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Offer by: Cigna Health and Life Insurance Company, Connecticut General Life Insurance Company or their affiliates.
806310 i 12/18
HEALTHY LIFE Resource Guide
You.At your best.
You At your best. 2019
HEALTH CARE COVERAGE
Living a healthy life is about inspiring you and your family to be active participants in your health. And we’re committed to providing you with the programs and tools to support you in making smart choices that improve your health, well-being and quality of life.
As a Cigna employee, you have access to resources that go beyond your physical health. Find the programs that best fit your needs and support the whole you – mind, body and soul. You can also find most of this information on the Iris website.
I NEED INFORMATION ABOUT HEALTH CARE COVERAGE
HOW DO I ACCESS?
WHO IS ELIGIBLE?
CAN I EARN INCENTIVES?
Cigna Medical PlanCovers medical, pharmacy and mental health/substance use care. All options pay for preventive care in full when you use an in-network health care professional.
888.992.4462myCigna.com
Cigna.com/healthy-benefits/medical/
All benefits-eligible employees and their qualified dependents
Employees and their covered spouse/domestic partner
Cigna Dental PlanProvides coverage for a variety of dentalprocedures, preventive dental care, and orthodontia.
888.992.4462myCigna.com
Cigna.com/healthy-benefits/dental/
All benefits-eligible employees and their qualified dependents
N/ACigna Vision PlanCovers routine vision care and prescription lenses. Also provides allowances for frames and contact lenses.
888.992.4462myCigna.com
Cigna.com/healthy-benefits/vision/
All benefits-eligible employees and their qualified dependents
N/AMedical Benefits AbroadProvides coverage for any injury, illness or emergency medical assistance while traveling outside of your home country. Also includes coverage for prescriptions resulting from an accident or illness while on international business travel. The plan also provides emergency dental coverage and evacuation benefits.
Eligible employees are automatically enrolled in this benefit when traveling.
Iris> Health & Wellness> Health Benefits> Medical Benefits
Abroad (MBA)
Outside the USA: 302.797.3535Inside the USA: 800.243.1348
CignaEnvoy.com
All full-time, active employees and members of the Board of Directors who are traveling on the business of, or at the expense of, Cigna outside their country of residence or permanent assignment.
N/A
I NEED INFORMATION ABOUT FINANCIAL PROGRAMS HOW DO I ACCESS?
WHO IS ELIGIBLE?
401(k) Iris
> Quick Clicks or www.prudential.com/online/retirement
877.778.2100
All employees
Healthcare Flexible Spending AccountAllows you to set aside a portion of your paycheck tax-free to pay for qualified medical, dental and vision expenses. Depending on your tax bracket, you can save up to 30%. A healthcare FSA can be used for healthcare expenses received by you, your spouse, your child under age 26, and any other qualifying child or relative you may claim as a dependent exemption for federal income tax purposes.
888.992.4462myCigna.com
Cigna.com/healthy-benefits/additional-benefits/
All benefits-eligible employees
Dependent Care Flexible Spending AccountAllows you to pay for certain care for your eligible dependents so that you (and spouse, if married) can work, look for work or attend school full-time. Because the money you set aside from your paycheck is not taxed, what you save in taxes (about 30%) means more is available to pay these expenses.
Iris
> You> USA Policies> Health & Wellness – USA> Dependent Care Flexible
Spending Account
Cigna.com/healthy-benefits/additional-benefits/
All benefits-eligible employees
Basic LifeAt no cost to you, Cigna provides term life insurance coverage equal to one times your eligible earnings. Coverage is automatic and starts on your first day of work as a benefits-eligible employee.
Iris
> You> Financial Benefits & Discounts> Insurance Plans> Basic Life Insurance
Cigna Trusted Advisor: 800.828.3485
Employee Service Center:800.551.3539
All benefits-eligible employees
Group Universal LifeIn addition to basic life insurance provided by Cigna at no cost, Group Universal Life offers the opportunity to purchase an additional amount of coverage.
Iris
> You> Financial Benefits & Discounts> Insurance Plans> Group Universal Life (GUL)
Cigna Trusted Advisor: 800.828.3485
Employee Service Center:800.551.3539
All benefits-eligible employees and their dependents
Personal AccidentPays a benefit if a covered person is seriously injured or killed in an accident. Coverage can be elected in $25,000 increments up to ten times your eligible earnings or $500,000. You pay the cost of the plan with pre-tax dollars through payroll deduction.
