healthcare market 2005
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Market Review 2005
Tenth Edition September 2005Edited by Isla Gower
ISBN 1-84168-846-0
Healthcare Market
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Healthcare Market Foreword
Key Note Ltd 2005
In todays competitive business environment, knowledge and understandingof your marketplace is essential. With over 25 years experience producing
ighly respected off-the-shelf publications, Key Note has built a reputations the number one source of UK market information. Below are just a few of
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he Chartered Institute of M arketing
We have enjoyed a long-standing relationship with Key Note and have always
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Having subscribed to Market Assessment reports for a number of years, wecontinue to be impressed by their quality and breadth of coverage.
he British Library
Key Note reports cover a wide range of industries and markets they aredetailed, well written and easily digestible, with a good use of tables. Theyallow deadlines to be met by prov iding a true overview of a particular marketand its prospects.
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James DonovanManaging DirectorKey Note Limited
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Contents
Executive Summary 1
1. Market Overview 3
REPORT COVERAGE .......................................................................................................................3
Public Healthcare..............................................................................................................................3
The National Health Service.............................................................................................................3Private Healthcare ............................................................................................................................4
Private Medical Insurance ................................................................................................................ 4
Other Healthcare Services................................................................................................................4
REPORT BACKGROUND ................................................................................................................5
Devolution and Healthcare..............................................................................................................6
ECONOMIC TRENDS.......................................................................................................................6
Population.........................................................................................................................................6
Table 1.1: UK Resident Population Estimates by Sex (000), Mid-Years 2000-2004 ......................7
Gross Domestic Product....................................................................................................................7Table 1.2: UK Gross Domestic Product at Current and Annual Prices (m), 2000-2004 ..............7
Inflation.............................................................................................................................................8
Table 1.3: UK Rate of Inflation (%), 2000-2004 .............................................................................8
Unemployment.................................................................................................................................9
Table 1.4: Actual Number of Unemployed Persons (million), 2000-2004 .....................................9
Household Disposable Income.........................................................................................................9
Table 1.5: Household Disposable Income Per Capita (), 2000-2004 ............................................9
MARKET SIZE ................................................................................................................................10
The Total Market............................................................................................................................10Table 1.6: The Total UK Healthcare Market by Sector by Value (m,) 2001-2005 .....................10
Figure 1.1: The Total UK Healthcare Market by Value (m), 2001-2005 ....................................11
The National Health Service...........................................................................................................11
Table 1.7: Total UK Expenditure on the National Health Serviceby Sector by Value (m), 2001-2005 .............................................................................................11
Private Healthcare ..........................................................................................................................12
Table 1.8: The Total UK Private Healthcare Market (Including Private MedicalInsurance) by Sector by Value (m), 2001-2005 ...........................................................................13
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Other Healthcare Services..............................................................................................................13
Table 1.9: The Total UK Other Healthcare Services Marketby Sector by Value (m), 2001-2005 .............................................................................................14
MARKET SEGMENTATION ..........................................................................................................14
The National Health Service...........................................................................................................14
Hospital and Community Health Services .....................................................................................15
Family Health Services....................................................................................................................15
Private Healthcare ..........................................................................................................................15
Private Medical Insurance .............................................................................................................. 16
Complementary and Alternative Medicine...................................................................................16
Palliative and Hospice Care............................................................................................................16
INDUSTRY STRUCTURE................................................................................................................16
Employment....................................................................................................................................16
Table 1.10: Profile of NHS Employees in the UK, 1999-2003 ......................................................17
Distribution .....................................................................................................................................19
MARKET POSITION ......................................................................................................................20
KEY TRENDS ..................................................................................................................................20
Demographics .................................................................................................................................20
Population.......................................................................................................................................20
Table 1.11: UK Resident Population Estimates and Projections(000 and %), Mid-Years 1971-2026 ..............................................................................................20
Figure 1.2: UK Resident Population Estimates and Projectionsfor Those Aged Under 18 and of Pensionable Age
(000), Mid-Years 2001-2026 ..........................................................................................................21Births ............................................................................................................................................... 22
Table 1.12: Number of Births in the UK (000), 1970-2003 ...........................................................22
Legal Abortions ..............................................................................................................................22
Table 1.13: Actual Number of Legal Abortions in the UK(number and %), 1986-2003 .........................................................................................................23
Infant Mortality ..............................................................................................................................23
Table 1.14: Infant Mortality Per 1,000 Live Births in the UK, 1950-2002 ...................................23
Public Health...................................................................................................................................24
Cause of Death ...............................................................................................................................24
Table 1.15: Number of Deaths in the UK by Major Cause(number and %), 2002 and 2003 ..................................................................................................25
Infectious Disease ...........................................................................................................................25
Table 1.16: Notified Cases of Infectious Diseases in the UK(number and %), 2002 and 2003 ..................................................................................................26
Back Pain.........................................................................................................................................26
LEGISLATION .................................................................................................................................27
Scotland...........................................................................................................................................27
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KEY TRADE ASSOCIATIONS........................................................................................................28
The National Health Service...........................................................................................................28
The British Medical Association .....................................................................................................28
English Community Care Association............................................................................................28
The Federation of Ophthalmic and Dispensing Opticians ...........................................................28
General Dental Council ..................................................................................................................28
General Medical Council ................................................................................................................28
