honest company marketing study
TRANSCRIPT
An Amazing Launch in the Past, an Awesome One in the Future
Consulting Team Marketing Plan
Company Background oFounded: 2011 by Jessica Alba and Partners
oHeadquarter: Santa Monica, CA
oFMCG: organic, eco-friendly and ethical
oMarket: USA & Canada (2015)
oRevenue: $250M (2016 projected), $170M (2015)
oCompany Value: $1.7B (2015)
oMission: “Our mission is to empower people to live a healthy, happy life. We're committed to creating effective, safe, delightful, accessible, responsible products”.
Source: Forbes, Honest
Source: Honest
Portfolio Manufacturing
SalesChannel
Brand Vision
Key Insights
Environmental awareness. Sense of Security. Care for the planet.
Customization – personal design – unique and stylish
Brand Promise
Honest. Safe. Healthy. Cared for. Proud and Confident Parent.
BrandPersonal
itySupporter. Reliable Friend. Fresh and Young. Stylish
and Caring.
Brand Strategy
Reasons to
BelieveOrganic non-toxic materials. Absorbent Botanically-
Infused. Delightful Product Design options.
Protecting people and the planet with high quality products. Bringing safety and health to families
through organic awareness.
Product DevelopmentMarket
Penetration
Market Development
DiversificationM
arke
ts
China the Next Big Step
Source: Wall Street, Forbes
New
Exi
stin
g
ProductsNewExistin
g
China England Australia
120 Products
Why China?
Population
No One-Child Policy
Manufacturing at
Place
Diversification
Product Development
Market trend: Chinese diaper market expand rapidlyConsumer trend: Shift from economy-types to premium diapers Channel trend: 40% of E-commerce channel by 2017
Market Analysis Manufacturing in ChinaOrganic essentials & eco-friendlyState-of-the-art diaper collectionBrand Recognition: Jessica AlbaE-commerce / Subscription
Honest Company’s Strengths
How to penetrate Chinese premium market by competing against
existing competitor such as P&G, KAO, Kimberly-Clark?
Challenges
Market Research & Opportunities in China
Source: Honest, Credit Suisse
Chinese diaper market is the most attractive market for Honest Co. to use their core strength and get into
the Asian marketOpportuni
ties
Affluent, young generation with western values and qualitative
preferencesTarget
Customer
Why?Sweet spot
Lived and studied abroad. Celebrity driven. Return to China and Continue their American
lifestyle.
The Sweet Spot in Premium
52%
48%
33%
26%13%
28%
People studied abroad
People studied in China
USA
UK
Canada
Others
“Westernized”8.6%
Customers buy Pampers Premium,
Huggies, Merries
Source: Euro Monitor, Credit Suisse, China Daily
Target: Premium Representing 8.6%
2.5%Share
Sales $ 112mn
5%
$ 223mn
8.6%
$ 379mn
* The sales of 2015 in USA & Canada is projected to be $ 250mn, Chinese Diaper market in 2015: $4,460mn
Estimated Market Volume: $223M
Worst Case
AverageCase
Best Case
Source: Euro Monitor, Credit Suisse, China Daily
High QualityOrganic Products
AttributesAmerican LifestyleSafe and Eco-Friendly
Product
Price: 3 Yuan ($0.4) per Diaper The same price as other premium brands in ChinaAdditional Pricing Strategy- Bundling
Price
Launch Strategy
E-Commerce Company Website Alibaba.com
Establishing our first Flagship Shop – Tier 1 Shanghai or Beijing
Place (Distribution)
Free samples through company’s Website
Promote Jessica Alba’s image Target Audience seeking
western culture Distribute samples e.g. to
premium Chinese hospitals to appeal safety
Promotion
Ziyi Zheng
Questions?
