ha noi metro rail system project (line 3: nhon-ha noi

Social Monitoring Report

Quarterly Resettlement Monitoring Report (April – June 2021) September 2021

Viet Nam: Ha Noi Metro Rail System Project

(Line 3: Nhon – Ha Noi Station Section)

Prepared by TPF Getinsa-Eurostudios, S.L (Project Management Support Phase 2 Consultant) for Ha Noi People’s Committee and the Asian Development Bank.

NOTE

In this report, “$” refers to US dollars. This social monitoring report is a document of the borrower. The views expressed herein do not necessarily represent those of ADB's Board of Directors, Management, or staff, and may be preliminary in nature. In preparing any country program or strategy, financing any project, or by making any designation of or reference to a particular territory or geographic area in this document, the Asian Development Bank does not intend to make any judgments as to the legal or other status of any territory or area.

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Quarterly Report – Quarter 2/2021

QUARTERLY RESETTLEMENT MONITORING REPORT

Project Number: 40080-013

Loan Number: 2741-VIE

Reporting time: 01

Reporting Period: 01 April 2021 to 30 June 2021

Report Code: PMS2_MRB_QRMR_17.16_Version 01

PROJECT MANAGEMENT SUPPORT (Phase 2)

HANOI METRO RAIL SYSTEM PROJECT

Section: Nhon-Ha Noi Station

Hanoi, July 2021

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AMENDMENTS RECORD

Revision number

Date Amendment Description

01 15/07/2021 First edition

No Topic Person in charge Position Company

1 Prepared by Duong Duc Hieu Resettlement Specialist

TPF Getinsa Euroestudios – PMS2

2

Reviewed by

Tran Tuan Anh Responsible of LAR

PID1 – MRB

Francisco Javier.Bonifaz Barrio

Team Leader TPF Getinsa Euroestudios – PMS2

3 Supported on database by Phan Minh Thang MRB officer PID1 – MRB

Prepared by:

Date: 15/07/2021

Checked by: Dương Đức Hiếu

Resettlement Specialist – PMS2

Fernando Herrero Benitez

Authorized Signatory – PMS2

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ABBREVIATIONS

ADB - Asian Development Bank

AFD - Agence Francaise de Development

AH/AP - Affected household/affected person

CP - Compensation Plan

DMS - Detailed Measurement Survey

DOC - Department of Construction

DONRE - Department of Natural Resource and Environment

DPC - District People’s Committee

EA - Executing Agency

EIB - European Investment Bank

EM - External Monitoring

GRM - Grievance Redress Mechanism

Ha - Hectare

HPC - Hanoi People’s Committee

m - meter

MOT - Ministry of Transport

MRB - Hanoi Metropolitan Railway Management Broad

PMU1 - Project Management Unit 1

RCS - Replacement cost study

ROW - Right-of-way

RP - Resettlement Plan

SPS - Safeguard Policy Statement (2009)

URF - Updated Resettlement Framework

URP - Updated Resettlement Plan

WPC - Ward People’s Committee

LAR - Land Acquisition and Resettlement

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TABLE OF CONTENTS

I. INTRODUCTION…………........................................................................................9

EXECUTIVE SUMMARY ...................................................................................................7

I. INTRODUCTION .......................................................................................................... 10

A. Background ............................................................................................................. 10

B. Functions of internal resettlement monitoring services ............................................... 11

II. RESETTLEMENT COMPONENT ................................................................................ 12

A. Summary of impacts ................................................................................................ 12

B. Land acquisition progress, encroachment of households at elevated stations (S4, S5

and S7) and compensation payment ................................................................................ 13

1. Land acquisition progress ..................................................................................... 13

2. Status of AHs receiving compensation and assistances ......................................... 16

3. Status of approving the compensation plans for AHs of CP03 ................................ 18

4. Payment progress for compensation and assistances ............................................ 19

C. Status of public facilities ........................................................................................... 20

D. Resettlement Sites Development and Relocation transfer progress ........................... 20

III. ADDITIONAL LAND ACQUISITION AND RESETTLEMENT AT STATIONS 9 AND 1023

IV INCOME RESTORATION PROGRAM (IRP) ............................................................... 27

V. GRIEVANCES AND REDRESS MECHANISM ............................................................ 35

A. Grievances .............................................................................................................. 35

B. Grievance Coordination Mechanism (GCM) .............................................................. 44

C. Other outstanding issues.......................................................................................... 45

VI. PROGRESS OF PREPARATION FOR THE POLICY AND ACTION PLAN ON

COMPENSATION, ASSISTANCE AND TEMPORARY EVACUATION FOR TUNNELS

IMPACTS ....................................................................................................................... 50

VII. CONCLUSION, RECOMMENDATIONS AND PLAN .................................................. 53

A. Conclusion and Recommendation ............................................................................ 54

1. Resettlement component and Outstanding Issues ................................................. 54

2. Income Restoration Program ................................................................................ 54

B. Action Plan for Quarter 3/2021 ................................................................................. 54

1. Resettlement Issues............................................................................................. 54

2. Income Restoration Program ................................................................................ 55

3. Grievances and Grievance Coordination Mechanism (GCM) ................................. 55

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LIST OF TABLES

Table 1: the general results of implementation on LAR in Quarter 2/2021 ...................................... 9

Table 2: Names and locations of railway Stations ........................................................................10

Table 3: Summary of Impacts .....................................................................................................12

Table 4: Adjusted Plan of Partial Site Handover for the Remaining Areas (agreed between ADB and MRB) agreed on December 2020................................................................................................14

Table 5: Land acquisition progress ..............................................................................................15

Table 6: Progress of payment for households and organizations ..................................................17

Table 7: Status of approving compensation plans for AHs of CP03 ..............................................18

Table 8: Progress of compensation and assistance .....................................................................19

Table 9: Location, area and number of apartments allocated for resettled households ..................20

Table 10: Status of relocation transfer progress ...........................................................................22

Table 11: Additional number of affected households & organizations as anticipated in S9 and S10 due to the additional land acquisition serving for construction implementation ...............................24

Table 12: Total of area of additional land acquisition in S9 and S10..............................................25

Table 13: Results of Implentation on corrective actions based on the RP addendum for the addtional land acquisition & resettlement at S9 and S10 approved in February 2021. ..................................25

Table 14: Progress of payment to AHs for the support on vulnerability and stabilization of production and business by Depot and Access Line. ....................................................................................28

Table 15: Income restoration supports to Affected households in CP03 ........................................30

Table 16: Payment progress of support on stabilization of production and business ......................35

Table 17: Grievances or obstructions of affected households .......................................................36

Table 18: Contents of grievances or obstructions of AHs and organizations in CP03 .....................43

Table 19: other outstanding issues and Results of implementation on the resettlement action plan for Q2/2021 and the plan agreed in the MOU in November 2019. ......................................................46

Table 20: Feedbacks of consulted AHs and responses of project owner (MRB) ............................53

Table 21: Action plan and time frame for land acquisition and resettlement issues .......................55

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LIST OF FIGURES

Figure 1: Layout of the Project ....................................................................................................11

APPENDIX

Appendix 1: List of households and organizations affected by Package CP3 (S9-S12) ..................57

Appendix 2: Details of compensation & support payment for households & organizations affected by CP03 (Underground stations from S9 to S12). .............................................................................62

Appendix 3: Details of relocation transfer of eligible households in Package CP03 ........................63

Appendix 4: Table of comparison between Quarter 1/2021 and Quarter 2/2021 on Acquired land area, number of affected households receiving compensation & assistance and number of affected households getting allocated relocation apartments – Package CP03...........................................64

Appendix 5: The status of grievances resolutions of 36 AHs in Depot Area. ..................................65

Appendix 6: Minutes of consultation meetings with AHs by the tunnels impacts. ...........................66

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EXECUTIVE SUMMARY

Scope of Land Acquisition and Resettlement

1. A total of 204,134.52 m2 of land will be affected by project, of which 17,612.1 m2 belong to WPCs and 186,522.42 m2 belong to 534 households and 21 organizations. Of the total 534 affected households, 199 households have to be physically displaced (there are 3 more physically displaced AHs in Q2/2020 due to the additional land acquisition in S9 and S10 – CP03 package) and 86 business households will be affected.

Land acquisition and resettlement progress

2. By the end of Quarter 2/2021, of the total 186,522.42 m2 of land of affected households (including 643.02 m2 due to the additional land acquisition in S9 and S10 – CP03 package) and organizations, 186,464.80 m2 has been acquired (accounting for 99.97 %). The remaining area that has not yet been acquired is 57.62 m2. The remaining area is in the stations S9, S10 and S11 of the Package CP03. In which for the additional land acquisition at S9 and S10, Districts carried out for 15 AHs and 6 organizations more that were previously affected. Up to the reporting time, 615.70 m2 out of 643.02 m2 have been acquired for the additional land acquisition. The remaining area that has not yet been acquired is 27.30 m2

Status of compensation and assistance payment

3. Of the total 534 households and 21 organizations affected by the project, 530 households and 21 organizations received full compensation payment until the end of Quarter 2 of 2021. Four (4) remaining affected households by the project for S9 and S11 of the CP03 package have not been received compensation and assistance for the first land acquisition. Furthermore, for the additional land acquisition at S9 and S10, out of the 15 AHs and 6 affected organizations, 12/15 AHs and 6/6 organizations have received compensation and assistance. Hence, for the addtional land acquisition at S9 and S10, the remaining AHs and organizations that have not yet received full compensation and assistance are 3/15 AHs and 0/6 organization and the other AHs and organizations have already received full compensation and assistance payments and other entitlements. 4. By the time of preparation of this monitoring report, the total amount of compensation and support approved for the project was 678,281,285,220 VND, the total amount paid to the households and organizations was 663,451,077,082 VND and the total not-yet paid amount was 14,830,208,138 VND. In Quarter 2/2021, Districts have paid 0.00 VND on compensation, assistance and resettlement for AHs and organizations (including AHs and organizations whose land has acquired additionally).

Status of Relocation of Physically Displaced Households

5. Out of 199 physically displaced HHs, 130 physically displaced HHs who are eligible to land plots in resettlement site/apartments in relocation buildings of which, 21 HHs in Tay Tuu Ward (Bac Tu Liem District) are entitled to land plots in Xuan Phuong Resettlement Site and 109 HHs in Ba Dinh, Dong Da and Hoan Kiêm districts are entitled to apartment in the relocation buildings in Ao Hoang Cau (Dong Da district) and N07 in Cau giay district. To date, all physically displaced HHs (21) HHs in Tay Tuu ward (Bac Tu Liem district) already got the plots allocated in Xuan Phuong RS and 109 relocated HHs of Ba Dinh, Dong and Hoan Kiem districts got apartments allocated. Therefore, up to the end of Q2/2021, 130/130 AHs got the relocation plots/ apartments. The remaining HHs who are in the process of getting for the apartment allocated is 0 HH.

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Status of implementation for the additional land acquisition and resettlement at S9 and S10

6. Up to date, for the additional land acquisition at S9 and S10, out of the 15 AHs and 6 affected organizations, 12/15 AHs and 6/6 organizations have received compensation and assistance. Hence, for the addtional land acquisition at S9 and S10, the remaining AHs and organizations that have not yet received full compensation and assistance are 3/15 AHs and 0/6 organization and the other AHs and organizations have already received full compensation and assistance payments and other entitlements.

Progress of preparation for the policy and action plan on compensation, assistance and temporay evacuation for the tunnels impacts.

7. On May 14th, 2021, the MRB sent letter No 741/ĐSĐT-DA1 to propose the Hanoi People's Committee to: i/ assign the Department of Natural Resources and Environment to take the lead in reviewing the MRB's policy of compensation, support and temporary evacuation for AHs by tunnels; ii/ HPC is in charge of working with donor ADB on funding issue for compensation, support and temporary evacuation for affected households by tunnel construction. 8. On June 9th, 2021, MRB issued Document No. 936/ĐSĐT-DA1 submitting a draft policy on compensation, support and temporary evacuation for the AHs by tunnels impacts to ADB on the contents that MRB submitted to Hanoi People's Committee. in document No. 11/TTr-ĐSĐT-DA1 dated March 25th, 2021, and asked ADB for review and no objection. 9. On June 18, 2021, ADB sent faxed comments on the policy of compensation, support and temporary evacuation due to the impact of tunnels construction to MRB.

Income Restoration Program

10. To date, in the project there are two uRPs approved applied, the uRP approved in 2013 applied for the acquisition and resettlement by Depot and Access Line – Phase II; the other uRP approved in 2015 applied for the acquisition and resettlement in underground stations 11. Project has two main types of support: (i) Support for occupation change by 5 times of agricultural land prices based on the unit prices stipulated in Decision No.23/2014/QD-UBND by HPC; (ii) Support for living stabilization equal to 30kg of rice/person/month for all family members: for 3 months for the AHs whose houses are partly affected and or 6 months for the AHs whose houses are fully affected. In addition, the affected household members who have completed the vocational training with graduated certificate will be support cash assistance which equals VND 7,000,000 per laborer for tuition and VND 4,650,000 per laborer for buying practical toolkits.

Status of Obstruction and grievances

12. At the time of reporting, there are 40 remaining complaints or obstructions from affected households related to issues of compensation, assistances resettlement and impacts due to construction in which 35 grievances at Phase 2- Depot and Access line and 5 grievances or obstructions at CP03 related to claims on project designs and others claimed for related to compensation & resettlement issues. Hanoi People's Committee has instructed the Hanoi Inspectorate, the Department of Architecture, DOC and the District Resettlement Committees to closely coordinate and respond to affected households in accordance with Vietnamese law. 13. In Quarter 2/2021, a total of 0.00 m2 of land (including additional land acquisition) has been acquired. The Table 1 below shows the results of implementation on LAR in Quarter 2/2021.

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Table 1: the general results of implementation on LAR in Quarter 2/2021

No

Contents Total

Results of Implementation Remaining

number

Up to Q1/2021 In Quarter

2/2021 Up to Q2/2021

1 Land area acquired handed to the project (m2)

203,491.50

203,461.20 0.00 203,461.20 30.30

Additional land area acquired handed to the project (m2

643.02 615.70 0.00 615.70 27.32

Total land area acquired handed to the project (m2

204,134.52

204,076.90 0.00 204,076.90 57.62

2

Number of Affected households who received compensation & support (HHs)

534 530 0 530 4

Number of Affected households who received compensation & support (HHs) due to additional land acquisition

15 12 0 12 3

3

Number of Affected organizations that received compensation & support (AOs)

21 21 0 21 0

Number of Affected organizations that received compensation & support (AOs) ) due to additional land acquisition

6 6 0 6 0

4

Number of Affected households who received relocation apartments (HHs)

130 130 0 130

0

Of which

Number of Affected households who received relocation apartments (HHs) due to additional land acquisition

2 2 0 2 0

5 Amount of payment paid for AHs and organizations(VND)

678,281,285,220

663,451,007.082 0

663,451,007.082

14,830,208.138

6 Number of grievances (grievances)

125 40 0 40 40

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I. INTRODUCTION

A. Background

14. Hanoi Metro Rail System Project (Line No.3: Nhon - Hanoi Station Section) is the first pilot project of the Mass Transit Model in the urban area of Hanoi city. The Project Section extends 12.5km long, going from Nhon, along NH-32, into Hanoi station. The elevated part is 8.4km long, including 08 elevated stations. 01 ramp is 500m long. The underground part is 3.6km long, including 04 underground stations. The details are summarized in table 2 below.

Table 2: Names and locations of railway Stations

Sections Names of Stations Locations of Stations

Elevated Component S1 Nhon

S2 Minh Khai

S3 Phu Dien

S4 Cau Dien

S5 Le Duc Tho

S6 Vietnam National University, Hanoi

S7 Chua Ha

S8 Cau Giay

Underground Component S9 Kim Ma street

S10 Cat Linh street

S11 Cua Nam street

S12 Tran Hung Dao street

15. The Project is divided into 09 construction packages (from CP-01 to CP-09). The first 05 packages major on the construction of the civil works (from CP-01 to CP-05; CP-01: Elevated tracks; CP-02: Elevated stations; CP-03: Underground tunnels and underground stations; CP-04: Depot infrastructure; and CP-05: Depot architectural works). The others - 04 packages (from CP-06 to CP-09) are engaged in the supply and installation of electricity, rolling stock, equipment, etc. The Project is co-financed by the following loans: 250 million EUR from the French Treasury (DGTresor); 220 million EUR from the Asian Development Bank (ADB); 110 million EUR from the Agency Franҫaise De Development (AFD); and 73 million EUR from the European Investment Bank (EIB). The counterpart fund by Hanoi People Committee (HPC) is equivalent to 130 million EUR. The Project’s sum of 783 million EUR is the original total investment cost proposed in the feasibility study in 2009 but the sum of the final total investment cost (TIC) is 1,176 million EUR proposed in 2011 and the HPC approved it in June 2013, including 900 million EUR from the Official Development Assistance (ODA) and 276 million EUR from the Vietnamese counterpart fund. 16. Hanoi People’s Committee (HPC) is the Executing Agency (EA) and the Metropolitan Railway Management Board (MRB) is the Implementing Agency (IA) of the Project. 17. The Project, once completed, will (i) facilitate public transport connectivity, (ii) greatly enhance access in five districts of Ha Noi city, and (iii) be an important integral part of an improved public transport system, which aims to achieve increased public modal share through low-carbon transport

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that reduces greenhouse gas emissions. The line starts at Nhon (intersection of Road 70 and Highway 32 to the centre of Hanoi, goes through Ho Tung Mau street, Xuan Thuy street, Cau Giay street, Kim Ma street, Nui Truc street, Cat Linh street, Van Mieu street and the end point is at Hanoi Railway Station. The depot area which has been constructed in a 15 hectares in Minh Khai and Tay Tuu wards (Bac Tu Liem district), consists of some components such as concentration area of rail vehicle, washing machine, wheel lathes, maintenance factory and warehouse. The below figure shows the Project’s alignment.

Figure 1: Layout of the Project

B. Functions of internal resettlement monitoring services

18. TPF Getinsa Euroestudios in Association with HHA & Partner Group Consultant.JSC have been selected to provide the services of the supporting under the MRB focusing on (i) monitoring the status of land acquisition, displacement of affected households and affected organizations; (ii) monitoring and checking on the compensation and assistance to affected households and affected organizations were implemented in line with the provisions of the agreed URP and the URF or not; (iii) certifying whether the affected households understood their rights and entitlements, and if information has been disseminated sufficiently to the affected households, including the Grievance Redress Mechanism; (iv) identifying of outstanding compensation and resettlement issues that require the attention of the agencies involved in the Project; (v) evaluating on changes in livelihoods of the affected households; (vi) evaluating on the implementation of income restoration for displaced persons; (vii) evaluating on effectiveness, impacts and sustainability of resettlement activities and providing necessary recommendations in the resettlement implementation for the Project.

