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An ISN Publication

Health & Safety Performance IndicatorsOwner Client Peer Group Benchmarking, U.S.2012 Data

Publication No. 1301 ISN.com

© 2013 ISN

Copyright © 2013 ISN Software Corporation. All rights reserved.

Health & Safety Performance IndicatorsOwner Client Peer Group Benchmarking, U.S.2012 Data

An ISN Publication: No. 1301June 2013 ISN®, ISNetworld®, RAVS®, and the ISN hexagon logo® are registered trademarks of ISN Software Corporation (ISN).

The contents of this publication and analysis methods are exclusively owned by ISN Software Corporation and are protected by United States and international copyright law. This publication is intended solely for access and internal use by actively subscribed ISNetworld subscribing organizations and their active employees unless otherwise stipulated. No part of this publication may be (i) reproduced, distributed, displayed, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, (ii) sold or distributed for financial or other gain, or (iii) used for any other purpose than expressly set forth above without the prior written permission of ISN Software Corporation. Any trademark, copyright or other notice included in this publication may not be altered or removed.

ISN.com 1

Established in 2001, ISN® is a global leader in contractor and supplier management. We support over 320 Owner Clients in capital-intensive and public sector industries to help manage over 50,000 contractors and suppliers with operations in more than 70 countries. We are headquartered in Dallas, Texas, with additional offices in Calgary, Sydney, London, Los Angeles and New York.

ISN takes pride in leading efforts to improve the efficiency and effectiveness of contractor management systems and in serving as a forum for sharing industry best practices among our members.

Our innovative online contractor management database, ISNetworld, is constantly evolving to meet ever-changing corporate and legislative requirements while reducing unnecessary duplication associated with traditional contractor procurement processes.

Our Review and Verification Services (RAVS®) group is comprised of specialized professionals with expertise in health, safety, environmental, procurement, quality and other compliance requirements. RAVS® adds a level of due diligence to the information gathered from contractors and suppliers.

ISNetworld’s dynamic and configurable functionality allows Owner Clients to measure the key performance metrics relevant to them, promoting transparency, clear communication and sustainable operations. ISN provides an opportunity for Owner Clients to improve their risk management processes and connect with safe and reliable contractors. By identifying contractors and suppliers who meet both client-specific and legislative standards, Owner Clients are able to drive tangible and sustained performance improvements while strengthening their relationships with their contractors and suppliers.

For more information, visit ISN.com, contact ISN at +1 214 303 4900 or email [email protected].

About ISN

2 ISN.comISN.comOwner Client Peer Group Benchmarking Report, U.S., 2012 Data

Table of Contents

Disclaimer

The contents of this publication represent an aggregate data compilation and are intended for informational and general guidance purposes only. This publication is not intended, and does not constitute any advice, recommendation or proposal of a particular course of action, by or on behalf of ISN Software Corporation (“ISN”), to any user hereof. While efforts have been made to ensure the accuracy of the information contained in the publication, the information is not exhaustive and may contain both material and immaterial errors. ISN does not warrant or represent the accuracy or completeness of any information herein. ISN disclaims any losses, however arising, as a result of a user’s reliance on the contents of this publication. Before relying on any such material or data, users should carefully make their own assessment as to its accuracy, currency, completeness and relevance for their purposes, and should obtain any appropriate professional advice relevant to their particular circumstances. Any access or use of any information or material contained in this publication is at your own risk and constitutes agreement to the terms of this disclaimer.

*Manufacturing includes Steel, Fertilizer Products, Food & Agriculture, Wood & Paper.

About ISN .................................................................................................................................................................... 1

Preface ........................................................................................................................................................................3

Upstream Oil & Gas (Onshore) .............................................................................................................5

Upstream Oil & Gas (Offshore) ..........................................................................................................19

Midstream Oil & Gas (Pipeline) ..........................................................................................................31

Downstream Oil & Gas (Refining) ..................................................................................................45

Chemical .................................................................................................................................................................57

Utilities, Distribution & Power Generation ..........................................................................69

Manufacturing* ..................................................................................................................................................81

Pharmaceuticals & Facilities Management .........................................................................93

Mining .....................................................................................................................................................................105

Cross-Industry Summary ...................................................................................................................... 117

Appendix I: Definitions ...........................................................................................................................126

Appendix II: Incident Rate Calculations ..................................................................................127

Appendix III: Analysis Procedures Summary .....................................................................129

3ISN.comISN.com

More than 320 Owner Clients in capital-intensive industries are currently part of the ISNetworld contractor management database, actively managing the performance and compliance of approximately 50,000 contractors and suppliers from around the globe. Among the information collected and shared by ISNetworld members is health and safety performance data representing nearly 11 billion work hours of contractor activity in 2012 alone. A rich and diverse network of peers across various industries and a shared source of data such as this provide an opportunity for developing industry specific peer group benchmarking reports that are unique for their insight and comprehensiveness.

The main objective of this publication is to provide ISNetworld member Owner Clients with industry specific benchmarking information on how well their contractors’ health and safety performance compares to that of the performance of contractors being used by other Owner Clients in the same industry. Owner Clients can use the information to help establish a data driven, objective baseline for contractor and companywide health and safety performance targets; assess their organizations’ contractor selection and management strategies; and ultimately drive the overarching goal of keeping a workplace free of injuries and illnesses.

In the publication, Owner Clients with similar types of operations and industries are grouped together into the following nine peer groups:

• Upstream Oil & Gas (Onshore)

• Upstream Oil & Gas (Offshore)

• Midstream Oil & Gas (Pipelines)

• Downstream Oil & Gas (Refining)

• Chemical

• Utilities, Distribution & Power Generation

• Manufacturing*

• Pharmaceuticals & Facilities Management

• Mining

(Preface continued on the next page)

Preface



This publication is specific to the performance of contractors with operations in the U.S. The health and safety key performance indicators (KPIs) collected, aggregated and presented for each industry peer group include:

• Total Recordable Incident Rate (TRIR)

• Days Away, Restricted or Job Transfer Rate (DART)

• Lost Time Case Rate (LTC)

• Fatality Rate per 100,000 Employees

• Injury and Illness Severity (In Days)

• Experience Modification Rate (EMR)

Data analyzed and represented in the publication is obtained from contractors’ companywide health and performance statistics as reported by contractors in their 2012 OSHA 300 and 300A forms*. All values in this publication are aggregated to preserve the anonymity of contractors as well as the Owner Clients. Appendices 1 through 3 provide definitions, calculations and a summary of the analysis procedures used in generating the report.

Preface - Continued

*29 CFR 1904 - http://www.osha.gov/recordkeeping/RKforms.html

5Owner Client Peer Group Benchmarking Report, U.S., 2012 Data // Upstream Oil & Gas (Onshore)

1.1 Total Recordable Incident Rate (TRIR) ..................................................................................6

1.2 Days Away, Restricted or Job Transfer Rate (DART) ..............................................7

1.3 Lost Time Case Rate (LTC) ..............................................................................................................8

1.4 Fatality Rate ..................................................................................................................................................9

1.5 Severity (In Days) ...................................................................................................................................10

1.6 Experience Modification Rate (EMR) .................................................................................. 11

1.7 TRIR vs. DART .............................................................................................................................................12

1.8 TRIR vs. EMR ...............................................................................................................................................13

1.9 Incident Rates by Number of Contractors .....................................................................14

1.10 Contractor Overlap Across Peer Group Owner Clients ...................................15

1.11 Contractor Size Distribution ......................................................................................................17

Section 1

Upstream Oil & Gas (Onshore)

Owner Client Peer Group Benchmarking Report, U.S., 2012 Data // Upstream Oil & Gas (Onshore)6 ISN.com

Section 1.1

Total Recordable Incident Rate (TRIR)

0.00 0.50 1.00 1.50 2.00

0.97

1.05

1.16

1.22

1.28

1.30

1.32

1.35

1.35

1.37

1.38

1.40

1.41

1.42

1.43

1.46

1.47

1.47

1.49

1.49

1.49

1.49

1.50

1.50

1.51

1.51

1.52

1.54

1.56

1.57

1.57

1.59

1.59

1.62

1.62

1.68

1.69

1.69

1.70

1.70

1.73

1.75

1.77

1.89RRQQPP

OONN

MMLLKKJJII

HHGGFFEE

DDCCBBAA

ZYX

WVUTSRQPONMLKJI

HGFEDCBA

%22

%22

%22

%22

1ST QUARTILE = 1.39

2ND QUARTILE = 1.49

3RD QUARTILE = 1.61

BEN

CHM

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KIN

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INjuRy RATE pER 100 EMpLOyEEs (TRIR)

Owner Client Peer Group Benchmarking Report, U.S., 2012 Data // Upstream Oil & Gas (Onshore) 7ISN.com

Section 1.2

Days Away, Restricted or Job Transfer Rate (DART)

0.00 0.20 0.40 0.60 0.80 1.00 1.20

0.51

0.61

0.66

0.68

0.73

0.75

0.77

0.79

0.79

0.80

0.80

0.81

0.83

0.83

0.83

0.84

0.84

0.86

0.87

0.87

0.87

0.88

0.88

0.88

0.89

0.89

0.91

0.91

0.91

0.92

0.92

0.95

0.96

0.97

0.97

0.98

0.99

1.01

1.02

1.02

1.02

1.04

1.09

1.15RRQQ

JJPP

MMOONNLL

HHGGKKFFBBAADDEECCWYIIXRPZOVQTUSL

MNHJI

KGFEDCBA

%22

%22

%22

%22

1ST QUARTILE = 0.80

2ND QUARTILE = 0.88

3RD QUARTILE = 0.96BEN

CHM

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G O

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LIEN

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INjuRy RATE pER 100 EMpLOyEEs (DART)


Section 1.3

Lost Time Case Rate (LTC)

0.00 0.10 0.20 0.30 0.40 0.50 0.60

0.22

0.28

0.32

0.32

0.35

0.35

0.36

0.37

0.38

0.38

0.38

0.39

0.39

0.40

0.40

0.40

0.41

0.41

0.41

0.41

0.42

0.43

0.44

0.45

0.45

0.46

0.46

0.46

0.46

0.47

0.47

0.47

0.47

0.47

0.50

0.51

0.51

0.51

0.52

0.53

0.53

0.56

0.57

0.58RRQQPP

HHNN

JJGG

VOOFFW

MMY

AAZ

EEDDKKLL

IIBBCCMKXOLSJPI

QGRHTUEFNCDBA

%22

%22

%22

%22

1ST QUARTILE = 0.38

2ND QUARTILE = 0.44


CHM

AR

KIN

G O

WN

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LIEN

Ts

INjuRy RATE pER 100 EMpLOyEEs (LTC RATE)


BEN

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TsSection 1.4

Fatality Rate

%22

%22

%22

%22

1ST QUARTILE = 6.02

2ND QUARTILE = 7.31

3RD QUARTILE = 8.55

0.00 2.00 4.00 6.00 8.00 10.00 12.00

2.55

2.78

3.56

4.06

4.95

5.08

5.12

5.13

5.17

5.83

5.90

6.14

6.23

6.31

6.63

6.67

6.72

6.75

6.84

6.94

6.95

7.14

7.48

7.64

7.69

7.70

7.74

7.92

8.15

8.20

8.26

8.31

8.44

8.66

8.78

8.96

9.85

9.96

9.99

10.11

10.34

10.55

10.94

11.70VNN

MMGGBBJJ

AAHHPPMZRX

EECC

PRR

HK

KKDD

SFFLLW

OOC

QQLEFYGQDOIINJTBI

UA

FATALITy RATE pER 100,000 EMpLOyEEs


Section 1.5

Severity (In Days)*

%22

%22

%22

%22

1ST QUARTILE = 12.19

2ND QUARTILE = 13.00

3RD QUARTILE = 13.88

9.85

10.50

10.74

11.15

11.20

11.22

11.44

11.82

11.95

12.06

12.12

12.25

12.42

12.45

12.47

12.64

12.68

12.80

12.81

12.87

12.94

12.96

13.05

13.06

13.07

13.11

13.12

13.22

13.35

13.44

13.45

13.71

13.84

13.92

13.94

14.17

14.23

14.24

14.29

14.51

14.89

14.98

15.09

15.20

0.00 5.00 10.00 15.00 20.00

GGK

HHM

AAPPWC

FFEE

NNJJY

OOBB

EG

QQZ

DDLJPS

RRH

CCI

BMM

VOD

LLFXUQRII

KKNTA

0

BEN

CHM

AR

KIN

G O

WN

ER C

LIEN

Ts

NuMBER OF DAys

*Severity (In Days) = Total Number of Days Away from Work / Total Number of Recordable Cases


BEN

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TsSection 1.6

Experience Modification Rate (EMR)*

0.00 0.10 0.20 0.30 0.40 0.50 0.60 0.70 0.80 0.90

0.667

0.675

0.680

0.680

0.682

0.683

0.683

0.685

0.687

0.690

0.693

0.701

0.705

0.705

0.708

0.709

0.712

0.712

0.714

0.716

0.717

0.717

0.719

0.720

0.721

0.728

0.729

0.730

0.730

0.731

0.731

0.731

0.733

0.734

0.735

0.746

0.747

0.751

0.755

0.758

0.759

0.761

0.764

0.769PPRR

NNJJ

QQV

HHFF

ILL

GGEE

ZSK

DDCC

OOAA

YJ

GQ

KKWMPLHFXIICRTD

BBNE

MMOBUA

%23

%23

%23

%23

%23




%23

%23

WEIGHTED AVERAGE EMR

*Exposure Hours Weighted Average EMR. Please see Appendix for more details.


