peers. The banks Return on Assets at 1.15% was

    also the highest. During the FY 2007-08,its ratio of priority sector credit to net bankcredit at 44.11% & agriculture credit to net bank credit at 18.94% was also higherthan the respective national goals of 40% & 18%.

    PNB has always looked at technology as a key facilitator to provide better customerservice and ensured that its IT strategy follows the Business strategy so as to arrive

    at Best Fit. The bank has made rapid strides in this direction and achieved 100%branch computerisation. A pioneering effort of the bank in the use of IT is theimplementation of Core Banking Solution (CBS) which facilitates any time, anywhere banking. PNB has implemented CBS in 3503 service outlets at around centers

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    to facilitate "anytime, anywhere" banking to its clients. The bank has also beenoffering Internet banking services to the customers of CBS branches like booking oftickets, payment of bills of utilities, purchase of airline tickets etc.

    Towards developing a cost effective alternative channels of delivery, the bank hasinstalled more than 1516 ATMs and entered into ATM sharing arrangement withother banks & IDRBT, making available a pool of additional 21,500 ATMsthroughout the country to its customers.

    Backed by strong domestic performance, the bank is planning to realize its globalaspirations. In order to increase its international presence, the bank has already set uprepresentative offices at Almaty (Kazakhstan), Dubai (UAE) & Shanghai (China) ; a

    branch at Kabul (Afghanistan) and a subsidiary at London (UK) and a branch atHongkong. Work on assessing potential at other international centers is progressing.The bank also has a joint venture with Everest Bank Ltd. (EBL), Nepal, with 20 percent equity participation. With PNBs management, EBL has become one of the

    leading banks in Nepal. As a tribute to its consistent business growth, improved assets& attractive returns to shareholders in the joint venture, PNB has won Bank of the

    Year Award in Nepal (2006) by The Banker, a publication of the London based

    Financial Times.

    Amongst Top 1000 Banks in the World, The Banker listed PNB at 255th place.Further the leading international Credit Rating index provider, Standard & Poors

    (2006) listed PNB, amongst the 300 World companies & 7 Indian companies, whichare expected to emerge as challengers to the worlds leading blue chip companies.

    Financial Performance:

    Punjab National Bank continues to maintain its frontline position in the Indianbanking industry. In particular, the bank has retained its NUMBER ONE positionamong the nationalized banks in terms of number of branches, operating and net profitin the year 2006-07. The performance highlights of the bank in terms of business and

    profit are shown below:(Rs Crore)

    Parameters March05 March06 March07 CAGR (%)Gross Profit 2404, 2917, 3231, 15.91

    Net Profit 1410, 1439, 1540, 4.50Deposits 103167, 119685, 139860, 16.43Advances 60413, 74627, 96597, 26.45Business 163580, 194312, 236457, 20.23

    Recognition: In recognition of its efforts in various areas, the bank has receivedvarious recognitions.

    National Award for Excellence in lending to SSI and tiny sector for the year 2004-05and 2005-06 respectively.Golden Peacock National Training Award for three successive years (2004, 2005 &2006). Golden Peacock Award for Excellence in Corporate Governance for the year

    2004-05 and 2006-07 by Institute of Directors (IOD).SKOCH Challenger Award for Change Management for the year 2005-06 inrecognition of the banks services towards upliftment of the weaker sections of thesociety and SKOCH Challenger Award2006-07 for capacity building for the

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    Farmers Training College initiativeBest IT Team of the Year (2005-06) by IDRBT.Amity Corporate Excellence Award, 2006-07

    SBI BANK

    State Bank of India (Hindi:) (SBI) is the largeststate-

    ownedbanking andfinancial services company inIndia.The bank traces its ancestry

    toBritish India,through theImperial Bank of India,to the founding in 1806 of

    theBank of Calcutta,making it the oldest commercial bank in theIndian

    Subcontinent.Bank of Madras merged into the other two presidency banks, Bank of

    Calcutta and Bank of Bombay to form Imperial Bank of India, which in turn became

    State Bank of India. Thegovernment of India nationalized the Imperial Bank of India

    in 1955, with theReserve Bank of India taking a 60% stake, and renamed it the State

    Bank of India. In 2008, the government took over the stake held by the Reserve Bank

    of India.

    SBI provides a range of banking products through its vast network of branches in

    India and overseas, including products aimed atnon-resident Indians(NRIs). The State

    Bank Group, with over 16,000 branches, has the largest banking branch network in

    India.Its also considered as the best bank even abroad ,having around 130 branches

    overseas [including 1 ADB]and one of the largest financial institution in the world .

    With an asset base of $352 billion and $285 billion in deposits, it is a regional

    banking behemoth. It has a market share among Indian commercial banks of about

    20% in deposits and advances, and SBI accounts for almost one-fifth of the nation's

    loans.[2]

    The State Bank of India is the 29th most reputed company in the world according

    toForbes.[3]Also SBI is the only bank to get featured in the coveted "top 10 brands of

    India" list in an annual survey conducted by Brand Finance and The Economic

    Times in 2010.[4]

    The State Bank of India is the largest of theBig Four of India, along withICICI

    Bank,Punjab National Bank andHDFC Bankits main competitors.[5]and"

