Hervé Prezet

Hervé PrezetAmadeus

© 2

016

Am

adeu

s IT

Gro

up

an

d it

s af

filia

tes

and

su

bsi

dia

rie

s

1 We need a smart guy

1 is enough (well.. plus a few engineers)

2 We need an addressable market

174 markets, 400.000 users, +500 OTAs

3 We need content critical mass

More than 400 airlines

ATPCO is a pillar to scale innovationFrom an idea to a product

Boost ancillary sales in indirect channelThe Challenge for Travel Agents:

Our customers deserve the best!

We need to offer them valuable ancillary

services.

Yes, but it requires more time

and resources !

We can’t afford a long technical

implementation !

Heterogeneous airline filing still

complex

(XBAG, ABAG, PDBG,…)

And not easy to make them change their sales habits…

Amadeus Self Servicing PlatformThe Solution:

• Offers an end-to-end experience, from inspiration to payment & reporting

• Ancillary services sales are done with no agent intervention

• Automatically notifies the travelers to complement their flight booking

• Offers a “responsive” website, accessible by the traveler via a secured URL

• “Fast & Easy” implementation for any travel seller

Step by step flow description

Self Servicing PlatformPowered by Amadeus

Available content

Seats1st / 2nd Bags

Content retrieved from airline filing in ATPCO

Offered via a simple and unified User Interface

Confirmed BookingBy the Travel Seller

• PNR created• Ticket issued

Selected content is purchased online by the traveler directly

EMDs automatically issued and reported to BSP and Travel Agency Back Office

PNR is automatically updated: SSR are booked and priced

Marketing emailPowered by Amadeus

Confirmation emailPowered by Amadeus

Sent :• To the Traveler

&• To the Travel

Agency

• Sent to travelersdirectly

• Inspiration to book additional services

• Localized and personalized

Come and visit the Amadeus booth !!!

Everything you want to know about our personalized merchandising techniques and solutions

Offer Control Channel Reach Techniques Customer Offer Content Communication