General Optical Council ................................................................................................................. 29
National Pharmacy Association .....................................................................................................29
Royal College of Nursing................................................................................................................29
Royal Pharmaceutical Society of Great Britain .............................................................................29
Private Medical Insurance .............................................................................................................. 29
Association of British Insurers........................................................................................................29
Complementary and Alternative Healthcare................................................................................29
Aromatherapy Consortium ............................................................................................................29British Acupuncture Council .......................................................................................................... 30
The British Herbal Medicines Association .....................................................................................30
Faculty of Homeopathy..................................................................................................................30
General Chiropractic Council .........................................................................................................30
General Osteopathic Council .........................................................................................................30
Palliative and Hospice Care............................................................................................................30
Association of Childrens Hospices ................................................................................................30
Help the Hospices ...........................................................................................................................31
The National Council for Palliative Care .......................................................................................31
Scottish Partnership for Palliative Care .........................................................................................31
2. PEST Analysis 33
POLITICAL FACTORS ....................................................................................................................33
Re-Election of the Labour Government ........................................................................................33
The NHS Plan...................................................................................................................................33
Key Targets .....................................................................................................................................33
Acute Trusts ...................................................................................................................................33
Primary Care Trusts ........................................................................................................................34Ambulance Trusts ..........................................................................................................................34
Selected Others ..............................................................................................................................34
Restructuring of Primary Care ....................................................................................................... 35
Staff Shortages ...............................................................................................................................36
Waiting Lists....................................................................................................................................36
Reform of the Ambulance Service.................................................................................................36
Long-Term Care and the Elderly....................................................................................................36
Tougher Healthcare Targets .......................................................................................................... 37
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ECONOMIC FACTORS ..................................................................................................................37
Funding Shortfalls and Budget Changes.......................................................................................37
NHS Funding ...................................................................................................................................38
Funding Crisis..................................................................................................................................38
SOCIAL FACTORS..........................................................................................................................38
Demographic Trends ......................................................................................................................38
Care in the Community ..................................................................................................................38
Obesity ............................................................................................................................................38
Severe Acute Respiratory Syndrome, Bird Flu and the Risk of Travel .........................................39
Treatment of the Terminally Ill......................................................................................................39
Smoking Trends ..............................................................................................................................39
Tuberculosis ....................................................................................................................................40
Protection From Poor Doctors ....................................................................................................... 40
TECHNOLOGICAL FACTORS .......................................................................................................40
Technological Advances in Medical Treatment............................................................................40
Digital Technology .........................................................................................................................40
Drug Resistance ..............................................................................................................................41
Measles, Mumps and Rubella ........................................................................................................41
3. Key Note Primary Research 43
INTRODUCTION ............................................................................................................................43
CONSUMER PROFILE....................................................................................................................43Table 3.1: Summary of Consumer Profile (% of respondents), 2005 ..........................................45
Thinking About the Last 12 Months, Which, if Any, of TheseStatements Apply to You? ............................................................................................................. 46
Took Out/Renewed Private Medical Insurance.............................................................................46
Table 3.2: Penetration of Taking Out/Renewing Private Medical Insurancein the Last 12 Months (% of respondents), 2005 .........................................................................48
Had NHS Surgery ............................................................................................................................50
Table 3.3: Penetration of Having NHS Surgery in the Last 12 Months(% of respondents), 2005 ..............................................................................................................51
Had Cosmetic Surgery ....................................................................................................................53
Table 3.4: Penetration of Having Cosmetic Surgery in the Last 12 Months(% of respondents), 2005 ..............................................................................................................53
Consulted a General Practitioner ..................................................................................................55
Table 3.5: Penetration of Consulting a General Practitionerin the Last 12 Months (% of respondents), 2005 .........................................................................56
Called a General Practitioner Out of Hours ..................................................................................59
Table 3.6: Penetration of Calling a General Practitioner Out of Hoursin the Last 12 Months (% of respondents), 2005 .........................................................................60
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Consulted NHS Direct .....................................................................................................................62
Table 3.7: Penetration of Consulting NHS Direct in the Last 12 Months(% of respondents), 2005 ..............................................................................................................63
Visited a Hospital Casualty Department .......................................................................................65
Table 3.8: Penetration of Visiting a Hospital Casualty Department
in the Last 12 Months (% of respondents), 2005 .........................................................................66Was Referred to a Specialist/Consultant .......................................................................................68
Table 3.9: Penetration of Being Referred to a Specialist/Consultantin the Last 12 Months (% of respondents), 2005 .........................................................................69
Used Over-the-Counter Medicines ................................................................................................71
Table 3.10: Penetration of Using Over-the-Counter Medicinesin the Last 12 Months (% of respondents), 2005 .........................................................................72
Used Herbal/Alternative Remedies................................................................................................74
Table 3.11: Penetration of Using Herbal/Alternative Remediesin the Last 12 Months (% of respondents), 2005 .........................................................................75
Regularly Took Vitamins/Minerals/Supplements ..........................................................................77Table 3.12: Penetration of Regularly Taking Vitamins/Minerals/Supplementsin the Last 12 Months (% of respondents), 2005 .........................................................................78
