heineken investor presentation€¦ · by south africa and russia ... reduction in road accidents...

62
February 2020 | Heineken N.V. | Heineken Holding N.V. HEINEKEN Investor Presentation

Upload: others

Post on 17-Aug-2020

0 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: HEINEKEN Investor Presentation€¦ · by South Africa and Russia ... reduction in road accidents by : 27%: compared to 2018. Source: Last reported results: 23: Values and Behaviours

February 2020 | Heineken N.V. | Heineken Holding N.V.

HEINEKENInvestor Presentation

Page 2: HEINEKEN Investor Presentation€¦ · by South Africa and Russia ... reduction in road accidents by : 27%: compared to 2018. Source: Last reported results: 23: Values and Behaviours

1

Disclaimer

This presentation contains forward-looking statements with regard to the financial position and results of HEINEKEN’s activities. These forward-looking statements are subject to risks and uncertainties that could cause actual results to differ materially from those expressed in the forward-looking statements.

Many of these risks and uncertainties relate to factors that are beyond HEINEKEN’s ability to control or estimate precisely, such as future market and economic conditions, the behaviour of other market participants, changes in consumer preferences, the ability to successfully integrate acquired businesses and achieve anticipated synergies, costs of raw materials, interest rate and foreign exchange fluctuations, change in tax rates, changes in law, changes in pension costs, the actions of government regulators and weather conditions. These and other risk factors are detailed in HEINEKEN’s publicly filed annual reports.

You are cautioned not to place undue reliance on these forward-looking statements, which speak only as of the date of this presentation. HEINEKEN does not undertake any obligation to publicly release any revisions to these forward-looking statements to reflect events or circumstances after the date of these materials.

Market share estimates contained in this presentation are based on outside sources such as specialised research institutes in combination with management estimates.

Page 3: HEINEKEN Investor Presentation€¦ · by South Africa and Russia ... reduction in road accidents by : 27%: compared to 2018. Source: Last reported results: 23: Values and Behaviours

2

Approach to long-term value creation

1 Return on Sales - Operating profit (beia) divided by revenue; based on consolidated financials2 RONA - Return on Net Assets

HEINEKEN Golden Triangle

Revenue & Market Share

Growth

Return onSales1 RONA2

Focus on efficient deploymentof capital and working capitalefficiencies

Continuous improvement of operating profit margin, driving costs and efficiencies throughout the business

Focus on premium segment to drive superior top line growth and market share

Page 4: HEINEKEN Investor Presentation€¦ · by South Africa and Russia ... reduction in road accidents by : 27%: compared to 2018. Source: Last reported results: 23: Values and Behaviours

3

Global balanced footprint with growth potential

18%

36%13%

34%

Cons. Beer volumes by region (2019)

AMEEAmericasASPEurope

10%

29%

26%

35%

Operating profit (beia) by region (2019)

AMEEAmericasASPEurope

160+Breweries

70+Countries

300+Brands

241mhlConsolidated Beer Volume

54%Of profit from

developing markets

85,000+Direct Employees

Operating Companies

Joint Ventures/ Associates

Export

Licences

Page 5: HEINEKEN Investor Presentation€¦ · by South Africa and Russia ... reduction in road accidents by : 27%: compared to 2018. Source: Last reported results: 23: Values and Behaviours

4

Limited reliance on individual markets

Markets Share of operating profit

HEINEKEN operating profit (BEIA)

Two countries have >10% of profits; Mexico & Vietnam

Diversified mix of countries: Established markets with steady improvements Developing markets at different stages of growth

Large collection of small markets with growth potential

100%

~80%

>50

17

Page 6: HEINEKEN Investor Presentation€¦ · by South Africa and Russia ... reduction in road accidents by : 27%: compared to 2018. Source: Last reported results: 23: Values and Behaviours

5

0 10 20 30 40 50 60 70 80

Asahi

Castle

Amstel

Stella Artois

Corona

Budweiser

Tuborg

Guinness

Carlsberg

Heineken

1-5% 5-10% 10-20% >20%

Heineken®: the most international beer brand

Source: Global data 2018

Top 10 global beer brands by market reach

The beer brand with the widest reach

Present in over 190 markets

Meaningful presence in >70 markets

Brand size (mhl)

38

12

9

17

53

45

12

11

14

23

Number of markets

Page 7: HEINEKEN Investor Presentation€¦ · by South Africa and Russia ... reduction in road accidents by : 27%: compared to 2018. Source: Last reported results: 23: Values and Behaviours