    GUINNESS BOOK OF WORLD RECORD " that 56 million transactions happening

    per day all over the world is definitely an achievement

    3.1.1 HOME LOAN OF HDFC BANK

    http://en.wikipedia.org/wiki/Hindi_languagehttp://en.wikipedia.org/wiki/Government-owned_corporationhttp://en.wikipedia.org/wiki/Government-owned_corporationhttp://en.wikipedia.org/wiki/Bankhttp://en.wikipedia.org/wiki/Financial_servicehttp://en.wikipedia.org/wiki/Indiahttp://en.wikipedia.org/wiki/British_Rajhttp://en.wikipedia.org/wiki/Imperial_Bank_of_Indiahttp://en.wikipedia.org/wiki/Bank_of_Calcuttahttp://en.wikipedia.org/wiki/Indian_Subcontinenthttp://en.wikipedia.org/wiki/Indian_Subcontinenthttp://en.wikipedia.org/wiki/Government_of_Indiahttp://en.wikipedia.org/wiki/Reserve_Bank_of_Indiahttp://en.wikipedia.org/wiki/Non-resident_Indianhttp://en.wikipedia.org/wiki/State_Bank_of_India#cite_note-1http://en.wikipedia.org/wiki/State_Bank_of_India#cite_note-1http://en.wikipedia.org/wiki/State_Bank_of_India#cite_note-1http://en.wikipedia.org/wiki/Forbeshttp://en.wikipedia.org/wiki/State_Bank_of_India#cite_note-2http://en.wikipedia.org/wiki/State_Bank_of_India#cite_note-2http://en.wikipedia.org/wiki/State_Bank_of_India#cite_note-2http://en.wikipedia.org/wiki/State_Bank_of_India#cite_note-top10-3http://en.wikipedia.org/wiki/State_Bank_of_India#cite_note-top10-3http://en.wikipedia.org/wiki/State_Bank_of_India#cite_note-top10-3http://en.wikipedia.org/wiki/Big_Four_(banks)#Indiahttp://en.wikipedia.org/wiki/ICICI_Bankhttp://en.wikipedia.org/wiki/ICICI_Bankhttp://en.wikipedia.org/wiki/Punjab_National_Bankhttp://en.wikipedia.org/wiki/HDFC_Bankhttp://en.wikipedia.org/wiki/State_Bank_of_India#cite_note-4http://en.wikipedia.org/wiki/State_Bank_of_India#cite_note-4http://en.wikipedia.org/wiki/State_Bank_of_India#cite_note-4http://en.wikipedia.org/wiki/HDFC_Bankhttp://en.wikipedia.org/wiki/Punjab_National_Bankhttp://en.wikipedia.org/wiki/ICICI_Bankhttp://en.wikipedia.org/wiki/ICICI_Bankhttp://en.wikipedia.org/wiki/Big_Four_(banks)#Indiahttp://en.wikipedia.org/wiki/State_Bank_of_India#cite_note-top10-3http://en.wikipedia.org/wiki/State_Bank_of_India#cite_note-2http://en.wikipedia.org/wiki/Forbeshttp://en.wikipedia.org/wiki/State_Bank_of_India#cite_note-1http://en.wikipedia.org/wiki/Non-resident_Indianhttp://en.wikipedia.org/wiki/Reserve_Bank_of_Indiahttp://en.wikipedia.org/wiki/Government_of_Indiahttp://en.wikipedia.org/wiki/Indian_Subcontinenthttp://en.wikipedia.org/wiki/Indian_Subcontinenthttp://en.wikipedia.org/wiki/Bank_of_Calcuttahttp://en.wikipedia.org/wiki/Imperial_Bank_of_Indiahttp://en.wikipedia.org/wiki/British_Rajhttp://en.wikipedia.org/wiki/Indiahttp://en.wikipedia.org/wiki/Financial_servicehttp://en.wikipedia.org/wiki/Bankhttp://en.wikipedia.org/wiki/Government-owned_corporationhttp://en.wikipedia.org/wiki/Government-owned_corporationhttp://en.wikipedia.org/wiki/Hindi_language
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    Features

    Maximum loan-80% of the cost of the property (including the cost of the land) and

    based on the repayment capacity of the customer. Applicant and Co- Applicant to the loan-Home Loans can be applied for either

    individually or jointly. Proposed owners of the property, will have to be co-applicants.However, the co-applicants need not be coowners.

    Maximum Term-20 years subject to your retirement age.

    Adjustable Rate Home Loan-Loan under Adjustable Rate is linked to HDFC's RetailPrime Lending Rate (RPLR). The rate on your loan will be revised every threemonths from the date of first disbursement, if there is a change in RPLR, the interestrate on your loan may change. However, the EMI on the home loan disbursed will notchange*. If the interest rate increases, the interest component in an EMI will increaseand the principal component will reduce resulting in an extension of term of the loan,

    and vice versa when the interest rate decreases.*Conditions Apply

    Fixed Rate

    Home Loan : Loan Purposes

    One can apply for Power Home for the following purposes:

    Purchase of

    Flat, row house, bungalow from developers Existing freehold properties

    Properties in an existing or proposed co-operative housing society or apartment

    owner's association

    First Power of Attorney purchases in Delhi for DDA flats allotted before 1992.

    Home Loan: Eligibility

    Salaried Self

    Age 21-60 years 25-65 years

    I ncomeI ncome cri teri a not

    provided

    I ncome criteria not

    provided

    Job

    ExperienceJob experi ence not provided

    Job experience not

    provided

    Residence

    Proof

    Residence proof not

    provided

    Residence proof not

    provided

    Home Loan: Loan Amount

    Limits on home loan

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    Minimum - Rs 1 lac

    Maximum - Rs 50 lacs

    Margin

    20% in the case of home loans

    25% in case of improvement or renovation loans

    Home Loan: Documentation

    You can download the Application Form and submit alongwith the following

    documents for an approval of loan.