Section 1.7

TRIR vs. DART

RAT

IO O

F D

ART

/TR

IRTR

IRD

ART

0.40.50

0.60

0.70

0.80

0.90

1.00

1.10

LTF

RRQQPPOONNMMLLKKJJIIHHGGFFEEDDCCBBAAZYXWVUTSRQPONMLKJIHGFEDCBA

0.901.001.10

1.201.301.401.501.601.701.801.90

2.1

TRF


52%

54%

56%

58%

60%

62%

64%

66%

DART/TRIR Ratio


RA

TIO

OF

TR

IR/D

AR

TT

RIR

/10

0 E

MP

LO

YE

ES

DA

RT/

100

EM

PL

OY

EE

S 1.20

BENCHMARKING OWNER CLIENTs


Section 1.8

TRIR vs. EMR

2ND

QU

ART

ILE

=1.4

95

1ST Q

UA

RTIL

E =

1.392

3RD

QU

ART

ILE

= 1.6

06




0.95 1.00 1.05 1.10 1.15 1.20 1.25 1.30 1.35 1.40 1.45 1.50 1.55 1.60 1.65 1.70 1.75 1.80 1.85 1.90 1.95

0.66

0.67

0.68

0.69

0.70

0.71

0.72

0.73

0.74

0.75

0.76

0.77

0.78

A

B

C

D

E

F

G

H

I

J

LM

N

O

P

Q

R

U

T

X

W

Y

Z

AA

BB

CC DD

EE

FF

GG

HH

II

JJ

KK

MM

NN

OO

PP

QQ

RR

LL

S

V

K

TRIR

EMR


Section 1.9

Incident Rates by Number of Contractors

0.90 1.00 1.10 1.20 1.30 1.40 1.50 1.60 1.70 1.80 1.90

0.50

0.60

0.70

0.80

0.90

1.00

1.10

1.20

NN

A

I

E

K

D

J

C

H

B

F

L

G

P R

QO

M S

N

X

W

V

T,U

Y

BB

MM

KK

RR

AA

II

DDEE

JJ

LL

Z

GGHH

OO

FF

QQ

PP

CC

0-149 150-399

400-599 600-999

1,000+

P R

Q

S

X

W

V

T,U

Y

AA

Z

1.44 1.46 1.48 1.50 1.52

0.82

0.84

0.86

0.88

0.90

1.54

0.92

size of owner client, by number of connected

contractors

DA

RT

TRIR


peer Group Client Code Total Number of ContractorsA

Contractor Connection Overlap (%)B

Contractor Connection OverlapC

(By Number of Other Connected Owner Clients)

Connected To 1-3 Other OCs



Connected To 10+ Other OCs

A 158 82% 79 16 8 27

B 178 94% 54 42 21 51

C 694 87% 222 121 78 185

D 670 84% 204 98 64 195

E 726 92% 226 125 83 232

F 593 96% 143 124 88 214

G 1,633 89% 494 343 213 404

H 598 93% 152 116 72 215

I 1,398 86% 526 240 147 295

J 1,192 85% 345 233 145 285

K 1,188 92% 371 225 165 328

L 1,208 76% 385 194 112 232

M 1,043 92% 310 201 120 327

N 211 82% 66 19 15 73

O 160 93% 70 22 13 43

P 166 97% 24 29 21 87

Q 689 83% 248 113 65 148

R 121 93% 24 17 10 62

S 560 92% 144 87 73 211

T 175 94% 62 37 16 50

U 254 89% 142 29 10 45

V 92 74% 35 6 7 20

Section 1.10

Contractor Overlap Across Peer Group Owner Clients (OCs)

A) Total Number of Contractors: Based on data from contractors who have submitted 2012 OSHA logs.B) Contractor Connection Overlap (%): For a given Owner Client, the percent of their contractors that are connected to at least one other Owner Client in the peer group.C) Contractor Connection Overlap: For a given Owner Client, the number of contractors that are connected to 1-3, 4-6, 7-9 and 10+ other Owner Clients in the peer group.










W 912 91% 242 188 130 266

X 734 94% 179 138 118 258

Y 773 92% 207 138 91 275

Z 1,157 87% 345 210 140 310

AA 452 94% 96 86 53 192

BB 169 95% 49 37 23 52

CC 242 93% 62 39 21 102

DD 815 93% 211 152 103 295

EE 834 95% 177 170 141 306

FF 1,514 84% 521 293 156 308

GG 1,047 94% 339 218 135 289

HH 993 93% 302 238 117 269

II 746 72% 290 65 32 147

JJ 891 91% 267 197 102 245

KK 257 85% 58 37 24 100

LL 817 90% 304 122 80 233

MM 215 80% 57 32 13 70

NN 1,649 93% 483 426 233 394

OO 932 91% 273 163 109 307

PP 3,285 86% 1332 663 334 495

QQ 2,871 85% 1027 597 311 504

RR 421 97% 124 78 54 154

Section 1.10

Contractor Overlap Across Peer Group Owner Clients (OCs) - Continued



peer GroupClient Code

Total Number of ContractorsA

Employee Count Distribution (%)B

0 to 4 Employees

5 to 9 Employees

10 to 24 Employees

25 to 99 Employees

100 to 249 Employees



1,000 to 2,499 Employees

≥2,500 Employees

A 158 0% 3% 5% 24% 16% 13% 12% 11% 15%

B 178 0% 1% 11% 26% 20% 13% 10% 10% 10%

C 694 2% 4% 13% 36% 19% 10% 6% 6% 4%

D 670 2% 4% 11% 25% 19% 15% 9% 9% 6%

E 726 1% 2% 12% 36% 18% 10% 9% 7% 5%

F 593 3% 5% 12% 30% 20% 12% 6% 7% 6%

G 1,633 6% 8% 16% 31% 16% 9% 5% 4% 4%

H 598 6% 8% 17% 29% 13% 8% 7% 7% 6%

I 1,398 6% 7% 18% 32% 14% 8% 6% 5% 4%

J 1,192 4% 7% 14% 28% 17% 10% 7% 7% 5%

K 1,188 6% 7% 15% 31% 17% 11% 6% 5% 3%

L 1,208 9% 10% 21% 27% 14% 7% 5% 4% 4%

M 1,043 4% 7% 15% 34% 16% 10% 5% 5% 3%

N 211 5% 6% 15% 26% 17% 10% 5% 7% 9%

O 160 3% 5% 16% 33% 19% 8% 6% 4% 7%

P 166 2% 2% 8% 34% 17% 14% 6% 6% 9%

Q 689 6% 9% 18% 27% 13% 10% 6% 5% 5%

R 121 2% 7% 10% 26% 15% 12% 8% 6% 13%

S 560 3% 6% 11% 30% 17% 13% 9% 8% 5%

T 175 3% 10% 25% 25% 10% 10% 5% 4% 8%

U 254 4% 4% 17% 30% 11% 6% 10% 6% 10%

V 92 10% 13% 20% 37% 10% 4% 2% 3% 1%

Section 1.11

Contractor Size Distribution

A) Total Number of Contractors: Based on data from contractors who have submitted 2012 OSHA logs.B) Employee Count Distribution (%): For a given Owner Client, the distribution of their contractors' size as measured by the number of employees within the specified range.





0 to 4 Employees

5 to 9 Employees

10 to 24 Employees

25 to 99 Employees





≥2,500 Employees

W 912 6% 8% 20% 32% 14% 7% 5% 4% 3%

X 734 2% 6% 19% 33% 14% 9% 6% 6% 4%

Y 773 5% 6% 13% 29% 18% 10% 8% 5% 5%

Z 1,157 7% 9% 19% 31% 14% 9% 4% 4% 3%

AA 452 5% 6% 13% 35% 15% 11% 5% 6% 4%

BB 169 1% 7% 16% 39% 14% 11% 4% 4% 5%

CC 242 2% 7% 15% 27% 18% 12% 8% 4% 8%

DD 815 6% 7% 15% 31% 18% 9% 6% 4% 4%

EE 834 5% 8% 16% 33% 17% 9% 5% 4% 3%

FF 1,514 13% 14% 18% 29% 11% 6% 3% 3% 2%

GG 1,047 7% 10% 20% 33% 14% 7% 4% 3% 2%

HH 993 7% 9% 21% 33% 13% 8% 4% 3% 2%

II 746 3% 7% 13% 31% 18% 10% 7% 6% 5%

JJ 891 8% 7% 20% 31% 15% 8% 5% 4% 3%

KK 257 14% 8% 16% 23% 14% 9% 5% 6% 5%

LL 817 6% 7% 20% 29% 16% 8% 5% 5% 4%

MM 215 6% 9% 13% 22% 19% 11% 8% 5% 6%

NN 1,649 9% 11% 21% 32% 14% 6% 3% 3% 2%

OO 932 3% 4% 15% 31% 19% 11% 7% 5% 4%

PP 3,285 7% 10% 21% 35% 14% 7% 3% 2% 1%

QQ 2,871 11% 10% 20% 31% 13% 6% 3% 3% 2%

RR 421 5% 8% 18% 27% 16% 10% 7% 6% 5%

Section 1.11

Contractor Size Distribution - Continued


19Owner Client Peer Group Benchmarking Report, U.S., 2012 Data // Upstream Oil & Gas (Offshore)

2.1 Total Recordable Incident Rate (TRIR) ............................................................................20

2.2 Days Away, Restricted or Job Transfer Rate (DART) ..........................................21

2.3 Lost Time Case Rate (LTC) ........................................................................................................22

2.4 Fatality Rate ............................................................................................................................................23

2.5 Severity (In Days) ................................................................................................................................24

2.6 Experience Modification Rate (EMR) .............................................................................25

2.7 TRIR vs. DART .........................................................................................................................................26

2.8 TRIR vs. EMR ...........................................................................................................................................27

2.9 Incident Rates by Number of Contractors .................................................................28

2.10 Contractor Overlap Across Peer Group Owner Clients ................................29

2.11 Contractor Size Distribution ...................................................................................................30

Section 2

Upstream Oil & Gas (Offshore)

20 ISN.comOwner Client Peer Group Benchmarking Report, U.S., 2012 Data // Upstream Oil & Gas (Offshore)

Section 2.1


0.00 0.30 0.60 0.90 1.20 1.50

0.60

0.81

0.85

0.89

0.92

0.94

0.94

0.97

0.97

1.02

1.02

1.03

1.04

1.05

1.06

1.08

1.11

1.13

1.17

1.20

1.28

1.29

1.35W

V

U

T

S

R

Q

P

O

N

M

L

K

J

I

H

G

F

E

D

C

B

A

%22

%22

%22

%22

1ST QUARTILE = 0.94

2ND QUARTILE = 1.03


CHM

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21ISN.com Owner Client Peer Group Benchmarking Report, U.S., 2012 Data // Upstream Oil & Gas (Offshore)