6

Strong local operations with local portfolios

Top 10 countries by volumes

Mexico Nigeria Russia Poland UK USA Vietnam France Brazil Spain

International& Domestic Premium

Heineken®

StrongbowBohemiaAmstel

Heineken®

TigerGulder

Heineken®

MillerAmstel

Krusovice

Heineken®

DesperadosNamyslow

Zywiec

Heineken®

Birra MorettiDesperados

Strongbow CiderBulmers Cider

Old Mout Cider

Heineken®

Amstel LightStrongbowLagunitasDos EquisRed StripeNewcastle

Heineken®

TigerStrongbow

Amstel

Heineken®

Desperados Affligem

Edelweiss

Heineken®

EisenbahnSol

Baden Baden

Heineken®

DesperadosAmstel OroCruzcampo

EspecialAguila

Upper Mainstream & Mainstream

CoorsDos Equis

SolIndio

Tecate

’33’ ExportStar

Amstel

OkhotaAmstel

WarkaKrolewskie

SpecjalLezajsk

Kronenbourg 1664Amstel Tecate Larue Special Pelforth Amstel

DevassaCruzcampo

Amstel

LowerMainstream & Value

SuperiorCarta Blanca

Kloster

LifeGoldberg

Tri MedvedyaZhigulievskoe

BochkarevTatra Foster’s

John Smith’sLarueBivina

’33’ ExportPanach

SchinKaiserGlacialBavaria

Cruz del Sur

Page 8: HEINEKEN Investor Presentation€¦ · by South Africa and Russia ... reduction in road accidents by : 27%: compared to 2018. Source: Last reported results: 23: Values and Behaviours

February 2020 | Heineken N.V. | Heineken Holding N.V.

HEINEKENBusiness Priorities

Page 9: HEINEKEN Investor Presentation€¦ · by South Africa and Russia ... reduction in road accidents by : 27%: compared to 2018. Source: Last reported results: 23: Values and Behaviours

8

Five business priorities to continue driving long term value creation

Page 10: HEINEKEN Investor Presentation€¦ · by South Africa and Russia ... reduction in road accidents by : 27%: compared to 2018. Source: Last reported results: 23: Values and Behaviours

9

Strong top line growth

Shaping the cider category

Double digit growth outside the UK, led by South Africa and Russia

Encouraging results from new cider markets, including Vietnam and Mexico

High-single digit growth Double digit growth of non-alcoholic The Zero Zone is now being deployed

globally

Leading low- and no-alcohol innovationsDeveloping our international brands

High-single digit growth Double digit growth of Amstel and Tiger

Building international and local craft

Mid-single digit growth Lagunitas in more than 35 markets

Innovating in draught

Double digit growth in proprietary draught systems

The Blade is now available in 32 markets

Note: comments refer to FY 2019 results

Page 11: HEINEKEN Investor Presentation€¦ · by South Africa and Russia ... reduction in road accidents by : 27%: compared to 2018. Source: Last reported results: 23: Values and Behaviours

10

Heineken® volume +8.3%

Positive performance across all regions

Double digit growth in over 40 markets including Brazil, Mexico, South Africa, Nigeria, the UK, Romania and Germany

12 markets sell more than 1 million hectolitres

Successful roll-out of Heineken® 0.0 continues

Official Beer Partner of UEFA EURO 2020TM and extension of UEFA Champions League partnership for 2021-2024

Note: comments refer to FY 2019 results

Page 12: HEINEKEN Investor Presentation€¦ · by South Africa and Russia ... reduction in road accidents by : 27%: compared to 2018. Source: Last reported results: 23: Values and Behaviours

11

Drive End-to-End performance

Examples of End2End initiatives

Continuous improvement on New Product Implementation (NPI) process led to faster and more efficient brand and innovation launches (e.g. Heineken® 0.0 rolled out in 57 markets in less than three years).

Deployment of BASE in small and medium size operations in ASP and AMEE to standarize core business processes and build new capabilites at scale to increase the level of service to customers.

SellMake Support

ConsumerCustomer

Revenuemanagement

Sell more for more

ZBC

Elliminate bad costs

Note: comments refer to FY 2019 results

Page 13: HEINEKEN Investor Presentation€¦ · by South Africa and Russia ... reduction in road accidents by : 27%: compared to 2018. Source: Last reported results: 23: Values and Behaviours

12

Engage and develop our people

Develop great business driven leaders

Grow our talent pipeline at all levels

Build critical capabilities and strengthen functional excellence

Leverage diversity & our culture

Female role models in HEINEKEN Supply Chain

Page 14: HEINEKEN Investor Presentation€¦ · by South Africa and Russia ... reduction in road accidents by : 27%: compared to 2018. Source: Last reported results: 23: Values and Behaviours

February 2020 | Heineken N.V. | Heineken Holding N.V.