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II. RESETTLEMENT COMPONENT

A. Summary of impacts

19. A total of 204,134.52 m2 of land will be affected by project (including 643.02m2 of additional land acquisition at S9 and S10), of which 17,612.1 m2 belong to Ward People’s Committees (WPCs) and 186,522.42 m2 belong to 534 households and 21 organizations. Of the total 534 affected households, 199 households have to be physically displaced and 86 business households will be affected. Out of 130 households eligible are allocated for resettlement, 21 affected from Phase 2 – Depot and access line were allocated for land plots in Xuan Phuong. 109 affected households from Package CP03 (S9-S12) will be allocated for resettlement apartments in N07 (Dich Vong, Cau Giay District) and CT2 (AO Hoang Cau, Dong Da District). 20. For phase 1 (depot and access line component), a total of 229 households has been affected with an amount of 148,340 m2 of annual productive land 21. For the phase 2 (Depot and access line), total of the 156 has been affected with 21,824,6 m2 of agricultural land. Out of 90 physically displaced households, 30 are business households and 21 eligible are allocated for resettlement plots in Xuan Phuong RS. 22. For Chem – Ha Dong (110kv High Voltage), there are 4 affected households with 190 m2 of agricultural land. 23. For Viaduct & elevated stations (CP01&CP02) there are 2 affected organizations with 325.9 m2 of state-owned land. 24. For Package CP03 (Tunnel and underground stations), there are a total of 164 affected households and organizations with 15,841.92 m2 (including 643.02m2 of additional land acquisition at S9 and S10) of residential land in which 145 affected households and 19 organizations. Out of 145 households, 56 are business households and 109 are eligible to be relocated for resettlement apartments in N07 (Dich Vong, Cau Giay District) and CT2 (Ao Hoang Cau, Dong Da).

Table 3: Summary of Impacts

N

o.

Wards/Co

mmunes

`Total of AHs and

Organization

HHs

mus

t to

relo

cate

HHs are

eligible

for

relocati

ng

arrange

ment

Busi

ness

HHs

Total of affected land (m2)

Tot

al

No.

of

AH

s

No. of

affected

organiz

ations

Total Public

land

(Sidewal

k

transpor

tation

land)

Total of

affected

land

belong to

HHs and

Organizat

ions

A. Phase 1 Depot, access line

Tay Tuu

and Xuan

Phuong

229 229 0 0 0 0 148,340.0 0 148,340.0

Sub-total A 229 229 0 0 0 0 148,340.0 0.0 148,340.0

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N

o.

Wards/Co

mmunes

`Total of AHs and

Organization

HHs

mus

t to

relo

cate

HHs are

eligible

for

relocati

ng

arrange

ment

Busi

ness

HHs

Total of affected land (m2)

Tot

al

No.

of

AH

s

No. of

affected

organiz

ations

Total Public

land

(Sidewal

k

transpor

tation

land)

Total of

affected

land

belong to

HHs and

Organizat

ions

B. Phase 2 Depot, access line 1 Depot

156 156

0

90

21 30 13,552.6 0 13,552.6

2 Access

line 0 8,272.0 0 8,272.0

Sub-total B 156 156 0 90 21 30 21,824.6 0 21,824.6

C. Chem - Ha Dong 110kv High Voltage 1 Phuc Dien 4 4 0 0 0 0 190.0 0 190.0

Sub-total C 4 4 0 0 0 0 190.0 0 190.0

D. The Viaduct and Elevated Stations

1 CP01&CP

02 2 0 2 0 0 0 325.9 0 325.9

Sub-total D 2 0 2 0 0 0 325.9 0 325.9

E. The Underground Stations

1 Station

No.9 15 13 2 8 8 13

12,911.32 5,321.20 7,590.12

2 Station

No.10 30 23 7 20 20 10

7,608.70 4,189.90 3,418.80

3 Station

No.11 66 62 4 43 43 18

6,957.00 3,309.20 3,647.80

4 Station

No.12 53 47 6 38 38 15

5,977.00 4,791.80 1,185.20

Sub-total E 164 145 19 109 109 56 33,454.02 17,612.10 15,841.92

Total 555 534 21 199 130 86 204,134.52 17,612.10 186,522.42

Source: Internal resettlement monitoring report of DCARB

B. Land acquisition progress, encroachment of households at elevated stations (S4, S5 and S7) and compensation payment

1. Land acquisition progress

25. Up to date, land acquisition and resettlement for the project has substantially been completed as mentioned above. Total of affected land by the Project is 204,134.52 m2, of which 17,612.1 m2 is public land including sidewalk and public transport- the area has not to be compensated. Therefore, a total of area of land has to be acquired and compensated is 186,522.42 m2, which belongs to

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affected households and organizations. Up to the end of Quarter 2/2021, a total of 186,464.80 m2 has been acquired (accounting for 99.97 % of land acquisition) and the remaining acquired land area for affected households is 57.62 m2. All of this remaining acquired land area belongs to scope of impacts by the Package CP03 (S9-S12). However, due to some outstanding problems that have not been resolved, a new plan of land acquisition progress is adjusted to be partially acquired and handed over land, agreed on December 2020 through a meeting between ADB and MRB. Please see the details in Table 4: Adjusted Plan of Partial Site Handover for the Remaining Areas (agreed between ADB and MRB)

Table 4: Adjusted Plan of Partial Site Handover for the Remaining Areas (agreed between ADB and MRB) agreed on December 2020.

No Items Locations Latest dates that land is

handed over to the

contractor

Latest dates that land is

handed over to MRB

Actual status of handover

Pending handover

(m2)

1 Station No 9 1.1 TBM working

site Ba Dinh District Handed over December

2016 Done 0.00

1.2 Main box Ba Dinh District Q4/2019 Q4/2019 Done 0.00 1.3 Additional land

acquisition – Southern Site

Ba Dinh District Q1/2020 Q1/2020 Almost done 27.32

2 Station No 10

2.1 Main box Dong Da District

1/2020 Q4/2019 Done 0.00

2.2 Additional land acquisition – Southern Site

Dong Da District

1/2020 Q1/2019 Done 0.00

3 Station No 11 3.1 Northern Site Dong Da

District Q4/2019 Q4/2019 Done 0.00

3.2 Southern Site Dong Da District

Q1/2020 Q1/2020 Almost done 30.30

4 Station No 12 4.1 Northern Site Hoan Kiem

District Q3/2019 5/2019 Done 0.00

4.2 Southern Site Hoan Kiem District

Q1/2020 5/2019 Done 0.00

Total 57.62

Note: The total of pending land area which has not yet acquired includes the additional land acquisition at S9 and at S11 (for the first time of land acquisition).

26. The partial land handover plan is actually slower than the agreed Plan between ADB and MRB in Table 4. However, the problem of handing over the site does not affect the construction progress of civil works of the Contractor, in particular: (i) For S9 and S10 Stations, the Contractor is constructing the Northern strip and there is no specific plan for construction of the southern strip (part of obstructions); (ii) For S11 Station, the Contractor already completed a temporary road in the Southern strip in August 2019. Floating and underground utilities’ removal has been completed. As planned, fencing and the land handover at northern strip were implemented to the Contractor in October 2019;

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and (iii) For S12 Station, the construction barrier was implemented at the end of June 2019. The handover of the site for construction of the northern strip to the Contractor was implemented in July 2019. 27. For Package CP03, out of 15,841.92 m2 of land acquisition from affected households and organizations (including the additional land acquired area), 15.784,30 m2 of land has been acquired (accounting for 99.64 %) and the remaining acquired land area is 57.62 m2. Apart from Package CP03, other components have been acquired for 100%. 28. At the CP03 package, in Quarter 2/2021 alone, 0.00 m2 of land has been acquired (including the additional land acquired area). Please see details in Table 5 Land acquisition progress.

Table 5: Land acquisition progress

No. Wards/Com

munes Total of affected land (m2) Total of

acquired land up to Q2/2021

Total of

acquired land

in Q2/202

1

Total of remaining land

% complet

ed acquisition land

Total Public land

(Sidewalk,

transportation land)

Total of affected

land belong to HHs and

Organizations


1 Tay Tuu and Xuan Phuong

148,340.0 0 148,340.0 148,340.0 0 0 100

Sub-total A 148,340.

0 0.0 148,340.0 148,340.0 0 0.0 100

B. Phase 2 Depot, access line and Xuan Phuong Resettlement site

1 Depot 13,552.6 0 13,552.6 13,552.6 0 0 100 2 Access line 8,272.0 0 8,272.0 8,272.0 0 0 100

Sub-total B 21,824.6 0 21,824.6 21,824.6 0 0 100

C. Chem - Ha Dong 110kv High Voltage 1 Phuc Dien 190.0 0 190.0 190.0 0 0 100

Sub-total C 190.0 0 190.0 190.0 0 0 100


1 CP01&CP02 325.9 0 325.9

325.9 0 0 100

Sub-total D 325.9 0 325.9 325.9 0 0 100


1 Station No.9 12,884.00 5,321.20 7,562.80 7,562.80 0.00 0.00 100.00

Additional L.A at S9

27.32 0 27.32 0 0.00 27.32 0

2 Station No.10

6,993.00 4,189.90 2,803.10 2,803.10 0.00 0.00 100.00

Additional L.A at S10 615.70 0 615.70 615.20 0.00 0.00 100.00

3 Station No.11 6,957.00 3,309.20 3,647.80 3,617.5 0.00 30.30 99.17

4 Station No.12

5,977.00 4,791.80 1,185.20 1,185.20 0.00 0.00 100.00

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No. Wards/Communes

Total of affected land (m2) Total of acquired

land up to Q2/2021

Total of

acquired land

in Q2/202

1

Total of remaining land

% complet

ed acquisition land

Total Public land

(Sidewalk,

transportation land)

Total of affected

land belong to HHs and

Organizations

Sub-total E 33,454.02 17,612.10 15,841.92 15.784,30 0.00 57.62 99,64

Total 204,134.52 17,612.10 186,522.42 186.456,30 0.00 57.62 99,97

Source: Internal resettlement monitoring report of DCARB.

Encroachment of structures of households at elevated stations (S4, S5 and S7).

29. All the encroaching households at S4, S5 and S7 were AHs by the expansion of National Highway 32 (NH32) project which had been completed before. They all were compensated by NH32 Project, however after the completion of the NH32 Project, they illegally reoccupied the public land/ sidewalk which is the wright of way of Hanoi Metro Line 3 Project. MRB has strictly been coordinating with local authorities (Nam Từ Liem District, Cau Giay District and wards) and invited all the encroaching households at S4, S5 and S7 and informed them about their illegal reoccupation on public land. As a result, they are both aware of their illegal acts and voluntarily demolished their assets on public land. The time-bound action plan to ensure that the sites are cleared for the Project is by the end of August 2020. For stations of S4 and S5 , the encroachment structures were completed and the sites were handed over to the contractor by the end of August 2020. For station of S7, MRB has closely been working with the People's Committee of Cau Giay district to get an agreement on a treatment plan to make sure that the site would have been cleared by the end of Q4/2020 following the direction of HPC by Notice 417/TB-VP on the September 22nd, 2020 after having the meeting with Donors. However, currently, there is an encroachment of one AH (No 269 Cau Giay Street) on the pavement which has not yet treated. A part of the house of this HH encroached around 1m wide on the pavement. In Q1/ 2021, MRB worked with this AH on the negotiation of compensation & support for structures of encroachment which belongs to the ROW of the Project for purpose of business. However, in Q2/2021 a contingency measure to avoid demolition is also required by the Construction Contractor to consider using technical measures to narrow the scope of the foundation and was applied. The technical measures have been carefully considered by the Consultant and the Contractor and they was assessed as feasible and applied for construction; thus, the household had not to demolish encroachment structures of the house but had to remove encroached advertissement boards in front of the house. In earrly April 2021, the encroachment structures was removed and the land was handover to the Project.

2. Status of AHs receiving compensation and assistances

30. Up to the end of Quarter 2/2021, there are a total of 558 compensation plans (534 affected households and 21 organizations). Compensation and assistance payment have substantially been completed. Out of a total of 555 affected households and organizations, 530 affected households and 21 organizations have received payment for compensation and assistances 4 remaining households (all belongs to CP03) have not yet received the compensation payment. There are some reasons why the payment are delayed such as procedures for merging land properties of AHs for the remaining land area, inheritance procedures of AHs. Besides, one AH proposed assessing the strength of the house after being partially cut out/ acquired. MRB has hired an independent consultant (Song Da Thang Long inspection joint stock company) to carry out the work. Moreover, an execution order for receiving relocation apartment which takes time should follow some steps: (i) HHs agree with compensation plan; (ii) HHs agree to handover the land and receive the compensation (DCARBs will deduct the amount for buying relocation apartment in the compensation amount); (iii) DPCs submit documentations and transfer relocation payment to DOC; (iv) DOC reviews the

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documentations and submit to HPC for approval and issue Decision for selling relocation apartments; (v) HHs register permanent residence at the local police to prepare for electricity and water contracts. 31. In quarter 2/2021, there is zero affected AH that received compensation and support. So for the first time of land acquisition, there are still 4 remaining AHs who have not yet received compensation and support in which 2 AHs in S9 and 2 AHs in S11. Besides, for the additional land acquisition at S9 and S10, out of 15 AHs and 6 organizations that were previously affected by the project, 12/15 AHs and 6/6 organizations have received compensation & assistance. There are still 3 remaining AHs who have not received compensation & assistance for the additional land acquisition. Out of 3/15 remainng AHs for the additional land acquisition, 2 AHs have not yet received the compensation & assistance for the first time of land acquisition. It means that In S9, there are 2 AHs who have not received the compensation for the first time of land acquisition nor for the additional land acquistion. Please see Table 6 Progress of payment for households and organizations.

Table 6: Progress of payment for households and organizations

No Wards/ Communes

Total of affected households and

organizations

Total of received

households and

organizations in Q2/2021

Total of received

households and

organizations up to Q2/2021

Total of remaining number

Total Organi zations

HHs

Organi zations

HHs

Organi zations

HHs

Organi zations

HHs Total


1 Tây Tựu and Xuân phương 229 0 229 0 0 0 229 0 0 0

Sub-total A 229 0 229 0 0 0 229 0 0 0 B. Phase 2 Depot, access line 1 Depot

156 0 156 0 0

0 156 0 0 0 2 Access Line

Sub-total B 156 0 156 0 0 0 156 0 0 0 C. Chem - Ha Dong 110kv High Voltage 1 Phúc Diễn 4 0 4 0 0 0 4 0 0 0

Sub-total C 4 0 4 0 0 0 4 0 0 0 D. The Viaduct and Elevated Stations 1 CP01&CP02 2 2 0 0 0 2 0 0 0 0

Sub-total D 2 2 0 0 0 2 0 0 0 0 E. The Underground Stations 1 Station 9 15 2 13 0 0 2 11 0 2 2

Additional L.A at S9 4 0 4 0 0 0 1 0 3 3

2 Station 10 30 7 23 0 0 7 23 0 0 0

Additional L.A at S10 17 6 11 0 0 6 11 0 0 0

3 Station 11 66 4 62 0 0 4 60 0 2 2 4 Station 12 53 6 47 0 0 6 47 0 0 0

Sub-total E 164 19 145 0 0 19 141 0 4 4 Total 555 21 534 0 0 21 530 0 4 4

Notes: The “total of number of AHs in Table 6 does not include the total number of AHs for the additional land acquisition (L.A). However, In total, for in both the first time of land acquisition & additional land acquisition, there are 4 who have not received the compensation & assistance In which in S9, there are 2 AHs who have not received the compensation & assistance for in both

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the first time of land acquisition & additional land acquisition and 1 AH who have not received the compensation for the additional land acquisition.. Also, there are 2 AHs who have not received the compensation for the first time of land acquisition in S11.

3. Status of approving the compensation plans for AHs of CP03

32. For Package CP03, as mentioned above, for the first time of land acquisition, 4 households have not received compensation and assistances yet, in which all detailed plans for compensation have been approved for AHs. 33. For Package CP03, up to date, DCARBs have approved 188/188 compensation & assistance plans in which 145/145 for affected households and 19/19 for affected organizations. Therefore, all of affected organizations have been approved for compensation & assistance plans. Please see the detail in Table 7: Status of approving compensation plans for AHs of CP03.

Table 7: Status of approving compensation plans for AHs of CP03

Order

Undergroun

d tunnel

and station

s

Number of affected households & organizations

Number of approved plans for

compensation

Number of plans have not been approved yet

Notes

Total

Organizations

Households

Total

For organizations

For Households

Total

Organizations

Households

1 Station No.9 15 2 13 15 2 13 0 0 0

S9 –

additional L.A

4 0 4 4 0 4 0 0 0

4 more approved plan of compensation for additional L.A

2 Station No.10 30 7 23 30 7 23 0 0 0

S10 – additional L.A

17 6 11 17 6 11 0 0 0

17 more approved plan of compensation for additional L.A

3 Station No.11 66 4 62 69 4 65 0 0 0

Three more approved plan of compensation for a shared alley of HHs

4 Station No.12 53 6 47 53 6 47 0 0 0

Total 164 19 145 188 25 163 0 0 0

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4. Payment progress for compensation and assistances

34. Up to date, the total of approved cost for compensation and assistance of the project is 678,281,285,220 VND, the total paid compensation & assistance value is 663.451.077.082 VND and the total of remaining compensation & assistance value is 14.830.208.138 VND. 35. Apart from Package CP03, for other packages all affected households and organizations have full payment for compensation & assistance. For Package CP03 only, up to date, the total of approved cost for compensation and assistance of the project is 605,754,310,223 VND, the total paid compensation & assistance value is 590.924.102.085 VND and the total of remaining compensation & assistance value is 14.830.208.138 VND. However, due to many problems arising such as the inheritance procedures, the assessment of the bearing strength of a building before a partial land acquisition for a house to be evaluated, the compensation plan is not completed as planned and will be pushed back by the end of Q3/2021. Now Districts continue to make payment for remaining affected households. 36. In quarter 2/2021, Districts have not paid any money to AHs. Please see the Table 8: Progress of compensation and assistance.

