harriet hounsell, john lewis partnership
DESCRIPTION
The presentation was from the Business as Mutual conference held at Anglia Ruskin University on 12th September 2012. To find out more visit www.businessasmutual.co.ukTRANSCRIPT
Harriet HounsellDivisional Registrar, John
Lewis
79,000 Partners
Charitable giving £10.9m
JL Branches – 29 ‘At home’ – 6 Contact Centres – 2
Waitrose Branches– 277 Petrol filling stations – 14 Welcome
breaks - 16
2012 Bonus 14%
Gross Sales - £8.7bn
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The Partnership’s ultimate purpose is the happiness of all its members, through their worthwhile and satisfying employment in a successful business. Because the Partnership is owned in trust for its members, they share the responsibilities of ownership as well as its rewards - profit, knowledge and power.
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A better way of doing business
What is it like in practice?