    Home Loan: Interest Rates & Charge

    SalariedCustomers

    Self Employed Professionals Self Employed Businessman

    Application formwith photograph

    Application form withphotograph

    Application form withphotograph

    Identity andResidence Proof Identity and Residence Proof Identity and Residence Proof

    Latest Salary-slipEducation QualificationsCertificate and Proof of

    business existence

    Education QualificationsCertificate and Proof of

    business existence

    Form 16Last 3 years Income Tax

    returns (self and business)Business profile

    Last 6 monthsbank statements

    Last 3 years Profit /Loss andBalance Sheet

    Last 3 years Income Taxreturns (self and business)

    Last 3 years Profit /Loss andBalance Sheet

    Processing feecheque

    Last 6 months bankstatements

    Last 6 months bankstatements (self and business)

    Processing fee cheque Processing fee cheque

    http://www.hdfc.com/others/getDetails.asphttp://www.hdfc.com/others/getDetails.asp
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    Applicable Rates

    (Monthly Rest Basis)Fixed rates% Variable rates%

    Basis%

    RPLR

    Upto and including Rs 30

    lacs11.50 9.75 RPLR - 5.75

    Rs.30.01 lacs to Rs.75 lacs 11.50 10.00 RPLR - 5.50

    Over Rs.75 lacs 11.50 10.25 RPLR - 5.25

    The above rates are subject to change without notice.

    Home Loan: Terms and Conditions

    Repayment

    Step Up Repayment Facility- Helps young executives take a much bigger loan todaybased on an increase in their future income, this helps executives buy a bigger hometoday!

    Flexible Loan installments Plan- Often customers, parents and their children, wishto purchase properties together. The parent is nearing retirement and their childrenhave just started working. This option helps such customers combine the incomes andtake a long term home loan where in the installment reduces upon retirement of theearning parent.

    Tranche Based EMI- Customers purchasing an under construction property need topay interest ( on the loan amount drawn based on level of construction) till the

    property is ready. To help customer save this interest, we have introduced a specialfacility of Tranche Based EMI. Customers can fix the installments they wish to paytill the time the property is ready for possession. The minimum amount payable is theinterest on the loan amount drawn. Anything over and above the interest paid by thecustomer goes towards Principal repayment. The customer benefits by starting EMIand hence repays the loan faster.

    Security

    Disbursement

    Security for the loan is a first

    mortgage of the property to be

    financed, normally by way of

    deposit of title deeds and/or such

    other collateral security as may be

    necessary. Interim security may be

    required, if the property is under

    construction.

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    The loan will be disbursed in full or in suitable installments, taking into account the

    requirement of funds and progress of construction, as assessed by the Bank directly to

    seller or builder or local development authority or supplier of materials etc.

    Processing charges or admission fee

    Processing fee equivalent to 0.5% of the loan amount (applied for) will be collected

    along with the application form (taxes as applicable).

    Penalty for early closure- Nil

    Other Conditions

    Bank reserves the right to reject any application without assigning reasons thereof

    The applicant will undertake to inform the Bank as and when there is a change in

    address or employment

    The terms and conditions mentioned above and elsewhere under the scheme are

    subject to modification from time to time solely at Bank's discretion.

    Home Loan: Fair Practice Code For Lenders

    As directed by the Reserve Bank of India, vide circular DBOD.No.Leg.No.

    BC.65/ 09.07.005/2006-07 dated March 6, 2007; the Bank has adopted modified FairPractice Code for lenders as approved by the Board of Directors. The salient featuresof the same are:

    i) Applications for Loan

    In the loan application form, the Bank shall provide comprehensive information

    including information about fees and charges if any payable for processing and

    amount of such fees refundable in case of non acceptance of application, prepayment

    options and other matter which affects the interest of the borrowers, of all categories

    of loans, irrespective of the amount of loan sought by them.

    ii) Processing

    a. The Bank shall provide acknowledgement for receipt of all loan applications

    indicating the time frame within which the application will be disposed of.

    b. The Bank shall verify the loan application and if additional details / documents are

    required, these will be sought from the applicant.

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    c. For all categories of loans and irrespective of any threshold limits, the Bank will beexpected to process the application without delay. In case the application is turneddown, the Bank will convey in writing to the applicant the reasons for rejection withinone month.

    iii) Loan Appraisal and Terms and Conditions

    a. The sanctioning authority will be expected to ensure proper assessment of the credit

    application as per the extant instructions and credit policy of the bank. The

    availability of adequate margin and security will not be a substitute for due diligence

    on the creditworthiness of the customer.

    b. All the terms and conditions and other caveats will be duly communicated by an

    authorized official of the Bank to the customer in writing.

    c. The acceptance of the customer will be obtained on the sanction letter with the

    customer's signature under the caption A copy of the loan agreement along with all

    the enclosures quoted in the loan agreement will be furnished to the customer at the

    time of issue of the sanction letter.

    d. The sanction letter / loan agreement will clearly state that the credit facilities will be

    extended solely at the discretion of the Bank and that drawings under the following

    circumstances will be solely at the discretion of the Bank.

    i. Drawings beyond the drawing power / sanctioned limits.

    ii. Honoring of cheques issued for the purpose other than specifically stipulated in the

    sanction.

    iii. Drawings in an account once it is classified as NPA.

    iv. No drawings will be allowed in case of non-compliance of the terms and conditions

    by the borrower.

    v. Meeting further requirements of the borrower on account of growth in business will

    be subject to proper review of the credit limits.

    iv) Disbursement of loans including changes in terms & conditions

    a. The disbursement will be done immediately on compliance of all the terms and

    conditions of the sanction by the borrower and the branches need not refer to the

    sanctioning authority for disbursement.

