hret-hiin roadshow the way uphret-hiin roadshow the way up barb debaun, msn, rn,cic & pat teske,...

70
HRET-HIIN Roadshow The Way UP Barb DeBaun, MSN, RN,CIC & Pat Teske, MHA, RN Kentucky State Hospital Association HIIN Roadshow March 15, 2017 1

Upload: others

Post on 24-Feb-2020

3 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: HRET-HIIN Roadshow The Way UPHRET-HIIN Roadshow The Way UP Barb DeBaun, MSN, RN,CIC & Pat Teske, MHA, RN Kentucky State Hospital Association HIIN Roadshow March 15, 2017 1 Objectives

HRET-HIIN RoadshowThe Way UP

Barb DeBaun, MSN, RN,CIC & Pat Teske, MHA, RN

Kentucky State Hospital Association

HIIN Roadshow

March 15, 2017

1

Page 2: HRET-HIIN Roadshow The Way UPHRET-HIIN Roadshow The Way UP Barb DeBaun, MSN, RN,CIC & Pat Teske, MHA, RN Kentucky State Hospital Association HIIN Roadshow March 15, 2017 1 Objectives

2

The Way UP

Page 3: HRET-HIIN Roadshow The Way UPHRET-HIIN Roadshow The Way UP Barb DeBaun, MSN, RN,CIC & Pat Teske, MHA, RN Kentucky State Hospital Association HIIN Roadshow March 15, 2017 1 Objectives

Objectives

3

Outline the three UP Campaign crosscutting interventions

Develop messaging for the UP Campaign for your facility

Identify essential next steps for WAKE-UP, GET-UP, and SOAP-UP

Page 4: HRET-HIIN Roadshow The Way UPHRET-HIIN Roadshow The Way UP Barb DeBaun, MSN, RN,CIC & Pat Teske, MHA, RN Kentucky State Hospital Association HIIN Roadshow March 15, 2017 1 Objectives

Questions to Run On

• How can we better engage front-line caregivers without creating additional burdens?

• What could introducing a simple, cross-cutting set of practices accomplish with your hospitals?

• How could you deploy a program like the UP Campaign with your hospitals and strengthen front-line engagement?

4

Page 5: HRET-HIIN Roadshow The Way UPHRET-HIIN Roadshow The Way UP Barb DeBaun, MSN, RN,CIC & Pat Teske, MHA, RN Kentucky State Hospital Association HIIN Roadshow March 15, 2017 1 Objectives

5

Page 6: HRET-HIIN Roadshow The Way UPHRET-HIIN Roadshow The Way UP Barb DeBaun, MSN, RN,CIC & Pat Teske, MHA, RN Kentucky State Hospital Association HIIN Roadshow March 15, 2017 1 Objectives

6

Page 7: HRET-HIIN Roadshow The Way UPHRET-HIIN Roadshow The Way UP Barb DeBaun, MSN, RN,CIC & Pat Teske, MHA, RN Kentucky State Hospital Association HIIN Roadshow March 15, 2017 1 Objectives

7

Page 8: HRET-HIIN Roadshow The Way UPHRET-HIIN Roadshow The Way UP Barb DeBaun, MSN, RN,CIC & Pat Teske, MHA, RN Kentucky State Hospital Association HIIN Roadshow March 15, 2017 1 Objectives

8

Page 9: HRET-HIIN Roadshow The Way UPHRET-HIIN Roadshow The Way UP Barb DeBaun, MSN, RN,CIC & Pat Teske, MHA, RN Kentucky State Hospital Association HIIN Roadshow March 15, 2017 1 Objectives

9

Page 10: HRET-HIIN Roadshow The Way UPHRET-HIIN Roadshow The Way UP Barb DeBaun, MSN, RN,CIC & Pat Teske, MHA, RN Kentucky State Hospital Association HIIN Roadshow March 15, 2017 1 Objectives

10

Page 11: HRET-HIIN Roadshow The Way UPHRET-HIIN Roadshow The Way UP Barb DeBaun, MSN, RN,CIC & Pat Teske, MHA, RN Kentucky State Hospital Association HIIN Roadshow March 15, 2017 1 Objectives

11

Page 12: HRET-HIIN Roadshow The Way UPHRET-HIIN Roadshow The Way UP Barb DeBaun, MSN, RN,CIC & Pat Teske, MHA, RN Kentucky State Hospital Association HIIN Roadshow March 15, 2017 1 Objectives

Why the “UP” Campaign?

