help them grow or watch them go: career conversations ... · 7 © beverly kaye and julie winkle...
TRANSCRIPT
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Lynn M. CowartVP – Quality Delivery
Career Systems InternationalJune 22, 2016
Help Them Grow or Watch Them Go:
Career Conversations Employees Want
© Beverly Kaye and Julie Winkle Giulioni, Help Them Grow or Watch Them Go, Berrett-Koehler 20122
If you were to walk into your
hallway and ask a passerby
what career development
means around here,
what would they say?
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© Beverly Kaye and Julie Winkle Giulioni, Help Them Grow or Watch Them Go, Berrett-Koehler 20123
Understand
the business
case.
Disrupt your
thinking about
career growth.
Spark action
for immediate
talent talks.
Cause a pause
to reflect on
your own
career.
My Aim
© Beverly Kaye and Julie Winkle Giulioni, Help Them Grow or Watch Them Go, Berrett-Koehler 20124
SupportSpark
Systems
Employee
Organization
Manager
Culture of Learning
Shared
Ownership
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© Beverly Kaye and Julie Winkle Giulioni, Help Them Grow or Watch Them Go, Berrett-Koehler 20125
Where does your organization put the
most effort?
Employees
Managers
Organization
POLL
© Beverly Kaye and Julie Winkle Giulioni, Help Them Grow or Watch Them Go, Berrett-Koehler 20126
Growing talent internationally is the
top human capital priority for
businesses worldwide.-Conference Board
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© Beverly Kaye and Julie Winkle Giulioni, Help Them Grow or Watch Them Go, Berrett-Koehler 20127
Career opportunities are the number
one reason people join
organizations… and the number one
reason they leave.-Deloitte
Global Survey Results Are Continually Low
© Beverly Kaye and Julie Winkle Giulioni, Help Them Grow or Watch Them Go, Berrett-Koehler 20128
I am given real opportunity to improve my skills in
my company.
My job makes good use of my skills and
abilities.
My supervisor gives me constructive feedback
on how to improve the quality of my work.
I am satisfied with my opportunity to get a
better job in this company.
If I have my own way, I will be working for my
company 12 months from now.
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© Beverly Kaye and Julie Winkle Giulioni, Help Them Grow or Watch Them Go, Berrett-Koehler 2016
Why isn’t it happening?
© 2012 Insert Copyright9
© Beverly Kaye and Julie Winkle Giulioni, Help Them Grow or Watch Them Go, Berrett-Koehler 2016
Immobilizing Myths
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Myth 1: Not Enough Time
Myth 2: Protect Status Quo
Myth 3: Not My Job
Myth 4: Big expectations =
big disappointment
Myth 5: Only for Hi-Po’s
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© Beverly Kaye and Julie Winkle Giulioni, Help Them Grow or Watch Them Go, Berrett-Koehler 2016
POLL:
Which of these myths most
immobilize your managers?
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Myth 1: Not Enough Time
Myth 2: Protect Status Quo
Myth 3: Not My Job
Myth 4: Big expectations =
big disappointment
Myth 5: Only for Hi-Po’s
© Beverly Kaye and Julie Winkle Giulioni, Help Them Grow or Watch Them Go, Berrett-Koehler 2016
Employee Immobilizers
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My manager isn’t interested.
I don’t see any real possibilities for
myself.
These conversations go nowhere.
I really don’t know what I want to be.
I’m completely comfortable, thank
you.
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© Beverly Kaye and Julie Winkle Giulioni, Help Them Grow or Watch Them Go, Berrett-Koehler 2016
POLL:
Which attitude is the
most dangerous?
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My manager isn’t interested.
I don’t see any real possibilities for
myself.
These conversations go nowhere.
I really don’t know what I want to be.
I’m completely comfortable, thank
you.
© Beverly Kaye and Julie Winkle Giulioni, Help Them Grow or Watch Them Go, Berrett-Koehler 201214
It's not about the
form.
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It’s about the
conversation.
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Frequent
OR
DO THE SAME THING IN A DOZEN
5-MINUTE CONVERSATIONS
OVER THE YEAR?
SIT DOWN WITH AN EMPLOYEE FOR
1 HOUR AND MAP OUT A
CAREER PLANFOR THE
YEAR?Shorter Iterative
OngoingEmbedded
Apples to Apples
© Career Systems International 15
It Happens:
© Beverly Kaye and Julie Winkle Giulioni, Help Them Grow or Watch Them Go, Berrett-Koehler 201216
A little bit every
day in a layered
fashion
On the employee’s
schedule around
the work that
needs to be done
Through
intentional
interactions and
conversations
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© Beverly Kaye and Julie Winkle Giulioni, Help Them Grow or Watch Them Go, Berrett-Koehler 201217
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CURIOSITY
drives the CONVERSATION d
eep
er.
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FORESIGHT
Simplify the Conversation!
