guidelines for travel agencies - amadeus.com · travel agencies not yet using emd amadeus travel...
TRANSCRIPT
Electronic Miscellaneous Document
KE EMD Distribution Policy
Guidelines for Travel Agencies
KE EMD distribution guidelines - Amadeus template proposal for Airlines
3
INDEX
WHAT IS AN EMD? ........................................................................................................ 5
What is the difference between an Associated versus a Standalone EMD? ..................... 5
How to Create Chargeable Services in the PNR Depending on the EMD Type ................. 5
What are RFICs/RFISCs? ........................................................................................ 6
How RFICs/RFISCs are used in the EMD TSM ............................................................ 6
What is the EMD Coupon Structure? ........................................................................ 6
When to use an SVC Segment ................................................................................ 7
When to use an SSR Element ................................................................................. 7
Travel Agencies not yet using EMD .......................................................................... 7
SERVICE 1 DEPO ........................................................................................................... 8
A. Service description and purpose .................................................................................. 8
B. detailed EMD flow ...................................................................................................... 8
1/ Initial PNR ........................................................................................................ 8
2/ Booking ........................................................................................................... 8
3/ Pricing ............................................................................................................. 8
4/ Issuance .......................................................................................................... 8
5/ EMD display (EWD) ........................................................................................... 9
6/ Other Airline’s specificities (if applicable) .............................................................. 9
SERVICE 2 PTAF ......................................................................................................... 10
A. Service description and purpose ................................................................................ 10
B. detailed EMD flow .................................................................................................... 10
1/ Initial PNR ...................................................................................................... 10
2/ Booking ......................................................................................................... 10
3/ Pricing ........................................................................................................... 10
4/ Issuance ........................................................................................................ 10
5/ EMD display (EWD) ......................................................................................... 11
6/ Other Airline’s specificities (if applicable) ............................................................ 12
SERVICE 3 PENF ......................................................................................................... 13
A. Service description and purpose ...................................... Error! Bookmark not defined.
B. detailed EMD flow ........................................................ Error! Bookmark not defined.3
1/ Initial PNR ............................................................ Error! Bookmark not defined.
2/ Booking ............................................................... Error! Bookmark not defined.
3/ Pricing ................................................................. Error! Bookmark not defined.
4/ Issuance .............................................................. Error! Bookmark not defined.
5/ EMD display (EWD) ............................................... Error! Bookmark not defined.
6/ Other Airline’s specificities (if applicable) .................. Error! Bookmark not defined.
SERVICE 4 TKAF ......................................................................................................... 13
A. Service description and purpose ...................................... Error! Bookmark not defined.
B. detailed EMD flow .......................................................... Error! Bookmark not defined.
1/ Initial PNR ............................................................ Error! Bookmark not defined.
2/ Booking ............................................................... Error! Bookmark not defined.
KE EMD distribution guidelines - Amadeus template proposal for Airlines
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3/ Pricing ................................................................. Error! Bookmark not defined.
4/ Issuance .............................................................. Error! Bookmark not defined.
5/ EMD display (EWD) ............................................... Error! Bookmark not defined.
6/ Other Airline’s specificities (if applicable) ............................................................ 18
SERVICE 5 PAYF ......................................................................................................... 19
A. Service description and purpose ................................................................................ 19
B. detailed EMD flow .................................................................................................... 19
1/ Initial PNR ...................................................................................................... 19
2/ Booking ......................................................................................................... 19
3/ Pricing ........................................................................................................... 19
4/ Issuance ........................................................................................................ 20
5/ EMD display (EWD) ......................................................................................... 20
6/ Other Airline’s specificities (if applicable) ............................................................ 21
EMD SALES CANCELLATION (VOID) ............................................................................ 22
EMD REFUND .............................................................................................................. 24
EMD EXCHANGE (REISSUE) ........................................................................................ 25
List of EMD entries ..................................................................................................... 26
KE EMD distribution guidelines - Amadeus template proposal for Airlines
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WHAT IS AN EMD?
EMD stands for Electronic Miscellaneous Document. An EMD allows you to sell and track the
usage of charges, for example excess baggage charges, change fees and a residual value. The
EMD is the solution for all fees collected outside a ticket. It will replace all existing virtual
miscellaneous documents and IATA VMPDs by end 2013.