• Increases impact on harm reduction

• Generates momentum in your organization

• Focuses support from leadership

• Engages front line staff

– connects the dots

– creates a vision

• Applies throughout organization

• Simplifies patient safety implementation

• Help patients recover faster and with fewer complications

12

Page 13: HRET-HIIN Roadshow The Way UPHRET-HIIN Roadshow The Way UP Barb DeBaun, MSN, RN,CIC & Pat Teske, MHA, RN Kentucky State Hospital Association HIIN Roadshow March 15, 2017 1 Objectives

Can we streamline and simplify making it easier for front-line staff and still improve safety?

13

Page 14: HRET-HIIN Roadshow The Way UPHRET-HIIN Roadshow The Way UP Barb DeBaun, MSN, RN,CIC & Pat Teske, MHA, RN Kentucky State Hospital Association HIIN Roadshow March 15, 2017 1 Objectives

FOUNDATIONAL QUESTIONS:

1. Is my patient awake enough to get up?

2. Have I protected my patient from infections?

14

Page 15: HRET-HIIN Roadshow The Way UPHRET-HIIN Roadshow The Way UP Barb DeBaun, MSN, RN,CIC & Pat Teske, MHA, RN Kentucky State Hospital Association HIIN Roadshow March 15, 2017 1 Objectives

# 1 Opioid & Sedation Management

ADE FTR Delirium Falls AS VTE VAE

15

W A K E - U P

Page 16: HRET-HIIN Roadshow The Way UPHRET-HIIN Roadshow The Way UP Barb DeBaun, MSN, RN,CIC & Pat Teske, MHA, RN Kentucky State Hospital Association HIIN Roadshow March 15, 2017 1 Objectives

Sleep vs Sedation

16

Page 17: HRET-HIIN Roadshow The Way UPHRET-HIIN Roadshow The Way UP Barb DeBaun, MSN, RN,CIC & Pat Teske, MHA, RN Kentucky State Hospital Association HIIN Roadshow March 15, 2017 1 Objectives

Not Just Sedatives and Opioids

• Antihistamines/anticholinergics

• Antipsychotics

• Some antidepressants

• Anti-emetics

• Muscle relaxants

17

Page 18: HRET-HIIN Roadshow The Way UPHRET-HIIN Roadshow The Way UP Barb DeBaun, MSN, RN,CIC & Pat Teske, MHA, RN Kentucky State Hospital Association HIIN Roadshow March 15, 2017 1 Objectives

ICU Pitfalls of Sedatives and Analgesics

Sedatives and analgesics may contribute to:

• Increased duration of mechanical ventilation

• Length of intensive care requirement

• Impede neurological examination

• May predispose to delirium

Kollef M, et al. Chest. 114:541-548.

Pandharipande et al. Anesthesiology. 2006;124:21-26.

18

Page 19: HRET-HIIN Roadshow The Way UPHRET-HIIN Roadshow The Way UP Barb DeBaun, MSN, RN,CIC & Pat Teske, MHA, RN Kentucky State Hospital Association HIIN Roadshow March 15, 2017 1 Objectives

Med/Surg Pitfalls of Sedatives and Analgesics

• Over sedation

• Transfer to ICU

• Hypoxic encephalopathy

• Death

19

Page 20: HRET-HIIN Roadshow The Way UPHRET-HIIN Roadshow The Way UP Barb DeBaun, MSN, RN,CIC & Pat Teske, MHA, RN Kentucky State Hospital Association HIIN Roadshow March 15, 2017 1 Objectives