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    b. Any changes in the terms and conditions of the sanction such as interest and charges

    will be notified to the borrower before effecting the changes.

    c. Any changes in interest rate and charges will be effected only prospectively aftergiving due notice to the borrower.

    v) Post disbursement supervision

    a. The post disbursement supervision, such as submission of periodical reports and

    periodic inspection, will be stipulated at the time of issue of the sanction letter. The

    sanction letter would also mention whether the Bank or the borrower will bear the

    cost of inspection.

    b. The Bank will issue notices to the borrowers in advance in case the Bank decides to

    recall the advance / accelerate the payment / accelerate the performance under the

    loan agreement. Or seek additional securities.

    c. The Bank shall release all securities on receiving payment of loan. However, the Bank

    may decide to exercise the right to set off any legitimate right or lien for any other

    claim against borrower. In case the Bank decides to retain the security, the borrower

    will be notified about the remaining claims and the documents under which the Bank

    is entitled to retain the security till the relevant claim is paid / settled

    v) Others

    a. The Bank will not interference in the affairs of the borrowers except where provided

    for in the terms and conditions of the loan sanction documents, such as periodic

    inspection, scrutiny of books of accounts, verification of stocks and book debts, and

    scrutiny of QIS statements.

    b. In case any information not disclosed earlier by the borrower has come to the notice

    of the Bank, the Bank will have the right to elicit the necessary information from the

    borrower and initiate action to protect its interest.

    c. While, the Bank may participate in credit-linked schemes framed for weaker sections

    of the society, the Bank shall not discriminate on grounds of sex, caste and religion in

    the matter of lending.

    d. In the matter of recovery of loans, the Bank shall not resort to undue harassment such

    as persistently bothering the borrowers at odd hours and use of muscle power.

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    e. In the case of receipt of request for transfer of borrowal account, either from the

    borrower or from other banks / FIs which propose to take over the loan, the Banks'

    consent or objection, if any, shall be conveyed within 21 days from the date of receipt

    of request.

    vi) Grievance Redresser

    Though the sanction of the loans will be at the sole discretion of the Bank, borrowers

    will have an opportunity to appeal against the decision of the Bank's functionaries.

    Any such grievance received from the borrower will be heard and disposed of by the

    next higher authority. For this purpose the following review structure is available to

    the borrower.

    SWOT ANALYSIS OF HDFC BANK

    Strengths : -

    1. Right strategy for the right products.

    2. Superiorcustomer servicevs. competitors.

    3. Great Brand Image.

    4. Products have required accreditation.

    5. High degree of customer satisfaction.

    Weakness :

    1. Some gaps in range for certain sectors.

    2. Customer service staff need training.

    3. Processes and systems, etc

    4. Management cover insufficient.

    5. Sectoral growth is constrained by low

    unemployment levels and competition for

    staff

    Opportunities :

    1. Profit margins will be good.

    2. Could extend to overseas broadly.

    3. New specialist applications.

    4. Could seek better customer deals.

    5. Fast-track career development opportunities

    on an industry-wide basis.

    Threats : -

    1. Legislation could impact.

    2. Great risk involved

    3. Very high competition prevailing in the

    industry.

    4. Vulnerable to reactive attack by major

    competitors.

    5. Lack of infrastructure in rural areas could

    constrain investment

    3.1.2 HOME LOAN FOR PNB BANK

    PNB reaches out to one with fast, friendly and most convenient home loans for:

    http://managementfunda.com/customer-service/http://managementfunda.com/customer-service/
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    Construction or purchase of house/ flat.

    Purchase of house/ flat on First Power of Attorney basis from the original allotted.

    Carrying out repairs/ renovations/ additions/ alterations to existing house/ flat

    Special Feature- To cover the loan outstanding, life Insurance cover is also availableon payment of one time premium which can also be financed by the Bank.

    Extent of loan

    Individual

    For construction/purchase of house/ flat:- 75% of the cost of construction of houseor purchase of house/ flat .

    For carrying out repairs/ renovation/ additions/ alterations: - 75% of the estimatedcost subject to maximum of Rs. 20lacs

    Loan upto Rs.20 Lacs for purchase of Land/Plot.

    Loan is available maximum upto Rs.2 Lacs for furnishing.

    Security

    Mortgage of property for which finance is being given.

    In case of purchase of house/ flat from housing board/ society where mortgage cannot

    be created immediately, a tripartite agreement shall be executed amongst the housing

    board/ society, borrower and the Bank.

    In case of purchase of house/ flat on first power of attorney, additional security equalto 125% of the loan amount by way of mortgage of some other property or pledge of

    bank's FDR/ LIC policy/ Govt. Securities, NSCs, KVPs, IVPs, / PSU Bonds etc.

    RATE OF INTEREST

    INTEREST RATES ON ADVANCES UNDER RETAILLENDING SCHEMES

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    (effective from 1st

    January 2009BPLR 12.00%)I. a Housing Financeto Individualsincluding NRIs /

    Flexible Housingscheme / existing FinBasket a/csFor repayment period

    Fixed Option for loans Floating Option for loans

    Upto 20 lac Above 20lac

    Upto 20 lac Above 20lac

    i) Upto 5 years 9.25 10.25 9.00 10.00

    ii) Above 5 & upto 10years

    10.25 10.50 9.50 10.00

    iii) Above 10 & upto20 years

    10.75 11.00 9.75 10.25

    iv) Above 20 yrs & upto

    25 yrs.

