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Hervé Prezet
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Hervé PrezetAmadeus
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1 We need a smart guy
1 is enough (well.. plus a few engineers)
2 We need an addressable market
174 markets, 400.000 users, +500 OTAs
3 We need content critical mass
More than 400 airlines
ATPCO is a pillar to scale innovationFrom an idea to a product
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Boost ancillary sales in indirect channelThe Challenge for Travel Agents:
Our customers deserve the best!
We need to offer them valuable ancillary
services.
Yes, but it requires more time
and resources !
We can’t afford a long technical
implementation !
Heterogeneous airline filing still
complex
(XBAG, ABAG, PDBG,…)
And not easy to make them change their sales habits…
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Amadeus Self Servicing PlatformThe Solution:
• Offers an end-to-end experience, from inspiration to payment & reporting
• Ancillary services sales are done with no agent intervention
• Automatically notifies the travelers to complement their flight booking
• Offers a “responsive” website, accessible by the traveler via a secured URL
• “Fast & Easy” implementation for any travel seller
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Step by step flow description
Self Servicing PlatformPowered by Amadeus
Available content
Seats1st / 2nd Bags
Content retrieved from airline filing in ATPCO
Offered via a simple and unified User Interface
Confirmed BookingBy the Travel Seller
• PNR created• Ticket issued
Selected content is purchased online by the traveler directly
EMDs automatically issued and reported to BSP and Travel Agency Back Office
PNR is automatically updated: SSR are booked and priced
Marketing emailPowered by Amadeus
Confirmation emailPowered by Amadeus
Sent :• To the Traveler
&• To the Travel
Agency
• Sent to travelersdirectly
• Inspiration to book additional services
• Localized and personalized
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Come and visit the Amadeus booth !!!
Everything you want to know about our personalized merchandising techniques and solutions
Offer Control Channel Reach Techniques Customer Offer Content Communication
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