MUST DO's

20

Page 21: HRET-HIIN Roadshow The Way UPHRET-HIIN Roadshow The Way UP Barb DeBaun, MSN, RN,CIC & Pat Teske, MHA, RN Kentucky State Hospital Association HIIN Roadshow March 15, 2017 1 Objectives

WAKE-UP MUST DO's

1. Establish Expectations

2. Pair POSS & Pain

3. Manage with Multiple Modalities

21

Page 22: HRET-HIIN Roadshow The Way UPHRET-HIIN Roadshow The Way UP Barb DeBaun, MSN, RN,CIC & Pat Teske, MHA, RN Kentucky State Hospital Association HIIN Roadshow March 15, 2017 1 Objectives

MUST DO #1Establish Expectations

Goals of Pain Management:

• Relieve suffering

• Achieve early mobilization

• Reduce hospital length of stay

THE GOAL IS NOT ZERO PAIN!

22

Page 23: HRET-HIIN Roadshow The Way UPHRET-HIIN Roadshow The Way UP Barb DeBaun, MSN, RN,CIC & Pat Teske, MHA, RN Kentucky State Hospital Association HIIN Roadshow March 15, 2017 1 Objectives

Over Medicated: Hibernating

Just Right!

Under Medicated:Not Happy

#@xx!!#@xx!!

MUST DO #2Pair POSS & Pain

23

Page 24: HRET-HIIN Roadshow The Way UPHRET-HIIN Roadshow The Way UP Barb DeBaun, MSN, RN,CIC & Pat Teske, MHA, RN Kentucky State Hospital Association HIIN Roadshow March 15, 2017 1 Objectives

POSS AKA “GOLDILOCKS SCALE”

S- Sleep, easy to arouse

1- awake and alert

2- slightly drowsy

3- frequently drowsy, drifts off to sleep during conversation

4- somnolent, minimal or no response to stimulation

24

Page 25: HRET-HIIN Roadshow The Way UPHRET-HIIN Roadshow The Way UP Barb DeBaun, MSN, RN,CIC & Pat Teske, MHA, RN Kentucky State Hospital Association HIIN Roadshow March 15, 2017 1 Objectives

© 1994, Pasero C. Used with permission. As cited in Pasero C, McCaffery M. Pain Assessment and Pharmacologic Management, p. 510. St. Louis, Mosby/Elsevier, 2011.

No

dis

char

ge f

rom

PA

CU

No

ad

dit

ion

al o

pio

ids

S = Sleep, easy to arouseAcceptable; no action necessary; may increase opioid dose if needed

1 = Awake and alertAcceptable; no action necessary; may increase opioid dose if needed

2 = Slightly drowsy, easily arousedAcceptable; no action necessary; may increase opioid dose if needed

3 = Frequently drowsy, arousable, drifts off to sleep during conversationUnacceptable; monitor respiratory status and sedation level closely until sedation level is stable at less than 3 and respiratory

status is satisfactory; decrease opioid dose 25% to 50%1 or notify primary2 or anesthesia provider for orders; consider

administering a non-sedating, opioid-sparing nonopioid, such as acetaminophen or a NSAID, if not contraindicated; ask patient to

take deep breaths every 15-30 minutes.

4 = Somnolent, minimal or no response to verbal and physical stimulationUnacceptable; stop opioid; consider administering naloxone3,4; stay with patient, stimulate, and support respiration as indicated

by patient status; call Rapid Response Team (Code Blue) if indicated; notify primary2 or anesthesia provider; monitor respiratory

status and sedation level closely until sedation level is stable at less than 3 and respiratory status is satisfactory.

*Appropriate action is given in italics at each level of sedation.

