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    INTERNSHIP GUIDE

    You a re just as qualified as the next person. You ha ve a good GPA and a related

    ma jor. But there is one thing you don't have : experience. And the catch is, you

    need experienc e to g et experienc e. Emp loyers wa nt good m inds and talent, butthey also want people with an idea of exactly what they're getting into in the

    workplac e. That's why emp loyers hire grad uates who ha ve ga ined experienc e

    throug h internships, volunteer experienc es, and related summer and part-time jobs.

    GUIDEBOOK CONTENTS

    ~ A Rec ipe for Suc cess! p. 1

    ~ Freq uently Asked Questions p. 2

    ~ Serious Stuff p . 6

    ~ It s As Easy as 1 2 - 3 p. 7

    ~ Questions to Ask p. 9

    ~ Sample Inquiry Letter p. 10

    ~ Sample Resume p. 11

    ~ Kutztown University Requirements p. 12

    ~ Advice for the Intern p. 13

    ~ Ma rketing Your Experience p. 15

    EVER HEAR OF THIS?

    They want to hire someonewith experience, but how canI get experience if they dont

    hire me?!

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    Rec ipe for Suc cess:

    Add an Internship

    Inte rnships a llow stud ents to experienc e first hand ,

    the pressures and rew ards of the workp lac e, while under

    the supervision o f fac ulty and selec ted wo rkplac e

    sup ervisors.

    ~Karen Blom ain, Professor,Eng lish Dep artment, Kutztown University

    We feel tha t internships offer inva luab le, real-wo rld experienc e to

    stud ents. When we hire a c and ida te w ith internship experienc e it ma kes

    the transition in to our environm ent ea sier sinc e they ha ve a lrea dy ga ined

    some exposure in a business environment.

    ~ Jenn Rado gna, HR Rec ruiting Manag erEnterprise Rent-A-Car

    Whether as a means

    to enhance their ac ademic resume,

    to ga in p rofessiona l expe rienc e,

    or to open the doo r for tha t first job ,Kutztown University stud ents ha ve d isc overed

    that internships are

    the key ingred ient to succ ess!

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    Frequently Asked Questions

    What is an internship?Ac c ording to the Nationa l Soc iety for Experientia l Lea rning, experientia l lea rning,

    or an internship, is a c arefully monitored wo rk or voluntee r experienc e in whic h

    an individual has intentional learning goals and reflects actively on what he or

    she is lea rning througho ut the e xperienc e. It's tem porary wo rk that g ives you on-

    the-job training and practical experience. Internships usually last one semester,

    a lthough som e c an be long er or shorter. Som e a re pa id po sitions. Othe rs ea rn

    you ac ad emic c red it. You c an intern in almost any area of study in almost any

    pa rt of the c ountry, or even a broad. Internships c an g et your foo t in the d oo r for

    your first full-time, perma nent p osition. Emp loyers a re using inte rnships as a wa y

    to g a in a first in-dep th loo k a t p rospec tive employees.

    Why is an internship important & wha t are the benefits? Experiential learning is the single most effective way to obtain

    employment after graduation. Approximately 85% of interns receive a

    job offe r from the paren t c ompany.

    You get the opportunity to learn new skills, and apply the things youlearned in the c lassroom in rea l life situations.

    It is a way to explore career options, likes and dislikes, with littleinvestme nt in terms of time a nd mo ney.

    You c an ea rn ac ad emic c red it, and for som e internships you ma y evenbe pa id!

    You can network and develop professional contacts in your field ofstudy.

    You c an inc rea se your self-c onfide nc e and professiona lism. You c an lea rn more a bo ut a c hosen field. Find o ut be fore g rad uation wha t youd like to do after grad uation.

    What types of Internships ex ist? Paid Internships Cred it Inte rnships Volunteer Experiences Summer, Fa ll and Sp ring Inte rnships Part-time Rela ted Work Experienc e

    When is the best time to do a n Internship?The idea l time to do an internship is during the 2nd sem ester of your sop hom ore

    yea r or during your junior yea r. This gives you the op tion of d oing a nother

    internship when you a re a sen ior. How ever, it isNEVER too late to do an

    internship!!

