healthgenesis.com energizes fulfillment with ozlink
DESCRIPTION
Since 1997 Health Genesis has selected the most qualified brands, bringing world class quality and purity into each nutritional supplement they provide to a worldwide market. The Health Genesis team consists of people who are natural explorers and passionate about the healthful ingredients found in nature. They are committed in finding the purest and most effective combinations backed by research. Their extensive product line, coupled with their focus on quality, complementary turnkey private label services and low prices have led to a phenomenal growth in both retail and wholesale segments. Health Genesis turned to NetSuite and OzLINK to support this business expansion.TRANSCRIPT
At a Glance: Since 1997 Health Genesis has selected the most qualified brands, bringing world class quality and purity into each nutritional supplement they provide to a worldwide market. The Health Genesis team consists of people who are natural explorers and passionate about the healthful ingredients found in nature. They are committed in finding the purest and most effective combinations backed by research. Their extensive product line, coupled with their focus on quality, complementary turnkey private label services and low prices have led to a phenomenal growth in both retail and wholesale segments. Health Genesis turned to NetSuite and OzLINK to sup-port this business expansion.
Industry: eCommerce, Wholesale Distribution Oz Solutions: OzLINK Mobile, OzLINK Shipping, OzLINK Channel Applications: NetSuite, Magento, ChannelAdvisor Key Benefits:
Gained inventory control and visibility across multiple eCommerce channels
Increased operational performance 42%, while handling 400 orders daily
Lowered back-orders with more accurate inventory visibility
Leveraged bar code scanning, saving over $37,500 The Challenge: Health Genesis was balancing the demands of a high growth company serving
global markets with both wholesale and retail channels. Given their product line of
nutritional supplements, a lot of the products look similar. There are multiple pack-
ing options, multiple varieties, custom pricing and a growing list of brands. With an
expanding SKU list, growing order volumes, and additional staff in the warehouse,
the old “domain” knowledge of order fulfillment needed to be optimized.
Similar looking products with different attributes could get mixed up
Selling across multiple distribution channels made managing inventory tricky, resulting in too many back orders, and stock-outs
Strict adherence to FIFO principles and FDA compliance
Bringing on new and temporary warehouse staff took too long
The Solution: Health Genesis embarked on an ambitious overhaul of their core systems, enabling
the next wave of growth. They selected NetSuite for the core ERP and OzLINK for a
fully integrated order management process. OzLINK extends NetSuite by
integrating Magento and ChannelAdvisor, providing mobile bar code scanning, and
OzLINK shipping in the warehouse.
Order details flow automatically from Magento, ChannelAdvisor, and multi-ple web stores into NetSuite.
Warehouse processes such as receiving, picking, put-away and shipping provide real time updates to NetSuite
Bar code scanning increases order accuracy and warehouse productivity
HealthGenesis.com
HealthGenesis.com Energizes Fulfillment With OzLINK
“NetSuite and OzLINK provide
an extremely flexible solution to
support our growth
-Albert Tietjen,
Director of eCommerce,
HealthGenesis.com
OZ DEVELOPMENT , INC . Phone: 508-366-1969
www.ozdevelopment.com
OzLINK Customer Success Story