gunnebo in brief 2013
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Global Presence Local Knowledge
GUNNEBO IN BRIEF
THE LEADING GLOBAL PROVIDER OF A SAFER FUTUREThe Gunnebo Security Group provides innovative and efficient security solutions and services to customers around the globe. The Group has 5,700 employees in 32 countries in Europe, Asia, Africa, Australia and America, and net sales of MEUR 580. The Group’s strategy includes profitable growth through an increased market presence in Asia and America.
Vision Gunnebo’s vision is to be the leading global provider of a safer future. Being a leading global supplier entails having an offering that holds its own amongst the competition, having a global market presence and, through key accounts, delivering services, products and system solu-tions to the Group’s customers on the markets where they want them.
Offering a safer future means taking a long-term approach, invest-ing in product development and innovation, and building long-term relationships which generate lasting mutual value.
Bank Security &
Cash Handling, 45%
Secure Storage, 15%
Global Services, 22%
Entrance Control, 13%
Developing Businesses, 5%
EMEA, 38%
Business Areas/ Operations, 35%
Asia-Pacific, 16%
Americas, 9%
Dev. Businesses, 1%
Head office, 1%
sales by region 2012sales by business area 2012
employeesAnställda per regionEMEA, 38%Produktbolag, 35%Asia Pacific, 16%Americas, 9%Dev. Businesses, 1%Huvudkontor, 1%
Totalt: 5 673 personer
GUNNEBO'S BUSINESS AREASThe Group’s security services and solutions are developed by Gunnebo’s
four Business Areas: Bank Security & Cash Handling, Secure Storage,
Global Services and Entrance Control.
EMEA, 70%
Asia-Pacific, 17%
Americas, 13%
Gunnebo has its own sales companies on 32 markets worldwide and production plants in ten. They are divided into three regions: EMEA (Europe, Middle East and Africa), Asia-Pacific and Americas. Gunnebo‘s solutions are also sold on a further 100 markets through a network of retailers and distributors.
Production plant
Dealers and distributors
One important part of our strategy has been to shift the point of gravity of our
business outside of Europe. At the end of the year almost 40% of the Group’s
net sales came from markets outside of Europe. During the year we have
carried out a raft of strategic activities which have considerably strengthened
Gunnebo’s market position in the US, improved our competitiveness in India,
Indonesia and China, and secured our presence in Malaysia. In Brazil we are
expanding our portfolio and adding new market segments.
Per Borgvall, President and CEO
DYNAMIC MARKETSChina: Infrastructure Investment ContinuesGunnebo opened its first sales office in Shanghai in 2010, and its first produc-
tion plant opened a year later in Kunshan. In just two years the Group has
established itself as the leading supplier of entrance control solutions for
Chinese metro systems. Barriers specially designed to manage large volumes
of traffic have been installed in more than twelve cities, including Beijing,
Shanghai and Guangzhou.
Highlights of 2012In June a strategic business agreement was signed with Jiebao King, making it the main distributor of the Chubbsafes range for mainland China.
After successfully installing entrance control solutions for metro systems in several Chinese cities, Gunnebo received new orders from Guangzhou, Xi’an, Shenzhen and Hong Kong.
Highlights of 2012In June, Gunnebo Gateway won an order to install electronic article surveillance systems in more than 500 Raia Drogasil stores in Brazil. The order value amounted to approximately MEUR 2.5. Raia Drogasil is Brazil’s largest chain of pharmacies and one of the ten largest retail chains in Brazil.
Gunnebo has been operating in Brazil since 2004 when the Group acquired
Gateway, a company that develops, markets and sells electronic article surveil-
lance (EAS) solutions. The business has traditionally focused on EAS, alarm and
CCTV surveillance systems for the retail sector, but in 2012 Gunnebo began of-
fering more solutions for retail, such as the intelligent deposit solution for cash
in retail environments, Intellisafe.
Brazil: Core Business Expanded
Brazil China ©iStockphoto.com/ Luso ©iStockphoto.com/ Nikada
India: Increased Production Capacity
USA: Acquisition Lays Stable Foundation
Gunnebo has been operating in India since the Group acquired the esteemed
safe company Steelage in 2000. Steelage has been a well-established brand in
the Indian bank sector since the 1930s. The acquisition also included Minimax, a
strong brand for fire extinguishers which Gunnebo India now uses to market its
fire protection solutions. In 2012, Gunnebo India succeeded in establishing itself
as a supplier of entrance control solutions to important institutional customers,
thereby becoming one of the market-leading suppliers of complete security
solutions on the Indian market.