Iris
> You> Financial Benefits & Discounts> Insurance Plans> Personal Accident
Insurance (PAI)
Cigna Trusted Advisor: 800.828.3485
Employee Service Center:800.551.3539
All benefits-eligible employees and their qualified dependents
FINANCIAL PROGRAMS
HEALTHY LIFE RESOURCE GUIDE 3
continued >
Both you and Cigna contribute to your Cigna 401(k) Plan account. You are immediately eligible at hire. You will be automatically enrolled at 4% about 6 weeks after your hire date. You have the option to enroll on your own or opt out within 30 days. Company matching contributions can equal up to 4.5% of your eligible pay for every dollar of the first 6% of eligible pay that you contribute.
4 HEALTHY LIFE RESOURCE GUIDE
I NEED INFORMATION ABOUT FINANCIAL PROGRAMS HOW DO I ACCESS?
WHO IS ELIGIBLE?
Short-Term DisabilityOur Short-Term Disability (STD) Benefits Plan provides a continued source of income based on a schedule if you have a covered disability due to a medical condition related to an accident, illness or pregnancy. Cigna pays the full cost of this benefit. STD benefits may be available for up to 26 weeks. Coverage is automatic and starts on your first day of work as a benefits-eligible employee.
Iris
> You> USA Policies> Time Away from Work – USA> Short-Term Disability
Plan – USA
888.422.4462
All benefits-eligible employees
Basic Long-Term DisabilityThe Basic Long-Term Disability (LTD) plan provides continuing income for regular employees who have a disability lasting longer than 26 weeks. Coverage is automatic and starts on your first day of work as a benefits-eligible employee.
Iris
> You> USA Policies> Time Away from Work – USA> Long-Term Disability
Plan – USA
888.422.4462
All benefits-eligible employees
Supplemental Long-Term DisabilitySupplemental Long-term Disability (LTD) coverage pays an additional portion of your eligible earnings while on LTD. You pay the cost of the plan with pre-tax dollars through payroll deduction.
Iris
> You> USA Policies> Time Away from Work – USA> Long-Term Disability
Plan – USA
888.422.4462myCigna.com
Cigna.com/healthy-benefits/ltd
All benefits-eligible employees
Business Travel AccidentPays a benefit in the event of a death or loss of a hand, foot, or eye of a covered person as the result of an accident while traveling on Cigna business. Coverage is automatic and starts on your first day of work as a benefits-eligible employee.
Iris
> You> Financial Benefits & Discounts> Insurance Plans> Business Travel Insurance (BTA)
Cigna Trusted Advisor: 800.828.3485
888.422.4462
All benefits-eligible employees and their qualified dependents
Accidental InjuryPays benefits directly to you in the event of a covered accident. How the money is used is up to you. It can help pay out-of-pocket medical costs or expenses not covered by medical insurance.
800.754.3207
Cigna.com/healthy-benefits/accidental-injury
All benefits-eligible employees and their qualified dependents
Critical IllnessPays a lump-sum cash benefit that can help handle expenses if you or a covered family member is diagnosed with a covered condition.
800.754.3207
Cigna.com/healthy-benefits/critical-illness
All benefits-eligible employees and their qualified dependents
Hospital CarePays benefits for hospitalizations resulting from a covered injury or illness. Coverage continues after the first hospitalization, offering you protection for future hospital stays to help with your share of medical expenses or other related costs.
800.754.3207
Cigna.com/healthy-benefits/hospital-care
All benefits-eligible employees and their qualified dependents
FINANCIAL PROGRAMS
I WANT TO IMPROVE MY HEALTH AND WELL-BEING
HOW DO I ACCESS?
WHO IS ELIGIBLE?
CAN I EARN INCENTIVES?*
Cigna Quit TodayStop using tobacco for good. Work with a health coach to design a program specifically for you, or, if you prefer, enroll in the online program only. The program provides free over-the-counter nicotine replacement therapy (patch or gum). Employees covered by the Cigna Medical Plan may also qualify for prescription Chantix or Zyban.