Brewing a Better World

Page 15: HEINEKEN Investor Presentation€¦ · by South Africa and Russia ... reduction in road accidents by : 27%: compared to 2018. Source: Last reported results: 23: Values and Behaviours

14

FY 2019 update

Brewing a Better World

29% decline in rate of accidents vs 2018, but with 11 fatalities

3.4 hl per hl of water use on average, 3.1 hl per hl in water scarce areas. Ahead of 2020 targets, so launched water ambition ‘Every Drop’ in March 2019

19% of electric and thermal energy in production from renewables (2018: 15%; 2030 target: 70%)

Aiming to reduce plastic use

44% of agricultural supplies in Africa locally sourced (2018: 39%; 2020 target: 60%)

Over 10% of Heineken® media spend on responsible consumption awareness campaigns in over 60 markets

Note: comments refer to FY 2019 results

Page 16: HEINEKEN Investor Presentation€¦ · by South Africa and Russia ... reduction in road accidents by : 27%: compared to 2018. Source: Last reported results: 23: Values and Behaviours

15

Brewing a Better World

Page 17: HEINEKEN Investor Presentation€¦ · by South Africa and Russia ... reduction in road accidents by : 27%: compared to 2018. Source: Last reported results: 23: Values and Behaviours

16

Every Drop: protecting water resources

33% decrease in water consumption (hl/hl) compared with 2008

3.1 hl/hl average in water-stressed areas surpassing the 2020 target

15 brewery sites now started water balancing projects, incl. nature-based solutions like reforestation and wetland restoration

97% of wastewater volume treated before discharge

Launched Every Drop, the 2030 water ambition supporting watershed health in water-stressed areas

Water balancing in Mexico through reforestationSince the end of 2018, we have achieved our water balancing target for the Monterrey Brewery, returning 1.15 million cubic meters of water per year to the local watershed. By 2020, 1,300,000 trees will be planted.

Source: Last reported results

Page 18: HEINEKEN Investor Presentation€¦ · by South Africa and Russia ... reduction in road accidents by : 27%: compared to 2018. Source: Last reported results: 23: Values and Behaviours

17 Source: Last reported results

Page 19: HEINEKEN Investor Presentation€¦ · by South Africa and Russia ... reduction in road accidents by : 27%: compared to 2018. Source: Last reported results: 23: Values and Behaviours

18

Drop the C: reducing CO2 emissions

Exceeded target with 49% decrease in CO2 emissions in production compared to 2008

Increased renewable energy in our breweriesto 19%. 2030 ambition = 70%

>150,000 Green Fridges: 50% less emissions compared to 2010

13% decrease in emissions from distribution compared to 2010/2011

Developed regional strategies to manage impacts of plastic* packaging

Source: Last reported results

* 6% of our total packaging by volume

Page 20: HEINEKEN Investor Presentation€¦ · by South Africa and Russia ... reduction in road accidents by : 27%: compared to 2018. Source: Last reported results: 23: Values and Behaviours

19

Growing with Communities

Creating economic and social impact 85,000 employees in more than 70 countries €12 billion total tax contribution 27.6% effective income tax rate

Investing in our communities Local sourcing projects support > 140,000 farmer

households. Providing access to new crops, improved varieties, agricultural and business skills training

Since 2007, the Heineken Africa Foundation committed to over 119 projects with a focus on Mother & Child care and Water, Sanitation and Hygiene (WASH)

Source: Last reported results

Page 21: HEINEKEN Investor Presentation€¦ · by South Africa and Russia ... reduction in road accidents by : 27%: compared to 2018. Source: Last reported results: 23: Values and Behaviours

20

Sourcing sustainably

37% of raw materials sourced sustainably (target: 50% by 2020)

Increased local sourcing of agricultural raw materials in Africa to 44%, supporting smallholder farmers. More to do to reach 60% target, investing in malting capacity in SA and Ethiopia.

97% compliance with HEINEKEN’s 4 step Supplier Code Procedure across operating companies, ahead of target

We enhanced the supplier screening process to identify high-risk suppliers

Source: Last reported results

Page 22: HEINEKEN Investor Presentation€¦ · by South Africa and Russia ... reduction in road accidents by : 27%: compared to 2018. Source: Last reported results: 23: Values and Behaviours

21

Advocating responsible consumption

63 markets (95%) worldwide dedicated at least 10% of Heineken® media spend to Responsible Drinking campaigns.

35 markets have partnerships in place to address alcohol-related harm

5.7% of total global volume contributed bylow- and no-alcohol options

Ingredients and nutrition information on labels: 91% of beer and cider brands include information on pack or online

When You Drive, Never DrinkFormula 1® is the global platform to promote ‘When You Drive, Never Drink’ message. Nico Rosberg, 2016 FIA Formula 1 Drivers’ World Champion starred in the latest film: No Compromises

Source: Last reported results

Page 23: HEINEKEN Investor Presentation€¦ · by South Africa and Russia ... reduction in road accidents by : 27%: compared to 2018. Source: Last reported results: 23: Values and Behaviours

22

Safety first

38% reduction in accident frequency since 2015.

But 11 fatalities in 2019 (of which 6 on the road).

Our focus will remain on Life Saving Rules 92% compliance level in breweries

95% compliance level in projects, commerce, distribution and logistics

Delivery now nearing completion

We installed Telematics in all vehicles worldwide to reduce driving-related accidents. This contributed to a reduction in road accidents by 27% compared to 2018.

Source: Last reported results

Page 24: HEINEKEN Investor Presentation€¦ · by South Africa and Russia ... reduction in road accidents by : 27%: compared to 2018. Source: Last reported results: 23: Values and Behaviours

23

Values and Behaviours

We launched a new mandatory Code of Business Conduct training, on how to deal with business conduct dilemmas. In six months, more than 53,000 employees completed this training (online or classroom)

We embedded Brand Promoters safety across our business and significant progress has been made. Training delivered to 23,000 Brand Promoters, agencies and own employees.

