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Company Name : ALVA İnş.Emlk. Turz & Yat. Tic. Şti.

TAX OFFICE : Serik

TAX NUMBER : 068 080 90 29

Postal Address

: Sahil Mah. Mimar Sinan Cad.

Boğazkent / Belek

Antalya

Phone Number(s) : + 90 242 731 00 25

Fax Number(s) : + 90 242 731 00 91

E-mail : info@alvadonna.com

Web Site : www.alvadonna.com

Sales Mail : sales@alvadonna.com

On-Line Reservations : www.alvadonna.com

2016 SUMMER SEASON

HOTEL INFORMATION & UAI CONCEPT DETAILS

GENERAL INFORMATION

Name of the Hotel : ALVA DONNA EXCLUSIVE HOTEL & SPA

Category : 5 Stars

Foundation Year : 2005

Location : Belek – Boğazkent

Opening Periods : Year Around

Renovation : 2013 - GENERAL AREA

Total Area : 64.000 m2

Total Room Number : 724

Non Smoking Room : Available

Disabled Room : 5

Total Capacity ( Pax ) : 1907

Distance from Antalya Cnt. : 50 km

Distance from Airport : 40 km

Distance from Beach / Sea : 0 meter and 300 meter ( length of beach )

Nearest Hospital : Private or State Hospital

Distance from Golf Field : 5 km

Nearest Tourism Center : BELEK - 7 km

Language : Turkish, English, Deutsch, Russian

Type of Payment : Visa, Master Card, Cash

Voltaj : 220 Volt

Quality Documents : ISO 9001:2008 - Quality Management Certification

: ISO 22000:2005 - Food Safety Management System

: ISO 10002:2004 - Guest Satisf. & Complaints Mn. Sys.

: Blue Flag

Transportation : 1- Public Transport - Minibus ( Dolmuş ) to the center of Serik. ( Hours are determined by the municipality.)

2- Taxi - 24 hours / front of the hotel.

3- Private Transportation by Hotel ( you can get information about the details of it. )

4- Car Rental - ( Available in the Hotel.)

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BEACH

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Distance to Beach from Main Building : 150 Meters

Beach Structure : Sand , Weidth 50 meters, Length 300 meters

Facilities ( free of charge ) : Sunbed, Sunshade, Beach Towel, Pier

Facilities ( on charge ) : VIP Pavillion

Food and Drink : Pier Bar, Beach Snack, Beach Bar

Private Child & Baby Beach : Sea Water Pool, Kids Park, Private Baby Minibar & Vitamin Bar, Sunshade, Private Beach With

White Sand

ACCOMMODATION / ROOM FEATURES

Room Type & Information

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Standard Room 254 27 m2 3 - - 3 - - - -

Deluxe Standard Room 198 27 - 30 m2 3 - - 2 - - - -

Quadruple Room 57 30 m2 4 - - - - - - -

Deluxe Quadruple Room 26 48 m2 4 - - - - - - -

Family Room 95 41 m2 4 - - - - - - -

Deluxe Family Room 30 41 m2 4 - - - - - - -

Bunked Bed Family Room 21 41 m2 5 - - - - - - -

Superior Family Room 12 50 m2 4 - - - - - -

Junior Suite 4 48 m2 2 - - - -

Executive Suite 6 60-77 m2 4 - - - - -

Royal Suite 12 100-125 m2 4 - - - -

Pasha Suite 4 66 m2 4 - - -

Sultan Suite 3 81 m2 4 - - -

Madonna Suite 1 175 m2 2 - - - - - - -

Presidental Suite 1 180 m2 4 - - - - -

Grand Total 724 5

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Disable Room 88 cm 86 cm No 142 cm 30 m2

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Standard Room Deluxe Standard Room Quadruple Room Deluxe Quadruple Room Family Room Deluxe Family Room Bunked Bed Family Room Superior Family Room Junior Suite Executive Suite Royal Suite Pasha Suite Sultan Suite Madonna Suite

Presidental Suite

* Madonna Suite Has Epoxy Floor

ACCOMMODATION / HOUSEKEEPING

Room Cleaning : Daily

Towel Changing : Daily

Bed Clothes Changing : 3 times in a week

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GUEST FACILITIES / ACTIVITIES

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ACCOMMODATION / ROOM FEATURES

ACTIVITIES & DETAILS

POOLS

Child

Pool

Number

Depth

Area

Water

Slides

Sunbed

Sunshade

Towel

Heated

Fresh Water

Activity Pool 1 140 cm 2.850 m2 - -

Aquapark Pool - 1 110 cm 380 m2 5

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Mini Club Pool 1 35 cm 80 m2 1