Work with a coach:888.992.4462
myCigna.com > Wellness> Healthy Life Personal
Health Team
All employees and dependents
Completing this Lifestyle Management Program may qualify you for an incentive.
Healthy Steps to Weight LossManage your weight and eating habits. Work with a health coach to design a program specifically for you, or if you prefer, enroll in the program online only.
Work with a coach:888.992.4462
myCigna.com > Wellness> Healthy Life Personal
Health Team
All employees and dependents
Completing this Lifestyle Management Program may qualify you for an incentive.
Strength and ResilienceHelps you understand the sources of your stress, learn coping techniques and manage stress both on and off the job. The program addresses physical activity, nutrition, sleep, relaxation techniques and coping with stressful situations.
Work with a coach:888.992.4462
myCigna.com > Wellness> Healthy Life Personal
Health Team
All employees and dependents
Completingthis LifestyleManagementProgram mayqualify you for an incentive.
Healthy Life Fitness CentersFitness centers are available around the country at larger Cigna offices. Exercise at work for a more productive, balanced and energized day!
Iris> You> Health & Wellness> My Healthy Life> On-site Services
All employees Paid fitness center memberships may qualify you for an incentive
WELLBEATS – On-demand Fitness ClassesProvides virtual group exercise classes that can be accessed at home or via mobile device. Also available at select Cigna offices.
Iris> You> USA Policies> Health & Wellness – USA> WELLBEATS – USA
855.520.7500
All employees N/A
Healthy Life Incentives ProgramEarn up to $800 in your paycheck for being healthy, working toward a healthier lifestyle, managing a condition, being physically active, and more. Spouses and domestic partners that are enrolled in the Medical Plan can also earn incentives.
888.992.4462
myCigna.com> Wellness> Incentive Awards
or
Cigna.com/healthylife> Your Wellness
and Incentives> Incentives
Employees and spouses/domestic partners enrolled in the Cigna Medical Plan
Employees and spouses/partners must be enrolled in the Cigna Medical Plan to be eligible for incentives.
HEALTH AND WELL-BEING
4 HEALTHY LIFE RESOURCE GUIDE
* Only employees enrolled in the Cigna medical plan are eligible for incentives.
I NEED INFORMATION ABOUT FINANCIAL PROGRAMS HOW DO I ACCESS?
WHO IS ELIGIBLE?
Short-Term DisabilityOur Short-Term Disability (STD) Benefits Plan provides a continued source of income based on a schedule if you have a covered disability due to a medical condition related to an accident, illness or pregnancy. Cigna pays the full cost of this benefit. STD benefits may be available for up to 26 weeks. Coverage is automatic and starts on your first day of work as a benefits-eligible employee.
Iris
> You> USA Policies> Time Away from Work – USA> Short-Term Disability
Plan – USA
888.422.4462
All benefits-eligible employees
Basic Long-Term DisabilityThe Basic Long-Term Disability (LTD) plan provides continuing income for regular employees who have a disability lasting longer than 26 weeks. Coverage is automatic and starts on your first day of work as a benefits-eligible employee.
Iris
> You> USA Policies> Time Away from Work – USA> Long-Term Disability
Plan – USA
888.422.4462
All benefits-eligible employees
Supplemental Long-Term DisabilitySupplemental Long-term Disability (LTD) coverage pays an additional portion of your eligible earnings while on LTD. You pay the cost of the plan with pre-tax dollars through payroll deduction.
Iris
> You> USA Policies> Time Away from Work – USA> Long-Term Disability
Plan – USA
888.422.4462myCigna.com
Cigna.com/healthy-benefits/ltd
All benefits-eligible employees
Business Travel AccidentPays a benefit in the event of a death or loss of a hand, foot, or eye of a covered person as the result of an accident while traveling on Cigna business. Coverage is automatic and starts on your first day of work as a benefits-eligible employee.
Iris
> You> Financial Benefits & Discounts> Insurance Plans> Business Travel Insurance (BTA)
Cigna Trusted Advisor: 800.828.3485
888.422.4462
All benefits-eligible employees and their qualified dependents
Accidental InjuryPays benefits directly to you in the event of a covered accident. How the money is used is up to you. It can help pay out-of-pocket medical costs or expenses not covered by medical insurance.
