September 20, 2011

Mr. David M. Bollinger- President

Bollinger Communication Consulting

601 S. College Road

Wilmington, NC 28403

Dear Mr. Bollinger:

Understanding and relating to the global market has become a critical tool for many

thriving companies to have continued success. Our team can identify with this need to be

competitive and the significance and impact that market globalization has on the potential

for financial growth and stability. Our training and development workshop will inform

and clarify the various forms of harassment in the workplace which will result in

improved office moral, ensure a more cohesive and safe work environment and will

ultimately protect your organization from the implications of harassment lawsuits which

can be detrimental. Arguably, harassment is a broad topic which explores interactions

from interpersonal encounters in the workplace especially in a complex system of

international affairs and worldwide interpretations of what appropriate professional

behavior may or may not include. In order to extend the reach of our organization’s goal

to penetrate the rapidly evolving global marketplace, we need to understand one of the

main factors plaguing many companies in today's business which incredibly enough is

harassment. We pride ourselves in providing our dedicated, knowledgeable, goal-oriented

team of qualified individuals that have made it their personal mission to provide optimum

service that is cost effective and offers immediate long-standing results.

HR Directive Background:

Human Resources Direct defines harassment as “any physical or verbal conduct

demonstrating hostility toward a person.” This definition is broad, not limiting. Many

people think of harassment as being sexual harassment, although the reality of the

situation shows that harassment can be defined through broad categories: age, religion,

gender, race, and country of origin to name a few.

Bollinger Communication Consulting 601 S. College Road

Wilmington, NC 28403

Office: (910) 962-7591

Fax: (910) 962-7051

www.BollingerCC.com

Harassment in the workplace- a Problem?:

Harassment is a topic that is often joked about in the workplace. Few realize the

seriousness of the issue and what is at stake when harassment is not taken seriously.

Sexual harassment is the most familiar form of harassment for many people within the

United States. The U.S Equal Employment Commission found that in the year of 2008

alone, 13,867 sexual harassment cases resulted in charges (this number reflects only

successful complaints) and recovered $47.4 million dollars in monetary benefits for

the charging parties (this number does not reflect cases settled outside of the legal

system). Please note the emphasis that sexual harassment is not the only form of

harassment seen, it is simply the most common.

Harassment is not exclusive to workplaces in the United States. In actuality, one who is

uneducated on the customs and beliefs of business associates in other countries may find

it far easier to offend or harass another individual. Being aware of these customs, code of

ethics and belief systems of business associates in foreign countries significantly

improves workplace relations and the chances of developing ones business.

Our Purpose:

The purpose of this training is to heighten awareness of the serious problems that arise

from the many different forms of harassment. Being aware of the types of harassment

will not only benefit workplace cohesiveness and place emphasis on strengthening inter-

employee relationships as mentioned previously, but will benefit the

organization/company’s image and reputation.

Proposal Plan:

The training and development session will be held on October 20th

, 2011 at the

University of North Carolina-Wilmington’s Madeline Suite. Attendees will be divided

into groups of five. This training workshop will begin at 8:00am until 5:00pm. Upon

arrival, all attendees will be provided breakfast and the first session will begin promptly

at 9:00am. The topics will be introduced and developed by our team presenters, Ms.

Brittany Bryant, Mrs. Yanet Diaz, Mr. Matthew Easton and Mr. Jared Sales. The

following sessions have been assigned as follows to ensure that all aspects of harassment

are covered thoroughly and clarification is made regarding the various cases, judgments,

implications, laws and policies enacted included but not limited to the most current

available regarding each session topic. Please review the session schedule and

understand that this is a flexible schedule that can be modified and tailored to fit your

needs more specifically if necessary.

Schedule:

Introductions: Mr. Jared Sales will start with introductions by introducing our training

presenters and speaking briefly about their background and experience.

Defining Harassment: Ms. Brittany Bryant will continue with a satire video clip

regarding harassment followed by a definition of harassment, terminology commonly

used and the various forms that can be present in the workplace.

Sexual Harassment: Mrs. Yanet Diaz will provide video clips of potential scenarios of

sexual harassment and will continue with a PowerPoint presentation of the different

forms, categories and documented cases pertaining to sexual harassment.

Racial and Religious Harassment: Mr. Matthew Easton will provide video clips of

potential scenarios of racial and religious harassment and will continue with a

PowerPoint presentation of the different areas of racial and religious harassment

Time Activity

# of

Attendees Presenter Notes

8:00am-8:45am BREAKFAST 25 N/A N/A

8:45am-9:00am Introductions 25 Jared Sales

General Introduction of all

attendees

9:00am-9:30am Defining Harassment 25 Brittany Bryant

Video clip and discussion of

general terminology of

Harassment forms.

