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BOWEN ISLAND PUBLIC LIBRARY A NNUAL REPORT 2009 HIGHLIGHTS OF 2009 Municipal library status completed Strategic Plan 2009‐2014 adopted Sunday hours implemented Weekend staff hours increased MESSAGE FROM THE BOARD CHAIR This has been a year of change and celebration for the Bowen Island Public Library, but also a year of economic stresses. Through all the changes and challenges the Board has remained committed to providing a welcoming public space on Bowen Island and to continuing to ensure access to information and resources that meet the needs of all residents. The most significant accomplishment in 2009 has been our change from a library association to a municipal library. This move reflects the maturation of the Municipality as it continues to support and develop the core services that are critical to the well being of a community. Emerging from our strategic planning session in 2009, the Board established four key goals for the next 5 years: enhancing the library as a community gathering place, developing the library as a centre for literacy, building a professional organization, and increasing access, advocacy and the library’s profile. Our key accomplishments this year include: becoming a municipal library, establishing three standing committees and expanding the hours of service to include Sundays. The Board is focusing its work now on policy development, financial planning, communications strategies, improving our physical space and developing our relationship with the municipality. It has been an honour to serve on the Board this past year, and I thank all the Board members who have contributed their time and creative energy. We thank Katherine Lawrence, who left the Board this year after a long tenure and we welcome new trustee Sarah Graham and David Wrinch, our newly appointed Council representative. The Board is indebted to the competent leadership and support of the Chief Librarian, Tina Nielsen and to all the library staff who make our library a special place for everyone. The Board thanks the Friends of the Library for the hours of work that they do to support the library. And finally, our Library could not function without our many dedicated volunteers ‐ thank you, thank you, thank you! A NDREA L ITTLE , B OARD C HAIR

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Page 1: HIGHLIGHTS OF 2009 MESSAGE FROM THE BOARD … · b ow e n i s l a n d p u b l i c l i b r a ry an n ua l r e p o r t 2009 highlights of 2009

B O W E N I S L A N D P U B L I C L I B R A R Y

A N N U A L R E P O R T 2 0 0 9

HIGHLIGHTSOF2009

Municipallibrarystatuscompleted

StrategicPlan2009‐2014adopted

Sundayhoursimplemented

Weekendstaffhoursincreased

MESSAGEFROMTHEBOARDCHAIR

ThishasbeenayearofchangeandcelebrationfortheBowenIslandPublicLibrary,butalsoayearofeconomicstresses.ThroughallthechangesandchallengestheBoardhasremainedcommittedtoprovidingawelcomingpublicspaceonBowenIslandandtocontinuingtoensureaccesstoinformationandresourcesthatmeettheneedsofallresidents.

Themostsignificantaccomplishmentin2009hasbeenourchangefromalibraryassociationtoamunicipallibrary.ThismovereflectsthematurationoftheMunicipalityasitcontinuestosupportanddevelopthecoreservicesthatarecriticaltothewellbeingofacommunity.

Emergingfromourstrategicplanningsessionin2009,theBoardestablishedfourkeygoalsforthenext5years:enhancingthelibraryasacommunitygatheringplace,developingthelibraryasacentreforliteracy,buildingaprofessionalorganization,andincreasingaccess,advocacyandthelibrary’sprofile.Ourkeyaccomplishmentsthisyearinclude:becomingamunicipallibrary,establishingthreestandingcommitteesandexpandingthehoursofservicetoincludeSundays.

TheBoardisfocusingitsworknowonpolicydevelopment,financialplanning,communicationsstrategies,improvingourphysicalspaceanddevelopingourrelationshipwiththemunicipality.

IthasbeenanhonourtoserveontheBoardthispastyear,andIthankalltheBoardmemberswhohavecontributedtheirtimeandcreative

energy.WethankKatherineLawrence,wholefttheBoardthisyearafteralongtenureandwewelcomenewtrusteeSarahGrahamandDavidWrinch,ournewlyappointedCouncilrepresentative.

TheBoardisindebtedtothecompetentleadershipandsupportoftheChiefLibrarian,TinaNielsenandtoallthelibrarystaffwhomakeourlibraryaspecialplaceforeveryone.TheBoardthankstheFriendsoftheLibraryforthehoursofworkthattheydotosupportthelibrary.Andfinally,ourLibrarycouldnotfunctionwithoutourmanydedicatedvolunteers‐thankyou,thankyou,thankyou!

ANDREA L ITTLE , BOARD CHA IR

Page 2: HIGHLIGHTS OF 2009 MESSAGE FROM THE BOARD … · b ow e n i s l a n d p u b l i c l i b r a ry an n ua l r e p o r t 2009 highlights of 2009

MESSAGEFROMTHECHIEF L IBRARIAN

Amomentouschangeoccurredlatein2009aswebecameamunicipallibrary.Althoughlittleoutwardchangewillbeseenbyourcustomers,thismoveprovidesthecommunitywithadeepercommitmentfromourlocalgovernmenttolibraryserviceonBowenIsland.IamhappytobeworkingwiththeexcellentmunicipalstaffandcounciltointegratetheLibrary’sobjectives,plansandproceduresintothefunctionsandplanningofthemunicipality.