Section 2.2


%22

%22

%22

%22

0.00 0.10 0.20 0.30 0.40 0.50 0.60 0.70 0.80

0.33

0.44

0.45

0.50

0.51

0.52

0.53

0.54

0.54

0.56

0.56

0.57

0.59

0.60

0.61

0.62

0.64

0.67

0.68

0.70

0.73

0.75

0.77V

W

U

R

S

T

P

O

Q

N

L

K

M

G

H

J

E

F

I

D

B

C

A

1ST QUARTILE = 0.52

2ND QUARTILE = 0.57


CHM

AR

KIN

G O

WN

ER C

LIEN

Ts



Section 2.3


%22

%22

%22

%22

0.00 0.05 0.10 0.15 0.20 0.25 0.30 0.35 0.40 0.45

0.16

0.21

0.22

0.22

0.24

0.24

0.24

0.25

0.26

0.26

0.26

0.26

0.27

0.27

0.28

0.29

0.30

0.32

0.32

0.35

0.36

0.37

0.38W

U

R

V

T

S

P

Q

N

G

O

L

H

K

M

E

B

F

J

I

D

C

A

1ST QUARTILE = 0.24

2ND QUARTILE = 0.26


CHM

AR

KIN

G O

WN

ER C

LIEN

Ts



Section 2.4

Fatality Rate

%22

%22

%22

%22

1ST QUARTILE = 4.45

2ND QUARTILE = 5.97

3RD QUARTILE = 6.95

0.00 2.00 4.00 6.00 8.00 10.00

1.91

2.55

2.86

3.42

3.67

4.45

5.24

5.24

5.31

5.66

5.93

5.97

6.20

6.40

6.45

6.57

6.95

6.95

6.96

7.98

8.49

8.87

9.52A

V

O

M

P

U

B

S

T

Q

K

W

C

H

J

F

L

R

D

G

N

I

E

BEN

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KIN

G O

WN

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LIEN

Ts



Section 2.5

Severity (In Days)*

%22

%22

%22

%22

9.85

10.64

10.84

10.89

11.50

11.53

12.02

12.15

12.17

12.21

12.22

12.44

12.47

12.73

12.92

12.94

13.05

13.22

13.37

13.75

14.23

15.89

16.43

0.00 5.00 10.00 15.00 20.00

A

B

R

W

U

E

P

S

G

H

O

T

C

N

V

Q

K

D

J

F

L

M

I




BEN

CHM

AR

KIN

G O

WN

ER C

LIEN

Ts

NuMBER OF DAys



Section 2.6


0.10 0.20 0.30 0.40 0.50 0.70 0.80

0.656

0.666

0.667

0.673

0.674

0.681

0.683

0.684

0.691

0.695

0.700

0.703

0.707

0.707

0.712

0.712

0.713

0.717

0.719

0.770G

O

W

F

P

V

B

J

K

H

S

Q

U

A

T

N

E

I

R

L

C

D

M

%22

%22

%22

%22

1ST QUARTILE = 0 .667



0.650

0.651

0.651

0.600.00 0.90

BEN

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Section 2.7

TRIR vs. DART

0.80

0.30

0.40

0.50

0.60

0.70

DART

WVUTSRQPONMLKJIHGFEDCBA

0.60

0.70

0.80

0.90

1.00

1.10

1.20

1.30

1.40TRF


52%

54%

56%

58%

60%

62%

64% DART/TRIR Ratio



RAT

IO O

F D

ART

/TR

IRTR

IRD

ART


Section 2.8

TRIR vs. EMR

2ND

QU

ART

ILE

=1.0

34

1ST Q

UA

RTIL

E =

0.93

9

3RD

QU

ART

ILE

= 1.1

29




0.50 0.55 0.60 0.65 0.70 0.75 0.80 0.85 0.90 0.95 1.00 1.05 1.10 1.15 1.20 1.25 1.30 1.35 1.40

0.64

0.65

0.66

0.67

0.68

0.69

0.70

0.71

0.72

0.73

0.74

0.75

0.76

0.77

0.78

A

B

C D

E

F

H

I

J

K

L

M

N

O

P

Q

R

S

T

U

V

W

G

TRIR

EMR


Section 2.9


0.50 0.60 0.70 0.80 0.90 1.00 1.10 1.20 1.30 1.40

0.30

0.40

0.50

0.60

0.70

0.80

A

I

E

K

D

J

C

H

B

F

L

G

P

R

QO

M

S

N

W

V

T

U

0-149 150-399

400-599 600-999


contractors

DA

RT

TRIR









Connected To10+ Other OCs

A 126 88% 21 21 25 44

B 271 95% 59 71 47 80

C 157 92% 27 29 34 55

D 157 97% 29 24 28 71

E 112 95% 18 17 25 46

F 265 94% 63 54 53 79

G 452 87% 110 84 77 123

H 577 92% 148 155 101 129

I 158 55% 58 11 9 9

J 178 98% 24 38 38 74

K 735 87% 213 175 122 133

L 198 97% 46 38 38 70

M 261 75% 53 32 40 70

N 256 90% 68 33 50 80

O 173 94% 23 35 34 70

P 181 97% 23 31 39 82

Q 479 89% 106 105 90 125

R 94 98% 19 16 18 39

S 447 90% 103 105 87 109

T 713 51% 163 59 55 89

U 731 49% 157 58 57 88

V 180 87% 32 35 37 52

W 415 93% 94 99 82 111

Section 2.10







0 to 4 Employees

5 to 9 Employees

10 to 24 Employees

25 to 99 Employees





≥2,500 Employees

A 126 1% 1% 9% 26% 16% 20% 13% 10% 6%

B 271 3% 2% 14% 37% 14% 14% 4% 7% 4%

C 157 0% 1% 4% 29% 22% 14% 14% 8% 6%

D 157 0% 0% 7% 20% 22% 13% 10% 17% 10%

E 112 1% 0% 4% 20% 19% 23% 10% 11% 13%

F 265 2% 4% 12% 34% 20% 12% 6% 7% 3%

G 452 2% 4% 12% 29% 18% 12% 8% 9% 6%

H 577 2% 5% 13% 36% 16% 11% 6% 7% 4%

I 158 0% 3% 5% 24% 16% 13% 12% 11% 15%

J 178 1% 3% 7% 33% 22% 12% 9% 8% 5%

K 735 3% 5% 14% 37% 16% 11% 6% 5% 3%

L 198 3% 3% 10% 24% 18% 15% 9% 12% 9%

M 261 4% 7% 11% 30% 15% 12% 8% 9% 4%

N 256 1% 3% 6% 27% 20% 16% 13% 8% 7%

O 173 1% 3% 12% 31% 15% 14% 7% 12% 6%

P 181 1% 3% 9% 24% 23% 17% 8% 10% 6%

Q 479 2% 2% 11% 31% 20% 14% 7% 8% 6%

R 94 0% 2% 7% 23% 17% 19% 11% 9% 12%

S 447 1% 3% 12% 36% 16% 14% 6% 6% 5%

T 713 3% 5% 15% 29% 16% 12% 7% 8% 6%

U 731 1% 2% 12% 36% 18% 11% 9% 7% 5%

V 180 1% 4% 9% 29% 17% 10% 11% 8% 9%

W 415 2% 2% 14% 33% 18% 14% 7% 8% 3%

Section 2.11



31Owner Client Peer Group Benchmarking Report, U.S., 2012 Data // Midstream Oil & Gas (Pipleline)


3.2 Days Away, Restricted or Job Transfer Rate (DART) ........................................33

3.3 Lost Time Case Rate (LTC) ........................................................................................................34

3.4 Fatality Rate ............................................................................................................................................35

3.5 Severity (In Days) ................................................................................................................................36


3.7 TRIR vs. DART .........................................................................................................................................38

3.8 TRIR vs. EMR ...........................................................................................................................................39


3.10 Contractor Overlap Across Peer Group Owner Clients ..................................41


Section 3

Midstream Oil & Gas (Pipeline)

32 ISN.comOwner Client Peer Group Benchmarking Report, U.S., 2012 Data // Midstream Oil & Gas (Pipleline)

Section 3.1


%22

%22

%22

%22

1ST QUARTILE = 1.03

2ND QUARTILE = 1.11

3RD QUARTILE = 1.23

0.00 0.50 1.00 1.50 2.00

0.80

0.85

0.86

0.89

0.96

0.98

0.98

1.00

1.01

1.03

1.04

1.04

1.05

1.06

1.08

1.08

1.08

1.11

1.11

1.11

1.12

1.15

1.16

1.19

1.19

1.20

1.22

1.23

1.25

1.27

1.31

1.35

1.48

1.56

1.61

1.74

1.82KKJJII

HHGGFFEEDDCCBBAA

ZYXWVUTSRQPONMLKJI

HGFEDCBA

BEN

CHM

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33ISN.com Owner Client Peer Group Benchmarking Report, U.S., 2012 Data // Midstream Oil & Gas (Pipleline)

