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HealthInsight Hospital Improvement and Innovation Network (HIIN) Kickoff Meeting March 15, 2017 | Noon to 1 p.m. PT | 1 p.m. to 2 p.m. MT

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Page 1: HealthInsight Hospital Improvement and Innovation Network ... · The HealthInsight Hospital Improvement Innovation Network (HIIN) Advisory Council will lend valuable guidance to the

HealthInsight Hospital Improvement and Innovation Network (HIIN) Kickoff Meeting

March 15, 2017 | Noon to 1 p.m. PT | 1 p.m. to 2 p.m. MT

Page 2: HealthInsight Hospital Improvement and Innovation Network ... · The HealthInsight Hospital Improvement Innovation Network (HIIN) Advisory Council will lend valuable guidance to the

Welcome

• Process overview– Chat– Polling– Recorded session – Survey

Page 3: HealthInsight Hospital Improvement and Innovation Network ... · The HealthInsight Hospital Improvement Innovation Network (HIIN) Advisory Council will lend valuable guidance to the

Agenda

Topic Presenter Time

1. Welcome/Agenda Jim Silva 2 minutes

2. HealthInsight/History and Now Leslie Johnstone 5 minutes

3. Goal/Participating Hospitals Jim Silva 5 minutes

4. Structure Jim Silva 5 minutes

5. State Liaisons Jim Silva andstate liaisons

5 minutes

6. Topics Linda Egbert and Laurie Murray-Snyder

10 minutes

7. Resources Sara Phillips,Shireen Mitchell

5 minutes

8. Educational Sessions Linda Egbert 5 minutes

9. Questions All 15 minutes

Page 4: HealthInsight Hospital Improvement and Innovation Network ... · The HealthInsight Hospital Improvement Innovation Network (HIIN) Advisory Council will lend valuable guidance to the

HealthInsight

Our mission is to serve as a primary agent in focusing community energy to achieve the

quality and effectiveness of health care.

Page 5: HealthInsight Hospital Improvement and Innovation Network ... · The HealthInsight Hospital Improvement Innovation Network (HIIN) Advisory Council will lend valuable guidance to the

History and Now

• HealthInsight is the QIN-QIO serving Nevada, New Mexico, Oregon and Utah

• We have been focused on reducing hospital-acquired conditions (HACs) and readmissions through this work.

• We served as the subcontractor to our local hospital associations to perform PfP activities on both HEN 1.0 and HEN 2.0.

• The HealthInsight team is committed to bringing about significant and lasting improvement in this region.

• Our strategy to achieve HIIN objectives is structured using multistate efficiencies, shared expertise and significant local presence.

• Teaming and collaboration with state hospital associations, a patient safety commission and regional health improvement collaboratives will be key drivers for aligning the HIIN work with existing initiatives throughout our service region.

Page 6: HealthInsight Hospital Improvement and Innovation Network ... · The HealthInsight Hospital Improvement Innovation Network (HIIN) Advisory Council will lend valuable guidance to the

Goal

The HealthInsight HIIN’s overall goal is to assist participating hospitals in realizing a 20 percent reduction in patient harm and a 12 percent reduction in 30-day readmissions during the first two years of the program.

Page 7: HealthInsight Hospital Improvement and Innovation Network ... · The HealthInsight Hospital Improvement Innovation Network (HIIN) Advisory Council will lend valuable guidance to the

Participating Hospitals

Page 8: HealthInsight Hospital Improvement and Innovation Network ... · The HealthInsight Hospital Improvement Innovation Network (HIIN) Advisory Council will lend valuable guidance to the

Participating HospitalsUtah:• Alta View Hospital• American Fork Hospital• Bear River Valley Hospital• Blue Mountain Hospital• Castleview Hospital• Cedar City Hospital (Valley View)• Central Valley Medical Center• Davis Hospital & Medical Center• Delta Community Hospital• Dixie Regional Medical Center• Fillmore Community Hospital• Garfield Memorial Hospital• Gunnison Valley Hospital• Heber Valley Medical Center• Intermountain Medical Center• Jordan Valley Medical Center• Jordan Valley Medical Center - West Valley• Mountain Point Medical Center• Kane County Hospital

• Lakeview Hospital• LDS Hospital• Logan Regional Hospital• Lone Peak Hospital• McKay-Dee Hospital• Milford Valley Memorial Hospital• Moab Regional Hospital• Ogden Regional Medical Center• Orem Community Hospital• Park City Medical Center• Riverton Hospital• Salt Lake Regional Medical Center• San Juan County Hospital• Sanpete Hospital• Sevier Valley Hospital• Shriner’s Hospital for Children• St. Mark's Hospital• The Orthopedic Specialty Hospital TOSH• Timpanogos Regional Hospital • Utah Valley Regional Medical Center

