health management information systems computerized provider order entry (cpoe) lecture b this...

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Health Management Information Systems Computerized Provider Order Entry (CPOE) Lecture b This material Comp6_Unit4b was developed by Duke University funded by the Department of Health and Human Services, Office of the National Coordinator for Health Information Technology under Award Number IU24OC000024.

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Page 1: Health Management Information Systems Computerized Provider Order Entry (CPOE) Lecture b This material Comp6_Unit4b was developed by Duke University funded

Health Management Information Systems

Computerized Provider Order Entry (CPOE)

Lecture b

This material Comp6_Unit4b was developed by Duke University funded by the Department of Health and Human Services, Office of the National Coordinator for Health Information Technology under Award Number IU24OC000024.

Page 2: Health Management Information Systems Computerized Provider Order Entry (CPOE) Lecture b This material Comp6_Unit4b was developed by Duke University funded

Computerized Provider Order Entry (CPOE)

Learning Objectives

2

1. Describe the purpose, attributes and functions of CPOE (Lecture a)

2. Explain ways in which CPOE is currently being used in health care (Lecture a)

Health IT Workforce Curriculum Version 3.0/Spring 2012

Health Management Information SystemsComputerized Provider Order Entry

Lecture b

Page 3: Health Management Information Systems Computerized Provider Order Entry (CPOE) Lecture b This material Comp6_Unit4b was developed by Duke University funded

Computerized Provider Order Entry (CPOE)

Learning Objectives

3

3. Discuss the major value to CPOE adoption (Lecture b)

4. Identify common barriers to CPOE adoption (Lecture b)

5. Identify how CPOE can affect patient care safety, quality and efficiency, as well as patient outcomes (Lecture b)

Health IT Workforce Curriculum Version 3.0/Spring 2012

Health Management Information SystemsComputerized Provider Order Entry

Lecture b

Page 4: Health Management Information Systems Computerized Provider Order Entry (CPOE) Lecture b This material Comp6_Unit4b was developed by Duke University funded

Advantages of CPOE Over Paper-Based Systems

• Handwriting identification problems no longer exist

• The order reaches the pharmacy quicker

• Errors associated with similar drug names are not as likely to occur

• Easier to interface with electronic health records and decision support systems

4Health IT Workforce Curriculum Version 3.0/Spring 2012

Health Management Information SystemsComputerized Provider Order Entry

Lecture b

Page 5: Health Management Information Systems Computerized Provider Order Entry (CPOE) Lecture b This material Comp6_Unit4b was developed by Duke University funded

Advantages of CPOE Over Paper-Based Systems

5Health IT Workforce Curriculum Version 3.0/Spring 2012

Health Management Information SystemsComputerized Provider Order Entry

Lecture b

• Errors caused by use of apothecary measures not as likely to occur

• Easy connection to drug-drug interaction warnings

• Probability of recognizing the prescribing physician

• Connection to adverse drug event reporting systems made possible

Page 6: Health Management Information Systems Computerized Provider Order Entry (CPOE) Lecture b This material Comp6_Unit4b was developed by Duke University funded

Advantages of CPOE Over Paper-Based Systems

6Health IT Workforce Curriculum Version 3.0/Spring 2012

Health Management Information SystemsComputerized Provider Order Entry

Lecture b

• Immediate data analysis made possible

• Economic savings may occur

• Via online prompts– Join CPOE with algorithms to underscore

cost-effective medications – Decrease underprescribing and

overprescribing– Lesson incorrect drug choices

Page 7: Health Management Information Systems Computerized Provider Order Entry (CPOE) Lecture b This material Comp6_Unit4b was developed by Duke University funded

Major Value of CPOE

7Health IT Workforce Curriculum Version 3.0/Spring 2012

Health Management Information SystemsComputerized Provider Order Entry

Lecture b

• Enhanced patient safety

• Reduced costs

• Reduced variations in care by encouraging best practices

Page 8: Health Management Information Systems Computerized Provider Order Entry (CPOE) Lecture b This material Comp6_Unit4b was developed by Duke University funded

Major Barriers

8Health IT Workforce Curriculum Version 3.0/Spring 2012

Health Management Information SystemsComputerized Provider Order Entry

Lecture b

• Belief that physicians will not use computerized ordering

• Not a small or easy task

• Impact on workflow

• Risk

• Cost

Page 9: Health Management Information Systems Computerized Provider Order Entry (CPOE) Lecture b This material Comp6_Unit4b was developed by Duke University funded

e-iatrogenesis

9Health IT Workforce Curriculum Version 3.0/Spring 2012

Health Management Information SystemsComputerized Provider Order Entry

Lecture b

• “Patient harm caused at least in part by the application of health information technology”

Page 10: Health Management Information Systems Computerized Provider Order Entry (CPOE) Lecture b This material Comp6_Unit4b was developed by Duke University funded

Medication Error Risks

10Health IT Workforce Curriculum Version 3.0/Spring 2012

Health Management Information SystemsComputerized Provider Order Entry

Lecture b

• Information errors– Medication discontinuation failures– Immediate order and give-as-needed

medication discontinuation faults– Antibiotic renewal failure– Conflicting or duplicative medications

Page 11: Health Management Information Systems Computerized Provider Order Entry (CPOE) Lecture b This material Comp6_Unit4b was developed by Duke University funded

Medication Error RisksHuman-Machine Interface Flaws

11Health IT Workforce Curriculum Version 3.0/Spring 2012

Health Management Information SystemsComputerized Provider Order Entry

Lecture b

• Wrong medication selection• Loss of data, time, and focus when CPOE is

nonfunctional• Sending medications to wrong rooms when the

computer system has shut down• Late-in-day orders lost for 24 hours• Role of charting difficulties in inaccurate and

delayed medication administration • Inflexible ordering screens, incorrect

medications.