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Junior Club Pool 1 70 cm 85 m2 3 -

Mineral Pool - 1 140 cm 560 m2 - -

Indoor Pool 1 140 cm 250 m2 - -

Baby Pool with Sea Water 1 35 cm 20 m2 - -

Deluxe Pool 1 140 cm 1064 m2 - -

Deluxe Indoor Pool 1 141 cm 190 m2 - -

All Purpose Facilities :

Whole day Entertainment

Evening Entertainment

Fitness Center

Turkish Bath

Live Music Sauna

Concerts Indoor Pool

Water Gym Beauty Center (On Charge)

Tennis Court (Hard Surface) All Kind of Massage (On Charge)

Tennis Court Lighting - (On Charge) Water Slides

Tennis Equipment Playground (Bowling, Billard.. etc) - (On Charge)

Basketball Shops - (On Charge)

Volleyball * Boutique

Beach Volley * Hair Dresser

Table Tennis * Jewellery

Archery * Leather

Dart * Market

Water Sports - Motorized - (On Charge) * Gift Shop

Water Sports - Non-Motorized * Carpet Shop

Paintball * Photographer

Step/Aerobik * Rent A Car

Mini Golf (Mini Club) Doctor & Health Services (On Charge)

Disco Internet Cafe (On Charge)

Mini Club (4-6 age) The Public Area and in Rooms / WI-FI

Midi Club (7-12 age) Baby Pool with sea water

Junior Club (13-16 age) Library

Child Playground - (Game Machine - On Charge) Pet (not Accepted)

Child Restaurant & Buffet Room Service (on charge)

Cinema Laundry (On Charge)

Baby-Sitting ( On Charge ) Adult beach(+16 years)

Baby Phone ( On Charge ) Parking Lot

Hobby Workshop (Mini Club) Currency Exchange

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MEETING ROOMS & TECHNICAL EQUIPMENT

RESTAURANTS & BARS

All Meeting Rooms are columnless and have the foyers. Turka Hall Ceiling Height is Between 3,20 meters - 3,60 meters

FESTIVAL and GOLFERS Halls are not used to meet in the Summer Season.

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Operation

Hours

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Main Restaurant 1760 INTERNATIONAL

** Alves Kids Restaurant 60 Breakfast 7 07:00 - 10:00 Lunch 7 12:30 - 14:30 Dinner 7 18:30 - 21:00

** Deluxe Restaurant 600 ** Panorama Restaurant 1100

Breakfast 7 07:00 - 10:00 Late Breakfast 7 10:00 - 11:00 Lunch 7 12:30 - 14:30 Dinner 7 18:30 - 21:00 Midnight Snack 7 23:00 - 06:00

A'la Carte Restaurants 235 * Asia & Teppanyaki Restaurant 50 6 19:00 - 21:30 * Italian Restaurant 50 6 19:00 - 21:30 * French Restaurant 50 6 19:00 - 21:30 * Steak House Restaurant 50 6 19:00 - 21:30 * Turkish Restaurant 50 6 19:00 - 21:30 * Mediterranean & Fish Restaurant 50 6 19:00 - 21:30 Bars

Cinna Bar 7 24 Hours Hot Drinks After 24:00

Relax Bar 7 24 Hours Golfers Bar Patisserie 7 16:00 - 24:00 Hot & Soft Drinks

Double Day Disco 7 23:30 - 02:00 Festival Bar 7 10:00 - 16:00 Hot & Soft Drinks

Relax Pool Bar 7 09:30 - 18:30 Bella Pool Bar 7 09:30 - 24:00 İskele Bar 7 10:00 - 24:00 Snack Bar 7 12:30 - 16:00 Arena bar 7 24 Hours Beach Bar 7 10:00 - 18:00

HALLS & SIZES

Width Lengt Height M2 Theatre Class Coctail Banket U Shape Foyer

TURKA HALL 16,20 m 27.28 m 3,60 m 442 m2

460 350 400 300 150

* TURKA 1 8,70 m 16,20 m 3,60 m 145 m2 150 90 120 60 50

* TURKA 2 9,56 m 16,20 m 3,60 m 155 m2 160 100 130 70 60

* TURKA 3 8,76 m 16,20 m 3,60 m 142 m2 150 90 120 60 50

TURKA 4 5,80 m 10,00 m 2,80 m 58 m2 20

GOLFERS HALL 7,90 m 14,70 m 2,80 m 116,13 m2 120 70 90 50 40

FESTIVAL HALL 8,10 m 20,00 m 2,80 m 162 m2 150 90 130 70 50

CINEMA 54 Pax

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RESTAURANTS & BARS

2016 SUMMER SEASON ULTRA ALL INCLUSIVE CONCEPT

Welcome Reception and Services ( Chocolate, Candy, Champagne, Lemonade Services.. )

