health education england library knowledge service leads … · 2015-02-03 · q5. job title job...

Health Education England Library Knowledge Service Leads Development Needs Analysis 2015 - Results for the West Midlands Total Started Survey: 87

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SECTION 1: ABOUT YOU

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Answer Choices Responses

Born in or before 1947 0

Born in or between 1948-1963 25



Born in or after 1992 3

Total 86


Acute 49

Mental Health and/or Community 17

Other (please specify) 20

Total 86

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Responses from those who selected “Other” to the question “What type of organisation are you employed by?”

Organisation Organisation

Acute Specialist

Community NHS Trust

Employed by an Acute Trust but working with a community Mental Health Trust

Health Library

Heart of England NHS Foundation Trust

LA

Local Authority, Public Health

NHS

NHS Trust

NHS Trust

Orthopaedics

Special Health Authority

Specialist

Specialist children's hospital

Specialist children's hospital

Specialist Hospital

specialist Trust

Specilaist Hospital

SSSFT Library and Knowledge Services

University Hospital Birmingham

Total Responses 20

Q5. Job title

Job Title Job Title Job Title

Assistant librarian

Assistant Librarian

Assistant Librarian

Clinical Effectiveness Librarian

Clinical Evidence Based information Specialist

Clinical Librarian

Deputy Health Library Manager

Deputy library services manager

e-Learning Developer

E-resources librarian

Evidence Based Information Specialist Librarian

Faculty Knowledge Assistant

faculty knowledge assistant

Faculty Librarian (Systems)

Faculty Outreach Librarian/Deputy Library Services Manager

head of knowledge services

Head of Library and

Librarian

Librarian

Librarian

Librarian

Librarian

Librarian

Librarian for Outreach

Library & Informatics Assistanr/ RA Agent

Library & Information Officer

Library Administrator

Library and Knowledge Services Manager

Library Assistant

Library Assistant

Library Assistant

Library Assistant

library assistant

Library Assistant

Library Assistant

library assistant

Library Assistant

Library Assistant

Library assistant

Library Assistant

Library Assistant

Library Assistant

LIBRARY ASSISTANT

Library manager

Library Manager and Clinical Librarian

Library Manager Faculty

Library Service Manager

Library Services Manager






Library Skills Trainer

Library Skills Trainer

Library Technician

Librray & Informatics Assistant

Medical Librarian

NHS Outreach Librarian

Outreach Librarian

Professor

Senior Library and Informatics Assistant

Senior Library Assistant


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Q5. Job title

Job Title Job Title Job Title

Knowledge Services

Knowledge Services Manager - Dudley Office of Public Health

Knowledge Services professional

Knowledge Skills Librarian

Lead Librarian

Learning Resources Coordinator

Library Assistant

Library Assistant: Administration

Library Assistant: Serials

Library Manager

Library Manager

Library manager

Library Manager

Library manager

Library Manager

Senior library assistant




Senior Library Technician

Senior Library Technician

Service Development Librarian

Site Librarian

Training Librarian

Total Responses 87

Responses from those who selected “Other” to the question “Agenda for Change Band.”

I am doing part time Band 6 and Band 7

Total Responses 1

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Vocational Qualification - Level 2 6

Vocational Qualification - Level 3 12

Certificate of Higher Education 1

Diploma of Higher Education 2

Bachelor’s Degree 29

Master's Degree 27

Doctoral Degree 1

Total 78

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SECTION 2: MEMBERSHIP OF PROFESSIONAL BODIES

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Q13 If you are a member of any other professional bodies please list them below.

EHIL

I will be joining the Institute of Leadership and Management by the end of Jan 2015.

N/A

None

None

Total Responses 5

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Q15 In what ways did you find the PKSB useful?

I have just begun my chartership so it has been very helpful in focusing where I have a lot of experience and where I need to develop.

I have reviewed this with my Library Assistant who is aiming to submit her application for Certification. I think as Managers we need more explanation of the criteria/domains and guidance on which domains could be more relevant for professional posts.

I ought to refer to it more regarding my Chartership but I rarely do.

Identified some areas for me to work towards when looking at completing the chartership qualification.