Gunnebo has been on the US market since 2001, until recently focusing
mainly on entrance control. In 2012, however, the Group entered a new
market through the acquisition of Hamilton Safe, the US’s second largest
supplier of physical security solutions to banks and authorities. Hamilton
Safe is a strong brand that has been around since 1967. The acquisition gives
Gunnebo a solid position on one of the world’s largest security markets.
Highlights of 2012New contracts with two of India’s largest banks to deliver physical security solutions, and an agreement with a global multinational bank to upgrade to electronic high-security locks.
An important strategic order from Chennai Metro Corporation to deliver entrance control solutions for one of its metro lines.
Highlights of 2012Designed, produced and installed eight customer entrance control systems for a large regional bank.
Completed installation of a new CCTV system at 200 bank branches in the southwest states.
Sold more than 500 safes, Grades 5 and 6, as part of a government decision to replace its old models.
India ©iStockphoto.com/ ooyoo
USAPaul Velgos/E+/Getty Images
The Business Area meets the need for highly secure, convenient, reliable systems. The broad range encompasses innovative solu-tions for bank security, cash handling, elec-tronic and physical security that strengthen customers’ competitiveness and profitability.
Thanks to extensive bank security and cash handling experience, the Group is able to meet customer require ments for innovative security concepts and solutions. The Group also has global coverage with 32 of its own sales companies offering a comprehensive portfolio tailored to the needs of each indi-vidual market.
45%
PERCENTAGE OF GROUP SALES
OFFERINGPhysical security Certified vaults and safes,
mechanical and electronic safe deposit lockers,
automated safe deposit lockers, security doors,
interlocking doors and security airlocks.
Cash handling Self-service solutions for bank
lobbies, and cash handling solutions for
checkouts and counting centres.
Electronic security Access control, intrusion
protection, CCTV, high-security electronic locks
and remote surveillance solutions.
One major benefit is the
reduction in operating costsTrevor Dean, Senior Manager Design & Configuration, Standard Bank of South Africa Ltd.
Mission: Increased Efficiency
Standard Bank, South Africa
Standard Bank has been operating in South Africa for
150 years, and is a leading financial services company
with over 1,200 branches on the African continent.
When the bank sought to modernise its safe deposit
locker service, they chose Gunnebo’s fully automated
solution, SafeStore Auto. The new lockers were initially
installed at two branches, one of which was the flag-
ship branch in the district of Sandton, Johannesburg.
The branch will eventually have over 5,000 safe deposit
lockers in a cellar vault delivered to customers at street
level using three robots.Cash HandlingsaFeCasH reTailCounTer DeposiT uniTA front office solution for depositing notes under the counter. Notes can be inserted in bundles of up to 50 and are counted at a speed of under 3 seconds per note. Equipped with Gunnebo’s GSL 1000 high-security electronic lock, it is connected with CashControl software for monitoring and reports.
brands
Business Area Bank Security & Cash Handling
SECURITY THAT IMPROVESBUSINESS EFFICIENCY
brands
15%
Secure Storage offers high -quality safes for the protection of digital media, documents, cash and valuables from fire and burglary.
Gunnebo uses the latest technology in fire and theft protection to produce safes that guarantee security – wherever they are installed. The product offering encompasses certified safes, fireproof safes and high-security locks.
The choice of storage solution depends on what the customer will be storing and the required level of protection. In addition to its broad geographical presence, one of Gunnebo’s main competitive advantages is that the majority of products marketed and sold by the Business Area are graded, which means they have been certified by nationally and internationally recognised independent bodies.
OFFERINGSafes, fireproof digital media cabinets,
fireproof document cabinets, fireproof filing
cabinets, deposit safes and ATM safes.
It’s a solution for the future which reduces the risk of robbery, costs and administration for everyone involvedFredrik Rensenbrink, CEO, RCCS, Netherlands
Mission: Minimised Risk during Cash Handling
RCCS, Netherlands
RCCS is a newly formed cash-in-transit (CIT) company in
the Netherlands which transports cash for customers in
the retail sector.
When RCCS wanted to launch a brand new CIT con-
cept it asked Gunnebo to deliver a cash deposit system
fitted with the GSL 1000 high-security locking system.
The solution was installed at the retailer's counter
where the CIT company’s staff collect the cash in
ink-protected cassettes. The whole system is linked to
integrated computer software which allows all parties
involved to monitor the flow of cash online.
SafesCHubbsaFes evolveAn innovative Grade 1 burglary-resistant safe with an ergonomic handleless design and motorised opening and closing. Available in three sizes to suit different needs in stores, homes and small offices.
Business Area Secure Storage
PHYSICAL SECURITY WHICH PROTECTS AGAINST FIRE AND THEFT
PERCENTAGE OF GROUP SALES
OFFERINGLifecycle Care offers a portfolio of product-related
security services linked to design, implementation,
maintenance and evolution.