Visited a Dentist..............................................................................................................................80
Table 3.13: Penetration of Visiting a Dentist in the Last 12 Months(% of respondents), 2005 ..............................................................................................................81
Had a Routine Eye Examination ....................................................................................................83
Table 3.14: Penetration of Having a Routine Eye Examinationin the Last 12 Months (% of respondents), 2005 .........................................................................84
Consulted an Osteopath ................................................................................................................86
Table 3.15: Penetration of Consulting an Osteopath in the Last 12 Months(% of respondents), 2005 ..............................................................................................................87
Consulted a Chiropractor...............................................................................................................89
Table 3.16: Penetration of Consulting a Chiropractor in the Last 12 Months(% of respondents), 2005 ..............................................................................................................90
Had Physiotherapy..........................................................................................................................92
Table 3.17: Penetration of Having Physiotherapy in the Last 12 Months(% of respondents), 2005 ..............................................................................................................93
None of the Above.........................................................................................................................95
Table 3.18: Penetration of None of the Above in the Last 12 Months(% of respondents), 2005 ..............................................................................................................95
CONSUMER ATTITUDES ..............................................................................................................98
Table 3.19: Summary of Consumer Attitudes Towards Healthcare(% of respondents), 2005 ..............................................................................................................99
Which Three of the Following Actions Do You Consider MostNecessary to Improve the Health Service? .................................................................................100
Recruiting More Healthcare Professionals..................................................................................100
Table 3.20: Recruiting More Healthcare Professionals (% of respondents), 2005 ...................101
Monitoring Their Performance....................................................................................................103
Table 3.21: Monitoring Their (Healthcare Professionals) Performance(% of respondents), 2005 ............................................................................................................104
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Cutting NHS Waiting Lists............................................................................................................106
Table 3.22: Cutting NHS Waiting Lists (% of respondents), 2005 .............................................107
Increasing NHS Funding ............................................................................................................... 109
Table 3.23: Increasing NHS Funding (% of respondents), 2005 ................................................110
Monitoring Hospital Performance...............................................................................................112
Table 3.24: Monitoring Hospital Performance (% of respondents), 2005 ............................... 113
Improving Hospital Cleanliness....................................................................................................115
Table 3.25: Improving Hospital Cleanliness (% of respondents), 2005 ....................................116
Improving General Practitioner Out-of-Hours Services..............................................................118
Table 3.26: Improving General Practitioner Out-of-Hours Services(% of respondents), 2005 ............................................................................................................119
Increasing the Range and Availability of Over-the-Counter Medicines....................................121
Table 3.27: Increasing the Range and Availability of Over-the Counter Medicines(% of respondents), 2005 ............................................................................................................122
Encouraging Private Healthcare..................................................................................................124Table 3.28: Encouraging Private Healthcare (% of respondents), 2005 ...................................125
Changing Government Policy ...................................................................................................... 127
Table 3.29: Changing Government Policy (% of respondents), 2005 .......................................128
Educating the Public on Health Issues.........................................................................................130
Table 3.30: Educating the Public on Health Issues (% of respondents), 2005 ......................... 131
4. Competitive Structure 133
THE MARKETPLACE ...................................................................................................................133MARKET LEADERS......................................................................................................................133
Anchor Trust .................................................................................................................................133
AXA PPP healthcare Group PLC ................................................................................................... 134
Barchester Healthcare Ltd............................................................................................................135
The British United Provident Association Ltd .............................................................................136
FirstAssist.......................................................................................................................................137
Four Seasons Health Care.............................................................................................................137
General Healthcare Group Ltd.....................................................................................................138
HSA Group Ltd..............................................................................................................................139Norwich Union Healthcare Ltd .................................................................................................... 140
Nuffield Hospitals.........................................................................................................................140
Western Provident Association Ltd .............................................................................................141
Other Companies..........................................................................................................................141
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5. The National Health Service 143
DEFINITION..................................................................................................................................143
KEY TRENDS ................................................................................................................................143
NHS Funding and Investment ...................................................................................................... 143The NHS Plan.................................................................................................................................143
Staff Shortages .............................................................................................................................144
Waiting Lists..................................................................................................................................144
Day Surgery Inefficiency...............................................................................................................144
Performance Criteria and Foundation Trusts..............................................................................145
Antibiotic Resistance and Super Bugs .........................................................................................145
Litigation and Negligence............................................................................................................145
Healthcare Commission Report ................................................................................................... 145
Demographic Pressures ................................................................................................................147
Chlamydia Screening Programme ...............................................................................................147
Private Finance Initiative..............................................................................................................147
MARKET SIZE ..............................................................................................................................148
Table 5.1: Total UK Expenditure on the National Health Service (m), 2001-2005 .................148
Figure 5.1: Total UK Expenditure on the National Health Service (m), 2001-2005 ...............148
SUPPLY STRUCTURE...................................................................................................................149
Strategic Health Authorities ........................................................................................................ 149
Primary Care Trusts.......................................................................................................................149
NHS Trusts .....................................................................................................................................149
Monitoring of Standards of Care ................................................................................................ 150
The Private Finance Initiative.......................................................................................................150
Organisation of the NHS..............................................................................................................150
FORECASTS..................................................................................................................................151