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    When are internships offered?Inte rnships a re o ffered throug hout the yea r (Fa ll, Sp ring, and Summe r). Ma ny

    students p refe r to do summ er internships bec ause they ha ve m ore time to

    devo te to them , howe ver, stud ents a lso c om plete sem ester long internship

    programs.

    Are a ll internships unpaid?No! While m any orga nizations be lieve tha t the expe rienc e g a ined throug h the

    internship is c om pensation enough, othe r orga niza tions offer co mp etitive wa gesand p rofe ssiona l develop me nt op portunities for the ir interns. There a re three

    types of internships ac ad em ic , paid and unpa id.

    -Ac ad emic Internships These a re internships tha t a llow you to g a in

    ac adem ic c red it for your expe rience. Students interested in rec eiving

    ac adem ic c red it for their internship must me et w ith their fac ulty ad visor to

    esta b lish the spec ific c riterion tha t must b e m et.

    -Paid Internships A pa id internship will offer you m one ta ry co mp ensa tion

    for your wo rk as an intern. Stud ents c om pleting a pa id internship w ill

    rec eive c om pensation in the form of a stipend (usua lly a lump sum p a id

    out o ver the course o f the internship ) or an hourly ra te. Be a wa re tha tthere a re a lternat ive forms of c om pensation suc h as reimb ursem ent fo r

    travel, housing a nd / or o ther living expenses.

    -Unpaid Internships Unpa id internships a re no d ifferent from any othe r

    internship exce pt there is no m one ta ry co mp ensa tion. Unpa id internships

    show your exc iteme nt and c om mitment to the field.

    Do I need a career goal in mind be fore I pursue an internship?No! While it is helpful to ga in expe rienc e in a field tha t you wa nt pursue a c aree r

    in, it is no t nec essary. In fac t, inte rnships a re a w ay to explore what exac tly it is

    tha t you wa nt to pursue a s a c aree r. Internships a re a va luab le, hands-on wa yto test those a rea s tha t you a re c onsidering as a future c a ree r. If you would like

    help lea rning about w ha t op portunities wo uld fit your goa ls, the C DC has p lenty

    of resources to assist you!!

    Will I need a resume & cover letter?Resumes and c over let ters a re an essential pa rt o f the internship p roc ess.

    Without a solid resume and c ove r letter how a re you going to m arket yourself? If

    you need assistanc e w riting these, there is a resume and c ove r lette r guideb oo k

    as well as c ountless resourc es in the C a ree r Library. In add ition to the resume

    and c ove r letter, ma ny organiza tion will req uire a n interview a s pa rt of the

    ap plic a tion proc ess.

    What should I have prepared? Resume/ Cover Letter A professional reference list. (Former and present employers, members of

    fac ulty, sta ff and a dministra tion. Advisors and c oa c hes. No family

    me mb ers or friends.)

    Inte rview ing skills p rac tice a nd think ahea d. Rev iew Suc c essfulInterview ing Guideb ook

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    What will I do in an internship?Eac h internship experienc e w ill differ bec ause eac h orga niza tion has d ifferent

    nee ds and o pportunities. Internships a re d esigned to g ive prac tica l, hands-on

    expe rience to the intern and therefore many internship sites include the

    follow ing: op po rtunities for resea rc h, c ustom er conta c t, ma nag eme nt of

    da tabases, a ttend ing meetings with supervisor and / or sta ff and p rojec t

    management.

    Can I do more than one internship?Ab solute ly!! Co mp leting multip le internships a llow s you to explore and

    understand your field a nd future c aree r goa ls. Add itiona lly, it will ma ke you more

    attrac tive to future e mp loyers bec ause you w ill have m ore experienc e to offer

    them.

    Whats in it for the emp loyer? A rec ruiting stra teg y for em ployers Emp loyers hone in on a c ad emic ma jor and internship experienc e a bo ve

    a ll othe r c harac teristics on a resume (ac c ording to Michiga n Sta te

    Unive rsity s Rec ruiting Trends Report)

    Approxima tely 85% of interns rec eive a job offer from the p arentcompany.