Table 8: Progress of compensation and assistance

No Wards/Communes Total of Approved

compensation

value (VND)

Total of paid

compensation

value (VND) in

Quarter 2/2021

Total of paid

compensation

value (VND) up

to Quarter

2/2021

Total of

remaining

compensation

value (VND)


1 Tay Tuu and Xuan

Phuong 42,900,000,000 0 42,900,000,000 0

Sub-total A 42,900,000,000 0 42,900,000,000 0


1 Depot 28,914,525,857 0 28,914,525,857 0

2 Access line

Sub-total B 28,914,525,857 0 28,914,525,857 0

C. Chem - Ha Dong 110kv High Voltage

1 Phuc Dien 272,449,140 0 272,449,140 0

Sub-total C 272,449,140 0 272,449,140 0


1 CP01&CP02 440,000,000 0 440,000,000 0

Sub-total D 440,000,000 0 440,000,000 0


1 Station No.9 46,099,763,853 0 34.355.297.335 11.744.466.518 2 Station No.10 139,418,300,260 0 139.418.300.260 0 3 Station No.11 294,802,226,111 0 291.716.484.491 3.085.741.620 4 Station No.12 125,434,019,999 0 125.434.019.999 0 Sub-total E 605,754,310,223 0 590.924.102.085 14.830.208.138

Total 678,281,285,220 0 663.451.077.082 14.830.208.138

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C. Status of public facilities

37. Relating to public facilities such as electric poles, electric transmission lines, communication lines, public structures and these public facilities have basically been removed and replaced by new ones. For stations S9 and S10, all floating & underground utility removal and demolition works in the northern strip have been dismantled and handed over. The contractor is carrying out the work in the northern strip at Stations No. 9 and No. 10. For station S11, construction of the temporary road in the southern strip and floating underground utility removal and demolition works were completed in the southern strip in September 2019. For station S12, construction barriers were implemented in the northern strip, floating & underground utility removal was carried out in the northern strip. The construction site in the northern strip was handed over to the contractor in July 2019. Up to now, the public floating & underground utility removal and demolition works does not affect the construction progress of civil works of the Contractor and the progress of the public removal works is quite good.

D. Resettlement Sites Development and Relocation transfer progress

1. Resettlement Sites Development

38. For allocation of resettlement land to households affected by Depot area and access line (Phase 2), the resettlement site was initially allocated to DD1 - Xuan Phuong area (Northern District of Tu Liem). However, site DD1 has not been cleared while the adjacent land area called TT6.1A and TT6.1C has been cleared and the basic infrastructure has fully been completed in construction, water and electricity. Therefore, the People's Committee of Northern District of Tu Liem reported to Hanoi People's Committee to change the resettlement area from DD1 to TT6.1A and TT6.1C and approved by Hanoi People's Committee. 39. Eligible households affected by Package CP03 (Underground and Underground Station - S9, S10, S11 and S12) will be allocated for resettlement apartments in compliance with official Letter of DOC No.2010/SXD-PTN dated 22 March 2016 about location, area of apartments serving for households affected by Hanoi Pilot Metropolitan Railway Project. 40. Through the above Letter, the high-rise buildings with 170 apartments have already arranged enough resettlement for this project includes: (i) N07 building with 5.3 ha of Dich Vong ward, Cau Giay district with 51 apartments; (ii) CT2 building at Hoang Cau street, Dong Da district has 119 apartments 41. Up to now, the construction of buildings has fully been completed and started to be handed to households as approved by Hanoi People's Committee. Details of area and number of apartments are demonstrated in Table 9: Location, area and number of apartments arranged for resettled households.

Table 9: Location, area and number of apartments allocated for resettled households

Name of building Address

Total number of apartments (pcs)

In which (pcs)

Total area of each apartment

(m2)

N07 Dịch Vọng Ward, Cầu Giấy

District 51

25

59.50

13

79.45

13

59.87

CT2 Ao Hoàng Cầu, Đống Đa District

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Name of building Address

Total number of apartments (pcs)

In which (pcs)

Total area of each apartment

(m2)

CT2-A 60

15

59.46

15

59.41

15

59.30

15

63.61

CT2-B 24

8

67.67

8

52.77

8

57.99

CT2-C 35

9

62.09

13

68.67

13

70.80 Total 170

2. Relocation transfer progress of affected households

42. Up to date, out of 199 physically displaced households (there are 3 more AHs who is eligible to resettlement allocation in Q2/2020) , 130 households are eligible to resettlement allocation (21 in Depot & Access Line and 109 in CP03). Out of 130 households eligible for land plots or resettlement apartment allocations of the whole project, 130 households have received land plots or resettlement apartments. 43. Up to the reporting time, out of 130 households eligible for land plots or resettlement apartment allocations, 130 households have been granted LURCs for free. The main reasons for delays of getting LURCs comes from procedures of paperwork of HHs or their expectations. On average, right after AHs get the compensation, they can prepare the paperwork to get land plots or resettlement apartment the LUCRs within one to 3 monhs with guidance of the DoNRE in collabaration with the DOC.

2.1. Relocation transfer progress of households affected by Depot and Access line

44. Relating to 21 households affected by Phase 2 - Depot and Access Line, Bac Tu Liem District has already allocated all of them for resettlement plots in Xuan Phuong RS. Infrastructure, electric and potable water system in Xuan Phuong RS are adequate, near schools and not far from their acquired land. So their lives are not much affected by the project.

2.2. Relocation transfer progress of households affected by Underground stations – Package CP03.

45. Up to the end of Quarter 2/2020, there are in total 109 households eligible for apartment relocation allocation in CP03. 46. For 109 eligible households for resettlement allocation affected by residential land from Package CP03 (S9, S10, S11 and S12), HPC has issued Document No.9502/UBND-XDGT dated

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04/12/2014 and Document No.4920/UBND-XDGT dated 17/7/2015, approving the resettlement fund of Building N07 of 5.3ha in Dich Vong, Cau Giay district and the housing fund of the high-rise building Project for site clearance at Ao Hoang Cau, Dong Da district for relocating households to implement Hanoi Metro Rail System Project (Line 3: Nhon - Hanoi Station Section) in the districts of Ba Dinh, Dong Da, Hoan Kiem. Accordingly, on 22th March 2016, the Department of Construction (DOC) issued the Document No.2010/SXD-PTN, announcing the locations, areas of resettlement apartments for 109 relocated households who are affected by Hanoi Metro Rail System Project (Line 3: Nhon - Hanoi Railway Station Section). 47. The construction of apartments for resettlement (including leasing) was completed and Districts organized relocation apartment lotteries for eligible households, of which 10 resettlement apartments at N07 and 99 at Ao Hoang Cau. DCARBs has coordinated with the Department of Construction to submit to HPC and have the decision to sell the first phase of 10 resettlement apartments at N07 in Decision No. 1466/QĐ-UBND dated 26/3/2018 (adjusted Decision No.1083/QĐ-UBND on 13/02/2017) and 41 Ao Hoang Cau in Decision No.1490/QĐ-UBND dated 28/3/2018. 48. For Package CP03, MRB and the DCARBs have organized for 109 relocated households to visit the resettlement sites several times. Up to now, out of 109 eligible resettled households, 109 have been allocated for resettlement apartments in which 9 households in S9; 19 households in S10; 43 households in S11 and 38 households in S12. 49. Up to quarter 2/2021 Districts and DOC have allocated relocation apartments for 130/130 households. Please see Table 10: Status of relocation transfer progress.

Table 10: Status of relocation transfer progress

No

.

Wards/Commune

s

No of

physicall

y

displaced

HHs

HHs are

eligible for

relocating

arrangemen

t

HHs received

apartment/lan

d plot in RS in

Quarter

2/2021

HHs received

apartment/lan

d plot in RS

up to Quarter

2/2021

HHs have not

received

apartment/lan

d plot in RS


Tay Tuu and Xuan

Phuong 0 0 0 0 0

Sub-total A 0 0 0 0 0


1 Depot 90 21 0 21 0

2 Access line

Sub-total B 90 21 0 21 0

C. Chem - Ha Dong 110kv High Voltage

1 Phuc Dien 0 0 0 0 0

Sub-total C 0 0 0 0 0


1 CP01&CP02 0 0 0 0 0

Sub-total D 0 0 0 0 0


1 Station No.9 8 8 0 8 0 Additional L.A-S9 1 1 0 1 0

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No

.

Wards/Commune

s

No of

physicall

y

displaced

HHs

HHs are

eligible for

relocating

arrangemen

t

HHs received

apartment/lan

d plot in RS in

Quarter

2/2021

HHs received

apartment/lan

d plot in RS

up to Quarter

2/2021

HHs have not

received

apartment/lan

d plot in RS

2 Station No.10 18 18 0 18 0 Additional L.A-S10 1 1 0 1 0 3 Station No.11 43 43 0 43 0 4 Station No.12 38 38 0 38 0

Sub-total E 109 109 0 109 0 Total 199 130 0 130 0

Notes: In Q2/2020, there are 3 more AHs at CP03 who are eligible to relocation allocation in which 2 AH in S9 and 1 AHs in S10.

III. ADDITIONAL LAND ACQUISITION AND RESETTLEMENT AT STATIONS 9 AND 10

Additional number of affected households & organizations in S9 and S10

50. For the reason of serving construction implementation, a master plan was approved on November 27th, 2017 for underground tunnel and stations (CP03). 51. For S9, due to the request of layout extension serving for package CP03, from contractor HGU, the right of way will be extended to at least 2.0 m on Kim Ma and Cat Linh Streets, which will be used as public land after construction, MRB is on progress coordinating with Ba Dinh District and DONRE to submit a plan of land acquisition for Ha Noi Parking Car Company to HPC for approval. 52. For S10, additional land acquisition for underground stations construction have been also implemented with the total of 622.1m2 (including public land). Procedures for LAR have publicly been implemented for affected households and organizations in coordination with Dong Da District and DONRE as regulated. For households and organizations in S10, their land will be acquired based on the landmark of Cat Linh extension Street (the master plan for Cat Linh Extension Street had been approved before). 53. Information disclosure, IOL and DMS for additional affected households and organizations whose land will be acquired, has started carrying out from early July 2018 for S9 and S10. Total of plans for compensation and assistances as anticipated is 21 in which 15 original households and 6 organizations. 54. As planned, in both S9 and S10, additional land is acquired of 15 households (in which all 15 households were the preciously affected households in the second time land acquisition – they are not new affected households) and 6 organizations (in which all 6 organizations were the preciously affected organization in the 2nd land acquisition). 55. For S9, additional land acquisition will be carried out for 4 affected households. All affected households and organizations are already affected households and organizations in this second time land acquisition. There will not have any newly affected household or organization for additional land acquisition this time. For additional land acquisition serving construction work, MRB has coordinated with Ba Dinh District to publicly send letters of apologies to affected households and organizations,

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informed the approved master plan, made the landmark and issued notices of land acquisition to affected households. 56. For S10, as planned, additional land acquisition has been implemented for 11 households and 6 organizations in Q2/2020. 57. DoNRE has reported to Hanoi People's Council to update the land use plan for the additional acquisition area of S9 and S10. Also, MRB is working with local authorities to prepare the compensation plans for remaining affected AHs and organizations. Compensation plans of land acquisition were sent to remaining affected households and organizations in Q2/2020. However, due to some problems related to the recommendations of households on resettlement policies, project designs, inheritance procedures, requests to purchase another relocation apartment or evaluation and appraisal need to be carefully considered. Therefore, the plan for the additional land acquisition and resettlement has been postponed and is expected to be completed by Q3/2021 and the plan for handing over the site to the contractor is expected to be done by the end of Q3/2021. Please see Table 11: Additional number of affected households & organizations as anticipated in S9 and S10 due to the additional land acquisition serving for construction implementation.

Table 11: Additional number of affected households & organizations as anticipated in S9 and S10 due to the additional land acquisition serving for construction implementation

Order

Number of

affected households due to additional

land acquisitio

n (HHs)

In which No of

affected organisations due to additional

land acquisition

In which Total of

approved plans of

compensation &

assistance as

anticipated

No of HHs with

the 1st time of

land acquisiti

on

No of HHs with both the first and 2nd time of land

acquisition

No of organizations with the 1st time of

land acquisition

No of organizatio

ns with both the first and

2nd time of land

acquisition Station

09 4 0 4 0 0 0 4 Station

10 11 0 11 6 0 6 17 Total 15 0 15 6 0 6 21

Total of area of additional land acquisition in S9 and S10:

58. Total of area of additional land acquisition as anticipated in S9 and S10 is 643.02 m2 in which 264.62 m2 belongs to affected households and 378.40 m2 belongs to organizations. 59. For S9; 27.32 m2 which belongs to affected households need to be acquired. 60. For S10, out of 615.70 m2 of acquired additional land, 237.30 m2 belongs to affected households and 378.40 m2 belongs to affected organizations. HPC has been directing MRB, DPCs, the inter-authorities to make the plan for the additional land acquisition in S9 and S10. Compensation and assistance for the additionally affected land shall follow the provisions of the approved Resettlement Framework and Resettlement Plan for the underground stations. Also, policy of additional support for affected households with more than a time of land acquisition was considered

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before approving of detailed compensation plans for the households. Ba Dinh District issued Letter No 2254/UBND-ĐSĐT to propose HPC’ approval on additional support for the HHs with second time of land acquisition. The HPC also issued Letter No.8550/VB-GPMB dated October 30, 2018, assigned to the Department of Natural Resources and Environment in coordination with the Department of Finance, the Department of Construction and related agencies to review and guide Ba Dinh and Dong Da Districts for the implementation in complying with the regulations of ensuring the synchronized policy on compensation, assistance and resettlement in the city area. On April 8, 2019, the Department of Natural Resources and Environment issued the document No 2855/STNMT-CCQLĐĐ to report to the HPC on the proposed implementation of multi-site clearance support, rental assistance for business households and support on production and business for households with additional land acquisition. Detailed plans of compensation and assistance for additional land acquisition at S9 and S10 was disclosed to some AHs in June 2019.. Please see Table 12: Total of area of additional land acquisition in S9 and S10.

Table 12: Total of area of additional land acquisition in S9 and S10

Order

Total of area of additional land

acquisition (m2)

Total of area of additional land acquisition for

households (m2)

Total of area of additional land acquisition for

organizations (m2)

Station 9 27.32 27.32 0 Station 10 615.70 237.30 378.40

Total 643.02 264.62 378.40 61. Up to quarter 2/2021, Districts have paid compensation & assistance to 12/15 AHs and 6/6 organizations for additional land acquisition. It is planned that in Quarter 3/2021, 3/15 remaining AHs will be paid. Also, a RP addendum for the additional land at S9 and S10 was cleared by ADB and approved in February 2021 which is the basis for monitoring the remaining work. Please see Table 13: results of implementation on corrective actions based on the RP addendum for the addtional land acquisition & resettlement at S9 and S10 approved in February 2021.

Table 13: Results of Implentation on corrective actions based on the RP addendum for the addtional land acquisition & resettlement at S9 and S10 approved in February 2021.

Action to take Responsibility Due date Results of

implementation/

Reasons

Review the support for the households leasing out their houses for businesses and affected businesses at Stations S9 and S10 and provide additional support.

MRB with support of LIC, Ba Dinh and Dong Da DPCs

By Q1/2021

Districts and Wards took the initiative in coordinating to check and notify the rented households to receive this assistance, but the house renters had returned the rented houses and did not

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implementation/

Reasons

come to receive this assistance

Bonus for timely handover

MRB with support of LIC, Ba Dinh and Dong Da DPCs

Upon the affected households handing over land on time

AHs and organizations did not hand over the land to project on time. So they are not eligible to receive the support

Support for employees of affected organization(s) due to disrupted income

MRB with support of LIC, Dong Da DPC

Upon receiving certification from the social insurance agency. Support due to disrupted income for an employee is calculated by 3 months of minimum salary confirmed by social insurance agency of district (based on the compensation plans of Districts issued to business organizations in total there are 19 laborers who are eligible for this support in which 6 laborers of Trang Thi Company and 13 in Cienco Company)

Up to now, 19/19 laborers have received this support

Payment for 15 AHs and 6 organizations

Ba Dinh and Dong Da DPCs with support of MRB

Q2/2021

12/15 AHs has received received compensation. 3/15 remaining AHs has not yet it.

Handing over relocated apartments to 3 AHs

DOC with support of MRB

Q2/2021

3/3 AHs already received relocated apartments.

Settlement of one grievance of one AHs at S9

Ba Dinh District Q1/2021

The grievance of one AHs at S9 was solved. The HH agreed and already received

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implementation/

Reasons

compensation and relocated apartments in Q4/2020.

IV INCOME RESTORATION PROGRAM (IRP)

1. Income Restoration Program (IRP) for AHs by Depot and Access Line: 62. The support policy for living stabilization and job change is applied in accordance with Decision No.23/2014/QD-UBND, which stipulates the contents approved by HPC pursuant to Land Law 2013 and the Government's decrees on compensation, support and resettlement when the State acquires land in the City. According to the specific policy applied for the Compensation Plan of the Depot and access line Component, the Project has two types of support: (i) Support for job transition by 5 times of agricultural land prices based on the unit prices stipulated in Decision No.23/2014/QD-UBND by HPC; (ii) Support for living stabilization equal to 30kg of rice/person/month for all family members: for 3 months for the AHs whose houses are partly affected and or 6 months for the AHs whose houses are fully affected. In addition, the affected household members who have completed the vocational training with graduated certificates will be supported with cash assistance which equals to VND 7,000,000 per laborer for tuition and VND 4,650,000 per laborer for buying practical toolkits. 63. Bac Tu Liem DPC already implemented measures of IRP based on the resettlement policy framework (RPF) applied for underground tunnel and stations for affected households in Depot and Access Line in 2016. Bac Tu Liem DPC built measures, issued decisions and all paid support for IRP of affected households (100%) in Depot and Access Line. In general, the provided income restoration program for the affected households is compliant with provisions in the agreed resettlement Policy Framework applied for underground tunnel and stations. 64. Income Restoration Program (IRP) for AHs by Depot and Access Line was implemented in 2014 and completed in 2016 in compliance with provisions in the updated resettlement plan (URP) approved in 2013 for Depot and Access Line – phase II.

Provision of the below IRP assistance as per URP for depot and access line includes:

a. For assistance to access micro-credit for DPs to re-establish their shops in other suitable sites, or reconstruct houses for rent, Districts broadly informed the assistance to micro-credit for displaced shops through Policy Banks located in each District. To create favorable conditions to AHs, those who are interested in it could go to the Policy Bank to borrow micro-credit with preferential and very low interest rates.

b. For priority in employment in the construction and operation of the Project for selected qualified and interested persons of both genders: Related to this assistance, AHs were informed of available jobs related to the project and advised on how to apply. Furthermore, MRB closely cooperated with the Metro Operation Company and directed the Contractors to provide priority in employment in construction and operation of the project through mass media and notices in each locality to AHs,

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broadly informed the recruitment and sent them to China for training courses and will work for the Metro Operation Company in the future in operation time of the project.

c. For provision of vocational training at state vocational training programs: Districts broadly informed vocational trainings to both of AHs and all of AHs understand very well the policy of the project. However, up to now, no one register a vocational training as they have their own jobs and are not interested in it.

65. Also, the additional support policy for the households affected by Depot and Access Line was carried out following Decision No 3855/UBND-ĐT on June 28th, 2016 of Hanoi People’s Committee. Please see the result of implementation through table 14 Progress of payment to AHs for the support on vulnerability, stabilization of production and business and occupation change by 5 times of agricultural land by Depot and Access Line.