� Please keep in mind that EMD is basically an empty (but secure) shell that has to be
priced manually. EMD automatic pricing is anyhow possible with the Amadeus Ancillary
Services solution or with Amadeus Ticket Changer. These solutions are not included in the
IATA EMD solution and are sold independently of EMD. This document deals therefore with
EMD only.
What is the difference between an Associated versus a Standalone EMD?
There are two types of EMDs, the standalone EMD (EMDS) and the associated EMD (EMDA)
that can be associated to e-ticket coupons. The two types differ in their behaviour and usage.
Here are the main characteristics:
Standalone EMD (EMDS) Associated EMD (EMDA)
• A standalone EMD is issued for a
residual value or the collection of
miscellaneous charges that are not
lifted with an e-ticket coupon. For
example group deposits and
change fees.
• The standalone EMD can consist of
a single or multiple value coupons
depending on airline background
settings.
• It can be issued in connection with
individual e-ticket coupons or an
e-ticket.
• It can be linked with an e-ticket for
reference.
• It can be consumed at issuance or
used at different stages.
• It has no interaction with the
airline systems (reservation
systems and DCSs).
• An associated EMD is issued for the
collection of miscellaneous charges and
excess baggage charges that are lifted
(considered used) at the same time as
the e-ticket coupon. For example, sports
equipment and excess baggage.
• The associated EMD can consist of a
single or multiple value coupons that are
directly linked to individual flight coupons.
• Each EMD coupon that is associated to an
e-ticket is referenced in the e-ticket
record with the corresponding e-ticket
coupon.
• The carrier and the routing of the EMDA
and the e-ticket coupons must match.
• An EMDA can be automatically or
manually associated or disassociated.
• Only airline agents can manually
associate and disassociate EMDAs.
• The EMDA's final usage depends on the e-
ticket coupon it is associated to, providing
it does not become disassociated.
How to Create Chargeable Services in the PNR Depending on the EMD Type
To create a chargeable service or fee for which you want to issue an EMD, you can either enter
a Special Service Request (SSR) element in the PNR for EMDs that are associated to a flight
segment (EMDA) or a Manual Auxiliary Segment (SVC) for EMDs that are not associated to a
flight segment (EMDS).
KE EMD distribution guidelines - Amadeus template proposal for Airlines
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What are RFICs/RFISCs?
An RFIC is a Reason-For-Issuance Code (coded on 1 character, example: A, C, …). It defines which group
of services an EMD belongs to. The RFICs are compliant with the IATA standard. An RFIC can
have multiple Reason-For-Issuance Sub-Codes (RFISCs) coded on 3 alphanumeric characters
(examples: 0BT, 99I, …). The RFISCs are airline-specific, even if some ATPCO
recommendations do exist.
How RFICs/RFISCs are used in the EMD TSM
When you create an EMD Transitional Stored Miscellaneous (TSM) document or EMD pricing
record, the RFIC and RFISCs and their description are automatically filled in the EMD TSM.
All services contained in an EMD belong to the same reason for issuance.
An EMD may contain only one RFIC but several RFISCs for different services or fees. Each EMD
coupon is based on the RFISC.
An EMD cannot contain both chargeable special service requests (SSRs) and manual auxiliary
segments (SVCs) in one TSM. The system automatically performs a split when the EMD TSM is
created.
On the next page you can find different EMD Reason for issuance codes (RFIC) and Reason for
issuance sub codes (RFISC).
If the RFIC is the same, on same EMD there can be different RFISCs:
EMD:
Coupon Service
code
RFIC RFISC
OULHEL PETC C 0BT
HELSTO PETC C 0BT
STOHEL AVIH C 0BS
HELOUL AVIH C 0BS
� Note that one EMD cannot contain services created from SVC and SSR elements.
� If in addition to services above passenger has XBAG STOHEL & HELOUL, that would have to
be issued on separate EMD because there can only be one service/flight
segment on same EMD.
What is the EMD Coupon Structure?
An EMD may contain up to 16 coupons, where up to four coupons can have the same EMD
number. If an EMD contains more than four coupons, a conjunction EMD will be issued (up to
four document numbers).
The EMD coupon status indicates the current usage of the service or fee. When an EMD is
associated to an e-ticket, the coupon status change of the e-ticket and the EMD coupons are
partly synchronized (intermediate statuses do not come over from e-ticket to EMD).