    You p rove to em ployers:

    You a re truly comm itted to your cho sen field. You p rob ab ly have the righ t stuff

    Where do I Identify/ Look for Internships? Direc tories in the Ca ree r Develop me nt Center Positions posted in the Ca ree r Deve lop me nt Center Internet/ Websites (e.g. w ww .co lleg ec entral.c om , ww w.internships-

    usa.co m, ww w.vault.c om etc !plenty more a re linked from the C areer

    website) Inte rnship Fa irs (ea c h fa ll & spring semester in the MSU MPR) Job Fa irs (ma ny em ployers the re a lso have internships to offe r) Conta c t p revious/ present e mp loyers and/ or fac ulty Contact local seasonal employers (e.g. Department of Parks and

    Recreation)

    Consult a phone bo ok/yellow pa ges Alumni co ntac ts/ da tab ase

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    What resources are availab le at the CDC to help me? Inte rnship Postings- Postings a re p lac ed in binders in the o ffic e a nd a re

    c a tegorized by Co lleg es/ Ma jors within the University (e.g. Inte rnships for

    stud ents in the Co llege o f Business ). There is a lso a listing of curren t

    internship op portunities posted on a bulletin bo ard o utside the office .

    Websites - All internships rec eived a re posted on the we b a twww.collegecentral.com/kutztown. You may a lso exp lore the internship links

    listed on the CDC hom ep ag e a t http:/ / c areers.kutztow n.ed u.

    Direc to ries The CDC has a host o f internship d irec to ries in the c aree r libraryto help students identify possible sites to intern (e .g. Direc tory of Arts

    Internships ).

    Individual Appointments - Meet with a career counselor to discuss possiblea rea s of interest, how to g o a bo ut c onta c ting e mp loyers, etc.

    ~Mao Tse-tung

    ~ John Keats

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    SERIOUS STUFFTo get the mo st out o f an internship o r summ er job , you must ta ke it as

    seriously as a "rea l" job . Speak, ac t, and d ress in a way tha t says you are

    professiona l. The emp loye r will be eva luating you and your wo rk. But a lso

    rea lize tha t it is a lea rning experienc e you a re no t expec ted to know

    everything b eforehand!

    Be aware of Organization requirements KU req uirem ents App lica tion de ad lines App lic a tion ma teria ls req uested

    Keep in mind that employers look for: Enthusiasm Professionalism Responsibility Communication skills (written and oral) Drive a nd desire Good GPA (how go od depend s on the em ployer)

    Remember...

    Even an internship o r rela ted job

    tha t is not in the c areer field you

    ultima tely de c ide on c an stillbe a

    very positive experience for you. It

    let's you know what you we ren't cut

    out to be -- while you still have time

    to do som ething about it. It will be

    far less emotionally and financially

    expensive to ma ke that d iscove ry

    beforeyou get a degree, not after.

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    ITS AS EASY AS

    1. Take a Look at Yourself Persona l Inte rests: What d o you enjoy doing? Ac adem ic Interests: What do you most want to lea rn? Ca ree r Go a ls: Where do you see yo urself in 1 yea r? 5 yea rs? Work Values: What rew ards do you seek? Ca uses do you ad voc a te? Ab ilities: What skills/ ab ilities do you have to o ffer? What p ersona l c riteria d o you ha ve fo r an internship?

    D Geog rap hic loca tionD DurationD Mone tary Com pe nsationD Acad emic credit

    2. Gather Information & Make Contac tResources:

    Internship d irec tories & gu ideb oo ks Bulletin boards Acad emic dep artment/ad visor Career Development Center library Fellow stud ents/ p revious inte rns Professiona l assoc iat ions Comm unity agenc ies Public officials Inte rnet resourc es Your network

    Narrow It Down:

    Develop a ma nage ab le list (10-15) and p rioritize it. Review orga niza tions in light o f your go a ls and ob jec tives from step 1. Do you me et the orga niza tion's req uirem ents? Does the orga niza tion

    meet the university requirem ents for c red it ?

    App lic ation Dea d linesContac t Them !:

    Telep hone Sc rip tsD (If you ha ve a c onta c t na me) "Hello, my na me is ______. Is ______

    still the person in your offic e w ho hand les the stud ent intern

    program?"

