CenterforTeaching,Learning&Technology Fall2016

HelpfulTipsforNewExamSoftExamTakers(Pleasenote:FireFoxisthepreferredbrowserforExamSoft)

I. TheFirststepistogettheSofTestApp.Note:YoucaninstallSofTesttwoways:

A. SelfServiceoncampusorB. TheExamSoftwebsite

A. InstallfromSelfService:1. FindtheSelfServiceappinthecomputerdock.2. SelectandinstallSofTest.

B. InstallfromtheExamSoftsite:

1. Gotohttp://learn.examsoft.com/

2. Click“ExamTakers”andsearchforShenandoahUniversity

3. Clickonyourdatabase(describedbelow)

4. Afterselectingyourdatabase,clickthelinktoopentheregistrationpage.

Shenandoahhas3databases:

• ShenandoahUniversityBernardJ.DunnSchoolofPharmacy(SUPharmacy)https://ei.examsoft.com/GKWeb/login/supharmacy

• ShenandoahUniversityElianorWadeCusterSchoolofNursing(SUNursing)https://ei.examsoft.com/GKWeb/login/sunursing

• ShenandoahUniversityHealthProfessions(sudpt):

IncludesAT,OT,PA,orPThttps://ei.examsoft.com/GKWeb/login/SUDPT

SelfService SofTest

CenterforTeaching,Learning&Technology Fall2016

Registration:ExamTakersloginasfollows:Login:Yoursuloginname

(example:amarchan)Password:YourCanvasPassword

II.DownloadtheSofTestapplication:Youwillgettoascreenthatexplainsthesystemrequirements.BesureMacisselectedifyouareusingaMacandthenclicktheDownloadbutton.IfyouareusingaMac,savethe.dmgfiletoyourApplicationsfolder.IfyouareusingaPC,savethe.exefiletoyourApplicationsdirectory.III.SetupYourNotifications

Watchthevideothatexplainstheexamtakingprocess.Note:TheexampleusesaPC,buttheprocessisthesameonaMac.

CenterforTeaching,Learning&Technology Fall2016

V.InstallSofTest(Macinstructions.)*NOTE:Becauseofdifferencesincomputers,operatingsystems,browsers,andsettings,atleastoneofthefollowingmethodsshouldworkfortheinstallationofthesoftware.Ifthefirstoption(A)doesnotappearasdescribed,pleasetrymethodB.(A)OpenyourApplicationsfolderandright-clicktheSoftestMac11.dmgfile.Aright-clickonaMacisatwo-fingerclick.Youmustright-clickandapprovethedownload.ItwillaskyoutoenteryourpasswordforyourMacbook.ThisistheusuallythesamepasswordthatyouuseforCanvasunlessyouhavechangeditOR…(B)OpenyourApplicationsfolderanddouble-clicktheSoftestMac11.dmgfile.Asmallwindowwillappearindicatingthesoftwarepackageisdownloading.TheEXAMSOFTwindowwillthenopen,andyouwillseetheSoftTesticonintheupperleftcorner.Double-clickthaticon.

Whentheinstallerwindowappears,followtheonscreeninstructions.YouwillneedtoAgreetotheservicetermsandallowthesoftwaretomakenetworkconnections.

CenterforTeaching,Learning&Technology Fall2016

VI.Registerthesoftware.YouwillneedtoOPENtheSoftTestsoftwareandthenregisterit.Whenaskedforthe“INSTITUTIONID,”usetheappropriatenameaslistedbelow.

InstitutionIDs:

Arts&Sciences,Business,Conservatory: suartsNursing: sunursingHealthProfessions: sudptPharmacy: supharmacy

Continuingtheregistration,youwillbeaskedforyourSTUDENTIDandPASSWORD.Yourusernamewillincludethenameofthedatabase(above),followedbyyournetworkusername,withtheslashbetween.Seeexample:Username:prefix\yoursuloginname(forexample:suarts\amarchan) Password:thepasswordyouuseforCanvasandtheSUnetwork.Note:Ifyoueverneedto“unregister”SofTestsothatadifferentusercanuseoryoucanaccessanexaminadifferentdatabase,pressthecontrol+command+F7keysatthesametime.ToforceSofTesttoupdate,pressthecontrol+commandkeysandtypethelettersAU.VII.Nowyouarereadytotakeanexam!

Ifyoudon’tseeanyexamsinthedropdownmenu,yourprofessorhasnotpostedtheexamyet.

Note:Whenyoutakeanexam,yourprofessormaysetanexampasswordthatyouwillneedtodownloadthetest.Whenyouarereadytostartthetext,youmusttype:begininthefieldindicated.Onceyougettotheyellowscreen,youhavecompletedtheexam.Besuretomakesureyougettothegreenscreenthatindicatestheexamhasbeensuccessfullyuploadedsoitcanbeevaluated.

CenterforTeaching,Learning&Technology Fall2016

HelpfulTips:Besureyouunderstandyourprofessor’srulesfortakingtheexam.Makesureyouhaveyourchargerforyourlaptophandy.Iftheexamisverylarge,itmaytakeawhile(over10minutes)todownload.Besureyouhaveagood,broadband,internetconnectionduringthedownloadprocess.Closeallapplicationsbeforebeginningthedownload.Ifyougetanerrorthatindicatestheexampasswordisincorrect,andyouaresureyouhavetypeditcorrectly(itwillbecasesensitiveandmaycontainnumbers),youmayneedto“reversedownload”theexamandtryagain.WithSofTestopentothescreenthatdisplaysthedownload,pressthecommand-fn-F3keysatthesametime.Thiswillremovetheolddownloadsoyoucandownloadagain.Notethatifyouhaveexceededthenumberofdownloadsyourinstructorhasallowedorifthedeadlinehaspassed,youwillneedtocontactyourinstructorforassistance.Ifyouneedhelp,youcancontacttheexamtakersupportline.Thesupportlineisopenfrom7:30am-8:30pmESTM-Fand8:30am-6:30pmESTonSaturdays.866-429-8889Thereisalsoonlinehelpatexamsoft.com/help.