    11.25 11.50 10.00 10.50

    I. b. FLEXIBLEHOUSING(OVERDRAFTCOMPONENT)

    BPLR i.e. 12%

    I. c. OVERDRFTFACILITY TOEXISTINGHOUSING LOANSBORROWERS FORPERSONAL NEEDS

    BPLRi.e. 12%

    The aforesaid revised rates of interest under floating option will also beapplicable in:

    Existing as well as new accounts in Flexi-Housing scheme (Term Loancomponent) and

    In existing accounts in Fin Basket scheme which stands as closed.

    The fixed rate of interest option of Housing Loans, disbursed on or after

    01.08.2006, will be subject to reset clause of five years on all repaymenttenors except tenor upto 05 year.(RBD Advances Circular 25 dated2.8.2006).

    Extra 0.50% Rate of Interest on card rate to be charged in respect of

    persons already having one or more houses and availing Housing Loan forsubsequent house(s). This extra Rate will continue to be charged in allcases where either borrower or co-borrower is having one or more housesin his/her name.

    Documentation Charges

    Rs.1,350/- + Service Tax & Education Cass.

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    Repayment

    Loan is to be repaid in equated monthly installments within a period of 25 years orbefore the borrower attains the age of 65 years.

    Disbursement

    For outright purchase of house/ flat, the loan amount will be paid in lumpsum to thevendor.

    For house/ flat under construction, the loan amount will be disbursed in stages as perprogress of construction/ demand by selling agency

    SWOT ANALYSIS OF PNB

    STRENGTH

    Wide network

    Large number of customers

    Fast adaptability to technology

    Brand image

    WEAKNESS

    Casual behaviour

    Corruption and red tapism

    Slow decision making due to large

    hierarchy

    High gross NPA

    OPPORTUNITIES

    Home to home banking services

    Diversification towards other fields

    Globalization

    THREATS

    Stiff

    competition fromSBI and otherprivate players

    Salespromotion is verypoor other bank.

    3. Home Loan of SBI Bank

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    applicants income and repaying capacity, age, assets and liabilities, cost of theproposed house/flat etc. To enhance loan eligibility you have option to add:

    Margin

    Rate of Interest

    a) SBI Easy Home Loan

    Income of your spouse/ your son/ daughter living withyou, provided they have a steady income and his/ hersalary account is maintained with SBI.

    Expected rent accruals (less taxes, cess, etc.) if thehouse/ flat being purchased is proposed to be rented out.

    Depreciation, subject to some conditions.

    Regular income from all sources.

    Loan Amount Margin (Min.) Maximum LTV Ratio(Max.)

    Upto Rs. 20 Lacs 10% 90%

    Above Rs. 20 Lacs. 20% 80%

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    (Upto Rs.30 Lakh) (Base Rate: 8.25%

    p.a.)

    Name SBI Easy Home Loan

    Facility

    Type

    Term Loan or OD as in SBI MaxGain. (OD facility will be

    available for loans above Rs.5 Lacs.)Loanamount

    Upto (and including) Rs.30 Lacs

    InterestRate

    Card Rate applicable for the tenor of the loan1.50% aboveBase Rate, Present effective rate being 9.75% p.a.

    Ist Year 1% discount over Card Rate, present effective rate being8.75% p.a.

    2n and 3r year

    0.25% discount over Card Rate, present effective rate being9.50% p.a.

    4t year

    onwards

    Card Rate

    No Fixed Interest Rate option.

    b) SBI Advantage Home Loan

    (Above Rs.30 Lacs and upto Rs.75 Lacs) (Base Rate: 8.25% p.a.)

    Name SBI Advantage Home Loan

    (Above Rs.30 Lacs and upto Rs.75 Lacs)

    FacilityType Term Loan or OD as in SBI MaxGain.

    Loanamount

    For Home Loans above Rs 30 lacs and upto Rs. 75.00 Lacs

    InterestRate

    Card Rate applicable for the tenor of the loan1.75% aboveBase Rate, Present effective rate being 10.00% p.a.

    Ist Year 1.25% discount over Card Rate, present effective rate being8.75% p.a.

    2n and 3r year

    0.50% discount over Card Rate, present effective rate beingat 9.50% p.a.

    4t

    yearonwards

    Card Rate

    No Fixed Interest Rate option.

    c) SBI Premium Home Loan

    (Above Rs.75 Lack) (Base Rate: 8.25% p.a.)

    Name SBI Premium Home LoanAbove Rs.75 Lacs

    Facility

    Type

    Term Loan or OD as in SBI MaxGain upto Rs.1 Crore.

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    Loan

    amount

    For Home Loans above Rs 75.00 lacs

    I nterest

    rate

    Card Rate applicable over the tenor of the loan is 1.75% over

    the Base Rate, present effective rate being 10.00% p.a.

    Concessions including discretionary concessions will be

    avail able over the tenor of the loan

    No F ixed I nterest Rate option.

    Repayment

    Repayment period:Maximum 25 years (or) Up to the age of 70 years (theage by which the loan should be fully repaid) of the borrower, whichever is

    early.

    Moratorium period (Repayment holiday): The moratorium period is

    included within the maximum repayment period.

    Security

    Equitable mortgage of theproperty.

    Process fees

    Loan Amount ProcessingFee

    Upto Rs.5 Lac Rs.1000/-

    Above Rs.5 Lac and

    upto Rs.10 LacRs.2000/-

    Above Rs.10 Lac

    and upto Rs.20 Lac

    Rs.5000/-

    Above Rs.20 Lac

    and upto Rs.50 Lac

    Rs.7,000/-

    Above Rs.50 Lac

    and upto Rs.1 Cr

    Rs.8,000/-

    Above Rs.1 Cr and

    upto Rs.5 Cr

    Rs.10,000/-

    Above Rs.5 Cr Rs.20,000/-

    NOTE

    1) 75 % of the processing fee may be refunded in the following cases:

    (a) Rejection of loan application on account of unsatisfactory pre-sanction surveyreport.