KE EMD distribution guidelines - Amadeus template proposal for Airlines
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When to use an SVC Segment
For standalone services that do not need to be associated to a flight segment, you enter an
auxiliary segment in the PNR.
This type of auxiliary service segment must be entered with an HK action code (confirmed)
and it can be associated to one passenger only.
The system creates a service segment (SVC) that is not sent to the airline system and not
transmitted to the airline's Departure Control System (DCS). This means that it is not taken
into account for reservation or booking purposes by the airline.
When to use an SSR Element
If you want to book a special service that is associated to a flight segment, excess baggage
or sports equipment, for example, you can use a Special Service Request (SSR) element.
Service must be confirmed before EMD can be issued based on SSR element.
When Travel Agent exchanges e-ticket coupon that has EMD-A attached to it, EMD is
automatically disassociated. Travel agency must contact Airline 1st level Ticketing Help
Desk in case EMD-A needs to be reassociated to another ticket or needs to be refunded.
Travel Agencies not yet using EMD
Amadeus Travel Agencies who are not using EMD yet, can see EMD FA element in the PNR, but
they are not able to display EMD. At the end of the FA element agent can see from which
element the EMD has been created and that gives the hint of what EMD has been issued for.
KE EMD distribution guidelines - Amadeus template proposal for Airlines
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SERVICE 1: DEPO
A. Service description and purpose
DEPO: 997 / Deposit DEPO: Deposit for group
B. detailed EMD flow
1/ Initial PNR
RP/MELA82346/
1.EMD/TEST MR
2 AP MEL 61 3 9600 0038 – KOREAN TRAVEL SERVICE - A
3 TK OK25FEB/MEL82346
>
2/ Booking
IUKEHK1DEPO
The system response:
4 SVC KE HK1 DEPO
3/ Pricing
- TSM-P manual creation : TMC
TSM 1 TYPE P MELA82346 RP/25FEB 11 INT I EMD-S CARR KE
1.EMD/DEPO MR
RFIC-D/I FINANCIAL IMPACT
1. RFISC-997 DEPOSIT/DOWN PAYMENTS L 4
OPERATING CC-KE CPN VALUE-2500.00
NON INTERLINEABLE
To update the TQM: TMI
4/ Issuance
--- TST TSM RLR ---
RP/MELA82346/MELA82346 RP/SU 25FEB13/0457Z 6U9ZB5
1.EMD/DEPO MR
2 KE 121 Y 22MAY 3 ICNSYD HK1 1910 0625+1 *1A/E*
3 KE 122 Y 25MAY 6 SYDICN HK1 1 0755 1725 *1A/E*
4 SVC KE HK1 DEPO
5 AP MEL 61 3 9600 0038 - KOREAN TRAVEL SERVICE - A
6 TK OK25FEB/MELA82346//ETKE
7 FA PAX 180-5502835915/ETKE/AUD3189.78/25FEB13/MELA82346/0235
1112/S2-3
KE EMD distribution guidelines - Amadeus template proposal for Airlines
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8 FA PAX 180-1815917022/DTKE/AUD2500.00/25FEB13/MELA82346/02351
112/S4
9 FB PAX 2500000025 TTP/TTM/RT OK ETICKET/EMD/S2-3
10 FB PAX 2500000025 TTP/TTM/RT OK ETICKET/EMD/S4
11 FM *M*0
12 FP CASH
13 FV PAX KE/S2-3
5/ EMD display (EWD)
EWD/L12
EMD-1801815917022 TYPE-S SYS-1A LOC-6U9ZB5
INT-I FCI-1 1 POI-MEL DOI-25FEB13 IOI-02351112
PAX- EMD/DISPLAYMR ADT
RFIC-D FINANCIAL IMPACT
REMARKS-
CPN-1 RFISC-997 KE S-O VALUE-2500.00
DESCRIPTION-DEPOSIT/DOWN PAYMENTS
PRESENT TO-
PRESENT AT-
SERVICE REMARKS-
FARE F AUD 2500.00
EXCH VAL RFND VAL
TAX-
TOTAL AUD 2500.00
/FC
FP CASH
FOID-
6/ Other Airline’s specificities (if applicable)