Table 14: Progress of payment to AHs for the support on vulnerability and stabilization of production and business by Depot and Access Line.

I/ Supports on vulnerable AHs by Depot and Access Line

No Wards (Bac Tu Liem District)

No of vulnerable AHs to be entitled to receive the support on

vulnerability

No of vulnerable AHs who

received the support on

vulnerability

Remaining AHs who have not yet who received the

support on vulnerability

1 Minh Khai 3 3 0

2 Tây Tựu 25 25 0

Total 28 28 0

II/ Supports on stabilization of production and business by Depot and Access Line


No of AHs to be entitled to receive the support on

stabilization of production and

business

No of AHs who received the support on

stabilization of production and

business


support on stabilization of production and

business

1 Minh Khai 6 6 0

2 Tây Tựu 23 23 0

Total 29 29 0

III/ Support on occupation change by 5 times of agricultural land

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No of AHs to be entitled to receive the support on occupation change by 5

times of agricultural land

No of AHs who received the support on occupation change by 5

times of agricultural land


support on occupation change

by 5 times of agricultural land

1 Minh Khai & Tây Tưu

135 52 83

2. Income Restoration Program (IRP) for AHs by Underground Stations (CP03):

66. Income Restoration Program (IRP) for AHs by Underground Stations (CP03) have also been implemented in compliance with provisions in the agreed updated resettlement plan (URP), The support policy for the households affected by the Underground Stations is mentioned in the following table of benefit matrix (Table 15: Income restoration supports to Affected households in CP03).

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Table 15: Income restoration supports to Affected households in CP03

Kinds of support Provisions in the URP Results of Implementation (The measures have been provided to the households or not?)

Implementation plan for the measures which have not yet been included in the detailed compensation plans to the households

Support for AHs due to previous land acquisition at the affected area

The households whose only land was previously affected and houses were partly demolished (partly cut out) without relocation, now affected again (partly cut out) but without relocation: Assistance by 1,000,000 VND/m2.

The households whose land was previously affected (cut out or relocated), now totally affected and have to relocate: Assistance by 80,000,000 VND/land owner.

Yes

Support for relocating houses and assets

Cash assistance is VND 5,000,000/household if relocating within the city; VND 8,000,000/household if relocating to other provinces/cities

Yes

Support for livelihood stabilization

Cash assistance is equivalent to 30kg of rice/person/month for all family members

- For 3 months for the AHs whose houses are partly affected

- For 6 months for the AHs whose houses are fully affected

Yes

Support on stabilization of production and business

- For HHs who are leasing their house out for business: (i) 30% of annual income after tax according to the average income of 03 continuous years if the HHs have registration and pay tax for income from leasing out of the house or business; (ii) VND 2,500,000/household if the HHs have no registration and do not pay tax for the income from leasing

- For HHs having business with license affected and having to relocate: (i) Assistance in cash equivalent to 30% annual income after tax according to the average income of 03 continuous years; (ii) Assistance for transportation of goods to the new location; (iii)

19/56 business households already received the support on stabilization of production and business in CP03.

There are still 37 remaining AHs who have not yet received this support

- DPCs and Tax Departments are reviewing and verifying whether AHs are eligible to receive this assistance. Incomes after taxes of the AHs have been calculated by the District Tax Office. Also, HPC requested Hanoi Tax Department to issue a letter of instructions. The Hanoi Tax Department has coordinated with districts tax departments to instruct the document on average income after tax and is implementing the support on stabilization of production and business for households.

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Assistance for costs of finding the new relocation to re-establish business.

- For HHs having business without license affected and having to relocate: VND 2,500,000/household

Currently, MRB has been working closely with Ba Dinh, Dong Da and Hoan Kiem districts to request tax offices of Ba Dinh and Dong Da districts to confirm the average income of businesses households. The plan of income determination and payment support on stabilization of production and business for the remaining households will continue to be implemented in quarters 3-4/2021.

- Assistance for vocational trainings and employment for the affected production, business households who have to relocate: all members of the HHs who are in labor age and unemployed shall be offered a free vocational training course

- Cash assistance to find job or to purchase equipment for establishing business: VND 4,650,000/person

Yes

Support for rental allowance

- For the HHs who have to relocate and are eligible to be compensated on land and house, registered for relocating to resettlement apartments: VND 1,000,000/person. The assistance period is calculated from the time when affected land is handed over to the time of having the notice of receiving the apartment

- For the HHs opt to self-relocate: VND 1,000,000/person for 3 months

Yes

Support for self-relocating

Assistance by cash, calculated by the formula: T= S tdc x G x 0,3, in which:

T: Assistance amount for self- relocation

Stdc: Area of apartment as in the individual resettlement plan approved by DPC (m2) G: Average selling unit rate of the apartment approved by

Yes

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Department of Construction in the relocating building of the Project (VND/m2)

According to Decision 47/2016/QD-UBND dated on November 8, 2016

VND 6,800,000/m2 Support for the house renters

Cash assistance is VND 500,000/renting contract Not yet Districts and Wards took the initiative in coordinating to check and notify the rented households to receive this assistance, but the house renters had returned the rented houses and did not come to receive this assistance.

Support for employees of affected organization(s) due to disrupted income

- Support due to disrupted income for an employee is calculated by 3 months of minimum salary confirmed by social insurance agency of district

-For support for employees of affected organization(s) due to disrupted income : Upon receiving certification from the social insurance agency. (based on the compensation plans of Districts issued to business organizations in total there are 66 laborers who are eligible for this support in which 6 laborers of Trang Thi Company; 13 in Cienco Company and 47 laborers in GTC Hotel).

Up to 2020, 66/66 employees have received this support.

Bonus for timely handover of land

- For HHs whose residential land is totally or partly acquired but their houses are totally demolished (i) VND 30,000,000/household if land is handed over within 01 day from the date of receiving compensation and allowances; (ii) VND 20,000,000/household if land is handed over within 04 days from the date of receiving compensation and allowances; (iii) VND 15,000,000/household if land is handed over within 05 days from the date of receiving compensation and

Yes

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allowances; (iv) VND 10,000,000/household if land is handed over on the required land-handover date.

- For HHs whose land is partially acquired: Cash assistance is VND 500,000 – 2,000,000/m2 depending on the time of handover

- Assistance for the State owned agencies and organizations who have land acquired

- Cash assistance for the actual movement related costs - Assistance for renting of the workplace while waiting for

the new relocation arranged by the City.

Yes

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67. On April 8th, 2015, People's Committee of Hanoi City issued Document No. 2281/UBND-TNMT on supplementary support policies (applied for underground section) - Hanoi City Urban Pilot Railway Project Noi, Nhon - Hanoi Railway Station (Line 3). One of the supports mentioned in this document is to support production and business stabilization for businesses households with and without registration licences or not paying taxes. 68. On October 13th, 2017, the Hanoi Tax Department issued Document No.67423/CT-QLĐ requesting the tax office of Ba Dinh, Dong Da and Hoan Kiem Districts to confirm the average income after-tax of business households. 69. On August 1st, 2018, Hoan Kiem District Tax Office sent Official Letter No.14935/CCT-CN-THĐ to Hoan Kiem District Project Investment Management Board to confirm the average income after-tax of 12 household business. 70. On May 20th, 2019, MRB sent Document No.1032/ĐĐTT-THDA1 to ask Dong Da District Tax Office to determine the average income after tax for businesses households for constructing S10 underground station under Hanoi Urban Pilot Railway Project. But so far, MRB has not received a response from the District Tax Department of Ba Dinh. 71. On October 23rd, 2020, MRB sent letter No. 1873/ ĐĐĐT-THDA1 requesting Ba Dinh, Dong Da and Hoan Kiem districts to review the support for stabilizing production and business for the remaining households to ensure adequate benefits for AHs. of AHs to fully receive this support according to the content stated in Document No. 2281 / UBND-TNMT dated April 8, 2015. 72. According to the URP approved in 2015, 95 households whose income and livelihoods are affected by land acquisition: assistance for business and production stabilization will be provided in cash from VND 2,000,000/ a household to 30 % of annual income from the business after tax. However, based on the documents and actual plans of compensation certified by Wards and Districts, there were only 56 AHs who were directly doing the business, the remaining households are renters or those who were leasing their house out for business had returned the rented houses and did not come to receive this assistance although Districts and Wards took the initiative in coordinating to check and notify the rented households to receive this assistance. 73. On June 2nd, 2021, MRB sent a letter No. 900/ĐĐT-THDA1 proposing Dong Da and Hoan Kiem districts to instruct Ward People's Committees and the Compensation Council to coordinate with the Tax Department to review the support for production stabilization & business for the missing households in order to ensure the rights of the affected households to receive this support fully according to the contents stated in the document No. 2281/UBND-TNMT dated April 8, 2015. 74. Up to date, out of 56 affected business households, in Package CP03, 19 businesses households got the support on stabilization of production and business in which 12 businesses households in S9; 3 in S10 and 4 in S12. 37 remaining affected households have not received them yet. 75. Currently, MRB has been working closely with Ba Dinh, Dong Da and Hoan Kiem districts to request tax offices of Ba Dinh and Dong Da districts to confirm the average income of businesses households. MRB will closely coordinate with relevant districts and tax departments to carry out the necessary procedures such as determining lists of business households with or without registrations, preparing appraisal documents, informing to AHs and coordinating for payment of remaining AHs in Q2-Q3/2021. However, the final list of eligible HHs and average income of these business HHs has not yet been confirmed Taxes Departments due to obstructions during implementation. The reason for this prolonged delay is that The Tax Department applies the lumsump tax rates per month

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to a number of business households according to regulations. That is the reason why Tax Departments cannot determine the average income after tax for some business households. Therefore, District have not yet paid the support on stabilization of production and business to remaining businesses households with registration. Please see the details in Table 16: Progress payment of support on stabilization of production and business for affected households in CP03.

Table 16: Payment progress of support on stabilization of production and business

No Underground

stations Number of business

households

No of business households who

received support on stabilization of production &

business in Q2/2021

No of business households who

received support on stabilization of production &

business up to Q2/2021

No of business

households who have not yet received support on

stabilization of production &

business

1 Station No.9 13 0 12 1

2 Station No.10 10 0 3 7

3 Station No.11 18 0 0 18

4 Station No.12 15 0 4 11

Total 56 0 19 37

V. GRIEVANCES AND REDRESS MECHANISM

A. Grievances

76. Up to date, there are still 40 remaining grievances or obstructions relating in compensation policies, project design, inheritance procedures, policy of relocation and impacts due to construction etc. in which 35 in Depot & Access Line; 5 grievances or obstructions of AHs in Package CP03 (Underground Stations). 77. As mentioned above, in quarter 2/2021, there are still 40 remaining grievances or obstructions of AHs in which 35 grievances in Depot and Access Line and 5 grievances or obstructions at CP3 while in Q1/2021, there were 40 grievances or obstructions. Within a week since receiving any grievances, MRB takes a prompt actions to inform and coordinate with relevant authorized agencies to resolve the grievances. In general, the grievances are resolved on average within 1 month and they are typically resolved at District level. However, depending on simple or complicated grievances, close coordination among relevant authorized agencies at both levels (wards, districts, city) under the direction of HPC has been made as soon as possible All grievance resolutions have to comply with the Vietnamese law and Decision no 80/UBND dated on November 2014 of HPC. Please see Table 17: Grievances or obstructions of affected households.

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Table 17: Grievances or obstructions of affected households

Order

Depot & Access Line

and Underground

tunnel & stations

Total of remaini

ng complaints of AHs

Main reasons for complaints

Complaints about

compensation and support

Complaints

about DMS

Conflict among

AHs about

land right use

Complaints about quality of RS

Complaints related

to Resettle

ment

Complaints about

construction

impacts or design

I Depot 35 35 0 0 0 0 0 Sub-total I 35

II Underground stations

1 Station No.9 3 0 0 0 0 0 3 2 Station No.10 0 0 0 0 0 0 0 3 Station No.11 2 2 0 0 0 0 0 4 Station No.12 0 0 0 0 0 0 0 Sub-total II 5

Total (I+II) 40 37 0 0 0 0 3

Note: There were 40 grievances or obstructions of affected households in Quarter 1/2021, while in Q2/2021, there are 40 remaining grievances or obstructions in which 35 from at Depot (as reported from Hanoi Inspectorate) and 5 in CP03.

1. For households affected by Depot and Access line

On-going grievances by Depot and Access Line

78. For AHs affected by Depot and access line, after Bac Tu Liem District approved the compensation plans, households still disagreed with them and continued to lodge complaints (December 26th, 2014). Bac Tu Liem District People's Committee assigned the District Inspector to consider, verify and issued 56 decisions to verify the contents of the complaints and to inform the screening the complaints. 79. On May 15th, 2015, Bac Tu Liem District already settled 56 complaints 80. However, 35 affected households disagreed with the complaint settlement decision of the District People's Committee and appealed to HPC. HPC’s decision to settle complaints complies with the policy of compensation and support of the District People's Committee for households. 81. Disagreeing with the complaint settlement results of Hanoi People's Committee, 42 households continued to lodge complaints to ADB. At some meetings, HPC concluded that all received complaints by ADB would be transferred to the related agencies including Bac Tu Liem District, MRB and Site Clearance Steering Committee for review. 82. In November 2017, ADB hired an independent resettlement monitoring consultant unit to inspect and review complaints from AHs. On that basis, ADB proposed a meeting among Bac Tu Liem District, MRB, independent monitoring experts and AHs to clarify the additional work performed

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for affected AHs. to their complaints. It is recommended by ADB that a meeting among Bac Tu Liem District, related agencies, MRB and an independent expert from ADB with affected households shall be organized soon to resolve on going grievances for closing in accordance with SPS 2009 – ADB safeguards policy. 83. Based on the recommendation from ADB, MRB already issued Letter No 286/ĐSĐT-DA1 dated on March 6th, 2018 to propose Bac Tu Liem District to hold a meeting but the meeting is still pending. 84. According to Letter 100/TB-VP, HPC has assigned the DoNRE to take the lead with Bac Tu Liem District, MRB and related agencies to inspect and settle existing grievances according to regulations and report results to the HPC and ADB in accordance with regulations and notifications in August 2018. 85. On October 3rd, 2018, after reviewing procedures and documents with Bac Tu Liem District to solving grievances for affected households in Depot and Access Line, DoNRE sent Letter No 8217/STNMT-CCQLĐĐ to HPC and confirmed that related departments, Bac Tu Liem District and related agencies had solved grievances in compliance with Vietnamese regulations and Law. 86. On November 6th, 2018, MRB has sent letter No 1911/ĐSĐT-VP to DoNRE and Bac Tu Liem District to propose to solve the on-going existing grievances following the recommendation of ADB by organizing a meeting as mentioned above. 87. On December 19th, 2018, ADB sent a letter to HPC to recommend that HPC representatives, Bac Tu Liem DPC and the relevant wards’ local leaders to hold a meeting with complainants with the attendance of ADB consultants to resolve their grievances, following the grievance redress mechanism in the project’s approved resettlement plan. On-going grievances are currently waiting for comments from HPC. MRB is working with Bac Tu Liem DPC to soon organize a meeting of the DPC with the complainants as requested by ADB and HPC. 88. On January 7th, 2019, HPC issued Letter No.181/VP-GPMB to the DONRE to chair and coordinate with Bac Tu Liem District People's Committee, City Inspectorate and related agencies to hold a dialogue meeting with affected households with the participation of the ADB to resolve complaints related to land acquisition and resettlement at Depot and Access Line. In addition, HPC also requested DONRE to instruct the People's Committee of Bac Tu Liem District to consider and resolve grievances according to regulations, synthesize the report and inform the results to ADB within January 2019. 89. On March 12th, 2019, DONRE organized a dialogue meeting among Bac Tu Liem District, City Inspectorate, MRB, PMS2 consultants, related agencies and affected households with the participation of ADB. At the meeting, affected households expected that Bac Tu Liem DPC should review the grievances and documents to (i) redefine the origin of land use, (ii) redefine the time of house construction on land of affected households, (iii) policies in Letter 3855/UBND-ĐT issued on June 28th, 2016 from HPC which should be fully implemented to support affected households, and (iv) policies should be publicly disseminated to each household and sent to them by official written letters. 90. On March 27th, 2019, the DoNRE sent Document No.2427/STNMT-CCQLĐ, proposing the Hanoi People's Committee to direct the People's Committee of Bac Tu Liem District to organize propaganda, advocacy, dialogue, answer and document provision, evidence relating to the determination of the origin of land use, the construction time of the works on this land. In case of disagreement with the decision of the Bac Tu Liem DPC and the second complaint, the HPC has

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assigned the City Inspectorate to hold a debate and report to the City to resolve according to the Law on Complaints. 91. After the meeting with the donor, on May 3, 2019, the Hanoi People's Committee issued a notice No. 133/TB-VP to assign to the City Inspectorate to continue resolving in accordance with the law for the AHs who still have grievances of compensation and site clearance plans at Depot area. 92. In May 2019, Hanoi City Inspectorate chaired a meeting with Bac Tu Liem District to assign to Bac Tu Liem District's Department of Natural Resources and the People's Committee of Tay Tuu Ward to review the origin of land use and the time to houses built on land of The AHs with grievances and report to Hanoi City Inspectorate. 93. On June 13th, 2019, ADB forwarded for MRB and HPC grievances of AHs at Depot and Access Line regarding land acquisition and resettlement and request HPC to handle outstanding complaints in compliance with ADB’s Safeguards Policy Statement 2009. 94. On July 13th, 2019, MRB sent Letter No 1592/ĐSĐT-VP with attached outstanding complaints of AHs at Depot and Access Line in Tay Tuu – Bac Tu Liem District to Hanoi City Inspectorate to review and handle in compliance with the Vietnamese Law and request the Hanoi City Inspector to provide the information and results in order that MRB could make a report to ADB. 95. On August 6th, 2019, Hanoi City Inspectorate issued Letter No.3667/TTTP-P2 to report to HPC about the result of resolution for complainants and recommendations by Depot and the Access Line related to support for job transition and training based on a review of legal basis, land use origins, and application of the approved policy of compensation, assistance & resettlement. 96. On October 16th, 2019, HPC issued Letter No. 9820/VP-GPMB to assign to Department of Natural Resources and Environment to chair and coordinate with Department of Finance, Hanoi Inspectorate, People's Committee of Bac Tu Liem district and related agencies in order to propose support policies for 135 affected households with agricultural land ratios of more than 30% to be acquired and report the results to the HPC within October 2019. 97. On January 15th, 2020; 36 AHs of Tay Tuu Ward in Depot area sent a letter to ADB in which propose Hanoi Inspectorate to provide the results of grievances resolutions. 98. After receiving the forwarded letter from ADB with attached complaints of 36 AHs on February 20th, 2020, MRB issued letter No 296/ĐSĐT-VP on February 2020 to propose Hanoi Inspectorate and Bac Tu Liem for grievances resolutions results and inform to AHs and MRB on the results to assume that the project is carried out in the right regulations of the Vietnamese law and Donor’s requirements. 99. On March 6th, 2020, Hanoi People’s Committee (HPC) issued Letter 1950/VB-GPMB regarding the proposal of ADB. In this letter, HPC assigned Hanoi Inspectorate to coordinate with Hanoi Citizenship Reception Board, MRB and related Hanoi People’s Districts to study and issue a letter with information provisions to ADB. 100. On April 29th,2020, MRB consolidated grievances and resolution status for AHs at Depot (included 36 AHs lodged at ADB on February 15th, 2020) and issued letter No 76/BC-ĐSĐT-VP to report to Hanoi Inspectorate for consideration and resolutions 101. On June 1st, 2020, Hanoi Inspectorate issued letter no 2328/TTTP-P6 (with attached letter No 202/BC-UBND of Bac Tu Liem District) to report to HPC on results and status of grievances resolutions of AHs at Depot and Access Line.”