Source: Last reported results

Page 25: HEINEKEN Investor Presentation€¦ · by South Africa and Russia ... reduction in road accidents by : 27%: compared to 2018. Source: Last reported results: 23: Values and Behaviours

24

Respecting Human Rights

We continue working on human rights due diligence process to better understand and address the human rights risks across operations and value chains. For this we follow the UN Guiding Principles on Business and Human Rights.

To date, we have completed risk assessments and workshops in 15 operating companies around the world.

Additional we conducted internal in-depth audit reviews and external 3rd party audits, on topics like outsourcing, fair wages and non-discrimination. Outcomes enable us to address areas for improvement

Source: Last reported results

Page 26: HEINEKEN Investor Presentation€¦ · by South Africa and Russia ... reduction in road accidents by : 27%: compared to 2018. Source: Last reported results: 23: Values and Behaviours

25

Inclusion & Diversity

61 nationalities among our senior managers

Female representation at senior levels increased to 23%

900 leaders attended inclusive leadership workshops.

Operating companies and global functions integrating I&D into their people plans and everyday business practices.

Launch of HEINEKEN Open & Proud (HOP), our global internal platform supporting the LGBT+ community.

Source: Last reported results

The women@ Heineken network of 29 ambassadors in Mexico work together with one simple purpose: bringing women together to help other women.

Page 27: HEINEKEN Investor Presentation€¦ · by South Africa and Russia ... reduction in road accidents by : 27%: compared to 2018. Source: Last reported results: 23: Values and Behaviours

26 February 2020 | Heineken N.V. | Heineken Holding N.V.

Heineken N.V.

2019 Full Year Earnings Release

Jean-François van Boxmeer, CEOLaurence Debroux, CFO

Page 28: HEINEKEN Investor Presentation€¦ · by South Africa and Russia ... reduction in road accidents by : 27%: compared to 2018. Source: Last reported results: 23: Values and Behaviours

27

2019 FY Key Highlights

Net revenue (beia) OG +5.6%

Net revenue (beia) OG per hectolitre +3.3%

Consolidated beer volume OG +3.1%

Heineken® volume +8.3%

Operating profit (beia) OG +3.9%

Operating profit (beia) margin 16.8% (-12 bps)

Net profit (beia) €2,517 million, +4.3% organically

Diluted EPS (beia) €4.38 (2018: €4.18)

Page 29: HEINEKEN Investor Presentation€¦ · by South Africa and Russia ... reduction in road accidents by : 27%: compared to 2018. Source: Last reported results: 23: Values and Behaviours

28

Regional Review

2019 FY Organic Growth %

Heineken NV Africa, Middle East & Eastern Europe Americas Asia Pacific Europe

Consolidated beer volume 3.1 4.6 2.6 11.8 -0.2

Price mix on a constant geographic basis 3.4 2.9 7.1 0.8 1.8

Net revenue (beia) 5.6 8.9 7.5 10.9 2.0

Operating profit (beia) 3.9 -0.2 4.6 12.1 -0.8

Page 30: HEINEKEN Investor Presentation€¦ · by South Africa and Russia ... reduction in road accidents by : 27%: compared to 2018. Source: Last reported results: 23: Values and Behaviours

29

Financial Overview

Key Financials€m unless otherwise stated 2019 FY Total Growth (%) Organic Growth (%)*

Revenue 28,521 6.4

Net revenue (beia) 23,894 6.3 5.6

Operating profit (beia) 4,020 5.5 3.9

Operating profit (beia) margin 16.8% -12 bps

Net profit (beia) 2,517 5.5 4.3

Net profit 2,166 13.2

Diluted EPS (beia) in € 4.38 4.9

Free operating cash flow 2,228 -0.8

Net Debt/EBITDA (beia) ratio 2.6x 0.3x

* The impact of IFRS 16 is excluded from organic growth calculations in all metrics and is treated as a consolidation impact.

Page 31: HEINEKEN Investor Presentation€¦ · by South Africa and Russia ... reduction in road accidents by : 27%: compared to 2018. Source: Last reported results: 23: Values and Behaviours

30

Net Revenue: +5.6% Organic Growth

22,471

23,894-0.5%

+1.2%

+2.2%

+3.3%

2018 FY Net revenue (beia)

Consolidationimpact

Currencytranslation

Total volume Net rev/hl 2019 FY Net revenue (beia)

€m

Organic growth +5.6%

€m

Page 32: HEINEKEN Investor Presentation€¦ · by South Africa and Russia ... reduction in road accidents by : 27%: compared to 2018. Source: Last reported results: 23: Values and Behaviours