1. Travel agent issue EMD for deposit.
2. EMD shall be used for the issuance of a new ET or Refunded.
KE EMD distribution guidelines - Amadeus template proposal for Airlines
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SERVICE 2: PTAF
A. Service description and purpose
PTAF: 0BK / Prepaid Ticket Advance
PTAF is use when an individual in once city wishes to pay for a ticket being picked up by an
individual in another city
B. detailed EMD flow
1/ Initial PNR
RP/MELA82346/
1.EMD/TEST MR
2 KE 122 Y 09JUL 2 SYDICN HK1 1 0755 1725 *1A/E*
3 KE 121 Y 14JUL 7 ICNSYD HK1 1910 0625+1 *1A/E*
4 SVC KE HK1 DEPO
5 SVC KE HK1 PAYF
6 SVC KE HK1 PENF
7 SVC KE HK1 PTAF
8 SVC KE HK1 TKAF
2/ Booking
IUKEHK1PTAF
System response:
7 SVC KE HK1 PTAF
3/ Pricing
- TSM-P manual creation : TMC
TSM 4 TYPE P MELA82346 AA/27FEB 11 INT I EMD-S CARR KE
1.EMD/TEST MR
RFIC-D FINANCIAL IMPACT
1. RFISC-0BK PREPAID TICKET ADVANCED L 7
OPERATING CC-KE CPN VALUE-3000.00
ADD INF/RKS:
KE EMD distribution guidelines - Amadeus template proposal for Airlines
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4/ Issuance
--- TST TSM RLR ---
RP/MELA82346/MELA82346 AA/SU 27FEB13/0514Z 6SP9XO
1.EMD/TEST MR
2 KE 122 Y 09JUL 2 SYDICN HK1 1 0755 1725 *1A/E*
3 KE 121 Y 14JUL 7 ICNSYD HK1 1910 0625+1 *1A/E*
4 SVC KE HK1 DEPO
5 SVC KE HK1 PAYF
6 SVC KE HK1 PENF
7 SVC KE HK1 PTAF
8 SVC KE HK1 TKAF
9 AP MEL 61 3 9600 0038 - KOREAN TRAVEL SERVICE - A
10 TK OK27FEB/MELA82346//ETKE
11 FA PAX 180-2649200479/ETKE/AUD3584.78/27FEB13/MELA82346/0235
1112/S2-3
12 FA PAX 180-1815917086/DTKE/AUD1200.00/27FEB13/MELA82346/0235
1112/S4
13 FA PAX 180-1815917087/DTKE/AUD2000.00/27FEB13/MELA82346/0235
1112/S5
14 FA PAX 180-1815917088/DTKE/AUD2500.00/27FEB13/MELA82346/0235
1112/S6
15 FA PAX 180-1815917089/DTKE/AUD3000.00/27FEB13/MELA82346/0235
1112/S7
16 FA PAX 180-1815917090/DTKE/AUD3500.00/27FEB13/MELA82346/0235
1112/S8
17 FB PAX 2700000028 TTP/ET/TTM/RT OK ETICKET/EMD/S2-3
18 FB PAX 2700000028 TTP/ET/TTM/RT OK ETICKET/EMD/S4
19 FB PAX 2700000028 TTP/ET/TTM/RT OK ETICKET/EMD/S5
20 FB PAX 2700000028 TTP/ET/TTM/RT OK ETICKET/EMD/S6
21 FB PAX 2700000028 TTP/ET/TTM/RT OK ETICKET/EMD/S7
22 FB PAX 2700000028 TTP/ET/TTM/RT OK ETICKET/EMD/S8
23 FE PAX KE NON ENDS./S2-3
24 FM *M*0
25 FP CASH
26 FV PAX KE/S2-3
>5/ EMD display (EWD)
>ewd
EMD-1801815917089 TYPE-S SYS-1A LOC-6XP9XO
INT-I FCI-1 1 POI-MEL DOI-27FEB13 IOI-02351112
PAX- EMD/TESTMR ADT
RFIC-D FINANCIAL IMPACT
REMARKS-
CPN-1 RFISC-0BK KE S-O VALUE-3000.00
DESCRIPTION-PREPAID TICKET ADVANCED
PRESENT TO-
PRESENT AT-
SERVICE REMARKS-
FARE F AUD 3000.00
EXCH VAL RFND VAL
TAX-
TOTAL AUD 3000.00
/FC
FP CASH
FOID-
KE EMD distribution guidelines - Amadeus template proposal for Airlines
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6/ Other Airline’s specificities (if applicable)