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102. For grievances of AHs at Depot and Access Line – Phase 1, Bac Tu Liem District is waiting for the opinions of direction from HPC to approve additional assistance of AHs for the next implementation. With regard to grievances of AHs at Depot and Access Line – Phase 2, The HPC has directed the competent authorities including People's Committee of Bac Tu Liem District, City Inspectorate, Department of Natural Resources and Environment to resolve in accordance with the law. 103. On August 22nd, 2020, household Le Thi Tham in Depot - representing 36 affected households continued to send letters to ADB, Hanoi People's Committee, Bac Tu Liem District People's Committee, MRB and other related agencies to propose. i) City Inspector responds to the results of checking, inspecting and examining each affected household whose land was acquired in Depot and Access Line at the request of households at the meeting on March 12th, 2019, (ii) holding a follow-up meeting between relevant leaders and affected households in Depot and Access Line as soon as possible to deliver early results and AHs in Depot look forward to the legitimate rights and interests of households soon. 104. On August 31st, 2020, ADB sent a letter to the People's Committee of Hanoi, enclosed with complaints from affected households in Depot and Access Line. At the same time, ADB looks forward to receiving updates on the handling of complaints soon, including (i) the findings of the Hanoi Inspectorate on complaints made by households in Depot, (ii) the date that the findings of the Inspector of Hanoi City sent to the affected households and the households' feedback on those conclusions; and (iii) actions taken by the Hanoi People's Committee and MRB to thoroughly resolve complaints and complaints in order to comply with the project's resettlement policy. ADB looks forward to receiving updates on September 4th, 2020. In addition, in order to resolve existing complaints and non-compliance issues, ADB requested a meeting between ADB and representatives of the People's Committee of Hanoi, MRB, and Bac Tu Liem District People's Committee on the week from the date of September 14th, 2020 to get an agreed action plan to address existing issues related to resettlement. 105. On September 9th, 2020, the People's Committee of Hanoi issued Document No. 7735/ VP-GPMB and assigned the City Inspectorate to chair and coordinate with the People's Committee of Bac Tu Liem District and Hanoi Urban Railway Management Board (MRB) to study documents and grievances at ADB’s request and provide information in writen for ADB. 106. On September 18th, 2020, the City Inspectorate held a meeting with the participation of representatives of the People's Committee of Bac Tu Liem District, MRB and PMS2 consultant. At the meeting, the City Inspectorate announced the following: (i) The City Inspectorate has verified 41 grievances for second time at Depot and Access Line (including both phase 1 and phase 2); (ii) 6/41 households have withdrawn their complaints, the remaining complaints are 35 cases. HPC has issued 35 decisions for all 35 complaints and sent to all 35 households by post; (iii) according to the provisions of the administrative law, in case households do not agree with the decisions of complaints resolutions, they have the right to initiate an administrative action in court. And on September 24th, 2020, Hanoi Inspectorate issued letter no 4454/TTTP-P2 to report to ADB the above contents. see Appendix 5: The status of grievances resolutions of 36 AHs in Depot Area. 107. After receiving the letter of Ms Thắm (representative of 36 AHs at Depot) sent grievances to ADB on November 9th, 2020, ADB issued a letter to to propose HPC to update on the current status of addressing the complainants of each household who signed the complaint letter, including (i) dates when these households first submitted their their complaint to the Project Grievance Redress Mechanism; (ii) the history of actions taken by relevant authorities to address these complaint, including all meetings and official communications sent to the households; and (iii) other actions

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planned or currently being taken by Ha Noi City Peoples’s Committee and Ha Noi Metropolitan Railway Management Board to expedite resolution of this complaint in compliance with the project resettlement policy. 108. On November 19th, 2020, HPC issued letter No 10086/VP-GPMB assigning Bac Tu Liem District to chair, coordinate with Hanoi Inspectorate, MRB and relevant agencies to check and review and provide the written letter with provision of information to report to ADB. At the same time HPC requested Bac Tu Liem District to review unsolved grievances resolutions related to land acquisition of the Project as regulated then report the results of implementation to HPC before November 30th, 2020. 109. On December 15th, 2020, MRB issued letter no 2159/ĐSĐT-VP to kindly request Bac Tu Liem District to update the contents under the HPC’s letter no 10086/ VP-GPMB of HPC related to the status of handling grievances of AHs at Depot and Access line to report to ADB. 110. On February 9th, 2021, the City People's Committee issued letter No.445/UBND-GPMB to report, proposing the Prime Minister to consider and approve the policy of supporting job transition & seeking when the State acquires more than 30% of the agricultural land area which is used for the implementation of Depot construction project under the Hanoi Pilot Urban Railway Project for the households and individuals involved. 111. On February 24th, 2021, Ms Thắm (representative of 36 AHs at Depot) continued to send grievances to ADB, HPC, Bac Tu Liem District and MRB and related agencies to request feedbacks on information provisions of grievances resolutions for AHs in Depot Area. 112. On March 6th, 2021, the Government Office issued Letter No.1442/VPCP-NN reporting the direction of Deputy Prime Minister Trinh Dinh Dung: “Assigning the Ministry of Natural Resources and Environment to guide the People's Committee of Hanoi in accordance with the regulations, the Ministry of Natural Resources and Environment shall chair, and coordinate with the People's Committee of Hanoi city in proposing a plan in case of obstructions for the Government to consider and decide in accordance with the regulations”. 113. On March 11th, 2021, ADB sent a letter to the Hanoi People's Committee with information related to the complaint of Ms. Tham representing 36 households affected by the Depot area. ADB looks forward to receiving updates on grievance redress status soon, in which if points are stated 1) the results of the inspection and review of recommendations of each affected household by the Hanoi Inspectorate since the meeting. March 12, 2019 between representatives of affected households and related agencies and agencies held at the headquarters of People's Committee of Bac Tu Liem district; ii) the date when decisions are sent to each of these households after receiving the complaint resolution decision and iii) other actions taken by the Hanoi People's Committee and MRB to promote compliance with the project resettlement policy and grievance redress mechanism. In addition, ADB wishes to request the People's Committee of Hanoi to hold a meeting in March 2021 with the participation of representatives from Hanoi People's Committee, MRB, Bac Tu Liem District People's Committee and ADB and representatives of affected households to discuss and answer the concerns of households. 114. On March 12th, 2021, the People's Committee of Hanoi issued report No.728/UBND-GPMB proposing the Ministry of Natural Resources and Environment to soon submit to the Prime Minister for approval the support policy proposed by the City People's Committee in Document No. 445/ UBND-GPMB dated February 9th, 2021.

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115. On March 22nd, 2021, Hanoi People's Committee sent letter No. 2241/VP-GPMB to ADB regarding the contents related to document No. 445/UBND-GPMB, No.1442/VPCP-NN and No.728/UBND-GPMB as stated above. Currently, Hanoi People's Committee is waiting for results from the Ministry of Natural Resources and Environment and the Prime Minister to implement. 116. On April 1st, 2021, the MONRE issued Document No.1541/BTNMT-TCQLĐĐ requesting the Hanoi People's Committee to direct, review settlement of support for training, career change and job seaking for 135 AHs in accordance with the policies and laws at the time of approving the policy framework on compensation, assistance & resettlement to ensure the interests of the people whose land is acquired. In case, the Hanoi People's Committee does not implement but continues to propose the application of support policies for training, conversion and job seaking as the policy framework on compensation, support and resettlement of the Project approved following the provisions of Clause 2, Article 1 of Decree No. 197/2004/NĐ-CP dated December 3rd, 2004 of the Government, the People's Committee of Hanoi is requested to report to the Prime Minister for consideration and settlement. 117. On May 21st, 2021, ADB sent a letter to request HPC to support MRB by asking the City Inspectorate and Bac Tu Liem DPC to cooperate with the external monitor’s data gathering activities in order to overcome long-outstanding resettlement issues in this project. 118. On May 27th, 2021, Vice Chairman of Hanoi People's Committee Duong Duc Tuan directed the Hanoi City Inspectorate and Bac Tu Liem District People's Committee to cooperate with the project's independent resettlement expert in collecting information about the status of complaints and settlement of complaints of households affected by Depot and Access Line.

Grievances of cracks on houses at Tay Tuu Road No 70 – CP01 (completed)

119. Between February 27th, 2019 and March 7th, 2019, MRB organized site visits to the construction area of the item: road underneath access bridge to Depot of CP01 and received grievances from people living near the area on the cracks on their houses of Mr Nguyen Dang Chien and Ms Dang Thi Doan Huong who are representatives for households Đinh Van Su, Dinh Van Vien, Pham Thi Duyen, Pham Quang Trung, Ta Xuan Luan, Bui Van Truong, Nguyen Khac Phuong living on road No 70, Tay Tuu, Tay Tuu Ward, Bac Tu Liem District. They requested to solve the cracks on their houses due to the construction impacts. 120. In order to ensure the life of people, quality and progress of the contract package, MRB issued letter No 440/ĐSĐT-DA1 to request Daelim Contractor and Systra Consultant to implement the following tasks: (i) To recheck the construction method and solutions for safety assurance during construction to completely avoid collapse of people’s houses and (ii) To check and evaluate the damages caused by the construction progress (if any) and to compensate the damaged properties as per the Contract regulations and law regulations. 121. Right after receiving MRB’s letter No 440/ĐSĐT-DA1, Daelim Contractor has immediately adjusted the method of compaction to prevent any potential damages to residents’ properties. At the same time, Daelim has been carrying out the crack investigation in residents’ houses at the construction site of Road underneath the Access Bridge to Depot and working closely with the local Authorities (Tay Tuu Ward) on the present issue. 122. On May 10th, 2019, MRB issued letter 945/ĐSĐT-VP-DA1 to propose Bac Tu Liem District and Tay Tuu Ward to redefine the origin of land use and the origin of houses built on land of AHs in

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order that MRB could use it as a legal basis to reply to AHs and redress the grievances on cracks on their houses following the legal regulations. 123. On June 14th, 2019, Bac Tu Liem District People's Committee sent Official Letter No. 2300/UBND-TNMT, assigning the People's Committee of Tay Tuu Ward to chair and coordinate with MRB, Department of Natural Resources and Environment, Urban Management Division, Construction management Team and Bac Tu Liem district land fund development center to review, verify and clarify the following contents: (i) check and record the current situation on households' land, record quantity and works affected by the construction of the Depot project and make a list of reports to the District People's Committee, (ii) Check documents on the compensation and support regarding the land of the households at the Depot project to report and propose to the District People's Committee to consider and solve the problem of the project during construction of Depot project. 124. Implementing the direction of the People's Committee of Bac Tu Liem District, on June 20th, 2019, the People's Committee of Tay Tuu Ward chaired the meeting with the presence of MRB, Department of Natural Resources and Environment, Urban Management Division and Bac Tu Liem district land fund development center and DaeLim contractor to implement the tasks and plans assigned by Bac Tu Liem district People's Committee. 125. According to the PMS2 environmental specialist's result with the contractor, the contractor is expected to handle and repair cracks for households immediately after the completion of the road construction work. By the end of quarter 1/2020, Bac Tu Liem District, MRB, the contractor has resolved the grievances for AHs due to construction impacts. 2. For households affected by underground stations

126. For Package CP03, there are still 5 grievances or obstructions of affected households in which three in S9 and two in S11. 127. For Station No 9, there are still 3 outstanding grievances in total. Eight (08) AHs affected had complaints about the construction of S9’s ventilation shaft. The Hanoi Inspectorate has reviewed the grievances and HPC responded to the AHs by written documents based on the conclusion of the Government Hanoi. HPC issued Letter No 100/T-VP to apply force eviction plans in August 2018 for these 8 households who has not executed law regulations. Districts are reviewing for force eviction plans and applying them by Quarter IV/2018. Up to date, most of eight affected households did agree about the design locations for ventilation shafts in which 6/8 households received the compensation. Also, there is a grievance from HH Nguyen Thi Van Anh asking for extra support of house repairs and additional land acquisition of the second time. Ba Dinh District and MRB already submitted letter No 2254/UBND-ĐSĐT dated on October 12th, 2018 to ask for HPC’ approval. The HPC also issued Letter No.8550/VB-GPMB dated October 30, 2018, assigned to the Department of Natural Resources and Environment in coordination with the Department of Finance, the Department of Construction and related agencies to check and guide Ba Dinh District to comply with the regulations of ensuring the synchronized policy on compensation, assistance and resettlement in the city area. On April 8th, 2019 DoNRE issued Letter no 2855/ STNMT-CCQLĐĐ reporting to HPC about grievances sovling results on extra support of house repairs and additional land acquisition of the second time and guided Ba Dinh District to implement the compensation plans complying with the law. HH Nguyen Thị Van Anh already agreed to received the compensation and handed over to the project in Q4/2020. 128. As for S10, in Q3/2020, there were 3 arisen grievances or obstructions, 2/3 grievances/ obstructions have been solved. In Q4/2020, 1/3 remaining grievance has been solved.

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129. As for S11 station, there are 2 remaining grievances or obstructions relating to the assessment of sustainability of the house after being partially acquired. In April 2021, the results of the assessment showed that the whole building has to be demolished even though this building is partially cut out. On April 16th, 2021, MRB issued letter no 78/BC-ĐSĐT-DA1 with a draft of compensation plans and asked for HPC for approval. 130. Hanoi People's Committee has directed the DCARBs of districts and inter-local authorities to carry out land acquisition procedures, approved compensation plans and resettlement plans in accordance with the legal regulations. 131. Hanoi People's Committee has issued Letter No 100/TB-VP and No 181/TB-VB and strictly directed the DCARBs of districts and inter-local authorities to settle grievances and carry out land acquisition procedures, approved compensation plans and resettlement plans in accordance with the legal regulations. 132. MRB has strictly been coordinating with DPCs, the inter-authority and related agencies to receive, screen, monitor and solve grievances for AHs and organizations on time under the direction of HPC. Details of grievances or obstructions are demonstrated in Table 18: Contents of grievances or obstructions of AHs and organizations in CP03.

Table 18: Contents of grievances or obstructions of AHs and organizations in CP03

No

Package CP03

Number of grievances or obstructions

Contents of grievances or obstructions Households Organizations

Underground Stations

1 Station No 9 3 0

- 08 AHs did not agree with the position of ventilation shaft, which is supposed to be too close to their houses. Their complaints have been handled by the Hanoi Inspectorate. 6/8 Ahs already agreed with the policy and handed over the land to the project in Q4/2019. There are 2 remaining AHs who have not yet received the compensation for the first time of land acquisition.

- For the additional land acquisition: + District has been checking documents for inheritance procedures and soon arrange the calendar to pay to HH named Trung. + MRB continues to coordinate with District to persuade 3 remaining AHs for receiving compensation money.

2 Station No 10 0 0

3 Station No 11 2 0

Household Kim Anh and Nguyen Thu Lương at 23 Quốc Tử Giám waited for results assessing the sustainability of her house from an independent consultant after being partially cut out/ acquired. In April, the results of the assessment showed that the whole building has to be demolished even though this building is partially cut out. On April 16th, 2021, MRB

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No

Package CP03

Number of grievances or obstructions

Contents of grievances or obstructions Households Organizations

Underground Stations

issued letter no 78/BC-ĐSĐT-DA1 with a draft of compensation plans and asked for HPC for approval.

4 Station No 12 0 0

Total 5 0 5

Notes: Up to quarter 1/2021, for CP03, there were in total 5 grievances or obstructions of AHs and organizations. While in Quarter 2/2021; zero grievance or obstruction has been solved. Therefore, there are in total 5 remaining grievances or obstructions which will have to be solved.

B. Grievance Coordination Mechanism (GCM)

133. Hanoi Railway Management Board has been coordinating with Departments of compensation, assistance and resettlement of districts to develop a grievance coordination mechanism (GCM) including the following: (i) Coordination among related authorities in redressing complaints of organizations and individuals affected by the implementation of the Hanoi Metropolitan Railway Project in Hanoi City (Nhon - Hanoi Railway Station), (ii) the objects of application, (iii) coordination principle, (iv) coordination method. GRC was reviewed by Department of Justice for appropriate legal basis on July 2018. In August 2018, HPC also issued Letter No 6535/ VP-ĐT to ask MRB to coordinate with Ba Dinh, Dong Da, Hoan Kiem, Cau Giay and Bac Tu Liem Districts reviewing and complete the contents of GCM by clarifying procedures, time of solving grievances and clear responsibilities of related agencies. 134. MRB already had a meeting with HPC to explain the content of the grievance redress mechanism in early October 2018. HPC is reviewing and soon approving the grievance coordination mechanism (GCM). 135. MRB issued Decision No.161/QĐ-ĐST-VP dated 16/10/2018 on the establishment of the team to receive, review and handle complaints and proposals related to the Project in order to record, monitor, review and classify complaints as well as to advise on resolution options, provide feedbacks to the complainants, organize meetings and summarize reports to HPC and ADB. 136. After the meeting among HPC with donors’ mission on April 24th, 2019, HPC issued a notice No 133/TB-VP to assigned MRB to chair and coordinate with Department of Justice, City Inspectorate, People’s Committee of Ba Dinh, Dong Da, Hoan Kiem, Bac Tu Liem and related agencies to complete the contents of draft guideline of GCM related to the Project. 137. Following the direction of HPC, the MRB drafted a guideline of GCM and sent the official letter No. 1136/ ĐSĐT-THDA1 dated May 30th, 2019 to ADB donors and Official Letter No. 1163/ĐSĐT-VP on June 3rd, 2019 to City Citizen Reception Board, HN Inspectorate, and People's Committees of Bắc Từ Liêm, Nam Từ Liêm, Cầu Giay, Ba Đình, Đống Đa and Hoàn Kiếm consultating on the draft guiding of GCM before submitting to HPC for approval.