31

Operating Profit (beia): +3.9% Organic Growth

3,808 4,020

-0.6%

+2.1%+3.9%

2018 FY Operating profit(beia)

Consolidationimpact

Currencytranslation

Organicgrowth

2019 FY Operating profit(beia)

€m€m

Page 33: HEINEKEN Investor Presentation€¦ · by South Africa and Russia ... reduction in road accidents by : 27%: compared to 2018. Source: Last reported results: 23: Values and Behaviours

32

Diluted EPS (beia): €4.38, +4.9%

€4.184.38 € 4.38

-0.7%

1.9%4.3%

-0.7%

2018 FY Diluted EPS(beia)

Consolidation impact

Currencytranslation

Organicgrowth

Shares sold to CRE 2019 FY Diluted EPS(beia)

+4.9%

-€0.03 €0.08 €0.18 -€0.03

Page 34: HEINEKEN Investor Presentation€¦ · by South Africa and Russia ... reduction in road accidents by : 27%: compared to 2018. Source: Last reported results: 23: Values and Behaviours

33

Free Operating Cash Flow of €2,228 million

€m unless otherwise stated 2019 FY 2018 FY¹ Vs. LYCash flow from operations (before changes in working capital) 5,669 4,858 811

Change in inventories -257 -129 -128

Change in trade and other receivables -245 -66 -179

Change in trade and other payables and returnable packaging deposits 510 908 -398

Change in working capital 8 713 -705

Capital expenditure² -1,915 -1,888 -27

Free operating cash flow 2,228 2,246 -18

¹ 2018 FY restated for IAS 37² Related to purchase of property plant and equipment

Page 35: HEINEKEN Investor Presentation€¦ · by South Africa and Russia ... reduction in road accidents by : 27%: compared to 2018. Source: Last reported results: 23: Values and Behaviours

34

Net debt/EBITDA (beia) was 2.6x at 2019 FY

Long term issuer ratings BBB+/Baa1, currently on stable outlook

Committed to long term target <2.5x A well balanced maturity profile

*Includes acquisitions, excludes disposals on a 12 month pro-forma basis.**Also includes first time impact of IFRS 16 on a 12 month pro-forma basis.

Page 36: HEINEKEN Investor Presentation€¦ · by South Africa and Russia ... reduction in road accidents by : 27%: compared to 2018. Source: Last reported results: 23: Values and Behaviours

35

“Our strategic focus continues to be growth oriented with an ever-increasing emphasis on the

sustainability of this growth, both socially and environmentally. We invest in innovation and

operational excellence so our consumers enjoy our brands and we exceed our customers'

expectations, whilst seeking productivity improvements and constantly reassessing our

spending behaviour.”Jean-François van BoxmeerChairman Executive Board / CEO

35

HEINEKEN Leadership

Page 37: HEINEKEN Investor Presentation€¦ · by South Africa and Russia ... reduction in road accidents by : 27%: compared to 2018. Source: Last reported results: 23: Values and Behaviours

36 April 2020 | Heineken N.V. | Heineken Holding N.V.

Heineken N.V.

Q1 trading update

Page 38: HEINEKEN Investor Presentation€¦ · by South Africa and Russia ... reduction in road accidents by : 27%: compared to 2018. Source: Last reported results: 23: Values and Behaviours

37

2020 Q1 Highlights

2020 Q1 Organic Growth %

Heineken NV Africa, Middle East &

Eastern Europe Americas Asia Pacific Europe

Consolidated beer volume – Q1 -2.1 -6.9 -2.5 4.4 -1.4

Consolidated beer volume – March -14.0 -14.5 -13.8 -10.6 -15.3

Page 39: HEINEKEN Investor Presentation€¦ · by South Africa and Russia ... reduction in road accidents by : 27%: compared to 2018. Source: Last reported results: 23: Values and Behaviours

38

Covid-19

Source: World Health Organisation

Started in late 2019 in Wuhan, China

First death outside of China on 2 February 2020

Declared pandemic by World Health Organisation on 11 March 2020

Global impact to date: Affecting >210 countries and territories ~2.4 million confirmed cases worldwide >160 thousand casualties

Nature and timing differ by country

Restrictions on movement of populations

Outlet closures

Some mandatory lockdown production facilities

Origin and facts Government measures

Lack of visibility on the end date of the Covid-19 pandemic and the duration of its impact on the economy has led HEINEKEN to withdraw all guidance for 2020

Page 40: HEINEKEN Investor Presentation€¦ · by South Africa and Russia ... reduction in road accidents by : 27%: compared to 2018. Source: Last reported results: 23: Values and Behaviours

3939

PeopleThe health, safety and trust of our people is of paramount importance

Business continuityWe do everything we can to safeguard the continuity of our business and theappeal of our brands, including the business continuity of our customers and suppliers

CommunitiesWe offer our support to the communities who are most impacted by the pandemic

Covid-19 guiding principles

Page 41: HEINEKEN Investor Presentation€¦ · by South Africa and Russia ... reduction in road accidents by : 27%: compared to 2018. Source: Last reported results: 23: Values and Behaviours