1 If opioid analgesic orders or hospital protocol do not include the expectation that the opioid dose will be decreased if a patient is excessively sedated,

such orders should be promptly obtained. 2 For example, the physician, nurse practitioner, advanced practice nurse, or physician assistant responsible for the pain management prescription.3 For adults experiencing respiratory depression give intravenous naloxone very slowly while observing patient response (“titrate to effect”). If sedation and respiratory depression occurs during administration of transdermal fentanyl, remove the patch; if naloxone is necessary, treatment will be needed for a prolonged period, and the typical approach involves a naloxone infusion. Patient must be monitored closely for at least 24 hours after discontinuation of the transdermal fentanyl. 4 Hospital protocols should include the expectation that a nurse will administer naloxone to any patient suspected of having life-threatening opioid-induced sedation and respiratory depression.

25

Page 26: HRET-HIIN Roadshow The Way UPHRET-HIIN Roadshow The Way UP Barb DeBaun, MSN, RN,CIC & Pat Teske, MHA, RN Kentucky State Hospital Association HIIN Roadshow March 15, 2017 1 Objectives

Two Scales are Better than Onefor Narcotic and Sedation Administration

PAIN ALONE

• Risk factors may be absent

• Objective?

• Dosage based on number or range

• Patients and families understand the numeric dosing

PAIN & POSS

• Two scales allow for safer dosing

• High pain scale with high POSS scale – no narcotics

• High pain scale low POSS - med dose

26

Page 27: HRET-HIIN Roadshow The Way UPHRET-HIIN Roadshow The Way UP Barb DeBaun, MSN, RN,CIC & Pat Teske, MHA, RN Kentucky State Hospital Association HIIN Roadshow March 15, 2017 1 Objectives

MUST DO #3Multi-Modal Pain Management

27

Pharmacological and

Non-pharmacological

Page 28: HRET-HIIN Roadshow The Way UPHRET-HIIN Roadshow The Way UP Barb DeBaun, MSN, RN,CIC & Pat Teske, MHA, RN Kentucky State Hospital Association HIIN Roadshow March 15, 2017 1 Objectives

MULTIMODAL PAIN MANAGEMENT

• Combination of opioid and one or more other drugs

• acetaminophen (Tylenol, others)

• ibuprofen (Advil, Motrin IB, others)

• celecoxib (Celebrex)

• ketamine (Ketalar)

• gabapentin (Gralise, Neurontin)

• Non-pharmacological interventions

28

www.mayoclinic.org/pain-medications/art-20046452

Page 29: HRET-HIIN Roadshow The Way UPHRET-HIIN Roadshow The Way UP Barb DeBaun, MSN, RN,CIC & Pat Teske, MHA, RN Kentucky State Hospital Association HIIN Roadshow March 15, 2017 1 Objectives

CAN WE MANAGE PAIN WITH NON-PHARMACOLOGIC METHODS?

• Aromatherapy

• Massage

• Herbal tea

• Stress ball

• Music

• Pet therapy

• Warm compresses, blankets

• Ice packs

• Extra pillows

29

What do we do at home?

Comfort measures:

Page 30: HRET-HIIN Roadshow The Way UPHRET-HIIN Roadshow The Way UP Barb DeBaun, MSN, RN,CIC & Pat Teske, MHA, RN Kentucky State Hospital Association HIIN Roadshow March 15, 2017 1 Objectives

DO COMFORT ITEMS HELP?

• These modalities can:

• Reduce anxiety

• Reduce pain

• Reducing anxiety can reduce pain

• Non-pharmacologic pain reduction methods reduce the need for pain medications

30

Page 31: HRET-HIIN Roadshow The Way UPHRET-HIIN Roadshow The Way UP Barb DeBaun, MSN, RN,CIC & Pat Teske, MHA, RN Kentucky State Hospital Association HIIN Roadshow March 15, 2017 1 Objectives

DO HOSPITALS OFFER THESE?

31

http://www.hopkinsmedicine.org/the_johns_hopkins_hospital/services_amenities/services/pain-control-comfort-menu.html

https://www.pvmc.org/patients-visitors/pain-comfort-menu

Page 32: HRET-HIIN Roadshow The Way UPHRET-HIIN Roadshow The Way UP Barb DeBaun, MSN, RN,CIC & Pat Teske, MHA, RN Kentucky State Hospital Association HIIN Roadshow March 15, 2017 1 Objectives

POSITIVE RESULTS

• Pain scores

• Nausea scores

• Anxiety scores….

