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Authentic Leadership Lloyd Minor, MD Carl and Elizabeth Naumann Dean Stanford University School of Medicine Stanford Leadership Development Program September 25, 2020

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Page 1: Hill-Rom National Sales Meeting - med.stanford.edu€¦ · Hill-Rom National Sales Meeting Author: Jessica W Best Created Date: 9/24/2020 1:58:22 PM

Authentic Leadership

Lloyd Minor, MDCarl and Elizabeth Naumann DeanStanford University School of Medicine

Stanford Leadership Development ProgramSeptember 25, 2020

Page 2: Hill-Rom National Sales Meeting - med.stanford.edu€¦ · Hill-Rom National Sales Meeting Author: Jessica W Best Created Date: 9/24/2020 1:58:22 PM

In surgery, you have to get it right the first time

Page 3: Hill-Rom National Sales Meeting - med.stanford.edu€¦ · Hill-Rom National Sales Meeting Author: Jessica W Best Created Date: 9/24/2020 1:58:22 PM

3

Johns Hopkins Department of Otolaryngology, 2009

Learning to listen

Page 4: Hill-Rom National Sales Meeting - med.stanford.edu€¦ · Hill-Rom National Sales Meeting Author: Jessica W Best Created Date: 9/24/2020 1:58:22 PM

Five guiding principles for change

1.Listen and learn

2.Build diverse teams

3.Empower teams

4.Manage and lead

5.Plan transitions

Page 5: Hill-Rom National Sales Meeting - med.stanford.edu€¦ · Hill-Rom National Sales Meeting Author: Jessica W Best Created Date: 9/24/2020 1:58:22 PM

1. Listen and learn

Page 6: Hill-Rom National Sales Meeting - med.stanford.edu€¦ · Hill-Rom National Sales Meeting Author: Jessica W Best Created Date: 9/24/2020 1:58:22 PM

1. Listen and learn

“The very essence of leadership is that you have to have a vision. It’s got to be a vision you articulate clearly and forcefully on every occasion. You can’t blow an uncertain trumpet.”

Theodore Hesburgh, president of Notre Dame University, 1952-87

Page 7: Hill-Rom National Sales Meeting - med.stanford.edu€¦ · Hill-Rom National Sales Meeting Author: Jessica W Best Created Date: 9/24/2020 1:58:22 PM

predict prevent cure

precisely

Precision Health vision

Page 8: Hill-Rom National Sales Meeting - med.stanford.edu€¦ · Hill-Rom National Sales Meeting Author: Jessica W Best Created Date: 9/24/2020 1:58:22 PM

2. Build diverse teams

“If I’m hiring for a central role in the administration and I’m interviewing a physicist, I want to know whether the physicist reads poetry. Or perhaps they are interested in opera.”

Ruth J. Simmons, president of Brown University, 2001-12

Page 9: Hill-Rom National Sales Meeting - med.stanford.edu€¦ · Hill-Rom National Sales Meeting Author: Jessica W Best Created Date: 9/24/2020 1:58:22 PM

2. Build diverse teams

Page 10: Hill-Rom National Sales Meeting - med.stanford.edu€¦ · Hill-Rom National Sales Meeting Author: Jessica W Best Created Date: 9/24/2020 1:58:22 PM

3. Empower teams

“My responsibility is getting all my players playing for the name on the front of the jersey, not the one on the back.”

— Unknown

Page 11: Hill-Rom National Sales Meeting - med.stanford.edu€¦ · Hill-Rom National Sales Meeting Author: Jessica W Best Created Date: 9/24/2020 1:58:22 PM

4. Manage and lead

“Management is about coping with complexity. Leadership, by contrast, is about coping with change.”

John P. Kotter, expert on leadership and change

Page 12: Hill-Rom National Sales Meeting - med.stanford.edu€¦ · Hill-Rom National Sales Meeting Author: Jessica W Best Created Date: 9/24/2020 1:58:22 PM

5. Plan transitions

“It isn’t a bad idea to pause occasionally for an inward look. By midlife most of us are accomplished fugitives from ourselves.”

— John W. Gardner, founder of Common Cause

Page 13: Hill-Rom National Sales Meeting - med.stanford.edu€¦ · Hill-Rom National Sales Meeting Author: Jessica W Best Created Date: 9/24/2020 1:58:22 PM

Principles: Leadership in times of crisis:

1. Communicate often and

clearly

2. Establish culture of

accountability

3. Remember diversity and

Page 14: Hill-Rom National Sales Meeting - med.stanford.edu€¦ · Hill-Rom National Sales Meeting Author: Jessica W Best Created Date: 9/24/2020 1:58:22 PM

Principles: Leadership in times of crisis:

1. Communicate often and clearly

2. Establish culture of

accountability

3. Remember diversity and

inclusion

Page 15: Hill-Rom National Sales Meeting - med.stanford.edu€¦ · Hill-Rom National Sales Meeting Author: Jessica W Best Created Date: 9/24/2020 1:58:22 PM

Principles: Leadership in times of crisis:

1. Communicate often and clearly

2. Establish culture of

accountability

3. Remember diversity and

inclusion

Page 16: Hill-Rom National Sales Meeting - med.stanford.edu€¦ · Hill-Rom National Sales Meeting Author: Jessica W Best Created Date: 9/24/2020 1:58:22 PM

Leading authentic change with five principles

1. Listen and learn

2. Build diverse teams

3. Empower teams

4. Manage and lead

5. Plan transitions