Section 3.2


%22

%22

%22

%22

1ST QUARTILE = 0.55

2ND QUARTILE = 0.61

3RD QUARTILE = 0.68

0.00 0.20 0.40 0.60 0.80 1.00 1.20

0.40

0.42

0.42

0.43

0.49

0.49

0.50

0.52

0.54

0.55

0.57

0.57

0.58

0.58

0.60

0.60

0.60

0.61

0.61

0.61

0.61

0.62

0.63

0.63

0.64

0.64

0.64

0.68

0.69

0.69

0.71

0.78

0.79

0.85

0.93

0.99

1.17KKJJII

HHGGFFAAEEBBCC

NXYT

WUVROJ

SZQK

M

DDP

LI

EFGHBCDA

BEN

CHM

AR

KIN

G O

WN

ER C

LIEN

Ts



Section 3.3


%22

%22

%22

%22

0.00 0.10 0.20 0.30 0.40 0.50 0.60

0.18

0.19

0.21

0.22

0.22

0.23

0.24

0.27

0.28

0.29

0.29

0.29

0.29

0.30

0.30

0.30

0.30

0.31

0.31

0.31

0.31

0.31

0.31

0.31

0.33

0.33

0.35

0.35

0.35

0.36

0.38

0.40

0.44

0.46

0.48

0.49

0.52HHII

KKJJ

GGFFBB

NEECCAA

OYQJ

SDD

XRVKUWTZI

MELPFGHCBAD

1ST QUARTILE = 0.29

2ND QUARTILE = 0.31

3RD QUARTILE = 0.35

BEN

CHM

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KIN

G O

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Section 3.4

Fatality Rate

%22

%22

%22

%22

1ST QUARTILE = 2.07

2ND QUARTILE = 3.62

3RD QUARTILE = 4.86

0.00 2.00 4.00 6.00 8.00 10.00

0.98

1.09

1.14

1.41

1.621.82

1.86

2.02

2.07

2.082.43

2.58

3.43

3.46

3.57

3.58

3.58

3.62

3.78

3.84

3.97

4.04

4.24

4.34

4.42

4.50

4.86

4.90

5.04

5.11

5.14

5.52

5.58

6.16

6.66

9.46GGOWUR

AAHH

KCCFFBB

QNSVPFIIYMJJL

EEEXB

KKJI

AZHGCTD

DD 0.00

BEN

CHM

AR

KIN

G O

WN

ER C

LIEN

Ts



Section 3.5

Severity (In Days)*

0.00 5.00 10.00 15.00 20.00

9.03

9.07

9.87

9.92

9.92

10.10

10.62

10.77

10.93

11.22

11.31

11.38

11.40

11.50

11.52

11.66

11.72

11.77

11.84

11.90

12.09

12.10

12.14

12.51

12.57

12.78

13.01

13.06

13.08

13.09

13.11

13.52

13.90

13.93

14.01

14.39

16.13HHEON

BBCCGG

JFF

CS

EEUAIIQ

AAKF

WLV

MPRJJTYBI

XDG

DDZH

KK

%22

%22

%22

%22




CHM

AR

KIN

G O

WN

ER C

LIEN

Ts

NuMBER OF DAys



Section 3.6


0.00 0.10 0.20 0.30 0.40 0.50 0.60 0.70 0.80 0.90

0.730

0.735

0.739

0.749

0.752

0.759

0.785KKII

BBFF

GGT

HHAA

NOKJJ

CCJLVCEXQ

EEDD

SRYZ

MP

WHDBUI

GFA

%22

%22

%22

%22




0.640

0.694

0.697

0.698

0.699

0.700

0.700

0.701

0.706

0.707

0.708

0.712

0.7150.717

0.653

0.654

0.656

0.657

0.661

0.664

0.668

0.676

0.679

0.685

0.685

0.687

0.687

0.691

0.691

0.693

BEN

CHM

AR

KIN

G O

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Ts




Section 3.7

TRIR vs. DART


RAT

IO O

F D

ART

/TR

IRTR

IRD

ART

0.40

0.50

0.60

0.70

0.80

0.90

1.00

1.10

1.20

KKJJIIHHGGFFEEDDCCBBAAZYXWVUTSRQPONMLKJIHGFEDCBA

0.800.901.001.10

1.201.301.401.501.601.701.801.90


44%46%48%50%52%54%56%58%60%62%64%


RA

TIO

OF

TR

IR/D

AR

TT

RIR

/10

0 E

MP

LO

YE

ES

DA

RT/

100

EM

PL

OY

EE

S


Section 3.8

TRIR vs. EMR

2ND

QU

ART

ILE

=1.10

8

1ST Q

UA

RTIL

E =

1.034

3RD

QU

ART

ILE

= 1.2

29




0.70 0.80 0.90 1.00 1.10 1.20 1.30 1.40 1.50 1.60 1.70 1.80 1.90 2.00

0.63

0.64

0.67

0.71

0.74

0.75

0.76

0.77

0.78

0.79

0.80

A

B

C

D

E

F,G

R,S

T

U

V

W

Y Z

AA

BB

CC

DDEE

FF

GG

HH

II

JJ

KK

X

H

I

J L

K

M

NO

P

Q

0.66

0.65

0.68

0.69

0.70

0.72

0.73

TRIR

EMR


Section 3.9


0.70 0.80 0.90 1.00 1.10 1.20 1.30 1.40 1.50 1.60 1.70 1.80

0.30

0.40

0.50

0.60

0.70

0.80

0.90

1.00

1.10

1.20

1.02 1.04 1.06 1.08 1.10

0.54

0.56

0.58

0.60

0.62

1.12

0.64

K

J

L

P

R

Q

O

M

S

N

T

U

J

NN

A

IE

K

DC

H

B

F

L

G

P

OQ

R

M

S

N X,YWV

T

BB

MM

KK

AA

II

DD

EE

JJ

LL

Z

GG

HH

OO

FF

QQ

PP

CC

U

0-149 150-399

400-599 600-999

1,000+


contractors

DA

RT

TRIR










A 358 93% 68 76 55 133

B 612 85% 187 119 75 142

C 161 91% 33 30 19 64

D 226 92% 44 40 38 87

E 500 89% 136 85 75 151

F 293 93% 66 48 38 120

G 560 87% 156 97 87 147

H 250 84% 62 48 27 73

I 369 99% 102 82 57 125

J 77 95% 18 18 11 26

K 643 92% 188 138 100 168

L 578 90% 159 123 80 160

M 613 87% 193 115 84 143

N 1,652 89% 571 364 221 307

O 447 87% 137 85 53 115

P 1,427 76% 456 240 151 239

Q 764 88% 228 161 89 191

R 334 84% 85 52 38 106

S 1,061 86% 347 234 131 200

Section 3.10











10+ Other OCs Connected To

T 1,058 81% 364 183 113 192

U 403 87% 120 78 56 95

V 186 97% 32 33 24 92

W 910 86% 268 183 124 209

X 144 85% 34 26 14 49

Y 975 86% 308 200 129 200

Z 813 81% 207 163 114 173

AA 1,273 83% 460 234 135 227

BB 1,570 86% 557 330 195 261

CC 806 88% 277 146 93 190

DD 92 89% 33 18 15 16

EE 698 75% 180 103 84 156

FF 643 85% 191 110 82 162

GG 289 78% 90 49 29 57

HH 375 85% 126 67 48 79

II 3,880 70% 1,428 638 297 335

JJ 291 92% 83 62 40 84

KK 147 83% 48 30 13 31

Section 3.10

Contractor Overlap Across Peer Group Owner Clients (OCs) - Continued






0 to 4 Employees

5 to 9 Employees

10 to 24 Employees

25 to 99 Employees





≥2,500 Employees

A 358 4% 5% 13% 28% 19% 11% 8% 8% 4%

B 612 7% 7% 14% 30% 16% 9% 7% 6% 4%

C 161 2% 2% 14% 27% 17% 15% 10% 7% 5%

D 226 3% 7% 13% 35% 15% 10% 8% 6% 3%

E 500 3% 4% 10% 24% 20% 12% 10% 10% 6%

F 293 2% 6% 12% 25% 20% 9% 9% 9% 9%

G 560 4% 5% 14% 29% 17% 12% 7% 7% 5%

H 250 5% 6% 14% 35% 16% 8% 5% 7% 4%

I 369 4% 7% 14% 30% 16% 6% 9% 8% 6%

J 77 3% 6% 13% 21% 16% 12% 18% 9% 3%

K 643 3% 4% 12% 32% 18% 11% 7% 8% 5%

L 578 5% 7% 15% 31% 17% 10% 7% 5% 3%

M 613 4% 8% 14% 28% 16% 11% 7% 8% 4%

N 1,652 5% 7% 15% 33% 15% 11% 5% 5% 3%

O 447 3% 6% 16% 30% 17% 12% 6% 6% 4%

P 1,427 5% 7% 15% 30% 17% 11% 6% 5% 4%

Q 764 5% 7% 15% 28% 18% 10% 7% 6% 4%

R 334 3% 7% 12% 31% 16% 12% 8% 7% 4%

S 1,061 5% 6% 16% 31% 17% 10% 5% 5% 4%

Section 3.11







0 to 4 Employees

5 to 9 Employees

10 to 24 Employees

25 to 99 Employees





≥2,500 Employees

T 1,058 6% 7% 16% 29% 17% 8% 7% 5% 4%

U 403 7% 6% 13% 30% 20% 9% 6% 5% 4%

V 186 3% 10% 11% 26% 18% 11% 8% 8% 4%

W 910 6% 5% 15% 29% 19% 9% 7% 5% 4%

X 144 6% 5% 15% 33% 17% 11% 6% 3% 4%

Y 975 6% 9% 16% 30% 16% 7% 7% 6% 3%

Z 813 4% 7% 13% 31% 19% 10% 8% 6% 4%

AA 1,273 5% 8% 17% 31% 16% 9% 7% 5% 3%

BB 1,570 7% 6% 17% 31% 16% 8% 5% 5% 4%

CC 806 4% 8% 14% 30% 15% 12% 7% 6% 4%

DD 92 1% 2% 13% 26% 20% 17% 10% 8% 3%

EE 698 2% 6% 12% 24% 20% 12% 10% 8% 6%

FF 643 4% 5% 14% 29% 19% 10% 7% 7% 5%

GG 289 6% 7% 14% 30% 16% 12% 7% 5% 3%

HH 375 9% 5% 17% 33% 15% 10% 6% 5% 2%

II 3,880 6% 9% 18% 32% 15% 9% 5% 3% 3%

JJ 291 2% 4% 12% 29% 19% 12% 9% 8% 5%

KK 147 4% 5% 20% 29% 18% 10% 8% 3% 3%

Section 3.11

Contractor Size Distribution - Continued


45Owner Client Peer Group Benchmarking Report, U.S., 2012 Data // Downstream Oil & Gas (Refining)



4.3 Lost Time Case Rate (LTC) .........................................................................................................48

4.4 Fatality Rate ............................................................................................................................................49

4.5 Severity (In Days) ................................................................................................................................50

4.6 Experience Modification Rate (EMR) ...............................................................................51

4.7 TRIR vs. DART .........................................................................................................................................52

4.8 TRIR vs. EMR ...........................................................................................................................................53


4.10 Contractor Overlap Across Peer Group Owner Clients ...............................55


Section 4

Downstream Oil & Gas (Refining)

46 ISN.comOwner Client Peer Group Benchmarking Report, U.S., 2012 Data // Downstream Oil & Gas (Refining)

Section 4.1


%22

%22

%22

%22

0.00 0.50 1.00 1.50 2.00

0.81

0.83

0.83

0.87

0.91

0.96

1.06

1.06

1.08

1.12

1.14

1.17

1.17

1.19

1.22

1.23

1.45

1.70

1.93

1.26

T

S

R

Q

P

O

N

M

L

K

J

I

H

G

F

E

D

C

B

A

1ST QUARTILE = 0.93

2ND QUARTILE = 1.13

3RD QUARTILE = 1.23


BEN

CHM

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47ISN.com Owner Client Peer Group Benchmarking Report, U.S., 2012 Data // Downstream Oil & Gas (Refining)