1. Travel agent issue EMD for PTA.
2. Travel agent request KE to issue PTA
KE EMD distribution guidelines - Amadeus template proposal for Airlines
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SERVICE 3: PENF
A. Service description and purpose
PENF: 993 / Rebooking Fee PENF is use as a collection of the rebooking fee or revalidation fee
B. detailed EMD flow
1/ Initial PNR
RP/MELA82346/
1.EMD/TEST MR
2 KE 122 Y 09JUL 2 SYDICN HK1 1 0755 1725 *1A/E*
3 KE 121 Y 14JUL 7 ICNSYD HK1 1910 0625+1 *1A/E*
4 SVC KE HK1 DEPO
5 SVC KE HK1 PAYF
6 SVC KE HK1 PENF
7 SVC KE HK1 PTAF
8 SVC KE HK1 TKAF
>2/ Booking
IUKEHK1PENF
System response
6 SVC KE HK1 PENF
3/ Pricing
TSM-P manual creation use : TMC
TSM 3 TYPE P MELA82346 AA/27FEB 11 INT I EMD-S CARR KE
1.EMD/TEST MR
RFIC-D FINANCIAL IMPACT
1. RFISC-993 REBOOKING FEE L 6
OPERATING CC-KE CPN VALUE-2500.00
ADD INF/RKS:
KE EMD distribution guidelines - Amadeus template proposal for Airlines
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4/ Issuance
--- TST TSM RLR ---
RP/MELA82346/MELA82346 AA/SU 27FEB13/0514Z 6SP9XO
1.EMD/TEST MR
2 KE 122 Y 09JUL 2 SYDICN HK1 1 0755 1725 *1A/E*
3 KE 121 Y 14JUL 7 ICNSYD HK1 1910 0625+1 *1A/E*
4 SVC KE HK1 DEPO
5 SVC KE HK1 PAYF
6 SVC KE HK1 PENF
7 SVC KE HK1 PTAF
8 SVC KE HK1 TKAF
9 AP MEL 61 3 9600 0038 - KOREAN TRAVEL SERVICE - A
10 TK OK27FEB/MELA82346//ETKE
11 FA PAX 180-2649200479/ETKE/AUD3584.78/27FEB13/MELA82346/0235
1112/S2-3
12 FA PAX 180-1815917086/DTKE/AUD1200.00/27FEB13/MELA82346/0235
1112/S4
13 FA PAX 180-1815917087/DTKE/AUD2000.00/27FEB13/MELA82346/0235
1112/S5
14 FA PAX 180-1815917088/DTKE/AUD2500.00/27FEB13/MELA82346/0235
1112/S6
15 FA PAX 180-1815917089/DTKE/AUD3000.00/27FEB13/MELA82346/0235
1112/S7
16 FA PAX 180-1815917090/DTKE/AUD3500.00/27FEB13/MELA82346/0235
1112/S8
17 FB PAX 2700000028 TTP/ET/TTM/RT OK ETICKET/EMD/S2-3
18 FB PAX 2700000028 TTP/ET/TTM/RT OK ETICKET/EMD/S4
19 FB PAX 2700000028 TTP/ET/TTM/RT OK ETICKET/EMD/S5
20 FB PAX 2700000028 TTP/ET/TTM/RT OK ETICKET/EMD/S6
21 FB PAX 2700000028 TTP/ET/TTM/RT OK ETICKET/EMD/S7
22 FB PAX 2700000028 TTP/ET/TTM/RT OK ETICKET/EMD/S8
23 FE PAX KE NON ENDS./S2-3
24 FM *M*0
25 FP CASH
26 FV PAX KE/S2-3
5/ EMD display (EWD)
EMD-1801815917088 TYPE-S SYS-1A LOC-6XP9XO
INT-I FCI-1 1 POI-MEL DOI-27FEB13 IOI-02351112
PAX- EMD/TESTMR ADT
RFIC-D FINANCIAL IMPACT
REMARKS-
CPN-1 RFISC-993 KE S-O VALUE-2500.00
DESCRIPTION-REBOOKING FEE
PRESENT TO-
PRESENT AT-
SERVICE REMARKS-
FARE F AUD 2500.00
EXCH VAL RFND VAL
TAX-
TOTAL AUD 2500.00
/FC
FP CASH
FOID-
KE EMD distribution guidelines - Amadeus template proposal for Airlines
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6/ Other Airline’s specificities (if applicable)