    D (If you d on't ha ve a c onta c t na me) "Hello, my na me is ______. Ma yI please speak with the person who coordinates your internships?

    D Be Prep ared . The intern c oo rd inato r ma y want to interview you onthe p hone during this first c onve rsa tion. Be rea dy to d esc ribe

    briefly who you a re, your goa ls, and why you're interested in the

    organization.

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    D Hello, (Name of pe rson). My na me is ______. I am a Junior/Seniora t Kutztown University ma joring in ______. I am inte rested in (Area of

    interest) a nd unde rstand that (Name of o rga niza tion) p rovides

    internships in this field."

    Send your c redentials:D Cover Lette rD ResumeD ReferencesD

    Writing samp lesD Transc rip tsD Othe r ma teria ls (ap p lic a tion forms)

    3. YOUR FINAL DECISION Helping you dec ide :

    D Whic h organiza tion fits your persona l inte rests/ need s the best?D Are your abilities suited to the organization?D How we ll doe s the p rojec t/ assignme nt relate to your c a ree r goa ls?

    Aca de mic g oa ls?

    D Do the c o-wo rkers and supervisor ap pea r to b e enthusiastic a ndsupportive tow ard interns?

    D How muc h do es the g eneral work a tmosphe re (emp loyee mora le,d ress) ap pea l to you?

    D How muc h responsibility will you ha ve?D Will the internship o ffer valuab le experienc e?

    Ac c ep ting a nd rejec ting o ffers:D Show apprec iation either wa y.D Confirm sta rt and end da tes, intern supervisor, ac adem ic c red it

    req uirem ents, etc ., in writing.

    Explore Ac ademic Credit Op tionsD See your ad visor or departme nt.D Get ac qua inted with the fac ulty sponsor who will oversee your

    credit arrangement.

    D Find out wha t do c umenta tion/ req uirem ents you need to ma ke thec red it arrang em ents.

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    QUESTIONS TO ASK DURING

    THE INTERNSHIP INTERVIEW

    Whether you're aiming for a paid or an unpaid internship, it's important to ask

    your prospec tive employer inte lligent q uestions- these show yo u are enthusiastic

    and m otivated . They also help you ma ke the dec ision of where you wa nt to

    interview. Listed below are q uestions you may wa nt to ask: What a re the p rinc ipa l duties of this internship? What a re the p rincipa l duties of those d ep a rtme nts? Are there a ny spec ial programs provided for interns? Will I wo rk with mo re tha n one dep artme nt or division of the c om pany? Will I work for mo re tha n o ne sup ervisor? What skills will I develop through the inte rnship? (ie: Writing skills? Ana lytica l

    skills?)

    What o utco me do you expec t my work to ha ve? (In other words, will wha t Ido bec om e part of a written repo rt or oral p resenta tion? Will I be req uired to

    lea ve the offic e to spe ak to anyone?)

    How muc h interac tion will I have w ith other interns? Are the re spec ia lp rog rams for interns to m ee t one anothe r?

    Would the re be op po rtunities to shad ow emp loyees? Would I have a ny interac tion with top ma nage ment or supervisory personne l

    besides my ow n supervisor(s)? Would the inte rac tion be sponta neous, or at

    planned events?

    Is this a p a id or an unp a id internship? Ad d itiona lly, espec ially if it's an unpa idinternship, will any of my expe nses be p a id?

    How will my performanc e b e e valuated (on pap er, orally, or both)? How would you desc ribe the w ork c lima te he re? What a re your expec ta tions for an intern? What is the d ress c od e? Do you c onsider an internship to b e a rec ruiting too l?

    Of the last question, you c an't say, "Are you going to hire m e?", bec ause nobod y

    knows that before see ing how you perform. But you c an say, "Do you consider

    your internship a rec ruiting tool?" The answer to this question may suggest how

    many interns eventually are hired for full-time jobs or give you other clues to

    possib le opportunities within a company or agency.

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    SAMPLE INTERNSHIP INQUIRY LETTER

    Nove mb er 10, 20XX

    Ms. Beve rly Long

    Direc to r, Human Resourc es

    Taxes R Fun Ac c ount ing Firm

    2121 Vermont Avenue

    Washington, DC 20036

    Dear Ms. Long:

    Currently a junior ac c ounting ma jor at Kutztown University in Kutztown, PA, I am w riting to

    app ly for an internship next summe r with Taxes R Fun Ac c ounting .