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    (b) Rejection of loan application on account of unsatisfactory legal/valuation reports.

    In cases where applications are sanctioned or rejected after complete loan processing,fee will not be refunded.

    2) Actual charges for the following will be payable by the customer in addition to

    the processing fee:

    a) Pre-sanction

    (i) Advocate's fee for property search and the title investigation report.

    (ii) Valuer's fee for valuation report.

    b) Post-sanction

    (i) Stamp duty payable for Loan agreement & mortgage.

    (ii) Property insurance premium.

    SWOT ANALYSIS OF SBI

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    4. HOME LOAN OF ICICI BANK

    Strengths

    Brand name

    Market Leader

    Wide Distribution Network

    Government Owned

    Diversified Portfolio

    Weaknesses

    Minor hindrances

    Hierarchical management

    Lags modernization

    Opportunities

    Merger of associate banks with

    SBI

    Opportunities for public sector

    banks

    New Branches and ATM's

    Expansion on Foregin soil

    Threats

    Advent of MNC banks

    Private banks venturing into

    the rural

    Employee Strike

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    ICICI Bank Home loansprovide not just the most competitive interest rates & bestlevel of service, but also products designed to cater to the specific needs of consumer.

    New products / new features in existing products are introduced based on customerfeedback. Choose the ICICI Bank Home Loan that suits ones needs.

    Home Loans

    Home Loans are provided to individuals to own a residential property.

    ICICI Bank offers easy home loans for

    First Purchase in ready construction Under construction property Purchase in re-sale

    Self construction - extension of existing living space

    The following are the features of ICICI Bank Home Loans

    Home loan amount can be chosen to suit specific needs. One can avail of a loan up to 80% of Cost Of Property. Conveniently pay off the loan over a period of upto 25 years. It can be availed at the Floating rate of Interest or at the Fixed rate of Interest or at the

    combination of both Fixed & Floating rates. Faster repayment as principal repayment in on monthly rest.

    EligibilityNorms forHome Loans.

    Home Loans can be availed by Resident Indian whether Salaried or Self-Employedand also by Non- Resident Indian who are Salaried. For resident Indians the followingare the eligibility norms

    Land Loans

    Land loans give an opportunity for individual customer to purchase a residential plotof land to do self- construction. Thus, customer can invest now in a plot of land &

    build in future. The Land loan can be financed only within municipal limits of HUB

    One must be at least 21 years of agewhen the loan is sanctioned.

    The loan must terminate before orwhen you turn 65 years of age or

    before retirement, whichever isearlier.

    One must be employed or self-employed with a regular source ofincome.

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    locations or in case of direct allotment outside municipal limits by DA.

    Land Loan can be availed by Resident Indian whether Salaried or Self-Employed andalso by Non- Resident Indian.

    Home Improvement Loans

    Home Improvement Loan is offered to facilitate improvement of a self-owneddwelling unit to existing or new customer. HIL considers a range of facilities internalor external to the structure without increase in the living pace. Thus, a customer canadd or improve facilities to his dwelling unit with a loan at Home Equity Loan rate ofinterest

    Home Improvement Loan can be availed by Resident Indian whether Salaried or Self-Employed.

    Office Premises Loans

    Office Premises Loancan be used for purchase, construction, extension & also forimprovement (at the time of acquisition of office premises. It creates an opportunity toextend loans to self-employed individuals to house their profession or business givinga permanent address for generating steady flow of income. The product can alsoinclude the estimate of renovation at the time of purchase of the property. This loan is

    especially meant for self-employed professionals like Doctors, Architects etc.

    Home Loanscan be availed by Resident Indian who are Self-Employed and also byNon- Resident Indian who are Salaried.

    EMI Under Construction

    EMI Under Construction is offered for structuring a home loan to enable individuals

    to commence his EMI in a partly disbursed under construction project.Commencement of EMI ensures re-payment towards principal amount leading tosavings in interest and faster repayment of the loan. The EMI paid is as per thesanctioned loan amount and remains constant during the tenure of the loan. The tenureof the loan keeps moving up with additional amount being disbursed.

    EMI under Construction can be availed by Resident Indian whether Salaried or Self-Employed and also by Non- Resident Indian.

    Balance Transfer

    Balance Transfer is a facility offering the customer a choice to transfer theoutstanding balance of the loan availed for better terms & conditions. BalanceTransfer helps to move from higher rate of interest to lower rate of interest or increase

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    in loan component as Top up. BT is possible only from loans taken from HFCsapproved by NHB for refinance, Banks or employer Loans taken from Central orState Government.

    Balance Transfer can be availed by Resident Indian whether Salaried or Self-Employed.

    Top Up Loan

    Top up Loan can be availed time and again for various personal requirement based onvalue of the property. It offers the customer additional funds against the security ofthe same property. To avail Top Up loan, the vintage of atleast six months is requiredfor the loan availed. The basic eligibility emerges with good repayment track record.The end use letter is essential to be collected.

    The End use of Top Up Loans can be

    Furnishing of home Consumer durable Childs education

    Daughters marriage Family holiday Vehicle

    Any other personal requirement of the borrower provided it is not speculative or illegal in nature

    This product is applicable to fully disbursed cases with no post- disbursementdocument pending.This product is priced more than base home loan rates but lower than any personal loan rates.Top Up Loan can be availed by Resident Indian whether Salaried or Self-Employed.