40

Global People & Health Covid-19 Task Force

Strict hygiene and social distancing guidelines

Majority of office employees working from home

Accelerated digital learning platforms

International travel ban

Our actions

Covid-19 and our people

No structural layoffs until the end of 2020 as a consequence of Covid-19

Executive Board and Executive Team collectively decided to voluntarily cut their salaries by 20% (May-Dec. 2020)

Our commitments

Page 42: HEINEKEN Investor Presentation€¦ · by South Africa and Russia ... reduction in road accidents by : 27%: compared to 2018. Source: Last reported results: 23: Values and Behaviours

41

Covid-19 and business continuity

Global actions:

Suspension of travel, events and hiring

Suspension of all non-committed capex, unless business critical

Pausing or scaling-down projects and technology upgrades

No bonuses for Senior Managers, including the Executive Team, for 2020

Local actions:

Reducing and reallocating marketing expenses, assessing effectiveness

Adapting consumer communication to support on-trade customers and reflect social distancing

Adapting to fast changes in markets with modern retailers and through B2C initiatives

Scaling up initiatives in support of on-trade customers

Paying suppliers at agreed payment terms and will support the most vulnerable suppliers

Our actions Our commitments

Page 43: HEINEKEN Investor Presentation€¦ · by South Africa and Russia ... reduction in road accidents by : 27%: compared to 2018. Source: Last reported results: 23: Values and Behaviours

42

Covid-19 and our communities

Our local initiativesDonation of water and non-alcoholic

beverages

Production of hand

sanitisers

Monetary and in kind

contributions to front line

medical facilities

Local initiatives in support of those who are at the front line, approaching a value of €5m

HEINEKEN donation of €15 million to support IFRC relief efforts in Africa, Asia and Latin America

Heineken family donation of €10 million to eight charities supporting the Covid-19 relief efforts

Our actions

Page 44: HEINEKEN Investor Presentation€¦ · by South Africa and Russia ... reduction in road accidents by : 27%: compared to 2018. Source: Last reported results: 23: Values and Behaviours

43

Financing Update

HEINEKEN has entered the crisis with a strong balance sheet: Undrawn committed revolving credit facility of €3.5 billion

There are no financial covenants in the outstanding debt

In Q1, HEINEKEN secured extra financing, including bonds for a total of €1.5 billion

HEINEKEN is well prepared to meet its financial commitments, including: The €1 billion bond maturing on 4 August 2020 The final dividend for 2019, subject to approval today

No interim dividend 2020 in August

Page 45: HEINEKEN Investor Presentation€¦ · by South Africa and Russia ... reduction in road accidents by : 27%: compared to 2018. Source: Last reported results: 23: Values and Behaviours

February 2020 | Heineken N.V. | Heineken Holding N.V.

Regional Update

Page 46: HEINEKEN Investor Presentation€¦ · by South Africa and Russia ... reduction in road accidents by : 27%: compared to 2018. Source: Last reported results: 23: Values and Behaviours

45

A long standing presence

Africa Middle East & Eastern Europe

OpCo’sConsolidated

AlgeriaBurundi

DRCEgypt

EthiopiaIvory Coast

KenyaLa Reunion

LebanonMozambique

NigeriaRussia

RwandaSierra LeoneSouth Africa

TanzaniaTunisia

UgandaZambia

Joint VenturesNon-consolidated

Congo-BrazzavilleIsrael

NamibiaUAE

LicenseOperations

CameroonGhanaJordan

Morocco

Consolidated

Joint Ventures/ Associates

Export

Licences

Page 47: HEINEKEN Investor Presentation€¦ · by South Africa and Russia ... reduction in road accidents by : 27%: compared to 2018. Source: Last reported results: 23: Values and Behaviours

46

Leadership position, committed for the long term

Nigerian Breweries

Source: Global data, Company data

9 breweries and 2 malting plants#1 or #2 brands in all segments

Key Facts The Nigerian beer market remains

very attractive given its high growth potential and the macroeconomic environment is starting to show improving trends

2019 performance is still being affected by low consumer confidence, excise increase and cost pressure

Nigerian Breweries is uniquely positioned to capture the most value from this growth and its strategy to Win with Nigeria! will further solidify market leadership

Segment Core brands

International premium

National premium

Mainstream

Discount

Comprehensive brand portfolio

Aba Malting Plant

Kudenda Malting Plant

Onitsha

Makurdi

Lagos

KakuriKudenda

Ota

ibadan

Ama

Aba

Awo-Omamma

Ljebu-Ode

Page 48: HEINEKEN Investor Presentation€¦ · by South Africa and Russia ... reduction in road accidents by : 27%: compared to 2018. Source: Last reported results: 23: Values and Behaviours

47

#1Jamaica

#1St. Lucia

#1Bahamas

Operating Companies

Joint Ventures

Export

HEINEKEN’s position in premium segment

Americas: A collection of highly diverse markets

Source: Global data 2018Premium beer segment defined by Canadean as >= 115 price index.