800.754.3207
Cigna.com/healthy-benefits/accidental-injury
All benefits-eligible employees and their qualified dependents
Critical IllnessPays a lump-sum cash benefit that can help handle expenses if you or a covered family member is diagnosed with a covered condition.
800.754.3207
Cigna.com/healthy-benefits/critical-illness
All benefits-eligible employees and their qualified dependents
Hospital CarePays benefits for hospitalizations resulting from a covered injury or illness. Coverage continues after the first hospitalization, offering you protection for future hospital stays to help with your share of medical expenses or other related costs.
800.754.3207
Cigna.com/healthy-benefits/hospital-care
All benefits-eligible employees and their qualified dependents
HEALTHY LIFE RESOURCE GUIDE 5
continued >
HEALTH AND WELL-BEING
I WANT TO IMPROVE MY HEALTH AND WELL-BEING
HOW DO I ACCESS?
WHO IS ELIGIBLE?
CAN I EARN INCENTIVES?*
Healthy Life Personal Health TeamA dedicated team of specialists available 24 hours per day. Provides telephone health coaching to help you set up a personal health plan, help identifying strategies to reduce stress and improve work/life balance, support for maintaining good eating habits, advice on managing or losing weight, and more.
888.992.4462
Iris> You> Health & Wellness> USA Policy Center> Telephone Health
Coaching
Employees and spouses/domestic partners enrolled in the Cigna Medical Plan
Chronic condition support programs for employees and dependents covered by the Cigna Medical Plan only
Completing live coaching may qualify you for an incentive.
Onsite Health CoachesAt select office locations, coaches are available on-site. Similar to the Healthy Life Personal Health Team, they can provide face-to-face health coaching to help you set up a personal health plan, help identifying strategies to reduce stress and improve work/life balance, support for maintaining good eating habits, advice on managing or losing weight, and more.
888.992.4462
Iris> You> Health & Wellness> My Healthy Life> On-site Services
For onsite andvirtual employeesat or near thefollowing locations:Bourbonnais, IL, Denison, TX, Pittsburgh, PA, Phoenix, AZ, Nashville, TN, Piscataway, NJ, Egg Harbor Township, NJ, Baltimore, MD and Visalia, CA
Completing live coaching may qualify you for an incentive.
Employee Assistance ProgramFor anything that’s on your mind, we can help. Employees and household members can access up to five fully paid counseling sessions per issue with referrals to behavioral health benefits, work/life support services, community resources and services like legal and financial consultation.
888.992.4462
Iris> You> USA Policies> Health & Wellness – USA> Mental Well-being
(EAP) – USA
All employees and household members N/A
Health AssessmentIn just 10 minutes you can complete this powerfulassessment of your health status. The assessment is packed with individualized advice and has a personal analysis for many preventable and common conditions. It reviews your contributing risk factors and offers interactive health improvement programs in the areas of weight management, stress, sleep, energy, and tobacco cessation.
myCigna.com> Wellness> My Health Assessment
All employees
Incentives will only apply to employees and spouses/domestic partners in the Cigna Medical Plan
The Health Assessment is required to be completed before receiving incentives.
Flu ShotsFlu shots are available free of charge to employees at most Cigna offices in the October-November time frame. They are also available to employees and dependents covered by the Cigna Medical Plan as part of 100% paid preventive care.
Flu shot programs at participating offices, convenience care clinics, or from your doctor.
[email protected] for questions about flu shots at your office
All employees N/A
* Only employees enrolled in the Cigna medical plan are eligible for incentives.
6 HEALTHY LIFE RESOURCE GUIDE
I WANT TO IMPROVE MY HEALTH AND WELL-BEING
HOW DO I ACCESS?
WHO IS ELIGIBLE?
CAN I EARN INCENTIVES?*
Biometric ScreeningsBiometric screenings are available at any office with an onsite Healthy Life Care Center. Many other offices make screenings periodically available to employees through on-site events. You can also get a screening at your doctor’s office or certain convenience care clinics. Preventive care biometric screenings are covered at 100% for those enrolled in the Cigna Medical Plan.
Screening programs at participating offices, Healthy Life Care Centers, convenience care clinics, or from your doctor.