All decreased by more than 50%

NEXT: Looking to see if opioid usage and opioid ADEs are both decreased.

32

Page 33: HRET-HIIN Roadshow The Way UPHRET-HIIN Roadshow The Way UP Barb DeBaun, MSN, RN,CIC & Pat Teske, MHA, RN Kentucky State Hospital Association HIIN Roadshow March 15, 2017 1 Objectives

CASE STUDY

33

Page 34: HRET-HIIN Roadshow The Way UPHRET-HIIN Roadshow The Way UP Barb DeBaun, MSN, RN,CIC & Pat Teske, MHA, RN Kentucky State Hospital Association HIIN Roadshow March 15, 2017 1 Objectives

CASE STUDY – POSS and PAIN

• You have a post-op patient who has assessed his pain as an 8 on a scale of 1-10.

• When you assessed the POSS 30 minutes ago, he scored a 3.

• Pair up.

• How would you approach this patient and family?

• Formulate your plan.

• Discuss at the table.

34

Page 35: HRET-HIIN Roadshow The Way UPHRET-HIIN Roadshow The Way UP Barb DeBaun, MSN, RN,CIC & Pat Teske, MHA, RN Kentucky State Hospital Association HIIN Roadshow March 15, 2017 1 Objectives

# 2 Early Progressive Mobility

Falls PrU Delirium CAUTI VAE VTE Readmissions

35

G E T - U P

Page 36: HRET-HIIN Roadshow The Way UPHRET-HIIN Roadshow The Way UP Barb DeBaun, MSN, RN,CIC & Pat Teske, MHA, RN Kentucky State Hospital Association HIIN Roadshow March 15, 2017 1 Objectives

Pathophysiological changes within 24H of bed rest

36

Page 37: HRET-HIIN Roadshow The Way UPHRET-HIIN Roadshow The Way UP Barb DeBaun, MSN, RN,CIC & Pat Teske, MHA, RN Kentucky State Hospital Association HIIN Roadshow March 15, 2017 1 Objectives

37

Page 38: HRET-HIIN Roadshow The Way UPHRET-HIIN Roadshow The Way UP Barb DeBaun, MSN, RN,CIC & Pat Teske, MHA, RN Kentucky State Hospital Association HIIN Roadshow March 15, 2017 1 Objectives

Cumulative impact on quality of life

• “New Walking Dependence” occurs in 16-59% in older hospitalized patients (Hirsh 1990,

Lazarus 1991, Mahoney 1998)

• 65% of patients had a significant functional mobility decline by day 2 (Hirsh 1990)

• 27% still dependent in walking 3 months post discharge (Mahoney 1998)

38

Page 39: HRET-HIIN Roadshow The Way UPHRET-HIIN Roadshow The Way UP Barb DeBaun, MSN, RN,CIC & Pat Teske, MHA, RN Kentucky State Hospital Association HIIN Roadshow March 15, 2017 1 Objectives

Do not assume all elders need a bed alarm, even if they appear frail.

39

Avoid ageism

Page 40: HRET-HIIN Roadshow The Way UPHRET-HIIN Roadshow The Way UP Barb DeBaun, MSN, RN,CIC & Pat Teske, MHA, RN Kentucky State Hospital Association HIIN Roadshow March 15, 2017 1 Objectives

“When am I going to walk? I walked yesterday. It’s better than just being in the chair. I feel better when I am walking.”

40

Use mobility to accelerate progress

Page 41: HRET-HIIN Roadshow The Way UPHRET-HIIN Roadshow The Way UP Barb DeBaun, MSN, RN,CIC & Pat Teske, MHA, RN Kentucky State Hospital Association HIIN Roadshow March 15, 2017 1 Objectives

• Progressive mobility is defined as a series of planned movements in a sequential matter beginning at a patient's current mobility status with goal of returning to his/her baseline

(Vollman 2010)

41

What is progressive mobility?