    Loan on Phone

    Loan On Phone is a pre-sanctioned loan. Its is based on the existing relationship of the

    customer with ICICI Bank. The biggest advantage is that the customer can get theloan with minimum documentation. Good banking transactions and repaymentrecords becomes a strength for availing loans in future.Loan on Phone can be availed by Resident Indian whether Salaried or Self-Employed

    Home Equity Loan

    Loan against property gives the owner of residential or commercial premises to

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    leverage on the value of the property. It offers the ability to unlock funds gives theadvantage of looking at the asset as a source of security bringing liquidity andretaining ownership. In case of HEL the property should be self occupied by one ofincome considered applicants. The security of the property ensures competitive rate of

    interest. The interest component of the EMI paid by SEP / SENP can be booked asexpenses in their P & L

    Home Equity Loans are provided for many personal requirements of the customer viz.

    Marriage Child Education Business Purchase of Property (Where mortgage is not possible) Improvement of Property Medical Treatment

    Home Equity Loans can be availed by Resident Indian who are Self-Employed andalso by Non- Resident Indian who are Salaried.

    Property Overdraft

    The overdraft facility fromICICI Bank Home Loansallows you to borrow moneyagainst your self-occupied property. The overdraft facility comes with a multi-citycheque book and phone banking facility. The customer is charged interest only for the

    amount that he withdraws from the account. Whenever he deposits funds into theaccount, they go towards reducing the outstanding balance in the account.

    It offers the following benefits:-

    Generating capital against property (R) or ( C) for business or personal use Convenience of Pre - Sanctioned limit and draw as you need Pay interest on the amount drawn and for days utilized Convenience of depositing & withdrawing like any Current Account Benefit of Cheque Book & Phone banking Fast Processing and door-step service Multi-city cheque book and phone banking facility

    Property Overdraft can be availed by Resident Indian who are Self-Employed

    Lease Rental Discounting

    Lease Rental Discounting helps to raise funds against the future expected rentals ofself owned commercial property. The property should be occupied by the Lessee.Similar to Home Equity Loans, LRD can be provided for any personal requirementsof the customer viz.

    Marriage Child Education Business

    http://www.icicibank.com/Pfsuser/loans/homeloans/hlhomepage.htmhttp://www.icicibank.com/Pfsuser/loans/homeloans/hlhomepage.htmhttp://www.icicibank.com/Pfsuser/loans/homeloans/hlhomepage.htmhttp://www.icicibank.com/Pfsuser/loans/homeloans/hlhomepage.htm
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    Purchase of Property (Where mortgage is not possible) Improvement of Property Medical Treatment

    Lease Rental Discounting can be availed by Resident Indian whether Salaried or Self-Employed

    Factors Affecting ones Loan Amount

    WithICICI Bank Home Loans,you can get a home loansuited to your needs. Thehome loan amountdepends on your repayment capability and is restricted to amaximum of 80% of the cost of the property or the cost of construction as applicable.A number of factors are taken into account when assessing your repayment capacity.Repayment capacity takes into consideration factors such as income, age,qualifications, number of dependants, spouse's income, assets, liabilities, stability,continuity of occupation and savings history.

    However, there are ways by which you can enhance your eligibility.

    If your spouse is earning, put him/her as a co-applicant. The additional income shallbe included to enhance your loan amount. In case of any co-owners they mustnecessarily be co-applicants.

    The final amount to be sanctioned will depend on your repayment capacity. However,what you ultimately are entitled to will have to conform within the limits fixed foreach loan

    Also, when the company looks at the total cost, registration charges, transfer chargesand stamp duty costs are included

    Documents required for Home Loan Sanction

    ICICI Bank Home Loans,the leading Home Loans Provider, offers attractive interest

    rates and unbeatable benefits to ensure that you get the best deal without any hassles.Keeping your convenience in consideration, we ask one for minimal mandatorydocuments for the sanctioning of one home loan.At ICICI Bank Home Loans werequire the following documents to sanction one home loan:

    Sanction Documents

    Duly Completed Application Form

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    Photograph

    Fee Cheque

    Photo Identity Proof

    Age Proof

    Signature Verification Proof

    Residence Address Proof

    Document specific for Self Employed

    Income Tax Return / Computation of Total Income / Auditors Report /Balance Sheet / Profit & Loss Account certified by CharteredAccountant for last 2 years (3 years for Home Equity) (both for

    business and personal of partners/directors)

    Bank Statement for last 6 month from operating account

    Repayment Track record of existing loans / Loan closure letter

    Board Resolution in case of a company

    Proof of existence

    Office Address Proof

    Photo Identity Proof, Residence Address Proof, Signature Verificationis required to be provided for all the main partners / directors.

    These are the documents required for sanctioning a loan. You may be asked to submitfurther legal documents if required by ICICI Bank or its approved lawyers. Do retain

    photocopies of all documents being submitted by you.

    Disbursement of your ICICIBank Home Loan

    AtICICI Bank Home Loans,we disburse the loan amount after you identify andselect the property or home that you are purchasing and submit the requisite legaldocuments.

    While you may be under the impression that the list of documents asked for is ratherextensive, please note that it is for your own good. Each and every single documentasked for will be verified and checked to ensure your safety.

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    This may take some time but we want to ensure a clear title and will complete all thelegal and technical verifications to ensure that you have full rights to your home.

    Your loan will be disbursed after you identify and select the property or home that

    you are purchasing and on your submission of the requisite legal documents.