Table 5.2: Forecast Total UK Expenditure on the National Health Service(m), 2006-2010 ...........................................................................................................................151
Figure 5.2: Forecast Total UK Expenditure on the National Health Service(m), 2006-2010 ...........................................................................................................................152
6. Hospital and Community Health Services 153
DEFINITION..................................................................................................................................153
KEY TRENDS ................................................................................................................................153
Budget Priorities...........................................................................................................................153
Patient Trends...............................................................................................................................153
Waiting Lists..................................................................................................................................153
NHS Beds and Patient Turnover...................................................................................................154
Hospital Cleanliness and Antibiotic Resistance...........................................................................154Changes to the Ambulance Service.............................................................................................154
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MARKET SIZE ..............................................................................................................................154
Table 6.1: The Total UK Hospital and Community Health Services Marketby Value (m), 2001-2005 ............................................................................................................155
Figure 6.1: The Total UK Hospital and Community Health Services Marketby Value (m), 2001-2005 ............................................................................................................155
Table 6.2: Profile of Hospital Activity for England by Numberof Episodes and Admissions, 2003/2004 .....................................................................................156
SUPPLY STRUCTURE...................................................................................................................156
BUYING BEHAVIOUR .................................................................................................................157
Table 6.3: Hospital Operations in England by Type(number, days, years and %), 2003/2004 ...................................................................................158
Table 6.4: Hospital Episodes in England by Primary Diagnostic Group(number, days, years and %), 2003/2004 ...................................................................................159
FORECASTS..................................................................................................................................159
Table 6.5: The Forecast Total UK Hospital and Community Health Services Marketby Value (m), 2006-2010 ............................................................................................................159
Figure 6.2: The Forecast Total UK Hospital and Community Health Services Marketby Value (m), 2006-2010 ............................................................................................................160
7. Family Health Services 161
DEFINITION..................................................................................................................................161
KEY TRENDS ................................................................................................................................161
Improved Access ...........................................................................................................................161NHS Walk-In Centres ....................................................................................................................161
Organisation .................................................................................................................................161
Restructuring of Primary Care ..................................................................................................... 162
NHS Local Improvement Finance Trust........................................................................................162
MARKET SIZE ..............................................................................................................................162
Table 7.1: The Total UK Family Health Services Marketby Sector by Value (m), 2001-2005 ...........................................................................................162
Figure 7.1: The Total UK Family Health Services Marketby Value (m), 2001-2005 ............................................................................................................163
FORECASTS..................................................................................................................................164
Table 7.2: The Forecast Total UK Family Health Services Marketby Sector by Value (m), 2006-2010 ...........................................................................................164
Figure 7.2: The Forecast Total UK Family Health Services Marketby Sector by Value (m), 2006-2010 ...........................................................................................165
PHARMACEUTICAL SERVICES ..................................................................................................165
Definition......................................................................................................................................165
Key Trends.....................................................................................................................................166
The NHS Plan and the Expanding Role of Pharmacists ..............................................................166
The Drugs Bill and Price Regulation ............................................................................................166
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Prescription Volume and Charges ...............................................................................................166
Increased Generic Prescribing ...................................................................................................... 166
Consolidation of Pharmacy Outlets.............................................................................................167
Proposed Changes to the Pharmacy Contract ............................................................................167
Market Size ...................................................................................................................................167
Table 7.3: The Total UK Pharmaceuticals Services Marketby Value (m), 2001-2005 ............................................................................................................168
Table 7.4: Number and Type of Prescriptions Dispensed in Englandby Diagnostic Group (million and %), Year Ending December 2004 .......................................168
Supply Structure ...........................................................................................................................169
Table 7.5: Number of Pharmacies Contracted to Health Authoritiesin England and Wales, 1999/2000-2003/2004 ............................................................................170
Figure 7.3: Number of Pharmacies Contracted to Health Authoritiesin England and Wales, 1999/2000-2003/2004 ............................................................................170
Major Players ................................................................................................................................171
Pharmaceutical Companies..........................................................................................................171AstraZeneca .................................................................................................................................171
Eli Lilly and Company Ltd ............................................................................................................171
GlaxoSmithKline ..........................................................................................................................171
Pfizer Ltd ......................................................................................................................................171
Shire Pharmaceuticals ..................................................................................................................171
Pharmacy Chains...........................................................................................................................172
Boots the Chemist ........................................................................................................................172
Lloyds Pharmacy ..........................................................................................................................172
Moss Pharmacy ............................................................................................................................172
Buying Behaviour .........................................................................................................................172
Advertising and Promotion..........................................................................................................173
Forecasts........................................................................................................................................173
Table 7.6: The Forecast Total UK Pharmaceutical Services Marketby Value (m), 2006-2010 ............................................................................................................174
GENERAL AND PERSONAL MEDICAL SERVICES....................................................................174
Definition......................................................................................................................................174
Key Trends.....................................................................................................................................174
Access to General Practitioners....................................................................................................174
New General Practitioner Contracts............................................................................................175Market Size ...................................................................................................................................175
Table 7.7: The Total UK General and Personal Medical Services Marketby Value (m), 2001-2005 ............................................................................................................175
Supply Structure ...........................................................................................................................176
