Having The Hard Conversation

Keep the following in mind

We are leaders, not managers Lead with compassion & authority Timing is everything!

Lead, Dont Manage

Inspiration

Productivity

Comp

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The three behavior sets of leaders

Lead, Dont Manage

Productivity

Comp

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What might this look like in a team?

Lead, Dont Manage

ProductivityWhat might this look like in a team?

Inspiration

Lead, Dont Manage

Comp

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e

What might this look like in a team?

Inspiration

Lead, Dont Manage

Inspiration

Productivity

Comp

lianc

e

What might this look like in a team?

Lead, Dont Manage

Inspiration

Productivity

Comp

lianc

e

What might this look like in a team?

Where do you find yourself most as a leader of your PLC?

Benefits? Drawbacks?

Lead with Compassion & Authority

Know your members Affirm their strengths Challenge their assumptions

For example:Do you agree that? Compassion Authority Compassion & Authority

Timing Is Everything!

Never respond out of angerBUT.Dont let the moment escape

Seize the moment...just dont strangle it.

Speak when you are angry and you will make the best speech you will ever regret.

-Ambrose Pierce

How NOT to have the conversation

In written form (email/post it/Schoology) The indirect approach (the norm-killer) Avoiding the issue

How to have the conversation Keep it SHORT! Do it SOON! Make it a two-way conversation Pick a strategic location Focus on growth (not shame) Follow-up: How can I help? Be consistent with all members Be HONEST! Be the first to opt in to this conversation

Openers

- Ive noticed that...- Can you tell me about? - How are things going?- Is everything ok? Ive noticed that- How do you feel about..?

Other ideas?

Scenarios--Time to Practice Team members are reluctant or actively resistant Attendance issues (scheduling a meeting during PLC time) A member does not loop in facilitators about upcoming PLC meetings Disengagement of a member(s): ex. checking email during a meeting Department chair interferes with PLC-related business The facilitators disagree on a topic/issue/process Facilitators styles dont mesh PLT time is being wasted One member tends to take over the group

Use names...be PEOPLE.

What issues are you facing?

What issues are coming up in PLC?How might your co-facilitator help?How might Ted/Peyten help? What is your action plan?

Wrapping up

Identify the issue Pick the right time and place Have a conversation with the person, not the

problem Offer your help Follow up

...additional thoughts...

Norm issuesFacilitator issues

Philosophical issues

Three types of issues

Deal with the problem the right way

Norm problem Easiest to deal with Describe the behavior

I noticed that / Im concerned that Uncover the reason for the behavior

Why does it seem? Offer solutions, not criticism

What can we do to...?

Deal with the problem the right way

Facilitator problem Start with the Venn Diagram

What am I doing/not doing? Where is my emphasis? Where should it be?

Seek help Can you help me with a problem?

Explain your thinking to your PLC It occurred to me that

Deal with the problem the right way

Philosophical problem The hardest to deal with Often involves a pre-existing condition

entrenched/passionate opinion limiting belief

Uncover the opinion/belief Challenge, dont refute Give it time