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138. On July 11th, 2019, ADB sent comments on a draft guidelines to agencies implementing grievances to organizations and individuals involved in project implementation. ADB recommends that a timeframe for dealing with each stage of grievance be addressed. 139. MRB has finalized the content and on September 14, 2019, MRB submitted the draft content guiding the grievance coordination mechanism in resolving complaints to the People's Committee of Hanoi for approval. 140. On September 25th, 2019, HPC issued the correspondence No 9003/VP-ĐT which mentioned: the grievances redress of organizations, individuals relating to the implementation of the Hanoi Pilot Light Metro Line Project, section Nhon – Hanoi Railway Station shall be performed in compliance with the law, the regulations of HPC in the Decision of No 80/QĐ-UBND dated November 14th, 2014. 141. On February 20th, 2020, ADB sent a letter to HPC to kindly propose to clarify how HPC will: (a) review and document eligible complaints of projects stakeholders; (b) proactively address grievances; (c) provide complaints with notice of chosen mechanism/ action to address grievances; (d) prepare periodic reports to summarize the number of complaints received and resolved, and final outcomes of grievances and chosen actions and (e) make these reports available to ADB upon request. 142. On March 6th, 2020, Hanoi People’s Committee (HPC) issued Letter 1950/VB-GPMB regarding the proposal of ADB. In this letter, HPC assigned Hanoi Inspectorate to coordinate with Hanoi Citizenship Reception Board, MRB and related Hanoi People’s Districts to study and issue a letter with information provisions to ADB. 143. On December 7th, 2020, MRB issued letter No 2095/ĐSĐT-DA1 to reply to ADB contents requested on October 13th, 2020 in which clarifying that the project's grievance redress mechanism is completely in line with ADB’s GRM and aligns with the project loan terms.

C. Other outstanding issues

144. According to the MOU agreed among ADB and Donors, HPC & MRB of a co-financers review mission implemented from 18th-29th November, 2019, there are some of other outstanding issues to be committed to carry out in the coming time. Please see details in Table 19 other outstanding issues and Results of implementation on the resettlement action plan and the plan for Q2/2021 agreed in the MOU in November 2019.

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Table 19: other outstanding issues and Results of implementation on the resettlement action plan for Q2/2021 and the plan agreed in the MOU in November 2019.

No Resettlement action plan for Q2/2021 and the plan agreed in the

MOU in November 2019.

Agreed timeframe of

completion

Results of implementation in Q2/2021 Reasons for delays/ Notes

1

Payment for 4 AHs

Payment for 3/15 AHs for the additional land acquisition

Q1/2020 0 AH has been paid. There are still 4 remaining AHs who need to be paid.

0 AH has been paid. There are still 3/15 remaining AHs.

Some obstructions of grievances have not been solved yet

2 Solving 40 grievances or obstructions.

Q2/2020 0/40 grievances or obstructions have been solved. So there are still 40 remaining grievances or obstructions.

Some obstructions of grievances have not been solved yet

3

Submission of the policy on compensation, assistance & evacuation for the impacts of the tunnel at CP03

Q1/2020 On May 14th, 2021, the MRB sent letter No 741/ĐSĐT-DA1 to propose the Hanoi People's Committee to: i/ assign the Department of Natural Resources and Environment to take the lead in reviewing the MRB's policy of compensation, support and temporary evacuation for AHs by tunnels; ii/ HPC is in charge of working with donor ADB on funding issue for compensation, support and temporary evacuation for affected households by tunnel construction.

On June 9th, 2021, MRB issued Document No. 936/ĐSĐT-DA1 submitting a draft policy on compensation, support and temporary evacuation for the AHs by tunnels impacts to ADB on the contents that MRB submitted to Hanoi People's Committee. in document No. 11/TTr-ĐSĐT-DA1 dated March 25th, 2021, and asked ADB for review and no objection.

On June 18, 2021, ADB sent faxed comments on the policy of compensation, support and temporary evacuation due to the impact of tunnels construction to MRB.

Obstructions on compensation of land restriction. MRB has to report to HPC to ask for a special policy on compensation and assistance

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Agreed timeframe of

completion


4

Submission of Action Plan of compensation, assistance & evacuation for the impacts of the tunnel at CP03

Q2/2020 Right after ADB and HPC approved the policy on compensation, assistance & evacuation for the impacts of the tunnel at CP03, HGU will submit the Action Plan of compensation, assistance & evacuation for the impacts of the tunnel at CP03 then MRB will submit it to ADB and HPC for approval. ADB. It is planned that the Action Plan of compensation, assistance & evacuation for the tunnels impacts will be submitted to ADB in Q2/2021.

The policy on compensation, assistance & resettlement for the impacts of the tunnel at CP03 is waiting for ADB & HPC’s approval

5

Submission of RP Addendum for the additional land acquisition and resettlement for AHs at S9 and S10 to ADB and HPC regarding compliance by applying the same URP approved in August 2015

Q3/2020 RP addendum for the additional land acquisition in S9 and S10 was signed by MRB and cleared by ADB and disclosed on ADB website on March 27th, 2021.

6

Resolution for on-going grievances at Depot and Access Line

Q1-Q4/2020

On April 1st, 2021, the MONRE issued Document No.1541/BTNMT-TCQLĐĐ requesting the Hanoi People's Committee to direct, review settlement of support for training, career change and job seaking for 135 AHs in accordance with the policies and laws at the time of approving the policy framework on compensation, assistance & resettlement to ensure the interests of the people whose land is acquired. In case, the Hanoi People's Committee does not implement but continues to propose the application of support policies for training, conversion and job seaking as the policy framework on compensation, support and resettlement of the Project approved following the provisions of Clause 2, Article 1 of Decree No. 197/2004/NĐ-CP dated December 3rd, 2004 of the Government, the People's Committee of Hanoi is requested to report to the Prime Minister for consideration and settlement.

waiting for results from the Ministry of Natural Resources and Environment and the Prime Minister to implement to ADB.

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Agreed timeframe of

completion


On May 21st, 2021, ADB sent a letter to request HPC to support MRB by asking the City Inspectorate and Bac Tu Liem DPC to cooperate with the external monitor’s data gathering activities in order to overcome long-outstanding resettlement issues in this project.

On May 27th, 2021, Vice Chairman of Hanoi People's Committee Duong Duc Tuan directed the Hanoi City Inspectorate and Bac Tu Liem District People's Committee to cooperate with the project's independent resettlement expert in collecting information about the status of complaints and settlement of complaints of households affected by Depot and Access Line.

7

Approval for GCM by HPC As soon as possible

On September 14th, 2019, MRB submitted the draft content of GCM to HPC for approval.

On September 25th, 2019, HPC issued the correspondence No 9003/VP-ĐT which mentioned: the grievances redress of organizations, individuals relating to the implementation of the Hanoi Pilot Light Metro Line Project, section Nhon – Hanoi Railway Station shall be performed in compliance with the law, the regulations of HPC in the Decision of No 80/QĐ-UBND dated November 14th, 2014.

On December 7th, 2020, MRB issued letter No 2095/ĐSĐT-DA1 to reply to ADB contents requested on October 13th, 2020 in which clarifying that the project's grievance redress mechanism is completely in line with ADB’s GRM and aligns with the project loan terms.

8

Assessment the temporary impacts during construction (*)

Q4/2019 A Traffic Management Plan (TMP) prepared by HGU and reviewed by MRB, has been approved by DOT to minimize the temporary impacts during construction including the impact by fencing the construction site for business households

MRB and HPC has not received any complaints on the fencing impacts to businesses affected household. HPC will consider on reducing taxes to them if any.

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(1) The impacts of temporary construction barriers cause to business households:

145. An approved Traffic Management Mlan (TMP) is a master plan prepared by contractors and reviewed by MRB and approved by the Department of Transport to minimize the temporary impact on traffic, life and business of organizations and individuals in the vicinity of the project, including the impact of construction impacts caused by construction barriers to households doing business at underground stations - package CP03. The Traffic Management Plan is a master plan that includes the dossiers of application for licensing such as: method statement of traffic assurance plan, traffic assurance regulation drawing and fence design drawing and a report to the Department of Transport on The application for a roadblade permit for DOT’s approval on the roadblocks plan. General requirements for the traffic management plan include: i/ The traffic management plan must ensure the minimum construction site to maximize the area for traffic. The Contractor must ensure safe and convenient circulation, lanes for people living around the site and to minimize business impacts for organizations and households around the construction barrier area of the project, ii/ Construction plans must be arranged in a rational and scientific manner, iii/Measures must be taken to control and handle dust, noise and environmental pollution, iv/ Supplied equipment and traffic control services should be in accordance with Vietnamese technical standards and QCVN 41-2016 (National Regulation on Road Signs Regulation), v/ Right after the construction method is approved, the Contractor will notify the relevant third parties 3 days prior to the construction at the site through mass media, vi/ During the construction process, use optimal construction method to accelerate the project and reduce the impact of the project on transport and people's lives, vii/ Contractors must obtain all necessary permits from the relevant authorities viii/ Consult the agencies and population groups around the affected project to consult and promptly adjust the plan including fence distance if necessary before submitting to the Department of Transport for approval. 146. On September 17th, 2020, MRB received a petition from 6 AHs at station 10 (27, 27A, 27B, 27C, 27D and 27E) on widening the distance of the alley in front of the business households for from 4-5m wide from the location of the household business to the construction barrier, and at the same time it is suggested to be provided with appropriate and satisfactory allowances due to the impact of the business during the construction period. 147. On October 31st, 2020, MRB issued letter No. 1319/ ĐSĐT-VP in response to the petition of the affected households. In which the official letter stated, according to the plan of diversion and construction barrier which has been carefully considered and approved by the Department of Transport, the alley of living is arranged with an average of 1.6m-2m wide. However, for the stations, MRB has instructed the contractor to back up the fence with a distance of 3m wide which is convenient enough for cirulation, living and business of households. For requests for appropriate support of allowances due to the business being affected during the construction of the project, in accordance with current Vietnamese regulations, there is no provision regarding operational support for affected business for projects that serve public purposes.

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VI. PROGRESS OF PREPARATION FOR THE POLICY AND ACTION PLAN ON COMPENSATION, ASSISTANCE AND TEMPORARY EVACUATION FOR TUNNELS IMPACTS

148. At the request of the ADB sponsor through SPS2009-ADB standards and memorandums of understandings, before TBM work, a policy of compensation, assistance and resettlement and resettlement and an update resettlement plan needs to be prepared for the tunnels impacts and substantially cleared by ADB and policy-approved by Hanoi People's Committee and MRB. 149. The implementation of TBM work and the impacts due to the construction is under the responsibility of the contractor HGU assigned. 150. Contractor HGU has hired a social consultant (LHC) - a subcontractor to prepare a policy framework and resettlement plan for the impacts of the tunnels. 151. The LHC subcontractor conducted many information dissemination meetings, socio-economic surveys and consultations from more than 300 affected households (out of a total of more than 3400 affected households of the whole line along the 2 sides. tunnels lines from S9-S12 stations) and consultation meetings with local authorities and relevant departments as a basis for policy inclusions. The above work was carried out from August 2018 to August 2019. 152. With the participation of experts from ADB and support by PMS2 specialist, MRB also instructed the HGU contractor to complete a draft policy framework and submit to MRB and ADB for review and comments in 2019 and were revised several times according to the comments of the ADB donor. 153. On September 30, 2019, HGU submitted to MRB a policy of compensation, assistance & resettlement for the tunnels impacts. According to the BRA and BCS, 11 buildings were demolished. 154. On October 3rd, 2019, MRB sent letter No 217/ĐSĐT-THDA1 with the attached policy on compensation, assistance & resettlement for the impacts of the tunnel and proposed consultation comments from ADB before October 15th, 2019 in order that MRB consolidate and finalize the policy to submit to HPC for approval. 155. On October 18th, 2019, ADB sent comments on the Policy on compensation, assistance & resettlement for the impacts of the tunnel and request HGU and MRB to finalize it then resubmit to ADB before November 1st, 2019. 156. On October 22th, 2019, MRB issued Document No. 2247/ĐSĐT-THDA1 requesting the HGU contractor to amend and complete the proposed policy of compensation, assistance & resettlement following ADB's comments and request the HGU to resubmit the proposed policy, resettlement plan and documents related to the impact of the tunnels before October 26th, 2019 for MRB to resubmit to ADB and HPC. 157. On November 26th, 2019, MRB has received letter No HGU-IMP-TRE-WAO-JOO-E/V-2A of HGU and the proposed policy on compensation, assistance & resettlement for the tunnels impacts with answers to ADB’s comments. 158. On November 28th, 2019, after viewing and finalizing the policy, MRB issued letter No 2523/ ĐSĐT-THDA1 with attached policy and answers to ADB for comments before submitting the proposed policy to the Inter-Local Authority for consultation and to HPC for review and approval.

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159. On January 3rd, February 5th and February 7th, 2020, MRB chaired 3 meetings to review the proposed policy on compensation, assistance & resettlement submitted by LHC and HGU. 160. On February 11th, 2020, MRB issued letter no 174/ĐSĐT-THDA1 to request HGU to submit the proposed policy on compensation, assistance & resettlement for the tunnels impacts with the deadline of not later than February 14th, 2020. 161. On March 31st, 2020, MRB issued letter no 521/ĐSĐT-THDA1 to request HGU revise and submit the proposed policy on compensation, assistance & resettlement for the tunnels impacts with the deadline of not later than April 4th, 2020. 162. On April 20th, 2020, MRB sent a letter No 631/ ĐSĐT-DA1 to ADB to ask opinions from ADB on no-objection to using "Provisional Sum Item III, Part C of the Bill of Quantities for execution of item on temporary land acquisition for buildings with piles of foundations conflicted with the tunnels". 163. On May 11th, 2020, HGU submitted the revised proposed policy on compensation, assistance to MRB for review. 164. On June 3rd, 2020, ADB sent a letter to MRB to provide comments to using "Provisional Sum Item III, Part C of the Bill of Quantities for execution of item on temporary land acquisition for buildings with piles of foundations conflicted with the tunnels". 165. June 25th, 2020; MRB submitted the proposed policy on compensation, assistance & resettlement to HPC for review and approval. 166. On July 7th, 2020, HPC issued letter No. 5598/VP-GPMB assigning the Department of Natural Resources and Environment, the Department of Construction, the Department of Finance, the People's Committee of Dong Da District and relevant agencies to check and report to HPC by July 15th, 2020 according to regulations. 167. On July 30th, 2020, the Department of Natural Resources and Environment chaired the meeting with the participation of representatives from the Department of Finance, the Department of Construction, the People's Committee of Dong Da District, MRB and related agencies and basically agreed on the contents of the proposed policy on resettlement/ temporary resettlement, compensation & assistance for the tunnels impacts. In addition, the Department of Natural Resources and Environment assigned Ba Dinh and Dong Da districts to meet with the community to consult with the households in the affected area to get opinions from AHs. On August 17th, 2020, the Department of Natural Resources and Environment issued letter No. 7154/STNMT-CCQLĐĐ to report to the People's Committee of Hanoi City on the agreed contents of the meeting on 30/07/2020. 168. On October 5th, 2020, the City People's Committee issued Letter No.8582/VP-GPMB agreeing with the proposal of the Department of Natural Resources and Environment in Document No.7154/STNMT-CCQLĐĐ dated August 17th, 2020 at the same time requesting MRB to coordinate with related agencies to implement the work on collectiing opinions of HHs affected by the tunnels impacts and report the results to the People's Committee of Hanoi. 169. On November 13th, 2020, HGU submitted the proposed policy for the tunnels impacts to MRB following letter No ref. HGU-IMP-TRE-WAO-JOO-00001-E-5A.

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170. According the final results of BRA, PIC confirmed the approval of the final BRA of HGU (7 buildings will be demolished and 43 buildings will be temporarily evacuated following the conditions of the contract). MRB has reviewed the documents and submitted to ADB on December 2020. 171. On December 7th, 2020, MRB issued letter No 2095/ĐSĐT-DA1 to reply to ADB contents requested on October 13th, 2020 in which mentioning the updated status for the preparation of the policy and action plan for affected households for the tunnels impacts. 172. MRB coordinated with PIC, PMS2 and requested the HGU to organize additional consultation meetings of AHs by the tunnels impacts to update the policy and soon submit to ADB and HPC for review and approval. Consultation meetings to get opinions from 50 AHs was implemented from January to March 2021. Please see Table 20 : Feedbacks of consulted AHs and responses of project owner (MRB) 173. On February 24th, 2021, MRB chaired a meeting with the participation of representatives of PIC, PMS2, HGU and LHC. MRB requested HGU to set up a plan in detail with the timeline and concrete actions to complete the policy on compensattion, assistance for temporary land use for HHs affected by the tunnels impacts and report to MRB by March 10th, 2021. 174. On March 2nd, 2021, MRB 248/ĐSĐT-THDA1 required HGU contractor and PIC consultant to urgently complete the documents and submit to MRB on the contents including: i) completing consultations meeting with AHs by the tunnel to get opinions of AHs in order to update the policy in accordance with the Directive of Document No 8582/ VP-GPMB of the People's Committee of Hanoi City and Document 7154/ STNMT-CCQLĐĐ of the Department of Natural Resources and Environment; ii) updating the correct list of “conflicted buildings” according to BRA results obtained by SONO (state of no objection) by PIC including information of the locations of buildings, number of affected buildings; and iii) updated compensation and assistance policy and temporary evacuation and submit the policy to MRB. As planned that the policy was submitted to ADB and HPC for review by Q2/2021. 175. On March 25th, 2021, MRB sent Document No. 11/TTr-ĐSĐT-DA1 to report to the People's Committee of Hanoi. In the document, the MRB has proposed a policy framework including a matrix of benefits for households affected by the tunnels, in which it is recommended to use the City's budget for site clearance to compensation, support and temporary evacuation for households affected during the construction of the tunnels if ADB still does not agree to use the loan for the above-mentioned work. 176. On May 14th, 2021, the MRB sent letter No 741/ĐSĐT-DA1 to propose the Hanoi People's Committee to: i/ assign the Department of Natural Resources and Environment to take the lead in reviewing the MRB's policy of compensation, support and temporary evacuation for AHs by tunnels; ii/ HPC is in charge of working with donor ADB on funding issue for compensation, support and temporary evacuation for affected households by tunnel construction. 177. On June 9th, 2021, MRB issued Document No. 936/ĐSĐT-DA1 submitting a draft policy on compensation, support and temporary evacuation for the AHs by tunnels impacts to ADB on the contents that MRB submitted to Hanoi People's Committee. in document No. 11/TTr-ĐSĐT-DA1 dated March 25th, 2021, and asked ADB for review and no objection. 178. On June 18, 2021, ADB sent faxed comments on the policy of compensation, support and temporary evacuation due to the impact of tunnels construction to MRB.