Idaho:• Cassia Regional

Medical Center

Page 9: HealthInsight Hospital Improvement and Innovation Network ... · The HealthInsight Hospital Improvement Innovation Network (HIIN) Advisory Council will lend valuable guidance to the

Participating Hospitals

Nevada:• Battle Mountain General Hospital• Boulder City Hospital• Carson Valley Medical Center• Harmon Medical and Rehabilitation Hospital• Humboldt General Hospital• Mesa View Regional Hospital• Mount Grant General Hospital• Mountain's Edge Hospital • North Vista Hospital• Northeastern Nevada Regional Hospital• Pershing General Hospital• Renown Regional Medical Center • Renown South Meadows Medical Center• Saint Mary's Regional Medical Center• South Lyon Medical Center• Southern Hills Hospital and Medical Center• UMC of Southern Nevada

Wyoming:• Mountain View Regional Hospital

Page 10: HealthInsight Hospital Improvement and Innovation Network ... · The HealthInsight Hospital Improvement Innovation Network (HIIN) Advisory Council will lend valuable guidance to the

Participating Hospitals

Oregon:• Asante Ashland• Asante Rogue Regional• Asante Three Rivers• Blue Mountain Hospital• Columbia Memorial Hospital• Coquille Valley Hospital District• Curry General Hospital• Grande Ronde Hospital• Lake District Hospital• Mercy Medical Center• Mid-Columbia Medical Center

• Pioneer Memorial Hospital• Santiam Memorial Hospital• Sky Lakes Medical Center• St. Anthony Hospital• St. Charles Medical Center – Bend• St. Charles Medical Center – Madras• St. Charles Medical Center – Redmond• St. Charles Medical Center-Prineville• Tuality Community Hospital• Wallowa Memorial Hospital

Page 11: HealthInsight Hospital Improvement and Innovation Network ... · The HealthInsight Hospital Improvement Innovation Network (HIIN) Advisory Council will lend valuable guidance to the

StructureTitle HIIN Team Member

Executive Sponsor Leslie Johnstone, MBA

Director Jim Silva, MBA

Advisory Council Chair Marc Bennett, MA

QIO Advisor Jackie Buttaccio

Technical Assistance Lead Linda Egbert, MS, RN, CPHQ

Culture of Safety, PFE and Health Equity Lead Laurie Murray-Snyder, BSHS

Project ECHO Lead Michael Martin

Project ECHO Facilitator Elayne Villa

Data Analytics Lead Beth Artman

Analysts Weiping Zhang, Ellen DePrat (SME)

Communications Lead Jennifer Land

Web Coordinator Shireen Mitchell

Administrative Support Amy Chineduh

State Liaisons Linda Egbert, Sara Phillips, Michael Martin, Ellen DePrat, Laurie Murray-Snyder

Intern Jeff Gustafson

Page 12: HealthInsight Hospital Improvement and Innovation Network ... · The HealthInsight Hospital Improvement Innovation Network (HIIN) Advisory Council will lend valuable guidance to the

Advisory Council

PurposeThe HealthInsight Hospital Improvement Innovation Network (HIIN) Advisory Council will lend valuable guidance to the hospital engagement, intervention, evaluation and communization strategies. The project team will use this input to help meet Center for Medicare & Medicaid Services (CMS) program objectives.

GoalThe HealthInsight HIIN’s overall goal is to assist participating hospitals in realizing a 20 percent reduction in patient harm during the first two years of the program. The advisory council’s will be chaired by HealthInsight Chief Executive Officer Marc Bennett.

Page 13: HealthInsight Hospital Improvement and Innovation Network ... · The HealthInsight Hospital Improvement Innovation Network (HIIN) Advisory Council will lend valuable guidance to the

Advisory Council Membership

Membership will be comprised of a cross-section of the following sectors representing all states in the HealthInsight HIIN region:

– Hospital/hospital system leadership– Hospital associations– Critical access hospital or rural hospital leadership – Patient and/or family member representatives – State government health agency leadership – Antimicrobial stewardship subject matter experts – Infection control subject matter experts – Project ECHO representatives from subcontracted universities – Other quality improvement or patient safety organization leadership

Page 14: HealthInsight Hospital Improvement and Innovation Network ... · The HealthInsight Hospital Improvement Innovation Network (HIIN) Advisory Council will lend valuable guidance to the

State Liaisons

Oregon: Laurie Murray-Snyder

Utah: Linda Egbert/Sara Phillips

Nevada: Michael Martin/Ellen DePrat

Idaho: Linda Egbert/Sara Phillips

Wyoming: Michael Martin/Ellen DePrat

Page 15: HealthInsight Hospital Improvement and Innovation Network ... · The HealthInsight Hospital Improvement Innovation Network (HIIN) Advisory Council will lend valuable guidance to the