11 OpCos7 JVs

Export business to more than 40 markets

Key Facts

#3United States

#1Central America & Caribbean

#2Mexico

#1Argentina

#1Puerto Rico

#1Haiti

#1Suriname

#1Costa Rica

#1Panama

#1French West Indies

#3Canada

#2Brazil

#1Chile

Page 49: HEINEKEN Investor Presentation€¦ · by South Africa and Russia ... reduction in road accidents by : 27%: compared to 2018. Source: Last reported results: 23: Values and Behaviours

48

Attractive growth prospects for beer

Heineken Mexico

Source: Global data, Company data

7 Breweries#2 Position

Key Facts HEINEKEN’s largest beer operation

Positive underlying market fundamentals, including population growth, urbanisation, growing middle class

Meoqui brewery, the largest greenfield in HEINEKEN’s history, opened in February 2018 contributing to the efficiency of local operations

Exciting premium segment potential

Targeted regional strategy to drive growth

Segment Core brands

Premium

Affordable-Premium

Mainstream

Below Mainstream

Value

Comprehensive portfolio

Page 50: HEINEKEN Investor Presentation€¦ · by South Africa and Russia ... reduction in road accidents by : 27%: compared to 2018. Source: Last reported results: 23: Values and Behaviours

49

Portfolio strategy driving improved market share

Heineken Brazil

Source: Global data, Company data

15 breweriesc.20% Market share

#2 Position in market

Key Facts Marked acceleration of premium in

2019

Heineken® complemented by premium portfolio holding >30% market share in the premium segment

Schin provides increased scale to further develop premium volumes, especially in the North / North East

Synergies of Brazil Kirin transaction from brewery footprint optimisation, procurement, logistical, and SG&A savings

Segment Core brands

Premium andSuper Premium

Upper Mainstream & Mainstream

Lower Mainstream & Value

Strong portfolio

São Paulo HQ

Page 51: HEINEKEN Investor Presentation€¦ · by South Africa and Russia ... reduction in road accidents by : 27%: compared to 2018. Source: Last reported results: 23: Values and Behaviours

50

Relevant presence in premium segment

Heineken USA

Source: Global data, Company data

9 Distribution Centres8 Offices

#2 Premium Position

Key Facts Economic indicators are improving

Premium segment outperforming led by Mexican brands and craft

Segment Core brands

Premium & Super Premium

Mainstream

Strong portfolio

White Plains HQ

Page 52: HEINEKEN Investor Presentation€¦ · by South Africa and Russia ... reduction in road accidents by : 27%: compared to 2018. Source: Last reported results: 23: Values and Behaviours

51

14HEINEKEN

Carlsberg

ABI

Kirin

Asahi

Best placed to access regional growth opportunities

Asia Pacific: a unique footprint in the region

Source: Global data, Company data 2018

Number of #1 and #2 market positions in Asia-Pacific (by volume)

Heineken has leadership in the largest number of markets1

HEINEKEN market leadership

HEINEKEN market presence

#1 PositionIndiaChina

IndonesiaMalaysia

CambodiaNew Caledonia

Papua New GuineaSingapore

Solomon IslandsTimor-Leste

LaosMyanmar

New ZealandSri LankaTaiwan

Vietnam

#2 Position

Page 53: HEINEKEN Investor Presentation€¦ · by South Africa and Russia ... reduction in road accidents by : 27%: compared to 2018. Source: Last reported results: 23: Values and Behaviours

52

An attractive beer market

Heineken Vietnam

Source: Global data, Company data

6 Breweries#2 Position

#1 position in premium segment

Key Facts

Favourable beer market volume trends, with CAGR +4.4% expected by Canadean 2018-2023

Premium volume outperformance due to growing middle class

Continue to fuel the growth of Tiger (within premium)

Accelerate mainstream and economy via Larue and Bivina

Developing Cider category with game changer ambition

Segment Core brands

Premium

Mainstream

Economy

Strong portfolio

Page 54: HEINEKEN Investor Presentation€¦ · by South Africa and Russia ... reduction in road accidents by : 27%: compared to 2018. Source: Last reported results: 23: Values and Behaviours

53

Strong potential for growth

United Breweries Limited

Source: World Bank population estimates, Global data, Company data PCC: Per Capita Consumption

HEINEKEN’s stake in UBL 46.52%

India beer PCC is slightly above 2L

2018 beer market size 28mhl

Strict regulations on the production, transportation, distribution, promotion, pricing and sale of alcohol

UBL has the leading beer brand with Kingfisher (UBL market share 48%)

Heineken®: rolled-out in key cities

21 breweries

12 contract breweries

21 Breweries12 contract breweries

#1 Market position

Key Facts

Segment Core brands

Super Premium

Premium and Premium Plus

Value

Strong portfolio

Page 55: HEINEKEN Investor Presentation€¦ · by South Africa and Russia ... reduction in road accidents by : 27%: compared to 2018. Source: Last reported results: 23: Values and Behaviours

54

Unlocking premium potential

China Resources Beer Holdings

Source: World Bank population estimates, Global data, Company data PCC: Per Capita Consumption

HEINEKEN’s stake in CR Beer 20.6%

PCC 35L, with signficant growth potential

Snow, No. 1 beer brand by volume in the world

Market leader with MS ~ 21%

Best-in-class, nationwide distribution network

3rd player in the premium segment

Started distribution of Heineken®

in May 2019

Premium segment expected to outgrow the beer industry

80 BreweriesPresent in 25 out of 34 regions in China

#1 Market position

Key Facts Strategic collaboration

(1) CRH (CRE) Limited and Commotra Company Limited are beneficially wholly-owned subsidiaries of CRH.