Section 4.2


%22

%22

%22

%22

0.00 0.20 0.40 0.60 0.80 1.00 1.20

0.39

0.42

0.45

0.49

0.53

0.57

0.58

0.59

0.60

0.60

0.62

0.66

0.66

0.66

0.74

0.75

0.87

1.08

1.17

I

S

T

R

P

Q

N

L

K

O

M

J

H

G

F

E

D

C

A

B

1ST QUARTILE = 0.51

2ND QUARTILE = 0.60

3RD QUARTILE = 0.70

0.40


BEN

CHM

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KIN

G O

WN

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Ts


Section 4.3


%22

%22

%22

%22

0.00 0.05 0.10 0.15 0.20 0.25 0.30 0.35 0.40 0.45 0.50 0.55 0.60 0.65 0.70 0.75

0.16

0.21

0.21

0.21

0.25

0.27

0.29

0.29

0.32

0.32

0.32

0.20

0.33

0.34

0.35

0.36

0.36

0.45

0.59

0.66S

T

R

P

Q

M

K

L

H

O

N

G

I

E

J

C

D

A

F

B

1ST QUARTILE = 0.23

2ND QUARTILE = 0.32

3RD QUARTILE = 0.35

BEN

CHM

AR

KIN

G O

WN

ER C

LIEN

Ts



Section 4.4

Fatality Rate

%22

%22

%22

%22

1ST QUARTILE = 1.70

2ND QUARTILE = 1.94

3RD QUARTILE = 2.54

0.00 0.50 1.00 1.50 2.00 2.50 3.00 3.50 4.00 4.50

0.34

1.61

1.78

1.83

1.87

1.94

1.94

1.97

0.00

0.00

0.00

2.38

2.47

2.48

2.59

2.61

3.36

3.45

3.97G

L

O

A

E

P

T

N

K

I

H

R

D

S

C

J

Q

M

F

B

1.80

BEN

CHM

AR

KIN

G O

WN

ER C

LIEN

Ts



Section 4.5

Severity (In Days)*

%22

%22

%22

%22




0.00 5.00 10.00 15.00 20.00

9.58

10.69

11.12

11.62

11.65

12.04

12.39

12.58

12.66

13.11

13.25

13.37

13.49

13.62

13.68

13.95

14.16

14.42

14.80S

O

Q

R

E

K

M

H

L

T

A

G

I

C

P

N

D

B

J

F 7.00

BEN

CHM

AR

KIN

G O

WN

ER C

LIEN

Ts

NuMBER OF DAys



Section 4.6


%22

%22

%22

%22

0.00 0.10 0.20 0.30 0.40 0.50 0.60 0.70 0.80 0.90

0.631

0.633

0.646

0.660

0.663

0.664

0.671

0.673

0.679

0.689

0.705

0.706

0.706

0.707

0.717

0.720

0.727

0.730

0.750

0.786Q

T

S

H

O

P

I

K

R

F

L

N

J

G

M

E

D

C

A

B




CHM

AR

KIN

G O

WN

ER C

LIEN

Ts




Section 4.7

TRIR vs. DART


RAT

IO O

F D

ART

/TR

IRTR

IRD

ART

0.30

0.40

0.50

0.60

0.70

0.8

0.90

1.00

1.10

1.20

DART

TSRQPONMLKJIHGFEDCBA

0.800.901.001.10

1.201.301.401.501.601.701.801.90

2.00 TRF


40%

50%

60%

70%

DART/TRIR Ratio


0.80


2ND

QU

ART

ILE

=1.13

0

1ST Q

UA

RTIL

E =

0.93

4

3RD

QU

ART

ILE

= 1.2

27




0.60

0.62

0.64

0.66

0.68

0.70

0.72

0.74

0.76

0.78

0.80

C

AB

DE

G

FI

J

M

H

K

L

N

OP

R

S

Q

T

0.70 0.80 0.90 1.00 1.10 1.20 1.30 1.40 1.50 1.60 1.70 1.80 1.90 2.00

Section 4.8

TRIR vs. EMR

TRIR

EMR


Section 4.9


0.70 0.80 0.90 1.00 1.10 1.20 1.30 1.40 1.50 1.60 1.70 1.80 1.90 2.00

0.30

0.40

0.50

0.60

0.70

0.80

0.90

1.00

1.10

1.20

A

I

E

K

D

J

C

H

B

F

L

G

P

R

Q

OM

S

N

T

0-149 150-399

400-599 600-999

1,000+


contractors

DA

RT

TRIR


Section 4.10









10+ Other OCs Connected To

A 155 83% 42 28 27 31

B 117 85% 37 14 26 22

C 80 81% 19 10 17 19

D 579 79% 206 115 75 60

E 283 76% 77 51 44 44

F 112 74% 42 17 9 15

G 846 74% 321 148 94 65

H 663 84% 247 130 110 68

I 1,534 75% 700 261 127 69

J 299 77% 90 48 45 47

K 549 85% 212 95 98 60

L 855 69% 274 147 104 62

M 114 57% 46 6 6 7

N 1,627 73% 724 266 129 68

O 141 91% 43 22 27 36

P 1,682 75% 804 259 128 70

Q 235 76% 92 41 23 22

R 508 61% 169 59 43 40

S 227 62% 70 27 23 21

T 152 72% 62 27 8 13



Section 4.11





0 to 4 Employees

5 to 9 Employees

10 to 24 Employees

25 to 99 Employees





≥2,500 Employees

A 155 1% 1% 10% 25% 22% 16% 5% 14% 7%

B 117 0% 4% 7% 24% 24% 16% 12% 6% 7%

C 80 0% 6% 14% 28% 14% 11% 14% 9% 5%

D 579 5% 4% 13% 27% 18% 12% 6% 8% 6%

E 283 4% 5% 10% 23% 15% 10% 10% 12% 11%

F 112 3% 6% 7% 31% 19% 13% 4% 8% 9%

G 846 2% 5% 13% 27% 19% 11% 9% 8% 6%

H 663 4% 5% 13% 28% 15% 10% 9% 8% 8%

I 1,534 3% 7% 14% 29% 18% 10% 7% 6% 5%

J 299 3% 5% 14% 26% 20% 10% 7% 7% 7%

K 549 4% 4% 13% 28% 14% 12% 9% 8% 7%

L 855 4% 6% 14% 28% 16% 11% 7% 7% 7%

M 114 6% 16% 18% 29% 15% 4% 4% 3% 5%

N 1,627 4% 6% 14% 32% 16% 10% 6% 6% 5%

O 141 2% 6% 10% 19% 17% 13% 11% 12% 10%

P 1,682 3% 5% 14% 32% 18% 11% 6% 6% 5%

Q 235 3% 8% 11% 29% 14% 8% 11% 6% 10%

R 508 7% 7% 15% 30% 18% 8% 6% 5% 4%

S 227 3% 5% 12% 25% 17% 9% 11% 7% 11%

T 152 3% 4% 19% 26% 18% 12% 7% 4% 7%


57Owner Client Peer Group Benchmarking Report, U.S., 2012 Data // Chemical




5.4 Fatality Rate ..............................................................................................................................................61

5.5 Severity (In Days) ................................................................................................................................62


5.7 TRIR vs. DART .........................................................................................................................................64

5.8 EMR vs. TRIR ...........................................................................................................................................65

5.9 Incidence Rates by Number of Contractors ..............................................................66



Section 5

Chemical

58 ISN.comOwner Client Peer Group Benchmarking Report, U.S., 2012 Data // Chemical

Section 5.1


%22

%22

%22

%22

1ST QUARTILE = 0.99

2ND QUARTILE = 1.06

3RD QUARTILE = 1.43

0.00 0.50 1.00 1.50 2.00

0.87

0.91

0.92

0.99

1.01

1.02

1.05

1.06

1.14

1.17

1.20

1.43

1.48

1.58

1.70O

N

M

L

K

J

I

H

G

F

E

D

C

B

A

BEN

CHM

AR

KIN

G O

WN

ER C

LIEN

Ts


59ISN.com Owner Client Peer Group Benchmarking Report, U.S., 2012 Data // Chemical

Section 5.2

Days Away, Restricted or Job Transfer Rate (DART)B

ENCH

MA

RK

ING

OW

NER

CLI

ENTs


%22

%22

%22

%22

0.00 0.20 0.40 0.60 0.80 1.00 1.20

0.43

0.50

0.53

0.53

0.54

0.55

0.57

0.59

0.63

0.69

0.73

0.81

0.82

0.96

1.17O

N

M

L

K

J

I

G

H

E

F

D

C

B

A

1ST QUARTILE = 0.53

2ND QUARTILE = 0.59

3RD QUARTILE = 0.81


Section 5.3


0.00 0.05 0.10 0.15 0.20 0.25 0.30 0.35 0.40 0.45 0.50 0.55 0.60 0.65 0.70 0.75

0.22

0.24

0.26

0.28

0.28

0.29

0.29

0.32

0.32

0.33

0.41

0.42

0.44

0.45

0.66O

N

L

K

M

I

J

D

G

H

F

E

C

A

B

%22

%22

%22

%22

1ST QUARTILE = 0.28

2ND QUARTILE = 0.32

3RD QUARTILE = 0.42

BEN

CHM

AR

KIN

G O

WN

ER C

LIEN

Ts



BEN

CHM

AR

KIN

G O

WN

ER C

LIEN

TsSection 5.4

Fatality Rate

%22

%22

%22

%22

0.00 0.50 1.00 1.50 2.00 2.50 3.00 3.50 4.00 4.50

0.42

0.88

0.95

1.08

1.33

1.56

2.17

2.48

2.87

2.94

3.15

3.37

3.97

J

H

M

F

I

N

E

O

K

C

G

D

B

A

L

1ST QUARTILE = 0.95

2ND QUARTILE = 1.80

3RD QUARTILE = 2.94

0.00

1.80



Section 5.5

Severity (In Days)*

0.00 5.00 10.00 15.00 20.00

10.77

11.22

11.94

12.16

12.37

12.38

12.58

12.63

13.16

13.29

13.35

13.76

13.99

14.80O

A

K

M

G

I

J

H

C

N

D

F

E

L

B

%22

%22

%22

%22




12.00

BEN

CHM

AR

KIN

G O

WN

ER C

LIEN

Ts

NuMBER OF DAys



Section 5.6

Experience Modification Rate (EMR)*B

ENCH

MA

RK

ING

OW

NER

CLI

ENTs

%22

%22

%22

%22




0.00 0.10 0.20 0.30 0.40 0.50 0.60 0.70 0.80 0.90

0.665

0.671

0.671

0.676

0.683

0.683

0.705

0.706

0.707

0.708

0.709

0.730O

N

C

L

M

D

K

J

B

E

F

H

G

A

I

0.656

0.646

0.678




Section 5.7

TRIR vs. DART

0.20.3

0.40

0.50

0.60

0.70

0.8

0.90

1.00

1.10

1.20

ONMLKJIHGFEDCBA

0.80

0.90

1.00

1.10

1.20

1.30

1.40

1.50

1.60

1.70

1.8

1.9

TRF

ONMLKJIHGFEDCBA

50%

60%

70%

ONMLKJIHGFEDCBA

RA

TIO

OF

TR

IR/D

AR

TT

RIR

/10

0 E

MP

LO

YE

ES

DA

RT/

100

EM

PL

OY

EE

S

0.80


RAT

IO O

F D

ART

/TR

IRTR

IRD

ART


Section 5.8

TRIR vs. EMR

2ND

QU

ART

ILE

= 1.0

55

1ST Q

UA

RTIL

E =

0.99

2

3RD

QU

ART

ILE

= 1.4

28




0.80 0.85 0.90 0.95 1.00 1.05 1.10 1.15 1.20 1.25 1.30 1.35 1.40 1.45 1.50 1.55 1.60 1.65 1.70 1.75 1.80

0.64

0.65

0.66

0.67

0.68

0.69

0.70

0.71

0.72

0.73

0.74

A

B

C

D

E

G

H

I

J K

LM

N

O

F

TRIR

EMR


Section 5.9


0.80 0.90 1.00 1.10 1.20 1.30 1.40 1.50 1.60 1.70

0.30

0.40

0.50

0.60

0.70

0.80

0.90

1.00

1.10

1.20

A

I

E

K

D

J

C

H

B

F

L

G

O

M

N

0-149 150-399

400-599 600-999


contractors

DA

RT

TRIR


Section 5.10






Connected To1-3 Other OCs




A 221 90% 91 69 29 11

B 148 70% 60 27 11 5

C 381 73% 154 77 38 10

D 190 72% 80 21 24 12

E 994 75% 526 150 54 15

F 276 55% 97 21 21 13

G 523 69% 204 92 53 14

H 846 58% 305 121 53 15

I 215 91% 88 58 37 13

J 329 76% 125 68 42 14

K 813 75% 398 143 53 15

L 202 40% 54 14 6 6

M 566 59% 184 89 48 14

N 106 44% 24 10 9 4

O 227 52% 57 29 22 11



Section 5.11





0 to 4 Employees

5 to 9 Employees

10 to 24 Employees

25 to 99 Employees





≥2,500 Employees

A 221 1% 2% 10% 29% 18% 11% 9% 11% 9%

B 148 2% 3% 13% 30% 15% 14% 9% 9% 6%

C 381 3% 2% 13% 27% 17% 11% 9% 9% 8%

D 190 4% 7% 12% 28% 13% 9% 7% 13% 9%

E 994 3% 6% 14% 29% 18% 9% 8% 7% 6%

F 276 4% 5% 14% 32% 15% 6% 8% 8% 9%

G 523 2% 4% 12% 27% 17% 13% 8% 8% 9%

H 846 2% 5% 13% 27% 19% 11% 9% 8% 6%

I 215 1% 4% 7% 23% 17% 14% 10% 11% 13%

J 329 2% 4% 11% 26% 19% 10% 11% 7% 11%

K 813 3% 4% 12% 29% 17% 12% 8% 9% 7%

L 202 3% 6% 13% 34% 16% 8% 9% 6% 5%

M 566 3% 4% 13% 30% 16% 10% 9% 7% 7%

N 106 3% 3% 14% 31% 11% 9% 15% 6% 8%

O 227 3% 5% 12% 25% 17% 9% 11% 7% 11%


69Owner Client Peer Group Benchmarking Report, U.S., 2012 Data // Utilities, Distribution & Power Generation


6.2 Days Away, Restricted or Job Transfer Rate (DART) ..........................................71


6.4 Fatality Rate ............................................................................................................................................73

6.5 Severity (In Days) ................................................................................................................................ 74


6.7 TRIR vs. DART .........................................................................................................................................76

6.8 TRIR vs. EMR ...........................................................................................................................................77




