hetty byrne visitor values: inspiring change. visitor values what value do we place on tourism? we...

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Hetty Byrne Visitor Values: Inspiring Change

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Page 1: Hetty Byrne Visitor Values: Inspiring Change. Visitor Values What value do we place on tourism? We pay for visitor experiences – is our engagement with

Hetty Byrne

Visitor Values: Inspiring Change

Page 2: Hetty Byrne Visitor Values: Inspiring Change. Visitor Values What value do we place on tourism? We pay for visitor experiences – is our engagement with

Visitor Values

• What value do we place on tourism?• We pay for visitor experiences – is

our engagement with the natural environment not an experience?

• Is it time to change and charge? • Or is better to enthuse, encourage,

tell the stories and inspire visitors to get involved?

Page 3: Hetty Byrne Visitor Values: Inspiring Change. Visitor Values What value do we place on tourism? We pay for visitor experiences – is our engagement with

Farm Scare Attraction

OR....

Page 4: Hetty Byrne Visitor Values: Inspiring Change. Visitor Values What value do we place on tourism? We pay for visitor experiences – is our engagement with

Farm Lapwing Walk

Page 5: Hetty Byrne Visitor Values: Inspiring Change. Visitor Values What value do we place on tourism? We pay for visitor experiences – is our engagement with

Pleasure Park

OR....

Page 6: Hetty Byrne Visitor Values: Inspiring Change. Visitor Values What value do we place on tourism? We pay for visitor experiences – is our engagement with

Bike Park

Page 7: Hetty Byrne Visitor Values: Inspiring Change. Visitor Values What value do we place on tourism? We pay for visitor experiences – is our engagement with

Historical Entertainment Complex

OR....OR....

Page 8: Hetty Byrne Visitor Values: Inspiring Change. Visitor Values What value do we place on tourism? We pay for visitor experiences – is our engagement with

Community Heritage Project

Page 9: Hetty Byrne Visitor Values: Inspiring Change. Visitor Values What value do we place on tourism? We pay for visitor experiences – is our engagement with

Global Coffee Shop

OR....

Page 10: Hetty Byrne Visitor Values: Inspiring Change. Visitor Values What value do we place on tourism? We pay for visitor experiences – is our engagement with

Community Bluebell Teas

Page 11: Hetty Byrne Visitor Values: Inspiring Change. Visitor Values What value do we place on tourism? We pay for visitor experiences – is our engagement with

Organised Tree Adventures

OR....

Page 12: Hetty Byrne Visitor Values: Inspiring Change. Visitor Values What value do we place on tourism? We pay for visitor experiences – is our engagement with

Spontaneous Tree Adventures

Page 13: Hetty Byrne Visitor Values: Inspiring Change. Visitor Values What value do we place on tourism? We pay for visitor experiences – is our engagement with

Visitor Experiences

• Big wows• Organised• Planned,

with rules• Often money in

the pockets of global/nationalenterprises

• Little wows• Self discovery

& exploration• Spontaneous• Local economy

& local distinctiveness

PAID EXPERIENCES

FREE EXPERIENCES

Page 14: Hetty Byrne Visitor Values: Inspiring Change. Visitor Values What value do we place on tourism? We pay for visitor experiences – is our engagement with

Valuing our natural environment

• Visitors to the Forest of Bowland AONB consistently state their reasons for visiting the destination are:

Source: Forest of Bowland AONB 2011 visitor survey

Page 15: Hetty Byrne Visitor Values: Inspiring Change. Visitor Values What value do we place on tourism? We pay for visitor experiences – is our engagement with

A shared value:A Place to Enjoy & Keep

Special

Page 16: Hetty Byrne Visitor Values: Inspiring Change. Visitor Values What value do we place on tourism? We pay for visitor experiences – is our engagement with

The Foundations

Page 17: Hetty Byrne Visitor Values: Inspiring Change. Visitor Values What value do we place on tourism? We pay for visitor experiences – is our engagement with

The right mixture to enable

visitor giving

A Valued Landscape: ‘Unspoiled,

hidden gem’

Visitors enjoy the simple pleasures: exploration, self discovery and

‘Sense of Place’

Dedicated volunteers:

keen to deliver community

projects

Committed group of tourism

businesses: working collectively to inspire visitors to have a responsible

holiday

A driving force of passionate individuals:

The AONB Team & Partnership

Page 18: Hetty Byrne Visitor Values: Inspiring Change. Visitor Values What value do we place on tourism? We pay for visitor experiences – is our engagement with

The active ingredient:The Tourism Business Network

Aggregate blogging Wildlife website involving 20 green

accredited tourism businesses

www.bowlandwildlife.org.uk

Page 19: Hetty Byrne Visitor Values: Inspiring Change. Visitor Values What value do we place on tourism? We pay for visitor experiences – is our engagement with

The active ingredient: The Tourism Business

Network

Linked business walking routes to encourage car-free holidays

Page 20: Hetty Byrne Visitor Values: Inspiring Change. Visitor Values What value do we place on tourism? We pay for visitor experiences – is our engagement with

The active ingredient: The Tourism Business

Network

Individual businesses

raising money for specific projects

Page 21: Hetty Byrne Visitor Values: Inspiring Change. Visitor Values What value do we place on tourism? We pay for visitor experiences – is our engagement with

Thank you!

Email: [email protected]