Table 7.8: Number of General Practitioners Contracted to the NHSin the UK, 2000-2004 ...................................................................................................................176
Figure 7.4: Number of General Practitioners Contracted to the NHSin the UK, 2000-2004 ...................................................................................................................176
Table 7.9: Average Number of Patients per General Practitioner
in the UK by Country, 2002 .........................................................................................................177
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Figure 7.5: Average Number of Patients per General Practitionerin the UK by Country, 2002 .........................................................................................................177
Buying Behaviour .........................................................................................................................178
Forecasts........................................................................................................................................178
Table 7.10: The Forecast Total UK General and Personal Medical Services Market
by Value (m), 2006-2010 ............................................................................................................178DENTAL SERVICES ......................................................................................................................178
Definition......................................................................................................................................178
Key Trends.....................................................................................................................................178
Preventative Dentistry..................................................................................................................178
Dental Care Plans and Healthcare Insurance .............................................................................. 179
New Contract................................................................................................................................179
Market Size ...................................................................................................................................179
Table 7.11: The Total UK Dental Services Market by Value (m), 2001-2005 .......................... 179
Supply Structure ...........................................................................................................................179Table 7.12: Number of Dentists in the UK by Country (% and number), 2002 .......................180
Figure 7.6: Dentists in the UK by Country (%), 2002 .................................................................180
Table 7.13: Number of Adult Courses of Dental Treatmentin the UK (000), 2000-2004 ..........................................................................................................181
Table 7.14: Number of New Adult Dental Patients in England (000), 2000-2002 ...................181
Funding for Dental Services ......................................................................................................... 182
Buying Behaviour .........................................................................................................................182
Table 7.15: General Adult Dental Services in England by Type of Treatment(%), 2002/2003 .............................................................................................................................182
Figure 7.7: General Adult Dental Services in England by Type of Treatment(%), 2002/2003 .............................................................................................................................183
Forecasts........................................................................................................................................183
Table 7.16: The Forecast Total UK Dental Services Marketby Value (m), 2006-2010 ............................................................................................................184
GENERAL OPHTHALMIC SERVICES..........................................................................................184
Definition......................................................................................................................................184
Key Trends.....................................................................................................................................184
Market Size ...................................................................................................................................185
Table 7.17: The Total UK General Ophthalmic Services Marketby Value (m), 2001-2005 ............................................................................................................185
Supply Structure ...........................................................................................................................185
Table 7.18: The Actual Number of Ophthalmic Practitioners in Englandand Wales by Type, 1999-2003 ................................................................................................... 186
Sight Tests and Eye Examinations................................................................................................186
Table 7.19: Number of UK NHS Sight Tests and Spectacles Redeemed(000), 2000-2004 ..........................................................................................................................187
Table 7.20: NHS Sight Tests in England and Wales by Type of Practitioner(% of sight tests performed), April-September 2004 ................................................................188
Table 7.21: Health Authority-Contracted Opticians by Number of Premisesin England and Wales, 1999-2003 .............................................................................................. 188
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Major Players ................................................................................................................................189
Boots Opticians Ltd.......................................................................................................................189
Dollond & Aitchison Ltd...............................................................................................................189
Specsavers Optical Group.............................................................................................................189
Vision Express................................................................................................................................189
Advertising and Promotion..........................................................................................................190Main Media Advertising Expenditure .........................................................................................190
Table 7.22: Main Media Advertising Expenditure on Prescription Framesand Contact Lenses (000), Year Ending March 2005 ...............................................................190
Buying Behaviour .........................................................................................................................191
Table 7.23: NHS-Paid Sight Tests by Patient Eligibility in England and Wales(% of sight tests), April-September 2004 ...................................................................................192
Table 7.24: Percentage of Spectacles/Appliances for Which Vouchers WereReimbursed by the NHS by Patient Eligibility (%), April-September 2004 ..............................193
Forecasts........................................................................................................................................193
Table 7.25: The Forecast Total UK General Ophthalmic Services Marketby Value (m), 2006-2010 ............................................................................................................193
8. Private Healthcare 195
DEFINITION..................................................................................................................................195
MARKET SIZE ..............................................................................................................................196
Table 8.1: The Total UK Private Healthcare Market by Sector by Value (m), 2001-2005 ......196
Figure 8.1: The Total UK Private Healthcare Market by Value (m), 2001-2005 .....................196FORECASTS..................................................................................................................................197
Table 8.2: The Forecast Total UK Private Healthcare Marketby Sector by Value (m), 2006-2010 ...........................................................................................197
Figure 8.2: The Forecast Total UK Private Healthcare Marketby Value (m), 2006-2010 ............................................................................................................197
LONG-TERM CARE......................................................................................................................198
Key Trends.....................................................................................................................................198
Funding and Compliance .............................................................................................................198
Market Polarisation......................................................................................................................198
Demographic Trends ....................................................................................................................198
Social Trends .................................................................................................................................199
Increasing Investment in the Long-Term Care Market...............................................................199
Market Specialisation and Added Value.....................................................................................199
Market Size ...................................................................................................................................199
Table 8.3: The Total UK Private Long-Term Care Sectorby Subsector by Value (m), 2001-2005 .....................................................................................200
Supply Structure ...........................................................................................................................200
Table 8.4: Number of Long-Term Care Places by Subsector, April 2004 .................................. 201
Legislation and Funding of Long-Term Care .............................................................................. 202National Minimum Standards .....................................................................................................202