Section 6

Utilities, Distribution & Power Generation

70 ISN.comOwner Client Peer Group Benchmarking Report, U.S., 2012 Data // Utilities, Distribution & Power Generation

Section 6.1


%22

%22

%22

%22

1ST QUARTILE = 1.39

2ND QUARTILE = 1.59

3RD QUARTILE = 2.02

3.37L

K

J

I

H

G

F

E

D

C

B

A

0.00 0.50 1.00 1.50 2.00 2.50 3.00 3.50 4.00

2.55

2.07

1.97

1.86

1.65

1.52

1.44

1.40

1.39

1.36

0.94

BEN

CHM

AR

KIN

G O

WN

ER C

LIEN

Ts


71ISN.com Owner Client Peer Group Benchmarking Report, U.S., 2012 Data // Utilities, Distribution & Power Generation

Section 6.2

Days Away, Restricted or Job Transfer Rate (DART)B

ENCH

MA

RK

ING

OW

NER

CLI

ENTs

1ST QUARTILE = 0.83

2ND QUARTILE = 0.90

3RD QUARTILE = 1.19



Section 6.3


%22

%22

%22

%22

0.86

1.00

1ST QUARTILE = 0.39

2ND QUARTILE = 0.48

3RD QUARTILE = 0.60

BEN

CHM

AR

KIN

G O

WN

ER C

LIEN

Ts



Section 6.4

Fatality Rate

%22

%22

%22

%22

0.00 1.00 2.00 5.004.003.00 6.00

0.00

0.00

1ST QUARTILE = 1.49

2ND QUARTILE = 2.64

3RD QUARTILE = 3.21

BEN

CHM

AR

KIN

G O

WN

ER C

LIEN

Ts



Section 6.5

Severity (In Days)*

%22

%22

%22

%22

0.00 5.00 10.00 15.00 20.00




NuMBER OF DAys


BEN

CHM

AR

KIN

G O

WN

ER C

LIEN

Ts


Section 6.6


%22

%22

%22

%22

0.665

0.669

0.670

0.725

0.743

0.777

0.793

0.796

0.839

0.937

1.039

1.045

0.00 0.10 0.20 0.30 0.40 0.50 0.60 0.70 0.80 0.90 1.00 1.10 1.20






BEN

CHM

AR

KIN

G O

WN

ER C

LIEN

Ts


Section 6.7

TRIR vs. DART

0.400.500.600.700.800.901.001.10

1.201.301.401.501.601.701.80

LKJIHGFEDCBA

0.801.001.201.401.601.80

2.002.202.402.602.803.003.203.40

LKJIHGFEDCBA

50%

60%

70%

80%

LKJIHGFE`DCBA

RA

TIO

OF

TR

IR/D

AR

TT

RIR

/10

0 E

MP

LO

YE

ES

DA

RT/

100

EM

PL

OY

EE

S

0.8


RAT

IO O

F D

ART

/TR

IRTR

IRD

ART


Section 6.8

TRIR vs. EMR

2ND

QU

ART

ILE

=1.5

86

1ST Q

UA

RTIL

E =

1.394

3RD

QU

ART

ILE

= 2.

020




0.65

0.70

0.75

0.80

0.85

0.90

0.95

1.00

1.05

1.10

AB

C

D

E

F

G

H

I

J

K

L

0.75 1.00 1.25 1.50 1.75 2.00 2.25 2.50 2.75 3.00 3.25 3.50 3.75

TRIR

EMR


Section 6.9


0.90 1.00 1.10 1.20 1.30 1.40 1.50 1.60 1.70 1.80 1.90 2.00 2.10 2.20 2.30 2.40 2.50 2.60 2.70 2.80 2.90 3.00 3.10 3.20 3.30 3.40

0.40

0.50

0.60

0.70

0.80

0.90

1.00

1.10

1.20

1.30

1.40

1.50

1.60

1.70

1.80

1.90

A

B

C,DE

F

G

H

IJ

K

L

0-149 150-399

400-599 600-999


contractors

DA

RT

TRIR


Section 6.10










A 84 61% 43 8 0 0

B 328 38% 112 11 2 0

C 113 35% 33 5 2 0

D 75 80% 49 11 0 0

E 274 44% 109 10 1 0

F 545 35% 165 25 2 0

G 134 51% 57 9 3 0

H 721 27% 174 18 1 0

I 169 50% 71 12 1 0

J 470 46% 198 15 3 0

K 173 71% 108 13 2 0

L 190 38% 62 8 3 0



Section 6.11





0 to 4 Employees

5 to 9 Employees

10 to 24 Employees

25 to 99 Employees





≥2,500 Employees

A 84 1% 4% 6% 26% 20% 14% 11% 2% 15%

B 328 3% 5% 16% 23% 19% 12% 9% 8% 5%

C 113 6% 6% 21% 27% 12% 12% 5% 4% 5%

D 75 1% 3% 7% 21% 20% 16% 9% 11% 12%

E 274 6% 5% 18% 28% 15% 10% 6% 8% 4%

F 545 5% 8% 16% 27% 15% 10% 8% 6% 6%

G 134 6% 10% 10% 22% 15% 16% 9% 8% 4%

H 721 6% 7% 18% 32% 15% 9% 5% 5% 3%

I 169 3% 4% 8% 25% 17% 10% 12% 7% 15%

J 470 3% 6% 16% 30% 18% 12% 6% 4% 4%

K 173 3% 6% 13% 28% 21% 9% 5% 6% 8%

L 190 8% 11% 21% 25% 15% 9% 3% 4% 4%


81Owner Client Peer Group Benchmarking Report, U.S., 2012 Data // Manufacturing




7.4 Fatality Rate ............................................................................................................................................85

7.5 Severity (In Days) ................................................................................................................................86


7.7 TRIR vs. DART .........................................................................................................................................88

7.8 TRIR vs. EMR ...........................................................................................................................................89

7.9 Incident Rates by Number of Contractors ..................................................................90

7.10 Contractor Overlap Across Peer Group Owner Clients .................................91


Section 7

Manufacturing*


82 ISN.comOwner Client Peer Group Benchmarking Report, U.S., 2012 Data // Manufacturing

Section 7.1


%22

%22

%22

%22

1ST QUARTILE = 1.43

2ND QUARTILE = 1.71

3RD QUARTILE = 1.99

0.00 0.50 1.00 1.50 2.00 2.50 3.00

1.19

1.21

1.27

1.39

1.43

1.54

1.57

1.62

1.62

1.71

1.73

1.74

1.95

1.99

2.03

2.24

2.38

2.74S

R

Q

P

O

N

M

L

K

J

I

H

G

F

E

D

C

B

A

1.80

BEN

CHM

AR

KIN

G O

WN

ER C

LIEN

Ts


83ISN.com Owner Client Peer Group Benchmarking Report, U.S., 2012 Data // Manufacturing

Section 7.2


0.00 0.50 1.00 1.50 2.00

0.68

0.71

0.76

0.82

0.85

0.86

0.93

0.93

0.94

1.01

1.01

1.07

1.11

1.28

1.42

1.45

1.63S

Q

R

N

P

O

M

J

K

L

I

G

E

H

D

F

C

A

B

%22

%22

%22

%22

1ST QUARTILE = 0.85

2ND QUARTILE = 1.01

3RD QUARTILE = 1.20

1.20

1.20

BEN

CHM

AR

KIN

G O

WN

ER C

LIEN

Ts



Section 7.3


0.00 0.05 0.10 0.15 0.20 0.25 0.30 0.35 0.40 0.45 0.50 0.55 0.60 0.65 0.70 0.75 0.80 0.85

0.33

0.34

0.34

0.35

0.44

0.45

0.45

0.47

0.53

0.54

0.61

0.61

0.62

0.67

0.75S

R

P

Q

O

N

L

E

G

H

K

D

M

I

J

A

C

F

B

%22

%22

%22

%22

1ST QUARTILE = 0.40

2ND QUARTILE = 0.48

3RD QUARTILE = 0.61

0.40

0.50

0.48

0.70

BEN

CHM

AR

KIN

G O

WN

ER C

LIEN

Ts



Section 7.4

Fatality Rate

%22

%22

%22

%22

0.00 0.50 1.00 1.50 2.00 2.50 3.00 3.50 4.00 4.50

0.58

1.26

1.28

1.59

1.76

1.83

2.06

2.27

2.37

2.65

2.66

2.71

2.94

3.35

3.37

3.94B

O

C

P

H

S

R

K

L

J

A

I

G

N

M

D

Q

E

F

1ST QUARTILE = 1.30

2ND QUARTILE = 2.06

3RD QUARTILE = 2.71

1.30

1.90

0.00

BEN

CHM

AR

KIN

G O

WN

ER C

LIEN

Ts



Section 7.5

Severity (In Days)*

0.00 5.00 10.00 15.00 20.00

9.05

10.35

10.56

10.58

10.81

11.36

11.54

11.84

12.29

12.32

12.55

12.68

12.97

13.08

13.14

13.42

13.48

13.97N

R

E

A

D

P

Q

B

H

G

L

O

K

J

I

C

S

M

F

%22

%22

%22

%22




7.50

BEN

CHM

AR

KIN

G O

WN

ER C

LIEN

Ts

NuMBER OF DAys



Section 7.6


0.00 0.10 0.20 0.30 0.40 0.50 0.60 0.70 0.80 0.90 1.00

S

R

I

Q

D

C

L

M

O

P

N

G

A

K

H

F

E

B

J

%22

%22

%22

%22




0.655

0.684

0.704

0.729

0.730

0.733

0.741

0.754

0.754

0.759

0.763

0.763

0.768

0.768

0.772

0.775

0.790

0.836

0.846

BEN

CHM

AR

KIN

G O

WN

ER C

LIEN

Ts




Section 7.7

TRIR vs. DART

0.600.700.80

0.901.001.10

1.201.301.401.501.601.70

SRQPONMLKJIHGFEDCBA

1.00

1.201.40

1.60

1.80

2.002.202.40

2.60

2.80

SRQPONMLKJIHGFEDCBA

50%

60%

70%

SRQPONMLKJIHGFEDCBA


RAT

IO O

F D

ART

/TR

IRTR

IRD

ART


Section 7.8

TRIR vs. EMR

2ND

QU

ART

ILE

=1.7

09

1ST Q

UA

RTIL

E =

1.433

3RD

QU

ART

ILE

= 1.9

93




1.10 1.20 1.30 1.40 1.50 1.60 1.70 1.80 1.90 2.00 2.10 2.20 2.30 2.40 2.50 2.60 2.70 2.80

0.65

0.67

0.69

0.71

0.73

0.75

0.77

0.79

0.81

0.83

0.85

A

B

CD

E

F

G

I

H

J

K

L

M

N

O

P

Q

R

S

TRIR

EMR


Section 7.9


1.10 1.20 1.30 1.40 1.50 1.60 1.70 1.80 1.90 2.00 2.10 2.20 2.30 2.40 2.50 2.60 2.70 2.80

0.60

0.70

0.80

0.90

1.00

1.10

1.20

1.30

1.40

1.50

1.60

1.70

1.5

A

IE

K

D

J

C

H

B

F

L

G

P

R

Q

O

M

S

N

0-149 150-399

400-599 600-999

1,000+


contractors

DA

RT

TRIR


Section 7.10










A 564 65% 256 71 19 21

B 621 63% 264 86 21 23

C 345 81% 178 70 17 15

D 438 63% 189 56 10 21

E 384 64% 153 59 13 19

F 169 79% 94 21 10 9

G 1,519 74% 874 180 37 29

H 806 67% 395 87 31 23

I 405 76% 190 73 23 20

J 76 78% 34 13 4 8

K 860 85% 530 137 33 29

L 2,950 57% 1,382 218 41 28

M 231 88% 116 53 14 21

N 178 63% 65 26 9 12

O 735 44% 243 47 19 16

P 887 66% 426 104 32 24

Q 86 63% 27 7 9 11

R 435 60% 166 58 13 22

S 192 87% 119 25 11 12



Section 7.11





0 to 4 Employees

5 to 9 Employees

10 to 24 Employees

25 to 99 Employees





≥2,500 Employees

A 564 3% 4% 13% 29% 21% 9% 7% 7% 8%

B 621 3% 5% 16% 28% 19% 10% 7% 7% 5%

C 345 1% 3% 10% 30% 14% 13% 11% 8% 9%

D 438 3% 5% 17% 33% 15% 8% 6% 6% 7%

E 384 3% 9% 14% 24% 17% 11% 8% 7% 8%

F 169 2% 9% 10% 32% 18% 9% 7% 5% 7%

G 1,519 5% 7% 19% 32% 14% 8% 7% 4% 4%

H 806 3% 6% 16% 37% 14% 10% 7% 4% 4%

I 405 4% 5% 15% 34% 17% 9% 7% 4% 6%

J 76 3% 7% 16% 22% 18% 5% 13% 9% 7%

K 860 5% 9% 16% 30% 14% 10% 7% 5% 4%

L 2,950 8% 10% 20% 32% 12% 7% 5% 3% 3%

M 231 4% 8% 13% 26% 16% 12% 10% 3% 7%

N 178 6% 8% 17% 28% 17% 6% 7% 4% 7%

O 735 9% 12% 22% 31% 10% 4% 5% 3% 3%

P 887 4% 7% 14% 34% 16% 8% 7% 5% 5%

Q 86 1% 6% 14% 26% 9% 8% 9% 7% 20%

R 435 6% 7% 16% 34% 11% 9% 7% 3% 7%

S 192 8% 8% 17% 25% 14% 7% 6% 7% 9%


93Owner Client Peer Group Benchmarking Report, U.S., 2012 Data // Pharmaceuticals & Facilities Management