[email protected] for questions about screenings at your office
All employees Employees and spouses/domestic partners covered by the Cigna Medical Plan who achieve the biometrics goals for blood pressure, BMI, cholesterol, and glucose results can earn incentives.
I’M LOOKING FOR WAYS TO SAVE AND ESTIMATE COSTS
HOW DO I ACCESS?
WHO IS ELIGIBLE?
myCigna Cost EstimatorsGet estimates on medical procedures, dental treatments and prescription drug costs, or track you out-of-pocket expenses and account balances.
888.992.4462
myCigna.com> Estimate Health
Care Costs
Employees and dependents enrolled in the Cigna Medical Plan.
PerkSpotSign up with your Cigna email address for discounts on travel, car rental, shopping, and more just for being a Cigna employee.
Iris> You> Financial Benefits & Discounts> PerkSpot
Cigna.PerkSpot.com
All employees
Healthy Rewards Discount ProgramGet discounts on products and services that make staying healthy easier and more affordable. Discounts include weight and nutrition programs, fitness products, alternative medicine, vitamins and supplements and more.
800.870.3470
Employees with Cigna Medical Plan: myCigna.com> Wellness> Healthy Rewards –
Discount Programs
All employees
SAVE
* Only employees enrolled in the Cigna medical plan are eligible for incentives.
I WANT TO IMPROVE MY HEALTH AND WELL-BEING
HOW DO I ACCESS?
WHO IS ELIGIBLE?
CAN I EARN INCENTIVES?*
Healthy Life Personal Health TeamA dedicated team of specialists available 24 hours per day. Provides telephone health coaching to help you set up a personal health plan, help identifying strategies to reduce stress and improve work/life balance, support for maintaining good eating habits, advice on managing or losing weight, and more.
888.992.4462
Iris> You> Health & Wellness> USA Policy Center> Telephone Health
Coaching
Employees and spouses/domestic partners enrolled in the Cigna Medical Plan
Chronic condition support programs for employees and dependents covered by the Cigna Medical Plan only
Completing live coaching may qualify you for an incentive.
Onsite Health CoachesAt select office locations, coaches are available on-site. Similar to the Healthy Life Personal Health Team, they can provide face-to-face health coaching to help you set up a personal health plan, help identifying strategies to reduce stress and improve work/life balance, support for maintaining good eating habits, advice on managing or losing weight, and more.
888.992.4462
Iris> You> Health & Wellness> My Healthy Life> On-site Services
For onsite andvirtual employeesat or near thefollowing locations:Bourbonnais, IL, Denison, TX, Pittsburgh, PA, Phoenix, AZ, Nashville, TN, Piscataway, NJ, Egg Harbor Township, NJ, Baltimore, MD and Visalia, CA
Completing live coaching may qualify you for an incentive.
Employee Assistance ProgramFor anything that’s on your mind, we can help. Employees and household members can access up to five fully paid counseling sessions per issue with referrals to behavioral health benefits, work/life support services, community resources and services like legal and financial consultation.
888.992.4462
Iris> You> USA Policies> Health & Wellness – USA> Mental Well-being
(EAP) – USA
All employees and household members N/A
Health AssessmentIn just 10 minutes you can complete this powerfulassessment of your health status. The assessment is packed with individualized advice and has a personal analysis for many preventable and common conditions. It reviews your contributing risk factors and offers interactive health improvement programs in the areas of weight management, stress, sleep, energy, and tobacco cessation.
myCigna.com> Wellness> My Health Assessment
All employees
Incentives will only apply to employees and spouses/domestic partners in the Cigna Medical Plan
The Health Assessment is required to be completed before receiving incentives.
Flu ShotsFlu shots are available free of charge to employees at most Cigna offices in the October-November time frame. They are also available to employees and dependents covered by the Cigna Medical Plan as part of 100% paid preventive care.
Flu shot programs at participating offices, convenience care clinics, or from your doctor.
[email protected] for questions about flu shots at your office
All employees N/A
6 HEALTHY LIFE RESOURCE GUIDE HEALTHY LIFE RESOURCE GUIDE 7
I NEED INFORMATION ON MATERNITY AND FAMILY PROGRAMS
HOW DO I ACCESS?