    During my studies at Kutztown University, where I maintain a 3.2 GPA, I have gained

    hands-on experience with tax preparation as well as the daily operations of anac c ounting firm. As an ac tive me mb er of the Ac c ounting Club, where I c urrently am

    trea surer, I participa ted for two yea rs in the TaxTime p rog ram in which ac c ounting

    stud ents he lp senior c itizens p repare their ta x returns. This no t on ly gave m e experienc e

    but ha s a lso he lped solidify my c areer inte rest. Your internship offe rs me an op portunity

    to streng then my c urrent w ork history by g iving me m ore foc used expe rience in the field

    of a c c ounting. I am excited to wo rk for you a s I feel this would give me an a dvanta ge

    ove r other students whe n I seek full-time e mp loyment.

    Enc losed is my resume. I will c onta c t you within two wee ks to sc hedule a time for us to

    d isc uss further this op portunity. I look forwa rd to lea rning mo re a bout the summ er

    internship p rogram a t Taxes R Fun Ac c ounting . Tha nk you.

    Sinc erely,

    Peter Richmo nd

    123 Smart Street

    Kutzto wn, PA 19530

    (610) 683-XXXX

    pric h# # # @kutztow n.ed u

    Enc.

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    Maria Gonzalez456 Smart Street

    Kutztown, PA 19530

    610.683.XXXX

    Mgonz# # # @kutztown.ed u

    OBJECTIVE Sum mer inte rnship in p rofe ssiona l writing .

    EDUCATION B.A. Kutzto wn Unive rsity o f Pennsylvania Kutzto wn, PA

    Ma jor: Eng lish/ Professiona l Writing Ma y 20XX

    Minor: Public Rela tions

    Overall GPA 3.2

    RELATED COURSES

    Business Writing Journa lism I

    Ad vertising Theory Co py & Line Ed iting

    Eng lish Med ia Advanc ed Comp osition

    Writing for the Workplac e Ma ga zine Writing

    EXPERIENCE

    The Keysto ne, Unive rsity Student Newspaper Fa ll XX- Present

    Writer/Assoc iate Ed itor

    Duties include writing a nd ed iting a rticles, c om puter layout, pa ste-up ,

    and assisting in the supervision of a 24-page, bi-weekly newspaper.

    The ate r-by-the-Bay Sum mers XX, XX

    Ad ministrative Assista nt

    Assisted in all aspec ts of o ffice administration for a sma ll summe r stoc k

    thea tre. Wrote p ress relea ses, p romo tiona l c op y, ha nd led m a iling lists,

    and de veloped c om puter skills.

    ResNet Fa llXX, Spring XX

    Co mp ute r Lab Assista nt

    Oversaw stud ent use o f com pute r systems, p rovide d assista nc e to

    students and their questions, and logg ed usage rep orts.

    HONORS AND ACTIVITIES

    Dean s List Fa ll XX, Spring XX, Fa ll XX

    Short Sto ry, Don t Loo k, pub lished in Gradua te Literary Rev iew, Spring XX

    Me a ls-On-Whee ls Volunteer, Fa ll XX

    Intramural Soc c er, All semesters

    REFERENCES Ava ilab le Upon Reque st.

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    KUTZTOWN UNIVERSITY INTERNSHIP REQUIREMENTS*

    Department Add itional InformationAnthrop olog y/ Soc iology Anthrop olog y has op tiona l internship (ANT 390 & 391). Up to 12 c reds.

    Soc iolog y has op tiona l inte rnship (SOC 390). Up t o 6 c red its.

    Art Educ a tion / Cra fts Art Educ ation ha s op tiona l internship (ART 392). Up to 16 c red its.

    Craft s has op tiona l inte rnship (A RT 392). Up to 16 cred its.

    Biolog y Op tiona l internship (BIO 390). Up to 6 c red its.

    Co lleg e of Business Please c onta c t the Dean of the Co lleg e for de ta ils.