Page 12: Health Management Information Systems Computerized Provider Order Entry (CPOE) Lecture b This material Comp6_Unit4b was developed by Duke University funded

Major Support for CPOE Adoption

12Health IT Workforce Curriculum Version 3.0/Spring 2012

Health Management Information SystemsComputerized Provider Order Entry

Lecture b

• HITECH Act– Use of health information technology in

• Improving the quality of health care• Reducing medical errors• Reducing health disparities • Increasing prevention • Improving the continuity of care among health care

settings

Page 13: Health Management Information Systems Computerized Provider Order Entry (CPOE) Lecture b This material Comp6_Unit4b was developed by Duke University funded

Electronic Health Record Incentive Program Final Rule

13Health IT Workforce Curriculum Version 3.0/Spring 2012

Health Management Information SystemsComputerized Provider Order Entry

Lecture b

• Stage 1– CPOE included in the core set of measures– Only medication orders

• 30% threshold (60% for Stage 2)

– Transmission of the order is not included in the objective or the associated measure

• Any licensed healthcare professional can enter orders into the medical record per state, local and professional guidelines

Page 14: Health Management Information Systems Computerized Provider Order Entry (CPOE) Lecture b This material Comp6_Unit4b was developed by Duke University funded

CPOE’s Impact

14Health IT Workforce Curriculum Version 3.0/Spring 2012

Health Management Information SystemsComputerized Provider Order Entry

Lecture b

• CPOE can with Clinical Decision Support (CDS)– Improve medication safety and quality of care– Reduce costs of care – Improve compliance with provider guidelines– Improve the efficiency of hospital workflow

Page 15: Health Management Information Systems Computerized Provider Order Entry (CPOE) Lecture b This material Comp6_Unit4b was developed by Duke University funded

CPOE’s Impact

15Health IT Workforce Curriculum Version 3.0/Spring 2012

Health Management Information SystemsComputerized Provider Order Entry

Lecture b

• Improve the efficiency

• Improve compliance with evidence-base practices

Page 16: Health Management Information Systems Computerized Provider Order Entry (CPOE) Lecture b This material Comp6_Unit4b was developed by Duke University funded

CPOE’s Impact

16Health IT Workforce Curriculum Version 3.0/Spring 2012

Health Management Information SystemsComputerized Provider Order Entry

Lecture b

• Not a technology implementation– A redesign of a complex clinical process

• Organizational change initiative

Page 17: Health Management Information Systems Computerized Provider Order Entry (CPOE) Lecture b This material Comp6_Unit4b was developed by Duke University funded

Computerized Provider Order EntrySummary

• Defined CPOE

• Identified attributes and functions

• Explained ways in which CPOE is currently being used in health care

• Stated major values and common barriers

• Described the positive and negative impact on patient care safety, quality and efficiency, as well as patient outcomes

17Health IT Workforce Curriculum Version 3.0/Spring 2012

Health Management Information SystemsComputerized Provider Order Entry

Lecture b

Page 18: Health Management Information Systems Computerized Provider Order Entry (CPOE) Lecture b This material Comp6_Unit4b was developed by Duke University funded

Computerized Provider Order EntryReferences – Lecture b

18Health IT Workforce Curriculum Version 3.0/Spring 2012

Health Management Information SystemsComputerized Provider Order Entry

Lecture b

References • California HealthCare Foundation.(2000, September). Computerized physician order entry fact sheet. Retrieved

from http://www.chcf.org/publications/2000/10/computerized-physician-order-entry-fact-sheet• Centers for Medicare and Medicaid Services; Medicare and Medicaid Programs; Electronic Health Record Incentive

Program; Final Rule, 42 CFR Parts 412, 413, 422 et al. (July 28, 2010). Retrieved from http://edocket.access.gpo.gov/2010/pdf/2010-17207.pdf

• Dixon, B.E. & Zafar, A. (2009, January). Inpatient computerized provider order entry (CPOE) Findings from the AHRQ health IT portfolio (Prepared by the AHRQ National Resource Center for Health IT). AHRQ Publication No. 09-0031-EF. Retrieved from http://healthit.ahrq.gov/images/jan09cpoereport/cpoe_issue_paper.htm

• Health Information Technology for Economic and Clinical Health Act of 2009. Public Law 111-5, Section 3001(b) (2009).

• HIMSS. (2003, February). CPOE fact sheet. Retrieved from http://www.himss.org/content/files/CPOE_Factsheet.pdf• Koppel, R., Metlay, J. P., Cohen, A., Abaluck, B., Localio, A. R., Kimmel, S. E., & Strom, B. L. (2005, March 9). Role

of computerized physician order entry systems in facilitating medication errors, Retrieved from http://jama.ama-assn.org/cgi/content/full/293/10/1197?ijkey=83e2c4349737ab8b717ca9f12ccdca4a1de9f26a

• National Quality Forum (NQF). (2010). Safe practices for better healthcare–2010 update: A consensus report. Washington, DC: author.

• New England Healthcare Institute. (2008, July 1). The clinical and financial impact of CPOE. Retrieved from http://www.nehi.net/news/nehi/40/the_clinical_and_financial_impact_of_cpoe

• Weiner, J. P., Kfuri, T., Chan, K., & Fowles, J. B. (2007, May-June). “e-Iatrogenesis”: The most critical unintended consequence of CPOE and other HIT. Retrieved from http://www.ncbi.nlm.nih.gov/pmc/articles/PMC2244888/