Topics

READMISSIONS ADE SEPSIS AND SEPTIC SHOCK VTE

FALLS AND IMMOBILITY PRESSURE ULCERSHAI CAUTIHAI CLABSI

HAI C. DIFF HAI VAE HAI SSI

Page 16: HealthInsight Hospital Improvement and Innovation Network ... · The HealthInsight Hospital Improvement Innovation Network (HIIN) Advisory Council will lend valuable guidance to the

Topics

• Patient and Family Engagement – PFCC Partners• Health Equity

Page 17: HealthInsight Hospital Improvement and Innovation Network ... · The HealthInsight Hospital Improvement Innovation Network (HIIN) Advisory Council will lend valuable guidance to the

Five PFE Metrics

Metric Description

1 Implementation of a planning checklist for patients known to have a planned admission to the hospital (e.g., for elective surgery)

2 Conducting shift change huddles and bedside reporting with patients and families

3 Designation of an accountable leader in the hospital who is responsible for person and family engagement

4 Hospitals having an active person and family engagement committee or other committees where patients are represented

5 One or more patient representatives serving on the hospital board of directors

Page 18: HealthInsight Hospital Improvement and Innovation Network ... · The HealthInsight Hospital Improvement Innovation Network (HIIN) Advisory Council will lend valuable guidance to the

Resources

www.HealthInsight-HIIN.org

Page 19: HealthInsight Hospital Improvement and Innovation Network ... · The HealthInsight Hospital Improvement Innovation Network (HIIN) Advisory Council will lend valuable guidance to the

Healthcare Communities

www.healthcarecommunities.org

• A web-based knowledge management system and community portal that supports health care transformation.

• The Partnership for Patients initiative is a public-private partnership working to improve the quality, safety and affordability of health care for all Americans.

• The features include:– Document sharing - Announcements– Topic-specific Listservs and forums - Social media connections– A QI resource library - A video library

Page 20: HealthInsight Hospital Improvement and Innovation Network ... · The HealthInsight Hospital Improvement Innovation Network (HIIN) Advisory Council will lend valuable guidance to the

Educational Sessions

• National educational sessions– Pacing calls on specific topics weekly– Patient family engagement monthly

Page 21: HealthInsight Hospital Improvement and Innovation Network ... · The HealthInsight Hospital Improvement Innovation Network (HIIN) Advisory Council will lend valuable guidance to the

Educational Sessions

• HealthInsight will also have various educational offerings for participating hospitals as a part of technical assistance – Foundational topics, such as safety culture, patient family

engagement, health equity and quality improvement– Core topics with a more regional focus– Project ECHO– Coaching calls– Office hours

Page 22: HealthInsight Hospital Improvement and Innovation Network ... · The HealthInsight Hospital Improvement Innovation Network (HIIN) Advisory Council will lend valuable guidance to the

Reminders

Complete hospital assessment “Confer rights” in NHSN to HealthInsight

groupSchedule hospital coaching calls with state

liaisonSign up for Healthcare Communities

o Register for pacing events

Visit HealthInsight HIIN website

Page 23: HealthInsight Hospital Improvement and Innovation Network ... · The HealthInsight Hospital Improvement Innovation Network (HIIN) Advisory Council will lend valuable guidance to the

What’s Next?

Date/Time Event Topic SponsorMarch 16, 201710 a.m.-11 a.m. PT11 a.m.-noon MT

Pacing call TBD Partnership for Patients (PfP)

March 23, 201710 a.m.-11 a.m. PT11 a.m.-noon MT

Pacing call TBD Partnership for Patients (PfP)

March 29, 201711 a.m.-noon PTNoon-1 p.m. MT

Webinar More on technical assistance

HealthInsight

Page 24: HealthInsight Hospital Improvement and Innovation Network ... · The HealthInsight Hospital Improvement Innovation Network (HIIN) Advisory Council will lend valuable guidance to the

What’s Next?

Convene your team(s)o Create a contact list for state liaisonso Leadership support

Determine your priority topic areasReview your data sources for topics

o Internalo External

Page 25: HealthInsight Hospital Improvement and Innovation Network ... · The HealthInsight Hospital Improvement Innovation Network (HIIN) Advisory Council will lend valuable guidance to the

Questions?

Page 27: HealthInsight Hospital Improvement and Innovation Network ... · The HealthInsight Hospital Improvement Innovation Network (HIIN) Advisory Council will lend valuable guidance to the

Thank You!

• For your commitment to high-quality, safe patient care

• For working with HealthInsight to reduce patient harm in our states

We want to support you in the best ways possible - possible. Please take a moment to complete the evaluation.