    Comm unica tion Design Op tiona l internship (CDE 394). Up to 10 c redits.

    Crimina l Justice/ Soc ial Work Crimina l Justice ha s op tiona l internship (CRJ 390). 6 c red its.

    Soc ial Work ha s req uired inte rnship (SWK 381 & 383). Up to 6 c red its.

    Elec tronic Me d ia Req uired internship (TVR 390). 12 c red its.

    Eng lish Professiona l Writing ha s req uired inte rnship (ENG 390). Up to 9 c red its.Literary Stud ies ha s op tiona l inte rnship (HUM 390). 3 c red its.

    Fine Arts Op tiona l inte rnship (ART 392). Up to 16 c red its.

    Geog raphy Ap plied and Environ. trac ks hav e required (GEG 394). 3 c red.

    Genera l trac k has op tiona l internship (GEG 394). 3 c red its.

    Histo ry Op tiona l inte rnship (HIS 390). Up to 15 c red its.

    Ma th/ CS CS ha s op tiona l internship (CIS 280 & 380). Up to 12 c red its.

    Music Op tiona l internship (MUS 391-394). Up to 12 c red its.

    Physica l Sc ienc es Physica l Sc ienc es ha ve op tiona l internships by ma jor:

    Chem istry (CHM 390). Up to 4 cred its.

    Ma rine Sc ienc e (MA R 390). Up to 4 c red its.

    Ge ology (G EL 390). Up to 4 cred its.

    Physics (PHY 390). Up to 4 cred its.

    Politica l Sc ienc e/ Pub lic Ad ministration Politica l Sc ienc e ha s op tiona l internship (POL 390). 12 c red its.

    Pub lic Ad ministration ha s required internship (POL 390). 12 cred its.

    Psyc ho logy Op tiona l internship (PSY 362 & 363). Up to 6 c red its.

    Spee c h Co mm unic a tion Op tiona l internship (SPE 390). Up to 6 c red its.Theatre Op tiona l inte rnship (THE 390). Up to 12 c red its.

    * Please check with department chairperson/advisor for specific

    internship requirements.

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    ADVICE for the INTERN

    Exhibit a Can-Do Attitude Attitude speaks loud and clear and makes a lasting impression, so make sure yours is

    one of yo ur grea test a ssets.

    Take on a ny ta sk assigned no ma tte r how sma ll with e nthusiasm. Take the initia tive to a c quire new skills and a sk for things to d o. Ma ke the m ost of your

    time there! Ac c ep t c ritic ism g rac iously and ma intain a sense o f humor. Ask to a ttend meetings and eve nts tha t interest you. Ask to shado w d ifferent pe op le and ta lk with them ab out the ir wo rk expe rience s (if time

    permits).

    Set Rea listic Goals & Expec tations Work with your supervisor to set up yo ur lea rning a gend a. It shou ld ta rget spec ific skills

    and com pe tenc ies you wish to ac quire. After all, the lea rning ag end a is wha t

    distinguishes a short-term job from an internship.

    Ma intain a journa l of your ac tivities and a c c om plishments in orde r to monitor yourprogress.

    Rea d e verything you c an g et your hands on; talk with peop le in different d ep artment s aswe ll as c lients and vend ors to bec om e informed on all element s of the business.

    See k reg ular review s from yo ur sup ervisor to assess your performa nc e.Learn the Unwritten Rules

    Being the new kid is like being a freshman all over again...you will need to adapt,ob serve, learn, and p roc ess a large volume o f information. Be pa tient; don t expec t too

    muc h too soon.

    Buy into the mission & vision o f your work plac e. Ge t to know yo ur c o-wo rkers ea rly. Office c ustom s ma y not always ma tc h the forma l

    rulesso ask questions and pay attention to how people interact with each other.

    Watc h c losely how things ge t do ne.

    Be sensitive to othe rsdon t g ossip, do n t c om plain, and avoid internal politics.

    Be aw are o f people s differenc es (cultural, work style, ma nag em ent style, etc .) Also b e rec ep tive to the d ress of your c o-workers and sup ervisors...and ta ilor ac c ording ly.