    The 230 A Clearance of the seller and / or 37I clearance from the appropriate incometax authorities (if applicable) is also needed.

    On satisfactory completion of the above, on registration of the conveyance deed andon the investment of your own contribution, the loan amount (as warranted by thestage of construction) will be disbursed by ICICI Bank.

    Services & Charges

    ICICI Home Finance ensures that you get the best Home Loans in terms of interestrates and other facilities. You can choose from Adjustable, Fixed or Floating RateHome Loan.

    Disbursement Documents

    Property documents (as per P&D for respective states and asasked by empanelled lawyers for individual cases)

    Facility Agreement

    Disbursal Request Form

    Cheque Submission Formfor Pre EMI and EMI cheques

    ECS or Auto Debit for ICICI Bank account holders or Post DatedCheques for EMI / Pre EMI

    Personal Guarantors Documents (PG Form, Photograph, IdentityProof, Address Proof, Signature Verification and Incomedocuments, if applicable)

    Charges Home Loans

    Loan Processing Charges / RenewalCharges

    0.5% to 1%

    Prepayment Charges2% on the principaloutstanding on full

    prepayment

    Charges for late payment 2% per month

    Charges for changing from fixed to floating 1.75% on principal

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    Note : Service Tax and other taxes, levies, etc. applicable as per prevailing rate will becharged over and above these charges.

    Repayment Terms of your Home Loan

    In our endeavor to make taking a home loan an easy process for you, we atICICI

    Bank Home Loans address all your queries about the repayment terms of HomeLoans with respect to tenure,home loan EMIs,methods ofhome loans EMIpaymentsandpre-EMI interest.

    What is the repayment tenure?

    How is the loan repaid?

    What is an EMI?

    When does the repayment start?

    How is the EMI paid?

    What if a PDC bounces?

    What is pre-EMI interest?

    When do I pay PEMIs?

    What is the repayment tenure?

    Repayment tenure is the tenure for the number of year for which the loan getssanctioned. We offer you a wide range of options for the tenure of the loan. You cantake a home loan for up to 25 years provided you do not reach the age of 65 years orretire within that period

    How is the loan repaid?

    All loan repayments are done via equated monthly installments (EMI).

    rates of interest outstanding

    Charges for changing from floating to fixedrates of interest

    1.75% on principaloutstanding

    Cheque Swap Charges Rs. 500/-Document Retrieval Charges Rs. 500/-

    Cheque bounce charges Rs. 200/-

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    What is an EMI?

    An EMI refers to an equated monthly installment. It is a fixed amount which you payevery month towards your loan. It comprises of both, principal repayment and interest

    payment

    When does the repayment start?

    EMI payments start from the month following the month in which the fulldisbursement has been made

    How is the EMI paid?

    The EMI is to be paid every month through post-dated cheques (PDCs) or ElectronicClearing System (ECS)*. If you are opting for PDCs, then you will have to provide 36PDCs upfront. The PDCs are to be dated on the 1st of every month. However, if youreceive your salary a few days later, we provide the flexibility of dating the chequesfor the 10th of the month. In case you have an ICICI Savings account you can also goin for the facility of Auto Debit.

    What if a PDC bounces?

    In the case of a bounced cheque or delayed payment, charges and outstanding dueswill be charged as per the prevailing company policy. You can replace old PDCs withnew ones within 5 - 7 working days.

    What is pre-EMI interest?

    In the case of part disbursement of the loan, monthly interest is payable only on thedisbursed amount. This interest is called pre-EMI interest (PEMI) and is payablemonthly till the final disbursement is made, after which the EMIs would commence.

    When do I pay PEMIs?The first PEMI is payable by cheque by the end of the month in which the

    disbursement is made and each subsequent PEMI at the end of every month till thecommencement of EMI. In case you have an ICICI Savings account you can also goin for the facility of Auto Debit.

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    SWOT ANALYSIS OF ICICI BANK

    Strengths

    Online services

    Advanced infrastructure

    Friendly staff

    12 hrs. banking services

    Weakness

    High bank services charges

    Less credit period

    High interest rates

    Opportunities

    Increase in percentage of returns onincrease

    Associate with social cause

    Tax rebates on house loan

    Threats

    Very high competition

    Net services

    Decentralized management

    No proper facilities to uneducatedcustomer

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    COMPARE HOUSING LOAN OF DIFFERENT BANKS

    Loan Provider Rates of Interest Loan Amount Loan Duration

    9.5% 100000 -2000000

    1 - 5 Yrs

    9.5% 100000 -2000000

    1 - 5 Yrs

    9.75% 10000 -1500000

    1 - 5 Yrs

    9.75% 100000 -2000000

    1 - 5 Yrs

    10.5% 100000 -5000000

    1 - 5 Yrs

    10.5% 100000 -20000000

    1 - 5 Yrs

    10.5% 100000 -10000000

    1 - 5 Yrs

    10.5% 100000 -10000000

    1 - 5 Yrs

    11.0% 100000 -2000000

    1 - 5 Yrs

    11.0% 100000 -10000000

    1 - 5 Yrs

    11.25% 200000 -10000000

    1 - 5 Yrs

    11.5% 100000 -2000000

    1 - 5 Yrs

    11.5% 100000 -10000000

    1 - 5 Yrs

    12.0% 100000 -10000000

    1 - 5 Yrs

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    CHAPTER -4

    Page no.

    4.1 RESEARCH METHODOLOGY 47

    4.1.1 SAMPLING PLAN

    4.1.2 SAMPLING SIZE4.1.3 SAMPLING TOOL

    4.1.4 SOURCES OF DATA

    4.2 LIMITATIONS 48

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