Identifying skills gaps and looking at the wider range of skills used across the profession

Its a nice concept

none

Not very it does not focus on library roles.

Re-validation (TBC)

Support/guidance online

To be honest I found it quite complex and confusing.

Whilst doing my Chartership portfolio (awaiting the result) I found the main headings of the wheel of the categories in the PKSB useful. The more detailed descriptions in the main body were also useful though sometimes limited.

Working towards Chartership

Total Responses 13

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SECTION 3: HOW DO YOU LIKE TO LEARN?

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Responses from those who selected “Other” to the question “Which of the following learning and development methods do you find the most effective for you as an individual? Please select up to three.”

Books

Reading; learning through doing; visits to specific services to see how they do something of

interest

Training by colleagues

Total Responses 3

Answer Choices Responses By Band

2-4 5-6 7-8 Other

Action learning sets - where a small group of learners meet regularly to reflect on real work issues.

7 10 6 0

Briefing meetings internal and external 4 6 2 0

Coaching by line managers 9 4 1 1

Coaching by someone external to your immediate service

5 2 3 0

Conferences 0 6 6 0

E-learning - including computer-based learning, as well as local intranet/extranet and web-based learning.

15 10 4 0

Exchange of experience events 3 9 4 0

Formal education courses leading to a qualification

6 9 10 1

Instructor-led training delivered off the job 8 11 5 0

Job rotation, secondment and shadowing 11 5 0 1

Mentoring and buddying schemes 2 1 2 0

On-the-job training 24 11 4 0

Residentials 0 0 0 0

Un-conferences 0 2 0 0

Other - please state 0 2 1 0

Total Respondents: 34 32 16 1

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SECTION 4: KNOWLEDGE AND SKILLS