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Table 20: Feedbacks of consulted AHs and responses of project owner (MRB)

Solution Number

of buildings

Main feedbacks of AHs by the tunnels impacts

Responses of MRB (Project Owner)

Evacuation 43 -No one opposes to carry out the TBM works

-Hope to receive the most satisfied compensation

-Suitable methods to protect properties during evacuation period

-Responsibility for incidents and damages

-Policy for evacuation period is over 2 weeks even extent 1-2 months.

-Some foundations are not pre-cast concrete piles (there are bamboo piles, mat foundation)

MRB will work out with local authorities and police to protect properties during evacuation period

MRB will request the most satisfied compensation for AHs based on the regulations.

MRB will coordinate with Local authority to be responsible for incidents and damages of AHs.

MRB requested HGU to review BRA and BCS results

Demolition 7 -No one opposes to carry out the TBM works

-Meet directly the Employer anđ the Contractor

-Support on getting construction permit

-Support for no land acquisition

MRB and Contractor are ready to meet AHs

MRB will work out with local authorities to support on getting construction permit of AHs.

Total 50

VII. CONCLUSION, RECOMMENDATIONS AND PLAN

179. The dissemination of Project’s information in general and Project policy on compensation support and resettlement in particular has been coordinated by the MRB and the stakeholders. Most interviewees by PMS2 and MRB resettlement socialists said that they received Project’s information as well as the compensation policy from the implementing agencies. 180. The City’s priority policies have been promptly consulted and disseminated to the AHs and the community, contributing to the satisfactory settlement of outstanding complaints.

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181. The detailed measurement survey of affected assets and compensation pricing have been disclosed by the Compensation and Site Clearance Committees and the MRB in a public and transparent manner. The heads of affected households and representatives of the MRB, local authorities, Compensation and Site Clearance Committees of the City and the districts in the project area participated in the detailed measurement survey. Mistakes in the DMS process were additionally tallied and paid. 182. Compensation replacement costs were applied for all affected assets and land. The payment compensation has been done in the right procedures, which is paid directly one time for the affected households at the ward offices and at least one month prior to the construction. The rate of compensation and assistance is still suitable and applicable, and up to now there have no complaints to this issue. 183. The MRB, local authorities and related parties have been working in prompt action on resolving complaints and grievances. Questions that arose during the construction process as anticipated by the MRB were solved to ensure the interests of the people. The Grievance Redress Mechanism (GRM) applied in the Project compliance with the law, the regulations of HPC in the Decision of No 80/QĐ-UBND dated November 14th, 2014. Basically, grievances are being resolved in a timely manner following the right tasks and functions of authorized agencies stipulated in Decision of No 80/QĐ-UBND which is effective. 184. In general, the compensation, support and resettlement of the Project has been implementing transparently by the MRB, the Compensation and Site Clearance Committees, and the Land fund Development Centers of the districts and Hanoi People’s Committee.

A. Conclusion and Recommendation

1. Resettlement component and Outstanding Issues

185. In General, implementing land acquisition and compensation payment has basically been completed in so far. Almost of land has been acquired for the project and almost all affected households have received full compensation and assistances for their affected assets except households affected by Package CP03 (S9-S12) as mentioned above. All remaining issues include: - The total of area land which has not been acquired yet is 57.62 m2 (including the additional land acquisition at S9 and S10).

- 4 households affected by S9 and S11 who have not yet received compensation & assistances. For the additional land acquisition, 3 AHs have not yet received compensation money.

- Ongoing claims redress for affected households: 40 grievances or obstructions of AHs

- Approval of policy on compensation, assistance & evacuation (Q4/2021).

2. Income Restoration Program

186. Additional support to help early income restoration of livelihoods and has been made in accordance with the provisions of the Resettlement Policy Framework (RPF) and the updated resettlement plan (URP) of the project.

B. Action Plan for Quarter 3/2021

1. Resettlement Issues

187. Work more closely with the districts and HPC to (i) make the payment for 4 households and for 3 AHs for the additional land acquisition who have not yet to receive the compensation and assistance; (ii) Update additional resettlement for additional land acquisition and internal resettlement

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monitoring for additional land acquisition and (iii) coordinate with the districts and HPC to solve the existing grievances related to resettlement issues (40 grievances or obstructions). (iv) Monitor the implementation and progress of impact assessment of underground tunnel and approval by HPC of the policy and Action Plan on compensation, assistance and evacuation for the underground tunnels impacts– CP03 by LHC contractor in Q3/2021). Please see the details in Table 21 Action plan and time frame for land acquisition and resettlement issues in quarter 3/2021.

Table 21: Action plan and time frame for land acquisition and resettlement issues

in quarter 3/2021.

No Content Timeframe Responsible Agencies

1 Completion of Land Acquisition Q3/2021 Ba Dinh, Dong Da and Hoan Kiem Districts

2 Completion of compensation and assistance and hand over the acquired land to Project for additional Land Acquisition at S9

Q3-Q4/2021

Ba Dinh District

3 Completion of compensation & support payment for AHs and organizations

Q3-Q4/2021

Ba Dinh, Dong Da and Hoan Kiem Districts

4 Completion of resolving grievances for AHs and organizations.(grievances at CP3 package and the ones at Depot and Access Line).

Q3-Q4/2021

HPC, DoNRE, DOC, DOF, and Bac Tu Liem, Ba Dinh, Dong Da and Hoan Kiem Districts

MRB will closely follow up and coordinate with Hanoi Inspectorate, DoNRE, Bac Tu Liem District and other related agencies to facilitate the resolution of grievances especially grievances at Depot and the Access Line.

5 Approval of the policy on compensation, assistance & evacuation and Action Plan for AHs at the underground tunnel – CP03

Q3-Q4/2021

Prepared by LHC (Sub-consultant) for HGU, reviewed by MRB/PMS2, ADB and this will be approved by HPC.

2. Income Restoration Program

188. Work closely with the Districts to regularly update the livelihood status and income of affected households so that timely measures or support can be provided to help households overcome the difficulties and restore early living standards in new resettlement sites (RS) which are at least as high as before being affected by the project.

3. Grievances and Grievance Coordination Mechanism (GCM)

189. MRB continues to work closely and coordinate with District, inter-local authorities to redress claims/ complaints/ grievances on time, promptly for households in order to mitigate the maximum social impacts. 190. For complaints from AHs by the Depot and Access Line, on July 13th, 2019, MRB sent Letter No 1592/ĐSĐT-VP with attached outstanding complaints of AHs at Depot and Access Line in Tay

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Tuu – Bac Tu Liem District to Hanoi City Inspectorate to review and handle in compliance with the Vietnamese Law and request the Hanoi City Inspector to provide the information and results in order that MRB could make a report to ADB. 191. For the GCM, right after receiving the consultation comments from ADB and other related agencies, on September 14th, 2019, MRB submitted the draft content of GCM to HPC for approval. 192. On September 25th, 2019, HPC issued the correspondence No 9003/VP-ĐT which mentioned: the grievances redress of organizations, individuals relating to the implementation of the Hanoi Pilot Light Metro Line Project, section Nhon – Hanoi Railway Station shall be performed in compliance with the law, the regulations of HPC in the Decision of No 80/QĐ-UBND dated November 14th, 2014. 193. On December 7th, 2020, MRB issued letter No 2095/ĐSĐT-DA1 to reply to ADB contents requested on October 13th, 2020 in which clarifying that the project's grievance redress mechanism is completely in line with ADB’s GRM and aligns with the project loan terms.

APPENDIX

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Appendix 1: List of households and organizations affected by Package CP3 (S9-S12)

Station 9:

Order Names of affected households Address Notes 1 Đỗ Thị Mùi 477 KM

03 hhs has been approved by HPC for still staying as their land has been acquired partly

2 Nguyễn Đình Thành 475 KM 3 Phạm Thị Giáp 473 KM 4 Tạ Tường Hải 471 KM 5 Nguyễn Thị Hương 469 KM 6 Phạm Thị Thanh Mai 467 KM 7 Phạm Văn Tuyên 423 KM 8 Triệu Hoàng Trung 427+429 KM 9 Đỗ Hữu Viêm 419+421 KM

10 Nguyễn Thị Vân Anh 425 KM

Order Names of affected organizations Address Notes 1 Car -Parking Company 2 Hoan Cau Company

Station 10:

Order Names of affected households Address Notes 1 Cao Văn Tuý - Nguyễn Thị Hà 29B Cát Linh

2 Bà Lê Thanh Hương và các đồng thừa kế có quyền lợi, NV liên quan. 29C Cát Linh

3 Trần Kim Phương 33 Cát Linh 4 Nguyễn Đức Hiền - Phạm Thu Lan 1/33 Cát Linh

5 Vũ Huy Sỹ và những người có QL, NV liên quan đến bà Nguyễn Thị Xuyến (đã chết) 4/33 Cát Linh

6 Trần Xuân Tùng - Nguyễn Tuyết Lan 33A Cát Linh 7 Bùi Tuấn Anh 33A Cát Linh 8 Lê Công Kỷ - Lê Thị Thủy 33B Cát Linh 9 Trần Mạnh Hưng - Nguyễn Kim Oánh 33D Cát Linh

10 Nguyễn Hoàng Cường - Vũ Thị Bích Dung 33E Cát Linh 11 Đỗ Trung Kiên - Nguyễn Thị Hải 33L Cát Linh 12 Nguyễn Văn Thắng - Trần Thị Phú 33H Cát Linh

13 Trần Thị Thanh - Hồ Quang Thắng - Hồ Thị Thảo - Hồ Quang Thành 2/35 Cát Linh

14 Phạm Quốc Cường - Vũ Hồng Hạnh 37 Cát Linh 15 Vũ Hồng Yến 37A Cát Linh 16 Ngô Văn Thanh - Nguyễn Thị Toán 37B Cát Linh 17 Đàm Thế Xương 37C Cát Linh 18 Phan Đình Lực 37D Cát Linh 19 Trần Thế Hải - Phạm Kim Phượng 39 Cát Linh 20 Đào Minh Ngọc - Đào Thúy Nga 41 Cát Linh (tầng 1)

21 Đào Thị Như Phương - Đào Thúy Nga - Đào Đức Minh

41 Cát Linh (tầng 2)

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22 Đào Đức Minh 41 Cát Linh (tầng 1)

23 Lê Minh Hùng 41 Cát Linh (tầng 2)

Order Names of affected organizations Address Notes 1 Cat Linh Primary School 31A Cát Linh 2 Cat Linh Secondary School 31 Cát Linh

3 Cienco 1 Company 33D và 3/33 Cát Linh

4 Vinafco Company 33L Cát Linh 5 Guesthouse No 3 – Lao Cai PPC Office 33C Cát Linh 6 Hanoi MTV housing management Company 35B Cát Linh 7 Pullman Hotel - Global Toserco Company 40 Cát Linh

Station 11:

Order Names of affected households Address Notes Văn Chương Ward

1 Phạm Xuân Mỹ 23 QTG 2 Nguyễn Quang Giao - Nguyễn Thu Lương 23 QTG 3 Nguyễn Kim Anh 23 QTG 4 Nguyễn Lan Phương 23 QTG 5 Nguyễn Kim Anh và những người có QL, NV liên quan 23 QTG 6 Ngô Xuân Hưởng 23 QTG 7 Nguyễn Thị Hậu - Nguyễn Văn Tùng 23 QTG 8 Nguyễn Hồng Vân 27H QTG 9 Nguyễn Sơn Đông 27A QTG

10 Hoàng Bá Hiền 27B QTG 11 Trần Mạnh Hà - Trần Thanh Thủy 27C QTG 12 Nguyễn Văn Dũng - Nguyễn Thị Bình 27D QTG 13 Tăng Thị Nhàn 27E QTG 14 Ngô Hồng Quân - Nguyễn Thị Thái 27G QTG 15 Nguyễn Văn Thuần 27K QTG 16 Phạm Thế Hùng - Nguyễn Thị Nga 27I QTG 17 Nguyễn Tuấn Anh - Vương Kim Dung 29 QTG 18 Phạm Ngọc Phi - Ngô Thị Chí Thanh 29 QTG 19 Đỗ Thị Nguyên 31 QTG 20 Ngô Quang Huy 31 QTG 21 Lê Đình Toàn - Trần Thị Tính 33 QTG 22 Mai Thị Liên 35 QTG 23 Phạm Ngọc Long - Nguyễn Thị Đào 37 QTG 24 Lê Đình Minh - Chu Bích Thủy 37 QTG 25 Nguyễn Đình Thuận - Nguyễn Thị Liên 37 QTG 26 Phạm Ngọc Long - Nguyễn Thị Đào 39 QTG

27 Đặng Thị Liên và những người có QL, NV liên quan đến ông Nguyễn Tiến Dũng (đã chết) 41 QTG

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28 Trần Thị Lạng và những người có quyền lợi, nghĩa vụ liên quan 41 QTG

29 Mai Thị Liên 43 QTG

30 Ông Đỗ Thiện Sơn và những người có QL, NV liên quan 43 QTG

31 Đỗ Thiện Sơn - Đoàn Thị Hoa 43 QTG 32 Đỗ Thiện Hải - Huỳnh Thị Thoa 43 QTG 33 Đỗ Thiện Hà - Chử Thị Vĩnh 43 QTG

34 Đỗ Việt Hưng và những người có QL, NV liên quan đến ông Đỗ Chí Hùng và bà Nguyễn Thị Hoành

43 QTG

35 Nguyễn Thị Phượng 45 QTG

36 Đoàn Thị Thanh Bích và những người có quyền lợi liên quan đến ông Đỗ Duy Kỳ (đã chết) 47 QTG

37 Vũ Ngọc Giao - Trần Thị Hồng 49 QTG 38 Nguyễn Bá Lâm - Nguyễn Thị Thoa 49A QTG 39 Hoàng Thịnh Trường 1/49 QTG 40 Phạm Thị Ngọc Hòa 1/49 QTG

41 Cao Thị Xiêm và những người có QL, NV liên quan đến ông Nguyễn Thảo (đã chết) 2/49 QTG

42 Nguyễn Đăng Tiệm - Thế Thị Thìn 4/49 QTG 43 Vũ Đức Thắng 5/49 QTG 44 Trần Hữu Trâm - Bùi Thị Nhi 9/51 QTG 45 Nguyễn Việt Dũng - Nguyễn Thị Nga 51B QTG

46 Ông Trần Tuấn Đức, Bà An Thị Thúy Hà và những người có QL, NV liên quan đến ông Trần Nhân Tài và bà Bùi Thị Tịnh (đã chết)

51 QTG

47 Đỗ Văn Lán và những người có QL, NV liên quan đến bà Nguyễn Thị Tới ( đã chết) 51 QTG

48 Ngô Văn Hưng - Đỗ Lệ Hằng 1/51 QTG 49 Nguyễn Thị Chung - Nguyễn Thiện Hồ 11/51 QTG

50 Bà Phạm Thị Dõi và những người có quyền lợi, nghĩa vụ liên quan đến ông Đỗ Văn 53 QTG

51 Đào Đức Hiền - Hà Thị Thái 53 QTG 52 Phạm Thị Tâm - Vũ Nhật Hòa 55 QTG 53 Nguyễn Thị Phượng 55B QTG 54 Nguyễn Quốc Dũng - Khúc Thiên Hương 57 QTG

55 Bà Đỗ Thị Phúc và những người có quyền lợi NV liên quan

1 ngõ Lương Sử A - QTG

56 Vũ Viết Liêm - Trần Thị Hiền 2 ngõ Lương Sử B

57 Đàm Minh Trâm - Phạm Thị Thanh Hương 12 ngõ Lương Sử A

58 Nguyễn Hoàng Anh 7 ngõ Lương Sử B

59 Đặng Thị Thanh Hương 9 ngõ Lương Sử B

Văn Miếu Ward

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60 Nguyễn Văn Son - Nguyễn Thị Phượng 56A Quốc Tử Giám

61 Phạm Văn Chương - Nguyễn Thị Lan Anh 56A Quốc Tử Giám

Order Names of affected organizations Address Notes

1 Ho Chi Minh administrative politics Institute 56B Quốc Tử Giám

2 Ministry of planning and investment 65 Văn Miếu

3 Hanoi MTV urban environment Company 49 Quốc Tử Giám

4 Thang Long MTV Company 27 Quốc Tử Giám

Station 12:

Order Names of affected households Address Notes Cửa Nam & Phường Trần Hưng Đạo Wards

1 Bà Nguyễn Huyền Trang và ông Phan Hải Cường 107 THĐ 2 Ông Nguyễn Văn Hoằng và bà Nguyễn Thị Nga 107 THĐ 3 Ông Hà Quang Tuấn 107 THĐ 4 Ông Lê Công Biển 107 THĐ 5 Ông Nguyễn Ngọc An 107 THĐ 6 Bà Lê Thị Minh Tâm 107 THĐ 7 Bà Phạm Thị Sỹ 107 THĐ 8 Ông Nguyễn Bình Phúc 107 THĐ 9 Bà Nguyễn Thị Minh 107 THĐ

10 Ông Trần Quang Thến 107 THĐ 11 Bà Vũ Thị Thúy Hằng 107 THĐ 12 Bà Nguyễn Thị Từ 107 THĐ 13 Bà Hoàng Thị Huyền - Nguyễn Hoàng Quân 107 THĐ 14 Ông Nguyễn Đình Tập 107 THĐ 15 Ông Lê Minh Thuy 107 THĐ 16 Ông Nguyễn Đức Trùy 107 THĐ 17 Ông Vũ Văn Toàn 107 THĐ 18 Bà Nguyễn Thị Thịnh 107 THĐ 19 Ông Đặng Văn Thiều 107 THĐ 20 Ông Phạm Ngọc Ánh 107 THĐ 21 Ông Vũ Văn Kiêm 107 THĐ 22 Bà Trương Thị Mỹ Hạnh 107 THĐ 23 Ông Lưu Trí Hoan 107 THĐ 24 Ông Trần Đình Đồng 107 THĐ 25 Ông Lê Đức Tùng và các đồng thừa kế 102B THĐ 26 Bà Nguyễn Thị Hà Thanh 102B THĐ 27 Ông Lê Ánh Hồng 98A THĐ 28 Ông Đinh Anh Tuấn và bà Nguyễn Thị Thúy Hường 48C PBC 29 Bà Nguyễn Thúy Quỳnh và ông Nguyễn Phú Cường 98A THĐ 30 Ông Phan Văn Minh 107 THĐ 31 Ông Nguyễn Đình Bình và bà Trần Thị Thu Huế 107 THĐ

32 Bà Nguyễn Thị Tiến và các đồng thừa kế của ông Nguyễn Ngọc Thiện 98A THĐ

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33 Bà Nguyễn Thúy Hương 98A THĐ 34 Bùi Đức Vĩ - Bùi Đức Thắng - Bùi Thanh Sơn 100 THĐ 35 Ông Nguyễn Đăng Thu 102 THĐ

36 Đào Tuyết Hoa - Đào Tuyết Hà - Đào Thị Mỹ Hiền - Đào Mỹ Hằng

102B THĐ

37 Ông Trịnh Văn Luận và ông Đỗ Tuấn Anh 48 PBC 38 Bà Đinh Thị Kim Anh 48C PBC 39 Ông Nguyễn Quốc Lịch 48 PBC

40 Ông Nguyễn Viết Pháp và các đồng thừa kế của bà Nguyễn Thị Thắng

102 THĐ

41 Bùi Mạnh Cường - Lê Thanh Lan - Bùi Thái Linh - Bùi Thái Ly

98A THĐ

42 Ông Nguyễn Đình Bình và bà Trần Thị Thu Huế 102B THĐ

43 Đinh Văn Trung - Nguyễn Thị Dung - Lê Thị Kim Phượng - Đinh Thị Thanh Hiếu - Đinh Thùy Hương - Phạm Hoàng Tùng

102B THĐ

44 Ông Nguyễn Gia Linh 102 THĐ 45 Bà Nguyễn Thị Thanh Nhàn 99 THĐ 46 Ông Chu Trọng Huyến và Bà Trịnh Thị Tâm 48 PBC 47 Bà Nguyễn Thị Viên 98A THĐ

Order Names of affected organizations Address Notes 1 Hoan Kiem District People’s Committee 106B THĐ 2 Vietnam education & science Institute 101 và 106 THĐ 3 Hanoi Gas Station - Yên Viên locomotive Factory 106B THĐ

4 Construction & Installation Factory No 1 - Bach Dang MTV Company – General Logistics Department – Ministry of Police.

106B THĐ

5 Soviet union friendship palace 91 THĐ 6 Vietnam Railway general corperation 107 THĐ

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Appendix 2: Details of compensation & support payment for households & organizations affected by CP03 (Underground stations from S9 to S12).