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Major Players ................................................................................................................................202
Anchor Trust .................................................................................................................................203
BUPA Care Homes.........................................................................................................................203
Craegmoor Group Ltd ..................................................................................................................203
Four Seasons Health Care.............................................................................................................203
Highfield Care...............................................................................................................................203Southern Cross Healthcare...........................................................................................................204
Westminster Senior Living ........................................................................................................... 204
Advertising and Promotion..........................................................................................................204
Buying Behaviour .........................................................................................................................204
Forecasts........................................................................................................................................205
Table 8.5: The Forecast Total UK Private Long-Term Care Sectorby Subsector by Value (m), 2006-2010 .....................................................................................205
ACUTE CARE................................................................................................................................207
Definition......................................................................................................................................207Key Trends.....................................................................................................................................207
Consolidation in the Marketplace...............................................................................................207
Cosmetic Surgery ..........................................................................................................................207
Fertility Treatment........................................................................................................................207
Market Size ...................................................................................................................................207
Table 8.6: The Total UK Private Acute Care Sector by Value (m), 2001-2005 ........................ 208
Supply Structure ...........................................................................................................................208
Table 8.7: The Total UK Private Acute Care Sector by Number of Hospitalsand Beds, 1999-2004 ....................................................................................................................208
Table 8.8: Ownership Status of Private Acute Care Providers(% of total beds), 1998 and 2004 ...............................................................................................209
Major Players ................................................................................................................................209
BMI Healthcare .............................................................................................................................209
Nuffield Hospitals.........................................................................................................................209
BUPA Hospitals Ltd.......................................................................................................................209
Capio Healthcare ..........................................................................................................................210
HCA International Ltd ..................................................................................................................210
Table 8.9: Leading UK Private Acute Care Providersby Number of Hospitals and Beds, 2004 ....................................................................................210
Private Care in the NHS................................................................................................................211
Advertising and Promotion..........................................................................................................211
Buying Behaviour .........................................................................................................................211
Forecasts........................................................................................................................................212
Table 8.10: The Forecast Total UK Private Acute Care Sector by Value (m), 2006-2010 .......212
PSYCHIATRIC CARE ....................................................................................................................212
Definition......................................................................................................................................212
Key Trends.....................................................................................................................................213
Market Size ...................................................................................................................................213
Table 8.11: The Total UK Private Psychiatric Care Sector by Value (m), 2001-2005 ...............213
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9. Private Medical Insurance 225
DEFINITION..................................................................................................................................225
KEY TRENDS ................................................................................................................................225
MARKET SIZE ..............................................................................................................................226Table 9.1: The Total UK Private Medical Insurance Marketby Subscription Income (m), 2001-2005 ...................................................................................226
Figure 9.1: The Total UK Private Medical Insurance Marketby Subscription Income (m), 2001-2005 ...................................................................................227
SUPPLY STRUCTURE...................................................................................................................227
Number of Subscribers .................................................................................................................229
Table 9.2: Total UK Private Healthcare Policies by Number of Subscribersto Private Medical Insurance and Medical Expenses Schemes (000), 2001-2005 .....................229
Cost of Claims ...............................................................................................................................229
Table 9.3: The Total UK Private Medical Insurance Marketby Cost of Claims (m and %), 2001-2005 ..................................................................................230
MAJOR PLAYERS ........................................................................................................................230
Table 9.4: Leading Private Medical Insurers by Shareof Subscription Income (%), 2003 ...............................................................................................232
Figure 9.2: Leading Private Medical Insurers by Shareof Subscription Income (%), 2003 ...............................................................................................232
British United Provident Association Ltd ....................................................................................233
AXA PPP healthcare Group PLC ................................................................................................... 233
Norwich Union Healthcare...........................................................................................................233
Standard Life Healthcare Ltd.......................................................................................................233
FirstAssist.......................................................................................................................................233
ADVERTISING AND PROMOTION............................................................................................233
BUYING BEHAVIOUR .................................................................................................................234
FORECASTS..................................................................................................................................234
Table 9.5: The Forecast Total UK Private Medical Insurance Marketby Subscription Income (m), 2006-2010 ...................................................................................235
Figure 9.3: The Forecast Total UK Private Medical Insurance Marketby Subscription Income (m), 2006-2010 ...................................................................................235
10. Complementary and Alternative Medicine 237
DEFINITION..................................................................................................................................237
KEY TRENDS ................................................................................................................................238
MARKET SIZE ..............................................................................................................................239
Table 10.1: The Total UK Complementary and Alternative Medicine Marketby Value (m), 2001-2005 ............................................................................................................239
Figure 10.1: The Total UK Complementary and Alternative Medicine Marketby Value (m), 2001-2005 ............................................................................................................239
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SUPPLY STRUCTURE...................................................................................................................240
Table 10.2: Number of Complementary and Alternative Medicine Practitionersin the UK, 2005 ............................................................................................................................242
MAJOR PLAYERS ........................................................................................................................243
ADVERTISING AND PROMOTION............................................................................................243
BUYING BEHAVIOUR .................................................................................................................244
FORECASTS..................................................................................................................................244