8.4 Fatality Rate ............................................................................................................................................97

8.5 Severity (In Days) ................................................................................................................................98


8.7 TRIR vs. DART .......................................................................................................................................100

8.8 TRIR vs. EMR .......................................................................................................................................... 101

8.9 Incident Rates by Number of Contractors ...............................................................102

8.10 Contractor Overlap Across Peer Group Owner Clients .............................103

8.11 Contractor Size Distribution .................................................................................................104

Section 8

Pharmaceuticals & Facilities Management

94 ISN.comOwner Client Peer Group Benchmarking Report, U.S., 2012 Data // Pharmaceuticals & Facilities Management

Section 8.1


%22

%22

%22

%22

0.00 0.50 1.00 1.50 2.00 2.50 3.00

1ST QUARTILE = 1.60

2ND QUARTILE = 1.69

3RD QUARTILE = 2.13

BEN

CHM

AR

KIN

G O

WN

ER C

LIEN

Ts


95ISN.com Owner Client Peer Group Benchmarking Report, U.S., 2012 Data // Pharmaceuticals & Facilities Management

Section 8.2


%22

%22

%22

%22

0.00 0.50 1.00 1.50 2.00

1ST QUARTILE = 0.93

2ND QUARTILE = 1.05

3RD QUARTILE = 1.39

BEN

CHM

AR

KIN

G O

WN

ER C

LIEN

Ts



Section 8.3


%22

%22

%22

%22

1ST QUARTILE = 0.47

2ND QUARTILE = 0.61

3RD QUARTILE = 0.75

BEN

CHM

AR

KIN

G O

WN

ER C

LIEN

Ts



Section 8.4

Fatality Rate

%22

%22

%22

%22

1ST QUARTILE = 1.10

2ND QUARTILE = 1.85

3RD QUARTILE = 2.82

0.00 1.00 2.00 3.00 4.00 5.00 6.00 7.00 8.00 9.00BEN

CHM

AR

KIN

G O

WN

ER C

LIEN

Ts



Section 8.5

Severity (In Days)*

%22

%22

%22

%22

0.00 5.00 10.00 15.00 20.00




BEN

CHM

AR

KIN

G O

WN

ER C

LIEN

Ts

NuMBER OF DAys



Section 8.6


0.632

0.675

0.715

0.720

0.742

0.744

0.794

0.798

0.801

0.824

%22

%22

%22

%22

0.00 0.10 0.20 0.30 0.40 0.50 0.60 0.70 0.80 0.90 1.00




BEN

CHM

AR

KIN

G O

WN

ER C

LIEN

Ts




Section 8.7

TRIR vs. DART

0.500.600.700.800.901.001.10

1.201.301.401.501.601.701.80

JIHGFEDCBA

1.001.10

1.201.301.401.501.601.701.801.90

2.002.10

2.202.302.402.50

JIHGFEDCBA

50%

60%

70%

JIHGFEDCBA


RAT

IO O

F D

ART

/TR

IRTR

IRD

ART


Section 8.8

TRIR vs. EMR

2ND

QU

ART

ILE

=1.6

94

1ST Q

UA

RTIL

E =

1.605

3RD

QU

ART

ILE

= 2.

129




1.00 1.10 1.20 1.30 1.40 1.50 1.60 1.70 1.80 1.90 2.00 2.10 2.20 2.30 2.40

0.60

0.62

0.64

0.66

0.68

0.70

0.72

0.74

0.76

0.78

0.80

0.82

A

B

C

D

E

F

G

H

IJ

TRIR

EMR


Section 8.9


1.00 1.10 1.20 1.30 1.40 1.50 1.60 1.70 1.80 1.90 2.00 2.10 2.20 2.30 2.40

0.50

0.60

0.70

0.80

0.90

1.00

1.10

1.20

1.30

1.40

1.50

1.60

A

B

C DE

F

G

H I

J

0-149 150-399

400-599


contractors

DA

RT

TRIR


Section 8.10










A 209 56% 80 35 3 0

B 174 27% 41 5 1 0

C 260 74% 155 34 3 0

D 248 67% 125 37 3 0

E 92 24% 17 4 1 0

F 379 66% 211 37 3 0

G 106 51% 44 8 2 0

H 594 62% 316 49 3 0

I 432 65% 230 46 3 0

J 199 73% 103 40 2 0



Section 8.11





0 to 4 Employees

5 to 9 Employees

10 to 24 Employees

25 to 99 Employees





≥2,500 Employees

A 209 7% 4% 12% 24% 19% 8% 12% 4% 10%

B 174 2% 5% 14% 31% 17% 8% 6% 7% 9%

C 260 2% 9% 14% 32% 15% 8% 6% 6% 8%

D 248 2% 8% 17% 29% 12% 7% 8% 6% 10%

E 92 5% 13% 10% 28% 15% 5% 7% 8% 9%

F 379 2% 6% 16% 36% 16% 8% 6% 5% 6%

G 106 1% 2% 15% 27% 10% 9% 10% 6% 19%

H 594 4% 9% 17% 33% 13% 8% 6% 4% 6%

I 432 6% 9% 18% 32% 11% 6% 5% 5% 8%

J 199 4% 8% 12% 28% 12% 9% 9% 8% 11%


105Owner Client Peer Group Benchmarking Report, U.S., 2012 Data // Mining

9.1 Total Recordable Incident Rate (TRIR) ..........................................................................106

9.2 Days Away, Restricted or Job Transfer Rate (DART) ......................................107

9.3 Lost Time Case Rate (LTC) .......................................................................................................108

9.4 Fatality Rate ..........................................................................................................................................109

9.5 Severity (In Days) ............................................................................................................................... 110

9.6 Experience Modification Rate (EMR) ..............................................................................111

9.7 TRIR vs. DART ........................................................................................................................................ 112

9.8 TRIR vs. EMR .......................................................................................................................................... 113

9.9 Incident Rates by Number of Contractors ................................................................ 114

9.10 Contractor Overlap Across Peer Group Owner Clients .............................. 115

9.11 Contractor Size Distribution .................................................................................................. 116

Section 9

Mining

106 ISN.comOwner Client Peer Group Benchmarking Report, U.S., 2012 Data // Mining

Section 9.1


0.00 0.50 1.00 1.50 2.00 2.50

1.07

1.42

1.43

1.55

1.62

1.63

1.83H

G

F

E

D

C

B

A

%22

%22

%22

%22

1ST QUARTILE = 1.31

2ND QUARTILE = 1.49

3RD QUARTILE = 1.62

1.20

BEN

CHM

AR

KIN

G O

WN

ER C

LIEN

Ts


107ISN.com Owner Client Peer Group Benchmarking Report, U.S., 2012 Data // Mining

Section 9.2


0.00 0.20 0.40 0.60 0.80 1.00 1.20 1.40

0.56

0.69

0.81

0.88

0.89

0.92

0.93

0.99H

G

C

F

E

D

B

A

%22

%22

%22

%22

1ST QUARTILE = 0.75

2ND QUARTILE = 0.88

3RD QUARTILE = 0.93

BEN

CHM

AR

KIN

G O

WN

ER C

LIEN

Ts



Section 9.3


0.00 0.05 0.10 0.15 0.20 0.25 0.30 0.35 0.40 0.45 0.50 0.55 0.60 0.65 0.70 0.75

H

C

G

F

D

E

B

A

%22

%22

%22

%22

1ST QUARTILE = 0.38

2ND QUARTILE = 0.45

3RD QUARTILE = 0.52

0.34

0.41

0.26

BEN

CHM

AR

KIN

G O

WN

ER C

LIEN

Ts



Section 9.4

Fatality Rate

0.00 1.00 2.00 3.00 4.00 5.00 6.00 7.00

2.51

2.94

3.41

5.13F

A

E

B

H

G

C

D

%22

%22

%22

%22

1ST QUARTILE = 1.11

2ND QUARTILE = 2.36

3RD QUARTILE = 3.17

1.60

0.62

2.20

0.00

BEN

CHM

AR

KIN

G O

WN

ER C

LIEN

Ts



Section 9.5

Severity (In Days)*

0.00 5.00 10.00 15.00 20.00

11.22

12.21

13.86

14.53

G

H

C

B

D

F

A

E

%22

%22

%22

%22




9.70

10.70

11.20

15.10

BEN

CHM

AR

KIN

G O

WN

ER C

LIEN

Ts

NuMBER OF DAys



Section 9.6


0.697

0.699

0.705

0.716

0.814

0.707

0.794




0.00 0.10 0.20 0.30 0.40 0.50 0.60 0.70 0.80 0.90 1.00 1.10

G

H

E

D

F

A

C

B

%22

%22

%22

%22

0.688

BEN

CHM

AR

KIN

G O

WN

ER C

LIEN

Ts




Section 9.7

TRIR vs. DART

0.40

0.50

0.60

0.70

0.80

0.90

1.00

1.10

HGFEDCBA

1.00

1.10

1.20

1.30

1.40

1.50

1.60

1.70

1.80

1.90

HGFEDCBA

50%

60%

70%

HGFEDCBA


RAT

IO O

F D

ART

/TR

IRTR

IRD

ART


Section 9.8

TRIR vs. EMR

2ND

QU

ART

ILE

=1.4

91

1ST Q

UA

RTIL

E =

1.311

3RD

QU

ART

ILE

= 1.6

24




1.00 1.05 1.10 1.15 1.20 1.25 1.30 1.35 1.40 1.45 1.50 1.55 1.60 1.65 1.70 1.75 1.80 1.85 1.90

0.68

0.69

0.70

0.71

0.72

0.73

0.74

0.76

0.78

0.80

0.82

A

B

C

D

E

R

F

G

H

0.79

0.81

0.75

0.77

TRIR

EMR


Section 9.9


1.00 1.10 1.20 1.30 1.40 1.50 1.60 1.70 1.80 1.90

0.50

0.60

0.70

0.80

0.90

1.00

II

B

D

C

EF

G

H

A

0-149 150-399

600-999


contractors

DA

RT

TRIR


Section 9.10










A 145 86% 119 6 0 0

B 831 41% 317 21 1 0

C 327 40% 114 16 1 0

D 202 41% 74 9 0 0

E 700 50% 331 20 1 0

F 746 17% 110 15 1 0

G 119 63% 67 7 1 0

H 140 48% 56 10 1 0



Section 9.11





0 to 4 Employees

5 to 9 Employees

10 to 24 Employees

25 to 99 Employees





≥2,500 Employees

A 145 6% 10% 22% 28% 12% 7% 6% 5% 4%

B 831 3% 5% 13% 31% 16% 10% 8% 7% 6%

C 327 3% 8% 14% 22% 18% 12% 8% 7% 9%

D 202 3% 6% 13% 34% 16% 8% 9% 6% 5%

E 700 6% 8% 15% 25% 13% 11% 8% 6% 7%

F 746 3% 7% 13% 31% 18% 10% 7% 6% 5%

G 119 8% 7% 18% 18% 13% 13% 8% 9% 7%

H 140 5% 6% 10% 30% 15% 8% 11% 7% 8%


117Owner Client Peer Group Benchmarking Report, U.S., 2012 Data // Cross-Industry Summary