Elevate HOB

Manual turning

PROM AROM

CLRT and Prone positioning

Upright / leg down position

Chair position

Dangling

Ambulation

Page 42: HRET-HIIN Roadshow The Way UPHRET-HIIN Roadshow The Way UP Barb DeBaun, MSN, RN,CIC & Pat Teske, MHA, RN Kentucky State Hospital Association HIIN Roadshow March 15, 2017 1 Objectives

CNA

Admin

PT RN

OT

MD

RT Family

42

TEAMING UP TO MOBILIZE

Page 43: HRET-HIIN Roadshow The Way UPHRET-HIIN Roadshow The Way UP Barb DeBaun, MSN, RN,CIC & Pat Teske, MHA, RN Kentucky State Hospital Association HIIN Roadshow March 15, 2017 1 Objectives

MUST DO's

43

Page 44: HRET-HIIN Roadshow The Way UPHRET-HIIN Roadshow The Way UP Barb DeBaun, MSN, RN,CIC & Pat Teske, MHA, RN Kentucky State Hospital Association HIIN Roadshow March 15, 2017 1 Objectives

GET-UP MUST DO’S!

1. Walk in, walk during, walk out!

2. Belt and bolt!

3. Three laps a day keeps the nursing home at bay!

44

Page 45: HRET-HIIN Roadshow The Way UPHRET-HIIN Roadshow The Way UP Barb DeBaun, MSN, RN,CIC & Pat Teske, MHA, RN Kentucky State Hospital Association HIIN Roadshow March 15, 2017 1 Objectives

MUST DO #1Walk In, Walk During, Walk Out!

45

Page 46: HRET-HIIN Roadshow The Way UPHRET-HIIN Roadshow The Way UP Barb DeBaun, MSN, RN,CIC & Pat Teske, MHA, RN Kentucky State Hospital Association HIIN Roadshow March 15, 2017 1 Objectives

It’s Simple

If they came in walking, keep them walking

46

Page 47: HRET-HIIN Roadshow The Way UPHRET-HIIN Roadshow The Way UP Barb DeBaun, MSN, RN,CIC & Pat Teske, MHA, RN Kentucky State Hospital Association HIIN Roadshow March 15, 2017 1 Objectives

MUST DO #2Belt & Go!

• Gait Belts in every room

• Safe mobilization and patient handling training for nursing staff See CAPTURE Falls Project Website for guidance:

http://www.unmc.edu/patient-safety/capturefalls/learningmodules/index.html

47

Gait belts are used to help control the patient’s center of balance.Gait belts are not intended to hold a patient up

Page 48: HRET-HIIN Roadshow The Way UPHRET-HIIN Roadshow The Way UP Barb DeBaun, MSN, RN,CIC & Pat Teske, MHA, RN Kentucky State Hospital Association HIIN Roadshow March 15, 2017 1 Objectives

MUST DO #33 Laps a Day, Keeps the Nursing Home Away!

48

Page 49: HRET-HIIN Roadshow The Way UPHRET-HIIN Roadshow The Way UP Barb DeBaun, MSN, RN,CIC & Pat Teske, MHA, RN Kentucky State Hospital Association HIIN Roadshow March 15, 2017 1 Objectives

Mobility begins on admission

49

Wood W, et al.(2014) A Mobility Program for an Inpatient Acute Care Medical Unit.http:www.nursingcenter.compdfjournalAID=2591440&an=00000446-201410000-00023&Journal_ID=54030&Issue_ID=2591321

Page 50: HRET-HIIN Roadshow The Way UPHRET-HIIN Roadshow The Way UP Barb DeBaun, MSN, RN,CIC & Pat Teske, MHA, RN Kentucky State Hospital Association HIIN Roadshow March 15, 2017 1 Objectives

Tips for Promoting Mobility

• Order Modifications– Delete orders for

• Bedrest

• Ad lib

– Replace with specific orders• Times, activities, distance

• Promote Team Mobility Management– Delegation of patient mobility

• Replace sitters with a mobility aide

– Rehab and Nursing face-to-face bedside handoffs• Document plans and progress on white boards