Table 10.3: The Forecast Total UK Complementary and Alternative MedicineMarket by Value (m), 2006-2010 .............................................................................................. 245
Figure 10.2: The Forecast Total UK Complementary and Alternative MedicineMarket by Value (m), 2006-2010 .............................................................................................. 245
11. Palliative and Hospice Care 247
DEFINITION..................................................................................................................................247
KEY TRENDS ................................................................................................................................249
Demographic Trends ....................................................................................................................249
Greater Integration ......................................................................................................................249
Availability ....................................................................................................................................249
NICE Guidance ..............................................................................................................................249
Childrens Palliative Care..............................................................................................................250
Palliative Care Funding ................................................................................................................250
MARKET SIZE ..............................................................................................................................251Table 11.1: The Total UK Palliative and Hospice Care Marketby Value (m), 2001-2005 ............................................................................................................251
Figure 11.1: The Total UK Palliative and Hospice Care Marketby Value (m), 2001-2005 ............................................................................................................252
SUPPLY STRUCTURE...................................................................................................................252
Table 11.2: Inpatient Palliative Care Provision in the UKby Number of Units and Beds, 2001-2005 ..................................................................................253
Table 11.3: Number of Palliative Care Support Servicesin the UK by Type, 2001-2005 .....................................................................................................255
Regional Variations ......................................................................................................................255Table 11.4: Inpatient Adult Palliative Care Provision in the UK by Number of Unitsand Beds by Country (number and %), 2005 .............................................................................255
Table 11.5: Inpatient Child Palliative Care Provision in the UK by Number of Unitsand Beds by Country (number and %), 2005 .............................................................................256
Table 11.6: Palliative Care Support Services in the UK by Type by Country(% and number), 2005 ................................................................................................................256
MAJOR PLAYERS ........................................................................................................................257
MacMillan Cancer Relief ..............................................................................................................257
Marie Curie Cancer Care ..............................................................................................................258
The Sue Ryder Foundation...........................................................................................................258
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ADVERTISING AND PROMOTION............................................................................................258
BUYING BEHAVIOUR .................................................................................................................259
Profile of Use ................................................................................................................................259
Table 11.7: Patient Usage of Palliative Care Facilities and Services(number of patients), 2003/2004 ................................................................................................259
Patient Profile ...............................................................................................................................260
FORECASTS..................................................................................................................................260
Table 11.8: The Forecast Total UK Palliative and Hospice Care Marketby Value (m), 2006-2010 ............................................................................................................261
Figure 11.2: The Forecast Total UK Palliative and Hospice Care Marketby Value (m), 2006-2010 ............................................................................................................262
12. A Global Perspective 263
OVERVIEW...................................................................................................................................263
Table 12.1: Total Healthcare Expenditure as a Percentageof Gross Domestic Product by Country (%), 2003 ......................................................................263
KEY OVERSEAS MARKETS ........................................................................................................264
France ............................................................................................................................................ 264
Germany........................................................................................................................................265
Italy................................................................................................................................................265
Spain..............................................................................................................................................265
The US ...........................................................................................................................................266
Japan ............................................................................................................................................. 266
13. The Future 269
INTRODUCTION ..........................................................................................................................269
The Economy.................................................................................................................................269
Table 13.1: Forecast UK Economic Trends (000, % and million), 2005-2009 ............................270
FORECASTS....................................................................................................................................270
Table 13.2: The Forecast Total UK Healthcare Market by Sectorby Value (m), 2006-2010 ............................................................................................................271
Figure 13.1: The Forecast Total UK Healthcare Market by Value (m), 2006-2010 .................272
FUTURE TRENDS .........................................................................................................................272
Demographics ...............................................................................................................................272
Antibiotic-Resistant Strains of Bacteria.......................................................................................272
Staff Shortages .............................................................................................................................273
Technological Developments.......................................................................................................273
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Key Note Ltd 2005 1
Healthcare Market Executive Summary
Executive Summary
This Key Note Market Review analyses the healthcare market in the UK,which can be divided broadly into public healthcare (the NHS, which
comprises hospital and community health services [HCHS] and family healthservices [FHS]), private healthcare (and private medical insurance [PMI]), andother healthcare services (covering complementary and alternative medicine[CAM] and palliative and hospice care). Key Note estimates that, in 2005, thetotal UK healthcare market will be worth 111.42bn, an increase of 8.9%on 2004.
Since its inception in 1948, the UK healthcare market has been dominated bythe significant, comprehensive NHS. When the NHS was established with theremit to provide healthcare based on need rather than the ability to pay,there was no conception of how much costs would rise as the boundaries ofhealthcare expanded, along with the increasing number of elderly people inthe population. In spite of the problems in funding and delivery, the Britishpublic remain fiercely protective of the NHS and politicians are aware thatany significant erosion of the central principles of the NHS will have a hugepolitical cost. At the same time, governments have had to grapple with thekey issues of limited resources, prioritisation of care and, most importantly,how best to deliver healthcare in the most cost-effective and efficient waywithout compromising the principles of the NHS.
Key Note estimates that, in 2005, the NHS will account for 80.7% of total UKexpenditure on healthcare services. The NHS is organised into two mainservice delivery organisations: HCHS, which are responsible for hospital-based
services; and FHS, which are responsible for frontline community-basedprimary care. HCHS account for the bulk of NHS expenditure. Within FHS, thehighest proportion of expenditure is on pharmaceutical services (PHS).
In the UK, the private healthcare sector has evolved in the shadow of thesignificant public sector, largely through supplying solutions to the problemsin the NHS. As a result, much of the private-sector provision is traditionally forroutine elective procedures, which are likely to have longer waiting lists onthe NHS. The private sector has also developed niche markets, such ascosmetic surgery, abortion services and fertility treatment, which are eitherlimited or unavailable on the NHS. More recently, the private sector and theNHS have been working in partnership, supplying services to reduce waiting
lists for the NHS or running services for the NHS directly, such as long-termcare, certain psychiatric care services and specialist diagnostic services. Primarycare services, particularly occupational health, are also a relatively small, butemerging, market in the private healthcare sector.