Alves Kids Restaurant Open Buffet Breakfast,

Lunch, Dinner Private Cook And Decoration at Alves Kids Restaurant

Main Restaurant

Breakfast Open Buffet 07:00 - 10:00

Late Breakfast Open Buffet 10:00 - 11:00

Lunch Open Buffet 12:30 - 14:30

Dinner Open Buffet 18:30 - 21:00

Late Night Snack Open Buffet 23:30 – 05:00 A'la Carte Restaurants Booking can be made by guest relations. It is only charged for making

reservation. ( Services in all A'la Carte Restaurants are included. )

Italian A'la Carte Restaurant Per Person 8 € ( Close once a week ) French A'la Carte Restaurant Per Person 8 € ( Close once a week )

Asian & Teppanyaki A'la Carte Restaurant Per Person 8 € ( Close once a week ) * Teppanyaki menu 25 €

Steak House A'la Carte Restaurant Per Person 10 € ( Close once a week ) Mediterranean & Fish A'la Carte Restaurant Per Person 8 € ( Close once a week ) Turkish A'la Carte Restaurant Per Person 8 € ( Close once a week )

Other Services And Activities

(Free of charge) : All foods and drinks which are including all inclusive consept. Fresh orange juice during the breakfast,Fruite basket all check in.Hot drinks set up in all rooms(Kettle, Nescafe,tea,herbal tea, milk powder)Safe Box in the rooms, Wı Fi whole area and the rooms,Minibar(Cola,fanta,Sprite,mineral water,water,beer) Turkish Bath,Sauna,Fitness Center(The children under 12 age need to be with their parents) Tennis courts,animation activities, table tennis,beach towel,basketball,dart, boccia,Baby chair, mini club,water slides,indoor pools,outdoor pools.

2015 SUMMER SEASON ULTRA ALL INCLUSIVE CONCEPT Other Services And Activities

(On charge) : All drinks which are not including all inclusive consept, all drinks which are serviced as bottles, Ala Carte Restaurants,Phone, Fax, Laundry,Doctor,Water Sports,Spa & Wellness,All Masages, Tennis courts lighting, tennis lessons,tennis rackets & balls, room service,Pavillions, baby sitting,baby phone

SPECIAL DAYS SERVICES

HONEY MOON SERVICES

*Fresh Flower in the room

*Special decoration for the room

*Reservation for Ala Carte Restaurant one is free of charge

*Vip Buklet Set up

*During stay period once breakfast from room service on request( contact with guest relation)

*First Day, fruits and champagne in the room

*Special Discount in Wellness & Spa Center

WEDDING ANNIVERSARY SERVICES

*Special decoration for the room

*Reservation for Ala Carte Restaurant once is free of charge and cake

*First Day, fruits and wine in the room

*Special Discount in Wellness & Spa Center

BIRTHDAY SERVICES

*Birthday cake and Greeting card

*Special Gift package

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RESTAURANTS & BARS

In A'la Carte Restaurant, 0 – 6 ages children are free of charge and 7 - 12 ages are on charge.

Children & Baby Section in Main Restaurant - Open Buffet

Local & Import Alcoholic and Soft Drinks are included. ( Except Local and Import Deluxe Drinks.)

Fresh Orange Juice at the Breakfast,

Minibar is replenished on a daily basis, ( Soft Drinks, Water, Milk, Beer, Fruit Juice )

Snack Restaurant serves near the beach between 12:30 - 16:00

Ice Cream; 13:00 - 16:00 / Everyday

Varieties of fast food services during the day by the pool and at the beach,

Turkish Bath, Sauna, Steam Room..

Fitness Center ( The children under 12 age need to be with their family in the Fitness.)

The Public Area and in Rooms / WI-FI Access

Safety Box

Patiserie Services between 16:00 - 24:00 / Everyday

Entertainment and sport activities everyday in a week and night shows Pier and Pier Bar serves between 01.05.2015 - 15.10.2015 dates, Alves Mini Club ( 4 - 12 age ) - Junior Club ( 13 - 16 age )

Baby-sitting services is organized by the animation team - on charge

Sunbed, Sunshade, Beach Towel, Baby Cot, High Chair..

VIP Pavillion at the beach with the special services - on charge Room Service (on charge)

Tennis Courts ( tennis racket and balls - free), basketball, beach volley, archery, various competitions etc..

General Guest Gala Organization once every 15 days near the pool Children Disco before Night Shows

Important Note !!!

All of the mentioned content subject to change without a prior notice by the hotel management.

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