Appendix
Approx. 1985JA´s childhood
illness
2008JA´s first child &
illness
2010Raised
Venture Capital
2011Launched
Company with 17 products
JA lobbied with US congress
2014: 275 employees
75% online commerce & majority from diapeters
2014: available in retail 2016: 120 products
Entrepreneur & Co-FounderBrian Lee
(same experience)
Co-Founder:Christopher Gavigan,
Sean Kane
No marketing efforts (5 mio. followers)2016: 350 employees
2016: 130 customer service representative
JA gained knowledge
Some Facts
Background & History
Source: Honest, Forbes
• In China, a local celebrity spokesperson can prove especially valuable for prestige brands
• public is generally prone to be highly influenced by celebrity recommendations on social media
• Aligning with the right local celebrity is a smart strategy for luxury brands in China, especially as they enter a market where many may still be unfamiliar with them
• 80% of brands in this year’s Index produce videos exclusively for the Chinese market, featuring Chinese actors and cities. 30% of the top 20 most viewed videos featured a Chinese celebrity
• When Dior promoted the Chinese launch of their online magazine, DiorMag, the brand only received 33 reposts and 21 comments on its Sina Weibo page, compared with 8,187 “likes”, 252 shares, and 111 comments for the same content on Facebook. Less than a week later, the brand enlisted popular Chinese media personality Hung Haung to live-tweet a haute couture event on Dior’s Weibo page. With more than 4.5 million followers, Haung’s tweets dramatically boosted engagement
• To promote its “Sparkling Secrets” exhibition in Shanghai, Swarovski announced on Sina Weibo that celebrity/actor Wu Qilong would attend the opening party. Boosted by Wu’s personal Weibo following of nearly 12 million fans, the post received 13,124 reposts and 1,969 comments
https://www.l2inc.com/china-key-finding-the-celebrity-effect/2012/blog
Impact of Celebrities in Chinese Society
SEco-friendly, non-toxic essentialsOnline sales / distributionBrand Recognition: Jessica Alba (5 Mio. follower)Business connections through managementState-of-the-art diaper collection
WBrand awareness outside the USConsidered to be expensiveLimited packaging sizeRemaining product portfolio (excluding diapers)Targeting small and specific target
OGrowing modern young familiesIncreasing health awarenessIncreasing sustainable appreciationLower market barriers: Impact of CelebritiesIncreasing online salesAvailable financial funds and / or IPOEvolving “life style” families
TRelying on diapersFinancial strong competitionAlways “Honest”?Known in the US solelyProduct Statement
S W O T
Opportunity and Challenges in China
Power of Suppliers
Diapers Made in China
Competitive Rivalry
Size of different companies# of firmsOligopoly?
Power of Buyer
# of buyersDo we have to conform a
priceHealth Awareness /
Education
Barriers to Entry
Governmental regulationsAccess to Distribution
Pampers is a synonym for diapers
Threat of Substitutes
Other diapers fulfill same need
Honest entering new niche market
5 Forces
The Asian region is now the largest baby diaper market, accounting for around 30% of the global total (on a sales volume basis).
The Chinese and Southeast Asian markets continue to expand.
Market Trend all over the World
2008 2009 2010 2011 2012 20130
20
40
60
80
100
120
3443
5366
82
102
Diaper (100 million RMB)
Source: https://www.jetro.go.jp/ext_images/jfile/report/07000885/cn_babygoods_report.pdf
Company Brand
1 P&G Pampers
2 Unicharm Moony / Mamy Poko
3 Kimberly-Clark HUGGIES
4 Kao Merries
5 Hengan QMO
Main Player and Brand
Chinese diaper market is increasing rapidly due to economic growth The main players are “P&G”, “Unicharm”, “K-C”, “Kao”, and “Hengan”.
Market Size China
Kao and Kimberly-Clark (K-C), which have a strong presence in premium diapers popular among the mid- and high-income group, are currently expanding market share
in China.
Market Share by Company
Premium and pull-up increasing share, especially “Premium” share will increase from 10% to 24%
Market Share by Product Type
E-commerce emerging as the most important sales channel; shift to premium products gains momentum
Market Share by Channel
Kao holds top share in premium category in e-commerce channel; top share overall for P&G
Market Share by Channel & Company