50

Page 51: HRET-HIIN Roadshow The Way UPHRET-HIIN Roadshow The Way UP Barb DeBaun, MSN, RN,CIC & Pat Teske, MHA, RN Kentucky State Hospital Association HIIN Roadshow March 15, 2017 1 Objectives

CHECK POINT

51

Page 52: HRET-HIIN Roadshow The Way UPHRET-HIIN Roadshow The Way UP Barb DeBaun, MSN, RN,CIC & Pat Teske, MHA, RN Kentucky State Hospital Association HIIN Roadshow March 15, 2017 1 Objectives

CDI CAUTI SSI VAE CLABSI Sepsis MDRO

52

# 3 Hand Hygiene

S O A P - U P

Page 53: HRET-HIIN Roadshow The Way UPHRET-HIIN Roadshow The Way UP Barb DeBaun, MSN, RN,CIC & Pat Teske, MHA, RN Kentucky State Hospital Association HIIN Roadshow March 15, 2017 1 Objectives

• Since 1847 we have understood that hand hygiene (HH) makes a difference in the spread of infections

– Dr. Ignaz Semmelweis in Vienna – Childbed fever

– Dr. Lister – OR

– 1980’s concepts of hand hygiene in health care emerged

– 2002 alcohol based hand rub adopted

– 2007-2008 WHO Global clean hands initiative

• Yet the average HH compliance is 48%

53

Hand-washing an OLD intervention

Page 54: HRET-HIIN Roadshow The Way UPHRET-HIIN Roadshow The Way UP Barb DeBaun, MSN, RN,CIC & Pat Teske, MHA, RN Kentucky State Hospital Association HIIN Roadshow March 15, 2017 1 Objectives

What makes HH compliance so hard?

54

Page 55: HRET-HIIN Roadshow The Way UPHRET-HIIN Roadshow The Way UP Barb DeBaun, MSN, RN,CIC & Pat Teske, MHA, RN Kentucky State Hospital Association HIIN Roadshow March 15, 2017 1 Objectives

• Protect our patients from HAI by performing HH.

• Promote patient and family engagement-give them permission to “speak up for clean hands.”

• Promote patient HH for patients.

55

http://www.cdc.gov/handhygiene/patients/index.html

We need to get it right!

Page 56: HRET-HIIN Roadshow The Way UPHRET-HIIN Roadshow The Way UP Barb DeBaun, MSN, RN,CIC & Pat Teske, MHA, RN Kentucky State Hospital Association HIIN Roadshow March 15, 2017 1 Objectives

MUST DO's

56

Page 57: HRET-HIIN Roadshow The Way UPHRET-HIIN Roadshow The Way UP Barb DeBaun, MSN, RN,CIC & Pat Teske, MHA, RN Kentucky State Hospital Association HIIN Roadshow March 15, 2017 1 Objectives

SOAP-UP Must Do’s beyond your current plan

1. Prompt Peer Performance

2. Track Quietly and Trend Loudly

3. Drive Drift Down

57

Page 58: HRET-HIIN Roadshow The Way UPHRET-HIIN Roadshow The Way UP Barb DeBaun, MSN, RN,CIC & Pat Teske, MHA, RN Kentucky State Hospital Association HIIN Roadshow March 15, 2017 1 Objectives

MUST DO # 1 Prompt Peer Performance

58

Page 59: HRET-HIIN Roadshow The Way UPHRET-HIIN Roadshow The Way UP Barb DeBaun, MSN, RN,CIC & Pat Teske, MHA, RN Kentucky State Hospital Association HIIN Roadshow March 15, 2017 1 Objectives

MUST DO #2Track Quietly and Trend Loudly

Hand Hygiene

vs

Healthcare-associated Infections

59

Page 60: HRET-HIIN Roadshow The Way UPHRET-HIIN Roadshow The Way UP Barb DeBaun, MSN, RN,CIC & Pat Teske, MHA, RN Kentucky State Hospital Association HIIN Roadshow March 15, 2017 1 Objectives