WHO IS ELIGIBLE?
CAN I EARN INCENTIVES?*
Cigna Healthy Pregnancies, Healthy BabiesGet support in managing your pregnancy on your terms. Undergo an in-depth individualized risk assessment. Work with an expert maternity nurse to develop a care management plan throughout your pregnancy and receive a wealth of educational resources.
888.992.4462
myCigna.com> Wellness> Health Topics
& Resources> Healthy Pregnancies,
Healthy Babies
Employees and dependents enrolled in the Cigna Medical Plan
Completing this program may qualify you for an incentive
Cigna MomsCigna’s lactation program addresses the physical and emotional challenges working mothers face after the birth of a child. It’s designed to help make the transition healthier and easier for moms and their newborns. Participants work with a lactation consultant and receive a portable breast pump and storage system.
Iris> You> USA Policies> Health & Wellness – USA> Cigna Moms Lactation
Program – USA
All full-time and part-time female employees N/A
Maternity Buddy ProgramInformal arrangement that creates a networking opportunity for an expecting mom and an experienced working mom to share experiences and tips on how to manage family and work.
Iris> You> USA Policies> Health & Wellness – USA> Maternity Buddy
Program – USA
All employees N/A
Nursing Mother RoomsNew moms can take advantage of private, dedicated lactation rooms at offices with 50 or more employees.
Contact your local wellness team, local facility manager or security personnel for the location and access to the room (if needed.)
All full-time and part-time female employees N/A
Mayo Clinic Guide to PregnancyAre you or your spouse/partner expecting a baby? This book has tips and insights for each stage of pregnancy. Be better informed about pregnancy and childbirth and you’ll be sure to make the best decisions for your baby.
Iris> You> USA Policies> Health & Wellness – USA> Family, Maternal Health,
and Adoption
All employees N/A
Cigna Dental Oral Health Integration ProgramGet reimbursed for your coinsurance or copay for certain procedures that help promote optimal oral health for patients having a baby. The program also includes one additional cleaning and exam per year.
Iris> You> USA Policies> Health & Wellness – USA> Oral Health Integration
Program – USA
Employees and dependents covered by the Cigna Dental Plan
N/A
MATERNITY AND FAMILY PROGRAMS
* Only employees enrolled in the Cigna medical plan are eligible for incentives.
8 HEALTHY LIFE RESOURCE GUIDE
I WANT TO GET THE RIGHT CARE AT THE RIGHT PLACE
HOW DO I ACCESS?
WHO IS ELIGIBLE?
CAN I EARN INCENTIVES?*
Cigna 24-hour Health Information LineRegistered nurses can help with an immediate health issues when you’re not sure what to do, can’t reach your doctor, or you need information fast. It is personal and confidential.
Audio library podcasts are also available via myCigna.com.
888.992.4462
Select prompt 7 for “other options” then select option 2
Available 24/7
Have your medical ID card ready
All employees N/A
Healthy Life Care CentersLocated in larger Cigna offices, the Care Centers can provide wellness and medical advice, care for illnesses and injuries, allergy shots, health coaching on a variety of issues and much more.
Bloomfield, CT [email protected]
Philadelphia, PA [email protected]
Chattanooga, TN [email protected]
Scranton, PA [email protected]
Plano, TX [email protected]
Nashville, TNVirtual Treatment Center [email protected]
All employees; dependents in some locations
Healthy Life Care Centers offer biometrics screenings, which can qualify you for incentives.
Convenience Care ClinicsWhen you need treatment for common ailments and injuries, you have choices. In addition to your doctor, you can get high-quality, affordable services for a wide variety of routine medical conditions.
myCigna.com> Find Care and Costs> locations> type in Convenience Care
Only for employees and dependents enrolled in the Cigna Medical Plan and Dental Plan
N/A
RIGHT CARE
* Only employees enrolled in the Cigna medical plan are eligible for incentives.
I NEED INFORMATION ON MATERNITY AND FAMILY PROGRAMS
HOW DO I ACCESS?
WHO IS ELIGIBLE?
CAN I EARN INCENTIVES?*
Work/Life ResourcesResource and referral assistance for everything from parenting, child care, eldercare and pet care, to adoption assistance, college search or locating a summer camp. Articles, webinars and online tools as well as caregiver resources are at your disposal.
