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Helping Your Library be the Best Partner for Research “Software Makes It Possible but the KnowledgeBase Makes It Work” Nick Phipps Regional Sales Manager

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Helping Your Library be the Best Partner for Research

“Software Makes It Possible but the KnowledgeBase

Makes It Work”

Nick PhippsRegional Sales Manager

Helping Your Library be the Best Partner for Research

Serials Solutions® KnowledgeWorks

(AMS)

Helping Your Library be the Best Partner for Research

Data Problems

• ISSN challenges– No ISSN– Old ISSN or Cancelled ISSN– Retrospective ISSN assignments– Mistyped ISSN– Print vs. eISSN or new eISSN for new online records– Etc.

• Other identifiers – DOIs, ISSN revision, PURLs, etc.• Metadata variations

– Title Variations– Typos, slight changes from last update– Mistakes by vendor (incorrect data type)

Helping Your Library be the Best Partner for Research

• Click to edit Master text styles

– Second level• Third level

– Fourth level» Fifth level

JTools screen shot examples

Helping Your Library be the Best Partner for Research

• Click to edit Master text styles

– Second level• Third level

– Fourth level» Fifth level

JTools screen shot examples

Helping Your Library be the Best Partner for Research

• Click to edit Master text styles

– Second level• Third level

– Fourth level» Fifth level

JTools screen shot examples

Helping Your Library be the Best Partner for Research

Solutions: Normalization of Titles

http://ka9yh9gr5u.search.serialssolutions.com/?sid=CentralSearch:NPM&genre=article&atitle=Autonomy%2C+stress%2C+and+treatment+of+depression.&volume=336&iss

ue=7652&title=BMJ+%28Clinical+research+ed.

%29&issn=0959-8138&date=2008-05-10&spage=...

Target full-text journal database uses:

eBMJ 1468-5833

Helping Your Library be the Best Partner for Research

Solutions: Rules management

• Rules management– Create database-specific rules to address reporting

problems from vendors– Over 16,000 rules applied to over 750 databases– Correct confusing or wrong data

• Example: Crisis / New Crisis / Crisis (2003)

ProQuest reports: Freeman / 1559-1638, with coverage from June 1998 to present

Actually, this is Freeman / 0016-0652, coverage from June 1998 to Dec 1999Ideas on Liberty / 1542-0689, coverage from Jan 2000 to Nov 2003Freeman (2003) / 1559-1638, coverage from Dec 2003 to present

Any system that doesn’t identify all three titles won’t provide correct links to content.

Helping Your Library be the Best Partner for Research

The “Community Effect”

• The Network Effect in action– Thousands of librarians are looking at this data– When one librarian reports an issue, we fix it for all

• Serials Solutions library support & data acquisition team– Twenty four people currently in data acquisition & product

support; fifteen with MLSs or equivalent experience– 3 full-time catalogers– CONSER participant– Catalogers on contract

Helping Your Library be the Best Partner for Research

Serials Solutions® KnowledgeWorks

(AMS)

Helping Your Library be the Best Partner for Research

Serials Solutions® KnowledgeWorks Certification

Released Jan 11th 2008!

•We are working with many providers! •If your favorite Provider is not certified, we may be in discussions…..But, contact the provider and encourage certification!•Certification is Easy and we all win!

Helping Your Library be the Best Partner for Research

Helping Your Library be the Best Partner for Research

• Click to edit Master text styles

– Second level• Third level

– Fourth level» Fifth level

2123 clients

Helping Your Library be the Best Partner for Research

OPAC

I guess the library doesn’t

have that journal!When would you not

catalog 50% to 100% of your collection?

360 MARC Update service

Helping Your Library be the Best Partner for Research

5,965 Records sentin first delivery

•163 New records•687 Changed records•57 Delete records

•189 New records•1756 Changed records•46 Delete records

•283 New records•3263 Changed records•103 Delete records

•215 New records•954 Changed records•20 Delete records

•108 New records•515 Changed records•71 Delete records

•905 New records•2325 Changed records•1510 Delete records

•1776 New records•1577 Changed records•552 Delete records

•517 New records•3153 Changed records•26 Delete records

•258 New records•7539 Changed records•27 Delete records

•60 New records•897 Changed records•9 Delete records

•509 New records•794 Changed records•28 Delete records

Problem: Managing e-resources in the OPAC

Library Profile

• 4-Year Baccalaureate College• 2,285 students• 48 Full-text journal databases• 1 Cataloging librarian

Full Year Summary

Initial delivery: • 5,965 records

Delivered throughout the year:• 4,983 New records• 23,640 Changed records• 2,449 Delete records

• 8,449 records in OPAC at end of year

• Each monthly update took about one hour of staff time.

Full Year Summary

Initial delivery: • 5,965 records

Delivered throughout the year:• 4,983 New records• 23,640 Changed records• 2,449 Delete records

• 8,449 records in OPAC at end of year

• Each monthly update took about one hour of staff time.

Helping Your Library be the Best Partner for Research

Solution: 360 MARC Updates service

• Initial MARC record load provides comprehensive coverage of e-serials

• Monthly record updates keep OPAC accurate

• Improves usage stats and reduces cataloging overhead

Helping Your Library be the Best Partner for Research

• Click to edit Master text styles

– Second level• Third level

– Fourth level» Fifth level

806 customers

Helping Your Library be the Best Partner for Research

Helping Your Library be the Best Partner for Research

• Manage this entire process? • 50%+ of your annual spend?• With a spreadsheet?

Helping Your Library be the Best Partner for Research

Helping Your Library be the Best Partner for Research

E-Resource usage assessment

Which subscription should I protect?

Which journals can be cancelled?

Which databases provide the best return on investment?

Helping Your Library be the Best Partner for Research

360 Counter Benefits

Analyze

– Comprehensive, authority-based analysis

Integrate

– KnowledgeWorks – Resource Manager Cost Management

Report

– Produces sophisticated charts and graphs

Helping Your Library be the Best Partner for Research

360 Counter – Consolidated Reports

Helping Your Library be the Best Partner for Research

360 Counter - Authority Title Report

Helping Your Library be the Best Partner for Research

360 Counter - Bar Charts

Helping Your Library be the Best Partner for Research

360 Counter – Pie Charts

Helping Your Library be the Best Partner for Research

Serials Solutions® KnowledgeWorks

(AMS)

Helping Your Library be the Best Partner for Research

“Software Makes It Possible but the KnowledgeBase

Makes It Work”

Nick PhippsRegional Sales Manager