Business Care offers security-related services
linked to the customer’s business processes and
includes Managed Security Services, Security Con-
sultancy Services and Security Software Services.
The Business Area draws on the experience of more than 1,500 engineers, security pro-fessionals and customer support staff world-wide. Through close, long- term partnerships, it adds value to the investment made in security systems.
Gunnebo’s extensive service offering is built on receptiveness, innovation and many years of global experience in the security
industry. Gunnebo pro vides services which guarantee that customer security systems always work. With a comprehensive port-folio defined in two key areas, Lifecycle Care and Business Care, Gunnebo provides not only unmatched global technical expertise, but also a full spare parts network as well as security services related to design, consulta-tion, monitoring, training and management of business processes.
22%
We had minimal disruption to our businessUbaid Kathiwala, Operations Director, Catwalk, India
Mission: Improved Surveillance of Retail Network
Catwalk, IndiaCatwalk is a leading premium brand in high-end ladies
footwear with 180 stores in 17 cities across India. 49 are
operated directly by Catwalk with the remaining stores
run as franchises. The company is currently expanding
agressively with 100 new stores planned before the end
of 2013.
Catwalk needed to address the quality of its existing
store surveillance systems. After having carried out an
audit, Gunnebo managed the installation of upgrades
and retrofits to the CCTV cameras in every one of Cat-
walk’s self-run stores. Gunnebo also trained Catwalk’s
technicians in how to monitor the stores. Installation
across the entire chain was completed within one month.
Monitoring
remoTe moniToring serviCesOperating centres in several countries around the world monitor and control the alarm systems at more than 26,000 sites – all day, every day. New functions have been devel-oped to trace and protect assets and people from potential threats.
Business Area Global Services
SECURITY SERVICES WHICH MAXIMISE RETURN ON INVESTMENT
brands
PERCENTAGE OF GROUP SALES
OFFERINGProduct solutions a wide range of turnstiles –
entrance gates, speed gates, full-height turnstiles,
security booths and security revolving doors.
Entrance control concept solutions for office
buildings, sports arenas, airports and mass
transit such as metro systems, rail and bus
networks.
The Business Area offers solutions which al-low authorised access to sites and buildings, while preventing access by unauthorised individuals. Integrating flow monitoring with wider security systems can provide full control over who is where in a building.
Gunnebo’s entrance control solutions cover two main areas: entrance control for build-ings, mass transit and airports, and fire safety equipment which is sold in Indonesia and India only.
William Walsh, Head of Security, State Street Corporation, China
Mission: A Higher Level of Security
State Street Corporation, China
13%
Gunnebo helped us focus on the core needs
State Street Corporation is a world-leading provider of finan-
cial services to institutional investors. Its broad and integrat-
ed range of services spans the entire investment spectrum,
including research, investment management, trading services
and investment servicing.
State Street's Hangzhou office wanted to increase the
security level of its building. After some close cooperation, it
became clear that State Street was willing to compromise on
space in order to accommodate an entrance gate with a high
enough level of security. Gunnebo installed a SpeedStile FP
which not only met these standards but which could also be
integrated with the company’s access control system and re-
cord the passage of employees using a card reader. Gunnebo
also worked together with the building's designer to create a
reception area with a coherent design.
Entrance Control
TurnsTilesThe traditional SlimStile EV turnstile has been improved to enable in-built coin systems and external installation. Apron infill options in glass and stainless steel are now available for both the SlimStile EV and Tristile RO.
Business Area Entrance Control
ACCESS SECURITY WHICH PROTECTS AND REGULATES
brands
PERCENTAGE OF GROUP SALES
France, 19%
India, 18%
Indonesia, 15%
The Netherlands, 6%
Spain, 5%
UK, 5%
Germany, 4%
USA, 4%
Sweden, 3%
South Africa, 3%
Others, 18%
Total: 5,673
Gunnebo’s contribution to sustainable development is based on the
Group’s responsibility for its own business, society and the environ-
ment. Gunnebo increases security for the individual and is a reliable
business partner, employer and corporate citizen on the markets where
the Group operates.
Anställda per land
Frankrike, 19%Indien, 18%Indonesien, 15%Nederländerna, 6%Spanien, 5%Storbritannien, 5%Tyskland, 4%USA, 4%Sverige, 3%Sydafrika, 3%Övriga, 18%
Totalt: 5 673 personer
employees by CounTry
Gunnebo’s security solutions create a safer world. Through innovative concepts and close collaboration with customers and other stakeholders, Gunnebo is building a unique, global offering which provides security for individuals.
Gunnebo takes responsibility by creating value in the
communities where the Group operates. Gunnebo’s
responsibility is measured in long-term return, satisfied
customers, motivated employees and a reduced impact
on the environment. By being a responsible corporate
citizen, Gunnebo gains the trust of its stakeholders and
becomes a stronger global brand with increased com-
petitiveness.