1. Travel agent issue EMD for rebooking fee.
2. Travel agent issue new ET with old ET and EMD
KE EMD distribution guidelines - Amadeus template proposal for Airlines
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SERVICE 4: TKAF
A. Service description and purpose
TKAF: 992 / Ticket Amendment Fee TKAF is use as a collection of the reissue charge
B. detailed EMD flow
1/ Initial PNR
RP/MELA82346/
1.EMD/TEST MR
2 KE 122 Y 09JUL 2 SYDICN HK1 1 0755 1725 *1A/E*
3 KE 121 Y 14JUL 7 ICNSYD HK1 1910 0625+1 *1A/E*
4 SVC KE HK1 DEPO
5 SVC KE HK1 PAYF
6 SVC KE HK1 PENF
7 SVC KE HK1 PTAF
8 SVC KE HK1 TKAF
>2/ Booking
IUKEHK1TKAF
System response
8 SVC KE HK1 TKAF
3/ Pricing
- TSM-P manual creation : TMC
TSM 5 TYPE P MELA82346 AA/27FEB 11 INT I EMD-S CARR KE
1.EMD/TEST MR
RFIC-D FINANCIAL IMPACT
1. RFISC-992 TICKET AMENDMENT FEE L 8
OPERATING CC-KE CPN VALUE-3500.00
ADD INF/RKS:
KE EMD distribution guidelines - Amadeus template proposal for Airlines
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4/ Issuance
--- TST TSM RLR ---
RP/MELA82346/MELA82346 AA/SU 27FEB13/0514Z 6SP9XO
1.EMD/TEST MR
2 KE 122 Y 09JUL 2 SYDICN HK1 1 0755 1725 *1A/E*
3 KE 121 Y 14JUL 7 ICNSYD HK1 1910 0625+1 *1A/E*
4 SVC KE HK1 DEPO
5 SVC KE HK1 PAYF
6 SVC KE HK1 PENF
7 SVC KE HK1 PTAF
8 SVC KE HK1 TKAF
9 AP MEL 61 3 9600 0038 - KOREAN TRAVEL SERVICE - A
10 TK OK27FEB/MELA82346//ETKE
11 FA PAX 180-2649200479/ETKE/AUD3584.78/27FEB13/MELA82346/0235
1112/S2-3
12 FA PAX 180-1815917086/DTKE/AUD1200.00/27FEB13/MELA82346/0235
1112/S4
13 FA PAX 180-1815917087/DTKE/AUD2000.00/27FEB13/MELA82346/0235
1112/S5
14 FA PAX 180-1815917088/DTKE/AUD2500.00/27FEB13/MELA82346/0235
1112/S6
15 FA PAX 180-1815917089/DTKE/AUD3000.00/27FEB13/MELA82346/0235
1112/S7
16 FA PAX 180-1815917090/DTKE/AUD3500.00/27FEB13/MELA82346/0235
1112/S8
17 FB PAX 2700000028 TTP/ET/TTM/RT OK ETICKET/EMD/S2-3
18 FB PAX 2700000028 TTP/ET/TTM/RT OK ETICKET/EMD/S4
19 FB PAX 2700000028 TTP/ET/TTM/RT OK ETICKET/EMD/S5
20 FB PAX 2700000028 TTP/ET/TTM/RT OK ETICKET/EMD/S6
21 FB PAX 2700000028 TTP/ET/TTM/RT OK ETICKET/EMD/S7
22 FB PAX 2700000028 TTP/ET/TTM/RT OK ETICKET/EMD/S8
23 FE PAX KE NON ENDS./S2-3
24 FM *M*0
25 FP CASH
26 FV PAX KE/S2-3
5/ EMD display (EWD)
EMD-1801815917090 TYPE-S SYS-1A LOC-6XP9XO
INT-I FCI-1 1 POI-MEL DOI-27FEB13 IOI-02351112
PAX- EMD/TESTMR ADT
RFIC-D FINANCIAL IMPACT
REMARKS-
CPN-1 RFISC-992 KE S-O VALUE-3500.00
DESCRIPTION-TICKET AMENDMENT FEE
PRESENT TO-
PRESENT AT-
SERVICE REMARKS-
FARE F AUD 3500.00
EXCH VAL RFND VAL
TAX-
TOTAL AUD 3500.00
/FC
FP CASH
FOID-
KE EMD distribution guidelines - Amadeus template proposal for Airlines
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6/ Other Airline’s specificities (if applicable)
1. Travel agent issue EMD for reissue charge
2. Travel agent issue new ET with old ET and EMD