888.992.4462
mycigna.com> Coverage> Employee Assistance
Program (EAP)
All employees N/A
8 HEALTHY LIFE RESOURCE GUIDE HEALTHY LIFE RESOURCE GUIDE 9
continued >
* Only employees enrolled in the Cigna medical plan are eligible for incentives.
I WANT TO GET THE RIGHT CARE AT THE RIGHT PLACE
HOW DO I ACCESS?
WHO IS ELIGIBLE?
CAN I EARN INCENTIVES?*
Urgent Care CentersYou can go to an urgent care center for all kinds of health problems, especially if you can’t wait for an appointment with your doctor or your issue doesn’t require the ER. They are often open in the evenings and on weekends; plus you don’t need an appointment. Care at walk-in clinics costs a lot less than a trip to the ER.
myCigna.com> Find Care & Costs
Only for employees and dependents enrolled in the Cigna Medical Plan and Dental Plan
N/A
Cigna NetworkUsing doctors, hospitals and other health care professionals that participate in the Cigna Network can save you a lot of money. The integrated directory on myCigna.com makes it easier for you to search the network for care, quality and cost.
myCigna.com> Find Care & Costs
or
Cigna.com> Find a Doctor> Plans Offered Through Work
or School
Using Cigna.com will by default show results for all networks. To get the most out of your plan, make sure you choose a provider in your plan’s network.
Employees and dependents covered by the Cigna Medical and Dental Plans
N/A
MDLIVE and AmwellConnect with a U.S. Board certified doctor at MDLIVE or Amwell who can treat a wide range of common conditions, often costing less than an Emergency Room, Urgent Care, or Primary Care visit.
888.726.3171or
myCigna.com> Find Care & Costs> Cigna Telehealth Connection
Employees and dependents covered by the Cigna Medical Plan
N/A
RIGHT CARE
10 HEALTHY LIFE RESOURCE GUIDE
* Only employees enrolled in the Cigna medical plan are eligible for incentives.
I NEED TO FILL A PRESCRIPTIONHOW DO I ACCESS?
WHO IS ELIGIBLE?
Cigna Home Delivery PharmacyMail order prescription delivery that is easy and cost effective for all of the medicines you take on a regular basis.
888.992.4462myCigna.com
Employees and dependents covered by the Cigna Medical Plan
Cigna 90 NowMedications used on an ongoing basis may be filled in 90-day supplies at participating Cigna 90 Now pharmacies.
888.992.4462myCigna.com
Employees and dependents covered by the Cigna Medical Plan
Cigna Specialty Pharmacy 888.992.4462myCigna.com
Employees and dependents covered by the Cigna Medical Plan
Cigna Retail Pharmacy Network 888.992.4462myCigna.com
Employees and dependents covered by the Cigna Medical Plan
FILL A PRESCRIPTION
10 HEALTHY LIFE RESOURCE GUIDE
I NEED TO CONTACT A CUSTOMER SERVICE CENTER
HOW DO I ACCESS?
Employee Service CenterFor assistance with questions about workplace policies, programs and payroll.
800.551.3539
Iris> Resources> Key Contacts> Employee Service Center
Cigna Customer Service CenterFor assistance with your current medical, vision, dental, pharmacy, flexible spending accounts, coverage and claims. Also access the Personal Health Team, EmployeeAssistance Program, live coaching, lifestyle management programs and other services.
888.992.4462
Cigna Group InsuranceFor assistance with your accidental injury, critical illness or hospital care plan coverage.
800.754.3207
Cigna Trusted AdvisorFor assistance with your Basic Life, Group Universal Life (GUL), or Personal Accident Insurance (PAI).
GUL/PAI: 800.828.3485
Basic Life beneficiary designation: 800.828.3485Basic Life coverage inquiries: 800.551.3539
Claims: 800.551.3539
Cigna Leave SolutionsFor assistance with short- or long-term disability claims.
Iris> You> USA Policies> Time Away from Work – USA
or
888.422.4462
Prudential RetirementFor assistance with your 401(k) plan, pension plan, deferred compensation, and other retirement benefits.
877.778.2100
CUSTOMER SERVICE
806310 i 12/18