Section 10

Cross-Industry Summary

10.1 Total Recordable Incident Rate (TRIR) ......................................................................... 118

10.2 Days Away, Restricted or Job Transfer Rate (DART) ...................................... 119

10.3 Lost Time Case Rate (LTC) ......................................................................................................120

10.4 Fatality Rate ......................................................................................................................................... 121

10.5 Severity (In Days) ............................................................................................................................122

10.6 Experience Modification Rate (EMR) ..........................................................................123

118 ISN.comOwner Client Peer Group Benchmarking Report, U.S., 2012 Data // Cross-Industry Summary

Section 10.1


0.00 0.10 0.20 0.30 0.40 0.50 0.60 0.70 0.80 0.90 1.00 1.10 1.20 1.30 1.40 1.50 1.60 1.70 1.80 1.90 2.00

1.57

1.17

1.53

1.43

1.35

1.84

1.76

1.76

1.59Mining


Manufacturing*


Chemical



Upstream Oil & Gas - Offshore

Upstream Oil & Gas - Onshore

%22

%22

%22

%22

IND

usT

Ry



119ISN.com Owner Client Peer Group Benchmarking Report, U.S., 2012 Data // Cross-Industry Summary

Section 10.2


0.00 0.20 0.40 0.60 0.80 1.00 1.20

0.65

0.88

0.83

0.79

1.09

1.02

1.08

0.92

%22

%22

%22

%22

Mining


Manufacturing*


Chemical




Upstream Oil & Gas - Onshore 0.93

0.00 0.20 0.40 0.60 0.80 1.00 1.200.10 0.30 0.50 0.70 0.90 1.10

IND

usT

Ry




Section 10.3


0.00 0.10 0.20 0.30 0.40 0.50 0.60 0.70

0.51

0.34

0.47

0.43

0.41

0.57

0.53

0.56

0.48

%22

%22

%22

%22

0.51

Mining


Manufacturing*


Chemical





IND

usT

Ry




Section 10.4

Fatality RateIN

Du

sTRy


0 1 2 3 4 5 6

5.91

5.06

4.49

2.53

3.28

3.07

1.92

3.65

%22

%22

%22

%22

2.60

0.00 1.00 2.00 3.00 4.00 5.00 6.00

Mining


Manufacturing*


Chemical







Section 10.5

Severity (In Days)**

0.00 1.00 2.00 3.00 4.00 5.00 6.00 7.00 8.00 9.00 10.00 11.00 12.00 13.00 14.00 15.00

13.48

12.51

11.77

11.79

11.35

12.07

11.94

%22

%22

%22

%22

Mining


Manufacturing*


Chemical





12.10

13.40

IND

usT

Ry


**Severity (In Days) = Total Number of Days Away from Work / Total Number of Recordable Cases

NuMBER OF DAys


Section 10.6

Experience Modification Rate (EMR)**

0.40 0.50 0.60 0.70 0.80

0.767

%22

%22

%22

%22

Mining


Manufacturing*


Chemical





0.732

0.769

0.766

0.760

0.725

0.741

0.766

0.731

IND

usT

Ry


**Exposure Hours Weighted Average EMR. Please see Appendix for more details.


ISN.com Appendix 125

Section 11

Appendix

11.1 Definitions ................................................................................................................................................... 126

11.2 Incident Rate Calculations ......................................................................................................... 127

11.3 Analysis Procedure Summary ................................................................................................. 129

126 ISN.comOwner Client Peer Group Benchmarking Report, U.S., 2012 Data // Appendix

Section 11.1

Appendix 1: Definitions

1. ISN Industry Classification: Industry classifications organize companies into industrial groupings based on similar markets, products or services. A contractor’s industry grouping is based on their respective Owner Client’s Industry Classification.

2. Peer Group: A group of at least 8 Owner Clients each with 75 contractors or more that belong to the same industry classification. Each Owner Client has to be in ISN for at least one year from the date of report generation.

3. Recordable Injury and Illness: An occupational injury or illness that requires medical treatment more than simple first aid and must be recorded and reported under the U.S. Occupational Safety and Health Administration (OSHA) recordkeeping requirements. See 29 CFR Part 19041 for OSHA recordkeeping requirements and definitions.

4. Days Away Injury and Illness: A recordable injury or illness resulting in one or more days away from work.

5. Restricted Activity Injury and Illness: A recordable injury or illness resulting in restrictions or limitations on an injured worker’s work activities.

6. Job Transfer Injury and Illness: A recordable injury or illness necessitating the transfer of an injured worker to a different job.

7. Quartile: In descriptive statistics, the quartiles of a set of values are the three points that divide the data set into four equal groups, each representing a fourth of the data set being sampled. The 2nd quartile is the same as the median.

8. Incident Severity (In Days): Average number of days away from work as a result of each recordable injury or illness.

9. Experience Modification Rate (EMR): A variable used in the calculation of an insured’s Workers’ Compensation premium used to represent the historical loss history of a company’s work related claims. The EMR (also referred to as a Mod Rate) is calculated by a rating bureau using data submitted by the insured’s Workers’ Compensation carrier. An EMR of 1.0 is considered the industry average. An EMR that is greater than a 1.0 indicates the company has a loss history higher than the industry average, and an EMR less than 1.0 indicates the company has a loss history below the industry average.

1http://www.osha.gov/pls/oshaweb/owastand.display_standard_group?p_toc_level=1&p_part_number=1904

ISN.com Owner Client Peer Group Benchmarking Report, U.S., 2012 Data // Appendix 127

Section 11.2

Appendix 2: Incident Rate Calculations

All data used in this report is obtained directly from contractor companies’ OSHA 300 and 300A forms and are reviewed and verified by ISN Review and Verification Services (RAVS).

1. Incident Rate Calculations for Individual Contractors

1.1 Total Recordable Incident Rate [TRIR] represents the number of recordable injuries and illnesses per 100 full-time workers and is calculated as: TRIR = (N/EH) x 200,000

Where: N = Total number of recordable injuries and illnesses EH = Total exposure hours, i.e., total hours worked by all employees during the calendar year 200,000 = Base for 100 equivalent full-time workers (working 40 hours per week, 50 weeks per year)

1.2 Days Away, Restricted Activity or job Transfer Incident Rate [DART] reresents the number of recordable nonfatal injuries and illnesses resulting in days away from work, restricted activity or job transfer per 100 full-time workers and is calculated as: DART = [(NDAFW + NDRAjT)/EH] x 200,000

Where: NDAFW = Total number of nonfatal recordable injuries and illnesses resulting in days away from work NDRAJT = Total number of nonfatal recordable injuries and illnesses resulting in restricted activity or job transfer EH = Total exposure hours, i.e., total hours worked by all employees during the calendar year 200,000 = Base for 100 equivalent full-time workers (working 40 hours per week, 50 weeks per year)

1.3 Lost Time Case Rate [LTC] represents the number of recordable nonfatal injuries and illnesses resulting in days away from work per 100 full-time workers and is calculated as: LTC = (NDAFW/EH) x 200,000

Where: NDAFW = Total number of nonfatal recordable injuries and illnesses resulting in days away from work EH = Total exposure hours, i.e., total hours worked by all employees during the calendar year 200,000 = Base for 100 equivalent full-time workers (working 40 hours per week, 50 weeks per year)

1.4 Fatality Rate represents the number of fatal work injuries per 100,000 full-time workers and is calculated as: Fatality Rate = (NFATAL/EH) x 200,000,000

Where: NFATAL = Total number of fatal work injuries EH = Total exposure hours, i.e., total hours worked by all employees during the calendar year 200,000,000 = Base for 100,000 equivalent full-time workers (working 40 hours per week, 50 weeks per year)

1.5 severity (In Days) represents the number of days away from work per recordable incident and is calculated as: severity (In Days) = (NDAys/N)

Where: NDAYS = Total number of days away from work N = Total number of recordable injuries and illnesses

128 ISN.comOwner Client Peer Group Benchmarking Report, U.S., 2012 Data // Appendix

2. Incident Rate Calculations for Groups of Contractors (for each Owner Client)

2.1 TRIR, DART, LTC and Fatality Rate are calculated by summing the exposure hours and numbers of injuries and illnesses across all contractors in the group before computing the rate. The rate calculations for a group of contractors will be: RATE = (∑i N / ∑i EH) x BAsE INTEGER

Where: RATE = one of the four rates presented in section 1: TRIR, DART, LTC or Fatality Rate. Represents an exposure hour weighted rate.

∑i N=N1+ N2+...+NN, where N2 is equal to the total number of recordable injuries and illnesses for a contractor, and the summation formula is the sum of the values of the n contractors in the group (i.e., the sum of the total number of recordable injuries and illnesses across all contractors in the group).

∑i EH= EH1+ EH2+...+ EHN, where EH is equal to the total exposure hours for a contractor, and the summation formula is the sum of the values of the n contractors in the group (i.e., the sum of the total exposure hours across all contractors in the group).

BASE INTEGER = 200,000 for TRIR, DART, LTC calculations and 200,000,000 for the Fatality Rate calculation.

2.2 severity (In Days) is calculated by summing the number of days away from work and number of total recordable cases across all contractors in the group before computing the rate. The rate calculation for a group of contractors will be: severity (In Days) = (∑i NDAys) / (∑i N)

Where: ∑i NDAYS = The sum of the total number of days away from work across all contractors in the group.

∑i N = The sum of the total number of recordable injuries and illnesses across all contractors in the group.

2.3 EMR is calculated as the exposure hours weighted EMR. The rate calculation for a group of contractors will be: EMR = ∑[ (EHi/∑iEH) x EMRi]

Where: EHi = The total exposure hours for a contractor

∑i EH = The sum of the total exposure hours across all contractors in the group

EHi /∑i EH = Weight of a contractor’s EMR by the total exposure hours

EMRi = The EMR for a contractor

2 Includes only the injuries and illnesses used to calculate the specified rate: for TRIR, N is the total number of injuries and illnesses; for DART, N is the total number of nonfatal injuries and illnesses resulting in days away from work plus the total number of nonfatal injuries and illnesses resulting in restricted activity or job transfer; for LTC Rate, N is the total number of nonfatal injuries and illnesses resulting in days away from work; for Fatality Rate, N is the total number of fatal work injuries.

Section 11.2

Appendix 2: Incident Rate Calculations - Continued

ISN.com Owner Client Peer Group Benchmarking Report, U.S., 2012 Data // Appendix 129

Section 11.3

Appendix 3: Analysis Procedures Summary

1. Data Cleaning and preparation

1.1 Remove records where the total number of exposure hours or the average number of employees is missing or equal to zero.

1.2 Identify invalid records due to missing data (such as missing Total Number of Recordable Injuries and Illnesses) for each incident rate and EMR calculation.

1.3 Remove records where Exposure Hours (EH) per Employee is less than 250 or more than 8,000 for Offshore industry. Remove records where Exposure Hours (EH) per Employee is less than 250 or more than 5,000 for all other industries.

1.4 For each valid record, calculate incident rates and EMR according to the formulas for individual contractors in Appendix 2.

2. Injury and Illness Rates, Fatality Rate, severity (In Days), and EMR for each Owner Client in the same industry

2.1 Identify each contractor’s industry classifications by the Owner Clients’ sites they are connected to.

2.2 For each industry (peer group), calculate Injury and Illness Rates, Fatality Rate, Severity (In Days), and EMR for each Owner Client within the same industry according to the formulas for groups of contractors in Appendix 2.

2.3 Remove Owner Clients who have less than 75 contractors or have less than one year membership with ISNetworld.

2.4 Disregard the industries where there are less than 8 Owner Clients.

2.5 Assign letters in an alphabetical order (A-Z) to Owner Clients within each industry peer group based on the TRIR ranking. Letters are assigned to anonimize the benchmarking information. The Owner Client with the lowest TRIR among the peer group is assigned with the letter A.

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