Code of ConductAs an international corporation and employer, it is important that Gunnebo complies with human rights principles in all controllable aspects of its business. The Group’s Code of Conduct is based on the following inter-national principles: the UN Declaration of Human Rights, the UN Global Compact initiative, the International Labour Organization’s principles on rights in working life, and OECD guidelines for multinational enterprises. The Code of Conduct forms the basis for how all employees in the Group should act, both internally and externally.
Corporate Responsibility
SECURITY FOR INDIVIDUALS
A safer society and an employer that cares
about its employees’ health and safety
Minimising the operation’s impact
on the environment
Strong, clear leadership with a focus on profitable,
ethical business
For a Safer World
With an environmental management system which fulfils the international ISO 14001 standard, the Group ensures there is systematic, structured environmental work.
Gunnebo has production at twelve factories in ten countries, and assembly units in two.Proximity to the market is fundamental to our endeavour to meet customers’ needs withcompetitive global offerings. The majority of the Group’s production units are certified. A regular external audit and Gunnebo’s own internal audits contribute to continuous improvement in our environmental work.
In order to reduce risks and minimise any impact on the environment that may arise, Gunnebo works actively on risk management and related measures. The importance of certification to Gunnebo’s customers is confirmed by the Group’s sales companies as they too perceive a market demand for ISO 14001 certification.
5
10
15
20
25
Tonne CO2 /MEUR
08 09 10 11 12
Koncernens koldioxidutsläpp
The reporting of carbon dioxide emissions refers to direct and indirect emissions from the Group’s production in relation to net sales.
CERTIFIED ENVIRONMENTAL WORK
Unit/FactoryISO 14001
Certification Product area
Doetinchem, the Netherlands 1999 Secure storage
Bazancourt, France 2002 Secure storageMarkersdorf, Germany 2003 Secure storageBekasi/Jakarta, Indonesia 2004 Secure storageWadeville/Johannesburg, South Africa 2013 Secure storageHalol, India 2006 Secure storageTrier, Germany 2004 Cash handlingBaldenheim, France 2004 Entrance controlUckfield, UK 2007 Entrance controlLavis/Trento, Italy 2007 Entrance controlKunshan, China (opened January 2011) planned for 2013 Entrance control
With an environmental management system which fulfils the international ISO 14001 standard, Gunnebo ensures the Group has systematic, structured environmental work in place.
The majority of the Group’s production units are certified. Gunnebo’s quality assur-
ance system is based on ISO 9001, which is a tool used to achieve continuous improve-ments in all processes and increased custom-er satisfaction. Gunnebo is striving to har-monise the quality process for all production units. All production and development units within Gunnebo are certified to ISO 9001.
ISO-Certified Plants
10
20
30
40
50
MWh/MEUR
08 09 10 11 12
Koncernens elanvändning
The graph shows that Gunnebo’s environmental work has led to lower energy use in relation to net sales.
group Carbon DioxiDe emissions group eleCTriCiTy ConsumpTion
GU
GB.3080.R1
www.gunnebo.com
GLOBAL PRESENCEREGION EMEA (EuROPE, MIddLE EASt ANd AFRICA)
BELGIUM, LUXEMBOURGwww.gunnebo.be
EASTERN EUROPECZECH REPUBLICwww.gunnebo.cz
HUNGARYwww.gunnebo.hu
POLANDwww.gunnebo.pl
FRANCEwww.gunnebo.fr
GERMANY, AUSTRIAwww.gunnebo.dewww.gunnebo.at
ITALYwww.gunnebo.it
MIDDLE EASTwww.gunnebo.ae
NETHERLANDSwww.gunnebo.nl
NORDIC
FINLANDwww.gunnebo.fi
DENMARKwww.gunnebo.dk
REGION ASIA-PACIFIC
AUSTRALIA, NEW ZEALANDwww.gunnebo.com.au
CHINAwww.gunnebo.cn
INDIAwww.gunnebo.in
INDONESIAwww.gunnebo.com/id
MALAYSIAwww.gunnebo.com.my
SINGAPOREwww.gunnebo.sg
NORWAYwww.gunnebo.no
SWEDENwww.gunnebo.se
PORTUGALwww.gunnebo.pt
SOUTH AFRICAwww.gunnebo.za
SPAINwww.gunnebo.es
SWITZERLANDwww.gunnebo.ch
UK, IRELANDwww.gunnebo.co.uk
REGION AMERICAS
BRAZILwww.gunnebo.com.br
CANADA, USAwww.gunnebo.cawww.gunnebo.us
MEXICOwww.gunnebo.com