© Beverly Kaye and Julie Winkle Giulioni, Help Them Grow or Watch Them Go, Berrett-Koehler 201219
HINDSIGHT
© Beverly Kaye and Julie Winkle Giulioni, Help Them Grow or Watch Them Go, Berrett-Koehler 201220
HINDSIGHT
HINDSIGHT
It’s about self-
awareness.
killsWhat have you always been
naturally good at?
nterestsWhat tasks get pushed to the
bottom of your "to do" list?
alues
What makes for a great day?
S
V
I
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© Beverly Kaye and Julie Winkle Giulioni, Help Them Grow or Watch Them Go, Berrett-Koehler 201221
InterestsWhat tasks get pushed to the
bottom of your "to do" list?
© Beverly Kaye and Julie Winkle Giulioni, Help Them Grow or Watch Them Go, Berrett-Koehler 201222
HINDSIGHT
HINDSIGHT
It’s also about the
views of others.
bilitiesWhat can you always count on
me for?
lind Spots
How might my strengths work
against me?
onditionsUnder what settings do I make
my best contribution?
A
B
C
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© Beverly Kaye and Julie Winkle Giulioni, Help Them Grow or Watch Them Go, Berrett-Koehler 201223
AbilitiesWhat can you always count
on me for?
© Beverly Kaye and Julie Winkle Giulioni, Help Them Grow or Watch Them Go, Berrett-Koehler 2012
FORESIGHT
What’s changing?
With what impact?
FORESIGHT
1. The most significant
change I’ve seen in our
organization is…
2. I predict that the next big
thing will be…
3. I can imagine a time
when…
4. Our business would be
turned upside down if…
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© Beverly Kaye and Julie Winkle Giulioni, Help Them Grow or Watch Them Go, Berrett-Koehler 2016
INSIGHT
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INSIGHT
Say Goodbye To:
• The Career Ladder
• Limiting Career Paths
• Checking Your Personal
Life at the Door
Having goals and
a plan.
© Beverly Kaye and Julie Winkle Giulioni, Help Them Grow or Watch Them Go, Berrett-Koehler 201226
Career Development Today Looks Like a...
Climbing wall!
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Climbing Wall Wisdoms
27 © Beverly Kaye and Julie Winkle Giulioni, Help Them Grow or Watch Them Go, Berrett-Koehler 2012
Wisdom 1: The top doesn’t have to be the goal.
Wisdom 2: There are countless ways to get from point A to point B.
Wisdom 3: Sometimes it requires a move down the wall a bit.
Wisdom 4: You can choose safer or riskier moves.
© Beverly Kaye and Julie Winkle Giulioni, Help Them Grow or Watch Them Go, Berrett-Koehler 201228
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© Beverly Kaye and Julie Winkle Giulioni, Help Them Grow or Watch Them Go, Berrett-Koehler 201229
Grow Right Where You Are
30 © Beverly Kaye and Julie Winkle Giulioni, Help Them Grow or Watch Them Go, Berrett-Koehler 2015
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Provide Learning
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EXPERIENCE
EXPOSURE
EDUCATION
• What did I do well? Avoid?
• What was the key challenge for me?
• Who would have taken a different approach?
• What does this person model?
• What behaviors could I emulate?
• What would I do differently?
• Why am I going? My objective?
• How will I apply this to my work?
• How will it build my skills?
Unpack It!
© Beverly Kaye and Julie Winkle Giulioni, Help Them Grow or Watch Them Go, Berrett-Koehler 2015
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SEAL
the
Deal! “The sad thing is to
have the experience
and miss the
meaning.”
-T.S. Eliot
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© Beverly Kaye and Julie Winkle Giulioni, Help Them Grow or Watch Them Go, Berrett-Koehler 201233
Problem is…
Career development
© Beverly Kaye and Julie Winkle Giulioni, Help Them Grow or Watch Them Go, Berrett-Koehler 201234
Open the Door
The employee expresses an interest in learning
something new.
Job responsibilities or expectations change.
New project launches.
Old project ends.
The employee is passed over for an opportunity or
assignment.
A high-profile failure occurs.
Low-profile errors or mistakes are made.
The employee demonstrates extra effort or interest.
Lack of effort or interest is noticed.
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Spark Something
© Beverly Kaye and Julie Winkle Giulioni, Help Them Grow or Watch Them Go, Berrett-Koehler 201235
REFLECTION
COMMITMENT
ACTION
© Beverly Kaye and Julie Winkle Giulioni, Help Them Grow or Watch Them Go, Berrett-Koehler 201236
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37 © Beverly Kaye and Julie Winkle Giulioni, Help Them Grow or Watch Them Go, Berrett-Koehler 2012
Your Assignment
2 2 2+ +Employees Questions Weeks
© Beverly Kaye and Julie Winkle Giulioni, Help Them Grow or Watch Them Go, Berrett-Koehler 2012
Thank you!Follow Lynn @Lmcowart1
CareerSystemsIntl.com
Growing your business means
Growingyour people!
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