KE EMD distribution guidelines - Amadeus template proposal for Airlines
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SERVICE 7: PAYF
A. Service description and purpose
PAYF: 98B / Payment PAYF is used when the EMD as a payment for an e-ticket
B. detailed EMD flow
1/ Initial PNR
RP/MELA82346/
1.EMD/TEST MR
2 KE 122 Y 09JUL 2 SYDICN HK1 1 0755 1725 *1A/E*
3 KE 121 Y 14JUL 7 ICNSYD HK1 1910 0625+1 *1A/E*
4 SVC KE HK1 DEPO
5 SVC KE HK1 PAYF
6 SVC KE HK1 PENF
7 SVC KE HK1 PTAF
8 SVC KE HK1 TKAF
>2/ Booking
IUKEHK1PAYF:
System response
5 SVC KE HK1 PAYF
3/ Pricing
- For TSM-P manual creation : TMC
TSM 2 TYPE P MELA82346 AA/27FEB 11 INT I EMD-S CARR KE
1.EMD/TEST MR
RFIC-D FINANCIAL IMPACT
1. RFISC-98B PAYMENT L 5
OPERATING CC-KE CPN VALUE-2000.00
ADD INF/RKS:
KE EMD distribution guidelines - Amadeus template proposal for Airlines
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4/ Issuance
--- TST TSM RLR ---
RP/MELA82346/MELA82346 AA/SU 27FEB13/0514Z 6SP9XO
1.EMD/TEST MR
2 KE 122 Y 09JUL 2 SYDICN HK1 1 0755 1725 *1A/E*
3 KE 121 Y 14JUL 7 ICNSYD HK1 1910 0625+1 *1A/E*
4 SVC KE HK1 DEPO
5 SVC KE HK1 PAYF
6 SVC KE HK1 PENF
7 SVC KE HK1 PTAF
8 SVC KE HK1 TKAF
9 AP MEL 61 3 9600 0038 - KOREAN TRAVEL SERVICE - A
10 TK OK27FEB/MELA82346//ETKE
11 FA PAX 180-2649200479/ETKE/AUD3584.78/27FEB13/MELA82346/0235
1112/S2-3
12 FA PAX 180-1815917086/DTKE/AUD1200.00/27FEB13/MELA82346/0235
1112/S4
13 FA PAX 180-1815917087/DTKE/AUD2000.00/27FEB13/MELA82346/0235
1112/S5
14 FA PAX 180-1815917088/DTKE/AUD2500.00/27FEB13/MELA82346/0235
1112/S6
15 FA PAX 180-1815917089/DTKE/AUD3000.00/27FEB13/MELA82346/0235
1112/S7
16 FA PAX 180-1815917090/DTKE/AUD3500.00/27FEB13/MELA82346/0235
1112/S8
17 FB PAX 2700000028 TTP/ET/TTM/RT OK ETICKET/EMD/S2-3
18 FB PAX 2700000028 TTP/ET/TTM/RT OK ETICKET/EMD/S4
19 FB PAX 2700000028 TTP/ET/TTM/RT OK ETICKET/EMD/S5
20 FB PAX 2700000028 TTP/ET/TTM/RT OK ETICKET/EMD/S6
21 FB PAX 2700000028 TTP/ET/TTM/RT OK ETICKET/EMD/S7
22 FB PAX 2700000028 TTP/ET/TTM/RT OK ETICKET/EMD/S8
23 FE PAX KE NON ENDS./S2-3
24 FM *M*0
25 FP CASH
26 FV PAX KE/S2-3
5/ EMD display (EWD)
EMD-1801815917087 TYPE-S SYS-1A LOC-6XP9XO
INT-I FCI-1 1 POI-MEL DOI-27FEB13 IOI-02351112
PAX- EMD/TESTMR ADT
RFIC-D FINANCIAL IMPACT
REMARKS-
CPN-1 RFISC-98B KE S-O VALUE-2000.00
DESCRIPTION-TICKET AMENDMENT FEE
PRESENT TO-
PRESENT AT-
SERVICE REMARKS-
FARE F AUD 2000.00
EXCH VAL RFND VAL
TAX-
TOTAL AUD 2000.00
/FC
FP CASH
FOID-
KE EMD distribution guidelines - Amadeus template proposal for Airlines
21
6/ Other Airline’s specificities (if applicable)
1. Travel agent issue EMD for payment.
2. EMD shall be used for the issuance of a new ET
KE EMD distribution guidelines - Amadeus template proposal for Airlines
22
EMD SALES CANCELLATION (VOID)
TRDC entry is using.