WithastrongbutmanageablesetofstrategicprioritiesfromourBoard,librarystaffareworkingtowardsimprovingthelibraryaccess,aestheticandservicewithinourlimitedspace.Inthistimeofeconomicrecession,wehavestillmanagedtoincreaseourhoursandareplanningtoimplementnewcomputersystemstoadvanceourtechnologicalcapacityandalsoreduceourcosts.Ihavebeenlookingatnewideasandchangesinthelargerpubliclibraryworldandthinkingofwaystorefresh,rethinkandreconfigurelibraryspaceandservice.LibrarystaffandBoardhopetomakethelibrarymore“user‐friendly”(physicallyandtechnologically),toincorporateavailabletechnologicaltoolsforcommunicationandfeedback,andtoopenupthelibraryfornewprogrammingand

servicemodels.Librariescannolongerviewthemselvesasthe“gatekeepers”ofinformation–theinternethaslongagobrokendownthatgate–andhereattheBowenLibrarywehopetopartnerwithourcommunitytoopenthedoortonewservicesandnewservicedeliverymethodstobestmeettheneedsofourcustomers.MyheartfeltthankstostaffmembersSueGeist,ChristineMiller,JanetHowey,andSandyMulholland,whoseremarkablecommitmenttothelibrarymakemyjobapleasure.IalsohavethegoodfortunetoworkwithamostsupportiveandinspiredBoard,andIoffermanythanksfortheprivilegeofworkingwiththem.OurFriendsoftheLibraryandourlibraryvolunteersdeservemorethanksthanIcanevergive–theyhavebeentheheartoftheBowenLibrarysinceitsinceptionintheearly60’sandwillcontinueatitscoreinournewlymintedmunicipallibrary.TINA N IEL SE N , CH IE F LIB RAR IAN

BOARDANDSTAFF MEMBERS

BoardofTrustees2009

AndreaLittle Chair ValGeddes TrusteeMaureenNicholson ViceChair RichardLabonte TrusteeTedBenson Treasurer KatherineLawrence TrusteeAlisonBeale Trustee SheilaghSparks TrusteeHilaryButler Trustee

StaffTinaNielsen(ChiefLibrarian),SusanGeist,ChristineMiller,JanetHowey(Supervisors)andSandyMulholland(LAII)

Page 3: HIGHLIGHTS OF 2009 MESSAGE FROM THE BOARD … · b ow e n i s l a n d p u b l i c l i b r a ry an n ua l r e p o r t 2009 highlights of 2009

STATISTICS

2009 2008 %change

CIRCULATION TOTALANNUALCIRC 46,814 47,019 ‐0.4%

InterLINKReturns 4,162 4,727 ‐12%

HoldRequestsFilled 992 856 +16%

COLLECTIONS TOTALCOLLECTION(ITEMS) 18,691 18,596 +0.5%

ItemsAdded 1,562 2,122 ‐26%

ItemsWithdrawn 1,565 1,253 +25%

QUESTIONSANSWERED TOTALQUESTIONS 3,176 2,982 +6%

INTERLIBRARYLOANS Lenttootherlibraries 383 339 +13%

Borrowedfromotherlibraries 261 240 +9%

PROGRAMMES Numberofprogrammes 60 58 +3%

Totalattendanceatprogrammes 1,029 1,231 ‐16%

PATRONREGISTRATION TOTALPATRONS 3,864 3,806 +1%

Newpatronsadded 376 319 +18%

LIBRARYVISITS Inpersonvisits 37,284 30,160 +24%

Virtualvisitsthroughwebsite Unavailable 1,977

Publicinternetuse 5,772 3,687 +56%

Inlibrarymaterialsused(newspapers,magazines,books,etc.)

6,396 3,588 +78%

COLLECTIONSTOCIRCULATIONCOMPARISON

FINANCES

REVENUE $

BowenIslandMunicipality 157,080

Provincialgrants(2009&2010grants)

31,923

Federalgrants 2,409

Libraryrevenues(fees,fines,etc.) 8,909

Donations&miscellaneous 13,681

TOTAL 214,002

EXPENDITURES $

Collections 33,800

Transfertoreserves 17,254

Purchasesfromgrants 9,824

Operating 21,430

Building 25,582

Salariesandbenefits 106,112

TOTAL 214,002

Page 4: HIGHLIGHTS OF 2009 MESSAGE FROM THE BOARD … · b ow e n i s l a n d p u b l i c l i b r a ry an n ua l r e p o r t 2009 highlights of 2009

THANKS

ThankyoutoBowenIslandMunicipalityforcontinuedsupportoftheBowenIslandPublicLibrary;tothePublicLibraryServicesBranchoftheMinistryofEducationforfinancial,program,andservicesupport;andtoourgenerousdonorsandsupporters,whocontributetothesuccessoftheBowenIslandPublicLibrary.

FundersBowenIslandMunicipalityPublicLibraryServicesBranch,MinistryofEducationIndustryCanada,CommunityAccessProgram

GiftsandDonationsAlexVartyAubinvanBerckelBowenIslandGardenClubCourthouseLibrariesDigitallyHipCorporationFriendsoftheBowenIslandPublicLibraryRoyalBankFinancialGroup

Volunteers

Picturedabove:Afewofthelibraryvolunteers

AnneAyreMarilynBellJeannieBrownIrisCarrPamClearyBarbaraCornellBettyDhontAllieDrakeJanetEsseivaSallyFitz‐GibbonJoanneForbes

DorothyGeislerSharonHaggertyDorothyHowesDianaKaileJaneKellettLaurieKienlenDianaKlinckNanMassenderMarleneMatherSuzieMcArthurLinneaMcCaskill

AngelaMcCullochDavidMcCullumMelanieMcLeodSandyMulhollandIsabelOtterLauraRahnPamStimpsonAubinvanBerckelLesleeWakeIreneWanlessSandyWinton

FriendsoftheLibrary

AnnemarieAthertonSusanBellEricLawsonLoisMeyers‐Carter

AlvieMorrisonJohnMorrisonSheilaWebster(PlusdozensofBooksalevolunteers)


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