Track Quietly & Trend Loudly

0

10

20

30

40

50

60

70

80

90

100

January February March April May June

HH Compliance

HAI

New observers trained

Scripting education

60

SOAP UP Started

Page 61: HRET-HIIN Roadshow The Way UPHRET-HIIN Roadshow The Way UP Barb DeBaun, MSN, RN,CIC & Pat Teske, MHA, RN Kentucky State Hospital Association HIIN Roadshow March 15, 2017 1 Objectives

MUST DO #3Drive Drift Down

61

Page 62: HRET-HIIN Roadshow The Way UPHRET-HIIN Roadshow The Way UP Barb DeBaun, MSN, RN,CIC & Pat Teske, MHA, RN Kentucky State Hospital Association HIIN Roadshow March 15, 2017 1 Objectives

62

The Right Balance

Personmodel

Systemmodel

Important to get the balance right. Both extremes have their pitfalls.

Page 63: HRET-HIIN Roadshow The Way UPHRET-HIIN Roadshow The Way UP Barb DeBaun, MSN, RN,CIC & Pat Teske, MHA, RN Kentucky State Hospital Association HIIN Roadshow March 15, 2017 1 Objectives

Shared Accountability

63

Page 64: HRET-HIIN Roadshow The Way UPHRET-HIIN Roadshow The Way UP Barb DeBaun, MSN, RN,CIC & Pat Teske, MHA, RN Kentucky State Hospital Association HIIN Roadshow March 15, 2017 1 Objectives

DISCUSSION

• “If you forgot to wash your hands how would you want to be reminded?”

Create slogan to respectfully remind team to perform hand hygiene

64

Page 65: HRET-HIIN Roadshow The Way UPHRET-HIIN Roadshow The Way UP Barb DeBaun, MSN, RN,CIC & Pat Teske, MHA, RN Kentucky State Hospital Association HIIN Roadshow March 15, 2017 1 Objectives

• Observation and surveillance of hand hygiene is the best way to ensure appropriate compliance.

• Schedule an unscheduled observation by trained observers.

• Intervene immediately if a breach in HH is observed.

• Provide scripts for reminding peers to perform HH.

• Promote culture of safety .

65

What works?

Page 66: HRET-HIIN Roadshow The Way UPHRET-HIIN Roadshow The Way UP Barb DeBaun, MSN, RN,CIC & Pat Teske, MHA, RN Kentucky State Hospital Association HIIN Roadshow March 15, 2017 1 Objectives

CHECK POINT

66

and MDRO

Page 67: HRET-HIIN Roadshow The Way UPHRET-HIIN Roadshow The Way UP Barb DeBaun, MSN, RN,CIC & Pat Teske, MHA, RN Kentucky State Hospital Association HIIN Roadshow March 15, 2017 1 Objectives

Thoughts & Take Aways

• All UP Interventions need:• Attention focused on leadership and cultural issues

• Courage to HIINovate

• Individual accountability

AND

1. Is my patient awake enough to get up?

2. Have I protected my patient from infections?

67

Page 68: HRET-HIIN Roadshow The Way UPHRET-HIIN Roadshow The Way UP Barb DeBaun, MSN, RN,CIC & Pat Teske, MHA, RN Kentucky State Hospital Association HIIN Roadshow March 15, 2017 1 Objectives

68

Page 69: HRET-HIIN Roadshow The Way UPHRET-HIIN Roadshow The Way UP Barb DeBaun, MSN, RN,CIC & Pat Teske, MHA, RN Kentucky State Hospital Association HIIN Roadshow March 15, 2017 1 Objectives

69

Page 70: HRET-HIIN Roadshow The Way UPHRET-HIIN Roadshow The Way UP Barb DeBaun, MSN, RN,CIC & Pat Teske, MHA, RN Kentucky State Hospital Association HIIN Roadshow March 15, 2017 1 Objectives

Pat Teske, RN, MHABarb DeBaun, RN, MSN, CIC

Improvement Advisors

Cynosure Health 70