In 2005, Key Note estimates that private healthcare services (excluding PMI)accounted for 15.3% of healthcare expenditure in the UK. By far the largestprivate sector market was that of long-term care. PMI remains the principalsource of funding for the private healthcare sector, although the NHS hasbecome a significant commissioner of private-sector services and manyprivate patients are opting for self-pay fixed-price schemes.
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Key Note Ltd 2005 5
Healthcare Market 1. Market Overview
REPORT BACKGROUND
The UK healthcare system is highly complex in terms of the nature and type ofservices that it delivers. It is heavily influenced by trends and changes in thepopulation that it serves. In addition, it is highly dependent on the state of
the UK economy, as it relies on general taxation for the bulk of its funding.
When the NHS was founded in 1948, at a time when the country wasrebuilding in the post-war period, there was a general optimism that newtreatments (particularly antibiotics), together with improvements in diet,sanitation and housing, would lead to improvements in the general health ofthe population, which would limit the costs of healthcare. Instead, an ageingpopulation, along with rising levels of circulatory disease and cancer, as wellas chronic conditions such as asthma, have resulted in significant increases incosts. Previous problems, such as malnutrition and infectious disease, havebeen replaced with rising levels of obesity and viral diseases such as acquiredimmune deficiency syndrome (AIDS). Increasing levels of antibiotic resistancehave also begun to erode the advantages of antibiotics. Also adding to thesecosts are the advances in technologies that are expanding the scope andrange of treatment possibilities.
In an effort to contain and control costs, successive governments haveintroduced a variety of comprehensive reforms with the appropriatelegislation. During 18 years in power, the previous Conservative Governmentintroduced legislation that brought an internal market structure to the NHS,dividing it into service providers and service commissioners who boughtservices on behalf of consumers (patients). As part of the reforms, theConservative Government introduced tendering of services to bidders inside
and outside the NHS and, in an effort to obtain much-needed investment forthe NHS infrastructure, it extended the Private Finance Initiative (PFI) into theNHS. As part of its legacy, the previous government attempted to develop aculture of cost awareness and cost effectiveness although, ultimately, it wascriticised for the expanding centralisation and bureaucracy of services. Underthe reforms, the Conservatives introduced Care in the Community and closedmany psychiatric institutions. At the same time, the NHS began to withdrawfrom long-term residential care, relying increasingly on the private sector, andcosts continued to rise.
When the current Labour Government came to power, it did so with a clearcommitment to improving the NHS, and has proceeded to invest
unprecedented sums of money into the service. Although it abolished theinternal market as such, the current Government has retained something ofthe infrastructure, and has continued to foster private public partnershipsand the PFI with a streamlined approval process. The publication of the NHSPlan in 2000 set out its goals for reform, with a new system of healthcaredelivery and specific commitments for improvement in key areas, such asreducing waiting lists and improving access to care.
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Key Note Ltd 2005 7
Healthcare Market 1. Market Overview
Gross Domestic Product
At current prices, UK gross domestic product (GDP) has shown steady growth
over the past 5 years, rising year on year at rates ranging between 4.6% and5.5%. GDP increased from 950.56bn in 2000 to 1,160.34bn in 2004 atcurrent prices, an increase of 22.1%. Annual chain-linked GDP has also shownsteady annual rates of growth, varying from 1.8% in 2002 to 3.1% in 2004.The UK spends 7.7% of its GDP on healthcare, ranking it 19th in the world(see Chapter 12 A Global Perspective).
Table 1.1: UK Resident Population Estimates by Sex(000), Mid-Years 2000-2004
2000
2001 2002 2003
2004
Female 30,196 30,281 30,359 30,446 30,542
Male 28,690 28,832 28,963 29,108 29,245
Total 58,886 59,113 59,322 59,554 59,787
% change year-on-year - 0.4 0.4 0.4 0.4
census year
taken from Projections Database
Source: Monthly Digest, May 2005, National Statistics website/Projections Database, Government Actuarys Department Crowncopyright material is reproduced with the permission of the Controllerof HMSO (and the Queens Printer for Scotland)
Table 1.2: UK Gross Domestic Product at Currentand Annual Prices (m), 2000-2004
2000 2001 2002 2003 2004
Current prices 950,561 994,309 1,044,145 1,101,144 1,160,339
% change
year-on-year - 4.6 5.0 5.5 5.4
Table continues...
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Healthcare Market 1. Market Overview
Unemployment
The actual number of unemployed persons (claimants) in the UK fell steadilyfrom 1.1 million in 2000 to 850,000 in 2004.
UK healthcare services are major employers in the UK, with the NHSemploying around 1.4 million people directly, and many more in the varioussupply industries. However, the lack of suitably qualified healthcareprofessionals has resulted in a significant number of unfilled vacancies andthe NHS has been actively recruiting abroad (see Key Trends in Chapter 5 The National Health Service).
Household Disposable Income
Between 2000 and 2004, household disposable income per capita increasedby 18.3% to 13,210. According to Family Spending A Report on the
2003-2004 Expenditure and Food Surveyfrom National Statistics, averageweekly household expenditure on health was 5, which included an averageweekly spend of 3.30 on medicine, prescriptions and healthcare products.
Table 1.4: Actual Number of Unemployed Persons(million), 2000-2004
2000 2001 2002 2003 2004
Actual number of