9:30am-10:30am Sexual Harassment 25 Yanet Diaz

Video clip and PowerPoint

presentation

10:30am-11:30am Racial, Religious Harassment 25 Matthew Easton

Video clip and PowerPoint

presentation

11:30-12:00pm Legal Implications of Harassment 25 Jared Sales

PowerPoint Presentation

and discussion

12:00pm-1:15pm LUNCH 25 N/A N/A

1:15pm-1:30pm Overview of material covered 25 Brittany Bryant Brief review and discussion

1:30pm-2:30pm

Gender and Sexual Orientation

Harassment 25 Yanet Diaz

Video clip & PowerPoint

presentation

2:30pm-3:15pm

Discrimination- is it the same as

Harassment? 25 Matthew Easton

PowerPoint Presentation

and discussion

3:15pm-3:30pm AFTERNOON BREAK 25 N/A N/A

3:30pm-3:45pm

HR policies and procedures for

Harassment 25 Brittany Bryant PowerPoint Presentation

3:45pm-4:30pm

How to identify Harassment and

proper procedures on how to

report and address it. 25 Jared Sales

Video clip, Audience

participation and discussion

4:30pm-5:00pm

Final overview and open Q & A

session 25 Yanet Diaz Q&A session and discussion

including stereotyping, profiling and several documented cases pertaining to racial and

religious harassment.

Legal Implications of Harassment: Mr. Jared Sales will discuss the legal implications

that may come towards individuals or organizations that are involved in harassment

cases. He will go through documented court cases and the outcomes of such cases

pertaining to the severity and circumstances of the harassment charges made. After the

conclusion of this session, the attendees will have a 1 hour and 15 minute lunch provided.

Overview of Materials covered: Ms. Brittany Bryant will be going through a brief

overview of all the subject material covered and take and questions or concerns that may

arise during this discussion.

Gender and Sexual Orientation Harassment: Mrs. Yanet Diaz will provide video clips

of potential scenarios of gender bias and harassment as well as harassment due to

individuals’ personal lifestyle and sexual orientation and will continue with a PowerPoint

presentation with various documented cases pertaining to this type of harassment.

Discrimination- Is it the same as Harassment?: Mr. Matthew Easton will discuss the

differences and similarities concerning discrimination and how in many instances through

discrimination an individual or group of individuals can be participants in certain kinds of

harassment. He will provide video clips to show examples of such cases. After this

session is complete, the attendees will take a 15 minute break; coffee and snacks will be

provided.

HR Policies and Procedures:

Ms. Brittany Bryant will discuss using a PowerPoint presentation the HR policies and

procedures based on the code of ethics of the Bollinger Communication Consultants

including a brief overview for management staff of the critical points to consider when

handling any harassment situation or claim through the organization.

How to Identify Harassment and the proper Procedures on How to Report it and

Address it: Mr. Jared Sales will use video clips and audience participation in several

reenactments of “real” cases in which harassment has occurred and what the proper

procedures are in documenting, reporting and addressing it based on the different forms

of harassment situations that have been previously discussed. Audience participation will

be used on a volunteer basis only.

Final Overview and Q & A session: Mrs. Yanet Diaz will close the workshop with a

final overview and open the floor to questions from the attendees. There will be a brief

survey that will be handed out and collected by Mrs. Diaz to gather information from the

attendees regarding the quality of the information presented the quality, clarity and value

of the workshop session topics individually. We strive to collect the thoughts and

suggestions of all our clients and their attendees on ways that we can provide valuable,

concise and most current training and development and streamline it to fit the company’s

specific needs.

Staffing:

Our team, consisting of Ms. Brittany Bryant, Mrs. Yanet Diaz, Mr. Matthew Easton and

Mr. Jared Sales, is known regionally and throughout the state for their outstanding

training and development sessions.

Mr. Jared Sales will be the first to speak to you during the training session. Mr. Sales

was trained in communication studies at the University of North Carolina at Wilmington

and possess expert skills in peer leadership.

Ms. Brittany Bryant has been trained at the University of North Carolina at Wilmington

in the field of communication studies and has ambitions of continuing her education in

hopes of earning a Master’s degree. Ms. Bryant boasts exceptional customer service

skills and has over eight years of experience in the field.

Mrs. Yanet Diaz has been trained at both the University of Miami as well as at the

University of North Carolina at Wilmington. She possesses advanced skills with MS

Office and is bilingual in both Spanish and English and has basic knowledge in French

and Portuguese. Before joining our team, Yanet was a healthcare and education

administration as a transcript specialist at the Registrar’s office at UNCW.

Mr. Matthew Easton has been trained in communications at the University of North

Carolina at Wilmington as well as completing studies at Hochschule Bremen University

of Applied Sciences. Matthew is skilled in interpersonal communication and possesses

basic conversational skills in Spanish. Prior to joining our team Mr. Easton was a

marketing intern with Club Car Golf Carts and Utility Vehicles.

Cost Schedule:

Please review the attached Excel spreadsheet of the cost plan incurred for this workshop.

Again, we can customize this workshop and make adjustments to fit any impending

budget restrictions or we may also expand the proposed budgeted cost schedule to

include additional sessions, meals, activities, etc.

Authorization Request:

We would like to thank you for your time and consideration of this proposal and look

forward to working with you and fellow Bollinger Communication Consulting staff and

management personnel. As mentioned before, our team will be happy to accommodate

any specific needs, coordinate with the Human Resources department and be accessible

any time relating to any modifications and/or adjustments that might be presented at a

later time. It is our sincerest goal to offer the most cost effective and direct results. The

cost schedule is effective immediately with a reply deadline of October 7th

, 2011 before

5:00pm.

If you have any further questions or concerns, please contact our office at your earliest

convenience at (910) 962-3127.

X_______________________________________ (Signature required for approval)

Mr. David M. Bollinger

President of Bollinger Communication Consulting

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Enclosure