Page 56: HEINEKEN Investor Presentation€¦ · by South Africa and Russia ... reduction in road accidents by : 27%: compared to 2018. Source: Last reported results: 23: Values and Behaviours

55

HEINEKEN Beer Volume Market Share

Europe: Strong market positions driving growth

Source: Global data 2018, BBPA, other

#1 position

#2 position

< #2 position

Export markets

Europe remains an attractive and valuable market for beer, cider and near category growth potential

HEINEKEN is well positioned in the context of economic & market evolution with growth potential in its key markets

HEINEKEN’s diverse local footprint combined with global scale provides unique opportunities to meet fast changing consumer preferences.

#1 PositionAustriaGreece

ItalyFrance

NetherlandsSlovakiaSloveniaHungary

United KingdomSerbia

BelgiumCroatiaBulgariaIrelandPoland

PortugalRomania

SpainSwitzerland

#2 Position

Page 57: HEINEKEN Investor Presentation€¦ · by South Africa and Russia ... reduction in road accidents by : 27%: compared to 2018. Source: Last reported results: 23: Values and Behaviours

56

Wholesale strategically important in selected markets

Key Facts Business model Wholesale operations focused on on-

trade service and particularly draught

Providing synergies with commercial brewing operations: Higher proximity to customer Better access to broad range of data Reliable and secure access to markets Consumer touchpoints

3rd partyWholesale

Outlets

HNVWholesale

Off Trade

Cash & Carry

Brewery

On Trade

Page 58: HEINEKEN Investor Presentation€¦ · by South Africa and Russia ... reduction in road accidents by : 27%: compared to 2018. Source: Last reported results: 23: Values and Behaviours

57

Star Pubs & Bars strategicallyimportant in the UK

A highly successful & profitablebusiness model

Strategically important to the UK business

>2,500 leased and tenanted pubs since Punch acquisitionwith a wide UK footprint

Star Pubs & Bars strong investment & performance track-record Attractive returns – Margin, Cashflow & RONA

Hands-on experience & understanding of the On Trade Unique consumer touchpoints Synergies with on trade brewing operations Unique platform for seeding innovations

UK Avg. Beer & Cider Pubs

Operating profit margin(2018)

Page 59: HEINEKEN Investor Presentation€¦ · by South Africa and Russia ... reduction in road accidents by : 27%: compared to 2018. Source: Last reported results: 23: Values and Behaviours

59

HEINEKEN Ownership structure

Heineken N.V. shares held by Heineken Holding N.V. equals the number of shares issued by Heineken Holding N.V.

FEMSA

Public

HEINEKEN Holding N.V.

HEINEKEN N.V.

Supervisory board

Executive board

41.363%

35.139%

L’Arche Green N.V.

52.599%

8.632%

50.005%

Board of directors

12.262%

Public

Legal entities

Public shareholders

Management

Page 60: HEINEKEN Investor Presentation€¦ · by South Africa and Russia ... reduction in road accidents by : 27%: compared to 2018. Source: Last reported results: 23: Values and Behaviours

60

Sponsored Level 1 ADR Programmes

Heineken Holding N.V.Bloomberg ticker: HKHHY

ISIN: US4230081014Cusip: 423008101Exchange: OTCQX

Ratio: 2 ADRs: 1 Ordinary Share

Bloomberg ticker: HEINYISIN: US4230123014

Cusip: 423012301Exchange: OTCQX

Ratio: 2 ADRs: 1 Ordinary Share

Depositary bank: Deutsche Bank Shareholder Servicesc/o American Stock Transfer & Trust CompanyADR broker helpline: +1 866 249 2593E-mail: [email protected] website: www.astfinancial.comDepositary Bank’s local custodian: Deutsche Bank, Amsterdam

Investor Relations contact details

+31 20 523 9590 (Amsterdam)E-mail: [email protected]

Heineken N.V.

Page 61: HEINEKEN Investor Presentation€¦ · by South Africa and Russia ... reduction in road accidents by : 27%: compared to 2018. Source: Last reported results: 23: Values and Behaviours

61

Upcoming events

61

Calendar

12-13 May 2020 — JPM Consumer & Retail Conference, Virtual

9-11 June 2020 — Deutsche Bank Conference, Virtual

3 July 2020 — Start silent period HY1 2020

3 August 2020 — Announcement HY1 results 2020, incl conference call

Page 62: HEINEKEN Investor Presentation€¦ · by South Africa and Russia ... reduction in road accidents by : 27%: compared to 2018. Source: Last reported results: 23: Values and Behaviours

6262

We Are HEINEKEN.