Order

Underground tunnel and stations

Total of approved plan value for compensation & assistances (VND)

Total of paid value for compensation & assistances (VND)

Total of remaining value for compensation & assistances (VND)

Total Organizations Households Resettleme

nt Organizatio

ns Households Resettlement

Organizations Households Resettle

ment Total

1 Station No.9 46.099.763.853

6.135.962.07

3

31.926.182.55

7

8.037.619.22

3

6.135.962.07

3

20.181.716.03

9

8.037.619.22

3

-

11.744.466.518

-

11.744.466.518

2 Station No.10 139.418.300.260

9.545.664.38

0

114.722.258.3

53

15.150.377.5

27

9.545.664.38

0

114.722.258.3

53

15.150.377.5

27

-

-

- -

3 Station No.11 294.802.226.111

40.508.394.0

81

212.380.319.7

29

41.913.512.3

01

40.508.394.0

81

209.294.578.1

09

41.913.512.3

01

-

3.085.741.620

-

3.085.741.620

4 Station No.12 125.434.019.999

2.352.050.00

0

90.136.516.96

0

32.945.453.0

39

2.352.050.00

0

90.136.516.96

0

32.945.453.0

39

-

-

- -

Total 605.754.310.223

58.542.070.5

34

449.165.277.5

99

98.046.962.0

90

58.542.070.5

34

434.335.069.4

61

98.046.962.0

90

-

14.830.208.138

-

14.830.208.138

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Appendix 3: Details of relocation transfer of eligible households in Package CP03

Order Tunnels and Underground stations

Total of households

are eligible to be allocated

for relocation apartments

Total of approved relocation

apartments

Total of households

have received relocation

apartments

Total of relocation

apartments have been

handed over

Total of remaining relocation

apartments

Total of households

have not received

relocation apartments

% of hand over for

relocation apartments

obtained

1 Station No.9 9 14 9 14 0 0 100 2 Station No.10 19 24 19 24 0 0 100 3 Station No.11 43 59 43 59 0 0 100 4 Station No.12 38 46 38 46 0 0 100

Total 109 143 109 143 0 0 100

Note: In Q2/2020, 3 more physically displaced HHs are eligible to get the relocation apartment allocations in which 2 HHs in S9 and 1 HHs in S10.

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Appendix 4: Table of comparison between Quarter 1/2021 and Quarter 2/2021 on Acquired land area, number of affected households receiving compensation & assistance and number of affected households getting allocated relocation apartments – Package CP03

No Total Quarter 12021 Quarter 2/2021 Increased amount/ number in Q2/2021

Acquired land area (m2) 15,841.92 15,784.30 15,784.30 0.00 No of AHs receiving compensation & assistance (hhs)

145 141 141 0

number of affected households getting allocated relocation apartments (hhs)

109 109 109 0

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Appendix 5: The status of grievances resolutions of 36 AHs in Depot Area.

The main points of the official letter No. 4454/TTTP-P2 on September 24th, 2020 of Hanoi Inspectorate dated September 24th, 2020 regarding the resettlement complaints of households in Depot Area.

1/ The Inspector has verified 41 complaints of households. After the verification, the City’s People’s Committee issued 35 decisions to resolve the second complaint.

2/ There are 6 households out of 41 complainant households who withdrew their complaint and did not continue with the second complaint, including:

- Lê Thị Kim Oanh - Lê Thị Thanh Hà - Phạm Thị Xuyến - Nguyễn Khắc Thắng - Nguyễn Thị Thanh Lâm - Nguyễn Kim Hà

3/ The People’s Committee of Hanoi City issued the second complaint resettlement decisions with 35 households in 2015 (30 households) and 2016 (5 households), in which:

- 22 households had decisions on additional/ supplemental compensation plans compared to the first plan; however the households did not agree. For which, the result of the second complaint settlement decision of the Hanoi People’s Committee is unchanged in comparision with the complaint settlement decision of the People’s Committee of Bac Tu Liem District.

- 13 households were not eligible for addional compensation compared to the first compensation and support plan, according to the decision. For which, the second complaint settlement decision of the City agreed with the decision of the District.

4/ Not agreeing with the decision, 5 households lodged their complaints to Hanoi People’s Court. On October 31st, 2019, Hanoi People’s Court issued decisions to these 5 households. For which, the results of the complaint settlement decision of the Court agreed with the decision of the Hanoi People’s Committee and Bac Tu Liem District.

List of 5 households loged their complaints to Hanoi People’s Court comprises of households of Bùi Văn Trường, Nguyễn Thiện Bình, Nguyễn Thiện Hùng, Nguyễn Thị Tỉnh and Nguyễn Khắc Hùng.

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Appendix 6: Minutes of consultation meetings with AHs by the tunnels impacts.

PEOPLE’S COMMITTEE

OF VĂN CHƯƠNG WARD

SOCIALIST REPUBLIC OF VIETNAM

Independence- Freedom- Happiness

MINUTES (TO BE TRANSLATED)

At 8:30 a.m. on February 25th, 2021, at the headquarters of the People's Committee of Van Chuong Ward, 42 Alley Van Chuong 2, Dong Da, Hanoi.

Participants include:

No Name and Surname Position Gender (Male=M; Female=F)

1 Mr Đường Phan Tuấn Anh Vice-chairman – People's Committee of Van Chuong Ward

M

2 Ms Nguyễn Thị Hà Land official- People's Committee of Van Chuong Ward

F

3 Mr Ngô Văn Dũng Vice-chairman – national front of Ward

M

4 Mr Nguyễn Trọng Tùng Police chief of Ward M 5 Mr Nguyễn Thuận Toàn Head of ntation front M 6 Ms Bà Vũ Thị Ánh Tuyết Vice-chief of residential group No 1 F 7 Ms Bà Trần Thu Lan chief of residential group No 2 F 8 Mr Đào Anh Tuấn Staff in charge of land acquisition of

District M

9 Mr Nguyễn Hải Long Staff in charge of land acquisition of District

M

10 Mr Phan Duy Anh Staff in charge of land acquisition of District

M

11 Mr Trần Tuấn Anh Vice chief of PID1 – MRB M 12 Mr Phương Tiến Lương Staff of PID1 - MRB M 13 Mr Nguyễn Anh Tuấn Staff of HGU contractor M 14 Mr Nguyễn Hữu Tuán AH - 59 Quốc Tử Giám M 15 Ms Đàm Thị Hưng AH - 7A Quốc Tử Giám F 16 Ms Đào Thị Kim Đào AH - 13B Quốc Tử Giám F 17 Ms Đinh Thị Hồng Vân AH - 11 Quốc Tử Giám F 18 Mr Nguyễn Danh Màu AH - 7 Quốc Tử Giám M 19 Mr Đỗ Văn Kiếu AH - 5 Quốc Tử Giám M 20 Ms Nga AH - 57 Quốc Từ Giám F

Content:

- Mr Phan Tuan Anh - Vice President of the People's Committee of Van Chuong Ward chaired the meeting on collecting opinions of affected households due to conflictions with TBM works - works at station 11 in the area of Van Chuong ward belonging to the construction project of underground station S10-S11.

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- Mr Tran Tuan Anh introduced drilling technology of TBM and support policies for affected households when constructing underground tunnels and works at S11 station.

- Ms. Dao Thi Kim Dao - No. 13B Quoc Tu Giam discussed the rental period in case of having to evacuate for one month which seem to be difficult, often having to sign a contract for more than 1 month. Who takes care of the property of the family when moving out?. After the construction is completed, the ability to rent a house is difficult.

- Mr. Nguyen Danh Color - No. 7 Quoc Tu Giam support the implementation of the project. It is recommended that when evacuating to notify the specific relocation date. After the construction has passed, the project owner must bring the consulting unit to re-evaluate the impact level as soon as possible so that the households can stabilize their lives.

- Ms. Dinh Thi Hong Van - No. 11 Quoc Tu Giam, supports the project implementation. At the current address where Ms. Van is living, only she has registered household registration while there are 05 people living in reality including her family and her family, her family’s children and servant s s. How will be the support on production and business and renting houses and support for labors when constructing underground tunnels.

- Ms. Nga - No. 57 Quoc Tu Giam, support for the project implementation, what should the family do and how is it supported?

- At the meeting, Mr. Phan Tuan Anh - Vice President of People's Committee of Van Chuong Ward and Mr. Tran Tuan Anh - Project Management Board answered the recommendations of households.

This Minutes ends on the same day, have been read, approved and agreed to and signed below.

Minutes maker

Đào Anh Tuấn

(Signed)

Participants

1. Đinh Thị Hồng Vân – AH - Signed 2. Nguyễn Hữu Tuấn – AH - Signed 3. Nguyễn Danh Mâu – AH - Signed 4. Đàm Thị Hương - AH - Signed 5. Đào Thị Đào – National Front – Signed 6. Trần Thu Lan – Chief of residential group 2 – Signed 7. Ngô Văn Lũy – Vice-chairman of National Front – Signed 8. Nguyễn Thuận Toàn – Chairman of Nation Front No 4 – Signed 9. Vũ Thị Ánh Tuyết – Vice-chief of residential group 1 – Signed

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SOCIALIST REPUBLIC OF VIETNAM Independence- Freedom- Happiness


Regarding: organizing consultation meeting of affected households due to TBM tunneling construction in Kim Ma ward

Today, at 14.30, March 12, 2021

At: Meeting room on the 3rd floor – Kim Ma Ward People's Committee

I. Participants:

No Name and Surname Position Gender (M/ F) 1 Vũ Đại Thắng Vice-chaiman of People’s

Committee of Kim Ma Ward M

2 Đỗ Văn Hải Land official of People’s Committee of Kim Ma Ward

M

3 Phan Minh Thắng Staff of PID1 – MRB M 4 Vũ Hoàng Chung Chief of supervision GS- CP03-

MRB M

5 Nguyễn Anh Tuấn Engineer of HGU Contractor M 6 Lã Ngọc Thụ Engineer of HGU Contractor M II. Contents: opinions of related agencies and AHs.

- Secretary of the Party of residential group No. 5: Inaccurate survey drawings make people uneasy. Based on what criteria to give red color (demolition), evacuation (yellow). Review the records of the current status of the households. Proposing the entire evacuation route to ensure people's peace of mind (belonging to the residential group in lane 7, Giang Van Minh)

- Vice President of Ward asked about surveying for all houses in the affected area or randomly selecting some affected houses. How many households were surveyed?. How many households are affected? It is recommended that the survey unit directly make a statement on the above issue.

- Vu Hoang Chung - MRB spoke:

- Deputy Head of Ward suggested: whoever speaks, it is suggested that he or she speak so that the meeting is convenient and uninterrupted.

- Representative of House No. 5, Lane 7 Giang Van Minh: Explain in detail the technical standards and technical basis for assessing the affected families? How does the tunnel affect the floor of houses?

- Representative of alley 115/9 Nui Truc: what do you use to determine that my house is affected and my neighbor's house is not affected while building together, with the same depth of foundation.

- Representative of house 130 Giang Vo: ask the contractor to notify the specific time to carry out the demolition of his house.

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- Representative of house 14, lane 7, Giang Van Minh: If my house is demolished and has to be rebuilt, which unit granting the license to rebuild my house, what documents are needed? The support level of 0 million VND/household is not enough to rent a house. If the time is extended, what is the level of support?

- Representative of house No. 16, lane 7, Giang Van Minh: My house is close to 2 demolished houses, so I am very insecure when evacuating. It is recommended to be surveyed before and after evacuation. He proposes the right level of support.

- Representative of house number 19, lane 7, Giang Van Minh: Reshaping the entire residential area of lane 7 to consider how the impact is to be done correctly.

- Representative of MRB - Vu Hoang Chung: answering questions from people and related agencies

- Mr Secretary of the Party suggested that all houses on the basement be evacuated to ensure safety

- Representative of House No. 7, Alley 7, Giang Van Minh: request to hear the explanation directly from the unit conducting the survey. The level of support offered must be consistent with the actual rental price.

- Vice-President of Ward commented:

+ It is recommended to survey carefully and in detail so that non-temporary households with tunnels can still feel secure.

+ Proposing to provide previous detailed survey data and reports to the Ward People's Committee to inform the people

+ Proposing optimal support policies for affected households

+ How many households are surveyed in Kim Ma Ward? How many households after the assessment are affected?

- Representative of MRB Board said:

+ The level of support is for a couple, not for the entire people living in the building.

+ The MRB will send an official document and take responsibility for the buildings located on the tunnel that are not affected according to the damage assessment (if any).

- Opinion of the owner of No. 10, Lane 7, Giang Van Minh:

+ How many evaluation units are there?

+ Requesting support to apply for a rebuilding permit when demolished

+ Can my house be built with the same height as before?

+ Suggest a schedule of meetings so that people can take the initiative

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+ When there is a building permit, AH will move.

- Representative of LHC contractor:

+ It is requested that the affected households can complete the survey statement and submit it before March 19, 2021 to have a basis for developing a compensation and support policy.

The minutes close at 17.00, agreed between the parties and signed below.

Representative of MRB: Phan Minh Thắng – Signed

Representative of HGU: Nguyễn Anh Tuấn – Signed

Representative of AH no 14/7, Giang Văn Minh: Nguyễn Thị Huyền Nga – Signed

List of participants

No Name and Surname Position Gender (M/ F) Signed 1 Trần Thị Phương Chief of residential

group Nữ Signed

2 Hà Ngọc Hùng Branch Secretary Nam Signed 3 Phạm Thị Hoa Mai No 78 Nữ Signed 4 Hà Minh Thủy 84 Núi Trúc Nữ Signed 5 Lý Viết Thái 25/7 GVM Nam Signed 6 Nguyễn Hoàng Ánh (Điển) 19/7 GVM Nam Signed 7 Ngô Minh Phúc No 5 Alley 7 Nam Signed 8 Nguyễn Mai Hương No 27 Alley 7 Nữ Signed 9 Nguyễn Tuyết Dung No 16 Alley 7 Nữ Signed 10 Nguyễn Thị Huyền Nga No 14 Alley 7 Nữ Signed 11 Nguyễn Thị Hồng Tươi No 10 Alley 7 Nữ Signed 12 Lê Thọ Lâu No 7 Alley 7 Nam Signed 13 Đỗ Thị Minh Thúy Chief of residential

group Nữ Signed

14 Nguyễn Đức Tiến No 9 Alley 7 Nam Signed 15 Lương Văn Bình No 7 GVM Nam Signed

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SOCIALIST REPUBLIC OF VIETNAM Independence- Freedom- Happiness

Đống Đa, January 29th, 2021


Regarding: organizing consultation meeting with affected households due to underground tunneling construction at stations S10, S11.

At 08.30 on January 29th, 2021

At the meeting room on the 2nd floor, the headquarters of the People's Committee of Van Chuong Ward, Dong Da District.

Participants:

No Name and Surname Position Gender (M/ F) 1 Mr Đường Phan Tuấn

Anh Vice-president – People’s Committee of Van Chuong Ward

M

2 Ms Nguyễn Thị Hà Land official - People’s Committee of Van Chuong Ward

F

3 Mr Đồng Minh Tuấn Staff in charge of land acquisition of Disrict

M

4 Mr Đào Tuấn Anh Staff in charge of land acquisition of Disrict

M

5 Mr Trần Tuấn Anh PID1 - MRB M 6 Mr Nguyễn Anh Tuấn HGU contractor M 7 Related agencies 8 Representatives of AHs No 5, 7, 13B, 57 Văn Chương Ward

Contents:

- Phan Tuan Anh Street - Vice President of the People's Committee of Van Chuong Ward chaired and introduced the participants of the meeting.

- Next, Mr. Tran Tuan Anh - MRB PMU presented about the project and problems on the tunnel route when constructing TBM tunnels such as displaced AHs having to demolish all their houses and supporting policies.

At the meeting, the following comments were made:

- Ms. Dao Thi Kim Dao, address book 13B – Quoc Tu Giam supports tunneling and related supporting policies.

- Mr Toan - Party secretary asked about tunneling construction technology

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- The representative of the MRB explained and demonstrated the tunneling construction technology at the meeting.

- Mr Nam - local policeman asked: when moving, who will protect the property and how does it support the household registration?

- The representative of the MRB will assist with the local authority when evacuating households to protect their assets while the households have to evacuate (expected in 2 weeks).

The minutes close at: 9.20 minutes on the same day, agreed between the parties and signed below.

1/ Mr Trần Tuấn Anh - MRB – signed.

2/ Mr Đường Anh Tuấn - HGU – signed.

3/ Ms Vũ Thị Ánh Tuyết – chief of residential group No 1 – signed.

4/ Ms Đào Thị Kim Đào – AH – signed.

5/ Mr Phạm Hồng Hạnh - Representative of Veterans Association – signed.

6/ Mr Ngô Văn Lũy – National Front – signed.

7/ MsTrần Thu Lan – AH – signed.

ha noi metro rail system project (line 3: nhon-ha noi

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