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2-4 5-6 7-8 Other

Abstracting and summarising 4 14 6 0

Cataloguing, classification and resource description

21 4 0 0

Enquiry desk skills 17 1 0 0

Information analysis 8 12 6 0

Information management 6 7 6 0

Information searching Advanced 12 12 2 0

Information searching - Basic 15 1 0 0

Information searching Intermediate 17 1 0 0

Open source systems 2 7 4 1

Records management and archiving 3 4 1 0

Scanning and synthesising skills 2 16 7 0

Searching management literature 5 12 7 0

Understanding and using grey literature 5 13 3 0

Understanding information seeking behaviour

7 8 2 0

Understanding information services 9 4 0 0

Understanding Open Access 11 12 5 1


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2-4 5-6 7-8 Other

Copyright 26 15 8 0

Data analytics and management 8 7 7 1

Data Protection 14 2 2 0

Freedom of Information 10 2 1 0

Knowledge management 11 17 13 1

Medical Terminology 14 6 2 0

Secure transfer of information 8 5 3 0


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2-4 5-6 7-8 Other

Critical appraisal skills 13 16 6 0

Statistics and statistical analysis 10 15 9 1

Understanding and evaluating research 14 11 11 0

Understanding and presenting research reports

7 7 7 0

Writing for publication 4 4 6 1

Total Respondents 22 25 14 1

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2-4 5-6 7-8 Other

Apps 17 15 10 1

E-books 23 11 6 1

ICT skills 16 6 2 0

Social media and collaborative tools - advanced skills

3 11 12 1

Social media and collaborative tools - getting started

10 11 1 0

Virtual learning environments 13 11 9 1

Web information continuity 10 5 5 0


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2-4 5-6 7-8 Other

Digital literacy 11 10 8 1

Information literacy 12 3 2 0

Presentation skills - Advanced 5 10 4 0

Presentation skills Basic 12 0 1 0

Training skills - Advanced 4 9 4 0

Training skills Basic 14 2 0 0

Understanding medical terminology 12 6 1 0


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2-4 5-6 7-8 Other

Advocacy 3 5 6 0

Evaluating services 5 8 8 1

Leading and managing change 3 7 5 1

Management skills Intermediate 2 6 1 0

Management skills Introductory 6 4 1 0

Managing staff performance 3 8 6 0

Motivational skills 9 11 4 0

Operational planning 1 12 5 1

Partnership development 2 6 11 1

Project management 5 8 6 0

Quality management 2 6 7 1

Service innovation, development and design

9 12 10 1

Working with decision makers 3 6 11 1


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2-4 5-6 7-8 Other

Budgeting and financial management 2 10 7 1

Business planning and asset management 1 7 10 1

Contract management 1 2 9 1

Costing and pricing library services 8 12 9 0

Demonstrating value and impact 6 13 7 0

Service level agreements 1 7 8 1

Strategic planning, thinking and evaluation 4 14 11 1


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2-4 5-6 7-8 Other

Coaching skills 4 5 4 0

Communicating with stakeholders 4 9 9 0

Communication/interpersonal skills 8 3 2 0

Customer service skills 15 3 0 0

Dealing with difficult situations 12 8 6 0

Facilitation skills 3 4 4 1

Influencing skills 6 9 8 1

Managing meetings 3 5 2 1

Marketing 10 11 2 0

Mentoring skills 6 5 3 0

Networking skills 5 9 4 0

Reflective writing 6 7 5 0

Report writing skills 7 9 2 0

Writing effective publicity/information guides

17 8 3 0


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2-4 5-6 7-8 Other

Coping with change 16 10 4 0

Creative thinking 15 12 3 1

Emotional resilience 8 8 7 1

Health and wellbeing 15 6 5 0

Negotiating skills 5 10 10 1

Problem solving skills 14 7 5 0

Team working skills 9 9 4 0

Time management 12 13 2 0


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SECTION 5: RECOMMENDATIONS Q26 Please make one recommendation as to how you can best be supported in developing the skills to sustain your career and meet the demands of your service.

- In-house training courses

Accessible training on the latest developments in library and knowledge services

Adequate funding and dedicated study time

Attend as many workshops available to help me develop my skills and improve my confidence in any work space.

By being able to access CPD opportunities that are not necessarily about leaving the workplace

Collaborate with other regional library services to share learning and experience.

Courses, workshops or events closer to location would be very useful

Development needs of staff workng in public health recognised at regional & national level.

Direct line management support and encouragement.

E-learning or short courses delivered via web to reduce travel costs.

Financially to support attendance at training activities a lot of which are London based/time away from the workplace

Free training

Funding to take a course in medical terminology (e.g. AMSPAR or BSMSA)

Help in writing applications for funding for Masters Degrees

I personally think regular training will enhance my skills within the organisation. It si very important that we receive personal training and education to develop our skills and have better undersating about the technology, language or terminology we use on daily basis. this will only be possible if we have training provided.

i require a line manager who knows something about libraries not from my trust.

invest resources in developing IT provision

It would be useful if I could find a Mentor/coach within the health libraries and support in career development.

Keeping up with digital change and training in new methods to support library users.

Make funding available ...

Make training courses available as webinars - so ability to travel to locations is not a barrier to participation in training.

Make training opportunities available, and allow potential users the freedom to take these up.

More courses avaliable for library assistants who want to progress

More local training within the West Midlands as costs to London are too high.

N/A

Network meetings with other managers.

not applicable

Not being held back by manager when you would like to attand a course.

Ongoing critical appraisal skills- something that can be used online as a refresher & for incremental development of skills in this area

On-line training

Practical workshop on developing a business library service - terminology/ sources/ types of service/ marketing/ clients

Protected time.

provision of accessible and free training/study days to not exclude staff with no accessible training budgets to attend.

Range of learning opportunities on library management and leadership skills offered by CILIP (national and regional) including workshops, e-learning, web-conferences (mix of free and paid-for)

Regular days throughout the year set aside for training & motivational courses.

regular training and refreshers

Service impact training

Stop sending surveys that take a day to complete due to there complex nature!!!!

Support for my Chartership

Through Para professional trainings

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Q26 Please make one recommendation as to how you can best be supported in developing the skills to sustain your career and meet the demands of your service.

To be able to advise users and give them the best of my knowledge of library services

To have annual or bi-annual courses addressing such topics

To make funding and study time available to support ALL library staff in developing their skills.

Working with others

Total Responses 44

January 2015 - HEEL LKSL SDG

http://www.libraryservices.nhs.uk/shall/lkslgroups/staffdevelopment/

health education england library knowledge service leads … · 2015-02-03 · q5. job title job...

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