    Take Your Position and Assignments Seriously Build a rep utation for be ing reliab le a nd d ep enda ble. Be d ilige nt and acc ura te in your wo rk. You ma y enco unter a g rea t dea l of am b iguity, so seek direc tion when in doub t. Your

    supervisor knows there will be an initial learning curve and will make allowances for

    mista kes. Lea rn from your errors and mo ve o n to yo ur next task.

    Meet Deadlines Always assume the responsibility to a sk when an assignm ent is due . This w ill he lp you

    unde rstand your supe rvisors priorities and to ma nage your time ac cordingly.

    Be w illing t o a c cep t add itiona l work responsibilities as the p osition c on tinues. Be p rep a red to w ork late or ove rtime w hen nec essary...give 110%. Your w illingness to g o

    the extra mile, especially during crunch time, will help you pave the way to assuming

    grea te r responsibilities.

    Alert your boss in advance if you will be unable to meet expectations.this showsrespect and professional maturity.

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    Com municate Respec tfully Find out the proper way to address supervisors and co-workers, including customers.

    Rem em be r their nam es!

    Ma intain a p leasant and respe c tful dem ea nor with eve ry p erson, reg ardless of his or herrank.

    Assume everyone else knows more than you do, but dont be afraid to present usefulidea s tha t m ay save time, mone y, or solve p rob lem s.

    Ma ke sure, howe ver, tha t your style doesn t co me a c ross as coc ky. Emp loyers va lueassertiveness, not aggressiveness.

    Be a Tea m Player Lea rn how to follow the c ha in of co mm and . Don t go o ver or a round your supe rvisor to

    ge t notic ed , to ge t ahea d, or to com pla in. Establish and ma intain go od b usiness

    rela tionships w ith eve ryone .

    Lea rn how your assignm ent fits into the grand scheme o f things. In tod ay s wo rkenvironm ent, suc c ess is often defined b y your ab ility to g et a long w ith and interac t with

    others. You re a w inner only if your team w ins.

    Get a Mentor Ident ify a t least one ind ividua l to serve a s your mentor or professiona l gua rd ian. It shou ld

    be someone who is willing to take a personal interest in your career development and

    suc c ess. Once you know your way around, begin to network wisely and get plugged in by

    associating with seasoned employees who may share their knowledge, perspectives,

    and insights.

    Get notic ed , bec ause m any p eop le w ill have a role in d etermining your future.Have Fun!

    Last but not least, enjoy learning, sharpening your skills and developing professionallyand persona lly.

    Participate in work-related social functions and become an active member in your workcommunity.

    As an Intern & KU Am bassador,

    you rep resent the University, your ac ad em ic de partment,

    the fa c ulty, and othe r students.

    Be sure you rep resent us well.

    Rem em be r, emp loyers will co me to think of KUbased on your relationship w ith them.

    Lea rn a ll you c an, de ve lop your skills,

    de velop your netwo rk,

    and have fun lea rning!

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    Market Your Experienc e!!What To Do When Your Internship Ends

    Ask your supervisor to serve a s a referenc e a nd to write arec om mend a tion letter for you.

    Write a tha nk you letter to yo ur site sup ervisor and fac ulty ad visor (ifyou a re rec eiving c red it).

    Ma intain your netwo rk!! Let the C areer Development Cente r know ab out your experienc e

    (you c ould be the next Internship Spotlight!!).

    Offer to assist the organization in marketing the internship to otherstudents.

    Assess the know ledge, skills, and ab ilities tha t you ha ve d evelop edat your inte rnship.

    Write o r update your resume based upon your experienc es andprojects.

    Ma ke a list of w ha t you liked a nd d isliked about your position anduse this list to exp lore future inte rnship a nd job op portunities.

    Red efine your ca reer go als ba sed upo n your expe rienc e a ndc larify how your internship relates to these g oa ls.

    Reflec t up on the wo rk environm ent, orga niza tiona l struc ture,loc a tion, atmosphere wha t w ill you look for in the future?

    Reflec t upo n your values and attitudes ab out w ork and how theyc orrelate with those o f the orga niza tion.

    Think about how spec ific e xperienc es a t your internship w ill be exce llentexam p les to offer em ployers during the interviewing p roc ess.

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    Revised 5/07