--- TST TSM RLR ---
RP/MELA82346/MELA82346 RP/SU 5MAR13/1047Z 6WLJ6A
1.EMD/DISPLAY MR
2 KE 122 Y 09JUN 7 SYDICN HK1 1 0755 1725 *1A/E*
3 KE 121 Y 14JUN 5 ICNSYD HK1 1910 0625+1 *1A/E*
4 SVC KE HK1 PENF PAST
5 AP MEL 61 3 9600 0038 - KOREAN TRAVEL SERVICE - A
6 TK OK05MAR/MELA82346//ETKE
7 SSR ADTK 1A TO KE BY SYD1855/26MAY OTHERWISE WILL BE XLD
8 SSR OTHS 1A ADVANCED SEAT REQUEST AVBL WITHIN 90DAYS FOR
TKTD PAX
9 SSR OTHS 1A CHECK SPECIAL MEAL AND ADVANCE SEATING
10 OSI 1A KE RSVN NBR IS 536-7517
11 FA PAX 180-2649200454/ETKE/AUD3584.88/05MAR13/MELA82346/0235
1112/S2-3
12 FA PAX 180-1815917045/DTKE/AUD500.00/05MAR13/MELA82346/02351
112/S4
13 FB PAX 0500000054 TTP/RT OK ETICKET/S2-3
14 FB PAX 0500000061 TTM/RT OK EMD/S4
15 FE PAX KE NON ENDS./S2-3
16 FM *M*0
17 FP CASH
18 FV PAX KE/S2-3
EWD
EMD-1801815917045 TYPE-S SYS-1A LOC-6WLJ6A
INT-I FCI-1 1 POI-MEL DOI-05MAR13 IOI-02351112
PAX- EMD/DISPLAYMR ADT
RFIC-D FINANCIAL IMPACT
REMARKS-
CPN-1 RFISC-993 KE S-O VALUE-500.00
DESCRIPTION-REBOOKING FEE
PRESENT TO-
PRESENT AT-
SERVICE REMARKS-
FARE F AUD 500.00
EXCH VAL RFND VAL
TAX-
TOTAL AUD 500.00
/FC
FP CASH
FOID-
KE EMD distribution guidelines - Amadeus template proposal for Airlines
23
EMD-1801815917045 TYPE-S SYS-1A LOC-6WLJ6A
INT-I FCI-1 1 POI-MEL DOI-05MAR13 IOI-02351112
PAX- EMD/DISPLAYMR ADT
RFIC-D FINANCIAL IMPACT
REMARKS-
CPN-1 RFISC-993 KE S-V SAC- 180013152437V VALUE-500.00
DESCRIPTION-REBOOKING FEE
PRESENT TO-
PRESENT AT-
SERVICE REMARKS-
FARE F AUD 500.00
EXCH VAL RFND VAL
TAX-
TOTAL AUD 500.00
/FC
FP CASH
FOID-
KE EMD distribution guidelines - Amadeus template proposal for Airlines
24
EMD REFUND
No specificities
KE EMD distribution guidelines - Amadeus template proposal for Airlines
25
EMD EXCHANGE (REISSUE)
No specificities
KE EMD distribution guidelines - Amadeus template proposal for Airlines
26
List of EMD entries
IU SVC creation
SR SSR creation
EGVD/CXX Display available EMD airlines in XX country
EGCD/VYY Display available countries for an airline
EGSD/VYY Display list of EMD services offered by an
Airline and details for each of them
TMC/VYY Manual creation of TSM-P, V= validating
carrier – YY = Airline Code
TMI TSM-P update
TQM TSM-P display
TMX Delete TSM-P
TMF Remove change flag
TMH Display history
TTM EMD issuance
EWD EMD display
EWH EMD history display
TRF EMD refund
TRFU EMD refund update
TRFP Refund validation
TRFIG Cancellation of refund process
TRDC Cancellation, voiding
EMR EMD reprint